44 Pmo Lead jobs in Thailand
Customer Program Management Associate
Posted today
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Performs tasks such as, but not limited to, the following:
Participates as a member of a customer focus team and acts as an interface between customers and the team. Receives, reviews and monitors status of customer orders. Works with internal and external customers to identify and resolve issues that may affect the on-time delivery of the product(s). Communicates customer requirements and issues in production meetings. Researches issues such as material, forecast, EDI transmission, and production problems and coordinates resolution with department managers, process owners or the customer. Maintains issues, complaints and corrective action requests for reporting purposes. Enters data into database ensuring root cause is reached and issue is closed. Troubleshoots return issues. Develops, maintains and generates all necessary performance reports and measurements for dissemination to internal staff. Tracks and resolves all issues and discrepancies pertaining to the creation of monthly management reports. Analyzes issues and problems to determine trends. Prepares, analyzes and distributes reports which may include open order status, placements, on time delivery, return metrics inventory and buffer stock status, order turn time, yields, forecasting accuracy, order coverage, shipments and reports for special customer requests. Assists more experienced team members in the preparation of new product, qualification and service quotes. Tracks project and billing and communicates status to team and customer.
**Knowledge/Skills/Competencies**:
- Knowledge of the manufacturing process, schedules and scheduling requirements, and logistics.
- Knowledge of the business issues associated with manufacturing.
- Knowledge of customer contracts and terms.
- Excellent customer contact, negotiation and problem resolution skills.
- Good presentation, database management and computer skills.
- Ability to enter detailed data from source documents into various databases with speed and a high degree of accuracy.
- Ability to manage multiple, detailed projects to a successful end while working under tight time deadlines.
- Ability to communicate effectively, both verbally and in writing, with a wide variety of internal and external
**Physical Demands**:
- Duties of this position are performed in a normal office environment.
- Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data.
- Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
- Above demands are carried out within the local existing Health and Safety Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
**COMPANY OVERVIEW**:
Celestica (NYSE, TSX: CLS) enables the world’s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Cel
Customer Program Management Specialist 1
Posted 23 days ago
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Job Description
Remote Position: No
Region: Asia
Country: Thailand
State/Province: Chonburi
City: Laem Chabang
**General Overview**
**Functional Area:** OPS - Operations
**Career Stream:** CPM - Customer Program Management
**Role:** Specialist
**SAP Short Name:** SPE
**Job Title:** Customer Program Management Specialist
**Job Code:** SPE-OPS-CPM
**Job Level:** Band 08
**Profile-Holding:** N
**Direct/Indirect Indicator:** Indirect
**Summary**
Incumbents apply in-depth knowledge in a specific area of specialization. Work is performed within established professional standards and practices. Works on problems of moderate scope where analysis of situations or data requires a review of identifiable factors and a considerable degree of judgement. Erroneous decisions or failure to achieve results may have a negative impact on the divisions/departments operations, schedules, and/or performance goals. Works under minimum Supervision. Seeks approval from others on matters outside of job/role scope. Receives instruction on specific assignment objectives and possible solutions. Unusual problems are solved jointly with manager. Work is reviewed for application of sound technical judgment. May lead a work group or project team consisting of technical and support staff. Builds internal and external relationships, with emphasis on those that facilitate the achievement of job/role accountabilities, such as relationships with key suppliers, customers and internal service.
**Detailed Description**
Performs tasks such as, but not limited to, the following:
+ Works as a member of team responsible for day-to-day activities of customer accounts to ensure that product deliveries are on time and that projects/programs are on schedule/develop action plans to correct out of plan conditions.
+ With guidance from more experienced team members manages customer account profitability; forecasting, planning and monitoring efficiency and execution of strategies.
+ Strong participation in pricing/bid preparation and the development and management of contract terms.
+ Manages and monitors customer satisfaction day to day and formally (customer surveys, self assessments, complaint management, problem resolution, satisfaction management).
+ Communicates frequently with customers to help ensure satisfaction with the company and the products.
+ Co-ordinates and hosts regular/as needed program tracking meetings with the customer and internal account team members to ensure ongoing communication and up-to-date progress/status reporting occurs.
+ Receives and resolves customer issues and complaints. Monitors the impact on inventory of order changes.
+ Provides performance reporting and analysis for monthly Operations Reviews and quarterly Customer Performance Reviews.
+ Works with cost engineering, finance and SCM staff to coordinate efforts to analyze costs and price variances.
