What Jobs are available for Quality Manager in Thailand?

เงื่อนไขการจ้าง: สัญญาจ้างปีต่อปี

วันทำงาน: จันทร์ - เสาร์

สถานที่ทำงาน: ไซต์งาน อ.ศรีราชา, จ.ชลบุรี

หน้าที่ความรับผิดชอบ:

1. ควบคุมและตรวจสอบคุณภาพงานก่อสร้าง

2. ควบคุมวัสดุ, อุปกรณ์, และวิธีการทำงานหน้างาน

3. จัดการงานเอกสารและรายงานด้านคุณภาพ

4. แก้ไขปัญหาและป้องกันปัญหาด้านคุณภาพ

คุณสมบัติผู้สมัคร

1. อายุระหว่าง 35-45 ปี, สาขาวิศวกรรมโยธา
2. ประสบการณ์ QA/QC อย่างน้อย 10-15 ปี ในบริษัทรับเหมาก่อสร้าง
3. หากเคยผ่านงาน โรงกลั่นน้ำมัน, Oil & Gas, หรือ Petrochemical Plant จะพิจารณาเป็นพิเศษ
4. มีความรู้และเความเข้าใจมาตรฐานคุณภาพและความปลอดภัยในระดับสูง
5. สามารถใช้คอมพิวเตอร์ Ms.Office ได้ดี

EssilorLuxottica, a fully integrated player, is a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically-integrated business that is uniquely positioned to address the world's evolving vision needs and the global demand of a growing eyewear industry. A unique global footprint with a worldwide presence across all stages of the value chain, EssilorLuxottica has over 180,000 employees committed to providing vision care and eyewear products that meet the individual needs and aspirations of each consumer. Our unique business model and relentless pursuit of operational excellence ensures that consumers everywhere have access to products that have been rigorously tested to meet internationally recognized standards, from the simplest pair of glasses to the most sophisticated custom-made lenses and branded eyewear. For more information, please visit 

Job Responsibility :

Ø  Manage and develop a Quality team to enable high quality product development and manufacturing.

Ø  Support team members on quality control processes, procedures, and policies, ensuring that they have the knowledge and skills necessary to perform their jobs effectively.

Ø  Establish and monitor quality management systems and programs for product quality, manufacturing quality, customer and supplier quality

Ø  Establish and monitor reliability test team, equipments bring up and maintenance, test plan and test method set up

Ø  Establish and monitor failure analysis team, make sure the production line and REL failure from EE, PD, Acoustic, RF, Camera be analyzed and give correction action in time

Ø  ESD system and calibration system set up, monitor, maintenance

Ø  Handle Market & customer complaints/ feedback and lead the Corrective & Preventive Action

Ø  Lead quality projects, drive problem-solving process and present proposals for solutions

Job Requirements:

Ø  Bachelor degree or above of Engineering majors (Electrical or Mechanical)

Ø  10 years' experience in quality assurance in sizable electronics consumer electronics industry, with at least 3 years at managerial level;

Ø  Good understanding of electronic assembly processes and testing methodologies

Ø  Familiar with ESD/Calibration/Reliability test

Ø  Working knowledge of statistics, and in-depth knowledge of quality methodologies such as design of experiments, statistical process control, sampling strategies, FMEA, GR&R

Ø  Strong ability to work with regional and global team for results

Ø  Effective communication skillful :Written and verbal fluency in English

Our customers expect every aspect of our business to be of a certain standard and rightly so, our company by its very name represents quality so the role of the quality assurance manager is critical to the business upholding its first-class reputation within the industry.

The Manager/Director of Quality drives continuous improvement and innovation across all departments and areas of the hotel through analyzing customer feedback, conducting daily quality audits, reviewing & establishing Standards and SOPs, identifying top priorities & opportunities for improvement, communicating relevant information and facilitating Quality Focus Groups.

Performs Stay Experience Platform Performance analysis, FORBES training, daily audits and prepares other QA reports.

• Conduct and leads the regular quality assurance meetings with all departments.
• Identifies areas of improvement through trends and analysis of guest feedback from various guest engagement platforms (internal & external).
• Identify opportunities to enhance processes and develop/propose improvement methods to elevate guest engagement.
• Analyze guest feedback to understand gaps, make decisions to improve guest satisfaction and communicate them to the relevant HODs.
• Identify shortfalls in "Process, Product, People-Performance, and People-Training" buckets" and communicate with relevant HODs and Learning & Development Managers to close the gaps.
• Reviews SOPs and provides support to HODs to increase efficiency and performance.
• Ensures compliance with Conrad and FORBES standards to create consistency in the highest quality of guest service.
• Prepares audit reports and shares feedback with team members and respective HODs to foster positive guest experience at all guest touch points.
• Observes performance and encourage continuous improvement.
• Plans, presents and implements training modules about Quality Assurance and supporting components to ensure all team members are up-to-date with the latest satisfaction scores and quality trends.
• Monitors team members' progress to ensure Waldorf Astoria standards are implemented and followed on a consistent basis.
• Prepare team FORBES audits, QA inspections and Mystery audits to achieve a "green·" standing.
• Attends departmental pre-shift meetings and communicates transparently with Hotel Manager on new processes and
• procedures that may impact guest experience positively.
• Bring innovative strategies for elevating the guest experience and continuous process improvement.
• Performs any other tasks assigned, requested or deemed necessary by the General Manager.

