28 Program jobs in Thailand

**Team Precision Public Company Limited. (Center Office)**
- Address:
- 152/8 Moo 3 Tanyburi - Lumlookka Rd., Rangsit, Tanyaburi, Prathumthanee 12110- Telphone:
- +66 (0) 2577 2350 Ext 1201, 1202, 1200- E-mail:
- Rungsit:

- Prachinburi:

- Male /Female. Age - years old.
- Bachelor of Engineering or related field, MBA would be advantage.
- 5-7 years experiences in Program Coordinator in Electronics Manufacturing.
- Strong analytical skill & good communication skill and able to work under pressure.
- Release customer purchase order into the system /Prepare RFQ documents and quotations / Generate customer report.
- Very good command of English both spoken and written.

Req ID: 124941
Remote Position: No
Region: Asia
Country: Thailand
State/Province: Chonburi
City: Laem Chabang
**Summary**
The NPD Technical Program Manager is accountable for planning and driving through the design and manufacturing engineering team for successful NPI launch. They manage the design transfer plan of manufacturing readiness and to drive through NPI manufacturing process development towards yield improvement.(#LI-JR1#)
**Detailed Description**
Performs tasks such as, but not limited to, the following:
● Technical PM will be the interface/point of contact between product design team and manufacturing site.
● Coordinating the transfer of design on failure analysis in processes at manufacturing sites.
● Interface with product design teams to provide DFx feedback throughout the product development cycle.
● Develop PCBA manufacture SOW, statement of work, for new product launch.
● Lead POC project
● Present and communicate status to the business leaders and customers. Review and interpret design specifications and provide feedback to the manufacturing site.
● Engage with cross functional design engineering teams, i.e. product engineering, design verification & reliability validation, to successfully launch new products into
Manufacturing.
● Responsible for design transfer include the review of test vehicles design and implementation plan for mass production.
● Continuous review of equipment and processes to ensure high efficiency and quality.
● To drive activities in identification and continuous improvement of yield rate, scrap reduction, manufacturing process root cause failure analysis and correction reduction, and
cost reduction.
● Review the development, configuration and industrial process optimization plan and manage the implementation schedule.
● Improve customer satisfaction and drive overall operational requirements from
customers.
● Coordinate the projects and their interdependencies. Manage and utilize resources across projects
● To support problem solving of moderate scope and complexity.
● To support the project teams: R&D, NPI and Gate transitions, ensure the smooth transition to mass production phase, and adhoc requests.
● To Coordinate related tasks, and engineering changes with internal team and Manufacturing team.
**Knowledge/Skills/Competencies**
1. Technical Understanding: While not necessarily needing to be a deep expert of product design,
2. NPI technical manager will need to have comprehensive technical knowledge of the manufacturing process . This understanding helps in communicating effectively with technical teams and understanding project requirements.
3. Project Management: Strong project management skills are essential to coordinate various aspects of process engineering , including scope definition, resource allocation, scheduling, risk management, and stakeholder communication.
4. Domain Knowledge: Depending on the industry the accelerated compute program serves, having domain-specific knowledge in server, storage and network switches will be a plus. Understanding the business context and specific challenges within the industry helps in the execution of the product systems programs that truly address the needs of the stakeholders.
5. Communication Skills: Effective communication is key to aligning diverse stakeholders, including technical teams, business leaders, clients, and end-users. It is imperative that you are able to effectively and concisely communicate NPI program technical updates, issues and schedule impacts to the leadership team.
6. Strategic Thinking: Our programs often have long-term implications and our technical managers play a critical role in thinking strategically, considering the broader organizational goals and how our programs fit into them. This involves planning for scalability, sustainability, and future advancements in the networking product technology.
7. Risk Management: Technical managers need to work with various stakeholders to identify and mitigate these risks proactively to ensure project success.
8. Team Leadership: Leading multi-disciplinary teams comprising engineers, domain experts, supply-chain and technology parters requires strong leadership skills. Technical managers should inspire and motivate team members, foster collaboration, and resolve conflicts effectively.
9. Adaptability: Technical managers need to stay updated with the latest trends in manufacturing technology and be adaptable to changes in project requirements or technological advancements.
**Typical Experience**
+ Over 15 years of working experience
**Typical Education**
Bachelor degree or consideration of an equivalent combination of education and experience.
Educational Requirements may vary by Geography
**Notes**
This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
**COMPANY OVERVIEW:**
Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

