24 Sales Administrator jobs in Thailand

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Skilled Sales Support Administrator is solid relevant experience and typically operates in larger operational environments where there is enough work for more than one / two sales administration roles.
This role acts as a primary support function to the sales team and assists members of the sales force by performing components of sales order related administration, for example, quote to cash process.
**What you'll be doing**
**Key Responsibilities:**
+ Ensures operational sales effectiveness by establishing relationships with vendors and coordinating everyday interactions, queries and general information sharing with them.
+ Provides quotes for clients either from direct requests or on behalf of the sales team.
+ Influences the price and margin, by suggesting different products dependent on lead times, promotions, alternative suppliers and programs.
+ Provides support capacity required to administer aspects of the purchase order process by generating, distributing and administrating purchase orders.
+ Checks the quotes against raised order to ensure that what has been ordered has been quoted and that the correct terms and conditions have been applied.
+ Checks information on the most current vendor pricing conjunction with commercial colleagues and ensure access to vendor pricing.
+ Supports capacity provided on general sales related documentation through receiving, labelling, sorting, filing and distributing as is required.
+ Captures data and maintains systems as is required by the sales process and sales team.
+ Provides administrative support to the sales force when it is required.
+ Uses the systems and data to produce reports when necessary.
+ May be required to identify and recommend improvements to sales administration processes.
**Knowledge and Attributes:**
+ Detail oriented and highly organized.
+ Ability to work in a high paced environment.
+ Solid analytical skills.
+ Good communication skills both verbal and written.
+ Must be service oriented and have a positive attitude to work.
+ Skilled knowledge and understanding of sales processes, tools and methodologies would be advantageous.
+ Able to work in a team and independently, applying a proactive approach to work processes.
+ Ability to use judgement to make decisions about work process and apply improvements.
**Academic Qualifications and Certifications:**
+ High / Secondary School diploma or equivalent qualification.
**Required Experience:**
+ Solid experience with quoting tools would be an advantage.
+ Solid administration experience, particularly quote to cash processes.
+ Solid experience managing work processes.
**Workplace type** **:**
On-site Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

DepartmentOperations- LevelExperienced (Individual Contributor)- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud. Browse our Operations team openings to see how you can make an impact with us.
- Analyse customer service staff knowledge/skill/behavior gaps
- Develop, and centralize for all sites CS agents all learning materials inclusion of:

- product knowledge, CS tools, SOPs, hard/soft skills required for onboarding, refresher & change updates and agents’ KPI gaps recovery, mock-ups of real case handling practices & pre/post evaluations, routine quizzes
- Provide Train-the-Trainer sessions for BPO trainers
- Create safe and engaging training experiences that ensure agents receive practical and effective training
- Coordinate and evaluate training conducted by BPO trainers to ensure consistency, accuracy
- Keep track of all training progress and provide reports for stakeholders
- Provide excellent customer service and maintain high standards for all work performed, working on complex requests and high volumes under tight deadlines.
- Collect feedback from audiences in order to continuously improve learning solutions, delivery methods, and materials
- Keep up-to-date with Instructional Design methods and frameworks in designing and developing educational and training programs

**Requirements**:

- Bachelor’s Degree in Instructional Design, Adult Learning or organization development, or similar
- Fluent in Thai and English, both written and spoken
- Passionate about people's development and giving people those ‘light bulb’ moments
- Demonstrable proven experience and success as a Learning Designer, Instructional Designer, or Curriculum Developer (for e-commerce or tech is a plus)
- Proven practical knowledge of facilitation, coaching methodologies, instructional systems design (ISD) frameworks, adult training methodologies, and service soft skill knowledge
- Ability to customize and design training courses to suit audience groups and fulfill expected outcome of training
- Ability to translate complex ideas and information into organized, guided, virtualized resources to enhance learning and self-service experience.
- Ability to deal with ambiguity and complex, matrixed environments with mínimal oversight.
- Learn fast, act fast with strong attention to detail and accuracy
- Good communication and can convey messages expressively and clearly
- Have great stage presence and can handle the most difficult of training situations
- Resilience to work under tight deadlines and under pressure in a fast pace environment
- Proficiency in MS Office or G-Suite including Word, Excel/G-Sheet, and PowerPoint/G-Slide

Handles initial inquiries.
Supports and tracks local marketing activities and promotional events.
Conducts sales activities through enrollment.
Forms and manages groups.
Follows up on unconverted inquiries and inactive customers.
CUSTOMER RETENTION ACTIVITIES.
Maintains positive customer relations and ensures customer satisfaction.
Conducts customer orientations.
Ensure optimal Language Center appearance.
Encourages customer re-enrollments.
Schedules lessons for customers and instructors.
Schedules and conducts student consultations and counseling.
OPERATIONS.
Enters and manages customer information in the company system.
Prepares invoices, collects customer payments and handles other accounting activities.
Prepares reports and required documents.
Manages material inventory.
Maintains correspondence with customers.