What are we looking for?
A Quality Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Strong communication skills, both verbal and written.
• Knowledge of training techniques.
• Proficiency, at an intermediate level, with computers and computer programs, including Microsoft Word, PowerPoint.
• Methodical and well-organized.
• Strong organizational, planning and analytic skills.
• A passion for delivering exceptional levels of Guest service.
• Excellent grooming standards.
• Flexible, reliable, accountable and resilient.
• Ability to work under pressure
• Minimum three years' experience in Operational Excellence Management role – service industry sector.
• Demonstrable excellent interpersonal and communication skills, strong leadership and organization skills
• Demonstrable accuracy and attention to detail
• Demonstrated ability to be flexible and work in a dynamic environment and fast-paced environment
• Multi-cultural exposure is a plus Flexible, reliable, accountable and resilient.

Work Locations
Conrad Koh Samui

Schedule
Full-time

Brand
Conrad Hotels & Resorts

Job
Administrative

Position:
Quality Manager

Location:
Rayong, Thailand

Industry:
Manufacturing Sector

Employment Type:
Full-Time / Permanent

Overview:

Our client, a well-established international manufacturing organization, is seeking an experienced
Quality Manager
to lead all aspects of quality assurance, systems management, and continuous improvement within their Rayong operation.

Key Responsibilities:

• Lead the quality management function across production and supplier networks
• Maintain and improve ISO 9001 and related certification standards
• Oversee internal and external audits, customer quality requirements, and corrective actions
• Develop, train, and mentor quality and production staff to maintain compliance and excellence
• Collaborate with operations and engineering teams to implement process improvements
• Support management with data analysis, reporting, and root cause investigations

Qualifications:

• Bachelor's Degree in Engineering or related technical discipline
• Minimum 5 years' experience in quality management within a manufacturing environment
• Strong knowledge of ISO systems, auditing, and problem-solving methodologies (8D, FMEA, PPAP, etc.)
• Excellent leadership, communication, and reporting skills
• Business level of English required

Responsibilities :

• Report all identified issues and cooperate closely with the management to ensure immediate action
• Manage and verify product/ process quality related document from product compliance statements, audit reports, specifications to quality agreements and relevant customer statements in the quality manual
• Coordinate and support customer on-site audits, ensure all customer feedback and complaints are addressed
• Identifies opportunities and implements solutions to continuously improve work process efficiency and accuracy
• Responsible for monitoring the team to ensure the quality of the new products planning and 4M change and meet the customer's requirement

Qualifications :

• Bachelor's degree in science or engineering and QC/QA experience at min. 7 years
• Good quality knowledge and implementation experience (SPC, Cpk, Gage R & R, DOE, Control Plans, 8D, Lean, etc.)
• Minimum 10 years experience in manufacturing or assembly of consumer electronics
• Excellence quality oriented and direct experience in highly disciplined production or assembly process
• People oriented, ability to motivate team members and drive for results and quality control
• Service minded and willingness to support teamwork with other departments and external customers
• Strong leadership skill with the ability to get results through mentoring others
• Proactively contribute to creating a good team atmosphere, good interpersonal, personality and can-do attitude
• Good communication in English, plus Chinese is the advantage.

Blackmores Group is an Australian publicly-listed company, with an extensive presence across Asia Pacific. Our vision is to connect every person on earth to the healing power of nature by combining our knowledge of nature and science to deliver quality health solutions to people and their pets everywhere, every day. Recognising that you can't have healthy people without a healthy planet, we're strongly committed to embedding sustainability across our business and giving back to the communities in which we operate.

As a purpose-led, performance-driven organisation, Blackmores Group strives to create remarkable employee experiences through supporting a diverse and inclusive culture, creating leadership that inspires high performance, and providing everyone with opportunities to achieve their professional, personal and wellbeing goals supported by our flexible work practices and family friendly policies.

Purpose of role:

This role will be responsible for local market quality support for locally manufactured products, development and maintenance of QA documentation and procedures, support the market NPD and product changes, Quality Audits, and support on the incoming delivery of finished goods, including consumer Quality complaints and Pharmacovigilance reporting.

