4 Product Analyst jobs in Thailand

**Company Overview**

Fanatics is the ultimate one-stop sports fan destination that ignites and harnesses the passion of fans and maximizes the presence and reach for preeminent sports partners globally. Leveraging long-standing, often exclusive relationships with more than 900 sports properties, a database of more than 90 million consumers worldwide and a trusted brand name, Fanatics is furthering its innovation across the sports landscape by building the leading global digital sports platform, complete with offerings including e-commerce and licensed merchandise, physical and digital trading cards and collectibles, and online sports betting and iGaming.

The Fanatics family of companies currently includes Fanatics Commerce, a vertically-integrated licensed merchandise business that has changed the way fans purchase their favorite team apparel, jerseys, headwear and hardgoods through a tech-infused approach to making and quickly distributing fan gear in today’s 24/7 mobile-first economy; Fanatics Collectibles, a transformative company that is building a new model for the hobby and giving collectors an end-to-end physical and digital collectibles experience; and Fanatics Betting & Gaming, a mobile betting, gaming and retail sportsbook platform.

As a market leader with more than 10,000 employees, and hundreds of partners, suppliers, and vendors worldwide, we take responsibility for driving toward more ethical and sustainable practices. We are committed to building an inclusive Fanatics community, reflecting and representing society at every level of the business, including our employees, vendors, partners and fans. Fanatics is also dedicated to making a positive impact in the communities where we all live, work, and play through strategic philanthropic initiatives.

At Fanatics, we’re a diverse, passionate group of employees aiming to ignite pride and passion in the fans we outfit, celebrate and support. We recognize that diversity helps drive and foster innovation, and through our IDEA program (inclusion, diversity, equality and advocacy) at Fanatics we provide employees with tools and resources to feel connected and engaged in who they are and what they do to support the ultimate fan experience.

Summary:
The primary responsibility of the PI / Quality Analyst Backfill is to ensure the overall quality of products being produced at their assigned facilities. This is accomplished through good communications of expectations and continuous monitoring for adherence to established quality standards and specifications. The PI Analyst will also set up quality programs, quality reporting, provides expertise, and assist manufacturing with problem solving to meet customer specifications.

**Key Responsibilities**

**Testing**:

- Ensure the correct understanding and implementation of Fanatics testing policies, protocols and procedures.
- Ensure all vendors are following our testing manuals and using the TRFs correctly.
- Answer all inquiries from vendors in regard to test requirements
- Approve or Reject test results coming from the vendors based on our current procedures and tolerances. Record all exceptions and decisions made when the test results are approved marginally or on a commercial basis.
- Ensure implementation and maintenance of performance indicators (KPI) and reports related to testing.
- Coordinate with all 3rd party labs in the region to ensure smooth service to our vendors and our protocols are performed as intended.
- Communicate with vendors and 3rd party labs to retrieve tested samples when necessary or request additional testing when required.
- Build and maintain strong collaborative relationship with factory and vendor personnel, avoiding conflict but keeping professionalism and working ethics.

**Samples**:

- Ensure the correct understanding and implementation of Fanatics sample management policies and procedures.
- Ensure all vendors are following our sample procedures and using the corresponding forms correctly.
- Answer all inquiries from vendors in regard to sample comments and related to tech pack or specifications in bulk stage.
- Approve or Reject samples coming from the vendors based on our current procedures and tolerances. Record all exceptions and decisions made when the samples are approved marginally or when additional samples or evidence is necessary to continue with production.
- Perform PPS Review and PP meetings according to our sample plan and when necessary for all vendors under the Hub control.
- Ensure implementation and maintenance of performance indicators (KPI) and reports related to samples.
- Build and maintain strong collaborative relationship with factory and vendor personnel, avoiding conflict but keeping professionalism and working ethics.

**Inspection**:

- Ensure the correct understanding and implementation of Fanatics inspection policies and procedures.
- Ensure all vendors are following our inspection manuals and using the corresponding forms correctly.

**Job Summary**:
The incumbent will carry out the following functional areas:

- Lead and focus on project delivery for clients across the globe
- Be the focal point of strategic partners from assigned region and ensure that all requirements specific to country compliance are developed
- Reviewing, analyzing, and evaluating business user needs to create technical solutions that support overall business strategies
- Assist client in implementing the ERP finance module implementation by leading the discovery session, data migration, training and ensure users know how to use finance module
- Supports the current and future development and enhancement of ERP systems to meet Company’s requirements in terms of automation of financial processes
- Assist with producing business cases for potential projects
- Ability to analyze and document business processes and use refinement techniques to increase process efficiency
- Prepare business requirements and functional user requirements and specifications
- Identify the gaps and automate all financial entries by integrating Account, Inventory, procurement, asset management module with operational modules.
- Develop financial models, conduct benchmarking and process analysis.
- Work with business stakeholders to document information system requirements, including process workflows, storyboarding and diagrams, define scope and objectives
- Identify specific business opportunities and develop new capabilities for ERP system
- Evaluate current ERP systems and practices, drive continuous improvement of business processes
- Work with software vendors to implement new systems and / or enhancements of existing systems
- Assist with project management and influence stakeholders to support information systems projects
- Lead business analysts and coordinate with UI/UX designers, development team, testers and clients to ensure requirements are delivered on time
- ERP roadmap, refinement and execution
- Ensure business process integration, data consistency and architectural adherence
- Actively identify and translate high-level business requirements into solution specifications, covering processes, people, technology, and manage changes to such specifications.
- Supports the current and future development and enhancement of ERP systems to meet the product requirements in terms of automation of processes.
- Support business transformation activities involving any combination of processes, people or systems (e.g. organizational integration; business change impact; process re-engineering; system evaluation / comparison).
- Design innovative solutions in agreed formats (e.g. User Stories, storyboarding,, Wire Frames, etc.)
- Carries out market analysis of ERP solutions and stays up-to-date with the latest trends in ERP software and vendors in the region and beyond. Acts as the ERP business and system expert for the organization to provide the necessary guidance to teams on ways to optimize utilization of ERP systems.
- Designing new business processes, capabilities and supporting technologies
- Manages ERP related documents, manuals, instructions and further communication to be available for the staff.

