378 Restaurant Managers jobs in Thailand

About Us

Bella Napoli
is Bangkok's oldest running pizzeria, known for its family-friendly atmosphere, warm service, and loyal customer base. As we prepare to open our second location, we remain focused on delivering the same standards of quality and hospitality that define the Bella Napoli experience. We are now seeking a dedicated
Restaurant Operations Manager
to help lead the operations of both branches

About the Role

This is a hands-on leadership role responsible for launching our new location and ensuring operational consistency across both branches. You'll oversee all aspects of the pre-opening setup and manage the post-launch operations — from hiring and training to performance monitoring and team culture — all while preserving the essence of Italian hospitality and culinary excellence.

Responsibilities:

New Location Launch

• Lead pre-opening activities including recruitment, supplier onboarding, inventory setup, and team training.
• Ensure the new location is fully operational and aligned with the brand's standards.

Multi-Location Oversight

• Ensure the new restaurant runs smoothly day-to-day: warm atmosphere, welcoming team, and attentive service
• Lead operations of both branches

Team Management & Culture

• Build, train, and lead a team that reflects the restaurant's values. Foster smooth communication between front and back of house while upholding the spirit of Italian hospitality.

Performance & Quality Control

• Monitor key operational metrics (KPIs), manage labor and food costs, troubleshoot issues, and implement process improvements. Deliver regular performance and financial reports to ownership.

Marketing & Customer Engagement

• Collaborate on marketing campaigns, support seasonal promotions, and help build strong relationships with guests and the community.

Qualifications

• 5+ years of experience in restaurant or F&B operations management
• Proven leadership and team development skills
• Deep understanding of Italian cuisine and hospitality standards
• Strong knowledge of restaurant financials, cost control, and P&L reporting
• Bilingual in English and Thai language preferred; Italian language skills are a plus
  

Additional Information

Job Number

Job CategoryFood and Beverage & Culinary

LocationAsiatique Restaurant, One Marriott Drive, Bangkok, Bangkok, Thailand, 10120

ScheduleFull Time

Located Remotely?N

Position Type Management

JOB SUMMARY

Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing).

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.

OR

• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.

CORE WORK ACTIVITIES

Leading Kitchen Operations for Property

• Leads kitchen management team.

• Provides direction for all day-to-day operations.

• Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.

• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Serving as a role model to demonstrate appropriate behaviors.

• Ensures property policies are administered fairly and consistently.

• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.

• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.

• Supervises and coordinates activities of cooks and workers engaged in food preparation.

• Demonstrate new cooking techniques and equipment to staff.

Setting and Maintaining Goals for Culinary Function and Activities

• Develops and implements guidelines and control procedures for purchasing and receiving areas.

• Establishes goals including performance goals, budget goals, team goals, etc.

• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.

• Manages department controllable expenses including food cost, supplies, uniforms and equipment.

• Participates in the budgeting process for areas of responsibility.

• Knows and implements the brand's safety standards.

Ensuring Culinary Standards and Responsibilities are Met

• Provides direction for menu development.

• Monitors the quality of raw and cooked food products to ensure that standards are met.

• Determines how food should be presented, and create decorative food displays.

• Recognizes superior quality products, presentations and flavor.

• Ensures compliance with food handling and sanitation standards.

• Follows proper handling and right temperature of all food products.

• Ensures employees maintain required food handling and sanitation certifications.

• Maintains purchasing, receiving and food storage standards.

• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.

Ensuring Exceptional Customer Service

• Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.

• Interacts with guests to obtain feedback on product quality and service levels.

• Responds to and handles guest problems and complaints.

• Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations.

• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.

Managing and Conducting Human Resource Activities

• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

• Ensures employees are treated fairly and equitably.

• Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations.

• Administers the performance appraisal process for direct report managers.

• Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition.

• Observes service behaviors of employees and provides feedback to individuals and or managers.

• Manages employee progressive discipline procedures for areas of responsibility.

• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.

