78 Sales Assistance jobs in Thailand
Sales Admin
Bangkok, Bangkok
Pasona HR Consulting Recruitment (Thailand) Co.,Ltd
Posted today
Job Viewed
Job Description
Job ID
48470
Business
Manufacturing(Electrical, Precision)
Job Detail
- Check data accuracy in orders and invoices
- Contact clients to obtain missing information or answer queries
- Maintain and update sales and customer records
- Develop monthly sales reports
- Communicate important feedback from customers internally
Salary
20,000 - 25,000 (THB)
Location
Bangkok
Required work
experience
- Male or Female, age not over 25 years old prefer new graduated
- Bachelor Degree in any prefer good university
- Good coordinate and interpresonal skill
- English intremediate
Working and Employment Conditions:
- Report to Sales Strategy Section and AVP-Sales & Marketing
- 5 Working days per week at Bangkok Office
- Salary (Negotiable) based on education and work experiences
48470
Business
Manufacturing(Electrical, Precision)
Job Detail
- Check data accuracy in orders and invoices
- Contact clients to obtain missing information or answer queries
- Maintain and update sales and customer records
- Develop monthly sales reports
- Communicate important feedback from customers internally
Salary
20,000 - 25,000 (THB)
Location
Bangkok
Required work
experience
- Male or Female, age not over 25 years old prefer new graduated
- Bachelor Degree in any prefer good university
- Good coordinate and interpresonal skill
- English intremediate
Working and Employment Conditions:
- Report to Sales Strategy Section and AVP-Sales & Marketing
- 5 Working days per week at Bangkok Office
- Salary (Negotiable) based on education and work experiences
This advertiser has chosen not to accept applicants from your region.
0
Admin, Sales
Bangkok, Bangkok
Teleport
Posted today
Job Viewed
Job Description
**ABOUT US**
We’ve got modern day solutions for all your modern day delivery woes.
In a world that’s constantly on the move, we know how important it is to keep things moving. We’re on a mission to enable everyone, from single merchants to the largest companies, to move goods and e-commerce anywhere in Asia Pacific and beyond.
Logistics should be easy, quick and seamless at great rates. And we believe this standard should be the norm, not the exception as we strive to be the best logistics company in Asia Pacific. Currently, we’ve made our presence felt in Malaysia, Thailand, Indonesia, Philippines, India, Singapore and China. Our deep integration with Airasia’s network and infrastructure puts us in a unique position to achieve what sounds impossible, and we need you to bring this to a reality.
**SALARY RANGE : THB 20,000 - THB 32,000**
**A DAY IN A LIFE**
As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:
- Provide support to customers in term of bookings with quotations, status enquiries, billing, claim and etc.
- Facilitate for spot rate approval.
- Coordinate with functions concerned to support customer requirements, including solve problem, implementation, and all logistics services responsibilities as one stop service.
- Support enquiries from customers.
- Monitor cargo movement and provide updates to customers within timely manner
- Verify Sales Report before billing to customers
- Other responsibilities assigned by Superiors.
**Requirements**:
**SKILLS & EXPERIENCE**
- Bachelor’s degree in Business Administration, Logistics, or a related field (preferred).
- Previous experience in customer service, sales support, or administrative roles is a plus.
- Good communication skills, both verbal and written.
- Organizational skills with an attention to detail.
- Ability to work effectively both independently and as part of a team.
- Willingness to learn and adapt to changing priorities.
**Benefits**
**BENEFITS**
Work-Life at #TeamTeleport
- Hot desks - On site work with flexible workspace arrangement and provide you with a change of scenery maybe in a quiet area.
- Unlimited training -You will have access to a wide range of learning resources including Notion!
- Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionistaas long as it's not a birthday suit!
- Vacation and time away - Sometimes you need to recharge and come back energized! That’s why you will get 90% off flights to destinations within AirAsia's network, 10%-15% discounts on selected eateries at KLIA2.
- Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!
We’ve got modern day solutions for all your modern day delivery woes.
In a world that’s constantly on the move, we know how important it is to keep things moving. We’re on a mission to enable everyone, from single merchants to the largest companies, to move goods and e-commerce anywhere in Asia Pacific and beyond.
