8 Process Manager jobs in Thailand
Process Manager
Posted today
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Location: Bangkok, Thailand
**Key Role Responsibilities**:
- Responsible for the overall management and coordination of all incidents throughout their lifecycle.
- Part of 24/7 situation management (SiMa) duty - “on call” on weekends.
- Continuously improve the process, procedures and other aspects related to Incident Management and reinforce their implementation across the organization.
- Work closely with the IT Operations teams providing timely support to end users and customers.
- Continue the buildup/implementation(globally) of the processes and tools for Incident Management.
- Measurement and reporting o Defining the KPI’s and SLA’s with the vendor and will be expected to monitor the adherence of the agreed measurements.
- Oversee all ticket requests for the TH; escalate and action as necessary.
- Understand the requirements of the business as it continue to grow and implement changes needed.
- Establish policies and procedures which ensure consistently high service performance, monitor employee satisfaction and feedback to develop improved processes.
**Professional qualifications**:
- Minimum 5+ years of IT experience with 3+ years in a similar position
- English Fluency
- International experience is preferable
- Must have ITIL V3 Foundation Certificate
- Knowledge of ITSM systems
- Experience working with Service Desk services
- Experience with process management
- Personal qualifications;
- A dynamic profile with a result-oriented approach
- Business acumen with well-developed in presentation and facilitation skills
- Ability to effectively handle multiple priorities and assignments
- Diagnostics and problem solving skills to achieve optimal performance.
Assistant Manager, Business Process Improvement
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Initiate business processes, strategies, and process designs and align with the current process to enhance the overall process and enhance business competitiveness.
Redesign management infrastructure system and improve in accordance with the related process operation standards. accordance with the related process operation standards.
Develop process performance indicators and analyze operational levels by monitoring abnormal situations.
Lead and follow up to ensure the new business process is well implemented.
Required
Qualifications Bachelor's degree in business management, Industrial engineering or a related field of study.
At least 5+ years of experience in process improvement.
At least one year of experience supporting senior and executive-level client decision-making and proactively anticipating stakeholders need.
At least one year of experience developing new and re-designing existing processes to meet new and/or evolving business requirements.
At least one year of experience facilitating group meetings or workshops to achieve desired outcomes and achieve consensus, with stakeholders.
Preferred Process improvement and/or project management certification (e.g., Lean Six Sigma Green Belt, CAPM, PMP).
Experience using quality improvement programs (e.g., Total Quality Management, Six Sigma).
Project management experience.
Strong oral and written communication skills to various audiences in a professional business environment.
Experience analyzing large and complex data sets, including a demonstrated thorough aptitude for conducting quantitative and qualitative analyses.
Demonstrated ability to collaborate and contribute as a team member: understanding personal and team roles, contributing to a positive working environment by building solid relationships with team members, and proactively seeking guidance, clarification and feedback.
Demonstrated ability identifying and addressing client needs, building relationships with clients, developing requests for information, demonstrating flexibility in prioritizing and completing tasks, and communicating potential conflicts to a supervisor.
Experience prioritizing and handling multiple tasks, researching and analyzing pertinent client, industry and technical matters, and utilizing problem-solving skills to achieve desired outcomes Skills and Qualifications
**Job skills required**: Project Management, Industrial Engineering
Manager, Business Process Management
Posted today
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Help build long-term strategic relationships with retail and telecom channel partners.
Lead cross-functional teams to drive strategic initiatives for the organization and partner accounts.
Uses data driven methodologies to identify collaboration opportunities and present actionable insights and recommendations to achieve desired business outcomes.
Communicate strategic findings and analytical insights to internal/external audiences, including members of the senior management team.
Develops executive-ready presentation materials using data and insights to tell a compelling call-to-action story.
Effectively manages cross-functional senior management stakeholders to achieve organizational objectives.
Generates and leads analysis, organization and implementation of strategic management, directs project and program development activities, and ensures continued linkage to customer fulfilment.
Engages leaders and managements as well as overall organization with seamless communication to agree/align/comply with the standard systems and processes for sustainable improvements in getting business results.
Establish and maintain training for different levels of users in order to build and maintain critical knowledge in organization.
Conduct business meetings with stakeholders to determine project requirements and milestones.
Asks probing questions to understand and clearly articulate partner pain points.
Demonstrates ability to clearly and concisely communicate complex information to a variety of audiences and mediums.
Performs other duties as assigned by management /direct supervisor.
Required Qualifications Bachelor's Degree from an accredited university, MBA, or equivalent work experience, preferred.
