What Project Delivery Jobs are in Thailand?
Showing 168 Project Delivery jobs in Thailand
Job Description
**We help the world run better**
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
**ABOUT THE TEAM**
SAP Customer engagement & Adoption connects strategy into execution, ensuring consistent, high-quality engagement while increasing speed, focus, and impact for our customers
Client Delivery Managers accelerates and simplifies customers' business transformation by engaging with customers who run their SAP ERP Value stack with a world class level of availability, security & resilience on their preferred cloud infrastructure including Hyperscalers, their own data center, and the SAP data center allowing them to turn into cost-effective intelligent enterprises managed by Enterprise Cloud Services, Global Cloud Operations.
The SAP Enterprise Cloud Services, Global Cloud Operations portfolio - comprising private managed cloud deployment options for RISE with SAP empowers customers to run a modern, intelligent ERP system in the cloud. We offer customers a scalable and adaptable operating model, resilient best in class technology, and assured IT governance to ensure production availability across the application and infrastructure landscape.
We manage customer engagements across Southeast Asia.
**ROLE DESCRIPTION**
The Client Delivery Manager (CDM) serves as primary point of contact for SAP Private Cloud Customers, mainly focusing on S/4HANA private cloud edition, S/4HANA Cloud Private tailored option and HANA Enterprise Cloud advanced Edition. The CDM drives end-to-end customer engagement from signature onwards, particularly customer onboarding, continuous service delivery, release and maintenance project initiation, architecture and governance coaching, relationship management, and renewal initiation. The CDM is expected to maintain customer satisfaction through issue mitigation and escalation management, to build strong relationships with key customer stakeholders, and help customers maximize the value of their partnership with SAP.
**RESPONSIBILITIES**
1. **Client Leadership** : Cultivate and implement robust strategic engagement frameworks for major APAC customers, ensuring direct oversight and a concentrated focus on core service delivery. Nurture and sustain high-level collaborative relationships with client executive teams and internal SAP stakeholders at both regional and global levels to drive exceptional customer satisfaction.
2. **End-to-end ownership for delivery of service** : Assume & demonstrate full accountability as the principal orchestrator of the entire service delivery lifecycle. Foster a performance-driven and collaborative environment through active delivery engagement and effective internal stakeholder management-from contract execution through to ongoing support and proactive de-escalation of high-value accounts.
3. **Profitability Management** : Proactive account cost management. Understanding customer business needs to find innovative solutions adapted to client's level of maturity, Safeguarding Private cloud Revenue, contract renewals & collaborates with sales teams to drive revenue growth through effective cross-selling and up-selling initiatives
4. **Contract Adherence** : Understand the customer's business, Private Cloud Technical and contractual aspects of services being delivered. Understands the importance of SAP services to their customer's business & ensure all service engagements strictly comply with contractual obligations and governance frameworks.
5. **Compliance & Risk Management** : Proactively manage operational security risks by ensuring that maintenance activities are executed promptly and compliance reports are transparently communicated. Mitigate potential risks through timely escalation resolutions and systematic root cause analyses, thereby maintaining robust risk governance.
6. **Continuous Improvement and Communication** : Create a culture of pro-active problem management, continually improve the effectiveness and efficiency of services delivered to customer showcasing the value delivered. Maintain clear, structured communication with stakeholders through regular governance meetings and escalation protocols thereby ensuring transparent collaboration across internal SAP teams for effective service delivery.
**EDUCATION AND SKILLS**
**Required skills**
+ Education minimum bachelor's degree preferably in engineering, information technologies or MBA
+ Good understanding of SAP Basis, system migration and/or functional SAP application knowledge.
+ Understanding of SAP's cloud business, cloud and hybrid infrastructure, cloud operation processes.
+ Excellent understanding in managing delivery of cloud application services for large accounts.
+ Excellent presentation and communication skills, ability to switch communication styles for technical and non-technical audiences with confidence, including management level at customers
+ High competency in multi-tasking and ability to manage multiple engagements in parallel
+ Pro-active, problem-solving, "can-do" attitude and "customer first" mindset.
+ Strong engagement management, relationship building and de-escalation skills
+ Exceptional leadership, organisational and interpersonal skills; ability to work well with people from different disciplines with varying degrees of technical experience; competence in clear concise and tactful communication with senior executive management, clients, peers and team members.
**Nice-to-have skills**
+ Certification in standards and methodologies for SAP IT operations (e.g. SAP ITIL V4 Foundation or Expert Level, etc.)
+ Fundamental knowledge or formal training in managing IT-enabled services within digital and highly automated environments, such as High-Velocity IT (HVIT).
**WORK EXPERIENCE**
+ Over 10 years of extensive experience in managing and delivering SAP consulting projects, consistently operating in customer-facing roles.
+ 5 years of expertise in project management, overseeing service delivery for large-scale, high-risk, and strategic projects/programs within SAP Enterprise Cloud /On-Premises solutions for enterprise clients and IT consulting firms
**LANGUAGE:**
+ Thai English language: Fluent, Business Level
**LOCATION**
This is a hybrid role which requires working from SAP Thailand office 3 days a week or on-site with customers or partners.
**\#LI-LM2**
**Bring out your best**
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
**We win with inclusion**
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program ( , according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
Successful candidates might be required to undergo a background verification with an external vendor.
**AI Usage in the Recruitment Process**
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process ( .
Please note that any violation of these guidelines may result in disqualification from the hiring process.
Requisition ID: | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
**ABOUT THE TEAM**
SAP Customer engagement & Adoption connects strategy into execution, ensuring consistent, high-quality engagement while increasing speed, focus, and impact for our customers
Client Delivery Managers accelerates and simplifies customers' business transformation by engaging with customers who run their SAP ERP Value stack with a world class level of availability, security & resilience on their preferred cloud infrastructure including Hyperscalers, their own data center, and the SAP data center allowing them to turn into cost-effective intelligent enterprises managed by Enterprise Cloud Services, Global Cloud Operations.
