226 Retail Supervisor jobs in Thailand

Product: Water Purifier

1. Retail Operations Management

• Supervise day-to-day retail operations in assigned stores or counters (modern trade, department stores, or brand shops).
• Ensure brand display, product availability, and merchandising comply with company standards.
• Monitor inventory levels, stock replenishment, and coordinate with the warehouse or distributor.
• Handle sales transactions, returns, and service requests in compliance with company policy

2. Sales Performance & Target Achievement

• Drive sales and ensure each store meets or exceeds monthly and quarterly targets.
• Track and analyze sales performance, customer footfall, and conversion rates.
• Identify opportunities to increase sales through promotions, upselling, and cross-selling.

3. Team Leadership & Training

• Supervise, motivate, and support retail promoters or store staff.
• Conduct regular training on product knowledge, selling skills, and customer service.
• Schedule shifts and manage manpower planning for each retail location.
• Evaluate team performance and provide constructive feedback and coaching.

4. Customer Experience & Service Quality

• Ensure a high standard of customer service in all retail points.
• Resolve customer complaints or issues professionally and efficiently.
• Educate customers about product features, filter maintenance, and warranty conditions.

5. Reporting & Coordination

• Prepare daily/weekly sales and performance reports for management review.
• Coordinate with marketing, logistics, and service teams for campaign execution and after-sales support.
• Provide feedback on market trends, competitor activities, and customer needs.

Qualifications:

• Bachelor's degree in Business Administration, Marketing, or related field.
• Minimum 3 years of experience in retail operations
  , preferably in
  mall or chain store management
  (covering around 5 stores).
• Strong people management and reporting skills.
• Ability to support sales growth and ensure smooth daily operations.
• Good command of
  spoken and written English.
• Proficient in Microsoft Office (Excel, Word, PowerPoint).
• Pleasant personality, service-minded, and able to work under pressure.
• Willing to travel to retail locations as required.

About the role

We are seeking a driven and experienced Retail Supervisor (Modern Trade) to join our team at Akzo Nobel Paints (Thailand) Ltd. in Nonthaburi. This is a full-time position focused on overseeing the operations and performance of our modern trade retail outlets. As the Retail Supervisor, you will play a crucial role in ensuring our retail stores deliver an exceptional customer experience while meeting ambitious sales targets.

What you'll be doing

1. Field Force Management

• วางแผนและจัดสรรพนักงานขาย (BA / PC / PC Supervisor) ให้เหมาะสมตามช่องทางการขาย

• กำกับการทำงานของ PC Supervisor/ PC และวางระบบการติดตามประสิทธิภาพรายพื้นที่

• ประเมินผลการทำงานของพนักงานรายบุคคล (Performance Review)

• จัดอบรมและพัฒนาทักษะการขาย/ความรู้สินค้าอย่างต่อเนื่อง

2. Agency Coordination

• บริหารความร่วมมือกับ Field Force Agency: สัญญาจ้าง, SLA, KPI และงบประมาณ

• ตรวจสอบการจัดคน และความพร้อมหน้างานรายวัน/รายเดือน

• เป็นตัวกลางระหว่างทีมภายในองค์กรกับ Agency ในกรณีปัญหา/การพัฒนากระบวนการ

3. Instore Execution & Activation

• วางแผนและดำเนินกิจกรรมส่งเสริมการขายในร้านค้า (Promotions, Sampling, Display setup)

• ทำงานร่วมกับทีม Trade / Brand Marketing ในการออกแบบและนำกิจกรรมลงพื้นที่

• ตรวจสอบความพร้อมของจุดขาย: สื่อส่งเสริมการขาย, ป้ายโปรโมชั่น, POSM

4. Key Account Execution (Sell out performance)

• ประสานงานกับทีม Key Account ในการวางแผนกิจกรรมการขายและการดูแลทีมPC/PC Sup ร่วมกับทีม Key account ประเมินผลการทำงานของทีมField force

• ตรวจสอบ compliance ของกิจกรรม และตรวจสอบความเรียบร้อยของจุดขายตามแผน

• จัดทำรายงานผลการดำเนินการในร้านค้า และแนวทางปรับปรุง

5. Reporting & Data Analysis

• วิเคราะห์ข้อมูลการขาย, รายงานกิจกรรม, และประสิทธิภาพของทีมภาคสนาม

• นำเสนอ Insight และแผนปรับปรุงต่อผู้บริหารเพื่อเพิ่ม ROI และประสิทธิภาพงานหน้างาน