Minimum 8+ years of experience with 3+ years of business strategy or management consulting experience, preferred.
Demonstrated experience in leading cross-functional teams.
Excellent verbal, written in both Thai and English, and interpersonal skills.
Proficient in MS Office (Excel and PowerPoint) or equivalent, preferred.
Experience with project management and client relationship management preferred.
Self-motivated and willingness to work with others.
Excited to solve ambiguous problems in a structured manner.
Strong analytical skills and ability to communicate key takeaways through impactful written story-telling.
Possess a positive attitude and ability to adjust to changes in a fast-paced environment.
Demonstrated leadership and ability to lead cross-functional partners independently.
Preferred Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects.
Good presentation and communication skills, with the ability to explain complex analytical concepts / reports to people from other fields.
Works on complex projects of large scope.
Completes work independently receives general guidance on new projects.
Work reviewed for purpose of meeting objectives.
Proactive and detail-oriented with great organizational skills and meticulous follow-up.
Experience in Technology or management consulting or in a business consultant role; Consumer electronics, retail, or CPG industry experience is a plus.
Skills and QualificationsHas a wide range of experience, uses professional concepts and company objectives to resolve complex issues in creative and effective ways.
Works on complex issues where analyzing situations or data requires an in-depth evaluation of variables. Exercises judgement in selecting methods, techniques and evaluation criteria to obtain results. Determines methods and procedures on new assignments and coordinates other's tasks.
May manage a group such as coordinating activities regarding costs, methods and staffing.
Typically requires at least 8 years of related experience and a Bachelor's degree; or 6 years and a Master's degree; or a PhD with 3 years.
**Location**: Empire Tower, Sathorn, Bangkok Working Conditions: Work-in-office 100%
**Job skills required**: Project Management, Excel, Electronics, English, Thai
Process & System Improvement Manager
Posted today
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United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.
Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
**About the Department**:
Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.
We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.
Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.
**Responsibilities**:
**Job Requirements**:
**Be a part of UOB Family**:
New Process Development Manager 1

Posted 4 days ago
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Job Description
Remote Position: No
Region: Asia
Country: Thailand
State/Province: Chonburi
City: Laem Chabang
**Summary**
The NPD Technical Program Manager is accountable for planning and driving through the design and manufacturing engineering team for successful NPI launch. They manage the design transfer plan of manufacturing readiness and to drive through NPI manufacturing process development towards yield improvement.
**Detailed Description**
Performs tasks such as, but not limited to, the following:
● Technical PM will be the interface/point of contact between product design team and manufacturing site.
● Coordinating the transfer of design on failure analysis in processes at manufacturing sites.
● Interface with product design teams to provide DFx feedback throughout the product development cycle.
● Develop PCBA manufacture SOW, statement of work, for new product launch.
● Lead POC project
● Present and communicate status to the business leaders and customers. Review and interpret design specifications and provide feedback to the manufacturing site.
● Engage with cross functional design engineering teams, i.e. product engineering, design verification & reliability validation, to successfully launch new products into
Manufacturing.
● Responsible for design transfer include the review of test vehicles design and implementation plan for mass production.
● Continuous review of equipment and processes to ensure high efficiency and quality.
● To drive activities in identification and continuous improvement of yield rate, scrap reduction, manufacturing process root cause failure analysis and correction reduction, and
cost reduction.
● Review the development, configuration and industrial process optimization plan and manage the implementation schedule.
● Improve customer satisfaction and drive overall operational requirements from
customers.
● Coordinate the projects and their interdependencies. Manage and utilize resources across projects
● To support problem solving of moderate scope and complexity.
● To support the project teams: R&D, NPI and Gate transitions, ensure the smooth transition to mass production phase, and adhoc requests.
● To Coordinate related tasks, and engineering changes with internal team and Manufacturing team.
**Knowledge/Skills/Competencies**
1. Technical Understanding: While not necessarily needing to be a deep expert of product design,
2. NPI technical manager will need to have comprehensive technical knowledge of the manufacturing process . This understanding helps in communicating effectively with technical teams and understanding project requirements.
3. Project Management: Strong project management skills are essential to coordinate various aspects of process engineering , including scope definition, resource allocation, scheduling, risk management, and stakeholder communication.
4. Domain Knowledge: Depending on the industry the accelerated compute program serves, having domain-specific knowledge in server, storage and network switches will be a plus. Understanding the business context and specific challenges within the industry helps in the execution of the product systems programs that truly address the needs of the stakeholders.
