62 Retail Sales jobs in Thailand
Retail Sales Assistant
The Joint Venture Ltd.
Posted today
Job Viewed
Job Description
The Joint Venture (TJV) is Thailand based, best in class cannabis company helping to spread the benefits of cannabis and CBD products to everyone.
From investing into cannabis retail and education stores, expanding the use of cannabis into people’s daily lives through Health & wellness, creating economic opportunities and showing everybody’s favourite plant as a positive agent for change.
**หน้าที่ความรับผิดชอบ**:
Responsiblities:
To be successful as a Retail Sales Assistant you should be able to demonstrate excellent communication and customer service skills by ensuring that customers are well-informed and satisfied with their purchases.
We are looking to employ a motivated and enthusiastic Sales Assistant to guide our customers in selecting suitable cannabis or CBD products, answer customers’ questions regarding the different strains of cannabis and their uses.
Sales team members must provide customers with prompt service and quality products while maintaining a clean, safe and comfortable store environment while assisting management with opening and closing, hitting targets etc
What are the Responsibilities of a Sales Assistant?
Greets and checks in customers and patients
Engages with patients and customers to understand their wellness needs and recommends products
Educates customers and patients on the benefits of cannabis and CBD products
Assists with the intake of deliveries, transfers, and inventory management
Maintains the cleanliness and organisation of the store including organising products and inventory, sweeping, mopping, and dusting
Performs sales transactions and the packaging and labelling products
Meet and exceed sales goals;
Taking regular inventory of products and ensuring that the sales floor is adequately stocked.
Assist with opening/closing of the shop and other tasks as assigned.
Keeping abreast of new cannabis and CBD products on the market as well as the latest industry trends through trade shows and research.
Ensuring that the dispensary is clean and well-organised at all times.
Follow the licensed practices of the business.
Ensure that the recommended business practices are strictly followed.
Other duties as assigned
Sales Assistant Job Qualifications / Requirements
(What skills do you need to be a Successful Sales Assistant?)
In-depth knowledge of all products carried in-store.
Impeccable customer service skills.
Must pass any required background checks.
Passion for Sales
Outstanding organisational skills.
Excellent problem-solving skills.
Effective communication skills.
Exceptional customer service skills.
**คุณสมบัติ**:
- Need to speak English**สวัสดิการ**:
- Overtime, Incentives, Bonuses**สมัครงานติดต่อ***:
- Timothy Rawlinson
- Operations Manager
- Tel :
- ประสบการณ์ : 1+
From investing into cannabis retail and education stores, expanding the use of cannabis into people’s daily lives through Health & wellness, creating economic opportunities and showing everybody’s favourite plant as a positive agent for change.
**หน้าที่ความรับผิดชอบ**:
Responsiblities:
To be successful as a Retail Sales Assistant you should be able to demonstrate excellent communication and customer service skills by ensuring that customers are well-informed and satisfied with their purchases.
We are looking to employ a motivated and enthusiastic Sales Assistant to guide our customers in selecting suitable cannabis or CBD products, answer customers’ questions regarding the different strains of cannabis and their uses.
Sales team members must provide customers with prompt service and quality products while maintaining a clean, safe and comfortable store environment while assisting management with opening and closing, hitting targets etc
What are the Responsibilities of a Sales Assistant?
Greets and checks in customers and patients
Engages with patients and customers to understand their wellness needs and recommends products
Educates customers and patients on the benefits of cannabis and CBD products
Assists with the intake of deliveries, transfers, and inventory management
Maintains the cleanliness and organisation of the store including organising products and inventory, sweeping, mopping, and dusting
Performs sales transactions and the packaging and labelling products
Meet and exceed sales goals;
Taking regular inventory of products and ensuring that the sales floor is adequately stocked.
Assist with opening/closing of the shop and other tasks as assigned.
Keeping abreast of new cannabis and CBD products on the market as well as the latest industry trends through trade shows and research.
Ensuring that the dispensary is clean and well-organised at all times.
Follow the licensed practices of the business.
Ensure that the recommended business practices are strictly followed.
