15 Residential Manager jobs in Thailand

Provide a good experience to tenants for operational projects for Cloud11.

Roles & Responsibilities:

• Work in close collaboration with property tenant services teams to ensure the successful of professional high standards of tenant services implementation for the benefits of the best result of increasing tenants' satisfaction and loyalty, leading revenue, and profit, and building a good company reputation.
• Prepare and analyse all TS related reports to the head of tenant & product store management such as contract status report, AR report, early termination, For approval cases reports and provide management insight, learning trend & recommendations for the weekly meeting.
• Follow up all renewal contracts to make sure all contract to be completed before expire date. And support team for renewal negotiation if the cases that must be review by management.
• Implementation of customer satisfaction faction survey at all WS properties and process for the analysis of results, propose initiative of specific strategic actions plans to attract, retain increase customer loyalty, satisfaction and enhance profitability.
• Follow up with each tenant services team to renew & Fit-out the lease agreement within timeline, and ensure all team regularly update the customer information through CRM system correctly completely for timely use.
• Review and assist team for tenants complains and issues.

Qualifications

• 3-5 years of experience in Shopping Center Management , Leasing and tenant management , Service Business, Commercial building, Wholesale, or Retail is preferable
• Experience to manage team with proven track record.
• Proficient in MS-Office, expert in Excel and PowerPoint. Have knowledge and understanding of construction drawing.
• Good command of English both speaking and writing.

About Cloud 11

Cloud 11 is Bangkok's new cultural and creative destination — a visionary real estate project designed to support the entertainment, media, and creative industries. We are more than a place — we are an ecosystem for creators, innovators, and communities to connect, collaborate, and thrive.

About DTGO:

DTGO is a holding company with a diverse portfolio of subsidiaries, primarily focused on the real estate sector and its supporting ecosystem. These subsidiaries include MQDC and Magnolia Quality Development.

Job Scope:

Provide a good experience to tenants for operational projects for Cloud11.

Roles & Responsibilities:

• Work in close collaboration with property tenant services teams to ensure the successful of professional high standards of tenant services implementation for the benefits of the best result of increasing tenants' satisfaction and loyalty, leading revenue, and profit, and building a good company reputation.
• Prepare and analyse all TS related reports to the head of tenant & product store management such as contract status report, AR report, early termination, For approval cases reports and provide management insight, learning trend & recommendations for the weekly meeting.
• Follow up all renewal contracts to make sure all contract to be completed before expire date. And support team for renewal negotiation if the cases that must be review by management.
• Implementation of customer satisfaction faction survey at all WS properties and process for the analysis of results, propose initiative of specific strategic actions plans to attract, retain increase customer loyalty, satisfaction and enhance profitability.
• Follow up with each tenant services team to renew & Fit-out the lease agreement within timeline, and ensure all team regularly update the customer information through CRM system correctly completely for timely use.
• Review and assist team for tenants complains and issues.

Qualifications

• 3-5 years of experience in Shopping Center Management , Leasing and tenant management , Service Business, Commercial building, Wholesale, or Retail is preferable
• Experience to manage team with proven track record.
• Proficient in MS-Office, expert in Excel and PowerPoint. Have knowledge and understanding of construction drawing.
• Good command of English both speaking and writing.

About Cloud 11

Cloud 11 is Bangkok's new cultural and creative destination — a visionary real estate project designed to support the entertainment, media, and creative industries. We are more than a place — we are an ecosystem for creators, innovators, and communities to connect, collaborate, and thrive.

About DTGO:

DTGO is a holding company with a diverse portfolio of subsidiaries, primarily focused on the real estate sector and its supporting ecosystem. These subsidiaries include MQDC and Magnolia Quality Development.

1. บริหารงานขายซ้ำ (Resales)

2. ดูแลและวางกลยุทธ์การขายทรัพย์สินของลูกค้าเดิมหรือเจ้าของร่วมที่ต้องการขายต่อ

3. ประสานงานระหว่างผู้ขาย (เจ้าของเดิม) และผู้ซื้อใหม่
4. กำหนดราคาเสนอขายตามสภาพตลาด (Market Appraisal)
5. จัดทำสื่อการขาย และโปรโมทผ่านช่องทางต่างๆ (เว็บไซต์, Social Media, Agent Network)

6. บริหารงานปล่อยเช่า (Leasing)

7. วางกลยุทธ์การหาผู้เช่าสำหรับคอนโด/บ้านที่ลูกค้าต้องการปล่อยเช่า

8. จัดทำสัญญาเช่าและตรวจสอบเงื่อนไขทางกฎหมาย
9. ประสานงานกับทีม Facility และลูกค้าในการส่งมอบห้องให้พร้อมเข้าอยู่
10. ติดตามค่าเช่าและการต่อสัญญา

