31 Program Analyst jobs in Thailand

**About UOB**:
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.

Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

**About the Department**:
Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

**Responsibilities**:
**Job Requirements**:
**Be a part of UOB Family**:

Do you thrive in fast-paced environments where you can lead teams, solve problems, and drive continuous improvement through data insights? If so, we want you on our team!
Invenco by GVR is a global leader in integrated payment, point-of-sale, and forecourt automation solutions tailored for the convenience retail industry.
**WHAT YOU WILL DO**
As a Service Desk Supervisor & Data Analyst, you'll lead a high-performing support team while ensuring exceptional service delivery across our 24/7 helpdesk operations. You'll also harness data to identify trends, improve performance, and elevate the customer experience. This is a hybrid role that blends leadership, service management, and analytical insight.
To break it down, your responsibilities will include:
+ Leading and mentoring the service desk team to deliver high-quality support aligned with SLAs and KPIs.
+ Managing the full lifecycle of incidents and service requests-from logging to resolution.
+ Monitoring ticket queues, response times, and resolution metrics to ensure operational excellence.
+ Driving continuous improvement initiatives based on service trends and user feedback.
+ Generating and analyzing reports to identify performance gaps and opportunities.
+ Communicating updates on major incidents, outages, and project rollouts.
+ Maintaining and enhancing the internal knowledge base and documentation.
+ Administering and optimizing the service desk platform and tools.
+ Collaborating with field engineers and off-site helpdesk teams to ensure seamless support coverage
**ABOUT YOU**
At Invenco by GVR, we believe in YOU-your leadership, your analytical mindset, and your ability to make a real impact. We give you the opportunity, accountability, and visibility to thrive.
To be successful in this role, YOU will bring:
+ A bachelor's degree in IT, Computer Science, or a related field (preferred).
+ 5+ years of experience in IT service desk or technical support roles.
+ 2+ years in a leadership or supervisory role within a service desk environment.
+ Strong knowledge of ITIL framework and service management best practices.
+ Experience with service desk platforms, ticketing systems, and CRM tools.
+ Familiarity with BI tools and the ability to generate and interpret reports.
+ Excellent communication and stakeholder management skills.
+ Proven ability to coach, mentor, and develop support teams.
+ Strong analytical and problem-solving skills.
+ Experience in knowledge management and promoting self-service solutions.
+ ITIL Foundation certification (highly desirable).
#LI-HK1
**WHO IS** **INVENCO by GVR**
Invenco by GVR is a dynamic and innovative force in the technology-driven retail solutions. Born from integrating groups within the Gilbarco Veeder-Root network and the strategic acquisition of technology companies worldwide, our foundation is built on tech expertise. With a diverse set of industry leaders including Orpak, Invenco, Insite360 & GVR, we have formed a network of excellence. Our team members are located in over 20 countries and we are proud of the global diversity of our teams.
**WHO IS VONTIER**
Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves - delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company's website at .
**At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.**
Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future.
Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally.
**Together, let's enable the way the world moves!**
The company in which you have expressed employment interest is a subsidiary or affiliate of Vontier Corporation. The subsidiary or affiliate is referred to as a Vontier Company. Vontier Corporation and all Vontier Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity or expression, and other characteristics protected by law. The "EEO is the Law" poster is available at: Individuals who need a reasonable accommodation because of a disability for any part of the employment process should call 1- or e-mail to request accommodation.

