10 Regional IT Head jobs in Thailand

Area General Manager
Job ID

Posted
30-Apr-2025
Role type
Full-time
Areas of Interest
Engineering/Maintenance, Facilities Management
Location(s)
Bangkok - Krung Thep Maha Nakhon - Thailand
**About the Role**
As a CBRE Area General Manager, you will lead the day to day delivery of the assigned portfolio of accounts. This incorporates driving rapid profitable and sustainable growth, statutory compliance and governance, the management and development of staff (operational, sales, contract support and management), the continual development of our customers base and full operational responsibility of the assigned portfolio of accounts.
This position will also lead the technical excellence for Thailand and drive the standardization of engineering best practices. They will provide an internal multi-skilled consultancy service to the site operations and business development team to match customer requirements and champion technical solutions & innovations through partnership with wider CBRE network. They should be able to mentor and grow the engineering standard of technical staff inherent to the account, ensuring knowledge share across the business within Thailand while promoting safe methods of working ensuring CBRE rules and procedures are implemented correctly.
**What You'll Do**
Strategic Planning and Review
+ Exploit all opportunities of strategic development of the portfolio, deliver increased turnover and profitability, increase additional services and projects and renew all contracts/tenders
Financial & Asset Management
+ Take appropriate actions indicated by variances to ensure revenue, operating profit, working capital and booking targets are met and continually improved upon without compromising exceptional service standard or customer relationship
Operational Management
+ Provide leadership with full responsibility of profit & loss including development of contract financial planning for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded
+ Communicate and implement business policies and processes within the contract for various portfolio of accounts effectively
+ Ensure fair treatment of suppliers at all times, professional supplier management and arbitration of disputes
+ Work closely with procurement team to ensure maximum use of preferred suppliers and robust back-to-back contracts, performance focused contracts are in place with contract duration by leveraging maximum value
+ Optimize staffing structure operates across contracts and balance cost reduction without compromising delivery of excellent service. Staffing structure should be robust to support peaks and troughs in workload, disaster recovery and promote leveraging expertise across the portfolio of accounts
Business Development and Marketing
+ Support the sales process through solutions development, participate in presentation and consultation meetings, host visits and support mobilization of new accounts or demobilization of exit account
Customer Relations
+ Represent CBRE in a professional and credible manner to customers and the public
+ Build and develop high-level customer relationship with both existing and potential customers through fully understanding of their needs and demands
+ Focus on delivering excellent service level are maintained at times
+ Is contactable and responsive to customers at times
Quality and Safety Management
+ Monitor and identify areas of improvement as a matter of course
+ Create a culture of exceptional quality and innovation
+ Set an example of exceptional standard in all activities, language and communication
+ Identify and act on safety trends and reports to create intervention to protect business, our people and drive continuous safety improvement
+ Ensure mandatory processes are in place, and are compliant including but not limited to; line management auditing, HOP auditing, business unit QSHE objective and tracking, H&S scenario training and investigation
People Management
+ Ensure the team has the skills and motivation to perform their roles to the bets of their abilities. All staff must attend the company induction day and all mandatory trainings
+ Is constantly visible and accessible to the team
+ Ensure all staff are appraised annually and all managers are formally trained in the CBRE appraisal process and staff development plans are in place
+ Build a robust succession plan for the business unit by engaging Talent Management team as talent retention strategies
+ Build and encourage a culture of reward and recognition within the business unit
Technical
+ Actively participate in the development of innovative and cost-effective FM technical solutions that includes support the sales team in presales activities to develop engineering value proposition, responding to RFP/RFIs with technical expertise and insights, and conducting the gap analysis to ensure the feasibility and deliverability of proposed solutions.
+ Conduct site technical due diligence/surveys as technical expert as and when required, support the effective management of the technical Operations, Repairs and Maintenance (OMR) portion of the building(s) budget(s), providing budget variance reports when required and assisting with annual reconciliations.
+ Work directly with our operations and business development teams across Thailand, supporting and leading on maintenance and engineering management, as well as well work with APAC and Thailand leadership team on developing, deploying, and managing our strategy for maximizing and growing our technical services.
**What You'll Need**
Qualification and Experience
+ Master's or Bachelor's Degree from college or university and a minimum of 10 years of experience and industry knowledge in facilities management, building services and projects.
+ Tertiary qualification in Engineering Studies preferable with Bachelor of degree from an accredited college or university in Electrical/Mechanical or Building Services related subject.
+ Professional certifications (e.g., LEED, CEM, FMP) will be an added advantage.
Communication Skills
+ Ability to comprehend, analyze, and interpret the most complex business documents.
+ Ability to respond effectively to the most sensitive issues.
+ Ability to write reports, speeches and articles using distinctive style.
+ Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public group.
+ Ability to motivate and negotiate effectively with key talents, top management and client group to take desired actions.
Reasoning Ability
+ Ability to solve advanced problem and deal with a variety of options in complex situations.
+ Require expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based multi-industry sale environment.
+ Draw upon the analysis of others and make recommendation that have direct impact to the company
Financial Knowledge
+ Require in-depth knowledge of financial terms and principles.
+ Review complex financial/business analysis and reports.
+ Ability to analyze the most complete business/financial data and develop innovative solutions.
+ Develop and implement financial policies and procedures.
+ Oversee and approve business unit budget
Other Skills and/or Abilities
+ Intermediate experience with Microsoft Office Suite.
+ Must have a strong command of the English language and excel in the areas of spelling, grammar and punctuation
+ Proven track record in senior management role which has included responsibility of services, culture, people and business growth preferably with technical and or hard services
+ Highly developed interpersonal skill, enthused by fast paced, high growth environment
+ Self-starter, confident, composed and result focused
+ Ability to balance strategic thinking with tactical delivery of client satisfaction
+ Ability to gain trust and support of top-level management and key client decision makers
+ Ability to manage conflict and crisis situations effectively
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