Other duties as assigned
Sales Assistant Job Qualifications / Requirements
(What skills do you need to be a Successful Sales Assistant?)
In-depth knowledge of all products carried in-store.
Impeccable customer service skills.
Must pass any required background checks.
Passion for Sales
Outstanding organisational skills.
Excellent problem-solving skills.
Effective communication skills.
Exceptional customer service skills.
**คุณสมบัติ**:
- Need to speak English**สวัสดิการ**:
- Overtime, Incentives, Bonuses**สมัครงานติดต่อ***:
- Timothy Rawlinson
- Operations Manager
- Tel :
- ประสบการณ์ : 1+
This advertiser has chosen not to accept applicants from your region.
0
ERP & Retail Solution Sales Executives
บริษัท เอวิชั่น จำกัด
Posted today
Job Viewed
Job Description
ERP & Retail Solution Sales Executives
บริษัท เอวิชั่น จำกัด
ด่วนมาก!
สมัครงานทันที
วันนี้
คุณสมบัติพื้นฐาน
งานประจำ
2 - 5 ปี
ปริญญาตรี
สามารถเจรจาต่อรองได้
หน้าที่และความรับผิดชอบ
**KEY RESPONSIBILITIES**:
- Create, qualify, develop and maintain opportunity pipeline that drives sales activities, ensuring that assigned targets/ quotas will be achieved.
- Evaluate customer business requirements, determine whether our products will be an effective solution for new prospects.
- Present proposed solutions and conduct product overview demonstrations to new prospects.
- Complete the sales process from beginning to closing in an effective and well-managed process.
- Work closely with inside consultant team to create and manage a strong pipeline to drive business in both existing customers and new prospects
คุณสมบัติ
- Bachelor’s degree in business or sales and marketing, or related field
- MUST have minimum of 2 years of sales experience with ERP software solutions; Sage, NetSuite, Epicor, Infor, Dynamics NAV/ AX, or Retail (POS) System.
- Proven experiences in and strong knowledge of various business industries, especially retail business
- Excellent consultative selling skills and experiences would be a strong advantage
- Negotiation skills, pleasant personality, service mind and good communication skills, able to work with minor supervision, flexible, responsible and self-disciplined
- Very strong presentation skills
- Fluent in English
สวัสดิการ
- ทำงานสัปดาห์ละ 5 วัน
ที่อยู่
979/49-50 SM Tower 20th Floor, Phaholyothin Road, Samsennai, Phyathai, Bangkok 10400
ชื่อผู้ติดต่อ
Human Resources Department
โทรศัพท์
0-2619-5838-9 Fax 0-2619-5838-9 ext 26
บริษัท เอวิชั่น จำกัด
เกี่ยวกับบริษัท
**AVision Company Limited **is a Microsoft Partner Silver Enterprise Resource Planning in Thailand. We exclusively focus on the Microsoft Dynamics Navision with leverage technical resources and enterprise-wide solutions.
บริษัท เอวิชั่น จำกัด
ด่วนมาก!
สมัครงานทันที
วันนี้
คุณสมบัติพื้นฐาน
งานประจำ
2 - 5 ปี
ปริญญาตรี
สามารถเจรจาต่อรองได้
หน้าที่และความรับผิดชอบ
**KEY RESPONSIBILITIES**:
- Create, qualify, develop and maintain opportunity pipeline that drives sales activities, ensuring that assigned targets/ quotas will be achieved.
- Evaluate customer business requirements, determine whether our products will be an effective solution for new prospects.
- Present proposed solutions and conduct product overview demonstrations to new prospects.
- Complete the sales process from beginning to closing in an effective and well-managed process.
- Work closely with inside consultant team to create and manage a strong pipeline to drive business in both existing customers and new prospects
คุณสมบัติ
- Bachelor’s degree in business or sales and marketing, or related field
- MUST have minimum of 2 years of sales experience with ERP software solutions; Sage, NetSuite, Epicor, Infor, Dynamics NAV/ AX, or Retail (POS) System.
