What Sales Professionals Jobs are in Thailand?

**Additional Information**
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** 3/9 Moo 3 Chalong, Mueang, Phuket Phuke 83130, Thailand
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that make transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience. Previous experience in a food and beverage environment preferred.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

+ Bachelor's degree in Business Administration, Hospitality Management, or a related field.
+ Minimum 3-5 years of experience in hotel sales, preferably in an international hotel environment.
+ Strong knowledge of Bangkok's hospitality market, corporate accounts, and MICE business.
+ Proven track record in achieving sales targets and developing new accounts.
+ Excellent communication, negotiation, and presentation skills.
+ Strong leadership, interpersonal, and relationship-building abilities.
+ Good command of English and Thai.
+ Proficient in Microsoft Office and hotel sales systems.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

**Job Summary**
We are seeking a results‑driven Senior Manager, Inside Sales to support international business across the Carrier Global Network. This role is responsible for sales operations, pricing management, customer engagement, and cross‑functional coordination in a global HVAC environment.
**Key Responsibilities**
+ Lead sales forecasting, reporting, and annual budget/SKU planning
+ Coordinate with Carrier Global Network on production alignment and updates
+ Manage product phase‑in/phase‑out activities with Operations
+ Maintain strong relationships with international customers via virtual meetings and calls
+ Prepare and manage TP and project quotations; maintain pricing databases and price lists
+ Lead pricing setup for new products and ensure accurate SAP data updates
+ Oversee purchase order execution with Customer Service and Operations teams
+ Drive process improvements to improve turnaround time and sales efficiency
+ Lead and support customer factory visits and business reviews
**Requirements**
+ Bachelor's or Master's degree in Business, Trade, or related field
+ Minimum 3+ years of experience, preferably in HVAC or export sales
+ Strong commercial, pricing, and customer relationship management experience
+ Excellent communication skills in English
+ Ability to work effectively with global teams across time zones
+ Strong proficiency in Microsoft Office; SAP experience preferred
+ Detail‑oriented, proactive, and customer‑focused mindset
**Carrier is An Equal** **Opportunity/Affirmative** **Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.**
**Job Applicant's Privacy Notice:**
Click on this link ( to read the Job Applicant's Privacy Notice

**POSITION SNAPSHOT**
Location: Bangkok
Company: Nestlé
Business Unit/Division: Grocery Sales
Full-time
Minimum 5 years of direct experience in Key Account Manager position from FMCG industry with Good English & Thai communication is a must
**A DAY IN THE LIFE.**
+ Develops the customer plans by defining clear activations and tactics that are aligned to the Picture of Success and key initiatives
+ Is able to partner in a joint business planning (JBP) process by collaborating with the customer to develop and establish mutually agreed business objectives and plans with shared responsibility
+ Takes the lead by influencing the customer agenda towards Nestlé initiatives (e.g. category growth projects, pricing, promotion, placing initiatives, new product launches and in-store communication)
+ Achieve the customer plan of the assigned categories.
+ Propose and implement the annual category strategy (customer business plan) e.g. assortment, promotion plan and trade deal on a customer basis.
+ Ensure and implement the customer POP aligned with Nestle brand strategy to: new products, assortment, pricing, merchandising and promotion.
+ Initiate cross-merchandising activities within Nestle categories as well as other categories in order to promote products and develop categories.
+ Effectively utilize and control, as well as properly record spending based on category and brand plans.
+ Work with the customer buyer to improve the operation effectiveness, develop category and generate the business opportunity.
+ Daily follow-up sales figures vs the set sales target; tracking sell-in/sell-out on SAP and/or customer's B2B system.
+ Make regular store visits in line with the route plan to ensure effective implementation and timely solutions for in field operations problems; check FIFO (First-In & First-Out) at the store level and ensure that merchandisers will do it regularly in order to avoid aging problems.
**ARE YOU A FIT?**
+ Minimum 5 years of direct experience in Key Account Manager position from FMCG industry
+ Familiar with data analyzing programs such as Dunnhumby, EYC, and etc.
+ Good command in English communication with computer skills (MS-Office applications)
+ Result-oriented with strong selling, presentation, and negotiation skills
+ Passionate, persevere and self-motivated to achieve the challenging sales target

