34 Procurement Manager jobs in Thailand
Procurement Manager
Posted today
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Job Description
- Overseeing all Category Management Strategies and procurement action plans to create competitive RM/PM/Indirect for business.
- Designing effective procurement process, system, and resources for best fit total cost ownership and business continuity.
- Conducting purchasing analysis including market insight and innovation for cost-effectiveness benchmark and initiating plan to create competitive advantage in procurement.
- Managing supplier relationships and performance programs including the process of its review, and evaluation of pillars for procurement success.
- Being responsible for building and maintaining good communication channels within and across the procurement stakeholder group, specifically keeping the global procurement network informed of all local changes and developments within the Category.
- Optimizing value delivery from suppliers.
- Underpinning the business growth; supporting the top/bottom line of business, creating competitive advantages through TCO focus, innovation, and strengthening procurement foundation.
- Proactively overseeing material spending across multiple categories, from the internal business requirement, materials sourcing, cost competitiveness, product quality, innovation support, supplier selection, supply continuity, and risk mitigation as well as sustainability policy.
- Working closely with key stakeholders (internal team members, site, and extended stakeholders) to support the Category strategies that add value through driving savings, quality, innovations, knowledge, and communication across the Procurement team.
- Leading for transparent and integrity bidding process and procurement contract/agreement.
- Actively informing the Global Procurement Network with communications from the local stakeholder community to ensure alignment with the overall strategy being developed.
- Being a role model for compliance with business code of conduct, ethical sourcing, company policies, legal law, regulations, and legislation.
- Developing team members for competencies.
**Qualifications**
- Minimum of 15 years of experience in procurement (direct and indirect materials) activities from FMCG is a must.
- Excellent communication skills, both written and verbal in Thai, and English.
- Able to lead teams.
Procurement & Supply Chain Manager
Posted today
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Job Description
Location: Chonburi
**Responsibilities**:
- Understand of the market for products and raw materials purchased and lead best practice within the procurement process
- Develop purchasing strategies both direct and indirect process and perform cost and scenario analysis, possible growth and benchmarking
- Evaluate bids and make recommendations, based on commercial and technical factors
- Ensure the best products and suppliers in terms of best value, delivery schedules and quality
- Maintain procurement of investment project & contracts management systems
- Deliver procurement strategy & risk mitigation, strategic planning, negotiation, influencing, and leadership qualities
- Develop and lead sourcing contracts for low to high value/risk activities, including preparation of high quality fit for purpose procurement documentation.
- Maintain forecasts (volume and price) and impact pricing on future activities
- Track and report key functional metrics to reduce expenses and improve effectiveness
- Perform savings initiatives to ensure optimum costs and reliable supply
- Lead negotiations to deliver strong commercial and operational outcomes.
- Identify risks and develop highly effective mitigation strategies
- Coach team members in areas including procurement systems, standards & analysis
**Requirements**:
- Bachelor’s degree in Supply Chain, Logistics or related fields
- Proven working experience as management level in multinational or global companies
- At least 5 years background in manufacturing company for sourcing(direct/indirect),vendor management and supply chain
- Strong leadership capabilities and solid judgement along with decision making skills
- Good English communication with highly confident as well as presenting to management team
Assistant Procurement Manager
Posted today
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Job Description
- Execute sales orders to ODM and closely monitor the good receipt status.
- Collaborate with internal functional teams to meet commodity objectives, business controls, and compliance requirements.
- Ensure assurance of supply, manage inventory, and maintain service levels to meet business requirements.
- Monitor and optimize the logistic flows for shipment deliveries.
- Enhance operation processes continuously to improve efficiency by using automated tools or process optimization.
- Execute risk mitigation and business continuity, protect company confidentiality.
- Manage defective materials return process by tracking timely return authorization and logistic flows, and credit back to close the return within the agreed turnaround time.
- Input all return related information in ERP system timely.
- Ensure supplier’s invoices and credits’ accuracy.
- Coordinate with supplier and ODM to assist finance department for payment issue investigation & resolution.
