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Real Estate Coordinator/Specialist

฿600000 - ฿1200000 Y Puri Co., Ltd.

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Job Description

SUMMARY

The role of the Real Estate Coordinator/Specialist is to support the Global Real Estate organization in the promotion, administration and follow-up of our Panpuri's Retail Real Estate portfolio.

The Real Estate Coordinator/Specialist will perform critical administrative real estate functions in line with the global Real Estate strategy and regional business requirements. The role is responsible for maintaining and updating Panpuri's global Real Estate databases, driving the collation of supporting data for Proposal and ROIC presentation, assisting insurance and claims, documentation, and internal/external stakeholder liaison. This position contributes to the success of Panpuri's unique retail experience and landscape, and follows our retail principles, strategy, values and Ethos.

ROLES & RESPONSIBILITIES

This role is at the Self/Operational level.  The critical Panpuri capabilities for this role are:

Execution

  • Prioritizes activities and tasks and adjusts when appropriate. Effectively schedules time to complete work, coordinates to avoid conflicts. Takes advantage of available resources to complete work efficiently.
  • Uses time effectively, prevents distractions from interfering and follows up promptly on action items. Manages expectations to ensure others are aware of timeframes, priorities and workload

Building partnerships

  • Actively contributes, making suggestions and volunteering assistance to help group achieve its goals. Encourages respect and involvement by asking for others' ideas, opinions, and participation
  • Shares important or relevant information and rationale with others. Adheres to expectations and fulfils responsibilities

Decisions & directions

  • Recognises problems and opportunities and determines whether action is needed. Selects the most viable option from a set of alternatives. Implements decisions or initiates action with appropriate urgency.

Creativity & change

  • Actively seeks information to understand the rationale and implications for changes. Treats new situations as opportunities and seeks to identify and communicate the benefits of changes, collaborates with others to implement changes. Adapts and adjusts behaviour and tries new approaches to deal effectively with changes

Client Focus

  • Gathers information to understand client circumstances, problems, expectations, and needs. Identifies barriers that impact client service, communicates concerns and recommendations to others. Apply actions that create client satisfaction

Real Estate Mandates


•    Support Real Estate team in the administrative tasks associated with the negotiation of store relocations, leases, closures, store renewals, extensions and downsizes including (but not limited to) co-ordinating execution & registration of lease documentation.


•    Support the Real Estate team and Store Design & Development team in the lead up to opening new stores including obtaining & providing documentation (BG, insurance, etc).


•    Support the Real Estate team with the planning & management of brand exposure and potential locations.


•    Support the Real Estate team with the administrative tasks associated to head offices and leases management.


•    Responsible for the management of lease extensions/expiries of existing tenancies (commercial and non-commercial).


•    Assist Real Estate team with the provision of data for P&L analysis & Deck Proposal.


•    Maintain the region's data in and reporting from the global Lease system and real estate management platform, including availability of all lease and legal documentations.


•    Liaise with the Global functional teams and assist with implementation and management of validation process & templates where appropriate.


•    Liaise with Finance, Accounting and Treasury to provide information on portfolio as requested.


•    Manage & distribute insurance policies for store portfolio.


•    Assist the Regional Real Estate Manager with ad-hoc Real Estate matters as required.

Renewal, Restructuring, and Rent Relief


•    Support Real Estate team with the administrative tasks associated with the negotiation of rent relief for affected tenancies in line with Global and the Local strategies.


•    Liaise with Finance team to coordinate rental abatements and payment of balance of rent and other charges for affected tenancies.

Reporting and Analysis


•   Conduct market research for both the retail and cosmetics industries regionally.


•    Support the Real Estate team with the compilation of regular monthly leasing reports, presentations and other information as required.


•    Responsible for inhouse Real Estate tools (off-line, on-line); Establishing and maintaining robust electronic filing system.


•    Provide Managing Director and CEO with real estate analysis on existing/new portfolio (post opening analysis, performance, productivity).