- Proven experiences in and strong knowledge of various business industries, especially retail business
- Excellent consultative selling skills and experiences would be a strong advantage
- Negotiation skills, pleasant personality, service mind and good communication skills, able to work with minor supervision, flexible, responsible and self-disciplined
- Very strong presentation skills
- Fluent in English
สวัสดิการ
- ทำงานสัปดาห์ละ 5 วัน
ที่อยู่
979/49-50 SM Tower 20th Floor, Phaholyothin Road, Samsennai, Phyathai, Bangkok 10400
ชื่อผู้ติดต่อ
Human Resources Department
โทรศัพท์
0-2619-5838-9 Fax 0-2619-5838-9 ext 26
บริษัท เอวิชั่น จำกัด
เกี่ยวกับบริษัท
**AVision Company Limited **is a Microsoft Partner Silver Enterprise Resource Planning in Thailand. We exclusively focus on the Microsoft Dynamics Navision with leverage technical resources and enterprise-wide solutions.
This advertiser has chosen not to accept applicants from your region.
1
Customer Service Officer
Merck KGaA Darmstadt Germany
Posted today
Job Viewed
Job Description
A career at our company is an ongoing journey of discovery: our 60,300 people are shaping how the world lives, works and plays through next generation advancements in Healthcare, Life Science and Electronics. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others.
- Handle incoming and outgoing calls (inquiries, orders, complaints) to ensure professional service within Service Level Agreement
- Issue Orders, Goods Return, Credit Notes as per customer request
- Coordinate with customers to handle their concerns or provide information to them and therefore obtain fully customer satisfaction
- Provide estimated product delivery date to customer in advance and upon the customer request
- Receive customers' feedback, solve the issue (if can) and escalate to customer value management for further process
- Creates an excellent customer experience as one of customer touch point
- Maintain and update customer requirements into database
- Coordinate within the CE, BU, and other departments to obtain and provide necessary information as well as coordinate with customers to ensure high-level sales activity
**What we offer**:We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences.
We celebrate all dimensions of diversity. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We believe that it drives excellence, innovation, and human progress. We care about our customers, patients, and our rich mix of people. This diversity strengthens our ability to lead in science and technology. We are committed to creating access and opportunities for all and empower you to fulfil your ambitions. Our diverse businesses offer various career moves to seek new horizons. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to bring their curiosity to life!
Job Requisition ID: 259167
Location: Bangkok
Career Level: C - Professional (1-3 years)
Working time model: full-time
**North America Disclosure**
**Notice on Fraudulent Job Offers**
Unfortunately, we are aware of third parties that pretend to represent our company offering unauthorized employment opportunities. If you think a fraudulent source is offering you a job, please have a look at the following information.
**Job Segment**:Database, Network, Customer Service, Technology
- Handle incoming and outgoing calls (inquiries, orders, complaints) to ensure professional service within Service Level Agreement
- Issue Orders, Goods Return, Credit Notes as per customer request
- Coordinate with customers to handle their concerns or provide information to them and therefore obtain fully customer satisfaction
- Provide estimated product delivery date to customer in advance and upon the customer request
- Receive customers' feedback, solve the issue (if can) and escalate to customer value management for further process
- Creates an excellent customer experience as one of customer touch point
- Maintain and update customer requirements into database
- Coordinate within the CE, BU, and other departments to obtain and provide necessary information as well as coordinate with customers to ensure high-level sales activity
**What we offer**:We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences.
We celebrate all dimensions of diversity. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We believe that it drives excellence, innovation, and human progress. We care about our customers, patients, and our rich mix of people. This diversity strengthens our ability to lead in science and technology. We are committed to creating access and opportunities for all and empower you to fulfil your ambitions. Our diverse businesses offer various career moves to seek new horizons. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to bring their curiosity to life!
Job Requisition ID: 259167
Location: Bangkok
Career Level: C - Professional (1-3 years)
Working time model: full-time
**North America Disclosure**
**Notice on Fraudulent Job Offers**
Unfortunately, we are aware of third parties that pretend to represent our company offering unauthorized employment opportunities. If you think a fraudulent source is offering you a job, please have a look at the following information.
**Job Segment**:Database, Network, Customer Service, Technology
This advertiser has chosen not to accept applicants from your region.