Additional Responsibilities

• Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluating results to choose the best solution and solve problems.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Assistant Purchasing Manager oversees and manages the daily operations of a purchasing department, ensuring the efficient and cost-effective acquisition of goods and services for an organization. This role involves developing and implementing purchasing strategies, managing supplier relationships, negotiating contracts, and ensuring compliance with company policies and regulations.

Here's a more detailed breakdown of the responsibilities:

Key Responsibilities:

· Developing and Implementing Purchasing Strategies:

Creating and executing plans to optimize purchasing activities, minimize costs, and ensure timely delivery of goods and services.

· Supplier Management:

Identifying, evaluating, and selecting qualified suppliers, negotiating contracts, and maintaining strong relationships with vendors.

· Procurement Operations:

Overseeing the purchase order process, ensuring accuracy and efficiency in order placement and tracking, and managing inventory levels.

· Compliance:

Ensuring adherence to company policies, procedures, and relevant regulations, including ethical sourcing and sustainability practices.

Qualification

• Minimum 3–5 years of purchasing/procurement experience in the food & beverage, hospitality.
• Proven track record in sourcing F&B products including perishables, dry goods, beverages, and equipment.
• Experience in vendor negotiation, cost control, and supplier performance evaluation.
• Strong knowledge of hospitality purchasing processes, food safety standards, and HACCP requirements.
• Understanding of seasonality and shelf life in food purchasing.
• Proficient in Microsoft Office and procurement systems.
• Solid negotiation, cost analysis, and contract management skills.
• Ability to develop and maintain strong vendor relationships to secure quality products at competitive prices.

Responsibilities:

• Develop new business in QSR, Café and Chain Restaurants with Malee products including Co-Branding
• Develop new products for Foodservice channel and understand market trends
• Create new sales for all customers in Foodservice
• Manage Sales and Budget for own accounts and agents to maximize Profit
• Expand key customer relationships, ensuring long-term loyalty and satisfaction.
• Ability to analyze industry trends, customer needs, and competitor activities to recommend strategic action plans.
• Create customer visits, product presentation, demonstrations, solution selling
• Collaborate with RD and Marketing teams to define customers' requirements and develop new proposals
• Analyze market trends and adjust plans to maximize opportunities
• Build and maintain strong relationships and join quarterly visit with Agent customers
• Ability to collaborate with legal team to work for contract.
• Deliver accurate sales forecasts on a monthly, and annual basis for own accounts and Agents.
• Develop monthly, quarterly and annual sales targets and demand forecasts, and deliver them
• Identify new market opportunities in Foodservices
• Manage customer complaints and support related departments to solve the issues

Qualification:

• Bachelor's degree or higher in Business Administration, Marketing, Sales, or a related field.
• Over 5 years of experience in Sales or Marketing, preferably within the foodservice channel.
• At least 3 years of proven leadership experience managing and developing high-performing teams.
• Strong business acumen with a deep understanding of foodservice channel dynamics and growth opportunities.
• Exceptional negotiation, interpersonal, and leadership skills.
• Excellent communication abilities in both Thai and English, with a strong capability to engage stakeholders at all levels.
• Strategic thinker with a proactive approach to customer management and business development.
• Proficient in Microsoft Office tools, including Excel, Outlook, Word, and PowerPoint.
• Highly adaptable and flexible, with the ability to thrive under pressure and collaborate effectively in team environments.
• Must possess a valid driver's license and have access to a personal vehicle.

Job Purpose

• Develop new business in QSR, Café and Chain Restaurants with Malee products including Co-Branding
• Develop new products for Foodservice channel and understand market trends
• Create new sales for all customers in Foodservice
• Manage Sales and Budget for own accounts and agents to maximise Profit
• Expand key customer relationships, ensuring long-term loyalty and satisfaction.