Logistics should be easy, quick and seamless at great rates. And we believe this standard should be the norm, not the exception as we strive to be the best logistics company in Asia Pacific. Currently, we’ve made our presence felt in Malaysia, Thailand, Indonesia, Philippines, India, Singapore and China. Our deep integration with Airasia’s network and infrastructure puts us in a unique position to achieve what sounds impossible, and we need you to bring this to a reality.
**SALARY RANGE : THB 20,000 - THB 32,000**
**A DAY IN A LIFE**
As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:
- Provide support to customers in term of bookings with quotations, status enquiries, billing, claim and etc.
- Facilitate for spot rate approval.
- Coordinate with functions concerned to support customer requirements, including solve problem, implementation, and all logistics services responsibilities as one stop service.
- Support enquiries from customers.
- Monitor cargo movement and provide updates to customers within timely manner
- Verify Sales Report before billing to customers
- Other responsibilities assigned by Superiors.
**Requirements**:
**SKILLS & EXPERIENCE**
- Bachelor’s degree in Business Administration, Logistics, or a related field (preferred).
- Previous experience in customer service, sales support, or administrative roles is a plus.
- Good communication skills, both verbal and written.
- Organizational skills with an attention to detail.
- Ability to work effectively both independently and as part of a team.
- Willingness to learn and adapt to changing priorities.
**Benefits**
**BENEFITS**
Work-Life at #TeamTeleport
- Hot desks - On site work with flexible workspace arrangement and provide you with a change of scenery maybe in a quiet area.
- Unlimited training -You will have access to a wide range of learning resources including Notion!
- Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionistaas long as it's not a birthday suit!
- Vacation and time away - Sometimes you need to recharge and come back energized! That’s why you will get 90% off flights to destinations within AirAsia's network, 10%-15% discounts on selected eateries at KLIA2.
- Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!
This advertiser has chosen not to accept applicants from your region.
1
Customer Service
PRTR
Posted today
Job Viewed
Job Description
Our client's business is chemical and main plastic.
**Responsibilities**
- Supporting sales activities for the responsibility of Syteline, CRM, Power BI (or any company's software) operation.
- Setting up customer & item codes.
- Reviewing sales orders and input data to the system.
- Providing “Order Verification” to the plant and customer.
- Issuing “Proforma Invoice” for the shipments from overseas and for pre-payment customers.
- Preparing data for accounts receivable and following up with clients.
- Controlling orders release and update orders backlog.
- Responding to general customer questions.
- Receiving and processing orders from customers.
- Receiving and processing order changes from customers or the manufacturing.
- Being proficient with Syteline order entry and customer service modules.
- Acting as a conduit between customers and the plants to meet the needs of both.
- Meeting agreed-upon deadlines with both internal and external customers.
- Effectively documenting all work/files that need to be accessible to teammates and other groups at the company (like finance or engineering).
- Working with other internal company teams as applicable and assisting where necessary to find solutions to issues that arise.
- Handling domestic and export shipments.
- Getting freight quotations from freight forwarders.
- Coordinating for shipment schedule booking (for export) and shipment pick up (for domestic).
- Providing shipping documents to the forwarder for export shipments.
- Dispatching shipping documents to customers.
- Supporting the sales team regarding communication with the customers and able to provide general information about the company's business and products.
- Handling other activities as directed by the Sales manager and Office Manager.
**Qualifications**
- 28 - 35 years old.
- Bachelor’s degree.
- Have experience in CS import/export at least 3 years.
- Good command of English.
- Service mind skill.
**Benefits**
- Bonus
- AIA Health Insurance.
- Annual Check-up (after passing 1 year).
- Provident Fund 4% (after passing 1 year).
- Award after working 5, 10, 15 years.
**Responsibilities**
- Supporting sales activities for the responsibility of Syteline, CRM, Power BI (or any company's software) operation.
- Setting up customer & item codes.
- Reviewing sales orders and input data to the system.
- Providing “Order Verification” to the plant and customer.
- Issuing “Proforma Invoice” for the shipments from overseas and for pre-payment customers.
- Preparing data for accounts receivable and following up with clients.
- Controlling orders release and update orders backlog.
- Responding to general customer questions.
- Receiving and processing orders from customers.
- Receiving and processing order changes from customers or the manufacturing.
- Being proficient with Syteline order entry and customer service modules.
