What Jobs are available for Quality Assurance in Thailand?

Quality assurance

การผลิต - งานประกันคุณภาพ,ควบคุม,ทดสอบ/ISO(Full time)

• Customer claim handling: product and problem analysis, report making for customer.- Customer audit handling: prepare and support customer audit activities.- Deploy the action from customer claim experience by other plant into our process.

ー JLPT N2 and above

• Bachelor's degree in all majors of Engineering, all majors of Science or any other related field
• Prior experience in a manufacturing is highly preferred and

New graduated are welcome

• Good Japanese communication skill ( N2 or N1)
• Standard English communication level
• Able to work in Lamphun province.

Northern) > Lamphun > Muang Lamphun

Northern Region Industrial Estate, 63 Moo 4, T.Banklang, A.Muang, Lamphun 51000

A unique matrix management system to apply the strength of the group.

Murata Electronics (Thailand ), Ltd. The second overseas Murata production base in Asean, under the Board of Investment (BOI) promotion to manufacture high quality electronic components, mainly for export.

Job Description:

STelligence is at the forefront of AI-driven innovation, focusing on data analytics, automation, and cybersecurity1. Youll have the chance to work with the latest technologies and tools, enhancing your skills and keeping you ahead in the tech industry.

We are seeking aQA Automation Engineerto join our team. As a QA Automation Engineer, you will be responsible for designing and implementing automated tests to ensure the quality and functionality of our software products. Your role will be crucial in identifying and resolving issues before they reach our customers.

Key Responsibilities:

• Develop Automated Tests:Create, maintain, and execute automated test scripts using tools such as Selenium, Cypress, or Appium.

• Collaborate with Teams:Work closely with developers, product managers, and other QA engineers to understand requirements and develop comprehensive test plans.

• Identify and Report Bugs:Detect, document, and track software defects to ensure they are resolved in a timely manner.

• Enhance Testing Processes:Continuously improve testing processes and methodologies to enhance the efficiency and effectiveness of QA efforts.

• Performance Testing:Conduct performance, scalability, and reliability testing to ensure the software meets high standards.

• Stay Updated:Keep abreast of the latest trends and advancements in QA automation and implement best practices.

Requirements:

• Technical Expertise: Proficiency in automation tools like Selenium, Cypress, or Appium. Experience with Playwright or API testing tools such as Postman or RestAssured is a plus.

• Programming Skills:Strong coding skills in languages such as Java, Python, JavaScript. Experience with TypeScript is a plus.

• Experience:Previous experience in QA automation and familiarity with test management tools (e.g., JIRA, TestRail) and version control systems (e.g., Git).

• Agile Methodologies:Understanding of Agile methodologies and experience working in Agile environments.

• Attention to Detail:Exceptional attention to detail and problem-solving skills.

• Communication Skills:Excellent verbal and written communication skills.

Location:
Ha Noi
Salary:
Up to VNĐ
Expiration date:
30/11/2025
MÔ TẢ CÔNG VIỆC

• Hiểu rõ yêu cầu (BRD/UI Flow), xác định phạm vi – rủi ro test; lập Test Plan, Test Scenario, Test Case chi tiết cho từng sprint/module.
• Tiến hành Functional, UI/UX, Regression, Smoke test cho Web và Mobile App; kiểm thử đa thiết bị, đa trình duyệt; đảm bảo sản phẩm ổn định trước release.
• Thực hiện API test bằng Postman; viết và duy trì automation script cơ bản (Selenium, Cypress, Appium) cho smoke hoặc regression test.
• Ghi nhận và mô tả lỗi rõ ràng (steps, expected, actual, severity, priority); theo dõi vòng đời bug, verify fix và cập nhật trạng thái.
• Lập Test Summary Report sau mỗi sprint/release; theo dõi test coverage, bug reopen rate; cảnh báo sớm rủi ro chất lượng cho team.
• Tham gia xây dựng guideline, checklist, tool/test process; đề xuất cải tiến phương pháp kiểm thử nhằm tăng hiệu suất và độ tin cậy sản phẩm.
• Làm việc chặt chẽ với Dev, Product, Designer để đảm bảo cùng hiểu rõ tiêu chuẩn chất lượng; chia sẻ kinh nghiệm, hỗ trợ training QA nội bộ khi cần.

