822 Restaurant Manager jobs in Thailand

Key Responsibilities

Pre-Opening

• Lead setup of service systems, POS, inventory controls, and operational checklists.
• Recruit, onboard, and train all FOH staff in collaboration with ownership.
• Coordinate with the kitchen team for menu tastings, plating flow, and service standards.
• Source and organize vendor accounts for supplies, maintenance, and services.
• Establish reporting and communication frameworks between departments.

Operations Management

• Oversee day-to-day operations across FOH, coordinating seamlessly with BOH.
• Maintain consistency in service, timing, and guest experience during all shifts.
• Supervise ordering, inventory management, and receiving of all FOH goods.
• Manage labor planning, scheduling, and attendance tracking.
• Ensure compliance with health, safety, and cleanliness standards.
• Conduct regular floor inspections and service reviews to maintain brand standards.

Team Leadership

• Lead FOH management team and supervisors; set clear goals and accountability.
• Develop and implement structured training for service, wine, and guest relations.
• Build a strong, positive work culture through mentorship and professionalism.
• Conduct performance reviews and provide feedback for continuous improvement.

Guest Relations

• Be a visible leader on the floor, engaging with guests and resolving issues proactively.
• Cultivate relationships with key customers and repeat guests.
• Ensure the team delivers a warm, attentive, and polished level of hospitality.
• Oversee handling of guest feedback and service recovery with tact and care.

Financial & Administrative

• Monitor daily revenue, average check, and key performance metrics.
• Manage purchasing budgets, cost controls, and inventory accuracy.
• Approve payroll and scheduling to maintain efficient labor ratios.
• Produce weekly operational and financial reports for ownership review.
• Support marketing and promotional initiatives to drive traffic and sales.

Appearance & Conduct

• Maintain professional grooming and uniform standards.
• Demonstrate punctuality, composure, and strong communication at all times.
• Lead by example with attitude, discipline, and guest focus.
• Uphold the values and vision of Stoke in every aspect of operation.

Company Description

Destination Group creates an environment that attracts the best in the industry through a culture of fun, exceptional service, and innovation. We celebrate diversity and promote well-being to support global careers. Our portfolio includes iconic American brands like Hooters, Hard Rock Café, and Big Boy, as well as local favorites like The Drunken Leprechaun, Wow Cow, and Boom Boom Burger. We are proud of our industry-leading resorts and business hotels known for their innovative designs and outstanding holiday experiences. Our mission extends to our Destination Kids Foundation, which supports the education, health, and safety of over 2,000 vulnerable children in Thailand each year.

Role Description

This is a full-time on-site role for a Restaurant Manager located in Phuket. The Restaurant Manager will oversee day-to-day operations and ensure customer satisfaction by delivering excellent service and maintaining high standards. Responsibilities include managing staff, handling customer complaints, and ensuring food and beverage quality. The role also involves hiring and training employees, inventory management, and maintaining compliance with health and safety regulations.

Qualifications

• Customer Satisfaction and Customer Service skills
• Strong Communication skills
• Experience in Hiring and training staff
• Knowledge of Food & Beverage management
• Excellent leadership and team management skills
• Ability to work in a fast-paced environment
• Experience in the hospitality industry is a plus
• Bachelor's degree in Hospitality Management or related field is preferred

• Oversee daily restaurant operations, reporting to the Management Team.
• Handle customer complaints, ensuring satisfaction, and supervising staff performance.
• Maintain high standards in staff grooming, hygiene, cleanliness, and safety.
• Develop menus and marketing plans that reflect authentic Burmese culinary traditions.
• Coordinate with bar and kitchen leaders to ensure smooth and authentic operations.
• Drive marketing campaigns for local and international audiences, promoting cultural identity.
• Organize events to boost sales and showcase hospitality.
• Manage budgets, inventory, and cash flow and cash control, focusing on profitability.
• Recruit, train, and supervise staff, ensuring alignment with hospitality standards.
• Monitor menu performance and collaborate with chefs to refine offerings.
• Ensure compliance with health and safety regulations and licensing laws.
• Foster a positive team culture and provide training for ongoing development.
• Address operational challenges and customer feedback efficiently.