**POSITION SNAPSHOT**
Location: Southern region
Company: Nestlé
Business Unit/Division: Grocery Sales (LMT channel)
Full-time
Bachelor's Degree in any related field
Minimum 10 years of experience in distributor sales management
Have driving license
**A DAY IN THE LIFE.**
+ Manage direct account and/or distributor sales teams to deliver sales results as per the set objectives and in line with Nestlé standards within the agreed spending budget
+ Work closely with the sales team including coaching the team members intensively in order to deliver the key sales objectives; sell-in, sell-out, and visibility target.
+ Show strong knowledge in field sales cycle planning and demonstrated ability to lead others to deliver it.
+ Actively engage with Regional Sales Manager and Area Sales Executive to optimize the cost and maximize the sustainable sales growth opportunity and profit of the local key account customers.
+ Ensure adherence of the responsible sales team to all Company principles and policies including Trade Spending, Nestlé/local Trade policy, local Trade Terms, Safety and local regulations
+ Manage & strengthen the business partnership with local key account customers.
**ARE YOU A FIT?**
+ Minimum 10 years of experience in Area Sales Manager or Regional Sales Manager position with solid knowledge in selling to direct account and/or distributor
+ Having at least 3 years of experience in supervisory level with direct subordinates. Possesses leadership and team management skills
+ Good command of English communication with computer skills (MS-Office applications)
+ Able to work in upcountry

**Client company**:
Our client is a Food & Beverage global leading companies, they provide several own brands of beverage with sizing more than 10,000 million Baht annual turnover. Currently they are seeking a highly talented Assistant Manager, Managing Distributor Salesforce based Klongtoei, Bangkok

**Key Accountabilities**:

- Responsible to manage distributor in Northeastern area, covering 20 provinces as
- Drive and deliver sales results as per the set objectives and in line with Company standards within the agreed spending budget.
- Work closely with the operation sales team and local distributor including coaching the team members intensively in order to deliver the key sales objectives; sell-in, sell-out, and visibility target.
- Show strong knowledge in field sales cycle planning and demonstrated ability to lead others to deliver it.
- Actively engage with Regional Sales Manager and Area Sales Executive to optimize the cost and maximize the sustainable sales growth opportunity and profit of the local key account customers.
- Ensure adherence of the responsible sales team to all Company principles and policies including Trade Spending, Nestle/local Trade policy, local Trade Terms, Safety and local regulations
- Manage & strengthen the business partnership with local distributor or key customers.