- Acting as a conduit between customers and the plants to meet the needs of both.
- Meeting agreed-upon deadlines with both internal and external customers.
- Effectively documenting all work/files that need to be accessible to teammates and other groups at the company (like finance or engineering).
- Working with other internal company teams as applicable and assisting where necessary to find solutions to issues that arise.
- Handling domestic and export shipments.
- Getting freight quotations from freight forwarders.
- Coordinating for shipment schedule booking (for export) and shipment pick up (for domestic).
- Providing shipping documents to the forwarder for export shipments.
- Dispatching shipping documents to customers.
- Supporting the sales team regarding communication with the customers and able to provide general information about the company's business and products.
- Handling other activities as directed by the Sales manager and Office Manager.
**Qualifications**
- 28 - 35 years old.
- Bachelor’s degree.
- Have experience in CS import/export at least 3 years.
- Good command of English.
- Service mind skill.
**Benefits**
- Bonus
- AIA Health Insurance.
- Annual Check-up (after passing 1 year).
- Provident Fund 4% (after passing 1 year).
- Award after working 5, 10, 15 years.
This advertiser has chosen not to accept applicants from your region.
2
Customer Service Manager
BKK French Touch Co., Ltd.
Posted today
Job Viewed
Job Description
BKK French Touch is a group of start-up companies providing mainly event organization services in Bangkok, but not only! Our goal is to offer new original event activities, equipment and services to expatriates and Thai nationals living in Thailand.
Besides being leader in team building and corporate event organization, treasure hunts and adventure tours in Bangkok, Kids birthday parties, school outings, boat parties, close protection, original vehicles rentals, food catering services, bachelor parties organization, and Virtual Reality based events, we also own the only party bus and both Stretch Limousines available in Thailand.
**หน้าที่ความรับผิดชอบ**:
Responsiblities:
CUSTOMER SERVICE POSITION IN EVENT ORGANIZATION COMPANY (THAI NATIONALS ONLY)
BKK French Touch is looking for a full time assistant (THAI NATIONALS ONLY) in the framework of its development. Our group is offering the following services in Bangkok:
Main missions:
- Arrange meetings
- Phone follow up
- Client follow up on whatsapp
- Scooter rental Customer service
- Data base updates
- Daily tasks
- Coordination of events
- Animation of events
- Admin and legal processes
Work from Monday to Saturday from 9.30am to 6pm
If you are customer oriented with an international set of mind, please send your resume with**คุณสมบัติ**:
- Profile required:
- Professional language skills in English and Thai
- Flexible and organized person
- Experience in international environment
- Friendly and customer oriented personality
- Can drive a scooter in Bangkok
- Can commit for the long term
- No degree needed
- Trustfully person
**สวัสดิการ**:
- Salary : 15,000 to 18,000thb / month + Commissions**สมัครงานติดต่อ***:
- Benjamin Conrazier
- Director Manager
- Tel : +66 91 050 1408
Besides being leader in team building and corporate event organization, treasure hunts and adventure tours in Bangkok, Kids birthday parties, school outings, boat parties, close protection, original vehicles rentals, food catering services, bachelor parties organization, and Virtual Reality based events, we also own the only party bus and both Stretch Limousines available in Thailand.
**หน้าที่ความรับผิดชอบ**:
Responsiblities:
CUSTOMER SERVICE POSITION IN EVENT ORGANIZATION COMPANY (THAI NATIONALS ONLY)
BKK French Touch is looking for a full time assistant (THAI NATIONALS ONLY) in the framework of its development. Our group is offering the following services in Bangkok:
Main missions:
- Arrange meetings
- Phone follow up
- Client follow up on whatsapp
- Scooter rental Customer service
- Data base updates
- Daily tasks
- Coordination of events
- Animation of events
- Admin and legal processes
Work from Monday to Saturday from 9.30am to 6pm
If you are customer oriented with an international set of mind, please send your resume with**คุณสมบัติ**:
- Profile required:
- Professional language skills in English and Thai
- Flexible and organized person
- Experience in international environment
- Friendly and customer oriented personality
- Can drive a scooter in Bangkok
- Can commit for the long term
- No degree needed
- Trustfully person
**สวัสดิการ**:
- Salary : 15,000 to 18,000thb / month + Commissions**สมัครงานติดต่อ***:
- Benjamin Conrazier
- Director Manager
- Tel : +66 91 050 1408
This advertiser has chosen not to accept applicants from your region.