- Conduct physical count at ODM factory or supplier site on monthly basis.
**Qualifications**:
- Bachelor's degree or above
- Highly accountable, result-oriented, and good teamwork
- Self-motivated and can adopt dynamic changes with growth mind-set.
- Developed analytical and technical aptitude with skillful experience of office tools is preferred.
- Strong understanding of procurement processes.
- Good understanding of corporate compliance.
- Basic understanding of ERP system.
**Knowledge and Skills**:
- Fluent English both in written and oral.
- Mandarin speaking is preferred.
- High competency in MS office skills.
- Strong communication skills.
- Good project management skills.
- Basic understanding of coding/ auto tools: Power automate, VBA, Python, Power BI etc.
- Be familiar with local Customs law and regulations.
Li-Post
Assistant Procurement Manager
Posted today
Job Viewed
Job Description
- Execute sales orders to ODM and closely monitor the good receipt status.
- Collaborate with internal functional teams to meet commodity objectives, business controls, and compliance requirements.
- Ensure assurance of supply, manage inventory, and maintain service levels to meet business requirements.
- Monitor and optimize the logistic flows for shipment deliveries.
- Perform tasks as assigned and applies experience to align individual work with overall strategy using discretion and judgment.
- Enhance operation processes continuously to improve efficiency by using automated tools or process optimization.
- Execute risk mitigation and business continuity, protect company confidentiality.
- Manage defective materials return process by tracking timely return authorization and logistic flows, and credit back to close the return within the agreed turnaround time.
- Input all return related information in ERP system timely.
- Ensure supplier’s invoices and credits’ accuracy.
- Coordinate with supplier and ODM to assist finance department for payment issue investigation & resolution.
- Conduct physical count at ODM factory or supplier site on monthly basis.
**Qualifications**:
- Bachelor's degree or above.
- Highly accountable, result-oriented, and good teamwork.
- Self-motivated and can adopt dynamic changes with growth mind-set.
- Developed analytical and technical aptitude with skillful experience of office tools is preferred.
- Strong understanding of procurement processes.
- Good understanding of corporate compliance.
- Basic understanding of ERP system.
- Basic project management skills.
- Fluent English both in written and oral.
- Mandarin speaking is preferred.
- High competency in MS office skills.
- Strong communication skills.
- Good project management skills.
- Be familiar with local Customs law and regulations.
- Prefer to understand auto tools: Power automates, VBA, Python, Power BI etc.
Li-Post
Procurement Department Manager
Posted today
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Job Description
We are seeking a skilled and experienced Procurement Department Manager to join our team and contribute to our continued success.
**Responsibilities**:
- Developing and implementing effective procurement strategies to ensure cost-effectiveness and quality in the acquisition of goods and services.
- Cultivating and maintaining strong relationships with suppliers, negotiating contracts, and ensuring adherence to terms and conditions.
- Leading and inspiring the procurement team, fostering a collaborative and high-performance culture.
- Implementing cost-saving initiatives while maintaining high standards of quality and service.
- Continuously evaluating and enhancing procurement processes for efficiency and effectiveness.
- Ensuring compliance with relevant laws, regulations, and company policies in all procurement activities.
- Developing and managing departmental budgets, monitoring expenses and identifying opportunities for savings.
- Managing a team of Import-Export, Shipping & Forwarder Agents and responsible for Import-Export declaration at customs formality management.
**Qualifications**
- Bachelor's degree in Business, Supply Chain Management, Engineering or related field.
- At least 10 years of experience in purchasing, sourcing, supply chain, import-export, etc.
- Strong negotiation and communication skills.
- In-depth knowledge of import-export regulations, sourcing, supply chain.
- Leadership and team management skills.
- Analytical mindset with a focus on continuous improvement.
- Familiarity with procurement software and tools.
- Excellent communication in English.
