79 Restaurant Operations jobs in Thailand
Restaurant General Manager - Goji

Posted 5 days ago
Job Viewed
Job Description
**Job Number** 25097595
**Job Category** Food and Beverage & Culinary
**Location** Bangkok Marriott Marquis Queen's Park, 199 Sukhumvit Soi 22, Bangkok, Bangkok, Thailand, 10110VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
OR
- 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
**CORE WORK ACTIVITIES**
**Managing Day-to-Day Operations**
- Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
- Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.
- Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
**Leading Food and Beverage Team**
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Serves as a role model to demonstrate appropriate behaviors.
- Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Ensures and maintains the productivity level of employees.
- Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
- Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.
- Ensures compliance with all applicable laws and regulations.
- Ensures compliance with food handling and sanitation standards.
- Ensures staff understands local, state and Federal liquor laws.
- Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
- Establishes guidelines so employees understand expectations and parameters.
- Monitors alcohol beverage service in compliance with local laws.
**Ensuring Exceptional Customer Service**
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.
- Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
- Empowers employees to provide excellent customer service.
- Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.
- Handles guest problems and complaints.
- Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.
- Ensures corrective action is taken to continuously improve service results.
- Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
- Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).
**Managing and Conducting Human Resource Activities**
- Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.
- Ensures employees are treated fairly and equitably. Strives to improve employee retention.
- Ensures employees receive on-going training to understand guest expectations.
- Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
- Strives to improve service performance.
- Ensures recognition is taking place across areas of responsibility.
**Additional Responsibilities**
- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Analyzes information and evaluating results to choose the best solution and solve problems.
- Assists servers and hosts on the floor during meal periods and high demand times.
- Recognizes good quality products and presentations.
- Supervises daily shift operations in absence of Assistant Restaurant Manager.
- Oversees the financial aspects of the department including purchasing and payment of invoices.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
General Manager - Sartoria Restaurant

Posted 5 days ago
Job Viewed
Job Description
**Job Number** 25124817
**Job Category** Food and Beverage & Culinary
**Location** Empire Tower Restaurants, 1 Empire Tower G 56,57,58th floor, Bangkok, Bangkok, Thailand, 10120VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Plays a significant role in maximizing financial performance and attracting hotel and non-hotel guests by understanding the local market and partnering with the culinary leadership to effectively position the outlet. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.
**CANDIDATE PROFILE**
**Education and Experience**
- H High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
OR
- 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
**CORE WORK ACTIVITIES**
**Taking an Entrepreneurial Approach to Driving the Restaurant Business**
- Understands financial opportunities by surveying restaurant demand.
- Partners with key individuals in the local community to assess opportunities.
- Identifies and analyzes competitors.
- Controls purchases and inventory by negotiating prices and contracts, developing preferred supplier lists, reviewing and evaluating usage reports, and taking corrective action.
- Applies sound revenue management strategies to secure the right level of business at the most optimal time to yield maximum revenues.
**Leading Significant Marketing/Public Relations/Media Activities**
- Oversees the restaurant marketing plan in partnership with the either the Hotel General Manager/ Manager or Director of Operations and Hotel/Brand Marketing teams including Destination Restaurant Chef, if applicable.
- Supports on-site/off-site public relations opportunities to promote the restaurant.
- Creates and executes against the restaurant-related social media posts and public event communications, monitors social media activity, responds to comments, analyzes posts/trends, and corrects deficiencies.
- Serves as the primary point of contact for restaurant events.
- Participates in local networking activities, which are often off-property, in support of the restaurant.
**Managing Day-to-Day Restaurant Operations**
- Supervises and manages employees.
- Understands employee positions well enough to perform duties in employees' absence.
- Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.
- Conducts daily "taste panels" to educate, drive sales and create sales goals.
- Monitors appropriateness of ambiance/atmosphere (e.g., lighting, music, table-top, etc.) restaurant concept, positioning, time of day, etc.
- Monitors compliance with all applicable laws and regulations.
- Monitors adherence to liquor control policies and procedures.
- Maintains and monitors all collateral, menus and guest touch points such that all are pristine and free of tears, stains and noticeable wear and tear.
- Monitors alcohol beverage service for compliance with local laws.