**Knowledge/Skills/Competencies**
+ In-depth knowledge of the manufacturing process, schedules and scheduling requirements, and SCM.
+ In-depth knowledge of the business issues associated with manufacturing PCBs.
+ In-depth knowledge of product pricing, contracts and contract negotiations.
+ Thorough understanding of business risks and price make up (Value add and Materials)
+ Excellent customer contact, negotiation and problem resolution skills.
+ Good presentation, database management and computer skills.
+ Ability to manage multiple, detailed projects to a successful end while working under tight time deadlines.
+ Strong interpersonal skills and ability to effectively communicate with a wide variety of internal and external customers.
+ Ability to effectively lead and motivate a diverse group of employees to achieve high production within tight time deadlines.
**Physical Demands**
+ Duties of this position are performed in a normal office environment.
+ Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data.
+ Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
+ Above demands are carried out within the local existing Health and Safety guidelines
**Typical Experience**
+ Three to six years of relevant experience
**Typical Education**
+ Bachelor's degree in related field, or consideration of an equivalent combination of education and experience.
+ Educational Requirements may vary by Geography
**Notes**
This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
**COMPANY OVERVIEW:**
Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
Associate Managing Consultant/PMO, Advisors Program Management

Posted 17 days ago
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Job Description
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Associate Managing Consultant/PMO, Advisors Program Management
Title and Summary
Associate Managing Consultant/PMO, Advisors Program Management
Overview
Make an Impact as an Associate Managing Consultant, Advisors Program Management
Advisors Program Management is an execution-oriented client facing competency that applies proven, accredited change skills and domain experience to partner with clients and help them drive measurable value by:
- Delivering new products and strategies to market smoothly and efficiently
- Successfully implementing complex technology assets and delivering the most challenging transformation programs to create the new business as usual
- Strengthening client's internal skills, knowledge and experience in critical areas
Transforming client processes and optimizing their management practices
All About the Role
Advisors Program Management is a new suite of consulting solutions designed to respond to fast evolving customer needs for execution support, with a dual mission: deployment and value realization over the entire lifetime of major assets. Value realization is a complex task, we can de-risk the entire client/asset journey, from implementation to adoption, usage, and product evolution. This is done through a set of new capabilities focused on expert execution support, that we are bringing in to complement the traditional Advisors areas of strength.
As an Associate Managing Consultant, you will manage multiple projects within a portfolio providing efficient and effective coordination of a complex range of activities by clearly defining project team and stakeholder roles and responsibilities that are aligned with the delivery of the expected benefits. You will also ensure effective identification of risks and pro-active solutioning to mitigate risks and impact on timelines.
All About You
- Experience in delivery of large, complex projects / programs of diverse size in a cross-functional, multicultural environment
- Formally trained in a range of project management and change management methodologies and techniques; accredited in one or more recognized PM/PMO/ Change/Service management methodologies is an advantage
- Able to plan and manage a multi-workstream program from inception to delivery providing support, direction and / or technical expertise to the project team across multiple disciplines and geographies
- Develop strong presence in the client organization extending beyond the immediate boundaries of the program
- Bring interesting & relevant industry perspectives, insights and ideas to key stakeholders in the client organization
- Strong interpersonal communication and presentation skills. Able to define scope, timelines and budgets in a clear, concise language in writing and verbally. Able to report on issues, risks, progress, timelines etc. accurately and summarize effectively offering analysis, options and credible solutions
- Able to handle multiple priorities, work independently, think laterally and manage multiple issues under the pressure of conflicting constraints and limited resources. Perform and articulate cost / benefit / risk analysis
- Able to lead, motivate and develop a team of professionals
All About Your Education & Skills
- Bachelor's or Advanced degree or MBA preferred
- 5+ years of experience in product management, preferably in debit/credit card industry, payment systems, and customer journey.
- Excellent project management, communication, and stakeholder management skills.
- Fluent local office language and English required, other languages desirable
- Professional accreditation such as Project Management Professional (PMP) desirable
- Comfortable with significant client interaction and interest in building relationships
- Advanced Word, Excel, and PowerPoint skills required, knowledge of Project Management tools preferred
- Willingness to travel
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Software Project Manager/project Management
Posted today
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Performance Bonus & Fixed Bonus.
Growth Environment, Friendly, Cozy & Delicious.
You will be responsible for managing projects to ensure the quality and time plan. Manage resources, schedules, financials, and quality of systems development life cycle. This also includes management of issues, risks, and project change requests to ensure project delivery, commitments, and goals.
