510 Retail Banking jobs in Thailand
VP - Retail Banking Compliance
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Job Description
- Be a center for collecting official regulations related to retail part under the commercial banking, securities, and insurance (life/non-life) businesses.
- Supervise, monitor, and control the Bank's operations in accordance with the Financial Institution Business Act 2008, the Securities and Exchange Act 1992, the Life Insurance Act, and the Non-Life Insurance Act, including related official regulations related to retail part under the commercial banking, securities, and insurance (life/non-life) businesses and other regulations, announcements, rules.
- Request permission or approval from government authorities such as BOT/SEC/OIC to conduct retail banking business or various transactions.
- Provide advice to various departments of the Bank to ensure that the Bank's retail operations comply accurately with the rules set by the government authorities.
- Be a Contact Person Center (CPC) and a central agency for coordination between the Bank and BOT/SEC/OIC authorities.
- Assess and identify risks that may arise from non-compliance with the law and relevant rules and regulations for the Bank's business activities to prepare the annual plan.
- Randomly review the operations of various departments to ensure compliance with official regulations (Compliance Testing) and follow up on detected issues, as well as finding the causes, solutions and prevention guidelines (Control and Monitor).
- Report the results of the review to the Sustainability and Corporate Governance Committee (SCGC), the Chief Executive Officer, and the Managing Director.
- Collaborate with relevant departments within the Bank to provide opinions on issues arising from corporate governance, product release or development, including exchanging knowledge of official rules and regulations to create a Compliance Culture.
- Evaluate the suitability of processes and practices in accordance with official regulations, including launching new products or businesses to be consistent with compliance risk and operational risk.
- Collaborate with other departments within the Bank and the Compliance Division to prepare the Annual Compliance Report and submit it to the BOT and the SEC within the specified period.
- Coordinate with the Bancassurance Product team to participate in preparing a report evaluating the quality control system for selling the Bank's insurance products (Market Conduct Annual Statement: MCAS) and submit it to the Office of the OIC within the specified period.
- Report the performance of the Retail Banking Compliance Department to the Sustainability and Corporate Governance Committee in parallel with the Chief Executive Officer and the Managing Director on a monthly basis.
Contact
Name : Nanthipak (May)
Tel :
Specialist- Retail Banking Performance Management
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Key Responsibilities:
- Develop and enhance data analytics methodologies to evaluate sales performance, strategic initiatives, and retail banking campaign effectiveness.
- Analyze performance across various sales channels for Retail Banking ; propose and implement action plans to boost customer acquisition and revenue growth.
- Collaborate with marketing, operations, and product teams to establish and monitor KPIs and MBOs for the retail sales force, ensuring alignment with business objectives.
- Drive sales incentive programs and campaign development tailored to retail banking products; design effective incentive distribution to motivate staff and support distribution strategies.
- Monitor and analyze post-campaign performance to assess ROI and inform continuous improvement of retail banking initiatives.
- Lead or support cross-functional projects related to retail banking sales and distribution, ensuring project deliverables and timelines are met through effective collaboration.
Qualification:
- Bachelor/Master's degree in Marketing, Finance & Banking, Business Administration, or a related field
- Experience in Banking business or other financial service industry at least 10 years
- Strong Communication and presentation skill, eg in presenting performance dashboard
- Have previous experience in sales management, especially in tracking and driving performance actively on regular basis
- Have analytical skill to define performance gap/ opportunity to improve sales performance
- Good command in English both spoken and written
Retail Banking – Marketing Communication Specialist
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Job Highlights
• Support flagship business by driving the use of integrated marketing communication.
• Real marketing experience from planning to execution.
• Exposure to diverse loan products: Personal Loan, Auto Loan, Micro-finance.
• A team that mentors and supports your growth.
