What Jobs are available for Quality Assurance Officer in Thailand?

bTaskee connects customers with trusted service providers (Taskers). We are looking for a Quality Assurance Officer to maintain and enhance the quality of cleaning services, ensuring they meet customer expectations and bTaskee standards.

Key Responsibilities

Quality Control & Monitoring

• Develop and implement quality standards, checklists, and evaluation criteria for cleaning services.
• Conduct regular inspections of cleaning services (remote and on-site).
• Assess Tasker performance using customer feedback and quality metrics.

Quality Management

• Analyze service quality data to identify trends and areas for improvement.
• Address customer complaints with corrective action plans.
• Collaborate with the training team to update cleaning guidelines.

Qualifications:

• Bachelor's degree in Quality Management, Hospitality, or a related field.
• 3+ years in quality assurance, ideally in cleaning services or facility management.
• Fluent in Thai and English.
• Attention to detail and strong analytical skills.
• Proficient in mobile apps and digital tools for monitoring.
• Effective communication and problem-solving abilities.
• Ability to travel within service areas for on-site inspections.

Why Join Us?
- Travel within service areas for inspections.
- Be part of a team maintaining bTaskee's reputation for excellent service.
- Opportunity to directly impact customer satisfaction and quality improvement.

Company Description

Thai Buddy Company Limited is a dedicated OEM pet food manufacturer based in Thailand, serving global brands with high-quality, custom pet food solutions. Specializing in private label production, we offer comprehensive services from formulation and sourcing to packaging design, production, and delivery. Our team consists of industry veterans with over four decades of experience in the global pet food sector, providing valuable insights, agile product development, and technical precision. We emphasize consistent quality, innovation, and sustainable practices to meet current market needs and future challenges. Located strategically in Thailand, we ensure efficient logistics and seamless coordination with clients worldwide.

Role Description

This is a full-time on-site role for a Quality Assurance Officer, located in Lam Luk Ka. The Quality Assurance Officer will be responsible for overseeing and managing quality control processes, ensuring compliance with quality standards and regulations, conducting quality audits, and implementing quality management strategies. Daily tasks will include performing inspections, testing products, analyzing data, reporting findings, and working closely with production teams to maintain high-quality production standards.

Qualifications

• Quality Control and Quality Assurance skills
• Strong Analytical Skills and experience in Quality Auditing
• Experience in Quality Management
• Excellent attention to detail and problem-solving abilities
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Bachelor's degree in Quality Management, Engineering, or related field
• Experience in the food manufacturing industry is a plus

Job Responsibility

• Take product samples from production for testing according to quality control standards.

• Prepare samples and perform special tests as requested by the production department. Samples can be prepared for testing.

• Report test results quickly to ensure product properties meet control requirements.

• Maintain cleanliness, safety, and orderliness of the workplace as assigned.

• Perform other tasks as assigned by the supervisor.

Qualification

• Vocational Certificate - Bachelor's Degree in Ceramics, Science, or other related fields.

• Have at least 2 years of experience in quality inspection in the construction materials industry.

• Take product samples from production for testing according to quality control standards.

• Able to work in shifts.

• Can use MS Office.

Company Description
A unique ownership product offering the opportunity for five-star holidays in choice destinations. The vacation lifestyle is yours to explore with Anantara and affiliated destinations, from one exotic locale to the next, for your family today and generations to come.

Job Description
The Officer–Quality Assurance and Administration is responsible for conducting a complete Quality Assurance overview of our Club application process, from application initiation to contract closure. This involves addressing post-sale concerns, responding to questions, and providing a thorough verification and acknowledgment overview of the pertinent facts related to applicant obligations, and ensuring accurate completion of all company and/or governmental documents governing new applicants, including points application forms and instalment payment contracts.

The goal is to ensure that applicants' concerns are addressed and by the end of the process they have a clear understanding of their obligations, fostering comfort with their decision.

Further responsibilities include contract creation and related tasks, and other administration & operational duties.

Flexibility is essential as the role may involve taking on additional duties to contribute to the overall efficient and effective operation of the business.

