171 Regional Operations jobs in Thailand

About Us

G Adventures is the world's largest small-group adventure travel company and we've been making epic travel memories happen on all seven continents for over 30 years.

Our mission is simple: to change lives through travel. And not just our travelers' either. Since day one, our tours have been built to establish meaningful relationships with local communities, directly benefiting the people and places we visit at every step of our tours.

With the demand for travel coming back strong, we are set up and excited for this next chapter in our company's story — and we'd love for you to be a part of it.

Our DNA revolves around building, nurturing, and developing a diverse culture of people and a true sense of belonging, where everyone is encouraged to bring their authentic self to work each and every day. You'll have the opportunity to grow your career, and yourself, alongside a passionate, talented, and welcoming community that works hard to spread goodness around the world.

If all that sounds like your kind of thing, well, we can't wait for you to join us.

Key Duties & Responsibilities

Strategic Leadership and Regional Planning

• Lead ongoing enhancements of operational and administrative processes, ensuring the systematic and efficient organization, and partnering with reservations managers to ensure effective booking and reservation systems across the PIMS region.
• Develop and implement regional operational strategies that align with company objectives and growth plans, driving long-term business performance and operational excellence.
• Lead cross-functional regional leadership teams to ensure alignment of operations with sales, marketing, product development, and finance, fostering collaboration and shared goals.
• Conduct periodic reviews of all existing products in collaboration with relevant head office departments to maintain relevance and quality.
• Coordinate with Product Services and Strategic Operations divisions to manage product lines and inventory efficiently and profitably.
• Ensure regional offices are properly budgeted and operate within financial targets.
• Conduct ongoing competitive cost analysis of products, monitor trip costings and expenses to ensure profitability and cost-effectiveness.
• Manage and reduce Cost of Goods Sold (COGS) by running trips to budget and identifying ongoing supplier cost savings in collaboration with the Buyer, PIMS.

Supplier and Stakeholder Management

• Collaborate with the Buyer, PIMS to source and negotiate contracts with outsourced suppliers, and provide training to ensure quality standards are met.
• Work directly with staff and suppliers to negotiate all tour-related costs and overhead items, ensuring agreements maximize value.
• Travel within the region to inspect hotels, transportation, and suppliers; provide support, attend trade shows, and stay informed on new industry trends.
• Develop G Adventures' presence within local tourism boards, associations, and committees, promoting brand awareness and industry engagement in PIMS.
• Ensure all operational areas uphold brand standards and properly represent third-party wholesaler brands as required.
• Support GM to maintain communication with government authorities and office building management to fulfill legal, financial, and lease requirements within the PIMS region (if any).

Team Leadership and Development

• Oversee ongoing training programs for office staff, CEOs, and local operators to build leadership capacity and regional infrastructure that supports rapid growth.
• Foster and promote G Adventures' company culture among office staff, suppliers, and CEOs, enhancing engagement and alignment with organizational values.
• Drive talent development and succession planning by identifying and nurturing future leaders within the PIMS regional operations team.
• Support travel style training initiatives within the region to ensure consistent customer experience.

Operational Excellence and Quality Control

• Regularly review passenger evaluations to identify trends, pinpoint areas for improvement, and develop initiatives that add value to tours.
• Partner with Indochina operations teams and suppliers to innovate and deliver profitable group and GFIT products for sale via G Adventures and third-party partners.
• Analyze international competitors and regional operators, consistently seeking value innovations and applying improvements across tours.
• Collaborate with the CEO Manager and suppliers to uphold and improve safety and hygiene standards across tours, vehicles, and accommodations.
• Lead change management initiatives to support adoption of new operational processes, technologies, or organizational shifts.

Compliance, Risk, and Incident Management

• Collaborate with external parties to fulfill legal and financial obligations of the local Kenyan business, maintaining up-to-date filings with authorities.
• Take an active role in managing critical incidents and emergencies in the field, coordinating communication and ensuring all relevant parties are kept informed.
• Work with CEO Manager and suppliers to ensure compliance with G Adventures' Safety Policy and drive continuous improvement of safety and hygiene standards.
• Oversee risk management and compliance frameworks to minimize operational, legal, and reputational risks in the region.