Job Description
TISCO Bank is seeking a Marketing Communication Specialist responsible for developing and executing marketing communication strategies, managing campaigns end-to-end, and producing creative designs to support brand visibility and business growth. This role involves managing and optimizing contents across both online and offline channels and collaborating with cross-functional teams. The ideal candidate for this role will have a strong background in mass communications, public relations, and proven design skills.
Role and Responsibilities
• Marketing Strategy & Communication
◦ Develop marketing strategies for personal loan, auto loan, and microfinance products, aligned with business goals.
◦ Create creative briefs and campaign directions.
◦ Plan customer engagement programs.
◦ Ensure brand consistency across all materials.
• Campaign Management & Analysis
◦ Manage marketing campaigns end-to-end.
◦ Monitor performance and analyze key metrics.
◦ Deliver reports and propose improvement plans.
• Customer & Market Insight
◦ Analyze customer behavior and market trends.
◦ Apply research to develop more effective strategies.
• Channel, Content & Localized Marketing Management
◦ Manage and optimize content across both online and offline channels.
◦ Develop localized marketing strategies for regional and branch-specific campaigns.
◦ Coordinate with nationwide branches to plan and execute events, ensuring brand alignment.
◦ Collaborate with the team to create premium gifts and promotional materials.
◦ Work closely with the Graphic Design team to create assets tailored to each channel.
• Additional Responsibilities
◦ Collaborate with the team to plan and execute product launches and store openings.
◦ Research competitor trends and propose new marketing ideas.
◦ Support ad-hoc marketing tasks based on project needs.
Qualifications
• A bachelor's or master's degree in a related field such as marketing, communications.
• Marketing & Technical Skills:
◦ Basic understanding of marketing analytics
◦ Able to use Microsoft Office (especially Excel, PowerPoint)
◦ Able to use design programs (e.g. Photoshop, Illustrator) is a must
◦ Have presentation design skills
• Soft Skills:
◦ Strong communication (Thai & English)
◦ Team player with good time/project management skills
◦ Creative thinking and solution-oriented
Specialist- Retail Banking Performance Management
Posted today
Job Viewed
Job Description
Key Responsibilities:
- Develop and enhance data analytics methodologies to evaluate sales performance, strategic initiatives, and retail banking campaign effectiveness.
- Analyze performance across various sales channels for Retail Banking ; propose and implement action plans to boost customer acquisition and revenue growth.
- Collaborate with marketing, operations, and product teams to establish and monitor KPIs and MBOs for the retail sales force, ensuring alignment with business objectives.
- Drive sales incentive programs and campaign development tailored to retail banking products; design effective incentive distribution to motivate staff and support distribution strategies.
- Monitor and analyze post-campaign performance to assess ROI and inform continuous improvement of retail banking initiatives.
- Lead or support cross-functional projects related to retail banking sales and distribution, ensuring project deliverables and timelines are met through effective collaboration.
Qualification:
- Bachelor/Master's degree in Marketing, Finance & Banking, Business Administration, or a related field
- Experience in Banking business or other financial service industry at least 10 years
- Strong Communication and presentation skill, eg in presenting performance dashboard
- Have previous experience in sales management, especially in tracking and driving performance actively on regular basis
- Have analytical skill to define performance gap/ opportunity to improve sales performance
- Good command in English both spoken and written
Specialist - Retail Strategy (Retail Banking & Subsidiary Strategy)
Posted today
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Job Role:
This role offers a unique opportunity to shape the strategic vision of retail banking and AL channels, directly impacting key financial and business goals. This position drives growth through innovative strategies aligned with market trends and customer insights, positioning the bank as a leader in customer experience, business growth and profitability. Leading cross-functional initiatives and a customer-centric culture, this role is essential for transforming retail operations and delivering measurable results.
Job Description:
- Management steering : 5-year business plan for retail banking, CMC segment performance pack, BoED dashboard.
- Management cascarding packs: Townhall, QLF, MLF, management roadshow.