5. Communication Skills: Effective communication is key to aligning diverse stakeholders, including technical teams, business leaders, clients, and end-users. It is imperative that you are able to effectively and concisely communicate NPI program technical updates, issues and schedule impacts to the leadership team.
6. Strategic Thinking: Our programs often have long-term implications and our technical managers play a critical role in thinking strategically, considering the broader organizational goals and how our programs fit into them. This involves planning for scalability, sustainability, and future advancements in the networking product technology.
7. Risk Management: Technical managers need to work with various stakeholders to identify and mitigate these risks proactively to ensure project success.
8. Team Leadership: Leading multi-disciplinary teams comprising engineers, domain experts, supply-chain and technology parters requires strong leadership skills. Technical managers should inspire and motivate team members, foster collaboration, and resolve conflicts effectively.
9. Adaptability: Technical managers need to stay updated with the latest trends in manufacturing technology and be adaptable to changes in project requirements or technological advancements.
**Typical Experience**
+ Over 15 years of working experience
**Typical Education**
Bachelor degree or consideration of an equivalent combination of education and experience.
Educational Requirements may vary by Geography
**Notes**
This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
**COMPANY OVERVIEW:**
Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
Partner Solution Architect - AI Business Process

Posted 4 days ago
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Job Description
With a vision to "Build and sell Microsoft AI, Cloud applications, services, and devices with partners, empowering people and organisations to achieve more," **Global Channel Partner Sales** (GCPS) within SME&C is responsible for driving revenue outcomes with partners through innovative solutions-at scale, and this is where you come in.
We are looking for a **Partner Solution Architect (PSA), specialising in AI Business Process (Dynamics 365 and Power Platform)** , who is passionate about enabling partner transformation. This is a partner-facing role, owning the technical relationship between the partner and Microsoft.
You will be responsible for guiding our partners' transformation in AI Business Process, helping them identify and achieve their business objectives through best-in-class engagement and partner co-selling, while also working cross-collaboratively and embracing our SME&C Culture priorities: Diversity and Inclusivity, Wellbeing, Sustainability, and Learning.
**Responsibilities**
+ **Partner Transformation, Strategic Programs and Solution Development:** Accelerate partner transformation and growth by leveraging the Microsoft value proposition and increase partner portfolio capabilities with key Microsoft innovations. Aid partners to develop and implement high quality solutions and/or services leveraging Microsoft's latest technologies
+ **Technical Leadership:** Develop and maintain depth and breadth of technical and professional skills, along with business acumen and industry knowledge. Exhibit a deep level of knowledge in the AI Business Process Solution area.
+ **Enablement Execution:** Lead and/or contribute to the delivery of workshops, bootcamps, and trainings necessary to build partners' technical skills.
+ **Technical Engagement:** Lead technical engagements, including Briefings, Proof of Concepts, Architectural Design Sessions, and Hackathons.
+ **Best Practice Sharing:** Collaborate with Microsoft's Engineering teams to generate technical insight and enable best practices sharing.
+ **Other** : Embody our culture and values
**Qualifications**
+ Bachelor's degree in Computer Science, Information Technology, Engineering, Business, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
+ OR equivalent experience
+ Experience working in a partner-facing role
+ Experience working on technical projects
+ Proven ability in designing and deploying solutions in the AI Business Process solution area, specifically Dynamics 365 and Power Platform, with experience in ERP.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
Manager - Automation Process Engineer

Posted 9 days ago
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Job Description
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
**Job Overview**
Oversees the development, support and continued improvement of manufacturing processes and platforms.
**Job Requirements**
TE Connectivity is seeking a MGR II MFG & PROCESS DVL AUTOMATION for Data & Device BU with location in Thailand. The MPDE Automation Manager will lead a team of automation engineers tasked with developing assembly processes for high-speed cable assemblies and coordinating with the Thailand manufacturing engineering team on the transition to mass production.
Responsibilities: Allocate and balance the allocation of work across direct reports; review and provide timely performance feedback to direct reports; mentor, develop and motivate them; help resolve people/functional issues in the team to achieve targeted performance and retain key talent.
**Lead a team of engineers who will:**
+ Develop cable assembly automation lines in accordance with LEANPD product development
+ Drive for excellence in existing automation technologies and methods
+ Strive to implement new automation technologies to provide improved process and tolerance control
+ Support Product Development in the optimization designs (DFM) and piece parts for automation manufacturability; realizes proof of concept tooling, product samples and prototypes.
+ Design, develop, and qualify tooling and processes to meet TE Data and Devices quality and production standards.
+ Support supply chain to verify supplier compliance and capability.