Imagine yourself.
+ Growing yourexpertiseand expanding your skillset with every project
+ Owning your ambition and fueling your career growth
+ Contributing to a brighter, more sustainable future
It's all possible with a role at **Esko** .
**Esko** , a Veralto company, is a global provider of integrated software and hardware solutions that accelerate the go-to-market process of packaged goods. Our integrated platform and comprehensive tools empower retailers, pre-media and trade shops, manufacturers, and converters to manage best-in-class packaging design and print processes.
Innovation is built into the DNA of our business. Every day, we challenge ourselves to be better by seeking new ways to elevate our products, our processes, and our people.
We also know that innovation and ingenuity start with prioritizing a diverse workforce and a deeply inclusive workplace. We encourage people from all backgrounds to apply.
**About the Role**
We are seeking a high-potential, commercially driven Territory Sales Manager to lead and expand Esko's Digital Flexo Solutions business in Indonesia and Thailand.
This position is designed as a strategic feeder role into the Southeast Asia commercial leadership pipeline, offering exposure to multi-country business management, channel leadership, and strategic account development.
The role requires strong capability in operating within partner-led and relationship-driven markets, balancing direct engagement with key accounts and effective distributor/channel management.
**Leadership Development Opportunity**
This role is intentionally structured to build future SEA leaders by providing:
+ Ownership of two high-growth, strategically important markets
+ Hands-on experience in territory P&L mindset and commercial execution
+ Exposure to regional leadership, cross-functional collaboration, and global stakeholders
+ Opportunity to lead channel transformation and capability building
+ Development in strategic account management and complex solution selling
High performers in this role will be well-positioned for broader Southeast Asia or regional leadership responsibilities.
**This Role Offers You the Opportunity To:**
+ Drive business growth in Indonesia and Thailand, two of Southeast Asia's largest packaging markets
+ Lead a hybrid model of direct sales and distributor/channel execution
+ Build strong relationships with leading converters, trade shops, and industry stakeholders
+ Position high-value capital equipment and integrated workflow solutions
+ Contribute to shaping Esko's long-term strategy in Southeast Asia
**Key Responsibilities**
Territory Leadership (Indonesia & Thailand)
+ Own and execute country-level commercial strategies aligned with regional growth priorities
+ Deliver on revenue, bookings, and profitability targets
+ Build and maintain a strong, sustainable sales pipeline
Channel & Distributor Management
+ Manage and develop distributors/agents in Indonesia and Thailand
+ Drive structured partner engagement through joint business planning, pipeline reviews, and performance tracking
+ Strengthen partner capability in selling capital equipment and solution-based offerings
+ Identify and onboard new partners to expand market coverage where needed
Customer & Industry Engagement
+ Develop deep relationships with key stakeholders across converters, trade shops, and packaging ecosystem players
+ Leverage and expand a robust local industry network
+ Represent Esko in industry forums, trade events, and customer engagements
Capital Equipment & Solution Selling
+ Lead full-cycle sales of Digital Flexo solutions (CDI, XPS, software, services)
+ Manage complex sales cycles involving technical validation, ROI-based selling, and multi-level decision processes
+ Position Esko as a partner in digital transformation and productivity improvement
Cross-Functional & Regional Collaboration
+ Collaborate closely with regional and global teams (applications, service, marketing)
+ Ensure alignment between local execution and regional/global strategy
+ Maintain strong discipline in forecasting, CRM usage, and territory planning
**We Are Looking for a Professional Who:**
+ Demonstrates leadership potential and ambition to grow into a broader regional role
+ Understands the business culture and relationship dynamics of Indonesia and Thailand
+ Is effective in managing indirect and channel-driven sales models
+ Has strong commercial ownership, resilience, and execution discipline
+ Can influence stakeholders across different cultures and organizational levels
+ Is willing to travel extensively within the region
**Education & Experience**
+ Bachelor's degree or equivalent experience
+ Proven track record in selling capital equipment, preferably within printing, packaging, or industrial sectors
+ Demonstrated success in channel/distributor management in Indonesia and/or Thailand
+ Strong, established industry network within Flexo, packaging, or related industries
+ Experience in solution selling, including:
+ Managing complex, multi-stakeholder sales cycles
+ Driving technical and commercial alignment
+ Delivering consistent revenue growth
+ Understanding of Flexo workflows and packaging production environments is an advantage
Success Metrics (Indicative)
+ Territory bookings and revenue growth
+ Pipeline coverage and conversion rate
+ Channel partner productivity and engagement
+ Strategic account penetration and expansion
+ Contribution to regional initiatives and leadership readiness
**Esko** is proud to be part of the **Product Quality & Innovation** segment of **Veralto** (NYSE: VLTO), a $5B global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods.
When you join Veralto's vibrant global network of 17,000 associates, you join a unique culture where purpose meets possibility. The work you do will have an everyday impact on the resources and essentials we all rely on-while giving you opportunities to deepen your skillset, pursue your ambitions, and grow your career.
Together, we're Safeguarding the World's Most Vital Resources - and building rewarding careers along the way.
At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
**Unsolicited Assistance**
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies ( , in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.
Veralto and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