- One team one ttb: storytelling and assist in one team one ttb project orchestration / workshop arragements and bring in actionable insights and executions.
- Management support: Cheif KPI setting / tracking, weekly performance dashbaord.
Qualifications:
- Master or Bachelor's degree in Business Administration, Enonomics, Engineering, Statistics and related fields.
- Preferred: experience in agile methodologies, knowledge of emerging fintech solutions and competitive landscape, backgroun in customer experience design / journey mapping, proficient with business intelligence tools or data visutalization platforms.
- Strategic Thinking: Ability to develop and implement long-term strategies that align with organizational goals.
• Analytical Skills: Excellent analytcial skills with an ability to translate date into actionable insights.
• Communication: Exceptional verbal and written communication skills, with the talent for storytelling that transforms complex information into compelling narratives, effectively conveying key messages in a clear and persuasive manner to diverse audiences.
• Project management: Strong project management capabilities and experience leading cross-functional initiatives.
Head of Lending Business Development, Retail Banking
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About the role:
We are looking for a dynamic and strategic leader to lead and grow our lending partnerships across both mortgage loan and personal loan products. This role is key in identifying opportunities, building strategic alliances, and driving sustainable growth while ensuring strong collaboration with internal teams.
Role & Responsibilities:
• Business strategy & growth: Define and execute the business development strategy for mortgage and personal loan products.
• Partnership management: Build, manage, and strengthen relationships with key partners such as property developers, fintech companies and digital platforms.
• Leverage data & insights: Apply critical thinking and analytics to identify business opportunities and structure partnership agreements that create win-win value.
• Collaborate cross-functionally: Work with product, sales, risk, operations, and marketing teams to ensure seamless customer journey and partner experiences.
• Lead & inspire the team: Manage, coach, and develop business development managers to reach their full potential.
• Stay ahead of the market: Keep an eye on industry trends, regulatory changes, and emerging customer needs.
Qualifications:
• Bachelor's degree or higher in Business administration, Finance, Economics or related fields.
• 10+ years of experience in business development, partnership strategy or a similar role within the financial services or lending industry.
• Direct experience in banking, consumer finance, or fintech with a focus on lending products is preferred.
• Strong people manager with skills at influencing and working with senior stakeholders across multiple functions.
• Excellent communication and presentation skills.
• Strong problem-solving and analytical skills.
• A passion for driving results and achieving ambitious goals.
• Good command of English.
Financial Services Officer
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Company Description
A unique ownership product offering the opportunity for five-star holidays in choice destinations. The vacation lifestyle is yours to explore with Anantara and affiliated destinations, from one exotic locale to the next, for your family today and generations to come.
Job Description
The Financial Services Officer plays a key role in supporting Anantara Vacation Club's development, sales, and marketing operations by providing high-quality customer service and managing all financial inquiries related to ownership. The primary responsibility is the efficient collection of timeshare receivables and ensuring timely resolution of owner financial issues.
Key Responsibilities:
- Follow up on overdue payments and implement effective measures to recover outstanding amounts.
- Address owner inquiries and concerns regarding financial matters with professionalism and urgency.
- Develop a thorough understanding of, and maintain proficiency in, the Loan Servicing module of the timeshare system.
- Accurately identify and assess owners' needs to ensure a high level of customer satisfaction.
- Maintain and update the receivables database to ensure data accuracy and completeness.
- Enforce company policies related to delinquent accounts in a consistent and fair manner.
- Collaborate effectively with internal teams and other departments to resolve account-related issues promptly.
Qualifications:
- Bachelor's degree is preferred
- Fluency in Thai and English (spoken and written) is required.
- Prior experience in financial services or customer service is an advantage
- Basic understanding of consumer credit principles (e.g., credit cards, bank loans, or similar financial products)
- Strong interpersonal and communication skills, with a tactful and solution-oriented approach
- Excellent time management and organizational abilities
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Financial Services Officer
Posted today
Job Viewed
Job Description
The Financial Services Officer plays a key role in supporting Anantara Vacation Club's development, sales, and marketing operations by providing high-quality customer service and managing all financial inquiries related to ownership. The primary responsibility is the efficient collection of timeshare receivables and ensuring timely resolution of owner financial issues.