+ Act as the binding element between product development and automation engineering, ensuring the effectiveness and efficiency of this critical interface.
+ Maintain communication with project management team to understand current and future strategic business needs
+ Prioritize and time manage a portfolio of projects/work efforts based on criticality and business need
+ Provide readouts to Director and VP level cross function management as necessary
+ Work with Thailand operations team to assign resources necessary for the successful execution of new automation development
+ Facilitate and coordinate cross-function communication across globally matrixed organization
+ Managing the planning, documentation, implementation, support and maintenance of manufacturing processes, procedures, machinery and tooling to improve efficiency, cost effectiveness, quality and safety.
+ Researching on process performance data to identify and implement process changes that improve yield, runtime, quality, safety, and cost-effectiveness.
+ Managing the activities and resources for manufacturing engineers, product design, and support personnel.
+ Providing ongoing support for manufacturing problems and deficiencies; troubleshooting technically challenging production problems
**Qualifications:**
1. Bachelor or above degree with mechanical/electric related majors;
2. At least 5 years related experience managerial level in multinational manufacturing site;
3. Familiar with **Lean, Six Sigma** . etc. industrial methods/tools;
4. With 2 years or above work experience in cable assembly automation is preferred;
5. Fluent in English and good presentation skills;
6. Familiar with MS software;
7. Familiar with industrial specification (i.e. IPC 620)
**What your background should look like**
Generally requires Bachelors degree in appropriate field with a minimum of 8 years of experience; Masters degree or higher or local equivalent may be preferred at this level
**Competencies**
SET : Strategy, Execution, Talent (for managers)
Location:
Lamphun, Thailand, 51, TH, 51000
City: Lamphun, Thailand
State: 51
Country/Region: TH
Travel: 10% to 25%
Requisition ID: 137915
Alternative Locations:
Function: Engineering & Technology
TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.
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Manager, Manufacturing Process Engineering

Posted 10 days ago
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Job Description
Remote Position: No
Region: Asia
Country: Thailand
State/Province: Chonburi
City: Laem Chabang
**Summary**
The Manager, Manufacturing Process Engineering is responsible for leading and managing the work of designing, developing, deploying and optimizing processes for manufacturing to achieve quality cost and delivery goals for Celestica and its customers products. #LI-WN1
**Detailed Description**
Performs tasks such as, but not limited to, the following:
+ Responsible for understanding and implementing the customers technical roadmap and related process development projects.
+ Lead and implement the development and release of the full manufacturing process for new customer products.
+ Understand and provide feedback on customers technical requirements to team members and management
+ Responsible for developing and implementing costed and optimized feedback using Design for manufacturability (DFX) tools and processes, with the goal of reducing manufacturing cost and improving quality and reliability of product.
+ Develop, plan and lead the assessment of the capability of process applications using Design of Experiments.
+ Devise process controls and data collection strategies and evaluate complex data to assist with reporting yield, reliability and diagnoses to root causes failures impacting product quality.
+ Ensure accurate and timely communication to management on critical technical and business issues.
+ Set yearly plans and goals for the department and give direction on expected performance and provide regular performance evaluations and ongoing feedback. Accountable for all department objectives and achieving agreed targets for key performance indicators.
**Knowledge/Skills/Competencies**
+ **Project Management** - Ability to manage/lead complex, multiple line engineering projects that may also involve other functions. Demonstrate solid understanding of the technical, financial and people aspects of the project. Able to create a project/change management plan and ensure that the project is delivered within the assigned time and budget. Ability to recognize project barriers and develop mitigation plans
+ **Leadership** - Demonstrate "People & Team Leadership Behaviors" as per Celestica Leadership Imperatives.
+ **Financial Acumen / Business Planning** - Ability to create financial plans for your projects, align them internally with your line of management and other functions and externally if needed. Create project plans, profitability calculations, risk and sensitivity analysis, able to recognize barriers and mitigate profitability risks. Fully knowledgeable about internal and external financial reporting, accounting and tax requirements relevant to your area of expertise.
+ The following competencies may also be required: Coaching/Mentoring; Communication/Negotiation/Presentation; Creative Problem Solving; Customer Interaction/Stakeholder Management; Quality & Lean; Working Effectively with Others; D/PFMEA; 8D/Corrective Action; Equipment Safety; Design of Experiments (DOE).
**Typical Experience**
+ 10+ years of work experience in PCB assembly manufacturing field
**Typical Education**
+ Degree or higher in Mechanical/Chemical/Electrical Engineering or equivalent.
**Notes**
This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
**COMPANY OVERVIEW:**
Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.