**Goal of the Function**
Support the Business Development team through structured reporting, business casing and modelling, project coordination across acquisitions, divestments, partnerships and contract renewals - enabling effective decision-making and execution.
**Tasks**
**1.** **Main** **Tasks**
+ **Business** **Modelling**
+ Prepare business cases to assess the viability of new development opportunities (e.g. new modalities, new business lines, new therapies, etc.)
+ Support scenario analysis and valuation exercises in the context of acquisitions, divestments, and strategic partnerships under the guidance of the project manager
+ Assist in the preparation of materials for investment decisions, including support and input for Investment Committees documentation, ensuring consistency and accuracy of content together with the project manager
+ **Reporting &** **Digitalization** **of BD** **Processes**
+ Oversee the internal reporting system for all CDI Business Development projects (acquisitions, divestments, strategic partnerships)
+ Track performance of ongoing projects using defined KPIs and provide structured analysis to support project steering and decision-making
+ Develop tailored reports, dashboards, and presentations for senior management and governance committees upon request of the head of CDI Business Development or head of CDI New Business Models & BD Portfolio Management
+ **Documentation** **, Governance & Compliance Monitoring**
+ Oversee the documentation process for all CDI BD transactions and projects, ensuring consistency, completeness, and auditability
+ Monitor adherence to internal procedures and external regulatory requirements across BD activities
+ Work strictly in compliance with FME policies and CDI M&A SOPs
+ **Support Renegotiation of Existing Contracts, Renewal or Revision**
+ Support the preparation and analytical review of expiring management contracts
+ Gather relevant data and contribute to the definition of renewal strategies
**2.** **Secondary** **Tasks**
+ On request, initiation, coordination and support of further Business Development projects and initiatives
**Organization**
**Internal** **Interfaces**
+ Corporate departments: CDI Finance, Treasury, International Accounting, Global Tax, CDI Legal, Global Compliance (M&A and JV team), HR CDI, Regional GMs, CDI Communication, M&A DTI BP
+ Local/regional functions: Country Managing Directors, Regional BP Finance, Regional BP Legal, Regional BP HR
**External** **Interfaces**
+ Potential buyers or acquirers for divestments/acquisitions
+ Potential partners for commercial or legal JVs
+ Externalconsultants
**Key Performance** **Indicators** **(** **KPIs** **)**
+ Meeting project objectives and milestones considering deadlines, approved scope, and requested quality
+ Successful detection and management of project risks and issues
+ Ensuring transparency on task completion status
+ Satisfaction and positive feedback from project team and line manager
**Qualifications, Experience,** **Know-How** **and Skills**
**1)** **Required** **Training and** **Education**
+ University degree in Business Administration / Economic Sciences
**2)** **Required** **Professional Experience**
+ Minimum 2 years in the dialysis market
+ Minimum 3 years supporting Business Development projects
**3)** **Important** **Personal** **Qualities**
+ Very good relationalabilities
+ Sound decision-making based on knowledge and judgment
+ Ability to manage multiple issues/projects simultaneously
+ Capacity to perform in a demanding, high-performance, team-oriented culture
+ Strong collaboration, influence, project management, organizational and change management skills
+ Proven leadership in matrix organizations across all management levels
**4)** **Specialized** **Knowledge**
**a) Technical Knowledge**
+ Experience in financial/operational data analysis, communication and presentation
+ Project management experience
**b)** **Languages**
+ Fluent English (presentation, writing, reading); other languages are a plus
**c) IT Skills**
+ Proficiency in MS Office, Excel, SAP
+ Good command of BI tools and internal software
**d) Product Knowledge**
+ Deep knowledge of dialysis products and services
**5) Special Personal** **Requirements**
+ High standards in international company settings
+ Willingness to travel across CDI region