2
Customer Service Associate
TDCX
Posted today
Job Viewed
Job Description
#BeMore
Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.
Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!
Top Reasons to work with TDCX
- Attractive remuneration, great perks, and performance incentives
- Comprehensive medical, insurance, or social security coverage
- Premium workspaces
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- Positive culture for you to #BeMore at work
- Easy to locate area with direct access to public transport
- Flexible working arrangements
- Be coached and mentored by experts in your field
- Join a global company with 26 years of experience and more than 350+ industry awards
What is your mission?
- Provide excellent support experience to customers via all relevant communication channels.
- Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified.
- Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance to our service standards.
- Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience.
- Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures
- Build sustainable relationships and engage customers by taking the extra mile
- Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.
Who are we looking for?
- Preferably with 2 years of working experience in the related field is required for this position. However, fresh graduates are encouraged to apply.
- Possesses strong time management skills and is motivated to exceed expectations.
- Ability to multi-task and use information provided by customers to tailor responses and actions to meet specific needs.
- Must be a strong communicator, with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar and articulation).
- Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones.
- Excellent verbal and written communication skills in English and the language of the supporting market.
Who is TDCX?
TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.
TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.
We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning more than 350 industry awards, including being one of the best companies to work for in Asia.
From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.
Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.
Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!
Top Reasons to work with TDCX
- Attractive remuneration, great perks, and performance incentives
- Comprehensive medical, insurance, or social security coverage
- Premium workspaces
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- Positive culture for you to #BeMore at work
- Easy to locate area with direct access to public transport
- Flexible working arrangements
- Be coached and mentored by experts in your field
- Join a global company with 26 years of experience and more than 350+ industry awards
What is your mission?
- Provide excellent support experience to customers via all relevant communication channels.
- Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified.
- Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance to our service standards.
- Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience.
- Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures
- Build sustainable relationships and engage customers by taking the extra mile
- Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.
Who are we looking for?
- Preferably with 2 years of working experience in the related field is required for this position. However, fresh graduates are encouraged to apply.
- Possesses strong time management skills and is motivated to exceed expectations.
- Ability to multi-task and use information provided by customers to tailor responses and actions to meet specific needs.
- Must be a strong communicator, with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar and articulation).
- Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones.
- Excellent verbal and written communication skills in English and the language of the supporting market.
Who is TDCX?
TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.
TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.
We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning more than 350 industry awards, including being one of the best companies to work for in Asia.
From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.
This advertiser has chosen not to accept applicants from your region.
3
Customer Service Associate
TDCX
Posted today
Job Viewed
Job Description
#BeMore
Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.
Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!
Top Reasons to work with TDCX
- Attractive remuneration, great perks, and performance incentives
- Comprehensive medical, insurance, or social security coverage
- Premium workspaces
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- Positive culture for you to #BeMore at work
- Easy to locate area with direct access to public transport
- Flexible working arrangements
- Be coached and mentored by experts in your field
- Join a global company with 26 years of experience and more than 350+ industry awards
What is your mission?
- Provide excellent support experience to customers via all relevant communication channels.
- Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified.
- Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance to our service standards.
- Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience.
- Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures
- Build sustainable relationships and engage customers by taking the extra mile
- Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.
Who are we looking for?
- Preferably with 2 years of working experience in the related field is required for this position. However, fresh graduates are encouraged to apply.
- Possesses strong time management skills and is motivated to exceed expectations.
- Ability to multi-task and use information provided by customers to tailor responses and actions to meet specific needs.
- Must be a strong communicator, with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar and articulation).
- Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones.
- Excellent verbal and written communication skills in English and the language of the supporting market.
Who is TDCX?
TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.
TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.
We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning more than 350 industry awards, including being one of the best companies to work for in Asia.
From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.
Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.
Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!
Top Reasons to work with TDCX
- Attractive remuneration, great perks, and performance incentives
- Comprehensive medical, insurance, or social security coverage
- Premium workspaces
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- Positive culture for you to #BeMore at work
- Easy to locate area with direct access to public transport
- Flexible working arrangements
- Be coached and mentored by experts in your field
- Join a global company with 26 years of experience and more than 350+ industry awards
What is your mission?