Manager - SUPPLY CHAIN
Posted 4 days ago
Job Viewed
Job Description
TE Connectivity is a global industrial technology leader creating a safer, sustainable, productive, and connected future. Our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, renewable energy, automated factories, data centers, medical technology and more. With more than 85,000 employees, including 8,000 engineers, working alongside customers in approximately 140 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more at and onLinkedIn, ( Facebook, WeChat, ( Instagram andX (formerlyTwitter). ( Our core values are **integrity, accountability, inclusion, innovation and teamwork** .
**Job Overview**
Conduct product demand and material requirement analysis and planning and monitor inventory levels with the objective of ensuring cost-effective and on-time delivery of goods from suppliers and to end-customers within the supervision of Planning.
**Job Requirements**
**Planning & Budgeting**
Strategize and develop a budget plant, and ensure plans are established, aligned and accomplished
**Policies and Procedures**
+ Follow global standard operating procedures and implement at local site, provide working guidelines and direction for the department
+ Lead team to optimize the dept process. procedure. Setup WI for major material activity, to simplify and standardize the operation
**People Management and Development**
+ Allocate and balance the allocation of work across direct reports.
+ Set up suitable and aggressive targets for teams, review and provide timely feedback to direct reports regarding their performance.
+ Mentor, develop and motivate team; help resolve people/functional issues to achieve targeted team performance and retain key talent.
**KPI Driving**
+ Opportunities to find through data analysis for STR, LT, PDR, inventory failure, initial and drive action execution to enhance KPI;
+ Keep driving make-to-order mode to prevent material excess and production stop, set up reasonable and dynamic safety stock to keep STR fulfillment and PDR elimination,
+ Drive MOQ and LT reduction to shorten LT, control RM, GIT, WIP and FG stock to meet net inventory target to achieve DOH and ITO goal
**Planning**
+ Manage GDC FCST and BP, draft master plan for whole plant including HC plan, OT plan, shifts plan, materials planning
+ Monitor order process and production planning to make sure make-to-order flow execution; draft BP base on materials availability to make sure no interruption for production line
+ Enhance production planning execution and solve 4M issues with MFG in order to achieve foot rate;
+ Arrange suitable life transfer plan to eliminate efficiency loss during line change
**Communication and service**
+ Act as window between sales/CCP/DC and factory, track the trend of orders and inform from sales/CCP/DC/master planning to make BP priority to reflect market demand fluctuation.
+ Maintain relationship with customers including feedback collection, con-calls preparation and organization, complaints solving during delivery in order to meet customers' requirements.
**Continous Improvement (TEOA)**
Involve and initiate TEOA planning-related project in order to improve process efficiency.
**What your background should look like**
+ Bachelor and above Degree specialised in Supply Chain Management from a reputed college or university
+ 10+ years of material management experience
+ Last 3+ years in a supervisor / managerial level from a Manufacturing / OEM industry
+ Good communication, interpersonal and management skills.
**Competencies**
SET : Strategy, Execution, Talent (for managers)
Location:
Lamphun, 51, TH, 51000
City: Lamphun
State: 51
Country/Region: TH
Travel: 25% to 50%
Requisition ID: 139806
Alternative Locations:
Function: Manufacturing
TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.
Supervisor - Supply Chain

Posted 5 days ago
Job Viewed
Job Description
TE Connectivity is a global industrial technology leader creating a safer, sustainable, productive, and connected future. Our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, renewable energy, automated factories, data centers, medical technology and more. With more than 85,000 employees, including 8,000 engineers, working alongside customers in approximately 140 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more at and onLinkedIn, ( Facebook, WeChat, ( Instagram andX (formerlyTwitter). ( Our core values are **integrity, accountability, inclusion, innovation and teamwork** .
**Job Overview**
Conduct product demand and material requirement analysis and planning and monitor inventory levels with the objective of ensuring cost-effective and on-time delivery of goods from suppliers and to end-customers within the supervision of Planning.
**Job Requirements**
**Planning & Budgeting**
Strategize and develop a budget plant, and ensure plans are established, aligned and accomplished.
**Policies and Procedures**
+ Follow global standard operating procedures and implement at local site, provide working guidelines and direction for the department
+ Lead team to optimize the dept process. procedure. Setup WI for major material activity, to simplify and standardize the operation
**People Management and Development**
+ Allocate and balance the allocation of work across direct reports.