The SAP Enterprise Cloud Services, Global Cloud Operations portfolio - comprising private managed cloud deployment options for RISE with SAP empowers customers to run a modern, intelligent ERP system in the cloud. We offer customers a scalable and adaptable operating model, resilient best in class technology, and assured IT governance to ensure production availability across the application and infrastructure landscape.
We manage customer engagements across Southeast Asia.
**ROLE DESCRIPTION**
The Client Delivery Manager (CDM) serves as primary point of contact for SAP Private Cloud Customers, mainly focusing on S/4HANA private cloud edition, S/4HANA Cloud Private tailored option and HANA Enterprise Cloud advanced Edition. The CDM drives end-to-end customer engagement from signature onwards, particularly customer onboarding, continuous service delivery, release and maintenance project initiation, architecture and governance coaching, relationship management, and renewal initiation. The CDM is expected to maintain customer satisfaction through issue mitigation and escalation management, to build strong relationships with key customer stakeholders, and help customers maximize the value of their partnership with SAP.
**RESPONSIBILITIES**
1. **Client Leadership** : Cultivate and implement robust strategic engagement frameworks for major APAC customers, ensuring direct oversight and a concentrated focus on core service delivery. Nurture and sustain high-level collaborative relationships with client executive teams and internal SAP stakeholders at both regional and global levels to drive exceptional customer satisfaction.
2. **End-to-end ownership for delivery of service** : Assume & demonstrate full accountability as the principal orchestrator of the entire service delivery lifecycle. Foster a performance-driven and collaborative environment through active delivery engagement and effective internal stakeholder management-from contract execution through to ongoing support and proactive de-escalation of high-value accounts.
3. **Profitability Management** : Proactive account cost management. Understanding customer business needs to find innovative solutions adapted to client's level of maturity, Safeguarding Private cloud Revenue, contract renewals & collaborates with sales teams to drive revenue growth through effective cross-selling and up-selling initiatives
4. **Contract Adherence** : Understand the customer's business, Private Cloud Technical and contractual aspects of services being delivered. Understands the importance of SAP services to their customer's business & ensure all service engagements strictly comply with contractual obligations and governance frameworks.
5. **Compliance & Risk Management** : Proactively manage operational security risks by ensuring that maintenance activities are executed promptly and compliance reports are transparently communicated. Mitigate potential risks through timely escalation resolutions and systematic root cause analyses, thereby maintaining robust risk governance.
6. **Continuous Improvement and Communication** : Create a culture of pro-active problem management, continually improve the effectiveness and efficiency of services delivered to customer showcasing the value delivered. Maintain clear, structured communication with stakeholders through regular governance meetings and escalation protocols thereby ensuring transparent collaboration across internal SAP teams for effective service delivery.
**EDUCATION AND SKILLS**
**Required skills**
+ Education minimum bachelor's degree preferably in engineering, information technologies or MBA
+ Good understanding of SAP Basis, system migration and/or functional SAP application knowledge.
+ Understanding of SAP's cloud business, cloud and hybrid infrastructure, cloud operation processes.
+ Excellent understanding in managing delivery of cloud application services for large accounts.
+ Excellent presentation and communication skills, ability to switch communication styles for technical and non-technical audiences with confidence, including management level at customers
+ High competency in multi-tasking and ability to manage multiple engagements in parallel
+ Pro-active, problem-solving, "can-do" attitude and "customer first" mindset.
+ Strong engagement management, relationship building and de-escalation skills
+ Exceptional leadership, organisational and interpersonal skills; ability to work well with people from different disciplines with varying degrees of technical experience; competence in clear concise and tactful communication with senior executive management, clients, peers and team members.
**Nice-to-have skills**
+ Certification in standards and methodologies for SAP IT operations (e.g. SAP ITIL V4 Foundation or Expert Level, etc.)
+ Fundamental knowledge or formal training in managing IT-enabled services within digital and highly automated environments, such as High-Velocity IT (HVIT).
**WORK EXPERIENCE**
+ Over 10 years of extensive experience in managing and delivering SAP consulting projects, consistently operating in customer-facing roles.
+ 5 years of expertise in project management, overseeing service delivery for large-scale, high-risk, and strategic projects/programs within SAP Enterprise Cloud /On-Premises solutions for enterprise clients and IT consulting firms
**LANGUAGE:**
+ Thai English language: Fluent, Business Level
**LOCATION**
This is a hybrid role which requires working from SAP Thailand office 3 days a week or on-site with customers or partners.
**\#LI-LM2**
**Bring out your best**
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
**We win with inclusion**
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program ( , according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
Successful candidates might be required to undergo a background verification with an external vendor.
**AI Usage in the Recruitment Process**
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process ( .
Please note that any violation of these guidelines may result in disqualification from the hiring process.
Requisition ID: | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid
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0
Job Description
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Transportation
\#transportation
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Transportation
\#transportation
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J
Is this job a match or a miss?
Apply Now
1
Job Description
**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Service Delivery Administrator has basic work experience and is required to learn the skills to work closely with the Service Delivery team and thereby assist with ensuring adherence to processes within the client environment and the maintenance of a high degree of client satisfaction across all assignments.
This role contributes to the coordination of general administrative tasks, as well as interfacing with external stakeholders and / or clients.
The Service Delivery Administrator demonstrates an understanding of the Service Delivery environment and stakeholder interests.
This role works under the supervision of more experienced resources within the team.
**Key responsibilities:**
+ Ensures the administration of client complaints being managed by the service delivery team.
+ Supports the management all updates for contracted accounts within the team's portfolio and facilitate and ensure the timely implementation of standard changes within client accounts.
+ Ensures the achievement of all deliverables using best practices against agreed service level agreements and key performance indicators.
+ Supports the service delivery team by obtaining the right information to satisfy client requirements.
+ Coordinates meetings with clients, vendors, and other internal/external stakeholders.
+ Collates management information needed to update and produce client service reports and internal reports.
