11 Quality Analyst jobs in Thailand

Identify business process pain points based on management's direction by analyzing current operational data.
Initiate business processes, strategies, and process designs and align with the current process to enhance the overall process and enhance business competitiveness.
Redesign management infrastructure system and improve in accordance with the related process operation standards. accordance with the related process operation standards.
Develop process performance indicators and analyze operational levels by monitoring abnormal situations.
Lead and follow up to ensure the new business process is well implemented.
Required
Qualifications Bachelor's degree in business management, Industrial engineering or a related field of study.
At least 5+ years of experience in process improvement.
At least one year of experience supporting senior and executive-level client decision-making and proactively anticipating stakeholders need.
At least one year of experience developing new and re-designing existing processes to meet new and/or evolving business requirements.
At least one year of experience facilitating group meetings or workshops to achieve desired outcomes and achieve consensus, with stakeholders.
Preferred Process improvement and/or project management certification (e.g., Lean Six Sigma Green Belt, CAPM, PMP).
Experience using quality improvement programs (e.g., Total Quality Management, Six Sigma).
Project management experience.
Strong oral and written communication skills to various audiences in a professional business environment.
Experience analyzing large and complex data sets, including a demonstrated thorough aptitude for conducting quantitative and qualitative analyses.
Demonstrated ability to collaborate and contribute as a team member: understanding personal and team roles, contributing to a positive working environment by building solid relationships with team members, and proactively seeking guidance, clarification and feedback.
Demonstrated ability identifying and addressing client needs, building relationships with clients, developing requests for information, demonstrating flexibility in prioritizing and completing tasks, and communicating potential conflicts to a supervisor.
Experience prioritizing and handling multiple tasks, researching and analyzing pertinent client, industry and technical matters, and utilizing problem-solving skills to achieve desired outcomes Skills and Qualifications

**Job skills required**: Project Management, Industrial Engineering

Req ID: 125157
Remote Position: No
Region: Asia
Country: Thailand
State/Province: Chonburi
City: Laem Chabang
**General Overview**
**Functional Area:** Quality (QUA)
**Career Stream:** Operations Quality (OPQ)
**Role:** Analyst (ANA)
**Job Title:** Analyst, Operations Quality
**Job Code:** ANA-QUA-OPQ
**Job Level:** Band 07
**Direct/Indirect Indicator:** Indirect
**Summary**
Quality Analyst is responsible for dealing with the three major phases of Quality Management - Quality Planning/Prevention, Corrective Action, and Continual Improvement and work with team to achieve all quality KPIs.
**Detailed Description**
Performs tasks such as, but not limited to, the following:
+ Handle all quality excursions, take effective actions and follow proper escalation
+ Support and follow up the product & material quality from NPI to mass production (FAI(First Article Inspection), IP(Inspection Plan), WI(Work Instruction), etc.). This includes following industry specific protocols as required
+ Assist to create the quality control plan for respective area (material/process/product)
+ Analyze, monitor and report quality KPI for internal (factory) and external (customer). – RFPY (Rolled First Pass Yield)/OBA(Out of Box Audit) - RMA (Returned Material Authorization)/DPQL(Delivered Product Quality Level) - Customer feedback - LRR(Line Reject Rate)/ RI Flag(Receiving Inspection Flag)/WWQA(World Wide Quality Alert)
+ Drive continuous improvement to benefit customer, CLS and supplier
+ Draft internal quality system procedures, work instructions and workmanship standards
+ Assist process/product/system/supplier audit and improvement actions follow up. - Industry standards (e.g., ISO) - Compliance audit - Safety audit etc.
+ Follow up the EC (Engineering Change), SPCN (Supplier Process Change Notification) to ensure the implementation of changes is timely and accurate (initiated both externally and internally)
+ Enhance the quality skills and product knowledge through the training program.
+ Accomplish the jobs assignment from the superior and participate in the quality strategy deployment.
**Knowledge/Skills/Competencies**
+ Knowledge of quality tools, ISO and IPC standards and processes
+ Knowledge of software as used in generating reports capturing data & presenting data in an understandable format
+ Knowledge of manufacturing processes Understand quality tools such as FMEA, PMP, SPC, 8D methodology, etc.
+ Understand Six Sigma and Lean Kaizen.
+ Knowledge and understanding of the business unit and how decisions impact customer satisfaction product quality ,on-time delivery and profitability of the unit
+ Ability to effectively communicate with a wide variety of internal and external customers
**Physical Demands**
+ Repetitive manual movements (e.g., keyboarding)
+ Sustained visual concentration on small areas, such as monitors, screens
+ Sustained visual concentration on numbers, legal documents
+ The job works in a normal office environment with no undue exposure to noise, odours, dust, drafts, etc.
**Typical Experience**
+ 4 to 6 years ( 2- 4 years)
**Typical Education**
+ Bachelor's Degree
**Notes**
This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
**COMPANY OVERVIEW:**
Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