11. วิเคราะห์ตลาดและทำรายงาน

12. สำรวจแนวโน้มตลาดอสังหาริมทรัพย์เพื่อปรับกลยุทธ์

13. รายงานยอดขาย ยอดปล่อยเช่า และแนวโน้มให้ผู้บริหาร

14. บริหารความสัมพันธ์กับลูกค้า (Customer Relationship)

15. สร้างความสัมพันธ์ที่ดีกับเจ้าของห้อง นักลงทุน และผู้เช่า

16. ให้คำปรึกษาด้านการลงทุน การขายต่อ และการปล่อยเช่า

17. ดูแลทีมงานและเอเจนท์

18. คัดเลือกและประสานงานกับเอเจนท์ขาย/ปล่อยเช่า

19. โค้ชทีมขายให้ปฏิบัติงานตามมาตรฐานบริษัท

Roles & Responsibilities

• Developing the relationship with both tenant and landlord for an after-sales service
• Maintaining the standard and operating procedures of ticketing and tasking in the CRM system
• Responsible for assigned property management duties daily such as; assisting clients on their requests and seeking solutions, registering documents, gathering information and resources for each of the issues, reporting errors or successes to the superior, etc.
• Providing the office management facilities and services including other administrative tasks which are assigned by the superior.

Qualifications

• Bachelor degree in any discipline, preferred in Business, Marketing, or a related field.
• Proven experience in tele sales, customer service, or a similar role.
• Dynamic and filled with enthusiasm and energy to learn.
• Must have excellent written and spoken Mandarin, English and Thai skills.
• Must have the ability to work independently and follow guidelines.
• Outgoing personality, excellent interpersonal and communication skills.
• High attention to detail with a sense of urgency in administrative work.
• Hands-on "do-er", with drive and ability to roll up sleeves and get things done.
• Experience in Property or Real Estate Business is a big advantage.
• Fresh graduates with an interesting profile are encouraged to apply.

Company Values

1. Customer & Partner First
2. Integrity & Reliability
3. Team Collaboration & Innovation
4. Proactive Ownership
5. Performance Culture: Work hard, have fun, make history

Vision:To be the preferred real estate partner for everyone

Mission:Delivering trusted and seamless real estate experiences with an end-to-end technology platform empowering market participants.

Slogan:Your Smart Choice for Real Estate

Apply

Email:

Subject: Lease Renewal Application - (Your Name)

Content: Please add your CV and answer the 2 questions below:

1. Why are you a good fit for this role?
2. What are your salary expectations?
3. When can you start working?

• ดำเนินการจัดตั้ง นิติบุคคลและโอนงาน รวมทั้ง ทรัพย์สินให้แก่นิติบุคคล ตลอดจนรับผิดชอบการให้คำปรึกษาแนะนำแก่ทีมงานในการจัดตั้ง นิติบุคคล และเพื่อให้เกิดความพึงพอใจสูงสุดของลูกค้าร่วมในการแก้ไขปัญหาที่ลูกค้าร้องเรียนในกรณีก่อนมีนิติบุคคลฯ มาดำเนินการ
• ควบคุม และจัดการงานซ่อมและงานบริการหลังการขาย เพื่อให้สามารถปฏิบัติงานได้อย่างมีมาตรฐาน และมีประสิทธิภาพ แล้วเสร็จตามระยะเวลาที่กำหนดเพื่อให้ลูกค้า เกิดความพึงพอใจสูงสุด รวมถึงการวางแผนในเชิงป้องกัน เพื่อไม่ให้เกิดงานซ่อมหลังโอน และเพื่อส่งเสริมให้โครงการมีภาพลักษณ์ทีดี ลดปัญหางานซ่อม และข้อร้องเรียนจากลูกค้า
• ตรวจสอบ และรับมอบโครงการจากฝ่ายก่อสร้างให้ถูกต้องตามผังจัดสรร และมีคุณภาพตามมาตรฐานวิศวกรรมเพื่อ Control Project Life
• จัดกิจกรรม CRM & CSR ให้กับลูกบ้าน

คุณสมบัติผู้สมัคร

1. การศึกษา:ปริญญาตรีขึ้นไป ไม่จำกัดสาขา
2. ประสบการณ์ด้านสรรหาคัดเลือกนิติบุคคลหรือที่เกี่ยวข้องกับนิติบุคคลไม่น้อยกว่า 7 ปี ขึ้นไป
3. มีทักษะด้าน Customer Relation Management
4. มี Service Mind

Developing the relationship with both tenant and landlord for an after-sales service.