**Professional Qualifications**:

- Solid experience in Accounts, Inventory, Procurement, Fixed Assets is FUNDAMENTAL
- Must have experience how to automate the financial entries from other operational modules
- Business Process Automation
- B2B industry experience in business analyst or project roles.
- Multi-tasking skills and the ability to balance multiple priorities and keep up with project scope changes.
- Fluency in written and spoken English with strong drafting skills.
- Experience in JIRA tool is a PLUS
- Skilled in MS Office Suite, MS Visio, Storyboarding
- Very good written and verbal communication

**Education**:

- Software Project management experience is MUST
- Business Analysis certification is a PLUS

**Supervisory**:
**Internal**:All staff

**External**:

- Accountability — Job requires clearly defining mutual expectations of self and others, taking appropriate actions to ensure that obligations are met and revising standards in response to change
- Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
- Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
- Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.
- Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
- Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
- Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
- Focus on Quality — Job requires operating with world-wide qua

Do you thrive in fast-paced environments where you can lead teams, solve problems, and drive continuous improvement through data insights? If so, we want you on our team!
Invenco by GVR is a global leader in integrated payment, point-of-sale, and forecourt automation solutions tailored for the convenience retail industry.
**WHAT YOU WILL DO**
As a Service Desk Supervisor & Data Analyst, you'll lead a high-performing support team while ensuring exceptional service delivery across our 24/7 helpdesk operations. You'll also harness data to identify trends, improve performance, and elevate the customer experience. This is a hybrid role that blends leadership, service management, and analytical insight.
To break it down, your responsibilities will include:
+ Leading and mentoring the service desk team to deliver high-quality support aligned with SLAs and KPIs.
+ Managing the full lifecycle of incidents and service requests-from logging to resolution.
+ Monitoring ticket queues, response times, and resolution metrics to ensure operational excellence.
+ Driving continuous improvement initiatives based on service trends and user feedback.
+ Generating and analyzing reports to identify performance gaps and opportunities.
+ Communicating updates on major incidents, outages, and project rollouts.
+ Maintaining and enhancing the internal knowledge base and documentation.
+ Administering and optimizing the service desk platform and tools.
+ Collaborating with field engineers and off-site helpdesk teams to ensure seamless support coverage
**ABOUT YOU**
At Invenco by GVR, we believe in YOU-your leadership, your analytical mindset, and your ability to make a real impact. We give you the opportunity, accountability, and visibility to thrive.
To be successful in this role, YOU will bring:
+ A bachelor's degree in IT, Computer Science, or a related field (preferred).
+ 5+ years of experience in IT service desk or technical support roles.
+ 2+ years in a leadership or supervisory role within a service desk environment.
+ Strong knowledge of ITIL framework and service management best practices.
+ Experience with service desk platforms, ticketing systems, and CRM tools.
+ Familiarity with BI tools and the ability to generate and interpret reports.
+ Excellent communication and stakeholder management skills.
+ Proven ability to coach, mentor, and develop support teams.
+ Strong analytical and problem-solving skills.
+ Experience in knowledge management and promoting self-service solutions.
+ ITIL Foundation certification (highly desirable).
#LI-HK1
**WHO IS** **INVENCO by GVR**
Invenco by GVR is a dynamic and innovative force in the technology-driven retail solutions. Born from integrating groups within the Gilbarco Veeder-Root network and the strategic acquisition of technology companies worldwide, our foundation is built on tech expertise. With a diverse set of industry leaders including Orpak, Invenco, Insite360 & GVR, we have formed a network of excellence. Our team members are located in over 20 countries and we are proud of the global diversity of our teams.
**WHO IS VONTIER**
Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves - delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company's website at .
**At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.**
Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future.
Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally.
**Together, let's enable the way the world moves!**
The company in which you have expressed employment interest is a subsidiary or affiliate of Vontier Corporation. The subsidiary or affiliate is referred to as a Vontier Company. Vontier Corporation and all Vontier Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity or expression, and other characteristics protected by law. The "EEO is the Law" poster is available at: Individuals who need a reasonable accommodation because of a disability for any part of the employment process should call 1- or e-mail to request accommodation.