• มีประสบการณ์ทำงานอย่างน้อย 2-3 ปี ในตำแหน่งหัวหน้างานร้านค้าปลีกหรือผู้จัดการร้าน
• หากมีประสบการณ์ในอุตสาหกรรมค้าปลีก สินค้าอุปโภคบริโภค (FMCG) หรือเกี่ยวกับธุรกิจสีและวัสดุก่อสร้าง จะได้รับการพิจารณาเป็นพิเศษ
• มีความสามารถในการ บริหารและสร้างแรงจูงใจให้ทีมงาน เพื่อบรรลุเป้าหมายด้านยอดขายและการดำเนินงาน
• มี ทักษะด้านการบริการลูกค้า และสามารถมอบประสบการณ์ที่ยอดเยี่ยมให้กับลูกค้าในร้าน
• มีประสบการณ์ในการ บริหารทีม PC
• มีทักษะในการ แก้ไขปัญหาและการตัดสินใจ ได้อย่างมีประสิทธิภาพ
• สามารถใช้ ซอฟต์แวร์การจัดการร้านค้าและการวิเคราะห์ข้อมูล ได้เป็นอย่างดี
• มี ทักษะการสื่อสารและมนุษยสัมพันธ์ ที่ดี
• เป็น ผู้เล่นทีมที่มีความร่วมมือสูง และมี ทัศนคติที่มุ่งเน้นผลลัพธ์

What we offer

At Akzo Nobel Paints (Thailand) Ltd., we are committed to providing our employees with a supportive and rewarding work environment. This role offers competitive remuneration, ongoing training and development opportunities, and a range of employee benefits including health insurance, retirement contributions and staff discounts. We encourage a flexible and collaborative way of working, and prioritise the wellbeing of our team.

About AkzoNobel

Since 1792, we've been supplying the innovative paints and coatings that help to color people's lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We're active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It's what you'd expect from a pioneering and long-established paints company that's dedicated to providing sustainable solutions and preserving the best of what we have today – while creating an even better tomorrow. Let's paint the future together.

For more information please visit

If you are an enthusiastic and customer-focused retail professional who is passionate about driving business growth, we encourage you to apply for this exciting opportunity. Apply now to become our next Retail Supervisor (Modern Trade).

Recruitment - Human Resource Department

Akzo Nobel Paints (Thailand) Limited

9th floor of Cosmo Office Park, Muang thong Thani, Nonthaburi

Position Title: Assistant Head Coach

Posting Title: Assistant Store Manager

Internal Title – Assistant Head Coach

WHO ARE WE LOOKING FOR?

To work in retail is to be the face of Nike, Inc. With a relentless focus on product knowledge and customer service, Nike Retail teams give valuable experiences to consumers every day. Across the globe, every store has a unique perspective and hosts an inspiring community of sport and style devotees. A career in Nike Retail demands creativity and ambition and offers the opportunity to grow with some of the best athletes, teammates, and retail partners in the industry.

We are looking for a Nike Store Assistant Head Coach who knows how to make retail personal. It's not about transactions, it's about connections. You will focus on execution, product presentation and service, to show your team and the customer what you know - what's great about the product and why.

WHAT WILL YOU WORK ON?

As an Assistant Head Coach, you will assist the Store Leader (Nike Head Coach) by managing one or more of the store functions (sales, merchandising, operations, accounting, etc.) or by managing a particular floor/business in a store. You will perform all store management functions in the absence of Head Coach. You will coordinate and supervise the daily activities of business support staff and set priorities for the team to ensure task completion, coordinate work activities with other supervisors. You will apply management skills to improve efficiency and accomplish operational objectives within own unit and will be responsible for recruiting and hiring top talent to ensure a diverse and energetic work environment. You will set priorities for employees to meet daily deadlines, develop plans to meet short-term objectives, perform work in support of brand plans, demonstrate link between daily work & company mission and participate in initiatives, and programs. You will prepare statistical and narrative reports of store activities. Also, you may be required to communicate with Visual team and/or oversee physical site maintenance

WHAT YOU BRING

• Bachelor's Degree and a minimum of 4 years retail experience, or 5 years retail experience in lieu of a degree.

• A minimum of 3 years management experience, including experience in coaching, counselling and developing people

• Ability to lead a high level of customer service in a Brand Retailer

• Ability to recruit, lead, and manage a team

• Ability to work evenings, weekends, and holidays

Of course, our commitments don't stop with our customers. If you're up to the challenge of Nike Retail we'll make it worth your while. You'll be working in a great team environment, with access to the latest and greatest Nike products and apparel. Not to mention, a compensation and benefits package that's among the best around. Join us and see what it means to become part of the Nike Retail experience.

Position Title: Assistant Head Coach
Posting Title: Assistant Store Manager
Internal Title – Assistant Head Coach
WHO ARE WE LOOKING FOR?
To work in retail is to be the face of Nike, Inc. With a relentless focus on product knowledge and customer service, Nike Retail teams give valuable experiences to consumers every day. Across the globe, every store has a unique perspective and hosts an inspiring community of sport and style devotees. A career in Nike Retail demands creativity and ambition and offers the opportunity to grow with some of the best athletes, teammates, and retail partners in the industry.

We are looking for a
Nike Store Assistant Head Coach
who knows how to make retail personal. It's not about transactions, it's about connections. You will focus on execution, product presentation and service, to show your team and the customer what you know - what's great about the product and why.

