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human resources operations manager
Posted today
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Our client is a global leader in the consumer and home appliance industry, known for its strong commitment to innovation, product quality, and sustainability. With a long-standing presence in Thailand, the company operates under a structured regional framework and upholds high standards in corporate governance, workplace culture, and employee development. The organization maintains a mid-sized operation locally and is part of a globally integrated HR network.
HUMAN RESOURCES OPERATIONS MANAGER
The Human Resources Manager to serve as a strategic business partner while overseeing day-to-day HR operations. This role combines policy development, compensation and benefits planning, employee engagement, talent development, and general administration. The successful candidate will work closely with senior management and regional teams to align HR practices with business goals, while also ensuring compliance with Thai labor regulations.
Key Responsibilities:
- Act as a strategic advisor to senior management on HR-related matters, employee engagement, and workforce planning.
- Lead and coach the HR team to ensure smooth execution of day-to-day HR operations.
- Develop, revise, and implement HR policies in line with Thai labor law and corporate guidelines.
- Manage employee relations and support resolution of workplace issues with professionalism and fairness.
- Drive recruitment activities including sourcing, selection, onboarding, and employer branding events.
- Oversee compensation and benefits programs including payroll, salary reviews, bonus schemes, and budgeting.
- Coordinate employee learning, development, and succession planning initiatives.
- Collaborate with department heads to identify and support high-potential talent and internal mobility.
- Ensure compliance with all local regulatory bodies and manage reporting to government authorities.
- Oversee HR administration, legal documentation, and office-related matters such as facilities, safety, and service contracts.
- Monitor employee well-being, working environment, and implement initiatives to foster a positive workplace culture.
Qualifications & Skills:
- Bachelor's or Master's degree in Human Resources, Business, or related field.
- Minimum 8–10 years of HR experience, including at least 3 years in a managerial position.
- Background in multinational companies with 100–200 employees preferred.
- In-depth knowledge of Thai labor law, compensation practices, and HR operations.
- Strong leadership, interpersonal, and conflict resolution skills.
- Fluent in Thai and English, both spoken and written.
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Operations Manager, Data Center Operations
Posted 11 days ago
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_corporate_fare_ Google _place_ Nong Yai, Nong Yai District, Chon Buri, Thailand
**Mid**
Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.
_info_outline_
XGoogle will be prioritizing applicants who have valid working rights in Thailand and do not require Google's sponsorship of a visa.
**Minimum qualifications:**
+ Bachelor's degree in a technical field or equivalent practical experience.
+ 8 years of experience in computing infrastructure, networking, operating systems, or hardware.
+ 5 years of experience managing technical, vendor, contract management, or delivery teams.
+ Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.
**Preferred qualifications:**
+ Experience working in data center environments, including building and operating large-scale infrastructure, and network and compute architecture and life-cycle, and Linux/Unix system administration.
+ Experience in installing, configuring, testing, troubleshooting and maintaining hardware servers and its components.
+ Experience with initiating and executing initiatives in a global environment.
+ Ability to lead and improve Environmental Health and Safety initiatives.
+ Excellent performance with data gathering, analysis and presentation skills.
**About the job**
Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As a Hardware Operations Manager, you will manage a team of Data Center Technicians. You will oversee the quality installation of server hardware and components and take charge of complicated installations/troubleshooting.
Your team will install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). They will also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. They may lead small project teams on larger installations and develop project contingency plans.
In this role, you will lead a team of Data Center Technicians who perform quality installations of server and network hardware and their components, and maintain and troubleshoot any tests while modeling teamwork with a positive impact to site culture. You will also manage day-to-day operations and guide the team through the installation, configuration, testing, troubleshooting and decommissioning of our servers. In a similar fashion, you will also oversee the deployment of network components of the data center, lead teams on installations and develop project contingency plans.
The AI and Infrastructure team is redefining what's possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.
We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.