Key Responsibilities:
- Follow up on overdue payments and implement effective measures to recover outstanding amounts.
- Address owner inquiries and concerns regarding financial matters with professionalism and urgency.
- Develop a thorough understanding of, and maintain proficiency in, the Loan Servicing module of the timeshare system.
- Accurately identify and assess owners' needs to ensure a high level of customer satisfaction.
- Maintain and update the receivables database to ensure data accuracy and completeness.
- Enforce company policies related to delinquent accounts in a consistent and fair manner.
- Collaborate effectively with internal teams and other departments to resolve account-related issues promptly.
Qualifications:
- Bachelor's degree is preferred
- Fluency in English and Thai/ or Mandarin (spoken and written) is required
- Prior experience in financial services or customer service is an advantage
- Basic understanding of consumer credit principles (e.g., credit cards, bank loans, or similar financial products)
- Strong interpersonal and communication skills, with a tactful and solution-oriented approach
- Excellent time management and organizational abilities
Financial Services Advisor
Posted today
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Job Description
Company Description
The Business Class Group provides a holistic range of quality services to local and expatriate communities from Eastern Europe to Asia. With our head office in Hong Kong and representative offices in China, Russia, and Thailand, we assist both private individuals and corporate clients on a regional and global basis. Business Class Group is distinguished by our core values and our ability to develop innovative solutions for our clients.
Role Description
This is a full-time hybrid role for a Financial Services Advisor based in Bangkok, with some work from home acceptable. The Financial Services Advisor will be responsible for financial planning, retirement planning, and providing financial advisory services. Other duties include offering investment guidance and developing tailored financial strategies for both private individuals and corporate clients.
Qualifications
- Skills in Financial Planning and Retirement Planning
- Expertise in Finance and Investments
- Experience in providing Financial Advisory services
- Excellent analytical and problem-solving skills
- Strong interpersonal and communication abilities
- Ability to work both independently and in a team
- Bachelor's degree in Finance, Economics, or related field
- Relevant certifications such as CFP, CFA, or equivalent are a plus
Financial Services Officer
Posted today
Job Viewed
Job Description
Company Description
A unique ownership product offering the opportunity for five-star holidays in choice destinations. The vacation lifestyle is yours to explore with Anantara and affiliated destinations, from one exotic locale to the next, for your family today and generations to come.
Job Description:
The Financial Services Officer plays a key role in supporting Anantara Vacation Club's development, sales, and marketing operations by providing high-quality customer service and managing all financial inquiries related to ownership. The primary responsibility is the efficient collection of timeshare receivables and ensuring timely resolution of owner financial issues.
Key Responsibilities:
- Follow up on overdue payments and implement effective measures to recover outstanding amounts.
- Address owner inquiries and concerns regarding financial matters with professionalism and urgency.
- Develop a thorough understanding of, and maintain proficiency in, the Loan Servicing module of the timeshare system.
- Accurately identify and assess owners' needs to ensure a high level of customer satisfaction.
- Maintain and update the receivables database to ensure data accuracy and completeness.
- Enforce company policies related to delinquent accounts in a consistent and fair manner.
- Collaborate effectively with internal teams and other departments to resolve account-related issues promptly.
Qualifications:
- Bachelor's degree is preferred
- Fluency in Mandarin and English (spoken and written) is required; proficiency in Cantonese is considered an advantage.
- Prior experience in financial services or customer service is an advantage
- Basic understanding of consumer credit principles (e.g., credit cards, bank loans, or similar financial products)
- Strong interpersonal and communication skills, with a tactful and solution-oriented approach
- Excellent time management and organizational abilities