+ Set up suitable and aggressive targets for teams, review and provide timely feedback to direct reports regarding their performance.
+ Mentor, develop and motivate team; help resolve people/functional issues to achieve targeted team performance and retain key talent.
**KPI Driving**
+ Opportunities to find through data analysis for STR, LT, PDR, inventory failure, initial and drive action execution to enhance KPI;
+ Keep driving make-to-order mode to prevent material excess and production stop, set up reasonable and dynamic safety stock to keep STR fulfillment and PDR elimination,
+ Drive MOQ and LT reduction to shorten LT, control RM, GIT, WIP and FG stock to meet net inventory target to achieve DOH and ITO goal
**Planning**
+ Manage GDC FCST and BP, draft master plan for whole plant including HC plan, OT plan, shifts plan, materials planning
+ Monitor order process and production planning to make sure make-to-order flow execution; draft BP base on materials availability to make sure no interruption for production line
+ Enhance production planning execution and solve 4M issues with MFG in order to achieve foot rate;
+ Arrange suitable life transfer plan to eliminate efficiency loss during line change
**Communication and service**
+ Act as window between sales/CCP/DC and factory, track the trend of orders and inform from sales/CCP/DC/master planning to make BP priority to reflect market demand fluctuation.
+ Maintain relationship with customers including feedback collection, con-calls preparation and organization, complaints solving during delivery in order to meet customers' requirements.
**TEOA/Continous Improvement**
Involve and initiate TEOA planning-related project in order to improve process efficiency.
**What your background should look like**
+ Bachelor and above Degree specialised in Supply Chain Management from a reputed college or university
+ 8+ years of material management experience
+ Last 3+ years in a supervisor / managerial level from a Manufacturing / OEM industry
+ Good communication, interpersonal and management skills.
**Competencies**
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
Location:
Lamphun, 51, TH, 51000
City: Lamphun
State: 51
Country/Region: TH
Travel: Less than 10%
Requisition ID: 139164
Alternative Locations:
Function: Procurement
TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.
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Manager, Supply Chain

Posted 5 days ago
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Job Description
Req ID: 124788
Remote Position: No
Region: Asia
Country: Thailand
State/Province: Chonburi
City: Laem Chabang
**Summary**
Support the development of planning and inventory vision for one or more customers or departments. Additionally, support continuous improvement activities in the planning process, tools, and application support of the plan. Develop subject matter expertise in planning and inventory processes, tools, and applications. Furthermore, be able to coach and mentor others. Manage resources effectively to execute strategy deployment plans.
**Knowledge/Skills/Competencies**
+ **Broad knowledge of electronic manufacturing environments, materials, and processes.**
+ **In-depth knowledge and understanding of global supply chain management, distribution methods, and global transportation services and inventory management.**
+ **Good understanding of IT concepts and integrated business applications.**
+ **Excellent analytical, negotiation, and problem-resolution skills.**
+ **Ability to handle multiple tasks while maintaining attention to detail and accuracy, and working under tight deadlines.**
+ **Ability to evaluate, prioritize, and problem-solve a variety of tasks to ensure their timely and accurate completion.**
+ **Ability to communicate effectively, both verbally and in writing, with a wide variety of internal and external customers. Strong presentation skills.**
+ **Ability to effectively lead, manage, assess, train, and motivate a diverse group of employees.**
+ **Understanding of ERP system logic.**
+ **Knowledge of Rapid Response Kinaxis systems.**
+ **Advanced Microsoft Excel knowledge.**
+ **Basic statistical analysis knowledge applied to supply chain.**
+ **Drives continuous improvement of the SCM function through interactions with other departments.**
+ **Responsible for annual physical inventory, site surplus/excess sale processes, and disposition of scrap material.**
+ **Excellent knowledge of logistics and/or trade compliance processes.**
+ **Understanding of Free Trade Agreements, HS Tariff, Duty/VAT, ITAR regulations, sanctions, and embargoes (if applicable).**
**Detailed Description**
**Performs tasks such as, but not limited to, the following:**
+ **P** **roactively manage material shortages, ensuring Clear to Builds through collaboration with Purchasing and SLM.**