+ Assists with the completion of incident reports, meeting notes and other client communication as required and approved by the relevant stakeholder(s).
+ Maintains the accuracy of operations and/or procedure manuals and schedules and facilitates annual reviews of all manuals for the team.
+ Publishes updates of operations and/or procedure manuals to stakeholders using release management communication channels.
+ Assists with day-to-day filing, portal management and maintenance of client records, working with the Legal team to ensure that client contracts are maintained in document management systems.
+ Engages with service delivery groups to ensure the seamless delivery of procedures.
+ Adheres to governance procedures for all non-standard procedure establishment requests and co-ordinate the process or work instructions within release management procedures.
+ Identifies and implements process improvements to ensure optimal delivery engagement and advise the relevant stakeholders accordingly.
+ Performs any other related task as required.
**To thrive in this role, you need to have:**
+ Ability to adapt to different requirements/scenarios.
+ Displays a high level of attention to detail and has a proactive approach to work.
+ Reliable with the ability to produce a high quality of work.
+ Good written and verbal communication skills.
+ Displays ability to build effective working relationships with a variety of stakeholders.
+ Ability to work well within a team environment.
+ Strong orientation towards ensuring client satisfaction and service delivery.
+ Some organizational and time management skills.
+ Basic proficiency in Microsoft Office Suite.
**Academic qualifications and certifications:**
+ Relevant high school diploma in addition to vocational training.
+ Working towards completion of an ITIL certification preferred.
**Required experience:**
+ Some demonstrated experienced gained within a similar role.
+ Some demonstrated experience in a customer service or administrative role.
**Workplace type** **:**
**About NTT DATA**
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
**Third parties fraudulently posing as NTT DATA recruiters**
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters-whether in writing or by phone-in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an **@nttdata.com** email address. If you suspect any fraudulent activity, please contact us ( ) .
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Service Delivery Administrator has basic work experience and is required to learn the skills to work closely with the Service Delivery team and thereby assist with ensuring adherence to processes within the client environment and the maintenance of a high degree of client satisfaction across all assignments.
This role contributes to the coordination of general administrative tasks, as well as interfacing with external stakeholders and / or clients.
The Service Delivery Administrator demonstrates an understanding of the Service Delivery environment and stakeholder interests.
This role works under the supervision of more experienced resources within the team.
**Key responsibilities:**
+ Ensures the administration of client complaints being managed by the service delivery team.
+ Supports the management all updates for contracted accounts within the team's portfolio and facilitate and ensure the timely implementation of standard changes within client accounts.
+ Ensures the achievement of all deliverables using best practices against agreed service level agreements and key performance indicators.
+ Supports the service delivery team by obtaining the right information to satisfy client requirements.
+ Coordinates meetings with clients, vendors, and other internal/external stakeholders.
+ Collates management information needed to update and produce client service reports and internal reports.
+ Assists with the completion of incident reports, meeting notes and other client communication as required and approved by the relevant stakeholder(s).
+ Maintains the accuracy of operations and/or procedure manuals and schedules and facilitates annual reviews of all manuals for the team.
+ Publishes updates of operations and/or procedure manuals to stakeholders using release management communication channels.
+ Assists with day-to-day filing, portal management and maintenance of client records, working with the Legal team to ensure that client contracts are maintained in document management systems.
+ Engages with service delivery groups to ensure the seamless delivery of procedures.
+ Adheres to governance procedures for all non-standard procedure establishment requests and co-ordinate the process or work instructions within release management procedures.
+ Identifies and implements process improvements to ensure optimal delivery engagement and advise the relevant stakeholders accordingly.
+ Performs any other related task as required.
**To thrive in this role, you need to have:**
+ Ability to adapt to different requirements/scenarios.
+ Displays a high level of attention to detail and has a proactive approach to work.
+ Reliable with the ability to produce a high quality of work.
+ Good written and verbal communication skills.
+ Displays ability to build effective working relationships with a variety of stakeholders.
+ Ability to work well within a team environment.
+ Strong orientation towards ensuring client satisfaction and service delivery.
+ Some organizational and time management skills.
+ Basic proficiency in Microsoft Office Suite.
**Academic qualifications and certifications:**
+ Relevant high school diploma in addition to vocational training.
+ Working towards completion of an ITIL certification preferred.
**Required experience:**
+ Some demonstrated experienced gained within a similar role.
+ Some demonstrated experience in a customer service or administrative role.
**Workplace type** **:**
**About NTT DATA**
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
**Third parties fraudulently posing as NTT DATA recruiters**
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters-whether in writing or by phone-in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an **@nttdata.com** email address. If you suspect any fraudulent activity, please contact us ( ) .
Is this job a match or a miss?
Apply Now
2
Job Description
Job Location
BANGKOK PLANT
Job Description
Overview of the job
As a key contributor to our Operations team, you will manage the technical details of our product formulas to ensure smooth and efficient manufacturing. You will become the expert for key technologies, driving quality from the lab to the production line. This role is vital for product improvements, new initiatives, and maintaining our high standards.
Your team
This role reports to the Materials Process Development Manager. You will be part of a dynamic and collaborative team, working alongside experienced engineers and supply chain professionals. The team is focused on continuous improvement and innovation in materials and supply management to keep up with fluctuating consumer demands.
How success looks like
+ Safety & Quality: Maintain a perfect safety record with zero quality incidents related to your work.
+ Project Delivery: Achieve 100% readiness for all planned changes to formulas, raw materials, or suppliers, ensuring projects are delivered on time.
+ Operational Excellence: Ensure your work causes no unexpected negative impacts on production, effectively troubleshoot issues, and meet all success criteria for the systems and processes you own.
+ Employee Growth: Complete all required functional skill training within your first year to become a fully effective member of the team
Responsibilities of the role
+ Support the technical qualification for new initiatives, raw material changes, and cost-saving projects.
+ Translate technical formula cards and making instructions into user-friendly recipes for our production systems.