3
เจ้าหน้าที่ Customer Service
CDS
Posted today
Job Viewed
Job Description
**Job Purposes**:
Provide service, and build relationship with customers in branch following the standard to satisfy customers
**Key Roles and Responsibilities**:
- Provide service, advice, and problem solving for customers in branch to satisfy customers
- Coordinate with internal and external branch to provide customer service effectively
- Perform along with department operations, such as payment service and gift card distribution to satisfy customer needs
- Keep up to date with information about sales promotion to provide information to customers accurately
- Maintain equipment and facilities around customer service counter to be in good condition and ready for use
**Qualifications**:
- Bachelor’s Degree in related field
- Minimum of 0-3 years of responsible experience in related field
- Have English communication skills
- Have good personality and dress politely
- Be responsible and patient
- Have communications skills
- Be clever and able to solve problems immediately
- Have service mind and good human relations
**Additional Information**:
*สนใจสมัครส่ง Resume มาที่*
*Mobile/Line: *
Provide service, and build relationship with customers in branch following the standard to satisfy customers
**Key Roles and Responsibilities**:
- Provide service, advice, and problem solving for customers in branch to satisfy customers
- Coordinate with internal and external branch to provide customer service effectively
- Perform along with department operations, such as payment service and gift card distribution to satisfy customer needs
- Keep up to date with information about sales promotion to provide information to customers accurately
- Maintain equipment and facilities around customer service counter to be in good condition and ready for use
**Qualifications**:
- Bachelor’s Degree in related field
- Minimum of 0-3 years of responsible experience in related field
- Have English communication skills
- Have good personality and dress politely
- Be responsible and patient
- Have communications skills
- Be clever and able to solve problems immediately
- Have service mind and good human relations
**Additional Information**:
*สนใจสมัครส่ง Resume มาที่*
*Mobile/Line: *
This advertiser has chosen not to accept applicants from your region.
4
Customer Service Agent
Bangkok, Bangkok
Minor Hotels
Posted today
Job Viewed
Job Description
Company Description
Minor Hotels is an international hotel owner, operator and investor with a portfolio of more than 540 hotels in operation. Minor Hotels passionately explores new possibilities in hospitality with a diverse portfolio of properties designed intelligently to appeal to different kinds of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Oaks, Elewana, Tivoli, NH Hotel Group, Four Seasons, St. Regis, Marriott and Minor International properties, across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.
**Job Description**:
- Able to think fast, find answers, and respond quickly to customers’ concern, issues and questions, all with a polite, empathic, and professional and manner.
- Excellent customer care and focus, ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience.
- Attract customs by promoting our company positively, answering questions and addressing concerns as they arise.
- Recommend possible hotels to meet the customs’ needs
- Ability to learn and follow all customer service procedures and policies.
- Refer issue and questions to managers if necessary
- Take personal responsibility for driving up selling and cross selling
- Strive to meet and go above personal and team targets, and goals.
- Aim for customer resolution and return
- Record, organize and file customer interactions and profile/account changes.
- Maintain effective office administrative procedures within the Minor Customer Contact Center, Thailand that will safeguard and detect double-bookings, non-guaranteed bookings, filing errors and other inaccuracies.
- Able to close sell, up-sell and cross-sell on transient business.
- Assist to make all room reservation and ensure maximize room revenue and ensure all reservation detail update within required hotel procedures.
- Able to assist transient customer on other hotel inquiry, transportation, direction, spa, etc.
- Able to gather information of group and/or event inquiry with necessary steps.
- Understand the dynamics of Regional & Local Market, local Competitors and Events of the destination. In-depth understanding of local seasonality and booking patterns.
- Taking, amending and cancel reservation details as applicable. Confirming the method of payment.
- Ensure compliance to all security and safety standards on everyday basis.
- Ensure optimal utilization of all company software system and maintain knowledge on all room types and its availbiltiy
**Qualifications**:
- College degree in hotel management.