Responsibilities include:

• Inspect and release local manufactured finished goods against product specification.
• Review certificate of analysis against product specification.
• Review / Audit Batch records from manufacturers.
• Control release status of products in Blackmores business system.
• Advise manufacturers of Approval to release. (Release for Supply function)
• Maintain local Quality batch documentation and retention samples.
• Assess and resolve product issues with the local manufacturer.
• Generating and managing NCRs (non-conforming reports) for local supplier issues.
• Co-ordinate local laboratory testing as required.
• Support Product Quality Improvement Process with local manufacturers.
• Perform on-site audits on local market or regional manufactures as directed.
• Perform on-site audit on regional raw material manufacturers as directed.
• Liaise with Product Quality on NPD and product changes to existing products.
• Assist with Product Specification Approval and Product Change Control, including label checking.
• Maintain and develop local market QA Documentation (processes and procedures).
• Liaise with the local regulator for Quality related issues as directed or required.
• Assist with counterfeit and product tampering queries and assessments.
• Provide local market recall support.
• Provide support and backup for functions performed by the Quality Manager in other locations as directed.
• Manage and resolve warehouse / distribution issues and compliance, via NCRs.
• Attend the Distribution centre to assist in resolving product quality issues
• Log and report Customer Complaints and Product Safety Issues into Blackmores business systems. Assist with follow up support as directed.

Who are you?

• Bachelor degree / Tertiary Education in relevant science field
• Minimum 7 years' experience in a regulated GMP manufacturing environment.
• Good understanding and knowledge of GMP/ Quality System and it's application
• Strong writing skills in Technical / SOP writing
• Software Applications - MS Word, Excel, PowerPoint and Outlook, Enterprise One, Access, SharePoint
• Proficiency in both Thai & English is highly desirable
• Excellent communication, negotiation & interpersonal skills
• Strong strategic thinking and executional skills, capable of building for simplicity, scale and repeatability
• A team player with strong skills in the areas of influencing, motivation, relationship building, and communication.

Agencies please note: this recruitment assignment is being managed directly by Blackmores Talent Acquisition team. We will reach out to our preferred agency partners if required. Your respect for this process is appreciated.

1. Strategy and Development

• Contribute to the creation and implementation of best practice quality vision, strategy, policies, processes and procedures to aid and improve operational performance
• Contribute to new business initiatives and projects and review and communicate the impact on Supplier Quality activities

2. General and Task Management

• Lead supplier development strategy, designing the metrics for the function and supplier performance
• Carry out supplier validation audits, with supplier support and supplier advanced product quality planning (APQP)

• Work with Engineering (Design and Manufacturing Engineers) team to define process parameters and criteria to ensure supplier process capability is effective to meet product and process requirements

• Support Purchasing with the supplier approval process by assessing manufacturing/technology capabilities and Health, Safety and Environmental risks

• Support new product launches to ensure suppliers are capable of delivering to the required quality standards
• Manage the root cause analysis and corrective actions process of supplier quality issues
• Perform on-site supplier visits for root cause analysis and verification of corrective actions of supplier quality issues
• Review and evaluate supplier quality data to identify process improvement opportunities within the supply chain
• Review supplier manufacturing processes, collaborate with suppliers on process improvement and value enhancement opportunities

• Manage the development and refinement of Design and Process FMEA's (Failure Mode and Effects Analysis) Report on achievement of targets and identify any actions required

• Manage and lead the team, ensuring adequate staffing levels, managing holiday allowances, recruitment, training, development, appraisal,attendance, disciplinary issues and daily supervision to maximise efficient productivity

3. Financial Budget and Control

• Input and hold responsibility for Supplier Quality budgets
• Responsible for achieving budget and forecast
• Prepare the annual Supplier Quality budget and forecasts and all Capital Expenditure proposals as well as ensuring compliance with legal standards.
• Manage the budget from identification to completion of projects

4. Relationship Management

• Develop and maintain strong relationships with internal and external stakeholders to ensure optimal performance
• Work collaboratively, negotiate and engage with key stakeholders to facilitate delivery and compliance with the purchasing strategy
• Communicate with stakeholders the impact of market change and potential effects on engineering design and development. Recommend solutions without compromising quality or service while optimising cost
• Other tasks as assigned

Qualifications :

• Bachelor's Degree & Above Manufacturing, Engineering, or a related field
• Independent user, good and able to communicate in English (Verbal and Written)
• More than 8 Years for automotive or related fields, with at least 3 years in a managerial or supervisory role.
• Quality Standards: IATF 16949, CQI, ISO 9001, Lead Auditor, VDA Standards:
• Problem-Solving Tools: 8D, Why-Why, Ishikawa, RCA.
• Core Quality Tools: PFMEA, FMEA, APQP, PPAP.
• Process Control & Audits: Internal, external, and supplier audits.
• Computer Literacy: Strong proficiency in Microsoft Office & ERP Systems.
• AI assistance: Explore and utilize AI to assist a regular task become more concisely.
• Have a personal car / driving lincense

Responsible :

Commissioning and maintenance of QC Facility:

• Preparation and finalization of QC testing equipment and infrastructure in discussion with central QC team.
• Collaborating with purchase team and ensure accurate and timely ordering of QC testing equipment and accessories.
• Working closely with Civil and Structural construction contractors to get the building and other Civil and Structural constructions done as per required quality standards and on time as per the pre-defined schedules.
• To get all QC equipment installed on time.
• To implement effective calibration and maintenance protocol for all quality control testing equipment so that required standard of accuracy and precision are achieved.