+ Assist in troubleshooting and solving technical problems that arise during production or from new projects.
+ Develop clear technical plans and write detailed reports on your findings and progress.
+ Use data to propose solutions to technical challenges and help the team make informed decisions.
+ Represent the MPD team in cross-functional meetings to share updates and collaborate on projects.
+ Help train and provide guidance to new technicians in the group
Criteria
+ Bachelor's degree in a relevant Cosmetics Sciences, Materials Science, Engineering, or a related field.
+ Strong problem-solving skills and meticulous attention to detail.
+ Demonstrated ability to work effectively in a cross-functional team environment.
+ Ability to manage multiple tasks and priorities in a fast-paced, dynamic environment.
+ Good written and verbal communication skills in English
About us
We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.
Visit to know more.
We are an equal opportunity employer and value diversity at our company. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, HIV/AIDS status, or any other legally protected factor.
Job Qualifications
+ Bachelor's degree in a relevant Cosmetics Sciences, Materials Science, Engineering, or a related field.
+ Strong problem-solving skills and meticulous attention to detail.
+ Demonstrated ability to work effectively in a cross-functional team environment.
+ Ability to manage multiple tasks and priorities in a fast-paced, dynamic environment.
+ Good written and verbal communication skills in English
Job Schedule
Full time
Job Number
R
Job Segmentation
Plant Technicians
BANGKOK PLANT
Job Description
Overview of the job
As a key contributor to our Operations team, you will manage the technical details of our product formulas to ensure smooth and efficient manufacturing. You will become the expert for key technologies, driving quality from the lab to the production line. This role is vital for product improvements, new initiatives, and maintaining our high standards.
Your team
This role reports to the Materials Process Development Manager. You will be part of a dynamic and collaborative team, working alongside experienced engineers and supply chain professionals. The team is focused on continuous improvement and innovation in materials and supply management to keep up with fluctuating consumer demands.
How success looks like
+ Safety & Quality: Maintain a perfect safety record with zero quality incidents related to your work.
+ Project Delivery: Achieve 100% readiness for all planned changes to formulas, raw materials, or suppliers, ensuring projects are delivered on time.
+ Operational Excellence: Ensure your work causes no unexpected negative impacts on production, effectively troubleshoot issues, and meet all success criteria for the systems and processes you own.
+ Employee Growth: Complete all required functional skill training within your first year to become a fully effective member of the team
Responsibilities of the role
+ Support the technical qualification for new initiatives, raw material changes, and cost-saving projects.
+ Translate technical formula cards and making instructions into user-friendly recipes for our production systems.
+ Assist in troubleshooting and solving technical problems that arise during production or from new projects.
+ Develop clear technical plans and write detailed reports on your findings and progress.
+ Use data to propose solutions to technical challenges and help the team make informed decisions.
+ Represent the MPD team in cross-functional meetings to share updates and collaborate on projects.
+ Help train and provide guidance to new technicians in the group
Criteria
+ Bachelor's degree in a relevant Cosmetics Sciences, Materials Science, Engineering, or a related field.
+ Strong problem-solving skills and meticulous attention to detail.
+ Demonstrated ability to work effectively in a cross-functional team environment.
+ Ability to manage multiple tasks and priorities in a fast-paced, dynamic environment.
+ Good written and verbal communication skills in English
About us
We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.
Visit to know more.
We are an equal opportunity employer and value diversity at our company. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, HIV/AIDS status, or any other legally protected factor.
Job Qualifications
+ Bachelor's degree in a relevant Cosmetics Sciences, Materials Science, Engineering, or a related field.
+ Strong problem-solving skills and meticulous attention to detail.
+ Demonstrated ability to work effectively in a cross-functional team environment.
+ Ability to manage multiple tasks and priorities in a fast-paced, dynamic environment.
+ Good written and verbal communication skills in English
Job Schedule
Full time
Job Number
R
Job Segmentation
Plant Technicians
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3
Sr, Delivery Consultant - Data & Analytics, Professional Services
Bangkok
Amazon
Posted 9 days ago
Job Viewed
Job Description
Description
The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle.
Possessing a deep understanding of AWS products and services, as a Sr Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You'll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project.
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.
Key job responsibilities
As an experienced technology professional, you will be responsible for:
- Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs
- Providing technical guidance and troubleshooting support throughout project delivery
- Collaborating with stakeholders to gather requirements and propose effective solutions and strategies
- Acting as a trusted advisor to customers on industry trends and emerging technologies
- Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts
About the team
Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture - Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth - We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Basic Qualifications
- 7+ years of technical specialist, design and architecture experience
- 7+ years of external or internal customer facing, complex and large scale project management experience
- 5+ years of database (eg. SQL, NoSQL, Hadoop, Spark, Kafka, Kinesis) experience
- 3+ years of cloud based solution (AWS or equivalent), system, network and operating system experience
Preferred Qualifications
- AWS experience preferred, with proficiency in a wide range of AWS services (e.g., EC2, S3, RDS, Lambda, IAM, VPC, CloudFormation).
- AWS Professional level certifications (e.g., Solutions Architect Professional, AWS Certified Generative AI Developer - Professional, AWS Certified Data Engineer) preferred.
- Experience with automation and scripting (e.g., Terraform, Python)
- Knowledge of security and compliance standards (e.g., HIPAA, GDPR)
- Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences.
- Knowledge of Data technology stack of AWS and integration with Machine Learning and Generative AI
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle.
Possessing a deep understanding of AWS products and services, as a Sr Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You'll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project.
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.
Key job responsibilities
As an experienced technology professional, you will be responsible for:
- Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs
- Providing technical guidance and troubleshooting support throughout project delivery
- Collaborating with stakeholders to gather requirements and propose effective solutions and strategies
- Acting as a trusted advisor to customers on industry trends and emerging technologies
- Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts
About the team
Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture - Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth - We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Basic Qualifications
- 7+ years of technical specialist, design and architecture experience
- 7+ years of external or internal customer facing, complex and large scale project management experience
- 5+ years of database (eg. SQL, NoSQL, Hadoop, Spark, Kafka, Kinesis) experience
- 3+ years of cloud based solution (AWS or equivalent), system, network and operating system experience
Preferred Qualifications
- AWS experience preferred, with proficiency in a wide range of AWS services (e.g., EC2, S3, RDS, Lambda, IAM, VPC, CloudFormation).
