119 Regional Support jobs in Thailand

Standort

Thailand

Krung Thep Maha Nakhon

Bangkok

Remote oder Büro

Hybrid (Remote/Büro)

Unternehmen

Siemens Energy Limited

Organisation

Gas Services

Geschäftsbereich

Service Asia Pacific

Vollzeit / Teilzeit

Vollzeit

Erfahrungsniveau

Berufserfahrene

A Snapshot of Your Day

The role involves acting as a technical consultant to various teams and providing prompt technical responses to resolve SGT-800 operational issues, ensuring equipment reliability and safety. Additionally, it involves supporting other business functions, handling customer complaints, and providing hands-on service and fixing issues, with occasional travel required.

How You'll Make an Impact

• Act as technical consultant to end customer, project teams, field services team, marketing & sales team etc.
• Provide prompt technical responses to resolve Customers' SGT-800 operational and technical issues, in order to keep our Customers' equipment operating reliability and safely.
• Answer Customers' calls during office hours (ie 8am to 5pm), and provide solving recommendations, to help Customer resolve urgent technical issues (ie to get the SGT-800 gas turbine up and running as soon as possible after a unit trip, with back-up support from both local engineering resources and engineering team from headquarter.)
• Liaise with Product Competency Center (PCC) in Sweden, to seek further support if technical issue cannot be resolved regionally.
• Identification of complaints from customer and bring up it through appropriate channels.
• Support Remote Diagnostic Center and on-site Siemens Energy Field Service Engineers, with solving advice, and commissioning guidance.
• Support other functions in the business (eg Sales, Logistics, etc) in any technical issues related to the SGT-800 gas turbine that may arise, such as product presentation, Mods & Ups scope clarification, and assist in custom clearance technical queries when importing spare parts.
• Support Modifications & Upgrades team to identify new opportunities from technical recommendations provided to the customer.
• Supports Long Term Program (LTP) project teams with customers' technical queries, and ensuring all technical issues are properly defined, well-coordinated, driven, followed-up, completed and logged in
• Assist Project Team during planning and execution.
• Be updated on Customers' machines, its data (EOC/EOH) and history, with follow-ups and reporting of any deviations (between contract and actual outcome) to the Contract Owner.
• Assists in the contract technical specifications and ensure Engine Life are followed, and report on the project's technical results.
• Write fact-based technical reports and statements with high level of proficiency in English.
• Provide hands-on service and solving as required. At times, this will require traveling to site (around 30% of the time).
• Assist in the training of Company and Customer personnel.
• Capable and willing to assist the Regional Technical Support Manager in special projects and improvement initiatives.

What You Bring

• Degree or equivalent experience in Engineering related field.
• Minimum of 4 years' experience working with Rotating Machinery (including Commissioning activities.)
• Experience working on Siemens Energy SGT-800 Gas Turbines.
• Good understanding of operations of gas turbine and their associated auxiliary systems, such as air filtration, acoustic packages, lube oils systems, fuel gas systems and other auxiliary systems.
• Essential to have good understanding of SGT-800 electrical/instrumentation/control systems including hardware design, power distribution, networking, electrical wiring (internal to UCP and Cross site cables), and/or SIMATIC PCS7 controls system.
• Ability to work as a great teammate and give to the success of the team.
• Ability to communicate technical solutions and exchange ideas effectively and concisely in both Thai and English, both verbally and in writing.
• Ability to initiate ideas to resolve complex issues into practical engineering solutions.
• Willingness to travel to customer sites for customer meetings and presentations, and possibly participate in safety discussions.
• Full working rights in Thailand.

About the Team

Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.

Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

Find out how you can make a difference at Siemens Energy:

Our Commitment to Diversity

Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.

