510 Restaurant Services jobs in Thailand

About Us

Bella Napoli
is Bangkok's oldest running pizzeria, known for its family-friendly atmosphere, warm service, and loyal customer base. As we prepare to open our second location, we remain focused on delivering the same standards of quality and hospitality that define the Bella Napoli experience. We are now seeking a dedicated
Restaurant Operations Manager
to help lead the operations of both branches

About the Role

This is a hands-on leadership role responsible for launching our new location and ensuring operational consistency across both branches. You'll oversee all aspects of the pre-opening setup and manage the post-launch operations — from hiring and training to performance monitoring and team culture — all while preserving the essence of Italian hospitality and culinary excellence.

Responsibilities:

New Location Launch

• Lead pre-opening activities including recruitment, supplier onboarding, inventory setup, and team training.
• Ensure the new location is fully operational and aligned with the brand's standards.

Multi-Location Oversight

• Ensure the new restaurant runs smoothly day-to-day: warm atmosphere, welcoming team, and attentive service
• Lead operations of both branches

Team Management & Culture

• Build, train, and lead a team that reflects the restaurant's values. Foster smooth communication between front and back of house while upholding the spirit of Italian hospitality.

Performance & Quality Control

• Monitor key operational metrics (KPIs), manage labor and food costs, troubleshoot issues, and implement process improvements. Deliver regular performance and financial reports to ownership.

Marketing & Customer Engagement

• Collaborate on marketing campaigns, support seasonal promotions, and help build strong relationships with guests and the community.

Qualifications

• 5+ years of experience in restaurant or F&B operations management
• Proven leadership and team development skills
• Deep understanding of Italian cuisine and hospitality standards
• Strong knowledge of restaurant financials, cost control, and P&L reporting
• Bilingual in English and Thai language preferred; Italian language skills are a plus
  

Additional Information

Job Number

Job CategoryFood and Beverage & Culinary

LocationAsiatique Restaurant, One Marriott Drive, Bangkok, Bangkok, Thailand, 10120

ScheduleFull Time

Located Remotely?N

Position Type Management

JOB SUMMARY

Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing).

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.

OR

• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.

CORE WORK ACTIVITIES

Leading Kitchen Operations for Property

• Leads kitchen management team.

• Provides direction for all day-to-day operations.

• Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.

• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Serving as a role model to demonstrate appropriate behaviors.

• Ensures property policies are administered fairly and consistently.

• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.

• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.

• Supervises and coordinates activities of cooks and workers engaged in food preparation.

• Demonstrate new cooking techniques and equipment to staff.

Setting and Maintaining Goals for Culinary Function and Activities

• Develops and implements guidelines and control procedures for purchasing and receiving areas.

• Establishes goals including performance goals, budget goals, team goals, etc.

• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.

• Manages department controllable expenses including food cost, supplies, uniforms and equipment.

• Participates in the budgeting process for areas of responsibility.

• Knows and implements the brand's safety standards.

Ensuring Culinary Standards and Responsibilities are Met

• Provides direction for menu development.

• Monitors the quality of raw and cooked food products to ensure that standards are met.

• Determines how food should be presented, and create decorative food displays.

• Recognizes superior quality products, presentations and flavor.

• Ensures compliance with food handling and sanitation standards.

• Follows proper handling and right temperature of all food products.

• Ensures employees maintain required food handling and sanitation certifications.

• Maintains purchasing, receiving and food storage standards.

• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.

Ensuring Exceptional Customer Service

• Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.

• Interacts with guests to obtain feedback on product quality and service levels.

• Responds to and handles guest problems and complaints.

• Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations.

• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.

Managing and Conducting Human Resource Activities

• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

• Ensures employees are treated fairly and equitably.

• Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations.

• Administers the performance appraisal process for direct report managers.

• Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition.

• Observes service behaviors of employees and provides feedback to individuals and or managers.

• Manages employee progressive discipline procedures for areas of responsibility.

• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.

Additional Responsibilities

• Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluating results to choose the best solution and solve problems.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

คุณสมบัติ

-เพศหญิง อายุ 23-30 ปี

-มีใจรักงานบริการ และ มีทักษะการสื่อสารดี

-ขยัน อดทน มีความรับผิดชอบ

-สามารถจัดการแก้ปัญหาเฉพาะหน้าได้

-สามารถจัดสรรเวลาทำงานตามกะได้ และปฏิบัติงานวันเสาร์-อาทิตย์หรือวันหยุดนักขัตฤกษ์ได้

-สามารถสื่อสารภาษาอังกฤษได้

-มีความสามารถด้านการใช้งานโปรแกรมคอมพิวเตอร์พื้นฐาน

ประเภทของงาน: งานประจำ

ชำระเงิน: ฿15, ฿20,000.00 ต่อเดือน

สถานที่ทำงาน: ตัวต่อตัว

About the role

We are seeking a talented Customer Service professional to join our team at International Metal & Jewelry Co., Ltd. in Mueang Lamphun, Lamphun. In this full-time role, you will be responsible for providing exceptional customer service and support to our valued clients. Your primary focus will be on ensuring customer satisfaction, resolving inquiries, and contributing to the overall success of our client and sales administration operations.