**Qualifications**:

- Degree or higher in any fields
- 5+ years of experience in Distributor Management role from FMCG industry.
- Strong experience in Field Sales Management, Distributor Management Best Practice, Market Intelligence and Channel/Shopper Trends
- Strong in presentation and communication skills

**POSITION SNAPSHOT**

Location: Bangkok and Central West region
Business Unit/Division: Nestlé Professional
Full-time
Bachelor’s Degree in any related field
Minimum 5 years of experience in distributor sales management
Own a car with driving license

**A DAY IN THE LIFE.**
- Manage direct account sales teams to deliver sales results as per the set objectives and in line with Nestlé standards within the agreed spending budget.
- Work closely with the sales team including coaching the team members intensively in order to deliver the key sales objectives; sell-in, sell-out, and visibility target.
- Show strong knowledge in field sales cycle planning and demonstrated ability to lead others to deliver it.
- Actively engage with Regional Sales Manager and Area Sales Executive to optimize the cost and maximize the sustainable sales growth opportunity and profit of the local key account customers.
- Ensure adherence of the responsible sales team to all Company principles and policies including Trade Spending, Nestlé/local Trade policy, local Trade Terms, Safety and local regulations

**ARE YOU A FIT?**

You, as successful applicant will possess the followings:

- Minimum 5 years of experience in Area Sales Manager position with solid experience in supervisory level
- Experience in managing a team is a must
- Own a car with driving license. Able to work in the assigned area.

Company Description
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

**Job Description**:
As Regional Partner Manager, you will help support our transformational vision: 'Partner Success' is synonymous with 'Customer Success' in accelerating Digital Transformation and predictable outcomes for our partners.

The Regional Partner Manager is aligned to a focused regional territory to lead Co-sell/Co-delivery and "Sourced" NNACV. You will produce new business in logo accounts, and ensuring our partners help provide successful projects within your territory or region. You will work with Field Sales, Solution Sales specialists, Pre-sales, and the Customer Outcome teams to grow the pipeline.

You will be empowered to develop a joint go-to-market Territory plan featuring ServiceNow enabled service and workflow offerings. Strategies will feature "Sourced and Partner Impacted" NNACV, showcase wins and capacity metrics, and reflect regional Marketing plans and engagement with other ServiceNow sales solutions teams. Success will be measured by achievement of sales quotas for allocated accounts or territory on a quarterly and annual basis. Territory is aligned to the Thailand Sales territory, primarily Thailand, and secondary Vietnam.

What you get to do in this role:

- Work with ServiceNow partners to produce new business.
- Ensure our partners help provide successful projects to customers.
- Support joint sales pursuit activities to guide field interlock resulting in "Sourced" NNACV.
- Accelerate account growth through joint go-to-market plans in consideration of ServiceNow's four C requirements: Capacity, Capability, Competency, and Customer Success.
- Ensure Alliance operational thoughtfulness, consistency and business review governance with ServiceNow and executive partners from regional partners.
- Develop capacity plans to assure partners are well positioned to sell the value of the Now Platform and to provide successful customer implementations (through proper competencies, certifications, and committed co-delivery plans).
- Work with Marketing teams on both sides to build joint closed-loop demand generation plans (Partner Prospecting Days, CxO Roundtables and joint events).
- Ensure the Partner strategy is following Value Selling (i.e., Value Prompter) and Now Value principles.

**Qualifications**:
To be successful in this role you have:

- Develop & Maintain Standard Operating Procedures (Business Planning Guides, Enablement Journeys etc.)
- Effectively coach & enable partners both remotely and face to face as needed
- Communicate Partner Programs’ Requirements & Benefits across the ecosystem
- Ability to communicate in Thai language with our Thailand customers and partners
- Provide Day-to-Day Management of Partner Ecosystem
- Work closely with ServiceNow Partner Operations and Partner Enablement to ensure reporting and best practice is being executed
- Conduct Quarterly and Bi-annual Business Reviews
- Develop Partner Business Case + Program Roadmaps
- Articulate investment areas needed to both enter and progress through the partner program
- Execute Remediation Plans
- Enhance & Manage Partner Portal and Other Systems
- Work Towards Partner Revenue Goals through Teaming & Subcontracting
- Build and Maintain Relationships Between the PDC and the Partner ecosystem
- Participate in Marketing Events
- Traveling is mínimal