Rewards/Benefits

• Outstanding opportunity for personal development working in an organization covering multiple facets of the energy industry and energy transition.
• Develop technical sales skills that provides SE management exposure to your successes and accomplishments
• Exposure to obtain coaching and mentorship from experience sales peers leading to an open feedback culture
• Provide flexible and hybrid working arrangement
• Readily available learning platform to support your learning growth

Your opportunities for personal growth

• You will go through a comprehensive training course with experienced Commissioning Engineers, both classroom-based and on-the-job, which focuses on GT operations, control systems and troubleshooting activities.
• Siemens Energy is a diverse company with many global roles and career opportunities.
• Hone technical expertise in rotating equipment through solving complex machinery issue.
• Develop business-acumen through engaging end customer to resolve equipment technical issues to meet their business needs.
• Improve interpersonal skill through cross department interactions.

Jobs & Careers:

ECM/STM Customer Support / Project Coordinator

This role forms an essential and pivotal role within the company, responsible for ensuring customers needs and expectations are met as well as developing the customers spend with the company and maintaining the relationship. The accounts manager provides the main link between the sales people, the clients and the production teams.

Responsibilities

• Providing Implementation and Training Support for our range of products from Coach management software to School bus tracking software.
• Maintaining regular contact with our customer base in the UK, Australia, USA and Europe
• Liaising with accounts to ensure billing and credit control targets are met
• Provide a high level of customer service throughout and resolve any customer complaints.
• Business development – seeking out new opportunities with our existing clients for other products
• Coordinating with the development teams for enhancements and features as well as any bugs/issues that arise.
• Ensuring that customers are kept up to date with progress on Features.
• Working with internal teams to support projects and ensure deliverability and the landing of successful projects.

Skills:

• Thai with Excellent English skills or Foreigner with relevant experience.
• The ability to work in a highly dynamic and fast-paced environment.
• The ability to prioritise and manage several different tasks at once.
• Excellent planning abilities
• The ability to work effectively to deadlines
• The ability to thrive in pressure or stressful situations
• Basic understanding of Software development – particularly related to cloud-based web applications and mobile apps.
• Excellent verbal and written skills in English – Thai Language is a PLUS
• Good common sense and logical thinking
• Good motivational skills
• Good organisational skills
• Good administrative skills
• Acting as the first point of contact for company clients
• Maintaining a good understanding of clients and their long term business strategies
• Good budgeting skills and the ability to handle finances
• Ensuring that clients pay on time
• A committed and flexible attitude to the job

If you believe you have the skills and attitude for this important role then sends us a copy of your resume to

Any further inquiries please feel free to contact me by calling

Job Type: Full-time

Pay: ฿35, ฿45,000.00 per month

Work Location: In person

Expected Start Date: 01/09/2025

Job Responsibilities:

• As the interface between the ZTE and the Chinese speaking customer, attend and lead the related meetings.
• Translate documents between Thai–Chinese or English–Chinese, including technical documents, proposals, and sales materials
• Assist in the preparation of sales documentation such as quotations, contracts, and presentations
• Coordinate meetings and follow up with Chinese clients regarding project requirements and timelines
• Provide administrative support to the sales team including report generation, project status tracking, and updates
• Follow Project Manager work arrangement, ensuring projects are completed on time and with quality.

Job Requirements:

1. Bachelor's degree in Chinese, Business, IT, or any related field
2. Proficient in Chinese (Mandarin) – both written and spoken (HSK Level 5 or above is a plus)
3. Good communication skills in English and Thai
4. 1–3 years of experience in a sales support, coordinator, or client service role (experience in IT industry is a plus)
5. Organized, detail-oriented, and able to manage multiple tasks under tight deadlines
6. Team player with a service-minded and proactive attitude
7. Able to provide support at night (if needed)
8. Accept handle emergency ticket for 7*24 ,around 10-12 cases per year
9. Hold a valid driver's license.

ZTE will provide training, and we expect outcome:

• Interface hardware integration, spare parts replacement, OS installation (Linux, windows server, CentOS), Platform installation (TECS, Proxmox, VMware)
• Troubleshoot technical issues related to operating systems, system integration, diagnosing and repairing integration failures
• Understand Linux/VMware/Window server installation
• Understand the TCP/IP protocol.