- AWS Professional level certifications (e.g., Solutions Architect Professional, AWS Certified Generative AI Developer - Professional, AWS Certified Data Engineer) preferred.
- Experience with automation and scripting (e.g., Terraform, Python)
- Knowledge of security and compliance standards (e.g., HIPAA, GDPR)
- Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences.
- Knowledge of Data technology stack of AWS and integration with Machine Learning and Generative AI
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Is this job a match or a miss?
Apply Now
4
Senior Delivery Consultant - AI/ML, ASEAN Professional Services
Bangkok
Amazon
Posted 9 days ago
Job Viewed
Job Description
Description
The Amazon Web Services Professional Services (AWS ProServe) ASEAN organization is looking for a senior experienced and motivated business-oriented AI/ML practitioner who possess a unique balance of business knowledge and Technology depth in Machine Learning with deliver implementation experience in the cloud.
AWS ProServe engage in a wide variety of projects for customers and partners, providing collective AWS customer experience, best practices, and technical skills for the Customer. Our team collaborates across the entire AWS organization to bring access to product, service, and training teams, to deliver the right solutions and drive feature innovations for our customers across all industries.
This role will focus on advising customers looking to enhance their business or operational outcomes through the use of ML on AWS. In this role you will advise on architecture best practices, lead projects, manage customers stakeholders and conduct customer workshops and implement complex AI/ML workloads with our customers and partners.
Key job responsibilities
- Advise customer's technologists and business leads; help them to explore the art of the possible with machine learning, and to develop scalable ML solutions on AWS to deliver business value in the most effective way
- Discuss complex industry-specific business concepts with customer technologists and business leads especially in FSI, Telco and Retail
- Drive large, complex customer engagements across pre-sales and delivery from ideation, through architecture design and scoping, all the way to closure and into deliver
- Conduct workshop sessions to identify opportunities with our customers to scope how they could deliver business value through the use of machine learning
- Provide technical leadership and excellence on customer engagements to ensure alignment on scope, deliverables, timeline and customer expected outcomes
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
- 7+ year of experience with direct customer (internal or external) interaction with responsibilities in ML solutions design, architecture and implementation
- Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience
- 5+ year of experience in the industry as a ML practitioner
- Ability to think strategically about business, solutions and technical challenges.
- A minimum of 3 years working experience in ASEAN region, and ability to travel to customer locations in ASEAN as needed for pre-sales and delivery activities.
Preferred Qualifications
- AWS experience preferred, with proficiency in a wide range of AWS services (e.g., SageMaker, AmazonQ, Amazon Nova, EC2, S3, RDS, Lambda, IAM, VPC, CloudFormation)
- AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred
- Experience with automation and scripting (e.g., Terraform, Python)
- Knowledge of security and compliance standards (e.g., HIPAA, GDPR)
- Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The Amazon Web Services Professional Services (AWS ProServe) ASEAN organization is looking for a senior experienced and motivated business-oriented AI/ML practitioner who possess a unique balance of business knowledge and Technology depth in Machine Learning with deliver implementation experience in the cloud.
AWS ProServe engage in a wide variety of projects for customers and partners, providing collective AWS customer experience, best practices, and technical skills for the Customer. Our team collaborates across the entire AWS organization to bring access to product, service, and training teams, to deliver the right solutions and drive feature innovations for our customers across all industries.
This role will focus on advising customers looking to enhance their business or operational outcomes through the use of ML on AWS. In this role you will advise on architecture best practices, lead projects, manage customers stakeholders and conduct customer workshops and implement complex AI/ML workloads with our customers and partners.
Key job responsibilities
- Advise customer's technologists and business leads; help them to explore the art of the possible with machine learning, and to develop scalable ML solutions on AWS to deliver business value in the most effective way
- Discuss complex industry-specific business concepts with customer technologists and business leads especially in FSI, Telco and Retail
- Drive large, complex customer engagements across pre-sales and delivery from ideation, through architecture design and scoping, all the way to closure and into deliver
- Conduct workshop sessions to identify opportunities with our customers to scope how they could deliver business value through the use of machine learning
- Provide technical leadership and excellence on customer engagements to ensure alignment on scope, deliverables, timeline and customer expected outcomes
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
- 7+ year of experience with direct customer (internal or external) interaction with responsibilities in ML solutions design, architecture and implementation
- Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience
- 5+ year of experience in the industry as a ML practitioner
- Ability to think strategically about business, solutions and technical challenges.
- A minimum of 3 years working experience in ASEAN region, and ability to travel to customer locations in ASEAN as needed for pre-sales and delivery activities.
Preferred Qualifications
- AWS experience preferred, with proficiency in a wide range of AWS services (e.g., SageMaker, AmazonQ, Amazon Nova, EC2, S3, RDS, Lambda, IAM, VPC, CloudFormation)
- AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred
- Experience with automation and scripting (e.g., Terraform, Python)
- Knowledge of security and compliance standards (e.g., HIPAA, GDPR)
- Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Is this job a match or a miss?
Apply Now
5
Senior Technical Program Manager- Data Center Infrastructure Delivery
Remote
Oracle
Posted 9 days ago
Job Viewed
Job Description
**Job Description**
Strategically, you will be responsible for developing and implementing comprehensive plans that optimize efficiency, cost-effectiveness, and operational excellence in delivery. You will engage with key stakeholders, manage high-stakes vendor relationships, and navigate the complexities of regulatory compliance. Your ability to anticipate and mitigate risks to datacenter delivery will be crucial in maintaining project timelines and budgets. This is a high- impact role that will lead, drive, and ensure the successful management and delivery of critical initiatives on our strategic roadmap. The role comes with a high degree of personal accountability and autonomy and will require effective engagement across Design, Engineering and Operations. Your ability to anticipate and mitigate risks will be crucial in maintaining project timelines and budgets. The successful candidate will demonstrate the ability to own end-to-end delivery of network and data center capacity across concurrent builds.