Communication and Content Management

• Work closely with the Innovations team to verify the completeness and accuracy of all trip content, including trip details and marketing copy.
• Monitor and maintain communication channels such as passenger feedback and regional correspondence to ensure timely responses and issue resolution.

Skills & Experience

• Bachelor's degree in Business Administration, Tourism Management, Financial Management, Accounting or a related field.
• Minimum of 5 years' experience in the travel industry, with extensive travel experience in the region.
• Demonstrated experience in new product development, rate negotiation and tour package costing.
• Experience developing and implementing systems and procedures to improve operational efficiency.
• Strong skills in negotiation and cost analysis of tour packages and supplier agreements.
• Proficient in office administration, problem solving and organizational management.
• Ability to manage crises and take responsibility for the safety and well-being of others.
• Ability to train and mentor team members effectively.
• Commitment to delivering high levels of customer satisfaction and maintaining strong stakeholder relationships.
• Excellent communication and interpersonal skills.
• Strong organizational skills with the ability to prioritize competing demands effectively.

What do we offer you?

• Competitive salary commensurate with the role
• Competitive benefits package
• Birthday day off
• Vacation time for you to recharge
• Enhanced Parental Leave
• Learning and growth opportunities
• Employee Resource Groups

*Applicable based on location*

G Adventures is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants.

About Us

G Adventures is the world's largest small-group adventure travel company and we've been making epic travel memories happen on all seven continents for over 30 years.

Our mission is simple: to change lives through travel. And not just our travelers' either. Since day one, our tours have been built to establish meaningful relationships with local communities, directly benefiting the people and places we visit at every step of our tours.

With the demand for travel coming back strong, we are set up and excited for this next chapter in our company's story — and we'd love for you to be a part of it.

Our DNA revolves around building, nurturing, and developing a diverse culture of people and a true sense of belonging, where everyone is encouraged to bring their authentic self to work each and every day. You'll have the opportunity to grow your career, and yourself, alongside a passionate, talented, and welcoming community that works hard to spread goodness around the world.

If all that sounds like your kind of thing, well, we can't wait for you to join us.

*Key Duties & Responsibilities *

*Strategic Leadership and Regional Planning *

• Lead ongoing enhancements of operational and administrative processes, ensuring the systematic and efficient organization, and partnering with reservations managers to ensure effective booking and reservation systems across the PIMS region.
• Develop and implement regional operational strategies that align with company objectives and growth plans, driving long-term business performance and operational excellence.
• Lead cross-functional regional leadership teams to ensure alignment of operations with sales, marketing, product development, and finance, fostering collaboration and shared goals.
• Conduct periodic reviews of all existing products in collaboration with relevant head office departments to maintain relevance and quality.
• Coordinate with Product Services and Strategic Operations divisions to manage product lines and inventory efficiently and profitably.
• Ensure regional offices are properly budgeted and operate within financial targets.
• Conduct ongoing competitive cost analysis of products, monitor trip costings and expenses to ensure profitability and cost-effectiveness.
• Manage and reduce Cost of Goods Sold (COGS) by running trips to budget and identifying ongoing supplier cost savings in collaboration with the Buyer, PIMS.

*Supplier and Stakeholder Management *

• Collaborate with the Buyer, PIMS to source and negotiate contracts with outsourced suppliers, and provide training to ensure quality standards are met.
• Work directly with staff and suppliers to negotiate all tour-related costs and overhead items, ensuring agreements maximize value.
• Travel within the region to inspect hotels, transportation, and suppliers; provide support, attend trade shows, and stay informed on new industry trends.
• Develop G Adventures' presence within local tourism boards, associations, and committees, promoting brand awareness and industry engagement in PIMS.
• Ensure all operational areas uphold brand standards and properly represent third-party wholesaler brands as required.
• Support GM to maintain communication with government authorities and office building management to fulfill legal, financial, and lease requirements within the PIMS region (if any).

*Team Leadership and Development *

• Oversee ongoing training programs for office staff, CEOs, and local operators to build leadership capacity and regional infrastructure that supports rapid growth.
• Foster and promote G Adventures' company culture among office staff, suppliers, and CEOs, enhancing engagement and alignment with organizational values.
• Drive talent development and succession planning by identifying and nurturing future leaders within the PIMS regional operations team.
• Support travel style training initiatives within the region to ensure consistent customer experience.