Req ID: 127190
Remote Position: No
Region: Asia
Country: Thailand
State/Province: Chonburi
City: Laem Chabang
**Summary**
We are seeking a **Technical Program Manager** to lead the successful launch of our new products. The ideal candidate will be a technical leader responsible for the entire product introduction lifecycle, from initial design reviews until mass production. This role requires a strong blend of technical expertise, project leadership, and collaboration to bridge the gap between design and manufacturing.
#LI-LX1
**Detailed Description**
Performs tasks such as, but not limited to, the following:
+ Lead new product introduction cycle (EVT, DVT, PVT), including design reviews, build plans, test plans, design/materials change management, and design validation.
+ Collaborate with cross-functional teams, including Design teams, NPI, Engineering, Manufacturing and Quality, to ensure a smooth transition of new products into high volumes production.
+ Conduct technology assessments for new products, influencing design decisions to mitigate manufacturing risks and ensure long-term product reliability.
+ Serve as the technical liaison between Design and Operations Engineering, ensuring key manufacturing deliverables like DFx (Design for Excellence) are met. This includes DFM (Design for Manufacturability), DFA (Design for Assembly), and DFT (Design for Test).
+ Identify potential design to manufacturing risks and, actively provide solutions or mitigation on both manufacturing and design.
+ Monitor early pilot production runs, DOE results, Test and reliability data for early capture of gaps between design and manufacturing processes. Drive solutions to improve product quality and readiness for high volume manufacturing.
+ Partner with Quality teams to support second-source part qualification and resolve component and build quality issues.
+ Engage with key components and material suppliers on critical specifications, capabilities, or quality risks.
+ Actively participate and influence exit phase reviews and final design validation.
**Knowledge/Skills/Competencies**
1. Strong knowledge of product development cycles (EVT, DVT, PVT) and processes
2. Project management, planning, strategic thinking, risk management, team leadership, and adaptability.
3. Strong technical understanding in areas like high-speed digital circuit design, power supply design, thermal & mechanical knowledge, compliance & testing, and optical & fiber networking.
4. Strong knowledge of Design for Manufacturing (DFM) principles for Surface Mount Technology (SMT) & wave soldering, and solder materials (solder alloys, solder pastes, fluxes, etc.).
5. Familiarity with evaluation & qualification soldering materials, chemicals, bonding/coating materials and solder joint reliability to ensure product longevity and performance.
6. Proficiency in Six-Sigma, failure analysis mechanisms, both destructive & non-destructive, to identify root causes of defects and implement corrective actions.
7. Knowledge of relevant industry standards, such as IPC-A-610, IPC-9701, IPC-9704, IPC-9201, to ensure compliance and maintain high quality
**Typical Experience**
+ 15+ years of relevant experience in electronics manufacturing or a related field.
**Typical Education**
Bachelor's degree in Electronic Engineering, Material Science, or a related field, or an equivalent combination of education and experience.
Educational Requirements may vary by Geography
**Notes**
This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
**COMPANY OVERVIEW:**
Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

About GPV International

GPV is a knowledge based EMS (Electronics Manufacturing Services) partner with production sites in Thailand, Denmark and Mexico. The company delivers advanced electronics solutions and mechatronics to customers worldwide. GPV’s customers are leading within the industries of Cleantech, Instruments & Industry, Medico as well as Marine & Defence. The company counts a staff of around 1,300 employees.
Read more on