- Provide excellent support experience to customers via all relevant communication channels.
- Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified.
- Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance to our service standards.
- Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience.
- Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures
- Build sustainable relationships and engage customers by taking the extra mile
- Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.
Who are we looking for?
- Preferably with 2 years of working experience in the related field is required for this position. However, fresh graduates are encouraged to apply.
- Possesses strong time management skills and is motivated to exceed expectations.
- Ability to multi-task and use information provided by customers to tailor responses and actions to meet specific needs.
- Must be a strong communicator, with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar and articulation).
- Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones.
- Excellent verbal and written communication skills in English and the language of the supporting market.
Who is TDCX?
TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.
TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.
We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning more than 350 industry awards, including being one of the best companies to work for in Asia.
From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.
This advertiser has chosen not to accept applicants from your region.
4
Customer Service Associate
TDCX
Posted today
Job Viewed
Job Description
#BeMore
Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.
Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!
Top Reasons to work with TDCX
- Attractive remuneration, great perks, and performance incentives
- Comprehensive medical, insurance, or social security coverage
- Premium workspaces
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- Positive culture for you to #BeMore at work
- Easy to locate area with direct access to public transport
- Flexible working arrangements
- Be coached and mentored by experts in your field
- Join a global company with 26 years of experience and more than 350+ industry awards
What is your mission?
- Provide excellent support experience to customers via all relevant communication channels.
- Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified.
- Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance to our service standards.
- Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience.
- Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures
- Build sustainable relationships and engage customers by taking the extra mile
- Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.
Who are we looking for?
- Preferably with 2 years of working experience in the related field is required for this position. However, fresh graduates are encouraged to apply.
- Possesses strong time management skills and is motivated to exceed expectations.
- Ability to multi-task and use information provided by customers to tailor responses and actions to meet specific needs.
- Must be a strong communicator, with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar and articulation).
- Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones.
- Excellent verbal and written communication skills in English and the language of the supporting market.
Who is TDCX?
TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.
TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.
We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning more than 350 industry awards, including being one of the best companies to work for in Asia.
From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.
Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.
Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!
Top Reasons to work with TDCX
- Attractive remuneration, great perks, and performance incentives
- Comprehensive medical, insurance, or social security coverage
- Premium workspaces
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- Positive culture for you to #BeMore at work
- Easy to locate area with direct access to public transport
- Flexible working arrangements
- Be coached and mentored by experts in your field
- Join a global company with 26 years of experience and more than 350+ industry awards
What is your mission?
- Provide excellent support experience to customers via all relevant communication channels.
- Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified.
- Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance to our service standards.
- Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience.
- Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures
- Build sustainable relationships and engage customers by taking the extra mile
- Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.
Who are we looking for?
- Preferably with 2 years of working experience in the related field is required for this position. However, fresh graduates are encouraged to apply.
- Possesses strong time management skills and is motivated to exceed expectations.
- Ability to multi-task and use information provided by customers to tailor responses and actions to meet specific needs.
- Must be a strong communicator, with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar and articulation).
- Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones.
- Excellent verbal and written communication skills in English and the language of the supporting market.
Who is TDCX?
TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.
TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.
We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning more than 350 industry awards, including being one of the best companies to work for in Asia.
From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.
This advertiser has chosen not to accept applicants from your region.
5
Customer Service Supervisor
Bangkok, Bangkok
Pasona HR Consulting Recruitment (Thailand) Co.,Ltd
Posted today
Job Viewed
Job Description
Job ID
48237
Business
Trading
Job Detail
- Monitor and examine operations of product functions related to service operations to provide service to customers.
- Develop and implement customer service policies and procedures
- Support customer service projects
- Taking care of customers when complaining
- Support & Improve service operations with key dealer
- Coordinate with sale team and sale manager
Salary
25,000 - 35,000 (THB)
Location
Bangkok
Required work
experience
- Male and female (Thai Nationality)
- Age 30-45 years old
- Bachelor degree in Business Administration or related field
- At least 3-5 years experience customer service and service sales in home appliance product
- Good command in English especially in communication skill
- Have strong growth mindset toward improving service quality and driving sale out through services.