Req ID: 125428
Remote Position: No
Region: Asia
Country: Thailand
State/Province: Chonburi
City: Laem Chabang
**General Overview**
**Functional Area:** Quality (QUA)
**Career Stream:** Operations Quality (OPQ)
**Role:** Analyst (ANA)
**Job Title:** Analyst, Operations Quality
**Job Code:** ANA-QUA-OPQ
**Job Level:** Band 07
**Direct/Indirect Indicator:** Indirect
**Summary**
Quality Analyst is responsible for dealing with the three major phases of Quality Management - Quality Planning/Prevention, Corrective Action, and Continual Improvement and work with team to achieve all quality KPIs.
**Detailed Description**
Performs tasks such as, but not limited to, the following:
+ Handle all quality excursions, take effective actions and follow proper escalation
+ Support and follow up the product & material quality from NPI to mass production (FAI(First Article Inspection), IP(Inspection Plan), WI(Work Instruction), etc.). This includes following industry specific protocols as required
+ Assist to create the quality control plan for respective area (material/process/product)
+ Analyze, monitor and report quality KPI for internal (factory) and external (customer). – RFPY (Rolled First Pass Yield)/OBA(Out of Box Audit) - RMA (Returned Material Authorization)/DPQL(Delivered Product Quality Level) - Customer feedback - LRR(Line Reject Rate)/ RI Flag(Receiving Inspection Flag)/WWQA(World Wide Quality Alert)
+ Drive continuous improvement to benefit customer, CLS and supplier
+ Draft internal quality system procedures, work instructions and workmanship standards
+ Assist process/product/system/supplier audit and improvement actions follow up. - Industry standards (e.g., ISO) - Compliance audit - Safety audit etc.
+ Follow up the EC (Engineering Change), SPCN (Supplier Process Change Notification) to ensure the implementation of changes is timely and accurate (initiated both externally and internally)
+ Enhance the quality skills and product knowledge through the training program.
+ Accomplish the jobs assignment from the superior and participate in the quality strategy deployment.
**Knowledge/Skills/Competencies**
+ Knowledge of quality tools, ISO and IPC standards and processes
+ Knowledge of software as used in generating reports capturing data & presenting data in an understandable format
+ Knowledge of manufacturing processes Understand quality tools such as FMEA, PMP, SPC, 8D methodology, etc.
+ Understand Six Sigma and Lean Kaizen.
+ Knowledge and understanding of the business unit and how decisions impact customer satisfaction product quality ,on-time delivery and profitability of the unit
+ Ability to effectively communicate with a wide variety of internal and external customers
**Physical Demands**
+ Repetitive manual movements (e.g., keyboarding)
+ Sustained visual concentration on small areas, such as monitors, screens
+ Sustained visual concentration on numbers, legal documents
+ The job works in a normal office environment with no undue exposure to noise, odours, dust, drafts, etc.
**Typical Experience**
+ 4 to 6 years ( 2- 4 years)
**Typical Education**
+ Bachelor's Degree
**Notes**
This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
**COMPANY OVERVIEW:**
Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