WHAT WILL YOU WORK ON?
As an Assistant Head Coach, you will assist the Store Leader (Nike Head Coach) by managing one or more of the store functions (sales, merchandising, operations, accounting, etc.) or by managing a particular floor/business in a store. You will perform all store management functions in the absence of Head Coach. You will coordinate and supervise the daily activities of business support staff and set priorities for the team to ensure task completion, coordinate work activities with other supervisors. You will apply management skills to improve efficiency and accomplish operational objectives within own unit and will be responsible for recruiting and hiring top talent to ensure a diverse and energetic work environment. You will set priorities for employees to meet daily deadlines, develop plans to meet short-term objectives, perform work in support of brand plans, demonstrate link between daily work & company mission and participate in initiatives, and programs. You will prepare statistical and narrative reports of store activities. Also, you may be required to communicate with Visual team and/or oversee physical site maintenance

What You Bring

• Bachelor's Degree and a minimum of 4 years retail experience, or 5 years retail experience in lieu of a degree.
• A minimum of 3 years management experience, including experience in coaching, counselling and developing people
• Ability to lead a high level of customer service in a Brand Retailer
• Ability to recruit, lead, and manage a team
• Ability to work evenings, weekends, and holidays

Of course, our commitments don't stop with our customers. If you're up to the challenge of Nike Retail we'll make it worth your while. You'll be working in a great team environment, with access to the latest and greatest Nike products and apparel. Not to mention, a compensation and benefits package that's among the best around. Join us and see what it means to become part of the Nike Retail experience.

Position Title: Assistant Head Coach
Posting Title: Assistant Store Manager
Internal Title – Assistant Head Coach
WHO ARE WE LOOKING FOR?
To work in retail is to be the face of Nike, Inc. With a relentless focus on product knowledge and customer service, Nike Retail teams give valuable experiences to consumers every day. Across the globe, every store has a unique perspective and hosts an inspiring community of sport and style devotees. A career in Nike Retail demands creativity and ambition and offers the opportunity to grow with some of the best athletes, teammates, and retail partners in the industry.

We are looking for a
Nike Store Assistant Head Coach
who knows how to make retail personal. It's not about transactions, it's about connections. You will focus on execution, product presentation and service, to show your team and the customer what you know - what's great about the product and why.

WHAT WILL YOU WORK ON?
As an Assistant Head Coach, you will assist the Store Leader (Nike Head Coach) by managing one or more of the store functions (sales, merchandising, operations, accounting, etc.) or by managing a particular floor/business in a store. You will perform all store management functions in the absence of Head Coach. You will coordinate and supervise the daily activities of business support staff and set priorities for the team to ensure task completion, coordinate work activities with other supervisors. You will apply management skills to improve efficiency and accomplish operational objectives within own unit and will be responsible for recruiting and hiring top talent to ensure a diverse and energetic work environment. You will set priorities for employees to meet daily deadlines, develop plans to meet short-term objectives, perform work in support of brand plans, demonstrate link between daily work & company mission and participate in initiatives, and programs. You will prepare statistical and narrative reports of store activities. Also, you may be required to communicate with Visual team and/or oversee physical site maintenance

What You Bring

• Bachelor's Degree and a minimum of 4 years retail experience, or 5 years retail experience in lieu of a degree.
• A minimum of 3 years management experience, including experience in coaching, counselling and developing people
• Ability to lead a high level of customer service in a Brand Retailer
• Ability to recruit, lead, and manage a team
• Ability to work evenings, weekends, and holidays

Of course, our commitments don't stop with our customers. If you're up to the challenge of Nike Retail we'll make it worth your while. You'll be working in a great team environment, with access to the latest and greatest Nike products and apparel. Not to mention, a compensation and benefits package that's among the best around. Join us and see what it means to become part of the Nike Retail experience.

Responsibilities

• Analyze and anticipate market and evolving customer trends within the retail channel.
• Develop and implement sales strategies across long-, mid-, and short-term strategies for retail channels, clearly defined KPIs and actionable execution plans. Retail channel performance plays a critical role in driving the subsidiary's overall success.
• Align retail channel sales plan with all stakeholders (including the Retail/Online Channel Director, Marketing Director, and Product Management teams) with a collaborative, company-first mindset.
• Lead and manage retail channel team, overseeing both strategic initiatives and day-to-day sales operations.
• Drive new channel development within the assigned retail segment under the business's product portfolio.
• Acquire new channel partners while strengthening relationships with existing accounts through strategic segmentation.
• Ensure timely and accurate submission of sales forecasts.
• Regularly collect and report on market trends, customer feedback, and competitor activities.
• Actively represent the business at trade fairs, roadshows, seminars, and exhibitions.
• Build and maintain strong, long-term customer relationships based on trust and consistent performance.
• Deliver product demonstrations as part of the sales process.

Qualification

• Bachelor's degree with a minimum of 5 YOE in sales (preferably within modern trade or retail channels).
• A strong team player who thrives in a collaborative environment.
• Willing and able to travel as needed.
• Fluent in English with excellent communication and presentation skills.
• Self-motivated, goal-oriented, and driven to exceed sales targets.