*Operational Excellence and Quality Control *

• Regularly review passenger evaluations to identify trends, pinpoint areas for improvement, and develop initiatives that add value to tours.
• Partner with Indochina operations teams and suppliers to innovate and deliver profitable group and GFIT products for sale via G Adventures and third-party partners.
• Analyze international competitors and regional operators, consistently seeking value innovations and applying improvements across tours.
• Collaborate with the CEO Manager and suppliers to uphold and improve safety and hygiene standards across tours, vehicles, and accommodations.
• Lead change management initiatives to support adoption of new operational processes, technologies, or organizational shifts.

*Compliance, Risk, and Incident Management *

• Collaborate with external parties to fulfill legal and financial obligations of the local Kenyan business, maintaining up-to-date filings with authorities.
• Take an active role in managing critical incidents and emergencies in the field, coordinating communication and ensuring all relevant parties are kept informed.
• Work with CEO Manager and suppliers to ensure compliance with G Adventures' Safety Policy and drive continuous improvement of safety and hygiene standards.
• Oversee risk management and compliance frameworks to minimize operational, legal, and reputational risks in the region.

*Communication and Content Management *

• Work closely with the Innovations team to verify the completeness and accuracy of all trip content, including trip details and marketing copy.
• Monitor and maintain communication channels such as passenger feedback and regional correspondence to ensure timely responses and issue resolution.

* *Skills & Experience***

• Bachelor's degree in Business Administration, Tourism Management, Financial Management, Accounting or a related field.
• Minimum of 5 years' experience in the travel industry, with extensive travel experience in the region.
• Demonstrated experience in new product development, rate negotiation and tour package costing.
• Experience developing and implementing systems and procedures to improve operational efficiency.
• Strong skills in negotiation and cost analysis of tour packages and supplier agreements.
• Proficient in office administration, problem solving and organizational management.
• Ability to manage crises and take responsibility for the safety and well-being of others.
• Ability to train and mentor team members effectively.
• Commitment to delivering high levels of customer satisfaction and maintaining strong stakeholder relationships.
• Excellent communication and interpersonal skills.
• Strong organizational skills with the ability to prioritize competing demands effectively.

What do we offer you?

• Competitive salary commensurate with the role
• Competitive benefits package
• Birthday day off
• Vacation time for you to recharge
• Enhanced Parental Leave
• Learning and growth opportunities
• Employee Resource Groups

*Applicable based on location*

G Adventures is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants.

Area management responsibilities:

• Manage the daily operations of our business in a specific geographic region
• Develop and implement strategic plans to achieve sales targets and increase profitability
• Manage and motivate a team of employees, including hiring, training, and performance management
• Monitor and analyze data to identify daily performance to hit KPI target
• Communicate regularly with senior management to provide updates on region performance and identify areas for improvement
• Provide excellent customer service by addressing customer complaints and resolving issues
• Collaborate with other departments to ensure the smooth flow of information and resources across the organization

Area management skills:

• Outstanding leadership and management skills, with the ability to motivate and inspire a team
• Excellent communication skills, with the ability to communicate effectively with employees, customers
• Strong analytical and problem-solving skills, with the ability to use data to make informed decisions
• Highly organized, with the ability to multitask and prioritize tasks effectively
• Strong customer service skills, with the ability to handle customer complaints and resolve issues

คุณสมบัติผู้สมัคร

1. Bachelor's degree in engineer, Logistics, business administration, management, or a related field
2. 2+ years of experience in a similar role, with a track record of achieving last mile delivery and managing operations
3. Experience in the express company or related field is a plus
4. Proficient in Microsoft Office and other relevant software applications Power BI is plus
5. Excellent interpersonal skills, with the ability to build strong relationships with teams, vendors, and community leaders.
6. Can stand by for wok over time in weekend or in case have to response customer or solve problem sometime.
7. Bilingual talent with Chinese or English skill is plus

Responsibilities :