Responsibilities

• Ability to analyse industry trends, customer needs, and competitor activities to recommend strategic action plans.
• Create customer visits, product presentation, demonstrations, solution selling
• Collaborate with RD and Marketing teams to define customers' requirements and develop new proposals
• Analyze market trends and adjust plans to maximize opportunities
• Build and maintain strong relationships and join quarterly visit with Agent customers
• Ability to collaborate with legal team to work for contract.
• Deliver accurate sales forecasts on a monthly, and annual basis for own accounts and  Agents.
• Develop monthly, quarterly and annual sales targets and demand forecasts, and deliver them
• Identify new market opportunities in Foodservices
• Manage customer complaints and support related departments to solve the issues

Qualifications

• Bachelor Degree or above in Business Administration, Marketing, Sales or related field
• More than 5 years of experiences in Sales or Marketing
• Strong ability to understand business development in foodservice channel
• Strong ability in negotiation, interpersonal and leadership skills
• Good communication in Thai and English
• Ability to communicate with all stakeholders in Thai and English
• Ability to negotiate well and mange customers
• Excellent negotiation, communication, and strategic thinking skills
• Good in computer skills including Microsoft Excel, Outlook, Word, and PowerPoint
• Flexibility and Adaptability
• Ability to work as a team including under pressure

1. Food Service Channel Development

2. Expand food service channels nationwide, focusing on M2 customers (restaurants, regional markets).

3. Design distributor and partner strategies to maximize coverage and effectiveness.
4. Develop customer engagement services tailored to the Food Service sector.

5. Sales Planning (Product × Place)

6. Create and implement strategic sales plans combining product portfolio with appropriate distribution channels.

7. Develop sales stories and initiatives to stimulate demand and strengthen brand positioning.

8. Performance & KPI Management

9. Set, track, and analyze sales performance and KPIs.

10. Collaborate cross-functionally with Marketing, Supply Chain, and other departments to ensure alignment and execution.

11. Customer Engagement & Value Creation

12. Propose new ideas and solutions to enhance customer experience and loyalty.

13. Deliver differentiated value propositions versus competitors.

Job Qualification

1. Bachelor's degree or higher in Business Administration, Marketing, Food Science, or related field.
2. Minimum 7 years of experience in sales, channel development, or B2B food service (FMCG/food industry preferred).
3. Proven ability in developing and expanding food service channels, especially engaging M2 customers.
4. Strong skills in sales planning, distributor management, and customer engagement.
5. Logical and critical thinking with strong problem-solving and strategic planning abilities.
6. To lead swift STPD (See-Think-Plan-Do) by good collaboration with both internal and external parties.
7. High energy, agility, and enthusiasm in taking on new opportunities and challenges.
8. Excellent communication, collaboration, and stakeholder management skills (Thai & English).

CONNECT ENERGY (THAILAND) CO., LTD. is an internationally accredited recruitment solutions and services consultancy. Now we're looking for Food Service Sales Manager as detail below;

Location: Bangkok

Key Responsibilities

• Lead, coach, and motivate the sales team to achieve strong results and foster professional growth.
• Develop and execute sales strategies that expand market share and strengthen EUROFOOD's leadership in the HORECA sector.
• Identify and secure new business opportunities and partnerships with key operators and distributors.
• Build and maintain trusted relationships with customers to ensure satisfaction and loyalty.
• Monitor market trends, competitor activities, and customer insights to refine sales strategies.
• Collaborate with cross-functional teams to implement impactful promotions, tastings, and campaigns.
• Oversee performance management through KPIs, forecasts, and reporting.
• Ensure smooth execution of contracts, promotions, and logistics with high service standards.

Qualifications & Skills

• Bachelor's degree in Business, Marketing, Sales, or a related field (Master's preferred).
• Minimum 5–7 years of sales experience in HORECA / food services, with at least 2 years in a managerial role.
• Strong track record of achieving sales growth and managing sales teams.
• Excellent leadership, communication, and negotiation skills.
• Strategic and analytical thinker with strong commercial acumen.
• Proficiency in MS Office and CRM tools.
• Valid driver's license and willingness to travel frequently.

Language Requirement

• Open to expatriates, half-Thai (ลูกครึ่ง), or Thai candidates with strong English skills and previous international exposure.
• Able to communicate in French and Italian is preferable

For interested candidate, please submit your updated CV to email: varisa.-

All applications would be treated with the strictest confidentiality.