•    Review, follow-up and update all Real Estate trackers as per global strategy (lease negotiation, roadmaps,


•    Portfolio management, etc …)


•    Provision of turnover data to Landlords and all other ad-hoc needs in line with the strategy

GENERAL OFFICE ETIQUETTE

Team Involvement and Support


•    Assist in maintaining harmonious workplace relationships by openly and effectively communicating with other employees


•    Be an active team member by demonstrating a willingness to help and support others


•    Work in a cooperative manner with all other employees


•    Adhere to the Equal Opportunity policy of the company

Health and Safety


•    Ensure that full care is taken in the performance of all duties to protect the health and safety of oneself, fellow employees, visitors and consultants


•    Adhere to the Occupational Health and Safety policy of the company

QUALIFICATIONS


•    Bachelor's degree in Business/Commerce/Real Estate, or the equivalent experience


• years with relevant experience


•    Ability to demonstrate initiative and proactively identify issues and process improvements


•    Strong attention to detail and thorough approach to completing tasks


•    Highly organised, efficient and excellent time management skills


•    Knowledge of the retail and Real Estate markets in the region is desirable.


•    Strong affinity with local culture that are aligned with the Panpuri DNA

EMPLOYEE BENEFITS


•   5 working day per week


•   Annual Salary Adjustment


•  Performance Bonus


•  Group Health Insurance


•  Provident Fund


•  Accident Insurance


•  Dental Allowance


•  Annual Health Check-up


•  Marriage Allowance


•  Childbirth Allowance


•  Bursary for Employee's Children


•  Funeral Assistance (parent, spouse and child)


•  Funeral assistance for employee's pass away


•  Flexible wellness benefits program


•  Language Learning Allowance (English,Chinese,Japanese)

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Customer Service

฿150000 - ฿300000 Y Novozymes

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Job Description

Are you ready for a new beginning?

We need your talent, knowledge and dedication to better our world with biology.

Our purpose points the way

In Novonesis, we know that solutions rooted in biology can help solve humanity's biggest challenges. Since we began more than a century ago, this has been our guide. It's how we've gotten so far. And it's how we'll impact the future. Now, more than ever, the world needs change. And with biosolutions, the possibilities for transformation are endless.

We're here to better our world with biology.

In this role you'll make an impact by:

  • Promote digital order platform to new customers.
  • Customer on boarding to ensure the sufficient communication regarding supply chain related services.
  • External interface to receive customer orders and order changes. Attend to the customer calls and email.
  • Coordinate with the GCC team/ Sales Support/ Commercial/ Finance/ Planner to ensure the order is taken care until the invoicing completion.
  • Coordinate with the Logistics Specialist and external Third-Party Logistics (3PL) to have the delivery arranged.
  • Handle and coordinate the delivery and shipping documents for outbound delivery.
  • Courier original documents to customers using Thai post.
  • Coordinate with the Logistics Specialist and external vendor to do custom clearance.

To succeed you must hold:

  • At least 2 years of relevant Customer Service/ Supply Chain work experience.
  • SAP knowledge required and Salesforce knowledge as additional advantage.
  • Excellent communication skills in English & Thai.
  • Responsible with positive attitude.

Could our purpose be yours? Then apply today

At Novonesis we commit to an inclusive recruitment process and equality of opportunity for all our job applicants. We recommend you not to attach a cover letter to your application. Instead, please include a few sentences in your resume/CV about why you are applying. To ensure a fair recruitment process, please refrain from adding a photo in your resume/CV.

Novonesis is dedicated to fostering a unique community by embracing and respecting differences. We make all employment decisions based on business needs, ensuring that every individual can thrive, regardless of identity or background such as ethnicity, religion, gender, sexual orientation, age, disability, or veteran status.

Want to learn more?

Learn more about Novonesis, our purpose, and your career opportunities at

Not the right fit for you?

Even if this job isn't the right fit for you, perhaps you know someone who might find it interesting. If so, please feel free to share the job link and encourage them to apply. Thank you for your referral Please check out our other open positions. The right fit for you could just be a few clicks away.

Stay alert: Avoid recruitment scams

At Novonesis, we are committed to maintaining a safe and transparent recruitment process. Please be aware of potential scams targeting job seekers and take note of the following:

  • Novonesis will never ask for sensitive personal information, such as bank account details, Social Security numbers, or passwords, at any stage of the hiring process.
  • Novonesis does not make employment offers without conducting interviews with candidates.

If you receive suspicious communication claiming to be from Novonesis, please do not share any personal or financial information. We encourage you to verify the legitimacy of the message by contacting us directly through our official channels.

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Customer Service

฿600000 - ฿1200000 Y Novonesis

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Job Description

Are you ready for a new beginning?
We need your talent, knowledge and dedication to better our world with biology.

Our purpose points the way
In Novonesis, we know that solutions rooted in biology can help solve humanity's biggest challenges. Since we began more than a century ago, this has been our guide. It's how we've gotten so far. And it's how we'll impact the future. Now, more than ever, the world needs change. And with biosolutions, the possibilities for transformation are endless.