Program Manager - Electronic

This Position Reports to : Senior program Manager
Reporting to this Position : Sr.program Adminstrator., Program Administrator
Responsibility: 1.Strictlyfollow the GPV Group Code of Conduct.thods and lean principles. 2. Ensure compliance with the company's management system, policies and rules. 3. Supervise, consult and support sub-ordinate to be successful in their responsibility. 4. Evaluate sub-ordinate against to performance indicators. 5. Monitor margin and enforce program managers to take action in case of profit loss. 6. Customer contact and customer service. 7. Customer analysis and satisfaction evaluation. 8. Make sure that customer minute of meeting is provided. 9. Collect all information and making reliable sales report in the right time. 10. Ensure that KPI is achieved. 11. Ensure that customer contracts are up to date. 12. Keep focus on delivering according to company strategy. 13. Program management when implementing new products, including making project plan, delegation of task to the right person and follow up any progress to insure that project plan is achieved. 14. Secure that new products can be released for production from reception of part to shipment, and insure that documentation, processes, engineering change can be done in a correct way according to customer document. 15. Technical contact person internal with regards to product or customer, including clearing of process, routes, programming, etc. 16. Technical contact person toward suppliers regarding to approval of alternatives. 17. Follow up production status and feedback to customer 18. Plans and forecast customer future requirements for existing/new products. 19. Receive, review and request addition PO for existing/new products. 20. Coordinate quoted, re-quoted price and ECO cost for existing/new customers. 21. Coordinate and implement customer business review. 22. Establish, Implement and take actions (if needed) to ensure that customer’s debt insurance is in control. 23. Oversee the planning, implementation, execution and evaluation of special projects. 24. To be a leader of project improvement in term of cost, delivery and quality. 25. To be a leader in the conference call with the customers.
Qualification (Education/ Work experience/ Skill) : 1.Male/Female minimum 5 years’ experience in electronics manufacturing or 3 years experience in electronics management level. 2. Bachelor degree in Engineering, Preferably master degree in any relevant field. 3. Good command of spoken and written English. 4. Appreciation for a system and knowledge about variation 5. Systematic Problem solving and Decision making. 6. Problem analysis, Critical Thinking skills. 7. Strong leadership, good attitude, proactive thinking and self-motivated

GPV Asia is looking for

Direct Fulfillment Program Manager
Apply ( Location:Chonburi, Thailand
+ Alternate LocationPenang
+ Area of InterestProject or Program Management
+ Job TypeProfessional
+ Technology Interest*None
+ Job Id1444906
**Job Description**
Direct fulfilment Jobs :Manage the end-to-end Customer Orders fulfilment, orchestrate manufacturing operations and collaborate with multi-disciplinary teams to meet and exceed our customers fulfilment expectation!
Roles & Responsibilities:-
+ Manage one, or multiple business units with responsibility for related Direct fulfillments operations in India fulfillment sites.
+ Drive revenue attainment and delivery metrics for the responsible business unit/Site and work with key customers to drive delivery excellence initiatives and improvements.
+ Manage related manufacturing partners' activity including capacity, material, and cost management.
+ Lead key projects and Processes establishment
+ Communication with critical partners, coordination, and alignment with manufacturing partners
**Who You Are**
+ Good cross-functional Supply Chain experience
+ Good understanding of order fulfillment processes
+ Ability to effectively manage external MPa team
+ Ability to drive, lead MPa to achieve business goals
+ Good communication skills and collaboration skills
+ Ability to influence and leverage resources cross-functionally
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put - we power the future.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
**Message to applicants applying to work in the U.S. and/or Canada:**
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees haveaccess ( to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.
Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco's flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco's Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

Req ID: 127189
Remote Position: No
Region: Asia
Country: Thailand
State/Province: Chonburi
City: Laem Chabang
**Summary**
We are seeking a **Technical Program Manager** to lead the successful launch of our new products. The ideal candidate will be a technical leader responsible for the entire product introduction lifecycle, from initial design reviews until mass production. This role requires a strong blend of technical expertise, project leadership, and collaboration to bridge the gap between design and manufacturing. #LI-LX1
**Detailed Description**
Performs tasks such as, but not limited to, the following:
+ Lead new product introduction cycle (EVT, DVT, PVT), including design reviews, build plans, test plans, design/materials change management, and design validation.
+ Collaborate with cross-functional teams, including Design teams, NPI, Engineering, Manufacturing and Quality, to ensure a smooth transition of new products into high volumes production.
+ Conduct technology assessments for new products, influencing design decisions to mitigate manufacturing risks and ensure long-term product reliability.
+ Serve as the technical liaison between Design and Operations Engineering, ensuring key manufacturing deliverables like DFx (Design for Excellence) are met. This includes DFM (Design for Manufacturability), DFA (Design for Assembly), and DFT (Design for Test).
+ Identify potential design to manufacturing risks and, actively provide solutions or mitigation on both manufacturing and design.
+ Monitor early pilot production runs, DOE results, Test and reliability data for early capture of gaps between design and manufacturing processes. Drive solutions to improve product quality and readiness for high volume manufacturing.
+ Partner with Quality teams to support second-source part qualification and resolve component and build quality issues.
+ Engage with key components and material suppliers on critical specifications, capabilities, or quality risks.
+ Actively participate and influence exit phase reviews and final design validation.
**Knowledge/Skills/Competencies**
1. Strong knowledge of product development cycles (EVT, DVT, PVT) and processes
2. Project management, planning, strategic thinking, risk management, team leadership, and adaptability.
3. Strong technical understanding in areas like high-speed digital circuit design, power supply design, thermal & mechanical knowledge, compliance & testing, and optical & fiber networking.
4. Strong knowledge of Design for Manufacturing (DFM) principles for Surface Mount Technology (SMT) & wave soldering, and solder materials (solder alloys, solder pastes, fluxes, etc.).
5. Familiarity with evaluation & qualification soldering materials, chemicals, bonding/coating materials and solder joint reliability to ensure product longevity and performance.
6. Proficiency in Six-Sigma, failure analysis mechanisms, both destructive & non-destructive, to identify root causes of defects and implement corrective actions.
7. Knowledge of relevant industry standards, such as IPC-A-610, IPC-9701, IPC-9704, IPC-9201, to ensure compliance and maintain high quality.
**Typical Experience**
+ 15+ years of relevant experience in electronics manufacturing or a related field.
**Typical Education**
Bachelor's degree in Electronic Engineering, Material Science, or a related field, or an equivalent combination of education and experience.
Educational Requirements may vary by Geography
**Notes**
This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
**COMPANY OVERVIEW:**
Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