**Responsibilities**
+ Lead a team of individuals, set and communicate individual and team priorities that support organizational goals. Meet regularly with individuals to discuss performance and development, and provide feedback and coaching.
+ Partner with teams to meet goals and stakeholders to manage facility activities and set/implement short- and long-term strategies.
+ Maintain, monitor, and execute security and operational procedures and track/analyze trends to identify opportunities for improvements ensuring alignment with organizational policies.
+ Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues.
+ Support and contribute to the implementation of Environmental Health and Safety (EHS) and other compliance programs and initiatives in collaboration with other teams to ensure environmental and safety incidents are investigated, resolved, and reported.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See alsoGoogle's EEO Policy ( ,Know your rights: workplace discrimination is illegal ( ,Belonging at Google ( , andHow we hire ( .
If you have a need that requires accommodation, please let us know by completing ourAccommodations for Applicants form ( .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
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Project Operations
Posted today
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Job Description:
- Lead and oversee the end-to-end operations of ShopeePay Customer Service teams, including both Level 1 (L1) and Level 2 (L2) support.
- Lead and manage cross-functional CS-related projects (e.g., new process rollouts, system enhancement, automation initiatives) from initiation to execution, ensuring alignment with business goals and timely delivery.
- Act as PMO for CS function, including project planning, resource allocation, progress tracking, and risk management.
- Ensure delivery of excellent customer experience by managing daily workflows, team performance, and service quality.
- Collaborate cross-functionally with product, operations, and compliance teams to resolve recurring issues and enhance service standards.
- Prepare and present performance reports, root cause analysis, and action plans to stakeholders and management.
Requirements :
- Bachelor's or Master's degree in Business, Operations, or a related field.
- 4+ years of experience in customer service or project management, with at least 1 year in a leadership role.
- Proven track record in managing large support teams and delivering service excellence in a fast-paced environment.
- Strong analytical mindset with experience in interpreting performance data and driving metrics-based improvements.
- Excellent communication, people management, and conflict resolution skills with good command of English.
- Familiarity with fintech, payments, or digital wallet services is an advantage.
- Strong logical and analytical thinking
- SQL and coding skills are a plus e.g. Google App Script, JavaScript, Python etc.
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Project Operations
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Gather, organize, and analyze data as it pertains to fraud case development through the use of analytical, tracking, and data management tools.
Coordinate with the risk team, operations team and customer service team to further develop fraud cases, and report to product teams abroad to come up with anti-fraud processes for changing transactions patterns and trends.
Develop well-defined tools related to detecting suspicious points of fraud activity using raw data and identifying potential cases through the use of in-house tools to update and query the database.
Set up process to deal with possible issues (new and existing features, promotions, workflows, projects).
Deal with systemic abnormality and complexity in Operations functions.
Demonstrate leadership to guide the overall project requirements in initiation, planning, execution, monitoring, evaluation, and closure.
Requirements: Bachelor s or Master s degree in Engineering, BBA, or any related field. Fresh graduates are welcome to apply.
Ability to analyze big data for patterns or business trends, and take findings and communicate them effectively.
Proficient in working with numbers and data organization, especially with MS Excel or Gsheet.
Detail-oriented and organized. Works well in a small team environment.
Excellent interpersonal, communication skills and good command of English.
Proficient in using SQL to analyze data, drive insights, and create dashboards and visualizations.
is a plus.
Job skills required: English, Big Data, SQL
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IT Operations
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We are looking for an experienced IT Operations & SOC Manager to lead the technology backbone of our Virtual Bank. This role is responsible for ensuring all IT systems are reliable, secure, and compliant, while managing a 24/7 Security Operations Center (SOC). You will play a key role in driving operational excellence, cybersecurity resilience, and supporting the bank's digital growth
Key Responsibilities:Leadership & Strategy
- Define and execute IT operations and cybersecurity roadmap, aligned with Virtual Bank's business goals.
- Lead, mentor, and manage IT operations and SOC teams to deliver high-performance and round-the-clock support.