+ **Act as a liaison for new product requirements, and ensure accurate and timely demand management.**
+ **Effectively manage excess, surplus, and obsolete inventory, mitigating risk and driving inventory entitlement targets.**
+ **Maintain accurate Bills of Materials and collaborate on engineering changes.**
+ **Execute actions to achieve inventory goals (cash adjusted, turns), including accurate projections.**
+ **Ensure production schedules meet customer requirements for high on-time delivery.**
+ **Perform material/capacity analysis and Financial Impact Analysis (FIA) before loading MPS; monitor MPS accuracy.**
+ **Manage the review and disposal of non-conforming materials and handle RMA orders.**
+ **Monitor ROP & SS, and ensure proper execution of the SIOP process.**
+ **Manage team performance, development, and compensation. Reassign personnel to optimize work.**
+ **Act as a liaison with customers and manage supplier relationships, including performance reviews.**
+ **Collaborate on supply flex programs, drive inventory management operating systems, and monitor key performance indicators (KPIs).**
+ **Ensure logistics commitments are met and adhere to global procedures and policies.**
+ **Monitor weekly purchasing KPI's and escalate when material availability issues impact production.**
**Typical Experience**
+ Requires 5-7 years of progressive experience in supply chain management, ideally within an electronic manufacturing environment, with the capability to effectively handle the complex responsibilities of this role.
+ Prior experience with ERP and Rapid Response Kinaxis systems is advantageous, coupled with a strong foundation in statistical analysis and global trade
+ Fluency in Chinese (both written and spoken) and prior experience working in China or with Chinese companies is highly preferred.
**Typical Education**
+ Bachelor's degree in a quantitative field (e.g., Supply Chain Management, Statistics, Economics, Engineering) or Business Administration with a strong analytical focus is required, or an equivalent combination of education and experience.
+ Educational requirements may vary by geography.
**Notes**
This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
**COMPANY OVERVIEW:**
Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
SUPPLY CHAIN ANALYST

Posted 13 days ago
Job Viewed
Job Description
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
**Job Overview**
TE Connectivity's Supply Chain Managers are responsible for the timely, cost-effective procurement, inventory control, planning and quality control of production materials. They ensure the availability of materials in the supply chain, as scheduled, and the maintenance of inventory at the established levels. They coordinate and integrate the flow of materials and information among suppliers, manufacturers, distributors and customers, identifying opportunities for improving efficiency, effectiveness and capabilities of the supply chain. Resources are focused on continuous improvement of the movement of materials through production processes, and the establishment of key performance metrics and benchmarks to monitor actual performance against goals.
**What your background should look like:**
**Job Scope:**
The OV/OTE Planner is integral part of the overall Supply Chain Organization and is responsible for the End to end flow of TE products from TE Suppliers to TE Customers. Moreover, the function drives the achievement of relevant Supply Chain KPIs and plans the efficient and effective flow of OV/OTE products via purchase order management, backlog management, managing delivery performance, inventory levels, and driving lead time performance.
**Responsibilities:**
+ Backlog Management. Manually create deliveries for finished products to customer when necessary. Deal with ZPWL release blocks (ER, WR, MR, 61, 10). Update LRC - proactively update CC through ZPWL or ZBMT and visualize new confirmation dates in SAP. Manage future late: attempt to correct orders which were reconfirmed to later date than original confirmation date. Timely answer customers escalations, (Rob's file),PO Management (Purchase order creation, PO Confirmation, Follow-up),
+ MRP exception reports for Finished Goods while optimizing on-hand inventory and meeting service requirements. Execute all MRP exception messages (07, 10, 15, 20, 26).
+ Leads continuous improvement activity, individually and with teams to impact planning KPIs.
+ For finished goods, perform root causes analysis of late deliveries in support of corrective actions needed to drive delivery improvement. Able to perform similar actions proactively for future demand. Drive stock fulfilment for preferred and standard parts.