Key Responsibilities:

• Conduct a complete 'Quality Assurance' overview ensuring any concerns, issues etc. are fully addressed and the applicant is fully satisfied and comfortable with their decision apply to join Anantara Vacation Club.
• Obtain signatures from the applicants on the required documentation, ensuring accuracy and authenticity of the signatures.
• Maintain regular contact with applicants as the primary point of contact within AVC, ensuring contract closure is on schedule and obtaining any required documents or information promptly.
• Respond to and manage applicant concerns or complaints in collaboration with relevant departments before contract closure to secure the deal.
• Process cancellations promptly if it is confirmed the applicant will not proceed with the application.
• Maintain and distribute the live contract status report to the management of respective sites daily and respond to queries appropriately.
• Actively monitor preview presentation integrity, reporting any deviations to the Director of Preview Centre for corrective action.
• Communicate closely with other departments and business units regarding contract readiness, cancellation status, and credit reviews.
• Assist Associates in adhering to company policies, governmental compliance, and maintaining a professional image, reporting any breaches to management.
• Manage post-contract closure complaints efficiently, coordinating with the team to address the applicant's concerns promptly and accurately.

Provide operational and administrative support in accordance with directives set by management

Qualifications

• Excellent written and oral communicative skill in English and Mandarin. (specify other language if applicable)
• Excellent listening skills
• Comprehensive knowledge of the AVC product, including being fully conversant with all Club documents & agreements (disclosure statement, reservation guidelines etc.).
• A high level of attention to detail in relation to documentation and numeracy.
• Negotiation and persuasion techniques.
• Patience and understanding, especially with any language related barriers.
• Basic understanding of loan financing.
• The ability to identify issues, investigate problems, and propose effective solutions.

Education &/or Experience:

• Bachelor's degree or higher
• Previous experience relating to quality assurance, contract creation/management, administration and/or compliance, preferably with a hospitality or customer service orientated business is desirable.
• Finance background is desirable.

About Company

Crown Seal Public Company Limited is a manufacturer and distributor of Crown caps, Pilfer-Proof caps, Maxi-Crown, Maxi-Cap, Maxi-P and Plastic caps used as bottling and container seals for products namely carbonated drinks, milk, beer, liquor, soda, drinking water and medical supplies including the hand-held capping machine and Maxi-Cap sealing machine. Furthermore the company also earns the revenue from the printed sheets service.

We have been awarded ISO9001:2008, ISO14001:2004, GMP, HACCP, FSSC22000:2011 and OHSAS18001:2007/TIS18001:2554 certifications of excellence in management. We are requiring dynamic and highly skilled professionals to join our business in the following positions:

Responsibilities

• Monitoring plant quality issues, collecting information, coordinating with relevant authorities to deal with emerging quality issues.

• Follow up and summarize the results of the experiment, correcting/improving the quality of raw materials.

• Collect data, follow up on quality issues from the complaint/claim complaints of customers in collaboration with the publishing department.

• Checking the operation of raw material quality monitoring staff.

• To prepare a claim report for damages in case of non-quality raw materials in cooperation with the purchasing department of raw materials.

• Strictly comply with the regulations and regulatory documents relating to the quality standard system.

• perform other duties as assigned.

Requirements

• Bachelor's Degree in Chem. Science, Chemical Engineering.

• At least 0-3 years of experience in Quality Control / Quality Assurance.

• Knowledge of packaging, technology would be an advantage.

• Creativity and innovative thinking skills Problem-solving and statistical analysis.

• Good Command in English.

Essential Duties & Responsibilities:

Include the following. Other duties may be assigned.