48237
Business
Trading
Job Detail
- Monitor and examine operations of product functions related to service operations to provide service to customers.
- Develop and implement customer service policies and procedures
- Support customer service projects
- Taking care of customers when complaining
- Support & Improve service operations with key dealer
- Coordinate with sale team and sale manager
Salary
25,000 - 35,000 (THB)
Location
Bangkok
Required work
experience
- Male and female (Thai Nationality)
- Age 30-45 years old
- Bachelor degree in Business Administration or related field
- At least 3-5 years experience customer service and service sales in home appliance product
- Good command in English especially in communication skill
- Have strong growth mindset toward improving service quality and driving sale out through services.
This advertiser has chosen not to accept applicants from your region.
Be The First To Know
About the latest Retail sales Jobs in Thailand !
6
Customer Service Officer
Ingredion
Posted today
Job Viewed
Job Description
The Customer Service Officer (Supply Chain Management) is responsible for supporting our business growth consistently, who primary responsibilities to interact with customer to provide and process information in response to inquiries, concern and requests about product and service.
- The Customer Service Officer (Supply Chain Management) will handle with export customers sales order fulfillment process effectively, and co-ordinate with overseas sales team and internal supply chain team in order to process orders smoothly and precisely.- Core Responsibilities:- SAP order processing (create s/o, update ETD/ETA plan (base on customer requirement)) and CAF process (if any).
- Check available stock, production planning, QC status and problem solving.
- Check and confirm vessel schedule to 3rd party service/forwarding agent.
- Propose/update shipment status/plan to customer and concern parties with follow up.
- Co-ordinate with internal/external party to follow up shipment plan/revise SAP order (if any).
- Process and collect all export shipping document to customers, bank (in term of L/C).
- Handle complaints, provide appropriate solutions and alternatives within the time and follow up to ensure resolution.
- Manage and handle data analysis and report.
- Execute ad-hoc assignments as requested. Bachelor's Degree or higher in Business Management, Engineering, Supply Chain, Logistics and/or any related fields.
- Proven 2 years’ experience in customer service process management.
- Strong knowledge and skills in Microsoft Office software and experience in SAP system would be an advantage.
- Advanced in Microsoft Excel program with strong Macro and Power BI analytical skill.
- Ability to lead projects, drive for results and business savvy. Can work independently or with mínimal supervision.
- Service orientated with customer focus, stress resistant, innovative and able to resolve issues in an efficient and logical manner.
- Resourcefulness in problems-solving and well-organized.
- Strong communication, cooperation and interpersonal skills.
- Self-motivated with can do attitude.
- Proficient in Thai and English.#LI-SH1
Relocation Available:
No
- The Customer Service Officer (Supply Chain Management) will handle with export customers sales order fulfillment process effectively, and co-ordinate with overseas sales team and internal supply chain team in order to process orders smoothly and precisely.- Core Responsibilities:- SAP order processing (create s/o, update ETD/ETA plan (base on customer requirement)) and CAF process (if any).
- Check available stock, production planning, QC status and problem solving.
- Check and confirm vessel schedule to 3rd party service/forwarding agent.
- Propose/update shipment status/plan to customer and concern parties with follow up.
- Co-ordinate with internal/external party to follow up shipment plan/revise SAP order (if any).
- Process and collect all export shipping document to customers, bank (in term of L/C).
- Handle complaints, provide appropriate solutions and alternatives within the time and follow up to ensure resolution.
- Manage and handle data analysis and report.
- Execute ad-hoc assignments as requested. Bachelor's Degree or higher in Business Management, Engineering, Supply Chain, Logistics and/or any related fields.
- Proven 2 years’ experience in customer service process management.
- Strong knowledge and skills in Microsoft Office software and experience in SAP system would be an advantage.
- Advanced in Microsoft Excel program with strong Macro and Power BI analytical skill.
- Ability to lead projects, drive for results and business savvy. Can work independently or with mínimal supervision.