Req ID: 125010
Remote Position: No
Region: Asia
Country: Thailand
State/Province: Chonburi
City: Laem Chabang
**Summary**
We are seeking a highly experienced **New Product Development** to serve as the critical link between **Product Design** and **Manufacturing** . This involves ensuring that new products are not only innovative and functional but also manufacturable and cost-effective.
**Detailed Description**
Performs tasks such as, but not limited to, the following:
+ Manage programs (multiple projects per program) of medium complexity (technology, organizationally). Lead cross-functional, global core team(s), kick off programs, establish schedules and drive meetings.
+ Present and communicate status to the business leaders and customers. Review and interpret customer specifications and provide customer feedback
+ Coordinate site-wide deployment efforts.
+ Implement change as directed in the product lifecycle process and recommend process improvements
+ Plan the overall program and monitor the progress. Drive the creation, review, approval and update of the Program Plan/WBS including resources.
+ Daily program management throughout the program life
+ Drive the program core team to meet or exceed program objectives (Cost, Quality, Schedule, Features, Fulfillment/Continuity of Supply, Solution delivery across products & service offerings, Customer Specific Needs)
+ Define the program governance (controls)
+ Manage the program's budget. Forecast actuals against plan/quote for income/revenue, cost/labour & expense
+ Manage risks and issues and taking corrective measurements
+ Coordinate the projects and their interdependencies. Manage and utilize resources across projects
+ Align the deliverables (outputs) to the program's "outcome" with the aid of the business change manager
+ Manage the main program documentation, such as the Program Initiation document
**Knowledge/Skills/Competencies**
+ Experienced of design, process, test and program/project management
+ Familiarity of networking, data center, and storage
+ Leadership, communications, problem-solving, and stake-holder management skills
**Typical Experience**
+ Over 8 years of working experience in new product development and manufacturing in electronics industry
**Typical Education**
Bachelor degree or consideration of an equivalent combination of education and experience.
Educational Requirements may vary by Geography
**Notes**
This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
**COMPANY OVERVIEW:**
Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