Req ID: 128020
Remote Position: No
Region: Asia
Country: Thailand
State/Province: Chonburi
City: Laem Chabang
**General Overview**
**Functional Area:** Quality (QUA)
**Career Stream:** Operations Quality (OPQ)
**Role:** Technical Analyst (TAN)
**Job Title:** Technical Analyst, Operations Quality
**Job Code:** TAN-QUA-OPQ
**Job Level:** Band 07
**Direct/Indirect Indicator:** Indirect
**Summary**
Provides support in the performance and daily activities of the department Analyzes quality data and prepares reports for internal teams and external customers
**Detailed Description**
Performs tasks such as, but not limited to, the following:
+ Ensures that the processes are carried out and comply with the specifications required by customers and that it complies with the local requirements of the organization and the requirements of MPS (Manufacturing Process Standards)
+ Ensures that the specifications, the acceptance criteria of the products by the operational staff are known and respected; ensures that operators comply with product quality inspection procedures in accordance with customer requirements
+ Provides support in order to optimize processes, identifies and initiates opportunities to reduce costs
+ Prepares and collects data from the key points of the processes and prepares the internal quality reports
+ Monitors product yields, process (yield) and scrap rate (scrap) or other quality indicators
+ Participates in the activities of PFMEA analysis and elaboration of Control Plan
+ Assesses and updates working instructions for specific products
**Knowledge/Skills/Competencies**
+ PC operating knowledge - Ms Office
+ Knowledge of English - intermediate level
+ Knowledge and understanding of ISO9001, ISO13485, ISO19011, ISO14001, ISO 50001 and ISO 14971 management systems knowledge and understanding of quality and process improvements techniques and tools good analytical and problem solving skills ability to effectively communicate with a wide variety of internal and external customers teamwork skills
+ Strong knowledge in manufacturing operations Understand quality tools such as FMEA, PMP, SPC, 8D methodology, etc
**Physical Demands**
+ -
**Typical Experience**
+ 4 to 6 years in a similar role or industry.
**Typical Education**
+ Bachelor's Degree
**Notes**
This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
**COMPANY OVERVIEW:**
Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

Analyst, Operations Quality 1
Req ID: 125158
Hiring Manager: Arin Nimtakul
Band: 07
Region: Asia
Country: Thailand
State/Province: Chonburi
City: Laem Chabang
**Detailed Description:**
+ **To interface with customer on their Quality, Product and process requirement.**
+ **To assist CQE manager to finalist with customer on Quality, Product and Process requirement in the factory after consultation with respective Product Core Teams and Factory Management.**
+ **To provide customer with effective corrective, preventive actions on quality problems & issues.**
+ **To act as instrument to oversee engineering changes and off spec authorizations for customer.**
+ **To ensure product certification requirements of customers are met in the factory.**
+ **To review, compile and submit First Article report (from NPI group ) to customer.**
+ **To fulfills customer's quality reporting requirements.**
+ **To assist CQE manager with all the data information in CI program.**
+ **Design the Process Flow and Management Plan (PMP) to meet customer requirements.**
+ Review and understand workmanship std. Criteria, customer requirements or IPC-A-610.
+ **Monitoring In-process control per engineering specification and stop production when process out of control**
+ **Work with process engineer to conduct root cause analysis when discrepancy was observed in production line.**
+ **Review daily and weekly quality report i.e Post-reflow inspection yield, In-circuit test,Functional test and Out-going report.**
+ **Follow-up the corrective action ensure effectiveness of action plan.**
+ **Create and revise the Quality checklist for Qality inspection at In-process and Out-going.**
+ **Invole failure analysis of customer return board or unit.**
+ **Organize material purge notice make sure non - conforming material not use inproduction.**
+ **Invole product first article run with New Product Introduction (NPI) team.**
+ **Conduct monthly base-line audit per Base-line audit procedure.**
+ **Conduct process line buy-off before production.**
+ **Conduct Gauge Capability study (GR&R) for critical equipments (if required).**
Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
**COMPANY OVERVIEW:**
Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud.
Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