New Plant Setup at Phan Thong, Chonburi (Phase 8)

Only candidates who are able to work in Pathumthani (Khlong 2) around 2 months for on-the-job training from join date to October 2025 are required.

(รับเฉพาะผู้สมัครที่สามารถมาเรียนรู้งานที่ปทุมธานี คลอง 2 ได้เท่านั้น ประมาณ 2 เดือน ตั้งแต่ เริ่มงาน จนถึงประมาณเดือนตุลาคม 2568)

Location: Phanthong, Chonburi

Working day: Mon - Fri

Position Purpose:

Maintain optimal inventory levels and deliver uninterrupted supply to planned operation schedules and customer shipment

Support in Customer Service, Kingdee System, ERP and any other related tasks

Job Responsibilities

·    Plan on Customer Demand Loading & liaise with scheduler to meet the Internal Loading plan and Customer Shipment plan

·    Able to work effectively cross functionally, both internally and externally

·    Professional interpersonal verbal and written communication skills with internal customers and customers by providing timely and accurate information.

·    High level of analytical ability

·    Continual development of organizational skills including the ability to prioritize, handle multiple projects simultaneously and meet deadlines.

·    Resolve materials and capacity constraints

·    Manage VMI and subcontractor management

·    Generate regular Reports as specified to Department Manager on Material Status, Inventory Level, Quality and Delivery Status, Safety Related Issues, Saving Derived and etc

·    Ensure OTD & customer satisfaction and achieve Personal and Departmental Goals

·    Any other ad-hoc task which require time to time

Knowledge/Skills/Abilities/Competencies

• Knowledge of Materials Management
• Ability to work independently and self-directed
• Able to read and write English / Malay and Chinese will be advantaged

EDUCATION & EXPERIENCE

• Bachelor's degree in any field.
• At least 5 years of working experience in Plastic Manufacturing or related to Supply Chain activities
• Proactive and communicate skill
• Good communication in English to speaking, reading and writing (TOEIC 550 up will be advantaged)

Responsibilities:

• Respond promptly and professionally to customer inquiries and requests via phone, email, and online channels
• Assist customers with questions about products/services, technical issues, and account inquiries
• Record all customer interactions and maintain accurate documentation in our CRM system
• Create and update knowledge base documents such as FAQs, troubleshooting guides, and standard responses
• Prepare reports and documentation of customer communications for future reference
• Collaborate with other departments to effectively resolve complex customer issues in a timely manner
• Proactively identify opportunities to improve processes and enhance customer satisfaction

Requirements:

• Previous experience in customer service or a related field is a plus
• Strong communication skills, both verbal and written
• Problem-solving abilities and a focus on customer satisfaction
• Proficiency in using CRM systems and other customer support tools
• Ability to multitask and work efficiently in a fast-paced environment
• Attention to detail and commitment to maintaining high-quality standards
• Flexibility to work evenings and weekends if required
• Fluent in Thai and English

*Only candidates who are able to work in Pathumthani (Khlong 2) around 2 months for on-the-job training from join date to December 2025 are required.

Location: New Plant Setup at Phan Thong, Chonburi

Working day: Mon - Fri

Position Purpose:

Maintain optimal inventory levels and deliver uninterrupted supply to planned operation schedules and customer shipment

Support in Customer Service, Kingdee System, ERP and any other related tasks

Job Responsibilities

·    Plan on Customer Demand Loading & liaise with scheduler to meet the Internal Loading plan and Customer Shipment plan

·    Able to work effectively cross functionally, both internally and externally

·    Professional interpersonal verbal and written communication skills with internal customers and customers by providing timely and accurate information.

·    High level of analytical ability

·    Continual development of organizational skills including the ability to prioritize, handle multiple projects simultaneously and meet deadlines.