Manage the end-to-end process planning for multi-projects.
Manage projects, including planning, scheduling, budgeting, implementation, control, and final delivery of projects to meet expectations within timeline, quality, and budget.
Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
Clearly communicate the progress of daily/weekly/monthly/quarterly initiatives to internal and external stakeholders.
Solving any project problems and making sure the timeline is met.
Report project performance and concerns to the management team.
Bachelor's Degree in any field.
Minimum 1-2 years of work experience in project management is preferred.
Experience in the software development business or IT business would be a plus.
Self-motivated, service-minded, and able to work both independently and under pressure.
Able to handle multi-tasks analyze information with priority.
Strong time management mindset & communication skills.
Experience in agile methodology (standup meeting, scrum, sprint) would be a plus.
**Job skills required**: Scrum, Software Development
Project Manager
Posted today
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Job Description
We are looking for an energetic, self-motivated and passionate individual to join our small but growing team in Bangkok as a Project Manager. This an **entry level **position with a salary reflective of this, please bear this in mind when applying.
MMR is an independent, global consumer and sensory research agency specialising in food, drink, personal and household care research. This means that when you join us, you’ll have the chance to work with a number of well-known brands to help create, shape and develop products and packs.
We are global leaders, guiding innovation for our clients - partnering with over 50% of the top 100 global food and drink brands. MMR is headquartered in the UK and is based across 9 markets. This role will be based in our Bangkok office supporting our Asian offices in Bangkok, Shanghai, Singapore and India.
No two projects are ever the same, often involving exciting innovations, varied methods and international market all while working with our passionate, friendly teams outside of Thailand.
**Our Role**
This teams’ role is to manage all operational aspects of project delivery for online projects. It is an internally facing role focused on effective and efficient delivery of projects commissioned by all of the Asia Research Teams.
The Project Manager will take overall responsibility for project execution from the point of commission and ensure the project is executed according to the specification set out by the Research Teams.
**Specific responsibilities include**:
- Project setup and ownership of the Resource Planner, Control sheet, information sharing across relevant teams and raising supplier POs when needed
- Ownership of the survey link - ensuring the survey accurately reflects the questionnaire, seeking help from Research Associates to thoroughly check the link
- Managing the provision of translations where relevant
- Monitoring the project during field ensuring quotas and timings are met and raising any issues or delays to the Project Owner
- Drafting the table specification and ensuring tables created are in line with the brief, seeking help from Research Associates to thoroughly check the tables
- Liaising with all relevant departments to ensure smooth project progress
- Keeping tabs on timings and budget and flagging any issues to the Research Team if anything is going off-plan
- General project admin such as document and file management and updating internal systems with project progress
**Requirements**:
- Strong organisational & time management skills required
- Strong communication skills & the ability to work effectively with teams is essential
- Solid Microsoft Office skills - including PowerPoint and Excel
- A high level of numeracy
- Willingness to travel across SE Asia to observe and conduct fieldwork beneficial (when safe to do so)
- Experience working in a regional role an advantage
- Experience in a similar project management role would be an advantage
- Fluency in English and Thai both verbally and written is essential
- Thai citizen
**Benefits**
MMR offers an open, dynamic, varied and non-hierarchical environment, where bespoke MMR Academy training is offered at every level. We also offer a selection of fantastic employee benefits.
MMR delivers a class leading set of marketing science tools and approaches, many of which are proprietary to MMR. We are endorsed by our global client base for our agility, technical expertise and willingness to adapt research solutions to directly focus on specific client challenges. We’ve built a reputation of providing innovative statistical analysis and techniques, coupled with optimal research design consultancy, that successfully delivers against our clients’ specific business objectives.
MMR is an Equal Opportunity Employer
Project Manager
Posted today
Job Viewed
Job Description
We are looking for an energetic, self-motivated and passionate individual to join our small but growing team in Bangkok as a Project Manager. This an **entry level **position with a salary reflective of this, please bear this in mind when applying.
MMR is an independent, global consumer and sensory research agency specialising in food, drink, personal and household care research. This means that when you join us, you’ll have the chance to work with a number of well-known brands to help create, shape and develop products and packs.
We are global leaders, guiding innovation for our clients - partnering with over 50% of the top 100 global food and drink brands. MMR is headquartered in the UK and is based across 9 markets. This role will be based in our Bangkok office supporting our Asian offices in Bangkok, Shanghai, Singapore and India.