+ Reduce Past dues, Manage Pull-ins and drive improvement actions
+ Review and manage monthly S&OP and MPS with critical supplier (Supplier STC, LT accuracy, PO review), finalize Report Out of Supply Review
+ Elevate supply issues to manager, work for resolution and execute the determined course of action.
+ Perform with minimal costs of premium freight to ship out finished products to meet customer requirements. Use of express shipments should be approved by Planning Manager in case of delays.
+ Highlight component delivery issues to Strategic Buyer to ensure components are available to support the delivery schedule, expediting / de-expediting as appropriate
+ Manage inventory levels in order to maximize inventory turns for FG and subcontracting components. Execute Scrap process.
+ Place Purchase Order following GIATP process.
+ Analysis & maintenance of all planning related reports, files & documents including Team & Supplier Performance
**Qualifications:**
+ At least 2 years of experience within the area of Material Planning, Production Planning or Procurement or equivalent
+ Excellent problem-solving skills, analytical skills, and communication skills
+ Good project management skills and ability to multi-task
+ Ability to work in a matrix environment with multi-cultural teams
+ Ability to demonstrate strong customer focus and continues improvement attitude
+ Ability to form successful working relationships quickly at all levels
+ Good knowledge in the use of SAP and Microsoft Office, i.e. Excel, Outlook, Word, PowerPoint
+ Fluent in English both written and spoken, local Language is a plus
**Competencies**
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
Location:
Lamphun, 51, TH, 51000
City: Lamphun
State: 51
Country/Region: TH
Travel: Less than 10%
Requisition ID: 137075
Alternative Locations:
Function: Manufacturing
TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.
Customer Facing Supply Chain Executive (Distributor) - Supply Chain Management
Posted 26 days ago
Job Viewed
Job Description
Location: Bangkok, Head Office
Company: Nestlé
Business Unit/Division: Supply Chain Management Full-time
5+ years of working experience in at least two of these areas; Customer Service Demand & Supply Planning Distribution or warehousing
**A DAY IN THE LIFE.**
**Fresh Products Availability**
1. Own the Service Level metrics and drive cross-functional focus to improve performance
2. Understand and follow key customers' metrics, in order to identify and act to reduce gaps, agree priorities and targets with customers
3. Closely follow-up performance at the point of sales in collaboration with key customers, identify improvement opportunities inside and outside Nestlé.
4. Leverage technologies to increase visibility on downstream performance.
**Nestlé as a Partner of Choice**
1. Relentlessly seek to understand customer's needs, requirements and ambitions in order to offer solutions, which will eventually create value for the Customer and increase satisfaction.
2. Demonstrate the right customer centric behaviors (proactive, transparent, accountable, collaborative, reliable and resourceful) to drive a cross-functional focus on Customer satisfaction.
3. Ensure Nestle Customer Experience by delivering a Consistent, Differentiated, and Business valuable experience to Customers (what customers will perceive from Nestlé).
4. Organize and/or participate to customer satisfaction surveys to gather insight on performance and drive market action plans.
5. Look for benchmarking opportunities with peer companies and industry bodies.
**Market Service Strategy defined, implemented and maintained**
1. Lead and develop the customer segmentation exercise in close coordination with Sales
2. Implement the Market Service Strategy that takes into account the different types of customers, to provide them with the most adequate, cost effective services.
3. Ensure compliance with the defined Service Strategy by closely monitoring its correct application and correcting any deviation
4. Ensure the proper long term evolution of the Service Strategy Model through periodic reviews and reassessment of customers, as well as services offered.
5. Ensure the CFSC journey (3 steps: Basic, Engagement, Acceleration) and the Market Service Strategy are fully aligned.
**ARE YOU A FIT.**
+ 3+ years of cross functional exposure across Supply Chain and/or Sales
+ Strong understanding of all areas of business functions across the organization
+ Sales exposure/experience required
+ Customer collaboration experience required
+ Strong leadership, team building, negotiation and collaboration skills