What you'll be doing

1. Respond to customer inquiries and requests via phone, email, and other communication channels in a timely and professional manner
2. Assist customers with product information, order placement, and order tracking
3. Handle customer complaints and concerns, and work to resolve issues to the customer's satisfaction
4. Maintain accurate customer records and update customer information as needed
5. Collaborate with other departments to ensure seamless customer experiences
6. Contribute to the continuous improvement of customer service processes and procedures
7. Provide administrative support to the sales team as needed

What we're looking for

1. Excellent communication and interpersonal skills, with the ability to effectively interact with customers from diverse backgrounds
2. Strong problem-solving and decision-making skills to handle customer inquiries and concerns
3. Attention to detail and the ability to maintain accurate records and data
4. Familiarity with customer service best practices and a commitment to delivering exceptional customer experiences
5. Proficiency in relevant software and technologies used in a customer service environment
6. Previous experience in a customer service or client-facing role, preferably within the administration and office support industry

What we offer

At International Metal & Jewelry Co., Ltd., we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, we offer a range of benefits, including:

1. Generous paid time off and holiday leave
2. Opportunities for career development and advancement
3. A collaborative and inclusive company culture

About us

International Metal & Jewelry Co., Ltd. is a leading provider of high-quality metal and jewelry products. Established over 20 years ago, we have a strong reputation for innovation, quality, and exceptional customer service. Our team of dedicated professionals work tirelessly to deliver the best possible solutions to our clients, and we are committed to fostering a diverse and inclusive workplace.

If you are excited about the prospect of joining our team and contributing to our success, we encourage you to apply now.

Job Description:

• Directly deal to customers (Purchasing team, Logistic , account and Finance)
  
  Main task is to access customer web site to get forecast ,PO, Label  ,delivery note , Billing and follow up payment
• Proceed forecast and  order into NMB system ,
• Follow up  shipment /delivery  reply, check /submit delivery plan  to each  customer
• Communicate with both  and Factory side in case pull in /push out
• Preparing quotation when exchange rate change  and change new price in NMB system
• Prepare sales estimation of each items
• Preparing sales routing in case new business
• Issue  delivery order and communicate with Logistic and warehouse to arrange cargoes to customer
• Issue Tax invoice and send Tax Invoice to customer and submit to NMB account team
• Follow up billing and payment from customer
• Submit AR report  for each customer
• Submit sales report for BOI purpose to each customer
• Support sales team in case any  action required ( Such as unforeseen delivery issue  or Quality issue)
  
  Contact  Routing : (Customers ,Factory, Product Coordinator, Logistic , Account  and Sales team)
  
  Correspond with customers  Window persons  such as :  Purchasing , Sourcing , quality control, production, accounting

Qualifications:

• Bachelor Degree  --- any relate field
• Experienced in related customer service especially manufacturing field)
• Good Communication skill  with Service mind
• Good English skill  TOEIC score, Min 600, Good Communication negotiation skill

Microsoft office Skill

    >Excel : Daily  Need basic excel formula knowledge and attitude to study more   

    > Word :・ Basic skill

• Basic knowledge and experience  in Logistic /Incoterm
• Others : Company provide Notebook
• Company working Hour   : Sharply start 8.00am – 17.30 pm  , no overtime support
  
     Saturday working 1-3 days a year (based on company calendar)

สวัสดิการ :

ค่าตำแหน่ง ค่าภาษาอังกฤษ โบนัส ปรับขึ้นเงินเดือนประจำปี ที่พักใกล้สถานที่ทำงาน รถรับส่ง ชุดพนักงาน ข้าวฟรี อาหารราคาย่อมเยาว์ กองทุนสำรองเลี้ยงชีพ ค่ารักษาพยาบาลของพนักงาน และครอบครัว ตรวจสุขภาพประจำปี อาหารญี่ปุ่น ราคาย่อมเยาว์ (มื้อเย็น) งานเลี้ยงสังสรรค์ประจำปี

Or client is in the medical device business.

Overview:

This Customer Service Officer will be managing, coordinating and processing all enquiries / orders to the complete satisfaction of the APAC customers within the guidelines set by the company. 