- Service orientated with customer focus, stress resistant, innovative and able to resolve issues in an efficient and logical manner.
- Resourcefulness in problems-solving and well-organized.
- Strong communication, cooperation and interpersonal skills.
- Self-motivated with can do attitude.
- Proficient in Thai and English.#LI-SH1
Relocation Available:
No
This advertiser has chosen not to accept applicants from your region.
7
Customer Service Associate
TDCX
Posted today
Job Viewed
Job Description
#BeMore
Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.
Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!
Top Reasons to work with TDCX
- Attractive remuneration, great perks, and performance incentives
- Comprehensive medical, insurance, or social security coverage
- World-class workspaces
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- Positive culture for you to #BeMore at work
- Easy to locate area with direct access to public transport
- Flexible working arrangements
- Be coached and mentored by experts in your field
- Join a global company, winner of hundreds of industry awards
What is your mission?
- Provide excellent support experience to customers via all relevant communication channels.
- Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified.
- Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance to our service standards.
- Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience.
- Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures
- Build sustainable relationships and engage customers by taking the extra mile
- Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.
Who are we looking for?
- Preferably with 2 years of working experience in the related field is required for this position. However, fresh graduates are encouraged to apply.
- Possesses strong time management skills and is motivated to exceed expectations.
- Ability to multi-task and use information provided by customers to tailor responses and actions to meet specific needs.
- Must be a strong communicator, with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar and articulation).
- Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones.
- Excellent verbal and written communication skills in English and the language of the supporting market.
Who is TDCX?
TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.
TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.
We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.
From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.
Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.
Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!
Top Reasons to work with TDCX
- Attractive remuneration, great perks, and performance incentives
- Comprehensive medical, insurance, or social security coverage
- World-class workspaces
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- Positive culture for you to #BeMore at work
- Easy to locate area with direct access to public transport
- Flexible working arrangements
- Be coached and mentored by experts in your field
- Join a global company, winner of hundreds of industry awards
What is your mission?
- Provide excellent support experience to customers via all relevant communication channels.
- Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified.
- Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance to our service standards.
- Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience.
- Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures
- Build sustainable relationships and engage customers by taking the extra mile
- Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.
Who are we looking for?
- Preferably with 2 years of working experience in the related field is required for this position. However, fresh graduates are encouraged to apply.
- Possesses strong time management skills and is motivated to exceed expectations.
- Ability to multi-task and use information provided by customers to tailor responses and actions to meet specific needs.
- Must be a strong communicator, with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar and articulation).
- Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones.
- Excellent verbal and written communication skills in English and the language of the supporting market.
Who is TDCX?
TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.
TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.
We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.
From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.
This advertiser has chosen not to accept applicants from your region.
8
Customer Service Representative
Bangkok, Bangkok
Mouser Electronics
Posted today
Job Viewed
Job Description
**JOB DESCRIPTION**
**JOB TITLE/ POSITION**
Customer Service Representative
**REPORTING TO**
Customer Service manager
**Department/ Function**
Sales and Service
**ORGANISATION**
Mouser Electronics
**SCOPE**
The Customer Service Representative is responsible for providing service excellence to customers by processing orders, quotes and assisting customers with catalog information, always maintaining and exhibiting Mouser values to every customer.
**ACCOUNTABILITIES**
- Provides the highest level of customer service, exhibiting Mouser values to each customer. Generates new and repeat business through customer service initiatives. Accurately processes customer transactions such as orders, quotes or returns with a strong focus on service excellence.
- Follows up with customers to ensure ongoing customer satisfaction and to resolve any customer concerns that may arise. Provides information regarding availability of in stock and out of stock items. Provides customers with cross-selling and up-selling opportunities, and offers associated products and promotional items. Researches and expedites customer orders. Monitors and ensures delivery date and product quality to meet customer requirements; verifies customer orders are processed correctly. Confirms special handling orders are expedited. Fills requests for catalogs, information or samples.
- Understands and able to correctly work with multiple currencies and other requirements with regard to processing international orders.