No two projects are ever the same, often involving exciting innovations, varied methods and international market all while working with our passionate, friendly teams outside of Thailand.
**Our Role**
This teams’ role is to manage all operational aspects of project delivery for online projects. It is an internally facing role focused on effective and efficient delivery of projects commissioned by all of the Asia Research Teams.
The Project Manager will take overall responsibility for project execution from the point of commission and ensure the project is executed according to the specification set out by the Research Teams.
**Specific responsibilities include**:
- Project setup and ownership of the Resource Planner, Control sheet, information sharing across relevant teams and raising supplier POs when needed
- Ownership of the survey link - ensuring the survey accurately reflects the questionnaire, seeking help from Research Associates to thoroughly check the link
- Managing the provision of translations where relevant
- Monitoring the project during field ensuring quotas and timings are met and raising any issues or delays to the Project Owner
- Drafting the table specification and ensuring tables created are in line with the brief, seeking help from Research Associates to thoroughly check the tables
- Liaising with all relevant departments to ensure smooth project progress
- Keeping tabs on timings and budget and flagging any issues to the Research Team if anything is going off-plan
- General project admin such as document and file management and updating internal systems with project progress
**Requirements**:
- Strong organisational & time management skills required
- Strong communication skills & the ability to work effectively with teams is essential
- Solid Microsoft Office skills - including PowerPoint and Excel
- A high level of numeracy
- Willingness to travel across SE Asia to observe and conduct fieldwork beneficial (when safe to do so)
- Experience working in a regional role an advantage
- Experience in a similar project management role would be an advantage
- Fluency in English and Thai both verbally and written is essential
- Thai citizen
**Benefits**
MMR offers an open, dynamic, varied and non-hierarchical environment, where bespoke MMR Academy training is offered at every level. We also offer a selection of fantastic employee benefits.
MMR delivers a class leading set of marketing science tools and approaches, many of which are proprietary to MMR. We are endorsed by our global client base for our agility, technical expertise and willingness to adapt research solutions to directly focus on specific client challenges. We’ve built a reputation of providing innovative statistical analysis and techniques, coupled with optimal research design consultancy, that successfully delivers against our clients’ specific business objectives.
MMR is an Equal Opportunity Employer
Project Manager
Posted today
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Job Description
**Reponsibilities**:
- Dealing with on-going schedule and capacity coordination of all orders in the implementation phase, dealing with conflict solution and entering the updated project data in the planning system.
- Handling multiple sales orders simultaneously, depending on the sales success a number of projects reaching between 5 and 40 have to be expected.
- Independent handling of projects (domestic and international) with medium to above-average complexity, regarding project objectives, customer and commercial demands
- Checking the invoices of fitting and installation companies / user companies, subcontractors etc. in terms of content and accounting control.
- Taking over order files from the Sales Department and introducing all necessary measures for the correct start of the project, especially the structure of the order contents and its registration in the schedule, capacity and cost planning
**Qualifications**:
- Male (Age not over than 40 years old)
- University (Degree) in Mechanical Engineering or related field
- Minimum 5 years experience in mechanical design, project management field or in charge of material planning in international manufacture company
- Excellent communication both Thai and English
- Detail oriented and active working style
- Able to travel upon request
- PMP Certified will be an advantage
- Experience in machinery, cement, building materials, logistic will be preferable
- Experience in handling project management with EPC would be advantage.
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Project Manager
Posted today
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The Project Manager will oversee the development of chatbot and mobile projects for enterprise companies such as banks, insurances, department stores, governments, etc. and coordinate across teams, partner with various levels of stakeholders, and will work on several projects at once. The role is ideal for someone who will have a blend of experience working in a multicultural environment, visible roles with a focus on process execution, impeccable communication skills, and the ability to work within deadlines.
Your Day to Day:
- Work with the clients on the implementation projects of Amity products - from leading project planning sessions to coordinating and handling key stakeholders.
- Manage all aspects of project delivery from requirement gathering, development phase, system integration test phase, user acceptance test phase until go-live and maintenance phase.
- Lead detailed requirement collection sessions with the project team and business analysts.
- Identify project risks, develop and execute risk mitigation plans.
- Coordinate with Business Development and Sales team to further grow the customers usage of Amity products.