JV20

Additional Information
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job

**Our Mission**
At Palo Alto Networks® everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.
**Who We Are**
We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.
As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!
**Your Career**
As a SASE Specialist, you drive the sale of the Palo Alto Networks SASE portfolio. You will be responsible for delivering new clients in our growing territories. You are the primary point-of-contact for all accounts and are accountable for delivering at above quota sales performance in your region. You are motivated by a hunger to tackle critically difficult challenges that face our clients. You develop trusted relationships at a high, executive level, focusing on the strategic nature of the partnership. This means that you have a concrete understanding of our product suites, particularly our SASE (Secure Access Service Edge) solutions, and are able to help identify areas that can be resolved by Palo Alto Networks solutions.
You will support the execution of the overall SASE Go-to-Market plan alongside the core PANW team with the #1 focus driving strategic deals to closure to accelerate penetration in the market.
Your main objective will be to drive Prisma Access, Prisma SD-WAN and Prisma Access Browser bookings across the region.
Additionally, your credibility will guide your customers in their search to transition to a more secure online environment. You feel empowered by our product offerings - and love a technical challenge.
**Your Impact**
+ Develop and maintain detailed account profiles including organisational charts for all accounts to be reviewed by management on a quarterly basis
+ Facilitate communication on strategic and tactical issues facing our clients and partners
+ Maintain continuity and up-to-date knowledge of industry trends, technical developments, and governmental regulations that affect target markets
+ Develop market strategies and goals for each product and service - understand the strategies, goals, and objectives of accounts
+ You will be comfortable leading whiteboard conversations with customers, communicating the impact of these market and technology changes on their business and cybersecurity strategy.
+ Lead coordinating account strategy and tactics for sales support team (inside sales, systems engineering, sales management)
+ Take full responsibility for accurate sales forecasting by demonstrating in-depth knowledge of sales cycles from initial contact through the procurement process
+ Extensive domestic travel and possible international travel as necessary
**Your Experience**
+ Minimum 8+ years of sales experience in a high-technology environment as a direct/individual contributor
+ Have sold network infrastructure-based security & networking solutions including but not limited to - SASE, SD-WAN, CASB, Remote Access, Firewalls, ZTNA, Digital Experience
+ Sales excellence - ability to demonstrate strategy, planning, qualification and execution
+ Knowledge of how specific industries might use security & connectivity solutions
+ A go-getter mentality
+ Excellent communication skills including strong verbal and written skills
**The Team**
Our sales team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security.
As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won't find someone at Palo Alto Networks that isn't committed to your success - with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our sales team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats.
**Our Commitment**
We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
**Our Commitment**
We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.

**Work Schedule**
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**
**Position Summary:**
This is a business-critical position reporting to the Southeast Asia FP&A Lead in Singapore. Managing a team of 2, You work closely with commercial leadership to improve commercial enterprises, devising strategies for business growth through financial planning and evaluation.
**Key Duties and Responsibilities:**
**Finance Business Partnering**
+ Drive long-term and profitable growth through strategic investments and price realization.
+ Provide financial recommendations & support to the SEA commercial leader for various workstreams, including but not limited to Forecast/Annual Operating Plan/STRAP/QBRs/Gap Closure recommendations.
+ Proactively managing expectations of senior level commercial and finance leaders
+ Drive efficient and clear communication through standardized review formats and processes.
+ CAPEX tracking in tadem with business outcomes
+ Support ad-hoc analyses and requests as the need arises such as price modelling, organization review etc.
**Financial Planning & Analysis / Sales Ops**
+ Provide financial insights through open order and inventory risk assessments, offering recommendations based on business understanding and data analysis.
+ Proactively lead on calendars of financial activities to meet deliverables timelines.
+ Participate and lead in territory sales forecasts/AOP/STRAP calls.
+ Provide mentorship and collaborate with divisional analysts to drive process and report improvements.
+ Quota setting and sales attainment computation.
+ Actively participate and work closely with the commercial team to support the Commercial Leaders and regional team within SEA.
+ Liaise with various functions, including customer fulfillment, to understand shipment and order status, ensuring forecast accuracy.
**Education, Experience, and Requirements:**
+ Bachelor's Degree in Accountancy, Finance, or equivalent.
+ At least 8-10 years of experience in Financial Planning and Analysis.
+ Strong quantitative and analytical capabilities with advanced Excel skills.
+ Applied knowledge of Oracle E1, IBM Cognos, and SQL scripting is an advantage.
+ Country consolidation experience is a plus.
+ Proven experience in working in a highly matrix environment
**Knowledge, Skills, and Abilities:**
+ Possess strong communication skills to effectively work with senior management
+ Must be able to work under pressure in a complex matrix environment.
+ Enjoy working in a dynamic business environment.
+ Strong multi-tasking, organizational, and problem-solving skills.
+ Strong verbal and written communication and interpersonal skills.
+ Self-motivated, hands-on, detailed, and meticulous.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