**Responsibilities**
This role will oversee data center focused projects and initiatives. Managing these construction projects well is key to the overall success of customer deliveries. You will engage directly with our Colo and LV partners' leadership and project management teams, driving accountability and improvements to meet our customers' needs. You will also engage with internal teams to make sure we deliver the proper design and process documentation to the Colo, execute on our ISP circuit contracts, and update all internal tracking tools for handover to our operations teams at the end of the project.
**Key Responsibilities Include:**
+ Being the end-to-end leader in charge of the program, from shaping the approach to achieving the desired outcomes through delivery.
+ Project Planning: Develop and implement long-term strategies for data center construction and network build projects to align with organizational goals.
+ Partner with the design team to ensure design and construction are fully coordinated in advance of contracting.
+ Partner with Construction team to ensure collaboration and seem less handoff
+ Project Management: Oversee all phases of complex data center construction projects, ensuring they are completed on time, within budget, and to the required quality standards.
+ Tenant Fit Out and LV Integration: Work closely throughout design, construction, commissioning and LV fit out to fully coordinate and integrate the separate scopes of tenant fit out projects with the overall project scope.
+ Vendor Management: Select, negotiate, and manage external vendors, contractors, and suppliers to ensure project success.
+ Budget Oversight: Develop and manage project budgets, ensuring cost-effective use of resources and adherence to financial constraints.
+ Risk Management: Identify potential risks and develop mitigation strategies to minimize impact on project timelines and costs.
+ Stakeholder Communication: Maintain clear and effective communication with internal and external stakeholders, providing regular updates on project status and addressing any concerns.
+ Quality Assurance: Implement and oversee quality control processes to ensure the highest standards of construction and operational efficiency.
+ Regular project visits to ensure schedule, coordination, and quality will be required throughout the life of the project on an as needed basis.
**Required Skills**
+ 6 years of Project Management Professional or equivalent certification.
+ Problem-Solving: Strong analytical and problem-solving abilities to address complex challenges in a fast-paced construction environment.
+ Strategic Planning: Expertise in developing and implementing long-term strategies and establishing program-level requirements for construction projects.
+ Technical Knowledge: Deep understanding of data center design, construction, and operational requirements, with a focus on cutting-edge technologies and sustainability. Deep understand of cabling solutions, including copper, fibre and bulk fibre.
+ Project Management: Proven expertise in managing large-scale data center construction projects from inception to completion, ensuring timely and within-budget delivery including advanced project scheduling and tracking.
+ Leadership: Demonstrated ability to lead under pressure, mentor, and inspire a diverse team of project managers, engineers, and construction professionals.
+ Budget Management: Proficiency in creating, managing, and optimizing project budgets to ensure cost-effective use of resources.
+ Risk Management: Ability to identify potential risks and develop effective mitigation strategies to minimize impact on project timelines and costs.
+ Vendor Management: Extensive experience in selecting, negotiating, and managing contracts with external vendors, contractors, and suppliers
Career Level - IC3
**About Us**
Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.
True innovation starts when everyone is empowered to contribute. That's why we're committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Strategically, you will be responsible for developing and implementing comprehensive plans that optimize efficiency, cost-effectiveness, and operational excellence in delivery. You will engage with key stakeholders, manage high-stakes vendor relationships, and navigate the complexities of regulatory compliance. Your ability to anticipate and mitigate risks to datacenter delivery will be crucial in maintaining project timelines and budgets. This is a high- impact role that will lead, drive, and ensure the successful management and delivery of critical initiatives on our strategic roadmap. The role comes with a high degree of personal accountability and autonomy and will require effective engagement across Design, Engineering and Operations. Your ability to anticipate and mitigate risks will be crucial in maintaining project timelines and budgets. The successful candidate will demonstrate the ability to own end-to-end delivery of network and data center capacity across concurrent builds.
**Responsibilities**
This role will oversee data center focused projects and initiatives. Managing these construction projects well is key to the overall success of customer deliveries. You will engage directly with our Colo and LV partners' leadership and project management teams, driving accountability and improvements to meet our customers' needs. You will also engage with internal teams to make sure we deliver the proper design and process documentation to the Colo, execute on our ISP circuit contracts, and update all internal tracking tools for handover to our operations teams at the end of the project.
**Key Responsibilities Include:**
+ Being the end-to-end leader in charge of the program, from shaping the approach to achieving the desired outcomes through delivery.
+ Project Planning: Develop and implement long-term strategies for data center construction and network build projects to align with organizational goals.
+ Partner with the design team to ensure design and construction are fully coordinated in advance of contracting.
+ Partner with Construction team to ensure collaboration and seem less handoff
+ Project Management: Oversee all phases of complex data center construction projects, ensuring they are completed on time, within budget, and to the required quality standards.
+ Tenant Fit Out and LV Integration: Work closely throughout design, construction, commissioning and LV fit out to fully coordinate and integrate the separate scopes of tenant fit out projects with the overall project scope.
+ Vendor Management: Select, negotiate, and manage external vendors, contractors, and suppliers to ensure project success.
+ Budget Oversight: Develop and manage project budgets, ensuring cost-effective use of resources and adherence to financial constraints.
+ Risk Management: Identify potential risks and develop mitigation strategies to minimize impact on project timelines and costs.
+ Stakeholder Communication: Maintain clear and effective communication with internal and external stakeholders, providing regular updates on project status and addressing any concerns.
+ Quality Assurance: Implement and oversee quality control processes to ensure the highest standards of construction and operational efficiency.
+ Regular project visits to ensure schedule, coordination, and quality will be required throughout the life of the project on an as needed basis.