- Monitors compliance with all food & beverage policies, standards and procedures, including food handling and sanitation standards.
- Assists servers and hosts on the floor during meal periods and high demand times.
- Advocates sound financial/business decision making.
- Manages day-to-day operations so that customer expectations of quality and standards are meet on a daily basis.
- Recognizes good quality products and presentations.
- Supervises daily shift operations in absence of Assistant Restaurant Manager.
- Oversees the financial aspects of the department including purchasing and payment of invoices.
**Fostering an Environment that Creates Exciting and Memorable Guest Experiences**
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.
- Empowers employees to provide excellent customer service.
- Acts as the guest service role model for the restaurants.
- Addresses guest problems and complaints.
- Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.
- Verifies corrective action is taken to continuously improve service results.
- Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).
- Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
**Managing and Conducting Human Resource and Talent Management Activities**
- Actively participates in the hiring process to identify the right talent to support the outlet's concept.
- Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.
- Facilitates the fair and equal treatment of employees.
- Strives to improve employee retention.
- Monitors employee attendance of on-going training to understand guest expectations.
- Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
- Strives to improve service performance.
- Encourages recognition of employees across areas of responsibility.
- Establishes and maintains open, collaborative relationships with employees and encourages employees do the same within the team.
- Establishes guidelines so employees understand expectations and the work.
- Utilizes interpersonal and communication skills to lead, influence, and encourage others.
- Demonstrates honesty/integrity and models appropriate behaviors by leading by example and serving as a role model.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
- Develops specific goals and plans to prioritize, organize, and accomplish own work.
- Monitors and maintains the productivity level of employees.
- Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
- Manages staffing levels to meet guest service standards, operational needs, guest service, and financial objectives.
- Provides work-related training, supervising, follow-up and hands-on management.
**Additional Responsibilities**
- Maintains professional and technical knowledge by tracking emerging trends in the restaurant industry, attending educational workshops, reviewing professional publications, establishing personal networks, and/or benchmarking state-of-the-art practices.
- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Analyzes information and evaluates results to choose the best solution and solve problems.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
General Manager - Michelin Star Restaurant
Posted today
Job Viewed
Job Description
Michelin star restaurant work experience is essential as well as proven performance in similar positions for consideration by our client.
The General Manager will also be responsible for developing and implementing strategies to increase efficiency and profitability, as well as developing and maintaining positive relationships with customers.
The company provides a truly outstanding salary package and employment terms.
Elite Search is a leader in Executive Search and recruitment for the hospitality industry worldwide.
Sales Manager - HORECA / Food Service
Posted today
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Job Description
The key responsibilities of this newly created position will be to generate new business, maintain existing customer accounts, maximize business potential and identify market trends for our clients’ business in the HORECA and Food Service Channels. You will be responsible for developing new business but also handle a portfolio of accounts in the future, principally maintaining and developing close working relationships with the customers in order gain sustainable business growth.
**Responsibilities**:
- Identify business opportunities with both new and existing customers within HORECA and other food service categories in Thailand.
- Sales of a fully-branded offering as well as customized solutions for a range of both dry and liquid based ingredients including; sauces, bases, soups, coatings, and marinades.
- Working closely with external client R&D teams and internally with culinary, R&D, and marketing teams.
- Develop account plan & achieve agreed sales forecast, goals and objectives.
- Build strong multilevel relationships within selected accounts to promote products and solution selling services.
- Ensure all the management reports for measuring and reporting business performances are integrated, accurate, reliable and on time.
- Travel for in-person meetings with customers and to develop key relationships.
**Qualifications**:
- Degree qualified with sales experience in the HORECA and/or Food Service Channels.
- Significant Sales and Key Account Management experience, working within the B2B Food industry.
- Ability to manage and influence different stakeholders - both internally and externally.
- Good level of English, both spoken and written.
**What Our Client Offers**:
- Annual Bonuses
- Travel Allowances
- Company Phone, Laptop
- Medical Insurance
- Other Benefits to be discussed
ประเภทของงาน: งานประจำ
เงินเดือน: ฿50,000.00 - ฿70,000.00 ต่อเดือน
Assistant Sales Manager (Food Service)
Posted today
Job Viewed
Job Description
B2B channel, Food&Beverage chain.