We are looking for:
- 3+ years of project management experience that involves software development or software implementation
- Intermediate level of technical knowledge on at least 1 software products / stack
- Fundamental architectural knowledge / skill is a plus
- Strong verbal and written skill in both Thai and English language
- Immaculate writing and communication skills with great attention to customer care
- Ability to explain complex information in simple and clear terms to a non techie
- Ability to deal with difficult customers and handle stress
- Good analytical and problem solving skills; Critical-thinker with attention to detail
- Flexible, self-learning, self-motivated, team-player, willing to work in a dynamic and fast-paced environment
- Ability to work on weekends and off-office hour shift (occasionally)
What's in it for you:
- Comprehensive Life Assurance & Private Healthcare insurance package for you and your family (Muang Thai Life)
- Flexible working hours, Possibility to work from home or from our gorgeous HQs
- Unlimited paid vacation days
- Travel perks from AirAsia, Opportunities to work from all other offices around the world*
- Free breakfast daily & Company lunch 2x a week, Monthly team outings, Happy hours and regular company bonding activities
- English and Thai language classes
- Virgin Active gym discounts, Free Thai massage in the office, Employee Wellbeing Program (Amity Mind)
- Visibility of your results and direct impact on the product
- A collaborative, respectful environment where your voice will always be heard
- Many More - We have a whole team dedicated to making Amity an awesome place to work!
Project Manager
Posted today
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Job Description
**Your mission, should you choose to accept it**:
- Manage Software Integration Projects for the Mobile operators, governments, regulatory bodies, banks,.
- Gather customer requirements through documents, workshops
- Document product scope, diagrams and requirements writing
- Validate and control scope, manage scope changes
- Ensure quality of deliverables, within costs and time target
- Ensure compliance with company processes
- Manage project resources
- Identify and control risks
- Monitor team and projects performance, track project progress and status and provide internal and external reporting
- Support project team to ensure the good working environment
- Customer management
- Issues management
- Responsible for the project acceptance by client
- Provide training on solutions
- Responsible to reach a sales target
- Promote new features to customer, upselling
- Customer management:
- Strengthen the relationship by increasing customer satisfaction level
- Manage issues reported by customer
- Handle periodic and on-demand meeting with the customers
**To join our crew, following points will be considered**:
- Experience in Telecom or software integration
- At least 5 years’ experience in project management, at least 3 years in project manager role.
- Proven skills with MS Office (Outlook, Word, Excel, Power Point)
**Experience with**:
- MS Project
- Project Management Methodologies
- Experience preparing presentation
- Fluent in English (speaking & writing)
- Proven leadership experience
- Ability to adapt according to the dynamically changing needs and requirement
- Interpersonal skills: team player, ability to take initiative, analytical skills
- Ability to multi-task and adept to new situations
- Ability to learn new processes and tools
- Experience with MS Visio or similar tool is preferred but not necessary
- PMP or other project management certification
- Able to travel abroad (approx. 2 to 5 times a year during a few days)
- Able to work remotely
- Arabic speaking is preferred
- French speaking is a plus
Project Manager
Posted today
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Job Description
We take pride in hiring dynamic individuals with a can -do attitude, developing their talents and working closely with well-known industry and leading Database Marketing figures. We provide a challenging and rewarding technical environment working on complex Database Marketing projects across the Asia Pacific region.
**The Role**:
**Project Manager **is a self-starter with loads of positive attitude, energetic, also enjoy working in a fast paced environment and learning new things. You will with our world class team of young, bright, fun and passionate individuals. This role is responsible for the day to day project management of small to medium sized projects and implements solutions at the forefront of Data driven marketing experts using leading edge technologies to deliver marketing solutions.
**Responsibilities**:
- Create Database Marketing project plans
- Monitor progress of project and providing advice on the management of projects
- Identify, manage and escalate risks and issues
- Hold status meetings with stakeholders and document minutes and actions
- Participate in end to end implementation planning including project management, issue management, communication and change management.
- Establish and maintain trusted advisor relationships with clients and internal team members
- Escalate issues to the Program Director
**Qualifications**:
- Degree qualified in IT, MIS, Business or related discipline
- 5 years experience in project management
- General understanding of database technologies and marketing
- A high level of both written and oral communication skills
- Good liaison skills
- Highly organized with excellent time management skills
- Ability to manage competing priorities
- Passion for delivering marketing solutions centre around delivering a delightful customer experience
- Experience in delivering data driven or innovative marketing solutions will be highly regarded
- This position will be based in our Bangkok, Thailand office