**Required Skills**
+ 6 years of Project Management Professional or equivalent certification.
+ Problem-Solving: Strong analytical and problem-solving abilities to address complex challenges in a fast-paced construction environment.
+ Strategic Planning: Expertise in developing and implementing long-term strategies and establishing program-level requirements for construction projects.
+ Technical Knowledge: Deep understanding of data center design, construction, and operational requirements, with a focus on cutting-edge technologies and sustainability. Deep understand of cabling solutions, including copper, fibre and bulk fibre.
+ Project Management: Proven expertise in managing large-scale data center construction projects from inception to completion, ensuring timely and within-budget delivery including advanced project scheduling and tracking.
+ Leadership: Demonstrated ability to lead under pressure, mentor, and inspire a diverse team of project managers, engineers, and construction professionals.
+ Budget Management: Proficiency in creating, managing, and optimizing project budgets to ensure cost-effective use of resources.
+ Risk Management: Ability to identify potential risks and develop effective mitigation strategies to minimize impact on project timelines and costs.
+ Vendor Management: Extensive experience in selecting, negotiating, and managing contracts with external vendors, contractors, and suppliers
Career Level - IC3
**About Us**
Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.
True innovation starts when everyone is empowered to contribute. That's why we're committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Is this job a match or a miss?
Apply Now
6
Technical Program Manager, Data Center Construction and Delivery (Thai, English)
Nong Yai
Google
Posted 9 days ago
Job Viewed
Job Description
Technical Program Manager, Data Center Construction and Delivery (Thai, English)
_corporate_fare_ Google _place_ Nong Yai, Nong Yai District, Chon Buri, Thailand
**Advanced**
Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain.
_info_outline_
XGoogle will be prioritizing applicants who have valid working rights in Thailand and do not require Google's sponsorship of a visa.
**Minimum qualifications:**
+ Bachelor's degree in a technical field, or equivalent practical experience.
+ 8 years of experience in program or project management.
+ Experience with construction and commissioning of mission critical facilities, e.g. data centers, oil plants, or hospitals.
+ Ability to communicate in Thai and English fluently to support vendor and contractor management in this region.
**Preferred qualifications:**
+ Certification in Construction manager, Project Management Professional (PMP), registered architect, etc.
+ Bachelor's degree in Architecture, Electrical Engineering, Mechanical Engineering, Civil Engineering, Industrial Engineering, or Construction Management, or in a related technical field.
+ 15 years of experience in project delivery.
+ Experience in construction planning and design.
+ Experience in managing multi-group/disciplinary construction projects with civil, architectural, electrical, mechanical, controls, security monitoring, fire safety, networking/fiber, server equipment, systems, and infrastructure.
+ Experience with project controls including cost, schedule, process, and the ability to manage complex large-scale, green field and brown field construction from initiation to closeout, and navigate ambiguity.
**About the job**
Google's projects, like our users, span the globe and require managers to keep the big picture in focus while being able to dive into the unique engineering challenges we face daily. As a Technical Program Manager at Google, you lead complex, multi-disciplinary engineering projects using your engineering expertise. You plan requirements with internal customers and usher projects through the entire project lifecycle. This includes managing project schedules, identifying risks and clearly communicating them to project stakeholders. You're equally at home explaining your team's analyses and recommendations to executives as you are discussing the technical trade-offs in product development with engineers.
Using your extensive technical and leadership expertise, you manage projects of various size and scope, identifying future opportunities, improving processes and driving the technical directions of your programs.
In this role, you will drive the successful delivery of Google's data centers, combining strong technical knowledge with program management mastery and handle significant and complex programs. You will lead multi-phased new builds, or manage a portfolio of projects and have a substantial impact on delivering Google's critical infrastructure capacity.
The AI and Infrastructure team is redefining what's possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.
We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.
**Responsibilities**
+ Develop a deep understanding of data center design, engineering, and construction processes. This includes familiarizing with mechanical, electrical, plumbing (MEP) systems, building management systems, and network infrastructure, as well as construction methodologies.
+ Manage the full project lifecycle, including planning, scheduling, budgeting, risk management, and execution. Ensure projects are delivered safely, on time, within budget, and to Google's high standards.
+ Work extensively with various teams within the Data Center Delivery and Engineering (DCDE) organization, identify and resolve complex technical and logistical issues that arise during construction, and ensure minimal impact on project delivery.
+ Contribute to the development and refinement of best practices, standards, and tools to improve the efficiency and predictability of data center construction. Align with the goals of teams like FIA to create standardized and repeatable processes.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See alsoGoogle's EEO Policy ( ,Know your rights: workplace discrimination is illegal ( ,Belonging at Google ( , andHow we hire ( .
If you have a need that requires accommodation, please let us know by completing ourAccommodations for Applicants form ( .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
_corporate_fare_ Google _place_ Nong Yai, Nong Yai District, Chon Buri, Thailand
**Advanced**
Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain.
_info_outline_
XGoogle will be prioritizing applicants who have valid working rights in Thailand and do not require Google's sponsorship of a visa.
**Minimum qualifications:**
+ Bachelor's degree in a technical field, or equivalent practical experience.
+ 8 years of experience in program or project management.
+ Experience with construction and commissioning of mission critical facilities, e.g. data centers, oil plants, or hospitals.
+ Ability to communicate in Thai and English fluently to support vendor and contractor management in this region.
**Preferred qualifications:**
+ Certification in Construction manager, Project Management Professional (PMP), registered architect, etc.
+ Bachelor's degree in Architecture, Electrical Engineering, Mechanical Engineering, Civil Engineering, Industrial Engineering, or Construction Management, or in a related technical field.
+ 15 years of experience in project delivery.
+ Experience in construction planning and design.
+ Experience in managing multi-group/disciplinary construction projects with civil, architectural, electrical, mechanical, controls, security monitoring, fire safety, networking/fiber, server equipment, systems, and infrastructure.