·    Resolve materials and capacity constraints

·    Manage VMI and subcontractor management

·    Generate regular Reports as specified to Department Manager on Material Status, Inventory Level, Quality and Delivery Status, Safety Related Issues, Saving Derived and etc

·    Ensure OTD & customer satisfaction and achieve Personal and Departmental Goals

·    Any other ad-hoc task which require time to time

Knowledge/Skills/Abilities/Competencies

• Knowledge of Materials Management
• Ability to work independently and self-directed
• Able to read and write English / Malay and Chinese will be advantaged

EDUCATION & EXPERIENCE

• Bachelor's degree in any field.
• At least 5 years of working experience in Plastic Manufacturing or related to Supply Chain activities
• Proactive and communicate skill
• Good communication in English to speaking, reading and writing (TOEIC 550 up will be advantaged)

หน้าที่และความรับผิดชอบ

• ประสานงานเพื่อ setup ผลิตภัณฑ์ของบริษัทฯ ให้ลูกค้า
• Training การใช้งานให้ลูกค้าที่ site
• ตอบปัญหาให้ลูกค้าทางโทรศัพท์ และหรือ TeamViewer, AnyDesk
• ทำรายงานสรุปปัญหาและข้อคิดเห็นให้ผู้บริหาร
• ศึกษาค้นคว้าข้อมูล IT ตามที่ได้รับมอบหมาย
• ทำงาน จ.-ศ. 8:30-17:30 น. และเสาร์เว้นเสาร์

คุณสมบัติ

• วุฒิ ป.ตรี ด้านคอมพิวเตอร์/IT หรือสาขาที่เกี่ยวข้อง
• กรณี วุฒิ ปวส./ป.ตรี สาขาอื่น ต้องมีประสบการณ์ด้าน IT 3 ปี
• ต้องมีทัศนคติเชิงบวก มีหัวใจบริการ
• ต้องทำงานเป็นทีมได้ดี รักความสามัคคี
• ต้องมีทักษะในการสื่อสารที่ดี
• สามารถทำงานภายใต้แรงกดดันได้
• พร้อมปรับตัว เรียนรู้สิ่งใหม่ๆ
• ไม่มีภาระทางทหาร
• สามารถขับรถยนต์ได้ (มีใบขับขี่)

Electronic Devices After Sales Service (WFH)

Start 13 November 2024

Conditions:

• Bangkok Metropolitan region ONLY

• Have personal room or working space that not shared with others during working hours.

-Working table do not facing the window that others can see through

Job Description

Responsibilities;

- Provide all required information to customer through out any channels (Phone, Email, Chatbot, Social Media, etc.)  

- Handle and support customer issue/ problem to ensure that the problem will be solved and recognized as per aspect and contribute the customer satisfaction.

- Cooperate with all related parties in case that next further is required to be response/ proceed from related parties.

Qualifications;

- Bachelor's Degree in any field.

- Fresher is welcome and customer service experienced is a plus 

- Excellent in English for Speaking, Listening and Writing (At least B2 is needed).

- Working 5 days a week only and 2 shift rotation (9-18,

Perks/Benefits;

- Basic Salary.

- Performance Incentive.

- Diligent Allowance

- Social Security 

- Group Insurance (Health)

- Annual Increment (As per company policy).

- Bonus (As per company policy).

- Leave Entitlement (AL, SL, BL, etc.).

- Entertainment Events (Whole year).

- Yearly Health Check up (As per company policy).

- Special Rewards & Points to redeem any special vouchers, gifts, etc.

Customer support (WFH) Part-time / Internship

งานอื่นๆ - อื่นๆ(Internship)

We are looking for a motivated and multilingual Customer Support Intern to join our team. This role is ideal for students or fresh graduates who are fluent in Japanese, English, and Thai. You will assist our international customers by providing excellent support via chat, email, and phone, while gaining hands-on experience in customer service and cross-cultural communication.

-Strong communication skills in Japanese (JLPT N3+ or equivalent), English, and Thai.-Customer-oriented mindset with problem-solving skills.

คุณสามารถเห็นข้อมูลที่สมบูรณ์หลังจากเข้าสู่ระบบแล้ว

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