YÊU CẦU ỨNG VIÊN

• Có 2–4 năm kinh nghiệm làm QA/Test Engineer cho Web hoặc Mobile App.
• Thành thạo manual testing: viết test case, test plan, report bug chi tiết.
• Biết API testing (Postman, RESTful API, JSON).
• Có hiểu biết cơ bản về automation testing (Selenium, Cypress, Appium).
• Sử dụng thành thạo Jira/Notion/TestRail để quản lý test & bug.
• Hiểu quy trình phát triển phần mềm (Agile/Scrum, SDLC).
• Kỹ năng phân tích logic, giao tiếp rõ ràng, cẩn thận và chủ động.
• Có tinh thần cải tiến & trách nhiệm cao, phù hợp văn hoá nhanh – gọn – hiệu quả của iKame.

QUYỀN LỢI

• Mức lương lên tới triệu đồng; review lương 2 lần/năm
• Thưởng HẤP DẪN: Thưởng hiệu quả kinh doanh theo 2 quý/ lần + Thưởng tháng lương thứ 13 + Thưởng Lễ
• Được đào tạo và tham gia xây dựng và phát triển sản phẩm đa dạng thể loại hướng tới CHẤT LƯỢNG & GHI DẤU ẤN – cơ hội phát triển và thăng tiến rộng mở
• Cơ hội được học hỏi, được thử sai, được đưa ý kiến để rèn luyện bản thân và trau dồi kinh nghiệm thực chiến với việc hỗ trợ 30-100% chi phí các khóa học mọi kỹ năng
• Môi trường thân thiện, hiện đại, văn phòng đẹp xịn xò view toàn thành phố
• Con người là số 1 - bạn sẽ được quan tâm từ thiết bị làm việc, bữa ăn xế chiều, tới chỗ ngủ, từ tủ đầy đồ ăn vặt tới bàn bi-a, bi-lắc, PS4 xả não, thư viện cho những tâm hồn yêu thích đọc sách.
• Các chế độ đãi ngộ khác như Trợ cấp ăn trưa 1 triệu đồng/tháng, Gói khám sức khỏe cao cấp, Teambuilding thường xuyên, Du lịch dài ngày.
• Thời gian làm việc: 08h30-18h00 thứ 2 đến thứ 6; nghỉ trưa 1,5h, không OT - cân bằng cuộc sống và công việc

CÁCH THỨC ỨNG TUYỂN
Ứng viên gửi CV về email:

Hotline: | HR Department

Head Office: Tầng 9 & 10 tòa Peak View, số 36 Hoàng Cầu, Ô Chợ Dừa, Đống Đa, Hà Nội

หน้าที่ความรับผิดชอบ (Responsibilities)

· ตรวจสอบคุณภาพการสนทนาของทีม Sales และ Call Center ทั้งทางโทรศัพท์และข้อความแชท ตามมาตรฐานที่กำหนด

· ประเมินผลด้วยแบบฟอร์ม QA Scorecard โดยเน้นความถูกต้องของข้อมูล การสื่อสาร และการปฏิบัติตาม Script / SLA

· วิเคราะห์ปัญหาที่พบ (Root Cause Analysis) และสรุปประเด็นเพื่อปรับปรุงการทำงาน

· จัดทำรายงานคุณภาพ (รายสัปดาห์ / รายเดือน) และนำเสนอให้หัวหน้างานหรือผู้บริหาร

· เสนอแนวทางการพัฒนา Script, FAQ และฐานข้อมูลความรู้ เพื่อสนับสนุนการทำงานของทีม Sales และ CS

· ประสานงานกับหัวหน้างานหรือฝ่ายที่เกี่ยวข้องเพื่อส่งต่อข้อมูลสำหรับ Coaching และ Training

· ติดตามผลการปรับปรุงหลังให้ Feedback เพื่อวัดประสิทธิภาพการแก้ไข

· เข้าร่วมการประชุม Calibration เพื่อสร้างมาตรฐานเดียวกันในการประเมินคุณภาพ

คุณสมบัติ (Qualifications)