We're here to better our world with biology.
In This Role You'll Make An Impact By

  • Promote digital order platform to new customers.
  • Customer on boarding to ensure the sufficient communication regarding supply chain related services.
  • External interface to receive customer orders and order changes. Attend to the customer calls and email.
  • Coordinate with the GCC team/ Sales Support/ Commercial/ Finance/ Planner to ensure the order is taken care until the invoicing completion.
  • Coordinate with the Logistics Specialist and external Third-Party Logistics (3PL) to have the delivery arranged.
  • Handle and coordinate the delivery and shipping documents for outbound delivery.
  • Courier original documents to customers using Thai post.
  • Coordinate with the Logistics Specialist and external vendor to do custom clearance.

To succeed you must hold:

  • At least 2 years of relevant Customer Service/ Supply Chain work experience.
  • SAP knowledge required and Salesforce knowledge as additional advantage.
  • Excellent communication skills in English & Thai.
  • Responsible with positive attitude.

Could our purpose be yours?
Then apply today
At Novonesis we commit to an inclusive recruitment process and equality of opportunity for all our job applicants. We recommend you not to attach a cover letter to your application. Instead, please include a few sentences in your resume/CV about why you are applying. To ensure a fair recruitment process, please refrain from adding a photo in your resume/CV.

Novonesis is dedicated to fostering a unique community by embracing and respecting differences. We make all employment decisions based on business needs, ensuring that every individual can thrive, regardless of identity or background such as ethnicity, religion, gender, sexual orientation, age, disability, or veteran status.

Want to learn more?
Learn more about Novonesis, our purpose, and your career opportunities at

Not the right fit for you?
Even if this job isn't the right fit for you, perhaps you know someone who might find it interesting. If so, please feel free to share the job link and encourage them to apply. Thank you for your referral Please check out our other open positions. The right fit for you could just be a few clicks away.

Stay alert: Avoid recruitment scams
At Novonesis, We Are Committed To Maintaining a Safe And Transparent Recruitment Process. Please Be Aware Of Potential Scams Targeting Job Seekers And Take Note Of The Following

  • Novonesis will never ask for sensitive personal information, such as bank account details, Social Security numbers, or passwords, at any stage of the hiring process.
  • Novonesis does not make employment offers without conducting interviews with candidates.

If you receive suspicious communication claiming to be from Novonesis, please do not share any personal or financial information.
We encourage you to verify the legitimacy of the message by contacting us directly through our official channels.

Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.

Customer Service

฿180000 - ฿250000 Y Kick2Cloud Co.,Ltd

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Job Description

ตำแหน่ง: Customer Service

บริษัท Kick2Cloud Co.,Ltd. กำลังมองหาพนักงานที่มีความพร้อมและมุ่งมั่นที่จะดูแลลูกค้าของเราอย่างยอดเยี่ยม ในตำแหน่ง Customer Service คุณจะมีบทบาทสำคัญในการตอบคำถามและให้คำแนะนำแก่ลูกค้าให้ประสบการณ์ที่ดีในการใช้บริการของเรา

หน้าที่หลัก:

  • ให้คำปรึกษา แก้ไขปัญหา และให้บริการลูกค้าทางโทรศัพท์ และช่องทางออนไลน์
  • ให้คำปรึกษา แก้ไขปัญหา และให้บริการลูกค้าที่บริษัทลูกค้า กรณี Onsite Support
  • จัดการและแก้ปัญหาเกี่ยวกับการให้บริการและผลิตภัณฑ์ของบริษัท
  • ติดตามและแก้ไขปัญหาให้กับลูกค้าจนกว่าจะได้รับการแก้ไขอย่างสมบูรณ์
  • บันทึกรายละเอียดการติดต่อของลูกค้าและการแก้ไขปัญหาลงในระบบ
  • ให้ข้อมูลและคำแนะนำที่มีประโยชน์แก่ลูกค้าเพื่อสร้างประสบการณ์ที่ดี

ทักษะ คุณสมบัติ และประสบการณ์:

  • มีประสบการณ์ในการให้บริการลูกค้าเป็นเวลาอย่างน้อย 1-2 ปี
  • มีทักษะการสื่อสารที่ดี สามารถให้คำแนะนำและแก้ปัญหาให้กับลูกค้าได้อย่างมีประสิทธิภาพ
  • มีความยืดหยุ่น อดทน และความเข้าใจในความต้องการของลูกค้า
  • มีความสามารถในการใช้เทคโนโลยีและระบบคอมพิวเตอร์เพื่อการทำงานได้อย่างคล่องแคล่ว
  • มีทัศนคติที่ดีและมุ่งมั่นในการทำงาน
  • สามารถไปทำงานนอกสถานที่ได้ พื้นที่กรุงเทพและนนทบุรี

สมัครงานกับ Kick2Cloud Co.,Ltd. ในตำแหน่ง Customer Service ทันที

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Customer Service

฿300000 - ฿600000 Y Intergarde (Thailand) Co., Ltd. (Head Office)

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Job Description

SUMMARY OF POSITION

We are looking for a customer-oriented service representative dedicated to supporting our European market customers (B2B and B2C). This person will act as the liaison for customers, providing product and service information, managing after-sales support, and resolving enquiries/ complaints with accuracy and efficiency.

The aim is to ensure excellent service standards, maintain high customer satisfaction, and support the brand's long-term growth and customer retention in Europe. From time to time, this position may also support sales or marketing related activities.



PRIMARY RESPONSIBILITIES (CUSTOMER SERVICE – EUROPE)

  • Manage all incoming enquiries from European customers via phone, email, and digital channels
  • Provide timely, professional responses in English (and other European languages where possible)
  • Handle both B2B and B2C requests, including after-sales service such as returns, warranties, and exchanges
  • Build strong relationships with European customers through clear, professional, and friendly communication
  • Handle complaints by providing appropriate solutions within approved guidelines and ensure follow-up until resolution
  • Maintain accurate records of customer interactions, orders, and feedback
  • Prepare regular reports on customer service issues, trends, and after-sales cases
  • Provide feedback to sales and marketing teams based on customer insights from Europe
  • Support customer-related activities for sales and marketing when needed


ACADEMIC & TRADE QUALIFICATIONS

Essential Qualifications

  • Diploma or Higher in any field of specialization
  • Excellent command of English (reading, writing, and speaking) – must be able to communicate confidently with European customers and partners

Desirable Qualifications

  • Proficiency in additional European languages (such as German, French, Spanish, or Italian) will be considered a strong advantage
  • Customer service-related certification or training
  • Knowledge of e-commerce tools and platforms
  • Knowledge of social media communication
  • Competence in Microsoft Office applications


EXPERIENCE

Essential:

  • At least 1–2 years of experience in a customer service position

Desirable:

  • Prior experience in international customer service, particularly with European markets
  • Experience in service-oriented industries or e-commerce


PERSONAL QUALITIES & BEHAVIOURAL TRAITS

  • Able to work independently and meet deadlines
  • Team player with strong organizational and interpersonal skills
  • Strong communication skills, particularly in English
  • European language skills are a plus
  • Calm, polite, and professional under pressure
  • Highly organized and able to multi-task
  • Attention to detail
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Customer Service

฿600000 - ฿1200000 Y Chemtech Innovation Co., Ltd.

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Job Description

Job Description

* This role is responsible for managing the end-to-end export and import processes, ensuring

* smooth coordination and full customs compliance with regulations. The role involves

* collaborating with key business partners to ensure effective management, timely solutions, error-free documentation, and execution.

Responsibility

1. Import–Export Coordination

-Verify the accuracy of import–export documents such as Invoice, Packing List, B/L, and AWB.

-Coordinate with Shipping agents, Forwarders, transport providers, and the Customs Department.

-Monitor shipment status to ensure timely delivery of goods.

  1. License Application (TISI/FDA)

    -Prepare and submit import license applications to relevant government authorities (TISI, FDA, Customs).

    -Review laws, regulations, and requirements applicable to specific products.

    -Follow up on license approvals and maintain proper filing of related documents.

  2. Customs Declaration Entry

    -Input import/export customs declaration data into the Customs system (EDI/NSW).

    -Verify HS Code, tariff classification, and applicable duties/taxes for accuracy.

    -Coordinate with Customs officers and Shipping agents to resolve declaration issues.

  3. Documentation and General Coordination

    -Record and maintain import–export and licensing documents systematically.

    -Coordinate with Sales, Warehouse, and both domestic and international business partners.