QC Laboratory operations – Product Quality:

• To Plan, Execute and monitor overall Laboratory activities including testing , calibration , quality inspection and clearance of product in order to achieve customer satisfaction and sustain preferred supplier status.

QC Laboratory operations – Raw Materials:

• To ensure accurate quality testing of raw materials including CBFS, Additives and water.

Quality Improvement – Continuous and Continual:

• To implement statistical analysis of raw material and product quality parameters and to achieve continuous improvement in terms of variance reduction and reduce 'out of spec' rejections and rework.
• To perform MSA (Measurement System Analysis) and ensure reliability, accuracy and capability of testing at high standards.

Customer Handling :

• To collaborate with customers and proactively address their quality expectations.
• Developing and implementing strong control measures in processing and packaging operations aiming towards zero customer complaints.
• Performing Root Cause Analysis for customer complaints as well as internal quality rejections, identifying and implementing Corrective and Preventive Actions.
• To play lead role in facilitating Customer Audits and Audits by certification agencies and regulatory agencies, preparing quality improvement actions and sharing with relevant stakeholders.

QMS Implementation:

• To play lead role and implement QMS across all the areas of factory operations.
• To implement strong process control mechanisms and effective Internal Audits.

Qualification :

• Bachelor in Chemical / Mechanical Engineering. Or Bachelor / Master degree in Science preferably in Chemistry.
• Minimum 18 years experience in Quality Management with at least 10 years experience of Heading QC/QA function.
• Six Sigma Green Belt / Black Belt /IATF1969 , ISO9001 ,ISO17034,ISO14001
• Certification in quality management
• MS office (should be good at MS Excel)
• Application of Statistical Tools – 7 QC tools, MSA, etc
• Business and Financial Acumen
• RCA, CAPA, customer handling

About AAR

AAR is an awarded global aerospace and defense company that offers employees a long-term career pathway and the opportunity to work with a great team At AAR, our people remain our priority We create the #BestTeamInAviation by focusing on recruitment, training, growth, engagement, and retention. AAR employees are empowered to meet their individual professional development goals through our global learning and development program, mentorship program, leadership training, continued education, networking, and much more

Primary Location: 700/160 Amata City Chonburi Industrial Estate Moo1, T. Bankao, A. Pantong, Chonburi, 20160 Thailand.

Overview:

The Quality Manager is responsible for monitoring and improving product and service quality across the organization in accordance with established policies and best practices. The Quality Manager will lead quality assurance and control initiatives, drive continuous process improvements, and ensure adherence to industry and regulatory standards.

Key Roles & Responsibilities:

• Manage and lead the Quality Management System (QMS) and Safety Management System (SMS). Optional for NDT Level III certification and experience for MAG, FPI, UT Inspection

• Lead and manage a team of quality assurance and control professionals to effectively execute quality initiatives

• Ensure compliance with industry and regulatory standards and certifications (EASA, CAAT, FAA, CAAC, CAAS, & EN9110 regulations)

• Implement and oversee quality control and testing procedures to ensure product consistency and customer satisfaction

• Monitor and report on key quality metrics to identify opportunities for improvement

• Identify and address quality issues, conduct root cause analysis and implement corrective and preventative actions (CAPA)

• Collaborate with cross-functional teams (e.g. production, engineering, supply chain) to ensure quality requirements are effectively integrated into all aspects of the business

• Provide regular quality training and education to all staff to ensure awareness and understanding of quality policies and procedures

• Stay abreast of industry trends and developments to ensure the organization is adopting and implementing best practices

Minimum Required Qualifications:

• Bachelor's degree in quality management or related field; optional will be a Master's degree

• Proven experience as a Quality Manager, and Quality Control & Assurance or in a similar role

• Strong knowledge of quality management systems and industry standards (EASA, CAAT, FAA, CAAC, CAAS, & EN9110 regulations)

• Excellent leadership, communication, and interpersonal skills

• Experience in analyzing data and identifying opportunities for improvement

• Demonstrated problem-solving and decision-making abilities

• Ability to effectively manage a team and collaborate across all levels of the organization

• High attention to detail and accuracy

• Proficient in spoken, reading and written English. TOEIC   >= 800