**POSITION SNAPSHOT**
Location: Thailand
Company: Nestlé Professional
Full-time
Bachelor's degree in marketing, Business Administration or related field; with at least 2 years' experience in Regional Sales Manager position or 4 years of experience in Area Sales Manager position.
Good command of English level
**A DAY IN THE LIFE.**
+ Manage Sales Force (food service) and Distributors in the assigned region to achieve commercial objectives, including sales target, distribution, merchandising, etc.
+ Actively participate within ICP process, support definition of Field Sales Strategy to implement Channel Strategy and Customer Plan
+ Allocate and cascade the regional sales target to each salesperson on an individual basis.
+ Ensure good performance of the sales force in field operations in terms of sell-out, distribution, product merchandising and sales call effectiveness and productivity.
+ Follow-up the sales figures against the set sales target on daily and monthly bases; provide recommendation for necessary actions.
+ Periodically conduct a business plan and review with customers.
+ Conduct regional sales promotion activities within the assigned budget.
+ Monitor POP implementation by salesforce to ensure that it is in line with the commercial plans (Brand/Channel/Customer Strategies) mainly via meeting, market visit, auditing, etc.
+ Design the territory plan and monitor route and itinerary efficiency for sales force in the assigned region.
+ Perform distributor management including recruitment, selection, manage and review, and termination together with Account Manager and Channel Development Team.
+ Manage, allocate and monitor TTS spending according to the regional budget.
+ Manage smooth regional office operations.
+ Check and approve field sales incentives to ensure correctness and eligibility.
+ Reinforce the effective and efficient field sales execution to deliver the Field Management Best Practices (FMBP).
+ Ensure prompt payment from customers and take necessary actions to minimize bad debts.
+ Collaborate with peer RSMs to share best practices within Field Sales, Distributor Management etc., liaise with cross functional teams to drive regional Field Sales related initiatives.
+ Ensure full compliance to WHO-Code, Nestlé policies and Instructions and local legislation in the context of delivering objectives by self/entire Team.
+ Perform people development role for the specific region through Performance Management, providing input for career planning and development, and on-the-job coaching for field sales force.
**ARE YOU A FIT?**
+ Bachelor's degree in marketing, Business Administration or related field; with at least 2 years' experience in Regional Sales Manager position or 4 years of experience in Area Sales Manager position.
+ Understand all sales functions i.e., Trade Marketing, Customer, Field Sales
+ Strong experience in Team and Field Sales Management, Distributor Management Best Practice, Market Intelligence and Channel/Shopper Trends
+ Good knowledge of channel structure and opportunities in the region