· อายุ 25–40 ปี

· วุฒิการศึกษา: ปริญญาตรีขึ้นไปไม่จำกัดสาขา (หากจบจากสาขา ศิลปศาสตร์, จิตวิทยา, บริหารธุรกิจ, การตลาด, นิเทศศาสตร์ จะได้รับการพิจารณาเป็นพิเศษ)

· มีประสบการณ์ทำงานด้าน QA, Call Center, Tele-sales หรือ Customer Service อย่างน้อย 2-3 ปี

· ใช้งาน Microsoft Excel (เช่น Pivot, VLOOKUP), Word , Power point และ Google Sheet ได้เป็นอย่างดี

· มีความละเอียดรอบคอบ ใส่ใจรายละเอียด และสามารถประเมินงานได้อย่างเป็นกลาง สามารถให้ Feedback ได้อย่างสร้างสรรค์

· มีทักษะการสื่อสารและการเขียนรายงานสรุปที่เข้าใจง่าย

· มีทักษะการคิดวิเคราะห์บทสนทนา, การจับประเด็น และระบุปัญหาที่เกิดขึ้นได้

· สามารถปรับตัวและเรียนรู้สิ่งใหม่ได้ (Adaptability & Learning Agility)

· มีความตั้งใจ ขยัน อดทน และพร้อมพัฒนาตนเองเพื่อเติบโตในสายงาน QA/CX

· ทำงานเป็นทีมได้ดี และทำงานภายใต้แรงกดดันได้

· มีความเข้าใจในกระบวนการขายและการบริการลูกค้า และสามารถนำข้อมูลที่ได้มาใช้ในการพัฒนาเทคนิคการขายได้

คุณสมบัติพิเศษ (Preferred)

• เคยทำงาน QA ในสายงาน Tele-sales / Call Center ที่มีการวัดผลด้วย CSAT, NPS, หรือ CRR
• มีประสบการณ์ด้าน Coaching หรือ Training เพื่อสนับสนุนการพัฒนาทีม
• ใช้ระบบ CRM / QA Tools ได้
• เข้าใจ Customer Journey และสามารถเชื่อมโยง Insight ไปพัฒนากระบวนการขายและการบริการ

Workplace:  BTS BangChak/Punnawithi

Job Roles:

• Reviewing Software/Project requirements and preparing test cases/scenarios
• Create quality measurements to track improvement in products/projects
• Execute quality improvement testing and activities
• Develop quality assurance standards and company processes
• Adhere to industry quality and software testing best practices and standards
• Ensure products meet customer expectations and demand
• Preparing reports on all aspects related to the software testing carried out and reporting to development team
• Create reports documenting errors and issues for fixing
• Work closely with the development team to improve existing products
• Maintain standards for reliability and performance of production
• Perform other related testing duties as assigned

Requirements:

• Bachelor or Master's degree in Statistics, Mathematics, Computer Science and Computer Engineering or related field
• Working knowledge of products and services
• In-depth understanding of Software Testing approach
• Good interpersonal, analytical thinking and problem-solving skills
• Ability to handle special assignments promptly and professionally
• Be highly aware of market trend, new technologies, and business models
• Open-minded, enthusiastic, and attentive to details
• Ability to work effectively both independently and as part of a team

Must have full working rights in Thailand

Job Description

• Understand business requirements by analyzing product design document of the features / tasks assigned for e-wallet and credit.
• Create test cases and prepare test data, set up exit criteria for ShopeePay-related features.
• Test execution to find any design or development defects that might have been neglected when designing or developing a software application.
• Work with a regional team to ensure that the requirements from locals are implemented correctly.
• Investigate, report bugs, and ensure features are working as expected, all processes are controlled and monitored.
• Act as subject matter expert, and provide practical solutions to operation teams. Give the user's point of view for next enhancements.
• Collaborate with the product team to monitor all work according to the required quality system and evaluate all standard operating procedures to ensure the effectiveness of all features
• Set up an automation test script to identify issues in the development process and detect live issues early.