About Flora Food Group
We offer consumers a compelling choice in four growing categories: butters and spreads, creams, liquids and cheeses. We hold leadership positions in many of the 100 countries we operate in, with iconic brands including Flora, Becel+ProActiv, Blue Band, Country Crock, I Can't Believe It's Not Butter, Rama, and Violife, together with our local brands and Professional business.

Global branded food champion Flora Food Group, offers the next generation of delicious, natural, nutritious food. Our products are more affordable and more sustainable than their dairy equivalents.

Key Account Manager – Food Service/Horeca

Location:
Phuket, Thailand

Work Type:
Hybrid/Remote

Company:
Flora Food Group, Thailand

Channel:
Food Servcices / HORECA (Hotels, Restaurants, Caterers)

About The Role
We're looking for a dynamic and driven
Key Account Manager – Food Service
to grow our presence in the HORECA channel. You will lead product demonstrations, engage with operators, manage key accounts, and collaborate with distributors to expand business opportunities. This is an exciting opportunity for someone passionate about sales, business development, and building strong customer relationships in the foodservice industry.

Key Responsibilities
Sales & Business Development

• Drive sales by engaging directly with key operators in the HORECA channel.
• Lead product demonstrations and presentations to potential clients.
• Identify and acquire new business opportunities with restaurants, hotels, caterers, and other foodservice establishments.
• Introduce Flora FG's product portfolio and convert leads into commercial clients.
• Collaborate with distributor sales teams to develop region-specific sales plans.

Key Account & Customer Management

• Build and maintain strong relationships with key accounts and stakeholders (e.g., chefs, restaurant owners).
• Understand customer needs and provide tailored solutions.
• Manage negotiations and contracts to create win-win outcomes.
• Act as the main point of contact for customers, ensuring satisfaction and resolving issues promptly.

Market Analysis & Insights

• Conduct market analysis to identify growth opportunities and monitor competitor activity.
• Understand customer preferences and industry trends to stay competitive.
• Provide feedback to internal teams for product and process improvements.

Reporting & Continuous Improvement

• Maintain accurate records of sales activities, customer interactions, and market intelligence.
• Generate performance reports and present insights to the management team.
• Proactively seek opportunities to improve sales processes and enhance customer satisfaction.

Customer Service & Relationship Building

• Provide excellent customer service and support, including product recommendations and menu development.
• Network with industry associations and attend events to expand business connections.

Compliance & Ethics

• Adhere to company policies, ethical standards, and legal requirements.
• Ensure compliance with regulatory guidelines and industry standards in all business activities.

What We're Looking For

• Proven experience in foodservice sales or key account management.
• Strong understanding of the HORECA landscape in Thailand.
• Excellent communication and negotiation skills.
• Ability to work independently and collaboratively in a hybrid/remote setup.
• Passion for food, hospitality, and customer engagement.

What's Next?
If this position sounds interesting, please hit the
Apply
button now and join us in shaping the future of foodservice with Flora Food Group.

We understand your resume might not be up to date and recommend that you apply with what you have or your LinkedIn Profile. Flora Food Group is dedicated to building an inclusive and diverse workplace, we understand that you might not meet all the requirements stated in the description, but we encourage you to apply anyway. You might be the right candidate for this role or other roles.

Flora Food Group is an employer committed to diversity and inclusion in the workplace and equal opportunities for all. We recruit based only on values, qualifications, performance, skills, behaviours, experience, and knowledge. We ensure job advertisements are free from unintentional bias.
No personal characteristics should be a barrier to joining Flora Food Group. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or other personal characteristics.

RESPONSIBILITIES

•Be a point of contact between the company and the customers

•Responsible to answer to customers and prospects enquiries

•Responsible to engage customers and prospects with business proposals

•Visit existing and prospects accounts.

•Implement the company sales strategies, promotions and commercial policy

•Attend Sales Meeting at the company's head office Report daily and weekly of the database to management

QUALIFICATIONS

•Minimum 2 years experience in sales

•Experience in selling products to HORECA

•Good negotiation skills and able to close sales

•Good overall computer skills

•Multi-task & highly organized