**About UOB**:
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.

Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

**About the Department**:
Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

**Responsibilities**:
**Job Requirements**:
**Be a part of UOB Family**:

Do you thrive in fast-paced environments where you can lead teams, solve problems, and drive continuous improvement through data insights? If so, we want you on our team!
Invenco by GVR is a global leader in integrated payment, point-of-sale, and forecourt automation solutions tailored for the convenience retail industry.
**WHAT YOU WILL DO**
As a Service Desk Supervisor & Data Analyst, you'll lead a high-performing support team while ensuring exceptional service delivery across our 24/7 helpdesk operations. You'll also harness data to identify trends, improve performance, and elevate the customer experience. This is a hybrid role that blends leadership, service management, and analytical insight.
To break it down, your responsibilities will include:
+ Leading and mentoring the service desk team to deliver high-quality support aligned with SLAs and KPIs.
+ Managing the full lifecycle of incidents and service requests-from logging to resolution.
+ Monitoring ticket queues, response times, and resolution metrics to ensure operational excellence.
+ Driving continuous improvement initiatives based on service trends and user feedback.
+ Generating and analyzing reports to identify performance gaps and opportunities.
+ Communicating updates on major incidents, outages, and project rollouts.
+ Maintaining and enhancing the internal knowledge base and documentation.
+ Administering and optimizing the service desk platform and tools.
+ Collaborating with field engineers and off-site helpdesk teams to ensure seamless support coverage
**ABOUT YOU**
At Invenco by GVR, we believe in YOU-your leadership, your analytical mindset, and your ability to make a real impact. We give you the opportunity, accountability, and visibility to thrive.
To be successful in this role, YOU will bring:
+ A bachelor's degree in IT, Computer Science, or a related field (preferred).
+ 5+ years of experience in IT service desk or technical support roles.
+ 2+ years in a leadership or supervisory role within a service desk environment.
+ Strong knowledge of ITIL framework and service management best practices.
+ Experience with service desk platforms, ticketing systems, and CRM tools.
+ Familiarity with BI tools and the ability to generate and interpret reports.
+ Excellent communication and stakeholder management skills.
+ Proven ability to coach, mentor, and develop support teams.
+ Strong analytical and problem-solving skills.
+ Experience in knowledge management and promoting self-service solutions.
+ ITIL Foundation certification (highly desirable).
#LI-HK1
**WHO IS** **INVENCO by GVR**
Invenco by GVR is a dynamic and innovative force in the technology-driven retail solutions. Born from integrating groups within the Gilbarco Veeder-Root network and the strategic acquisition of technology companies worldwide, our foundation is built on tech expertise. With a diverse set of industry leaders including Orpak, Invenco, Insite360 & GVR, we have formed a network of excellence. Our team members are located in over 20 countries and we are proud of the global diversity of our teams.
**WHO IS VONTIER**
Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves - delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company's website at .
**At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.**
Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future.
Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally.
**Together, let's enable the way the world moves!**
The company in which you have expressed employment interest is a subsidiary or affiliate of Vontier Corporation. The subsidiary or affiliate is referred to as a Vontier Company. Vontier Corporation and all Vontier Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity or expression, and other characteristics protected by law. The "EEO is the Law" poster is available at: Individuals who need a reasonable accommodation because of a disability for any part of the employment process should call 1- or e-mail to request accommodation.

เครื่องดื่ม/อาหาร/ภัตตาคาร, การผลิต

วันนี้
- คุณสมบัติพื้นฐาน
- งานประจำ- 1 - 5 ปี- ชลบุรี- ปริญญาตรี- 15,000 - 35,000 บาท/เดือน- หน้าที่และความรับผิดชอบ
- Assess customer requirement and ensuring that these are met.
- Investigate and set standard of quality control.
- Specify quality requirements of raw and packaging materials with supplier, ensure that suppliers comply with agreed standard.
- Drives supplier performance and continuous improvement and collaborates in supplier development programs.
- Ensure that manufacturing process comply with standard at both national and international level.
- Understands ISO 14001, GHP, FSSC 22000 and develops, control and ensure all elements and processes to fulfill requirements effectively
- Investigate quality complaints and recommend corrective actions.
- Monitor, audit and support the sanitary process.
- Provides advice and/or conducts quality-related methodology/tools (esp. risk management, identify and conduct relevant lessons learned, Quality Gates, Non-conformance management, root cause analyze, etc.).