Requirements:

• Fully fluent in Thai with fluency in English.
• Experience in budget management, inventory control, and cash handling.
• Proficiency in developing and executing marketing campaigns.
• Ability to plan and manage events to boost sales and brand identity.
• Solid understanding of health and safety regulations and licensing laws.
• Exceptional communication and interpersonal skills.
• Creativity and attention to detail, especially in menu development and presentation.
• Flexible and adaptable, with the ability to address operational challenges effectively.
• Able to use Restaurant Software.

ตำแหน่ง: Restaurant Manager (Phuket Based)

บริษัท Phuket Island Marina Co., Ltd. กำลังมองหาผู้จัดการร้านอาหารที่มีความสามารถและชำนาญเพื่อคอยดูแลการดำเนินงานร้านอาหารในพื้นที่ภูเก็ต ตำแหน่งนี้มีความสำคัญต่อความก้าวหน้าและความสำเร็จของธุรกิจในภาคการบริการและท่องเที่ยวของเรา

หน้าที่หลัก:

• วางแผนและบริหารจัดการการดำเนินงานของภัตตาคารเพื่อให้บรรลุเป้าหมายทางธุรกิจ
• ควบคุมดูแลบุคลากรในทีมงาน ให้คำแนะนำและฝึกอบรมเพื่อให้พนักงานมีความรู้และทักษะที่จำเป็น
• ติดต่อและประสานงานกับผู้จัดส่งวัตถุดิบและผู้ให้บริการต่างๆ เพื่อให้ได้ผลิตภัณฑ์และการบริการที่มีคุณภาพ
• ปรับปรุงและพัฒนากระบวนการทำงานให้มีประสิทธิภาพมากขึ้น
• ตรวจสอบและควบคุมต้นทุนการดำเนินงานให้เป็นไปตามงบประมาณที่กำหนด

ทักษะ คุณสมบัติ และประสบการณ์:

• ปริญญาตรีหรือสูงกว่าในสาขาที่เกี่ยวข้องกับการบริหารจัดการ การโรงแรม หรืออุตสาหกรรมการท่องเที่ยว
• มีประสบการณ์ในตำแหน่งผู้จัดการหรือตำแหน่งบริหารที่เกี่ยวข้องอย่างน้อย 5 ปี
• มีทักษะการสื่อสารที่ดี ทั้งการพูด การเขียน และการนำเสนอ พร้อมมีความสามารถในการทำงานเป็นทีม
• มีความคิดสร้างสรรค์ และสามารถแก้ไขปัญหาเฉพาะหน้าได้อย่างมีประสิทธิภาพ
• มีความรู้เกี่ยวกับมาตรฐานสุขอนามัยและความปลอดภัย รวมถึงกฎระเบียบที่เกี่ยวข้องกับอุตสาหกรรมอาหารและเครื่องดื่ม

Responsibilities

• Supervise day-to-day activities and assist in the food and beverage.
• Ensuring a smooth running, profitable operation within the framework of the hotel.
• Create innovative programs and promotions that drive revenue and increased guest satisfaction.
• Enforce operational standards that are periodically reviewed and updated.

Qualifications

• At least 1-2 years' of full-service restaurant management
• Flexibility in working hours and a willingness to cover shifts as needed
• Ability to multi-task, organize, and prioritize work

We aim to bring a fresh twist on and new life to dining and nightlife experiences. Our point of view is informed and refined, and our restaurants, like our hotels, vibrate with the social energy of our time. Core to the experience of The Standard Bangkok Mahanakhon, is our food and drink offerings aiming to broaden people's horizons while engaging and intriguing our communities.

Throughout the Food & Beverage Division you create unique experiences for guests going above and beyond for them to have extraordinary experience within and across the different outlets.

As a Restaurant Manager you are responsible for operating the Restaurant with a strong focus on luxury operations, guest satisfaction, financial performance and employee welfare. You guide team members by demonstrating technical skills, sharing knowledge and upholding all department and hotel standards, and use this to provide daily operational success for the Restaurant. You cherish these moments, work together as a team, promote harmony, enhance productivity and have fun.