• Conduct a complete 'Quality Assurance and Owner Understanding and Acknowledgement'  overview with the new Owner ensuring any concerns, issues etc are fully addressed and the Owner is fully satisfied and comfortable with their decision to enter into a purchase arrangement for Anantara Vacation Club Points,
• Ensure the accuracy of all purchase and finance installment (if applicable) documentation and that the new Owner is provided with all required documentation along with a new Owner's kit,
• Maintain contact with the new Owner and be their primary point of contact within AVC prior to the sale closing date to ensure sale closure is on schedule, and that any incomplete or additional documents, further deposits etc and/or information is obtained in a timely manner in order to finalize the purchase,
• Prior to sale closure provide assistance, additional information and reassurance to the new Owner should they experience post sale remorse, in order to keep the sale secured,
• Process any rescissions, once you are satisfied the sale will not proceed, in a timely fashion,
• Conduct 'post sale procedures', documentation, follow up training during the training induction period for all new Sales Executives,
• Conduct on a regular basis 'ongoing training and updates sessions' for all Gallery Sales Associates ensuring they are kept up to date in relation to post sale pre-closing new procedures etc,
• Actively monitor that the integrity of the sales presentation is not compromised, deviated from or distorted, reporting immediately to the Quality Assurance Manager any incorrect or inappropriate information that may be being presented whether through a genuine misunderstanding or otherwise so that the appropriate corrective and/or disciplinary  action is taken,
• Maintain close communications with the Corporate Contracts Administration Department in relation to new Owners in terms of sales ready to close, rescission statuses, etc,
• Maintain a log in respect to all new Owners 'Welcome' follow up calls by Sales executives and advise sales management of any lapses,
• Advise the Quality Assurance Manager daily of any processed rescissions, pending sales and sales closure statuses etc,
• Assist the Gallery Sales Administration Management in ensuring all Gallery Associates adhere to all Company and any Governmental compliance requirements, general AVC policies and procedures and that all Sales Gallery Associates act, at all times to ensure the 'Guest Experience' and the integrity of the 'Anantara' brand name are not compromised, ensuring all Gallery Associates represent the company in an ethical, moral and professional manner at all times,
• Respond to and manage in a timely manner any Guest concerns or complaints in conjunction with any relevant departments i.e. Marketing, Club Services etc.,
• Regularly update the Quality Assurance Manager with any relevant information and ongoing feedback on the performance and any other issues concerning the operation and effectiveness of the Quality Assurance function of the Sales Gallery,
• Promote good working relationships between your Sales Gallery and all other departments within AVC ensuring clear lines of communication are maintained.

Qualifications

Skills / Abilities:

To perform this position successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or abilities required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• Excellent written and oral communicative, verbal and non verbal listening skills for English & Mandarin Speaking
• Knowledge and application of AVC's sales methodology
• Comprehensive knowledge of the AVC product, including being fully conversant with all Club (Rules & Regulations, reservation guidelines etc.) documents & agreements,
• Positive and enthusiastic attitude,
• Presents a professional and knowledgeable image,
• Persuasive techniques,
• Patience and understanding, especially with any language related barriers,
• Accuracy in detail in relation to documentation and numeracy,
• Understanding of any lender financing facilities,

หน้าที่หลัก:

• ควบคุมกระบวนการผลิตให้เป็นไปตามสูตรและมาตรฐาน
• ตรวจสอบคุณภาพวัตถุดิบจนถึงสินค้าสำเร็จรูป
• ดูแลเอกสารระบบคุณภาพ เช่น GMP, HACCP, ISO
• ประสานงานกับทีมที่เกี่ยวข้องเพื่อให้การผลิตมีประสิทธิภาพ

คุณสมบัติ:

• เพศชายหรือหญิง อายุ 24–28 ปี
• ปริญญาตรี สาขา Food Science, Food Processing หรือสาขาใกล้เคียง
• มีประสบการณ์ 2–3 ปี ในงานผลิตหรือควบคุมคุณภาพอาหาร
• มีความรู้ด้านการแปรรูปอาหารและการควบคุมคุณภาพ

สวัสดิการ:

เงินเดือนตามตกลง, ประกันสังคม, ค่ารักษาพยาบาล, ประกันสุขภาพ/ชีวิต, โบนัส ฯลฯ

เวลาทำงาน:

จันทร์–ศุกร์ 2 สัปดาห์ สลับ จันทร์–เสาร์ 2 สัปดาห์

สถานที่ปฏิบัติงาน:

ศูนย์เรียนรู้ศาสตร์พอเพียงพรรณา – เขาใหญ่

สมัครงาน:

ส่ง Resume มาที่

สอบถามเพิ่มเติม: ฝ่ายบุคคล)

Responsibilities:

• Respond to customer questionnaires and inquiries with accurate technical information.
• Provide quality-related technical guidance in accordance with company policies.
• Perform and maintain risk assessments to proactively manage quality control.
• Support the Management of Change (MOC) process by identifying, evaluating, and mitigating risks to ensure compliance with quality standards and regulatory requirements.
• Collaborate with relevant departments to investigate and resolve customer complaints efficiently.
• Prepare, finalize, and issue complaint reports to customers.
• Oversee the renewal of company licenses and ensure ongoing product compliance with regulatory authorities, including the Thai FDA.
• Manage product registration processes, maintaining up-to-date documentation to meet legal and customer requirements.
• Develop, implement, and maintain quality assurance systems and procedures in compliance with applicable standards and regulations.
• Coordinate with regulatory bodies to secure product licenses, ensuring full legal compliance and alignment with company and customer needs.
• Work closely with cross-functional teams to embed quality requirements throughout business operations.
• Contribute to achieving company and quality objectives through proactive teamwork.
• Monitor, analyze, and report key performance indicators (KPIs) for the Global QA and Shared Services departments.
• Conduct internal audits and inspections to verify adherence to quality standards.
• Analyze processes to identify improvement opportunities and recommend solutions to strengthen the quality system.
• Participate actively in company projects as assigned.
• Perform additional duties as required.

Requirements:

MUST

• Bachelor's degree in the food field.
• At least 3+ years of experience in a QA position in the food industry
• Knowledge of ISO9001, GMP/HACCP, FSSC22000
• Experience with HACCP analysis.

NICE TO HAVE

• Knowledge of Halal, Kosher or Thai FDA regulation is a plus.
• Excellent communication, reading and writing skills in both Thai and English.
• Extensive skills in Microsoft Office and SAP experience are a plus

รายละเอียดงาน

1. ตรวจสอบคุณภาพของสินค้าในกระบวนการผลิต ให้เป็นไปตามข้อกำหนดคุณภาพผลิตภัณฑ์

2. สุ่มตรวจสอบวิเคราะห์และติดตาม คุณภาพ วัตถุดิบและกระบวนการผลิต

3. ประสานงานรับข้อร้องเรียนลูกค้า วิเคราะห์ปัญหาว่าเกิดจากสาเหตุภายใน/ภายนอก

4. ออกเอกสาร NCR ติดตามกับลูกค้า และผู้ผลิต

5. ควบคุมดูแลเครื่องมือวัด ทำแผนสอบเทียบและทวนสอบเครื่องมือวัด

6. ใช้เครื่องมือทดสอบเทียบกับค่าสเปคผู้ผลิต

7. จัดทำ ปรับปรุง และรวบรวมเอกสาร/รายงานที่เกี่ยวข้องทั้งหมด

8. จัดทำ Report ตามที่ หัวหน้างานกำหนด

9. สนับสนุนงานอื่นที่เกี่ยวข้องตามที่ได้รับมอบหมาย

10. บริหารจัดการ DCC ในการจัดการเอกสารรับรองตามมาตรฐานต่างๆ

คุณสมบัติผู้สมัคร

1. อายุ 20-38 ปี
2. วุฒิการศึกษาระดับปริญญาตรี ขึ้นไป สาขาที่เกี่ยวข้อง
3. มีประสบการณ์การทำงานด้านประกันคุณภาพและควบคุมคุณภาพในสายโรงงาน 1 ปี ขึ้นไป
4. มีประสบการณ์ในสายงานประกันคุณภาพควบคุมคุณภาพด้านผลิตมอเตอร์ไฟฟ้า จะพิจารณาเป็นกรณีพิเศษ
5. มีทักษะการใช้เครื่องมือวัด การสังเกตุ แก้ปัญหาเฉพาะหน้าได้
6. สามารถใช้คอมพิวเตอร์ได้ในระดับดี
7. มีทักษะด้านการสื่อสาร
8. สามารถสื่อสารภาษาจีนได้
9. สามารถทำงานเป็นทีมและประสานงานกับหน่วยงานที่หลากหลายได้อย่างมีประสิทธิภาพ
10. สามารถทำงานวันจันทร์-วันเสาร์ได้