Maintaining the standard and operating procedures of ticketing and tasking in the CRM system.

Responsible for assigned property management duties daily such as; assisting clients on their requests and seeking solutions, registering documents, gathering information and resources for each of the issues, reporting errors or successes to the superior, etc.

Providing the office management facilities and services including other administrative tasks which are assigned by the superior.

Qualifications.

Bachelor degree in any discipline, preferred in Business, Marketing, or a related field.

Proven experience in tele sales, customer service, or a similar role.

Dynamic and filled with enthusiasm and energy to learn.

Must have excellent written and spoken Mandarin, English and Thai skills.

Must have the ability to work independently and follow guidelines.

Outgoing personality, excellent interpersonal and communication skills.

High attention to detail with a sense of urgency in administrative work.

Hands-on do-er , with drive and ability to roll up sleeves and get things done.

Experience in Property or Real Estate Business is a big advantage.

Fresh graduates with an interesting profile are encouraged to apply.

Company Values.

Customer & Partner First.

Integrity & Reliability.

Team Collaboration & Innovation.

Proactive Ownership.

Performance Culture: Work hard, have fun, make history.

Vision: To be the preferred real estate partner for everyone.

Mission: Delivering trusted and seamless real estate experiences with an end-to-end technology platform empowering market participants.

Slogan: Your Smart Choice for Real Estate.

Apply.

Email:

Subject: Lease Renewal Application - (Your Name).

Why are you a good fit for this role.

What are your salary expectations.

When can you start working.

Job skills required: English, Mandarin, Outgoing Personality

Responsible for managing lease renewals, rental negotiations, and overall property operations for

large-format retail sites. Ensures optimal lease terms, accurate documentation, and strong

relationships with landlords and internal teams. Analyzes sales and financial data to support decisions

that maximize profitability and operational efficiency.

1. Renewal Management – Oversee the renewal of lease agreements, service contracts, signage

permits, and branch stock arrangements. Plan renewals in advance by analyzing branch sales

performance and profitability, using rental costs as a basis for negotiation. Coordinate with all

relevant parties including landlords, legal, and finance departments, and ensure all

documentation is completed accurately and ahead of deadlines.

1. Rental Cost Optimization – Negotiate rental reductions in line with company targets and

branch performance to achieve overall business objectives.

1. Additional Space & Signage Leasing – Negotiate the leasing of additional signage and retail

space within approved budgets, ensuring competitive and reasonable rates.

1. Landlord Consent Documentation – Obtain consent letters from landlords to support various

business operations, including license renewals and new license applications for retail stores.

1. Branch Closure Management – Manage the process of branch closures, including site

inspections, negotiation of return conditions, handover of premises, securing rental deposit

refunds, and completing all related documentation.

1. Ad-hoc Request Handling – Handle day-to-day ad-hoc requests from internal and external

stakeholders, ensuring timely follow-up and completion of tasks.

1. Contract Database Management – Update contracts in the Property Management database

with accurate and current information.

• Bachelor's degree or higher in Business Administration, Marketing, Property Management,

or related field.

• Minimum 3–5 years of experience in property management, asset management, business

development, or leasing; retail industry experience preferred.

• Strong interpersonal skills with the ability to build and maintain positive relationships with

both internal and external stakeholders.

• Good communication skills (internal and external) to effectively get work done across

functions.

• Excellent negotiation skills and a customer service–oriented mindset.

• Positive, "can-do" attitude, eager to learn, and adaptable to change.

• Ability to work under pressure, meet tight deadlines, and handle high-volume tasks

effectively.

• Strong prioritization skills and attention to detail.

• Proficient in Microsoft Excel for database updates and data analysis (sales, P&L).

• Skilled in preparing PowerPoint presentations to analyze contract renewals and rental

reduction performance.

• Good command of English, both written and spoken.

We are looking for a great confident candidate who has a passion for success. If you believe you are qualified for this position, please submit your application with a detailed resume in English

Location of work :  One Bangkok (Wireless Road)

Job Purpose:

• To assist Supervisor to strategies and enhance Property Management Workflow and Processes for the FM Function for Hospitality.

• To assist Supervisor to manage Hotel Operator's General Manager and Property Management Team in relation to their commitment to FMPST in Hotel Management Agreement for Property Management through Preventative Maintenance, Capex and Opex planning and execution, Utilities Consumption Management, Corrective Maintenance, Uptime and Downtime of Key Engineering System, Improvement Plan for Engineering Savings etc.