- Previous experience in customer support, client services, sales or a related filed
- Able to concentrate on multiple problems at once
- Personable and attentive
- Strong interpersonal skills
- Strong verbal communicator
- Customer-focused for positive customer experience and resolution
- Familiar with the software used to connect with customers and gather their information
- Ability to answer the phone, listen actively, relay information, and type basic information simultaneously
- Excellent time management and prioritization skills
- Familiar with the hotel operations available technology and all distribution channels.
- Understand the dynamics of regional & local markets and local competitors.
Minor Hotels is an international hotel owner, operator and investor with a portfolio of more than 540 hotels in operation. Minor Hotels passionately explores new possibilities in hospitality with a diverse portfolio of properties designed intelligently to appeal to different kinds of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Oaks, Elewana, Tivoli, NH Hotel Group, Four Seasons, St. Regis, Marriott and Minor International properties, across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.
**Job Description**:
- Able to think fast, find answers, and respond quickly to customers’ concern, issues and questions, all with a polite, empathic, and professional and manner.
- Excellent customer care and focus, ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience.
- Attract customs by promoting our company positively, answering questions and addressing concerns as they arise.
- Recommend possible hotels to meet the customs’ needs
- Ability to learn and follow all customer service procedures and policies.
- Refer issue and questions to managers if necessary
- Take personal responsibility for driving up selling and cross selling
- Strive to meet and go above personal and team targets, and goals.
- Aim for customer resolution and return
- Record, organize and file customer interactions and profile/account changes.
- Maintain effective office administrative procedures within the Minor Customer Contact Center, Thailand that will safeguard and detect double-bookings, non-guaranteed bookings, filing errors and other inaccuracies.
- Able to close sell, up-sell and cross-sell on transient business.
- Assist to make all room reservation and ensure maximize room revenue and ensure all reservation detail update within required hotel procedures.
- Able to assist transient customer on other hotel inquiry, transportation, direction, spa, etc.
- Able to gather information of group and/or event inquiry with necessary steps.
- Understand the dynamics of Regional & Local Market, local Competitors and Events of the destination. In-depth understanding of local seasonality and booking patterns.
- Taking, amending and cancel reservation details as applicable. Confirming the method of payment.
- Ensure compliance to all security and safety standards on everyday basis.
- Ensure optimal utilization of all company software system and maintain knowledge on all room types and its availbiltiy
**Qualifications**:
- College degree in hotel management.
- Previous experience in customer support, client services, sales or a related filed
- Able to concentrate on multiple problems at once
- Personable and attentive
- Strong interpersonal skills
- Strong verbal communicator
- Customer-focused for positive customer experience and resolution
- Familiar with the software used to connect with customers and gather their information
- Ability to answer the phone, listen actively, relay information, and type basic information simultaneously
- Excellent time management and prioritization skills
- Familiar with the hotel operations available technology and all distribution channels.
- Understand the dynamics of regional & local markets and local competitors.
This advertiser has chosen not to accept applicants from your region.
5
Customer Service Associate
TDCX
Posted today
Job Viewed
Job Description
**#BeMore**
Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.
Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!
**Top Reasons to work with TDCX**
- Attractive remuneration, great perks, and performance incentives
- Comprehensive medical, insurance, or social security coverage
- World-class workspaces
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- Positive culture for you to #BeMore at work
- Easy to locate area with direct access to public transport
- Flexible working arrangements
- Be coached and mentored by experts in your field
- Join a global company, winner of hundreds of industry awards
**What is your mission?**
- Provide excellent support experience to customers via all relevant communication channels.
- Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified.
- Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance to our service standards.
- Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience.
- Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures
- Build sustainable relationships and engage customers by taking the extra mile
- Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.
**Who are we looking for?**
- Preferably with 2 years of working experience in the related field is required for this position. However, fresh graduates are encouraged to apply.
- Possesses strong time management skills and is motivated to exceed expectations.
- Ability to multi-task and use information provided by customers to tailor responses and actions to meet specific needs.
- Must be a strong communicator, with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar and articulation).
- Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones.
- Excellent verbal and written communication skills in English and the language of the supporting market.
**Who is TDCX?**
TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.
TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.
We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.
From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.
Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.
Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!