Duties & Responsibilities:

• Supervise daily restaurant operations with a strong presence on the floor and assist servers and hosts on the floor during peak meal periods.
• Ensure that all employees report for duty in the outlet with correct uniform in a timely manner.
• Ensuring that the department maintains a first class and positive visual impact including ambiance, cleanliness, orderliness and décor.
• Ongoing control and enhancement of quality standards and guest services.
• Work to continuously improve guest and employee satisfaction.
• Work with the stewarding team to ensure that all equipment needs are met, and all equipment is properly maintained and inventoried.
• Creation and implementation of guest preference programs.
• Working with the team to create new ideas and promotions resulting in increased opportunities for food and beverage sales.
• Ensuring a safe and healthy work environment for all colleagues.
• Maintain high staff morale and team spirit within the department.
• Ensuring all training processes are in place and executed.
• Ensures all required departmental meetings are consistently conducted.
• Plays a significant role in maximizing financial performance and attracting hotel and non-hotel guests.
• Assist with the creation and execution of the restaurant Budget and forecast.
• Assist with the creation and execution of the restaurant marketing plan.

About the job

Job Purpose:

The Restaurant Manager is responsible for overseeing the daily operations of the restaurant to ensure exceptional guest experiences, smooth service, and operational efficiency. The role requires leadership in managing the team, upholding Banyan Tree's service standards, maximizing revenue, and maintaining cost controls, while fostering a culture of excellence and guest satisfaction.

Key Result Areas:

• Guest Experience

Deliver consistent, high-quality dining experiences that exceed guest expectations.

Ensure timely service, attention to detail, and personalized guest engagement.

Address guest feedback promptly and effectively.

• Operational Efficiency

Oversee day-to-day restaurant operations, ensuring compliance with SOPs, hygiene, and safety standards.

Implement effective staffing schedules, minimizing downtime and labor costs.

Monitor inventory, purchasing, and stock control to reduce waste and control costs.

• Financial Performance

Drive revenue growth through upselling, promotions, and guest engagement strategies.

Manage budgets, forecast sales, and monitor KPIs to meet financial targets.

Ensure cost control across food, beverage, and operational supplies.

• Team Management

Lead, train, and motivate a diverse team to deliver world-class service.

Foster a culture of accountability, professionalism, and continuous learning.

Conduct performance evaluations and support career development for staff.

• Compliance & Standards

Maintain strict adherence to HACCP, food safety, and local health regulations.

Ensure the restaurant reflects Banyan Tree's brand values and luxury positioning.

Uphold grooming, etiquette, and service standards across all shifts.

General:

Collaborate with the Executive Chef, F&B Manager, and other departments to ensure seamless operations.

Coordinate with Sales & Marketing for promotions, special events, and seasonal campaigns.

Oversee reservations, guest flow, and table allocations for maximum efficiency and guest comfort.

Maintain accurate reports on sales, costs, staffing, and guest satisfaction metrics.

Represent the restaurant in internal and external events, ensuring a strong brand presence.

Key Qualifications:

1. Bachelor's degree in Hospitality Management or related field (preferred).
2. Minimum 3–5 years of restaurant management experience in a luxury resort, hotel, or fine dining setting.
3. Proven leadership and people management skills with a track record of motivating teams.
4. Strong knowledge of F&B operations, wine service, and menu planning.
5. Excellent interpersonal and communication skills, with fluency in English (Thai or other languages an advantage).
6. Financial acumen with experience in budgeting, forecasting, and cost management.
7. Strong problem-solving skills, adaptability, and ability to work under pressure.
8. Commitment to excellence, attention to detail, and passion for delivering exceptional guest service.

Additional Information

Job Number

Job CategoryFood and Beverage & Culinary

LocationPattaya Marriott Resort and Spa, 64 Moo 1, Pattaya City Chonburi, Thailand, Thailand, 20250

ScheduleFull Time

Located Remotely?N

Position Type Non-Management

POSITION SUMMARY

Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 2 years of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Key Responsibilities:

• Manage daily restaurant operations, including front-of-house and back-of-house activities.
• Lead, train, and motivate staff to maintain high service standards.
• Monitor inventory, order supplies, and control costs.
• Ensure compliance with health, safety, and sanitation regulations.
• Handle customer complaints and feedback professionally.
• Plan and implement marketing and promotional activities.
• Analyze financial reports to optimize revenue and reduce waste.
• Coordinate with suppliers, vendors, and other departments.

Qualifications:

• Bachelor's degree in Hospitality, Business Administration, or related field.
• Minimum 3–5 years experience in restaurant management.
• Strong leadership, communication, and problem-solving skills.
• Knowledge of budgeting, inventory, and staff scheduling.
• Passion for delivering excellent customer experiences.