• Responsible for orderliness and keep project area ready for use.
• Take care and manage the area is neatly and prepare the place for service.
• Coordinate the delivery and receipt of event space.
• Control and maintain the cleanliness and safety of the area to meet the established standards.
• Prepare invoice and receipt documents.
• Coordinate and assist in opening up sales areas.
• Responsible for organizing small events. (no more than 100 participants / 50 cars )

Qualifications :

• Bachelor's degree in Business Administration, Real Estate, Property Management or related field
• Minimum 3 years of experience in property or facility management, operations, or related roles
• Strong knowledge of building systems and maintenance practices
• Excellent organizational and time management skills
• Proficient in property management systems and MS Office Suite
• Problem - solving and decision - making capabilities
• High attention to detail and ability to manage multiple tasks effectively

Job Description

• Drive initiative success and rollout to enhance campaign efficiency and performance.
• Support the development of regional operational frameworks covering strategy, traffic, promotions, and tracking metrics.
• Share best practices and growth insights across the region via playbooks, reports, and workshops.
• Serve as the key liaison for regional and local teams to ensure operational excellence.
• Lead post-campaign performance analysis with analytics and cross-functional teams.

Job Requirements

• 4-5 years in e-commerce or consulting; regional exposure preferred.
• Expertise in campaign management and best practices.
• Strong communicator with proven stakeholder collaboration.
• Skilled in crafting and pitching proposals to leadership.
• Analytical thinker with experience translating data into actionable strategies.
• Proficient in PowerPoint & Excel for reporting and presentations
• Bilingual in English and Mandarin is a plus.

Drive initiative success and rollout to enhance campaign efficiency and performance.

Support the development of regional operational frameworks covering strategy, traffic, promotions, and tracking metrics.

Share best practices and growth insights across the region via playbooks, reports, and workshops.

Serve as the key liaison for regional and local teams to ensure operational excellence.

Lead post-campaign performance analysis with analytics and cross-functional teams.

4-5 years in e-commerce or consulting; regional exposure preferred.

Expertise in campaign management and best practices.

Strong communicator with proven stakeholder collaboration.

Skilled in crafting and pitching proposals to leadership.

Analytical thinker with experience translating data into actionable strategies.

Proficient in PowerPoint & Excel for reporting and presentations

Bilingual in English and Mandarin is a plus.

Job Description
A renowned luxury hospitality group is seeking a strategic and experienced Assistant VP/VP, Hotel Operations to oversee regional hotel performance across both operating and pre-opening properties. This pivotal role ensures operational excellence, brand consistency, and strong stakeholder alignment across the portfolio. This role will be reporting to SVP Head Regional Operations.

• Operational Leadership & Support
• Provide strategic oversight and guidance to General Managers to ensure smooth and efficient hotel operations.
• Drive organizational readiness and support for pre-opening projects.
• Conduct performance reviews and property visits, ensuring alignment with brand and service standards.
• Owner Relationship Management
• Act as the key liaison with property owners, maintaining open communication and ensuring alignment with management agreements.
• Provide operational and brand-related support to owners for both operating and new hotels.
• Concept Development
• Lead the creation and refinement of unique hotel concepts in line with brand identity and market needs.
• Collaborate with design, marketing, and operations teams to develop distinctive concepts across rooms, F&B, wellness, and guest experience.
• Human Resources & Talent Strategy
• Work closely with HR teams in talent planning, recruitment, and onboarding for General Managers and Executive Committees.
• Develop manning strategies aligned with property scale, phase, and local workforce dynamics.
• Project & Timeline Management
• Oversee pre-opening milestones, ensuring clarity and alignment across project teams and stakeholders.
• Attend project meetings, monitor timelines, and support operational readiness.
• Financial Planning & Budgeting
• Partner with finance, sales, and revenue teams to review and align hotel budgets, CapEx, and financial projections.
• Ensure pre-opening budgets are well-informed and strategically planned.
• Brand Standards & Quality Assurance
• Drive the implementation of brand standards, quality tools, and service protocols across all properties.
• Support audits and continuous improvement initiatives.
• Sustainability & CSR
• Promote CSR and sustainability initiatives across operational and pre-opening hotels.
• Embed environmental and social responsibility in hotel design and daily operations.
• Operational Efficiency & Innovation
• Identify opportunities for productivity improvements and operational cost-efficiencies.
• Support the adoption of new technologies and multitasking models across functions.
• Communication & Stakeholder Engagement

Represent operations in business reviews, owner meetings, project discussions, and internal leadership forums.