**Our Global Company**
**Access countless opportunities to advance your career**
**Fresenius Medical Care offers products and services along the entire dialysis value chain from a single source. As of December 31, 2023, we cared for more than 332,000 patients in our global network of roughly 4,000 dialysis clinics. At the same time, we operated around 40 production sites on all continents, to provide dialysis products such as dialysis machines, dialyzers and related disposables.**
**Corporate Headquarters**
**Fresenius Medical Care's corporate headquarters is in Bad Homburg v. d. Höhe, Germany. The North American regional offices are located in Waltham, Massachusetts, the Asian-Pacific regional offices are located in Hong Kong and the South American regional offices are in Rio de Janeiro, Brazil.**
**Our corporate headquarters coordinates activities at an international scale in close collaboration with regional headquarters across the globe.**
The function assures that all water treatment systems (WTS) and concentrate delivery and production systems are set up to achieve the dialysis fluid quality in compliance with the corresponding FME standards as well as legal and other external requirements in the most efficient way, at regional level and collaborate with the local technical operations. This is mainly achieved by establishing and maintaining a proper operational monitoring, microbiological and chemical test system as well as supporting the required system validation, monitoring and training system.
**Tasks performed regularly which form the essential characteristics of the position.**
**Operations according to Care Delivery International APAC Water Quality Standard**
- Implementation of a monitoring, reporting and training system related to dialysis fluid quality and water treatment system parameters as input for data evaluation (e.g. quarterly reporting of relevant parameters by the clinic to country headquarter) including
- Training of qualified personnel for routine monitoring and water quality related activities
- Approval of accreditation of proper laboratory
- Supervise WTS and dialysis fluid quality monitoring process in dialysis clinics including:
- Periodic evaluation of routine monitoring results (e.g. data correctness, compliance with fluid quality requirements)
- Root-cause analysis and risk evaluation in the case of critical deviations in dialysis fluid or WTS parameters, with the assistance of regional & local Technical Operation and Nursing and Clinic Quality Management Team.
- Performance of risk assessments for e.g. concurrent validation, deviations from requirements, etc.
- Execution of immediate correction and corrective actions / risk reduction measures in case of critical deviations of dialysis fluid quality or water treatment parameters, with the assistance of regional & local Technical Operation and Clinic Quality Management Team.
- Immediate reporting to CDI management in case of critical deviations of dialysis fluid quality or WTS parameters
- Support of the responsible functions at clinic and country level in implementation of
- Work with local Technical Operations Team (TO), Project Planners (PP) and external vendor (if required) to the selection of water treatment and concentrate delivery systems, validation, routine monitoring, disinfection and sampling plans, etc. to ensure the proper operations of the WTS
- Immediate correction and corrective actions in the case of deviations of dialysis fluid quality or WTS parameters
- Gap analysis based on the retrospective annual validation and legal requirements including evaluation of resulting costs (i.e. project management for the directive implementation)
- Optimise dialysis fluids and water treatment related costs in cooperation with e.g. real estate and facility management function in compliance with FME's eco-control targets, with the assistance of the local TO/PP
- Planning of validation and re-validation processes, with the assistance of the local TO/PP
- Training of qualified personnel in the implementation of the validation/re-validation processes
- Cooperate with interface at local and at corporate headquarters, e.g. Technical Operations, Care Operations Establishment of network and close collaboration with technical experts, e.g. clinic technicians, WT project engineers, etc. and international FQR community
- Define targets and follow up on achievement
- Document all relevant reports, e.g. re-/ validation, risk assessments, disinfection and sampling protocols etc. in an organized and well-structured way
- Support local country organisation and management during internal and external audits by providing audit relevant documents and participation during audit
- Supervise and support the APAC Country FQR.
**Quality, Legal & Compliance**
- Follow and comply with all relevant FME policies, guidelines, manuals and SOPs in the version as amended from time to time ("FME Policies")
- Keep yourself updated about the current version of the FME Policies that are relevant for your role and integrate corporate values in daily business
- Legal requirements must be considered for defining the local responsibilities on authorization / release of dialysis fluids production equipment in the dialysis clinics (e.g. medical director, centre responsible, pharmacist)
**Key Performance Indicators**
- Provide information to respective Country Managing Director, Area Manager of business location in APAC, and participate in optimising total cost of ownership for water treatment systems.
- Reduction of WTS' contamination incidence rate
- Meeting legal & regulatory requirements and Local & FME compliance standards
**Qualifications, experience, know-how and skills critical for success***
**1) Required training and education:**
- Academic degree with additional specialized qualification or subject-related education, preferably in technical, engineering or healthcare services
- Project Management Experience on Water Treatment Systems
- Knowledge on international and regional regulations on Water Treatment Systems
- Preferably, Corporate FQR's qualification training on international/local legal regulations, corporate water directives, microbial management and basic WTS engineering
**2) Required professional experience (in years):**
At least 2-4 years professional experience in equivalent or similar functions ideally in a technical, engineering, healthcare or healthcare-related business environment
**3) Required personal competencies:**
- Highly professional attitude characterized by a result, quality, patient and customer-oriented working style
- High social competence paired with persuasiveness and self-confidence, high level of energy and positivity based on a sincere personality
- Team Player with a strong drive to create positive work environment, able to motivate, empower and connect teams
- Strong structured methodical approach leading to pragmatic and effective solutions
- Strong ability to set priorities and self-manage high volume workload
- High ability to think strategically and take qualitative decisions even under changing conditions or conflicting requirements
- High analytical and problem-solving skills with proven ability to organize and analyse data
- Very structured way of working with strong focus on efficient and effective processes even under pressure
- Hight level of change, negotiation and conflict management skills
- Basic skills in presentation, facilitation and training
- High resilience and flexibility
**4) Other specialized knowledge, expertise and skills:**
a) Technical knowledge
- Understanding of technical aspects of the water treatment system components and other related medical devices and products
- Awareness of the potential impacts of contaminated water/dialysis fluids on dialysis patients
- Chemical and microbiological knowledge related to water and dialysis fluids
- Knowledge of the applicable legal and IMS requirements
- Ability to evaluate the economic impact of decisions
b) IT skills
- Understand and use modern communication software and systems 
- Good IT user knowledge (MS Office, Intranet etc.) 
- Understand basics of e-health, data security and related topics
- Basic knowledge of EuClid desirable
c) Languages
- Country language and English fluent as a must (presenting, writing, reading)
- Other languages besides country language an asset
5) Special personal requirements:
Please list requirements such as willingness to travel or work weekends or shifts etc.
- Working for an international company with international standards 
- Travelling within the region and international across different time zones