Good command of English.
DUTIES AND RESPONSIBILITIES.
Find new distributors and constantly grow the business.
Achieve sales target by recruiting new clients and generating volume among existing customers.
Manage and develop current customers through loyalty program and incentive scheme.
Develop and manage relationship with key customers.
Review monthly the best monitoring sales report with management to determine if goals and objectives are being met.
Market Visit had 70% of total customers.
Communicate trends & pricing issues and other unique issues as it relates to sales.
Collaborate with cross functions and external stake holders to deliver the target.
Focus main product and expand potential products to current customer & new customers.
Find new way to promote our NPD in Food service Channel.
Take care QSR customers.
Bachelor s degree or higher in Marketing, Business Administration, Food technology and other relate field.
Strong experience (3-5 years) in B2B channel, Food & Beverage Chain are preferred.
Experience in FMCG Sales is a must.
Good command of English.
Negotiation Skill, Presentation Skill.
Passionate, persevere and self-motivated to achieve the challenging sales target.
Interested applicants are invited to APPLY NOW or if you wish to learn more about this position, please contact:
Mitr Phol Sugar Corp Ltd
Talent Recruitment
2 Ploenchit Center, 2 floor,
Sukhumvit Rd. Klongtoey BKK 10110
**Job skills required**: English, Sales, Negotiation
Restaurant Supervisor (Thai Nationality)
Posted today
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Job Description
As the world's of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.
Our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.
**Job Summary**
- Supervise the service and delivery of menu items in assigned restaurant ensuring a high level of quality and consistency.
- Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.
**Required Skills**:
- Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
- Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.
- Problem solving and training abilities.
**Qualifications**
- Diploma in Hotel Management, Food & Beverage, or related field.
**Experience**
- 2 years related experience or an equivalent combination of education and experience. Supervisory experience preferred.
**Benefit**
In return, you can look forward to a competitive salary and benefits package including;
- 5-day workweek.
- Duty Meals.
- Laundered Uniforms.
- Accommodation - fully furnished studio room.
- Group life insurance and health insurance.
- Provident Fund / Social Security contributions.
- Annual leave.
- Annual Physical Health Check.
- Learning and Development Program.
- Worldwide IHG® Employee Room Rate Program.
Restaurant Supervisor - Marriott Executive
Posted today
Job Viewed
Job Description
**Job Category** Food and Beverage & Culinary
**Location** Bangkok Sukhumvit 101 - Marriott Executive Apartments, 3029 Sukhumvit Road, Bangkok, Thailand, Thailand VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
***
Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
The world is a big place and Marriott Executive Apartments offers temporary housing that feels like home in the biggest and best cities for business travel across Europe, Asia, Latin America, Africa and the Middle East. Join the Marriott Executive Apartments team and help our guests adapt to a new locale and feel comfortable and cared for while living away from home. In joining Marriott Executive Apartments, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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General Manager/assistant General Manager
Posted today
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วันนี้
- คุณสมบัติพื้นฐาน
- งานประจำ- 5 - 10 ปี- กรุงเทพมหานคร- ประกาศนียบัตรวิชาชีพชั้นสูง (ปวส.) หรือสูงกว่า- 60,000 - 100,000 บาท/เดือน + Commission- หน้าที่และความรับผิดชอบ- 2. According to OKR/KPI assigned by each lane to the branch, make branch development plan and implement it to each lane member. Regular assess team member and feedback the performance to each lane for adjusting work plan.- 3. Maintain and develop overseas agent nomination cargo business, including keep good relationship with overseas agents, managing local booking, custom broker, trucks, warehouse and other venders, cooperating with HQ to maintain the relationship with contracted carrier.- 4. Assist GM in local team building and optimization. Regularly carry out lane knowledge and business training to enhance team member's familiarity with business knowledge.- 5. Actively participate in business cooperation among each lane and branch so that the business of all parties can actively link and cooperate.- 6. Strengthen the supervision, coordination and training of workload and work quality within the department. Formulate and optimize operation SOP of sea and air freight to improve the work efficiency.- 7. Actively coordinate with business and finance department to solve all kind of abnormal receivable and payable issues.คุณสมบัติ