How You'll Make an Impact:

• Handle inbound orders & enquiries (via faxes and emails) from customers & channel partners.
• Reply promptly to emails, and follow-up with internal work groups for enquiry closure.
• Proactively and regularly update & reconcile with customers & channel partners.
• Process customers' orders promptly and accurately.
• Match customer orders against supporting documents (eg. quotations, emails etc).
• Ensure submission of orders to Logistics according to cut-off time.
• Coordinate with Logistics for local deliveries and shipments.
• Ensure prompt billing of stock placement at customer's premises.
• Submit electronic invoices to customers' e.g. via email or online portals.
• Work closely with APAC Customer Service teams to ensure customers' orders and enquiries are processed correctly and in a timely manner.
• Ensure accuracy and compliance with all related regulations for all orders.
• Ensure compliance to export regulations & Incoterms.
• Collaborate with supply chain teams to ensure the smooth flow of supplies, when necessary.
• Maintain good documentation of customer orders, invoices & other relevant supporting documents.
• Ensure prompt retrieval of documents (eg. CTC invoices, COA, MSDS etc) upon customer request.
• Support any other administrative tasks as assigned.

Qualifications:

• Bachelor Degree in Business Studies or Science.
• At least 0-1 year of customer service experience.
• Proficiency in English Language, spoken and written.
• Work 5 days per week: Mon. – Fri A.M. – 17.30 P.M.
• BTS Ratchadamri station or MRT Si Lom.

Job Descriptions

•  Contact with local customer and follow up to process the freight and customs clearance procedures.

•  Managing shipping documents: invoices, packing lists, B/L  Form. Checking the accuracy of import documents.

•  Coordinate with carrier, shipping company and transportation company.

•  Enter manifest to carrier.

•  Prepare and verify all shipping documents.

•  Able to make shipment planning.

•  Issue billing to customer.

•  Record Costing Data.

Qualifications

•  Male or Female age 24-30 years old.

•  Bachelor's degree in a logistics or related field.

•  At least 2 years of relevant work experience

•  Strong knowledge of import operations and all related documents (import processes, BL, etc.)

•  Good command of basic Microsoft Office (Word, Excel, etc.)

•  Good to fair command of English, especially writing

•  Positive attitude and self-motivated

About Aspire Lifestyles Thailand

Aspire Lifestyles Thailand is a global leader in concierge and lifestyle services. We support high net worth individuals by providing personalized, premium services ranging from restaurant and hotel bookings to complex travel planning and exclusive lifestyle experiences worldwide.

Customer Service - Lifestyle Concierge (English Skills)

The Lifestyle Concierge will anticipate and manage the lifestyle needs of high and ultra-high net worth customers and act as their primary interface for any lifestyle and concierge service, including:

• 20, ,000 THB/month (depending on experience)
• 25,000 THB/month (for candidates with 4+ years of Customer Service experience)

Responsibilities:

• Handle customer requests on behalf of our clients via phone, email, and/or chat.
• Research and fulfill requests in areas such as dining, entertainment, travel, sports & recreation (including golf), shopping, and unique requests.
• Provide accurate and timely responses to inquiries and complaints.
• Ensure compliance with contractual scope of services and communicate limitations in a positive manner.
• Participate in meetings and training sessions to stay updated on client requirements.
• Use web-based and computer-based programs to manage customer data and process requests.
• Adhere to company and client policies when interacting with customers.
• Protect all customer personal data and escalate any incidents when necessary.
• Meet or exceed program performance metrics (attendance, quality, etc.).

Candidate Requirements:

• Bachelor's degree in any field (New graduates are welcome).
• More than 2 years of customer service or call center experience is a plus.
• Fluent Thai speaker with a good command of English.
• Interest in global lifestyle trends (shopping, sports, culture, travel, etc.).
• Enjoy problem-solving and providing excellent customer service.
• Strong organizational and administrative skills.

Location: GPF Witthayu Towers –

Benefits & Welfares

• OT, Night Shift Allowance, Transportation Allowance
• Work on shifts that are flexible for life.
• Provident Fund % (สูงสุดตามกฏหมาย)
• เบิกค่าเล่าเรียนบุตร
• ตรวจร่างกายประจำปี
• การอบรมพัฒนาทักษะ
• ประกันชีวิต อุบัติเหตุและทุกพลภาพ 24 ชม. ทั่วโลก สูงสุด 72 เดือน
• พักร้อนเริ่มปีแรกที่ 10 วัน และสูงสุด 15 ปี โดยใช้ได้ตั้งแต่ผ่านทดลองงาน
• สวัสดิการคนไข้ในโรงพยาบาลชั้นนำไม่จำกัดจำนวนวันการเบิก บริษัทจ่าย 100% สูงสุดถึง 600,000 บาท
• เบิกค่ารักษาพยาบาลพร้อมค่าทันตกรรม ค่ารักษาพยาบาลคนไข้ใน ค่ายาจากคลีนิคและร้านขายยา
• โบนัสประจำปี เงินรางวัลต่างๆ