Requirements

• Bachelor's degree in Computer Science, Technology, Engineering or a related field.
• Minimum 1 year of working experience in end-user testing, mobile app testing or a similar role.
• Working knowledge of tools, methods and concepts of quality assurance.
• Previous work experience in e-commerce, Fintech, backend systems or social media industry would be an advantage.
• Previous working experience as a QA automation engineer would be an advantage.
• Highly goal driven and able to work well in fast-paced environment.
• Strong attention to details, analytical, and problem-solving skills.
• Great team player and possess good communication skills both verbal and written.
• Good English language skills.

Job Description:

• Analyze business requirements and technical specifications of applications in development to determine how to develop into testable elements
• Create test scripts, test scenarios and test methodologies and document for execution
• Conduct tests for applications in production or in development, applications pending migration, or applications recently patched
• Document test results, and compile results of other testers into a consolidated report for management
• Know environment impact and side effect to other modules when features are changed or when developing new software
• Implement automation script to coverage features and functions of the products
• Collaborate with the Product Owner, BA, Developer and QA team to understand timeline and impact for each new feature
• Report bugs and errors to development teams
• Bug reproduction helps developers identify where the problem lies, how it can be fixed

Qualification:

• Bachelor's degree or higher - in Computer Engineering or related fields
• Experience 2+ years experience as a QA in Agile development team both manual and automate testing
• Experience in creating scripts to control automated test tools using Robot Framework
• Experienced and Comfortable with Automated Testing Tools and Libraries
• Understand testing concept, basic testing technique, software life cycle and Agile fundamental process
• Able to develop efficient SQL and understanding of relational databases
• Experience in Cloud Platform especially GCP is a plus

Job Description

• Analyze product design documents to understand business requirements and create comprehensive test plans and test cases.
• Conduct thorough manual testing of new features and existing functionalities on mobile applications, with a focus on ShopeePay related.
• Develop and maintain a foundational set of automation test scripts to assist in regression testing and early issue detection in the development lifecycle.
• Investigate, document, and report bugs clearly and effectively, ensuring issues are tracked and resolved.
• Collaborate with cross-functional teams, including product managers and developers, to ensure that features meet quality standards and local requirements are implemented correctly.
• Act as a subject matter expert, providing valuable user insights and practical solutions to enhance the product.

Requirements

• Bachelor's degree in Computer Science, Engineering, or a related technical field.
• Minimum of 1 year of experience in mobile app testing, with a strong background in manual quality assurance.
• Basic experience with or a strong interest in QA automation, including setting up and running test scripts.
• Solid understanding of quality assurance methodologies, tools, and concepts.
• Experience in e-commerce, Fintech, or backend systems is a significant plus.
• Highly goal-driven, adaptable, and comfortable working in a fast-paced, dynamic environment.
• Excellent analytical, problem-solving, and communication skills, with great attention to detail.
• Proficient in both written and spoken English.

Principle Responsibilities

• Analyze requirements, create test scenarios, and execute manual test cases
• Perform functional, UI, and regression testing for web and mobile (iOS/Android) apps
• Identify, document, and report bugs clearly using tools such as JIRA or similar
• Verify fixes and conduct re-testing as needed
• Collaborate with developers and other stakeholders in Agile/Scrum teams
• Participate in QA activities throughout the software development lifecycle (SDLC)
• Ensure all deliverables meet quality standards and deadlines

Qualifications

• At least 1 year of hands-on experience in manual software testing
• Familiarity with test case management tools and bug tracking systems
• Basic knowledge of SQL for data verification
• Understanding of software development lifecycle (SDLC) and QA processes
• Good communication skills and a proactive attitude
• Experience working in Agile/Scrum teams is a plus
• Nice to Have (Optional, but advantageous)
• Interest or experience in automation testing (e.g., Playwright, Appium)
• Knowledge of scripting languages such as JavaScript or Python
• Experience with testing APIs using tools like Postman
• Familiarity with test automation frameworks (e.g., Cucumber, Robot Framework)
• Experience with CI/CD tools or pipelines