คุณสมบัติ
- Bachelor’s degree in food science or related fields
- Working in food industry, Quality Assurance or Quality Control fields at least 2 years
- Able to write and speak English
- Computer skills Microsoft office (Word, Excel, Power Point)
- Have experience of GMP & HACCP&HALAL verification and validation
- Have experience in leading internal audit
- Experience in FSCC22000 and ISO9001 requirements
- Troubleshooting, problem solving and decision makin

ดูคุณสมบัติเพิ่มเติม
- สวัสดิการ
- Health Check
- Life insurance
- Medical insurance
- กองทุนสำรองเลี้ยงชีพ
- การฝึกอบรมและพัฒนาพนักงาน
- ทำงานสัปดาห์ละ 5 วัน
- ประกันสังคม
- ประกันสุขภาพ
- ประกันอุบัติเหตุ
- เที่ยวประจำปี หรือเลี้ยงประจำปี
- โบนัสตามผลงาน/ผลประกอบการ

ดูสวัสดิการเพิ่มเติม

Quality Assurance Supervisor
Job ID
226055
Posted
27-Jun-2025
Service line
Advisory Segment
Role type
Full-time
Areas of Interest
Building Management, Facilities Management, Property Management
Location(s)
Bangkok - Krung Thep Maha Nakhon - Thailand
**KEY FUNCTIONS:**
Be responsible for developing and implementing quality assurance processes to maintain service quality, process efficiency, and operational compliance with internal standards and external regulations. This role involves leading a team, conducting inspections and audits, and driving continuous improvement initiatives.
**RESPONSIBILITIES:**
**Site inspection and Internal Audit**
+ Supervise managed building team to ensure full compliance with ISO Operational, Engineering, Accounting and HSE requirements.
+ Perform regular inspections of managed buildings to ensure practical alignment of building operations and company standards and requirements.
+ Identify problems and follow up with operation team to the timely investigation and resolution of complains.
+ Plan and execute Quality Assurance practices in corporation with ISO and internal audit activities.
+ Supervise and cooperate with internal team across functional team to address and solve quality/service issues or drive improvement to meet customer satisfaction.
+ Prepare a QA report to Property Management Team in monthly basis.
**ISO Standard Audit**
+ Oversee the effective implementation, maintenance and improvement the internal process to comply with the ISO standard and related requirement such as ISO Audit, KPI report and Management Review.
+ Manage ISO documentation, including Management Manuals, System Procedures (SP), Standard Operation Procedure (SOP), Work Instruction (WI), and Forms.
+ Update PFMR documents, Action plan and P-FMEA with division concerned to ensure that all control documents will be available for audit process and managed buildings.
+ Ensure that document records and reports provided to QMR (PFMR) with accuracy.
+ Review effectiveness of PFMR documents, Corrective Action Request (CARs) and Preventive Action Request (PARs) before closure.
+ Contributing and supporting to DCs team on document control approval and document announcement.
+ Act as a main representative to coordinate and support internal and external audit mandatories (Consultant & Certified Body) as part of ISO certificate surveillance and renewal.
**QUALIFICATIONS:**
+ Bachelor's degree in quality management, Business Administration, or related field.
+ At least 5 years working experience in the role of Quality Assurance / Quality Control / or Quality Management.
+ Strong ISO knowledge and holding ISO Certification or training in ISO standards (ISO internal audit is a must).
+ Involvement in implementing ISO 9001, ISO 14001, ISO 45001 or ISO 41001 standards is preferrable.
+ Strong attention to detail and analytical skills.
+ Ability to multitask, prioritize, and manage time efficiently.
+ Effective communication in English (verbal and written).
+ Proficiency in MS Office such as Words, PowerPoint, Excel, and QMS system.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)