Qualifications

- Bachelor's degree in any field

- At least 1 years of relevant work experience

- Proficiency in computer skills (MS Word, Excel, PowerPoint) and email

- Strong knowledge of export and import operations and all related documents (import/export processes, shipping, customs clearance, FTA, BL, Invoice, Packing List, AWB ,TISI, FDA,EDI/NSW)

- Excellent interpersonal communication, negotiation, presentation, and problem-solving skills

- Ability to work well both independently and as part of a team

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customer service

฿15000 - ฿30000 Y บริษัท ภูมิพัฒน์ฟาร์ม จำกัด

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customer service

จังหวัด กรุงเทพมหานคร (เขตลาดกระบัง)

อัตราค่าจ้าง ตามตกลง

รูปแบบงาน อื่นๆ (Other)

อัตรา จำนวน 1 อัตรา

รายละเอียดงาน

ดูแลลูกค้าและรับออเดอร์

คุณสมบัติผู้สมัคร

  • หญิง อายุ 21-35 ปั
  • ปวส-ปริญญาตรีทุกสาขา
  • แคล่วคล่อง และมีทักษะในการติดต่อสื่อสาร

สถานที่ปฏิบัติงาน

บริษัท ภูมิพัฒน์ฟาร์ม จำกัด

วิธีการรับ

ส่งใบสมัครทางEmail

บริษัท ภูมิพัฒน์ฟาร์ม จำกัด

เลขที่ 93 ถนนเลียบคลองลำกอไผ่ แขวงลำปลาทิว เขตลาดกระบัง กรุงเทพมหานคร 10520

ติดต่อ คุณสุรีรัตน์

โทรศัพท์ :

แฟกซ์ :

รายละเอียดบริษัท

บริษัท ภูมิพัฒน์ฟาร์ม จำกัด เป็นผู้ผลิตและผู้ค้าปลากะพง ปลาทับทิม

และปลานิล ส่งขายให้กับห้างค้าปลีกขนาดใหญ่ ร้านอาหาร และภัตตาคาร

บริษัทมีฟาร์มเลี้ยงปลาแบบครบวงจรขนาดใหญ่ของตัวเอง มีศูนย์จัดจำหน่ายดำเนินการโดยบุคคลากรมืออาชีพโดยตรง

ที่มาจาก วันที่ : 29 ตุลาคม 2568

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Customer Service

฿900000 - ฿1200000 Y Logistics Manager

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Job Description

Wako Logistics (Thailand) Co., Ltd.

About Company
We established in 1999, and held MTO license, our goal is to provide a seamless comprehensive "one stop" professional forwarding and logistics simple solutions to meet your special requirements in today's globally driven competitive and complex environment. Big enough to do the job but small enough to do it better, we incorporate flexible, cost efficient, quality services with advanced information technologies to help your business to realize its goal.

Responsibilities

  • Processing an export shipments as per Shipping Instruction
  • Ensure a smooth booking, documentation and invoicing process
  • Preparing shipping documents (Bill of lading, Invoice, PO, P/L, COA, etc.).
  • Act as center point of contact with customers for booking process, document confirmation/correction and related clarifications (including amendments)
  • Verifying the job is priced correctly upon sending the booking confirmation
  • Provide feedback on shipment and process improvement to Supervisor or directly to Head of Department
  • Work closely with other departments to support the booking process and expand more business

Qualifications

  • Bachelor's Degree or higher in Logistics, Management, or any related field.
  • Experienced and knowledgeable in Freight Forwarding Business or related fields.
  • Strong OFR Export both Operations and Customer Services.
  • Good command of written and spoken English.
  • Good computer skill.
  • Strong interpersonal and cooperate with all levels including management.
  • Can-Do attitude.

Contact
Wako Logistics (Thailand) Co., Ltd.

75/18 Ocean Tower 2 Bldg, 16th Fl., Sukhumvit 19 (Wattana), Klongtoey Nua, Wattana, Bangkok 10110

Tel: / Fax:

K. Kanjawat Alramlers Email:

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Customer Service

฿300000 - ฿600000 Y Mediterranean Shipping (Thailand) Co., Ltd.