+ Experience with project controls including cost, schedule, process, and the ability to manage complex large-scale, green field and brown field construction from initiation to closeout, and navigate ambiguity.
**About the job**
Google's projects, like our users, span the globe and require managers to keep the big picture in focus while being able to dive into the unique engineering challenges we face daily. As a Technical Program Manager at Google, you lead complex, multi-disciplinary engineering projects using your engineering expertise. You plan requirements with internal customers and usher projects through the entire project lifecycle. This includes managing project schedules, identifying risks and clearly communicating them to project stakeholders. You're equally at home explaining your team's analyses and recommendations to executives as you are discussing the technical trade-offs in product development with engineers.
Using your extensive technical and leadership expertise, you manage projects of various size and scope, identifying future opportunities, improving processes and driving the technical directions of your programs.
In this role, you will drive the successful delivery of Google's data centers, combining strong technical knowledge with program management mastery and handle significant and complex programs. You will lead multi-phased new builds, or manage a portfolio of projects and have a substantial impact on delivering Google's critical infrastructure capacity.
The AI and Infrastructure team is redefining what's possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.
We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.
**Responsibilities**
+ Develop a deep understanding of data center design, engineering, and construction processes. This includes familiarizing with mechanical, electrical, plumbing (MEP) systems, building management systems, and network infrastructure, as well as construction methodologies.
+ Manage the full project lifecycle, including planning, scheduling, budgeting, risk management, and execution. Ensure projects are delivered safely, on time, within budget, and to Google's high standards.
+ Work extensively with various teams within the Data Center Delivery and Engineering (DCDE) organization, identify and resolve complex technical and logistical issues that arise during construction, and ensure minimal impact on project delivery.
+ Contribute to the development and refinement of best practices, standards, and tools to improve the efficiency and predictability of data center construction. Align with the goals of teams like FIA to create standardized and repeatable processes.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See alsoGoogle's EEO Policy ( ,Know your rights: workplace discrimination is illegal ( ,Belonging at Google ( , andHow we hire ( .
If you have a need that requires accommodation, please let us know by completing ourAccommodations for Applicants form ( .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
Is this job a match or a miss?
Apply Now
7
Job Description
**Additional Information**
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** 372 Rama III Rd Bang Khlo, Bangkok, Bangkok, Thailand, 10120
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
OR
- 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
**CORE WORK ACTIVITIES**
**Assisting in Management of Restaurant Team**
- Handles employee questions and concerns.
- Monitors employees to ensure performance expectations are met.
- Provides feedback to employees based on observation of service behaviors.
- Assists in supervising daily shift operations.
- Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.
- Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.
**Conducting Day-to-Day Restaurant Operations**
- Ensures all employees have proper supplies, equipment and uniforms.
- Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.
- Ensures compliance with all restaurant policies, standards and procedures.
- Monitors alcohol beverage service in compliance with local laws.
- Manages to achieve or exceed budgeted goals.
- Performs all duties of restaurant employees and related departments as necessary.
- Opens and closes restaurant shifts.
**Providing Exceptional Customer Service**
- Interacts with guests to obtain feedback on product quality and service levels.
- Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Encourages employees to provide excellent customer service within guidelines.
- Handles guest problems and complaints, seeking assistance from supervisor as necessary.
- Strives to improve service performance.
- Sets a positive example for guest relations.
- Assists in the review of comment cards and guest satisfaction results with employees.
- Meets and greets guests.
**Conducting Human Resource Activities**
- Supervises on-going training initiatives.
- Uses all available on the job training tools for employees.
- Communicates performance expectations in accordance with job descriptions for each position.
- Coaches and counsels employees regarding performance on an on-going basis.
**Additional Responsibilities**
- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Analyzes information and evaluating results to choose the best solution and solve problems.
- Assists servers and hosts on the floor during meal periods and high demand times.
- Recognizes good quality products and presentations.
- Supervises daily shift operations in absence of Restaurant Manager.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** 372 Rama III Rd Bang Khlo, Bangkok, Bangkok, Thailand, 10120
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
OR
- 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
**CORE WORK ACTIVITIES**
**Assisting in Management of Restaurant Team**
- Handles employee questions and concerns.
- Monitors employees to ensure performance expectations are met.
- Provides feedback to employees based on observation of service behaviors.
- Assists in supervising daily shift operations.
- Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.
- Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.
**Conducting Day-to-Day Restaurant Operations**
- Ensures all employees have proper supplies, equipment and uniforms.
- Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.
- Ensures compliance with all restaurant policies, standards and procedures.
- Monitors alcohol beverage service in compliance with local laws.
- Manages to achieve or exceed budgeted goals.
- Performs all duties of restaurant employees and related departments as necessary.
- Opens and closes restaurant shifts.
**Providing Exceptional Customer Service**
- Interacts with guests to obtain feedback on product quality and service levels.
- Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Encourages employees to provide excellent customer service within guidelines.
- Handles guest problems and complaints, seeking assistance from supervisor as necessary.
- Strives to improve service performance.
- Sets a positive example for guest relations.
- Assists in the review of comment cards and guest satisfaction results with employees.
- Meets and greets guests.
**Conducting Human Resource Activities**
- Supervises on-going training initiatives.
- Uses all available on the job training tools for employees.
- Communicates performance expectations in accordance with job descriptions for each position.
- Coaches and counsels employees regarding performance on an on-going basis.
**Additional Responsibilities**
- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Analyzes information and evaluating results to choose the best solution and solve problems.
- Assists servers and hosts on the floor during meal periods and high demand times.
- Recognizes good quality products and presentations.
- Supervises daily shift operations in absence of Restaurant Manager.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Is this job a match or a miss?
Apply Now
8
Job Description
**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** 555 Moo 3 Mai Khao Talang, Phuket, Phuket, Thailand, 83110
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We're looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** 555 Moo 3 Mai Khao Talang, Phuket, Phuket, Thailand, 83110
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We're looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Is this job a match or a miss?
Apply Now
9