**Top Reasons to work with TDCX**
- Attractive remuneration, great perks, and performance incentives
- Comprehensive medical, insurance, or social security coverage
- World-class workspaces
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- Positive culture for you to #BeMore at work
- Easy to locate area with direct access to public transport
- Flexible working arrangements
- Be coached and mentored by experts in your field
- Join a global company, winner of hundreds of industry awards
**What is your mission?**
- Provide excellent support experience to customers via all relevant communication channels.
- Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified.
- Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance to our service standards.
- Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience.
- Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures
- Build sustainable relationships and engage customers by taking the extra mile
- Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.
**Who are we looking for?**
- Preferably with 2 years of working experience in the related field is required for this position. However, fresh graduates are encouraged to apply.
- Possesses strong time management skills and is motivated to exceed expectations.
- Ability to multi-task and use information provided by customers to tailor responses and actions to meet specific needs.
- Must be a strong communicator, with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar and articulation).
- Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones.
- Excellent verbal and written communication skills in English and the language of the supporting market.
**Who is TDCX?**
TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.
TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.
We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.
From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.
This advertiser has chosen not to accept applicants from your region.
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6
Customer Service Representative
Reeracoen Thailand
Posted today
Job Viewed
Job Description
**Industry**: Trading(Electronics/Semiconductors)
- ** Job Description**:
- Collect daily PO & SO, data entry, data cross-checking (Order Management)
- Update or reschedule both pull-in and push-out as per customers' requests (Schedule Management)
- Forecast Management
- Coordinate with other departments to follow up with on-time delivery
- Generate and prepare documents for customers (Filing & Documentation)
- Report to Senior CS Representative or Senior Customer Service Manager
- Other related duties as assigned by Supervisor or Manager
- ** Requirement**:
- 【Must】
- Bachelor Degree
- Work experience at least 2-3 years in Sales Coordination role, Customer Service role, planner role, Purchasing or related at electical industry
- Good command of English
【Advantage】
- Work experience in trading company
‐ Excellent communication skills (clarity well organized thinking)
- Understand the concept of ISO9001 & ISO14001 is plus
- Computer literacy ex. MS office, Word, Excel, PPT
- **English Level**: Level 3 - Business Level
- ** Other Language**: English
- ** Working Hour**: 9:00 ~ 17:30
- ** Holiday**:
- Weekends (Sat-Sun)
- Public Holidays (Thailand)
- ** Benefit**: 1. Guarantee Bonus 1 month
2. Performance bonus
3. Transportation Allowance
4. Medical Allowance, Dental allowance
5. Accident and Lift Insurance
6. Meal box
7. Taxi Allowance
8. Start Vacancy Leave 12 days
9. Over Time allowance
10. Training
11. Company Trip
12. Birth day Leave
13. Staff Activities, New year party and etc.
- ** Job Description**:
- Collect daily PO & SO, data entry, data cross-checking (Order Management)
- Update or reschedule both pull-in and push-out as per customers' requests (Schedule Management)
- Forecast Management
- Coordinate with other departments to follow up with on-time delivery
- Generate and prepare documents for customers (Filing & Documentation)
- Report to Senior CS Representative or Senior Customer Service Manager
- Other related duties as assigned by Supervisor or Manager
- ** Requirement**:
- 【Must】
- Bachelor Degree
- Work experience at least 2-3 years in Sales Coordination role, Customer Service role, planner role, Purchasing or related at electical industry
- Good command of English
【Advantage】
- Work experience in trading company
‐ Excellent communication skills (clarity well organized thinking)
- Understand the concept of ISO9001 & ISO14001 is plus
- Computer literacy ex. MS office, Word, Excel, PPT
- **English Level**: Level 3 - Business Level
- ** Other Language**: English
- ** Working Hour**: 9:00 ~ 17:30
- ** Holiday**:
- Weekends (Sat-Sun)
- Public Holidays (Thailand)
- ** Benefit**: 1. Guarantee Bonus 1 month
2. Performance bonus
3. Transportation Allowance
4. Medical Allowance, Dental allowance
5. Accident and Lift Insurance
6. Meal box
7. Taxi Allowance
8. Start Vacancy Leave 12 days
9. Over Time allowance
10. Training
11. Company Trip
12. Birth day Leave
13. Staff Activities, New year party and etc.
This advertiser has chosen not to accept applicants from your region.
7
Customer Service Representative
Bangkok, Bangkok
GrowthFn
Posted today
Job Viewed
Job Description
Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’).