**Who We Are**
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
Imagine you're a superhero, with the power to transform businesses from ordinary to extraordinary. As a Business Analyst at Kyndryl, you'll be just that - a trusted advisor helping customers achieve their goals and surpass even their own expectations.
As a Business Analyst, you will play a crucial role in helping our customers reach their full potential by developing process-driven solutions that drive measurable results. You will work closely with our customers to gain a deep understanding of their unique business needs, challenges, and opportunities. Armed with this knowledge, you will leverage your expertise in aligning processes to technology to design, develop, and deploy custom solutions that exceed their goals.
You will be responsible for analyzing our customers' current business processes, identifying bottlenecks, inefficiencies, and areas for incremental improvement. With your strong analytical skills, you will recommend process changes, new technologies, or appropriate organizational changes that drive efficiency, reduce costs, and improve overall business performance.
In this role, you will also develop a large-scale strategic vision and ensure that all new business processes align with it. You will manage sales processes beyond day-to-day procurement to maintain strong customer relations and ensure that all stakeholders are on board with the recommended solutions.
At Kyndryl, we value collaboration and teamwork. As a Business Process Consultant, you will work closely with all stakeholders, including customers, project managers, and technical teams, to ensure that our solutions meet the highest standards of quality, efficiency, and effectiveness.
Our consultants are restless for innovation. They are at the edge of technology, changing the way our customers implement business solutions - so, if you're a problem-solver, an innovative thinker, and a self-starter with a passion high impact assignments which align technology to business outcomes, then we want to hear from you! Apply today to join our dynamic team that has a host of exciting projects and customers waiting for you to work with them to solve complex transformation puzzles through technology.
Your Future at Kyndryl
As a Business Analyst at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts - presenting unlimited opportunities with unmatched support through our investment in your learning, training, and career growth.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
**Required Skills and Experience**
+ 5 years of experience in application development and deployment
+ Extensive application architecture, middleware and data experience
+ Hands-on experience in Robotics Process Automation (RPA) tools such as UiPath, Blue Prism, Automation Anywhere, etc.
+ Variety of technologies including BI, database principles, programming fundamentals, SQL, hardware/software, operating systems and networking
+ Strong technical acumen & deep working knowledge of Agile Methods, Service Architecture, and enterprise Cloud Integration
+ Ability to influence, collaborate and build relationships with key stakeholders, vendors, and cross-functional teams
**Preferred Skills and Experience**
+ SaaS application implementation experience: (Oracle E-Business Suite, NetSuite, Infor, Unit 4, PeopleSoft, Oracle Cloud ERP, SAP, Lawson, etc.)
+ Application modernization tools, e.g. CAST
+ Experience in using and implementing DevSecOps processes
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Introduction**
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.
You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.
Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
**Your role and responsibilities**
- Gather business requiremen and understand and map the full life cycle of business processes to ensure compliance with internal and external policies.
- Works on complex problems where analysis of situations or data requires an evaluation of multiple dependent and co-dependent factors.
- Analyze metric reports to identify & interpret trends, variances and business performance. Communicates findings in a clear and concise format.
- Work to optimize system performance and participates in process design or improvement initiatives.
- Participate in identifying, creating, and monitoring current process metrics, process mapping, and if/then analysis on proposed process changes.
- Assist with and/or creates project documentation, including functional, technical and conceptual design specifications, requirements/due diligence, use-cases, testing scenarios, process flow charts etc.
- Update documentation for internal system application and integration projects, including user and internal documentation.
- Utilize various software tools and applications for data extraction and analysis for project support.
**Required technical and professional expertise**
- BS / MS degree in Computer Science / Computer Engineering / Information Technology or other related subjects
- At least 2 years of work experience as Business Analyst
- Must have experience in Banking business / Financial Services
- Exceptional analytical and conceptual thinking skills
- Able to influence stakeholders and work closely with them to determine acceptable solutions
- Excellent documentation skills
**Preferred technical and professional experience**
- Fundamental analytical and conceptual thinking skills
- Experience creating detailed reports and giving presentations.
- Competency in Microsoft applications including Word, Excel, and Outlook
- A track record of following through on commitments
- Excellent planning, organizational, and time management skills
- Good command of English communication
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**MoneyGuruThailand: MoneyGuru.co.th is a top-in-class financial online comparison platform for Banking and Insurance products in Thailand. The company is part of Hyphen Group, Asia's leading financial management platform.**

Established in 2014 and headquartered in Hong Kong, Hyphen Group is active in a total of seven markets - Hong Kong, Singapore, Taiwan, Indonesia, the Philippines, Malaysia and Thailand. The Group has established relationships with over 200 leading financial institutions and employs more than 400 individuals across its markets. Hyphen Group is backed by many leading investors with $120M USD in funding, in no particular order, of IFC World Bank, Goldman Sachs, Alibaba, Experian and many more.

Join one of the fastest growing, young enterprises in Asia as we revolutionize the financial industry through technology.

**The Position**:_
- **

MoneyGuruThailand: Ever wondered how it's like in the world of 'Start-ups'? Had the itch to bring a company to the 'next level'? What about associating yourself with an established 'Fintech' group, which is backed by world-renowned Investors?

As a Business Analyst, we are looking for a motivated and data passionate individual who will come up with insights on current campaigns, analyze data, and make strategic recommendations to improve on overall effectiveness and efficiency. You will work closely with key stakeholders across Commercial, Marketing, and Product to track daily business performance and clearly communicate recommendations with the end-Goal of maximizing results and optimizing investments.

You will report directly to the Commercial Lead.