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Job Description

Key Responsibilities

  • Responsible for prompt production of B/L & smooth cargo release, coordination and communication with customers
  • Responsible for accurate data input in MSC system
  • Manage the Import Section and supervise performance of the Export Team members to ensure a high quality of service and customer satisfaction
  • Handle special and exceptional problems for all Import shipments / enquiries
  • Coordinate with Import team to ensure local & global requirements are met
  • Manage key customer relationships and expectations
  • Lead & participate in support system improvement / new projects implementations
  • Any additional duties assigned by immediate supervisor or department manager

Key Stakeholders & Interface

  • External – Customers
  • Internal – Other departments

Key Experience & Qualifications

  • Minimum Diploma or bachelor's degree in logistics or maritime transportation or equivalent
  • Good knowledge of Export Documentation in shipping or forwarding
  • Minimum 2-3 years' experience in shipping or forwarding

Key Competencies & Skills

  • Positive attitude and able to work under pressure
  • Ability to lead a small section
  • Good communication, interpersonal and presentation skills
  • Meticulous with an eye for details
  • Strong Analytical Skills
  • Initiative

Employee Benefits

  • Annual Leave 15 Days/Year
  • Birthday Leave
  • Fix Bonus + Variable Bonus
  • Provident Fund
  • Group Insurance (Life&Medical)
  • Flexible Working Hour
  • Meal Allowance Every Month
  • Glasses Allowance
  • Dental Allowance

Work location: Near BTS Phra Khanong

All application will be treated strictly confidential

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Customer Service

฿200000 - ฿400000 Y CHAW MANAGEMENT COMPANY LIMITED

Posted today

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Job Description

Job Summary:

As a Customer Service at ActionCity (Thailand), you will be the frontline of our customer communication - answering chats across all platforms and turning every conversation into a sales opportunity. Your main goal is to deliver a friendly, fast, and professional online experience that drives customer satisfaction and sales conversion. You will handle inquiries, recommend products, upsell and cross-sell collectible items, and ensure smooth order handling from chat to checkout. This position is perfect for someone who is energetic, service-minded, and passionate about toys, pop culture, and collectibles, someone who loves chatting with customers and knows how to turn conversations into results.

Job Description:

  • Online Customer Engagement

  • Respond promptly and professionally to customer inquiries via LINE Official Account, Facebook, Instagram, Shopee and other chat platforms.

  • Maintain a friendly, positive, and brand-consistent tone in all communication.
  • Understand customer needs and recommend products, bundles, and promotions accordingly.
  • Handle customer feedback, complaints, or delivery issues with care and follow up until resolution.
  • Build good relationships with customers and turn first-time buyers into loyal fans.
  • Sales Promotion & Conversion

  • Promote new arrivals, pre-orders, and campaign offers to encourage purchases.

  • Actively upsell and cross-sell during chat conversations to increase order value.
  • Use product knowledge and storytelling to make each conversation engaging and persuasive.
  • Follow structured sales flow: greet → identify needs → recommend → confirm → close sale.
  • Track and record chat-to-sale conversion rates and report to Marketing/GM weekly.

  • Order & Payment Coordination

  • Confirm orders, payment details, and customer information with accuracy.

  • Coordinate with relevant teams (Stock, Operation, Accounting) to ensure order fulfillment and on-time delivery.
  • Handle payment confirmation, refund inquiries, and issue receipts/tax invoices as needed.
  • Maintain order records, chat logs, and customer data according to PDPA guidelines.
  • Marketing & Campaign Support

  • Support the Marketing team in executing campaigns and broadcasts on online channels.

  • Share product information, news, and promotions via chat and other online channels.
  • Collect feedback and report customer trends, FAQs, and improvement ideas to the team.
  • Assist with basic content tasks (caption drafts, customer messages, event reminders).
  • Reporting & Improvement

  • Update daily chat logs, customer inquiries, and sales performance reports.

  • Suggest improvements to enhance the chat flow and customer experience.
  • Participate in internal meetings to share insights and learn new product updates.

Qualifications:

  • Education: Bachelor's degree in Business Administration, Marketing, Communications, or related fields.
  • Experience:

  • 1–3 years of experience in Customer Service, Online Sales, or E-commerce Chat Operations.

  • Experience handling customer chats via LINE, Facebook, or Instagram is required.
  • Experience with toy, lifestyle, or retail industries is a plus.
  • Technical Skills:

  • Excellent command of chat and online communication platforms.

  • Familiar with online channel functions (tags, quick replies, auto reply, coupon, and rich menu).
  • Basic use of Google Sheets/Excel for order and sales tracking.
  • Basic understanding of CRM systems, PDPA, and order management processes.
  • Soft Skills:

  • Friendly, service-minded, and persuasive with strong closing skills.

  • Fast typing, clear writing, and professional chat etiquette.
  • Strong problem-solving and multitasking abilities.
  • Team player with a can-do attitude and positive energy.
  • Highly responsible, reliable, and organized.
  • Language: Proficiency in English and Thai (written and spoken) for chat and product names. Chinese is a big plus.
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