- Demonstrates effective time management and planning/organizing skills. Self-motivated and results oriented. Works effectively with other members of the team. Maintains a high level of commitment to achieve goals. Promotes and maintains high standards of quality and service excellence. Exhibits strong analytical, problem solving and negotiation skills, and analyzes the impact of decisions before execution. Proficient in using personal computer, data entry terminal and other common office equipment and software. Takes initiative to expand knowledge for position utilizing all available sources.
- Supports local Customer Service teams, and provides support for other teams when needed.
- Regular attendance at work is an essential part of the job.
- Other duties as assigned.
**QUALIFICATIONS**
**EDUCATION & EXPERIENCE**
**Four years’ experience in a customer service role, or equivalent combination of education and experience.**
**COMPETENCIES**
- Positive Service Attitude
- Energy
- Accountability
- Influence
- Social Comfort
- Frustration Tolerance
- Preference for Structure
- Integrity
**KEY **SKILLS & CERTIFICATIONS**
- Strong ability and desire to provide excellent customer service
- Desire, ability and personality to deal directly with customers and represent Mouser Electronics
- Professional verbal and written communication skills in English and local language (minimum), including in a telephone environment. Additional languages may be required.
- Able and willing to use our telephone headsets
- Ability to read, understand and use a terminal/PC screen and printed reports, including excel.
- Able to type data for long periods of time
- Proficient typing, math and writing skills
LI-KW1
**REPORTING STRUCTURE**:
Category:Sales/Customer Service
Mouser is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
**JOB TITLE/ POSITION**
Customer Service Representative
**REPORTING TO**
Customer Service manager
**Department/ Function**
Sales and Service
**ORGANISATION**
Mouser Electronics
**SCOPE**
The Customer Service Representative is responsible for providing service excellence to customers by processing orders, quotes and assisting customers with catalog information, always maintaining and exhibiting Mouser values to every customer.
**ACCOUNTABILITIES**
- Provides the highest level of customer service, exhibiting Mouser values to each customer. Generates new and repeat business through customer service initiatives. Accurately processes customer transactions such as orders, quotes or returns with a strong focus on service excellence.
- Follows up with customers to ensure ongoing customer satisfaction and to resolve any customer concerns that may arise. Provides information regarding availability of in stock and out of stock items. Provides customers with cross-selling and up-selling opportunities, and offers associated products and promotional items. Researches and expedites customer orders. Monitors and ensures delivery date and product quality to meet customer requirements; verifies customer orders are processed correctly. Confirms special handling orders are expedited. Fills requests for catalogs, information or samples.
- Understands and able to correctly work with multiple currencies and other requirements with regard to processing international orders.
- Demonstrates effective time management and planning/organizing skills. Self-motivated and results oriented. Works effectively with other members of the team. Maintains a high level of commitment to achieve goals. Promotes and maintains high standards of quality and service excellence. Exhibits strong analytical, problem solving and negotiation skills, and analyzes the impact of decisions before execution. Proficient in using personal computer, data entry terminal and other common office equipment and software. Takes initiative to expand knowledge for position utilizing all available sources.
- Supports local Customer Service teams, and provides support for other teams when needed.
- Regular attendance at work is an essential part of the job.
- Other duties as assigned.
**QUALIFICATIONS**
**EDUCATION & EXPERIENCE**
**Four years’ experience in a customer service role, or equivalent combination of education and experience.**
**COMPETENCIES**
- Positive Service Attitude
- Energy
- Accountability
- Influence
- Social Comfort
- Frustration Tolerance
- Preference for Structure
- Integrity
**KEY **SKILLS & CERTIFICATIONS**
- Strong ability and desire to provide excellent customer service
- Desire, ability and personality to deal directly with customers and represent Mouser Electronics
- Professional verbal and written communication skills in English and local language (minimum), including in a telephone environment. Additional languages may be required.
- Able and willing to use our telephone headsets
- Ability to read, understand and use a terminal/PC screen and printed reports, including excel.
- Able to type data for long periods of time
- Proficient typing, math and writing skills
LI-KW1
**REPORTING STRUCTURE**:
Category:Sales/Customer Service
Mouser is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
This advertiser has chosen not to accept applicants from your region.
9