**Job Description**
The Oracle Cloud Infrastructure (OCI) Dedicated Cloud Product Solutions Product Support Engineering team is looking for an experienced and motivated Senior Technical Program Manager (TPM) to spearhead engagement, technical advisement, and relationship management with OCI's Dedicated Region Cloud @Customer (DRCC) and Oracle Alloy customers. You should be passionate about delivering services to customers while also possessing a deep understanding of strategic business objectives. Customer TPMs must become trusted advisors to the customer, ensuring consistency and quality of deliverables, helping customers deliver their IT strategy, overcoming challenges, and meeting business goals. They must also utilize leading practices for successful Oracle technology and Cloud deployments and operations.
Work is non-routine and very complex, involving the application of advanced technical and business skills in this area of specialization. Leading contributor individually and as a team member, providing direction to others. This role requires experience working within or alongside product management, leadership skills, and strong business judgment.
Minimum Qualifications
+ Fluency in both English and Thai is required 6+ years' experience developing and implementing strategy, then executing against, large cross cutting programs that directly impact customer success.
+ You display a demonstrated ability to think broadly and strategically.
+ You possess a technology background that enables you to understand the complexities of cloud architecture and advise our customers in achieving their cloud infrastructure strategy.
+ You exemplify maturity and judgment, and possess advanced problem solving, negotiation/influence, analytical, and leadership skills.
+ You can work well with senior leaders from our Dedicated Region/Alloy customers and within all of Oracle (from engineering to business) to drive results for core business initiatives.
+ You work well in ambiguity, can work with your team and customers to dive into a problem and create a solution.
Preferred Qualifications
+ Degree, MBA or Master degree in a technical subject area.
+ Hands-on experience with enterprise technical account management.
+ Technical domain knowledge of public cloud technologies and/or distributed systems.
**Responsibilities**
+ Develop and manage DRCC and Alloy customer relationships by forming long term relationships and becoming deeply connected with customer technical staff and senior management.
+ Display authority, confidence and a significant understanding of the customers' business strategy and industry drivers. Understand the customer organization structure and key stakeholders, key projects and goals, and critical success factors as well as technical infrastructure and roadmap.
+ Work collaboratively with sales, the delivery teams, product, engineering, and customers to identify appropriate solutions.
+ Operate as the primary contact to the customer, aiding and facilitating customer communications and activities across other Oracle lines-of-business.
+ Monitor, report and communicate on complex projects for effective and efficient use of Oracle resources, achieving the contract margin and revenue objectives.
+ Act as a point of contact for any major incidents, responsible for coordinating OCI-wide response and managing communication and customer expectations through resolution.
+ Establish and maintain a program governance model with the customer at the most senior management and senior executive levels.
+ Perform proactive scope and risk management. Lead complex account planning and reviews.
+ Often takes a project/program lead role. Provide leadership and expertise in the development of new products, services and processes. Lead initiatives for organizational process improvement and tool development.
+ Act as single point of contact to manage the complex, multi-faceted aspects of an on-premises cloud deployment. Including capacity management, product enhancements and service quality management.
Career Level - IC4
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling +1 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Entry level during which an employee receives both functional and organizational training under close supervision. Incumbents carry out assignments within well-defined practices, procedures and policies. Works independently on details of assignments, and has limited decision-making authority; most decisions are made or guided by the immediate supervisor. Decisions/actions may have an impact on the department's/division’s goals. Works under close Supervision and requires direction on how assignments are to be executed; begins to put forward ideas on how work assignments are completed. Establishes cooperative relationships to work effectively with colleagues; supports others and participates as a team member, and takes responsibility for own work commitments. Interacts directly with immediate supervisor, co-workers and team members; engages in routine exchanges of information; interactions with external contacts, if applicable, would be monitored.

Performs tasks such as, but not limited to, the following:
Participates as a member of a customer focus team and acts as an interface between customers and the team. Receives, reviews and monitors status of customer orders. Works with internal and external customers to identify and resolve issues that may affect the on-time delivery of the product(s). Communicates customer requirements and issues in production meetings. Researches issues such as material, forecast, EDI transmission, and production problems and coordinates resolution with department managers, process owners or the customer. Maintains issues, complaints and corrective action requests for reporting purposes. Enters data into database ensuring root cause is reached and issue is closed. Troubleshoots return issues. Develops, maintains and generates all necessary performance reports and measurements for dissemination to internal staff. Tracks and resolves all issues and discrepancies pertaining to the creation of monthly management reports. Analyzes issues and problems to determine trends. Prepares, analyzes and distributes reports which may include open order status, placements, on time delivery, return metrics inventory and buffer stock status, order turn time, yields, forecasting accuracy, order coverage, shipments and reports for special customer requests. Assists more experienced team members in the preparation of new product, qualification and service quotes. Tracks project and billing and communicates status to team and customer.

**Knowledge/Skills/Competencies**:

- Knowledge of the manufacturing process, schedules and scheduling requirements, and logistics.
- Knowledge of the business issues associated with manufacturing.
- Knowledge of customer contracts and terms.
- Excellent customer contact, negotiation and problem resolution skills.
- Good presentation, database management and computer skills.
- Ability to enter detailed data from source documents into various databases with speed and a high degree of accuracy.
- Ability to manage multiple, detailed projects to a successful end while working under tight time deadlines.
- Ability to communicate effectively, both verbally and in writing, with a wide variety of internal and external

**Physical Demands**:

- Duties of this position are performed in a normal office environment.
- Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data.
- Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
- Above demands are carried out within the local existing Health and Safety Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).

**COMPANY OVERVIEW**:
Celestica (NYSE, TSX: CLS) enables the world’s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.

Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
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