**Qualifications**:
Bachelor's degree in any field.
0-2 years of working experience (Fresh Graduate are welcome).
Good Command of English.
Good command of Microsoft Office.
Good Interpersonal Skills.
Fringe Benefit.
Social Security Fund, Health Insurance, Provident Fund, Language Learning Allowance.
**Job skills required**: English

The Customer Service Analyst 1 is an entry-level position responsible for assisting in customer related activities and providing resolutions in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.
**Responsibilities:**
+ Serve as single point of contact for internal partners and external clients, interacting with key teams to identify and resolve issues
+ Ensures customer inquiries are answered in an efficient and timely manner, maintaining compliance with departmental standards
+ Conduct necessary analyses to address client needs
+ Communicate resolutions to clients
+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
**Qualifications:**
+ Previous relevant experience preferred
+ Experience in customer service
+ Proven investigative, analytical and risk management skills
+ Demonstrated ability to present concepts and influence/lead change
+ Consistently demonstrate clear and concise written and verbal communication
+ Consistently deliver high-quality customer service with focus on building client relationship and achieving quality results
**Education:**
+ Bachelor's degree/University degree or equivalent experience
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**Job Family Group:**
Customer Service
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**Job Family:**
Institutional Customer Service
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**Time Type:**
Full time
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**Most Relevant Skills**
Please see the requirements listed above.
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**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
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_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

DepartmentOperations

LevelExperienced (Team Lead)

LocationThailand - Bangkok

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud. Browse our Operations team openings to see how you can make an impact with us.
- Lead and manage customer service team in e-commerce business
- Manage, train and coach team members and monitor their performance to achieve KPIs
- Manage the development and implementation of operational strategies for customer service management
- Ensure that all subordinates are working effectively and follow all technical and company service processes
- Ensure proper notification/ escalation of service activities are followed to ensure smooth operation with sellers
- Handle customer and sellers queries and complaints
- Ensure operation support provided is able to meet service commitment and customer requirement
- Ensure smooth running of daily processes to meet service commitment level

**Requirements**:

- Bachelor's Degree or higher in any related fields
- At least 5 working experiences in managing customer service team
- Good command of written and spoken English
- Excellent communications and inter-personal skills
- Good service mind with the ability to handle customer's complaint and inquiry
- Leadership ability to include demonstrated ability to develop team

**About UOB**:
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.

Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

**About the Department**:
The **Channels & Digitalization** function enables end-to-end seamless connectivity for UOB customers across all physical and digital touchpoints of the Bank. Designed to be in tune with our customers’ banking preferences, we strive to enhance engagement and deliver exemplary experiences across our network of branches, self-service machines and digital platforms. We collaborate with FinTech ecosystem partners to keep abreast of developments in the FinTech innovation space and to embed ourselves in our customers’ lives. We also harness customer insights to help us deliver new business models and digital innovations, and to build deeper relationships with our customers.

**Responsibilities**:
**Job Requirements**:
**Be a part of UOB Family**:

**About UOB**:
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.

Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

**About the Department**:
The **Channels & Digitalization** function enables end-to-end seamless connectivity for UOB customers across all physical and digital touchpoints of the Bank. Designed to be in tune with our customers’ banking preferences, we strive to enhance engagement and deliver exemplary experiences across our network of branches, self-service machines and digital platforms. We collaborate with FinTech ecosystem partners to keep abreast of developments in the FinTech innovation space and to embed ourselves in our customers’ lives. We also harness customer insights to help us deliver new business models and digital innovations, and to build deeper relationships with our customers.

**Responsibilities**:
**Job Requirements**:
**Be a part of UOB Family**:

The Jewelry Design Coordinator will be responsible for overseeing and coordinating the design and production of jewelry within the company. This includes communicating with the CAD design team to ensure that concepts and designs are properly translated into finished products, working with the production team to ensure that all products are manufactured to the highest quality standards, and communicating with customers to ensure their satisfaction with the final product.

Key Responsibilities:

- Work with the CAD design team to understand and interpret jewelry concepts and designs
- Communicate with the production team to ensure that all products are manufactured to the highest quality standards
- Coordinate with other departments to ensure that all designs are properly translated into finished products
- Monitor production schedules and timelines to ensure that all products are delivered on time
- Work with the quality control team to ensure that all products meet or exceed quality standards
- Identify and resolve any production or design issues that may arise
- Communicate with external vendors to ensure that all materials used in production are of the highest quality
- Communicate with customers to ensure their satisfaction with the final product, address any concerns and provide excellent customer service

Qualifications:

- Any Nationality
- 3+ years of experience in jewelry or production coordination or Customer service
- Strong knowledge of jewelry production techniques and materials
- Excellent communication and interpersonal skills
- Strong organizational and time management skills
- Ability to work well under pressure and meet tight deadlines
- Strong attention to detail and ability to identify and resolve problems

This role is the perfect opportunity for a creative, organized and customer service oriented individual with a passion for jewelry design and production. The Jewelry Design Coordinator will play a crucial role in ensuring that all products are manufactured to the highest quality standards, delivered on time and that customers are satisfied with the final product. If you possess the qualifications and experience required for this role, we encourage you to apply.

ประเภทของงาน: งานประจำ

เงินเดือน: ฿45,000.00 - ฿55,000.00 ต่อเดือน

ความสามารถในการเดินทางไปทำงาน/ย้ายที่อยู่:

- นิคมอุตสาหกรรมอัญธานี: เดินทางไปทำงานได้หรือมีแผนพร้อมที่จะย้ายที่อยู่ก่อนเริ่มทำงาน (ต้องการ)

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Category: Customer Support
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J0088582