IT Operations
- Oversee IT infrastructure, networks, systems, and cloud platforms to ensure high availability and stability.
- Manage system administration, upgrades, and performance monitoring for core platforms.
Security Operations (SOC)
- Lead 24/7 SOC team to monitor, detect, and respond to cyber threats in real-time.
- Manage incident response, from detection to containment and recovery.
- Drive vulnerability management, including assessments, penetration testing, and remediation.
- Optimize and manage security tools (SIEM, EDR, IDS/IPS, vulnerability scanners).
- Integrate threat intelligence to proactively identify and mitigate risks.
- Ensure compliance with regulatory standards (e.g., BOT, PDPA) and internal security policies.
What we're looking for
- Bachelor's or Master's degree in IT, Computer Science, Cybersecurity, or related fields.
- 8+ years' experience in IT operations and cybersecurity, with at least 3 years in a leadership role.
- Strong knowledge of IT infrastructure (network, systems, cloud) and cybersecurity frameworks.
- Hands-on experience with SOC operations, incident response, and security technologies (SIEM, EDR, IDS/IPS, vulnerability management).
- Excellent leadership, problem-solving, and decision-making skills under pressure.
- Strong communication skills to bridge technical and non-technical stakeholders.
- Industry certifications (CISSP, CISM, CISA, CEH, or equivalent) preferred.
What we offer
At AIS, we are committed to providing our employees with a rewarding and fulfilling work environment. Some of the benefits you can enjoy include:
- Competitive salary and performance-based bonuses
- Comprehensive health and wellness benefits
- Opportunities for professional development and career advancement
- Access to company discounts and exclusive employee perks
If you're ready to embark on an exciting career in the dynamic world of Digital Banking, we encourage you to apply now
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Operations Technician
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Operations Technician
Location: On-site
The Company:
Chronos Consulting is part of the Coberon Chronos Group, an award-winning global leader in permanent and temporary staffing, RPO, and business process automation solutions for global multinationals. The Group owns and operates 70 offices worldwide.
Chronos Consulting's client:
It is a well-known business in the oil & gas industry.
Job Responsibilities:
You will be a key part of the team responsible for overseeing and controlling the equipment and systems at our plant or operational site. You'll ensure that all processes run smoothly and safely, adhering to the highest industry standards. You'll work in a challenging and technologically advanced environment, with core responsibilities that include:
- Controlling and Monitoring Production Processes:
Operating according to Standard Operating Procedures (SOPs) to control the flow of oil and gas, as well as monitoring pressure, temperature, and fluid levels. - Performing Equipment Maintenance:
Conducting regular checks and basic maintenance on various pieces of equipment, such as pumps, valves, and compressors, to prevent failures. - Ensuring Safety:
Strictly following all safety regulations and guidelines, and reporting any unusual or hazardous incidents that may occur. - Collaborating with the Team:
Coordinating with engineers and maintenance teams to troubleshoot technical issues and improve operational efficiency.
Qualifications:
- A degree or diploma in a related field such as Petroleum Engineering, Chemical Engineering, or other relevant technical discipline.
- Previous experience working in the oil and gas industry or a similar industrial environment is highly preferred.
- A fundamental understanding of how industrial plant equipment operates.
- The ability to work in shifts.
- A high level of responsibility, attention to detail, and a strong commitment to workplace safety.
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Operations Trainer
Posted today
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Job Description
Develop and execute training programs tailored for ground operation teams.
Create and update training materials & working manuals for SOP compliance.
Conduct both online and offline training sessions to ensure team competency.
Evaluate training effectiveness & learner performance through structured assessments.
Analyze training data and generate reports to drive continuous improvement.
Collaborate closely with CTO, SOC, Middle Mile, PMO, and Product teams to align training with business needs.
Lead end-to-end training project management to enhance operational execution.
Requirements: Bachelor's Degree with minimum 2 years of experience in training, operations, or related fields.