- 1. Experienced in developing overseas agents;- 2. Have a high sense of responsibility, good coordination ability and overseas communication ability;- 3. Good market sensitivity, strong comprehensive analysis ability and risk control ability;- 4. Proficient in written and oral Englishดูคุณสมบัติเพิ่มเติม
- สวัสดิการ
- Lunch allowance
- การฝึกอบรมและพัฒนาพนักงาน
- ทำงานสัปดาห์ละ 5 วัน
- เงินช่วยเหลือฌาปนกิจ
- โบนัสประจำปี
- โบนัสประจำปี 1 เดือน
ดูสวัสดิการเพิ่มเติม
General Manager
Posted today
Job Viewed
Job Description
310 ถ.ศรีภูวนารถ ต.หาดใหญ่ อ.หาดใหญ่ จ.สงขลา
**อัตรา**
- 1
**เงินเดือน**
- ตามตกลง
**เพศ**
- ไม่ระบุ
**วุฒิการศึกษา**
- ไม่ระบุ
**ที่ปฏิบัติงาน**
- สงขลา
**ลักษณะงาน**
- งานประจำ
**โทรศัพท์**
-
**Job Requirements**:
- Minimum of 5+ years full-service hotel General Manager experience is required
- Strength in sales, revenue management, and food and beverage
- Bachelor degree in hospitality, business administration or relevant field.
- Strong knowledge of local market desirable
- Ability to plan, direct, and coordinate the daily operations of the property
- Strong leadership and communication skills
- Ability to assure optimum performance and continual improvement in guest service, employee satisfaction, sales/marketing, property manner, and profit/financial controls
- Ability to build a strong service culture
- Excellent communication, organizational and time management skills
- Proven experience in developing and maintaining and leading strong and effective working teams
- Budget and P&L expertise
- Ability to develop and maintain effective operating and control processes designed to attain maximum operating efficiency
- Ability to evaluate trends, new approaches and practices in order to improve guest and team satisfaction and overall operational success
- Tangible track record in maintaining and improving department profitability
- Achievements that show resourcefulness, creativity, initiative and the ability to multi-task
- Tech-Savvy Skill Set
- Hands-on mentality & enjoy being in a dynamic “hands on” work environment
General Manager
Posted today
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Job Description
Responsible for establishing business objectives for the site and providing direction to the attainment of those objectives in business, customers, employees, and the community while maintaining the highest ethical standards.
**Responsibilities**
- Completing long-range planning in support of corporate goals and objectives.
- Managing the site in a manner that reduces operating costs, increases revenue, and exceeds customer expectations.
- Pursuing new customer and business expansion opportunities.
- Being responsible for employee discipline and morale.
- Supporting corporate and senior staff in establishing policies and procedures and ensuring implementation at the site.
- Providing quarterly business and capital investment forecasts.
- Leading management and support staff in a collaborative environment to continuously improve site performance in velocity, quality, cost, and customer satisfaction.
- Supporting Company initiatives through site active participation in projects, education and training programs, and resource sharing as needed.
- Reviewing pricing and costs for current and prospective customers to identify opportunities and reduce over costs.
- Providing leadership and direction in the site’s Lean Sigma program to corporate goals and objectives to increase value stream transformation.
- Supporting human development programs for site team members.
- Working closely with site Lean Champion and Controllers to estimate, track and validate financial benefits of Lean Sigma projects and activities.
- Adhering to all safety and health rules and regulations associated with this position and as directed by the supervisor.
- Complying with and following all company security policies and procedures.
- Performing other job duties and responsibilities as assigned.
**Requirements**:
- Bachelor’s degree from a four-year college or University. Master’s Degree preferred.
- More than 5 years experience in contract manufacturing.
- Extensive experience in working directly with customers and developing customer relationships.
- Experience in managing cross-functional teams and personnel.
- Experience in team dynamics and human development.
- Six Sigma Black Belt certification by a recognized and accredited organization (e.g., Shingo Prize, SME, ASQ, ASU, Villanova U, etc.) is a plus.
- Proficient and knowledgeable in all areas of manufacturing operations.
- Ability to influence at all levels within the organization.
- Equivalent combination of education, training, and experience.- Excellent written and verbal communication skills primarily English.- Experience working within the Asia region is a plus.