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard/unstructured and require some clarification or conceptual thinking.
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer.
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
- Maintain broad knowledge of client products and/or services.
- Prepare complete and accurate work including appropriately notating accounts as required.
- Participate in activities designed to improve customer satisfaction and business performance.
- Offer additional products and/or services.
- Track, document and retrieve information in call tracking database.
**Requirements**:
- At least Senior Vocational/ Diploma
- Welcome for Fresher and experienced is a plus.
- Able to Speak, Write, Read in both Thai and English (Entry Level).
- Excellent in Communication and willing to work in Customer Service’s field.
- Shift rotation 24/7 (Work 5 days per week & 2 days off).
Pay: ฿10,000.00 - ฿15,000.00 per month
Ability to commute/relocate:
- กรุงเทพมหานคร: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Your Nationality
- Your current location
- This position is a Under Concentrix Thailand, have you applied for it before?
- Are you willing to work on site in Bhiraj Bitec-Bang Na, Bangkok Thailand?
- Current salary?
- Expected salary
- Are you willing to join immediately?
**Education**:
- Vocational Certificate (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- Thai (required)
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard/unstructured and require some clarification or conceptual thinking.
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer.
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
- Maintain broad knowledge of client products and/or services.
- Prepare complete and accurate work including appropriately notating accounts as required.
- Participate in activities designed to improve customer satisfaction and business performance.
- Offer additional products and/or services.
- Track, document and retrieve information in call tracking database.
**Requirements**:
- At least Senior Vocational/ Diploma
- Welcome for Fresher and experienced is a plus.
- Able to Speak, Write, Read in both Thai and English (Entry Level).
- Excellent in Communication and willing to work in Customer Service’s field.
- Shift rotation 24/7 (Work 5 days per week & 2 days off).
Pay: ฿10,000.00 - ฿15,000.00 per month
Ability to commute/relocate:
- กรุงเทพมหานคร: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Your Nationality
- Your current location
- This position is a Under Concentrix Thailand, have you applied for it before?
- Are you willing to work on site in Bhiraj Bitec-Bang Na, Bangkok Thailand?
- Current salary?
- Expected salary
- Are you willing to join immediately?
**Education**:
- Vocational Certificate (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- Thai (required)
This advertiser has chosen not to accept applicants from your region.
8
Customer Service Representativethai
Tekrecruiters
Posted today
Job Viewed
Job Description
We are hiring Local Thai workers
**English language skills are not necessary for these roles, so there will be no Svar test.**
Qualifications: Minimum education requirement: 12+2 (12 years of education plus a 2-year diploma or a 2-year college degree)
Thai Nationality
No specific work experience required
Ability to work in a team and follow instructions
Strong work ethic and dedication
Salary and Benefits:Salary: Thai Baht 15,000 per month
Additional benefits: (incentives and any additional benefits such as healthcare coverage, and paid leave, will be discussed on case to case basis).
**Salary**: ฿15,000.00 per month
Application Question(s):
- Is your Nationality Thai?
- What is your Notice Period?
- What is your WhatsApp Number?
- Can you do a 24H/7 Rotational Shift?
- Do you have Airline experience?
- What is your Current Salary?
- What is your Expected Salary?
**Education**:
- Bachelor's Degree (preferred)
**Language**:
- Thai (preferred)
**English language skills are not necessary for these roles, so there will be no Svar test.**
Qualifications: Minimum education requirement: 12+2 (12 years of education plus a 2-year diploma or a 2-year college degree)
Thai Nationality
No specific work experience required
Ability to work in a team and follow instructions
Strong work ethic and dedication
Salary and Benefits:Salary: Thai Baht 15,000 per month
Additional benefits: (incentives and any additional benefits such as healthcare coverage, and paid leave, will be discussed on case to case basis).
**Salary**: ฿15,000.00 per month
Application Question(s):
- Is your Nationality Thai?
- What is your Notice Period?
- What is your WhatsApp Number?
- Can you do a 24H/7 Rotational Shift?
- Do you have Airline experience?
- What is your Current Salary?
- What is your Expected Salary?
**Education**:
- Bachelor's Degree (preferred)
**Language**:
- Thai (preferred)
This advertiser has chosen not to accept applicants from your region.
9