Ability to work in a fast-paced & high-pressure environment.
Strong analytical skills for training evaluation and performance tracking.
Background knowledge of tech companies, backend systems, or logistics operations is a plus.
Excellent ability to simplify and translate complicated SOPs into practical training content.
Proficient in Google Workspace (Google Sheets, Google Slides, Google Forms).
Proactive mindset & willingness to contribute beyond training to enhance SPX Express operations.
Excellent communication in both written and verbal English.
Job skills required: Project Management, English, Compliance, Express
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Finance Operations
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Job Description
- Analyze COD collection processes and identify areas for improvement.
- Daily check performance for direct report with reconcile and penalty
- Reconciliation of COD collections and settlements.
- Prepare detailed reports on collection performance and penalties.
- Collaborate with logistics and finance teams for operational efficiency.
- Summary Report to SEA Finance team
- Coordinate with related Team and Department
- Perform other duties as assigned
Requirements
- Bachelor's degree in Accounting, Finance, Economics, or relevant fields 3-5 years experience in Cash on delivery
- Proficient in Microsoft Office and Google Gsuite is required
- Experience from Logistic and Settlement 3-5 years is preferred
- Excellent in communication and coordination with internal stakeholders.
- Availability to be "on-call" for emergency issues.
- Ability to work under pressure and in a fast-paced environment.
- High sense of responsibility and high attention to detail.
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Finance Operations
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Job Description:
- Recon daily about ASF from Credit team sellers
- Issue invoice & Statement
- Summary Tax Invoice/Receipt
- SDOP commission fee
- SDOP Balance
- Request refund to Seller for WHT and incorrect payment
- Recon bank SCB
- Reconcile SDOP Setup fee, Monthly fee and duty fee
- Closing Report to SEA finance d
Requirements:
- Bachelor's degree in Accounting, Finance, Economics, or relevant fields.
- 1-3 years' experience in Finance Operations.
- Excellent Microsoft Office/ Google Suite is required.
- Excellent in communication and coordination with internal stakeholders.
- Ability to work under pressure and in a fast-paced environment.
- High sense of responsibility and high attention to detail.
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Operations Manager
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Operations Manager – Café and Entertainment Business
Location: Lumpini, Pathumwan, Bangkok
As part of Thonburi Group's business diversification, we are expanding into the lifestyle and entertainment sector with a new concept that blends a premium Café by day and an elegant Night Bar by night offering guests an immersive experience of taste, ambiance and connection.
We are seeking a dynamic and passionate Operations Manager to lead the end-to-end operations, elevate customer experience, and bring this exciting lifestyle destination to life.
Key Responsibilities
- Oversee daily operations of both Café and Night Bar to ensure exceptional service, smooth workflow and consistent brand experience.
- Recruit, train and lead café and bar teams cultivating a service-oriented, performance-driven culture.
- Manage staffing schedules and ensure seamless transitions between café daytime and night bar operations.
- Oversee financial performance including sales, budgeting, cost control and profitability.
- Enforce high standards of hygiene, safety and beverage/food handling in compliance with regulations.
- Streamline operational processes and service flow to enhance efficiency and customer satisfaction.
- Collaborate with marketing and creative teams to develop promotions, themed events and entertainment activities that boost brand visibility.
- Handle and resolve customer feedback promptly and professionally.
- Prepare and analyze operational reports including sales summaries, inventory and staff performance.
Qualifications
- Bachelor's degree and above in Business Administration, Hospitality or related field
- Proven experience as General Manager or Operations Manager in cafés, restaurants or lifestyle/entertainment venues.
- Strong background in operations, team leadership and business planning.
- Financial acumen with solid experience in budgeting and cost management.
- Excellent communication skills in Thai and English.
- Strong leadership with an energetic and inspiring presence.
- Passion for hospitality, lifestyle experiences and delivering memorable guest moments.
- Flexibility to manage both day and night operations in a fast-paced environment (Have subordinates to support both day and night operations)
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