Qualifications

• Bachelors degree in Hospitality Management, Business Administration, or a related field.
• 5 to 8 years of experience in hotel operations, including exposure to multi-property or regional/Global-level responsibilities.
• Strong background in both pre-opening and operational hotel management within the luxury hospitality segment.
• Proven ability to manage owner relations, support concept development, and uphold brand standards.
• Solid understanding of hotel financials, including budgeting, CapEx planning, and operational projections.
• Experience working cross-functionally with design, HR, finance, and project teams.
• Demonstrated leadership skills with the ability to drive operational efficiency and service excellence.
• Effective communicator with strong interpersonal and stakeholder management capabilities.
• Willingness to be based in Phuket and travel within Asia Pacific as required (relocation package will be provided)

Why Is This a Great Opportunity
Business Expansion and newly created role. You get to lead regional operations for a portfolio of luxury hotels

• Drive initiative success and rollout to enhance campaign efficiency and performance.
• Support the development of regional operational frameworks covering strategy, traffic, promotions, and tracking metrics.
• Share best practices and growth insights across the region via playbooks, reports, and workshops.
• Serve as the key liaison for regional and local teams to ensure operational excellence.
• Lead post-campaign performance analysis with analytics and cross-functional teams.

Job Requirements

• 4-5 years in e-commerce or consulting; regional exposure preferred.
• Expertise in campaign management and best practices.
• Strong communicator with proven stakeholder collaboration.
• Skilled in crafting and pitching proposals to leadership.
• Analytical thinker with experience translating data into actionable strategies.
• Proficient in PowerPoint & Excel for reporting and presentations
• Bilingual in English and Mandarin is a plus.

More than just a recruitment company. At PRTR, we have been a part of our customer's success for 30 years as their total HR solutions partner. With 550 dedicated professionals and over 15,000 outsourced staff, we will continue to carry out our mission to develop a better career, a better life, and a better society, and thrive to become the No.1 people solutions organization in Southeast Asia.

Job Description

• Cross-Functional Collaboration & Stakeholder Engagement:
• Partnering with local and regional teams to align on seller program initiatives and targets.
• Collaborating with commercial teams, seller operations, and finance to ensure consistent messaging and execution across markets.
• Assisting in creating and delivering compelling kickoff presentations, decks, and communication materials for internal and external audiences to ensure clarity, alignment, and successful adoption.
• Acting as a connector between regional and country teams, ensuring priorities and feedback are clearly communicated and actioned.
• Project Management:
• Coordinating seller program initiatives across six Southeast Asian markets.
• Overseeing timelines, deliverables, and dependencies for regional projects to ensure smooth execution.
• Supporting country teams in operationalizing seller program activities and resolving executional challenges.
• Balancing multiple workstreams simultaneously, ensuring high-quality outputs under tight deadlines.
• Managing multiple priorities and delivering results in fast-paced environments.
• Assisting in special projects within the Strategy and Planning team inside Marketing Solutions.
• Performance Monitoring & Analysis:
• Steering and monitoring seller program performance (Marketing Solutions) across Southeast Asia to identify opportunity areas.
• Translating complex performance data into actionable insights, recommendations, and strategic initiatives.
• Conducting deep-dive analysis on seller achievement and program effectiveness.
• Supporting development of performance reporting and business reviews for key stakeholders.
• Supporting initiatives based on data analysis to maximize seller adoption and revenue impact.

Qualifications:

• Bachelor's degree in Business, Statistics, Engineering, Finance, or a related field.
• 0–3 years of work experience, ideally in consulting, e-commerce, or digital platforms in Southeast Asia.
• Skilled at managing complex, cross-functional initiatives across multiple markets.
• Excellent written and verbal communication skills; able to assist in creating presentations and communicate confidently with stakeholders.
• Strong data-driven mindset with proven ability to analyze trends, identify opportunities, and recommend actionable strategies.
• Proven ability to align and work effectively across diverse stakeholders, functions, and regions.
• Fluent in English and Thai; proficiency in another Southeast Asian language is a plus.