**Your Tasks**:

- Deliver data support by accessing and working with large data across multiple sources
- Generate comprehensive reports and insights on business performance
- Produce dashboards for weekly campaigns to clearly track the performance and allow for optimization
- Constantly improve on data management either with new processes or tools
- Approach data from a holistic angle, delivering it in an unbiased way
- Summarize and explain data in a way which is understandable to everyone else
- Assist customers by providing assistance through comparison services for optimized product choices

**Skills and Requirements**:

- Min. 5 years of Data-related roles
- Degree-holder - Preferably in Business, Finance, Statistics, Computer Science, Engineering or related disciplines
- Able to converse in English & Thai
- Experience in dealing with Digital-related data points
- Excellent communication/interpersonal skills and the ability to interact internally

**What can you expect from us?**
- **Join a fantastic Team**: Work with equal-minded colleagues with backgrounds from leading Global companies across major industries
- **Learn**: Share learnings and experiences amongst a Team which has a proven track-record of building successful Digital companies across the region
- **Have fun**: Constantly challenging one another, while remembering to enjoy the journey
- **Grow**: Opportunities for further career advancements, beyond just the local market
- **Create memories**: Satisfying job experience with everlasting takeaways both from within and beyond the office space

**#LI-AM**

**What can you expect from us?**

**Impact**: We are actively empowering and connecting people to a better financial future. Join us if you want to help us achieve our mission.

**Work**:We have a team of over 400 talented individuals in 6 markets who are hyper passionate about building innovative financial solutions and making an impact on people's lives.

**Culture**: We take our work seriously but don't hesitate to keep things light. We can only create magic when we have a little bit of fun.

**Thrive**: We launched in 2014 and fast-forward 7 years we now help over 10 million monthly users make the best financial decisions. Accelerate your career and become a pioneer in your field with a leading fintech company that seeks to push the boundaries of your imagination and is committed to growing your career.

**Reputation**: We are backed by world-class organizations and companies and have raised over US$110 million from investors including Experian, Pacific Century Group, IFC - a member of the World Bank Group

**_EEO Statement_**:

Formulate solutions that meet the client's requirements and scope.
Create and maintain requirements documentation for digital projects and programs.
Create and maintain requirements documentation for digital projects and programs.
Partner with creative teams on new business assignments to confidently present and prototype new ideas.
Keep an active finger on the "pulse" of the market, communicating external client and evolving market needs to internal stakeholders.
Build and maintain a strong knowledge of digital solutions and technologies and educate and inform clients of new offerings or opportunities.
Familiar with agile. Can write explicit user stories with acceptance criteria.
Work with QA teams during SIT and UAT to do testing, resolve issues, help triage and prioritize defects.
Can run a workshop with mid level clients.
Can document process flows (L0 to L5) using a process flow tool or MS Visio or Powerpoint.
Required Technical and Professional Expertise Displays proven knowledge and expertise in the digital space.
High attention to detail and always ready to push the limits.
3+ years of relevant industry experience including previous experience in a technical role and familiarity with programming, front-end coding, UX and software development at an enterprise level.
Preferred Technical and Professional Expertise Bachelor's Degree in Computer Science, Computer Engineering or related field.
Has financial services knowledge and acumen ideally one of retail banking, insurance, wealth management or credit.
About Business Unit IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change - to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.
It's time to define your career.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

**Job skills required**: Management, Software Development, Visio

**Responsibilities**
- Translate business requirements into technical requirements and create user stories
- Document business cases
- Liaison between business and clients
- Facilitate meetings, educational workshops for team members; Perform release handovers
- Provide reports; Document instructions and specifications
- Incorporate user suggestions into projects/stories
- Acquire product/service/project knowledge; Research solutions to increase efficiency

**Qualifications**
- Minimum of 1 year relevant experience preferably within an advisory firm or working under business transformation division in insurance, banking, or investment management sectors.
- Practical experience in business requirement gathering.
- Required experience in documenting business requirements, functional design, business scenarios etc
- Business process consulting techniques (Six Sigma, Lean, etc.) a strong plus
- Good communication, collaboration skills and teamwork.
- Proficiency in spoken and written Thai and good English
- Ability to thrive in an international environment
- Excellent analytical, problem solving and project management skills

**Responsibilities**
- Translate business requirements into technical requirements and create user stories
- Document business cases
- Liaison between business and clients
- Facilitate meetings, educational workshops for team members; Perform release handovers
- Provide reports; Document instructions and specifications
- Incorporate user suggestions into projects/stories
- Acquire product/service/project knowledge; Research solutions to increase efficiency

**Qualifications**
- Minimum of 1 year relevant experience preferably within an advisory firm or working under business transformation division in insurance, banking, or investment management sectors.
- Practical experience in business requirement gathering.
- Required experience in documenting business requirements, functional design, business scenarios etc
- Business process consulting techniques (Six Sigma, Lean, etc.) a strong plus
- Good communication, collaboration skills and teamwork.
- Proficiency in spoken and written Thai and good English
- Ability to thrive in an international environment
- Excellent analytical, problem solving and project management skills