• To manage internal Property Management team to carry out review, assessment, monitoring, follow up and reporting of Preventative Maintenance, Capex and Opex planning and execution, Utilities Consumption Management, Corrective Maintenance, Uptime and Downtime of Key Engineering System, Improvement Plan for Engineering Savings etc. submitted by Hotel Operator's Property Management Team monthly.

• To liaise with Asset Management Team to plan and finalise Capex and Opex items.

• To support Project & Design Mgmt PIC on review on MEP Design for PIP works to ensure efficiency for operation, ease of Maintenance and future replacement.

Property Management Work

To support immediate Supervisor for the following deliverables by the FM Team:

1. Corrective and Preventive Maintenance

• Monitor and audit MEP system for the property to operate efficiently & effectively, including security, fire safety, emergency evacuation procedures to be aligned with standard regulations.

-Recommend to the Supervisor/hotel engineer any improvement required for MEP system.

• Monitor, Review, Recommend and Report overall hotel maintenance work to Supervisor for Asset Manager "AM" & Management's approval for New Upgrading work.

• Monitor, Review, Recommend and Report yearly maintenance schedule program to Supervisor/AM. This is to ensure that the Hotel Management Operator "HMO" is carrying out proper maintenance.

• To support Supervisor/AM to review Capex and OPEX expenditure.

• To support Supervisor/AM's communication of the any landlord maintenance plan to hotel team.

• Review & Recommend HMO proposal for any new or renewal of service maintenance provider contract to Supervisor/AM for the Management's approval.

2. Utilities Consumption and Energy Savings Plan

• Collect, Review and Report utilities consumption for all properties monthly against Room Occupancies and Revenues.

• Together with Supervisor & HMO to carry out high level study on energy savings and sustainability initiatives and make relevant recommendations to AM.

• Together with Supervisor & HMO to understand and trouble shoot any technical issue involving high energy consumption.

-Review & Recommend HMO's proposal for any new or renewal of utilities provider's contract to Supervisor/AM for the Management's approval.

3. CAPEX and OPEX

• To support AM in reviewing the technical aspect of CAPEX budget (only ID & MEP systems) on a yearly basis between Jan to March.

• To review HMO's procurement documentation (3 supplier price from approved list of vendors & scope comparison) and recommend to AM for Management's approval.

• To review Essential CAPEX proposals ( e.g. Lift replacement , Door Lock System) from AM , recommend and seek approval from AM & the Management. To procure Essential CAPEX Works for HMO to supervise replacement work on site. To manage payment of Essential CAPEX Works.

4. Data & Technical Support

• To support AM & the Management on any ad-hoc request for data & technical information required for their reporting.

• To support AM on any ad-hoc feasibility study on minor ID & MEP fit-out work (e.g. additional Amenities spaces to existing properties)

5. Project Completion Handover Support

• To facilitate seamless inspection, defects rectification and handover of project completed from construction team to HMO (e.g. Defect Rectification)

• To acknowledge Project Handover Document which are reviewed and accepted by HMO.

6. Project Development Co-ordination for Oversea and Domestic Hotel Renovation

• To support Project & Design PIC to work with AM & HMO to determine and define project MEP renovation scope, estimated cost and target timeline

• To support Project & Design to review MEP related preliminary development cost estimation

• To review MEP design based on hotel utilization best practices for efficient & effective operations, future ease of maintenance and replacement - To review MEP system life cycle costing for new replacement submitted by Project Team Designer.

• To communicate FM and HMO guidelines and standard to the Project Team for Design Considerations.

Qualifications:

• Bachelor Degree in Mechanical or Electrical Engineer.

• Min 15 Years in Hospitality Property Management.

• Competence and experience in Mechanical or Electrical and Sanitary Design and Requirements for proper Access and Maintenance of MEP equipment (Property Management)

• Knowledge in Local Authority Requirement and Fire Regulations
• Skills in Microsoft, CAD and Power Point
• Basic skills in Architecture, Interior Design and Structure Design Works.
• Skills in Basic Quantity Surveying for MEP Works
• Fluent in written and spoken English

• Develop and implement strategic plans for property and facility management across all shopping mall assets.
• Oversee daily operations including building maintenance, security, cleaning, and customer services.
• Manage annual budgets, monitor expenditures, and ensure cost efficiency.
• Lead and supervise cross-functional teams including engineering, operations, and service providers.
• Ensure compliance with legal, safety, and environmental regulations.
• Collaborate with leasing, marketing, and finance departments to support business objectives.
• Monitor service quality and implement continuous improvement initiatives.
• Drive innovation and technology adoption to improve operational efficiency.
• Build strong relationships with tenants, vendors, and stakeholders.
• Prepare and present performance reports to senior management.