**Additional Information**
**Job Number**
**Job Category** Sales & Marketing
**Location** 250 Sukhumvit Road, Bangkok Bangk 10110, Thailand
VIEW ON MAP ( Part Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand - a collection of Europe's most celebrated and iconic properties - serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale - a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

On-Site
Sigma Elevator (Thailand) Co., Ltd., No. 735/5 2nd FL., Tower E Unit No. E2-01 Srinakarin Road, Phatthanakan Sub-district Suanluang District, 10250, Bangkok
Full time

**Date Posted:**

**Country:**
Thailand
**Location:**
Sigma Elevator (Thailand) Co., Ltd., No. 735/5 2nd FL., Tower E Unit No. E2-01 Srinakarin Road, Phatthanakan Sub-district Suanluang District, 10250, Bangkok
At Otis, it's our people that make us different. Come and join OTIS today and be part of the Forbes 2024 World's Best Employers!
Join the Otis family where collaboration, innovation, and empowerment help each individual and the company reach new heights.
**About You**
You are a result-driven Elevator Modernization Sales Representative with strong communication skills in both Thai and English. You are able to identify modernization opportunities, developing relationship with building owners and property managers to drive sales growth.
**Key Responsibilities**
+ Grow the modernization sales portfolio by actively scouting and pursue new opportunities
+ Build a strong rapport with customers and be the primary contact for customers' inquiries
+ Utilize Otis' sales tools effectively to track opportunities, pipelines, and to forecast sales results
+ Conduct sales negotiations, close deals, and ensure timely payment
+ Collaborate with fellow team members, field operations team and other colleagues to ensure customers' needs are promptly served
**Requirement**
+ Degree/ Diploma in any discipline
+ Knowledge and experience in elevators or building industry is an added advantage
+ Customer centric and enjoy delighting customers
+ Strong presentation skill and able to articulate effectively to the expectations of customers
+ Team player, able to work in a fast, dynamic, and multicultural environment
+ Good command of English in both written and oral (TOEIC Score above 500)
We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.
We support work-life integration, allowing space for bot work and your personal life so that you can feel fulfilled in both aspects. For this role, we offer flexible working hours with the possibility of remote work.
Apply today to join us and build what's next.
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here ( .
Become a part of the Otis team and help us #Buildwhatsnext!
_Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at
**Privacy Policy and Terms:**
Click on this link ( to read the Policy and Terms
We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.

**Additional Information**
**Job Number**
**Job Category** Sales & Marketing
**Location** One Marriott Drive, Need Address, Phuket Phuke 83130, Thailand
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).
Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information**
**Job Number**
**Job Category** Sales & Marketing
**Location** 111 Moo 3 Nongthalay Muang, Krabi 81180, Thailand
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Functions as the leader of the property's sales department for properties with bookings over 300 peak rooms and significant local catering revenue. Manages the property's reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel's' sales objectives. Evaluates the property's participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer profile and property associates and provides a return on investment to the owner and Marriott International.
**CANDIDATE PROFILE**
**Education and Experience**
**Required:**
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.
OR
- 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.
**Preferred:**
_-_ Ideally at least 1 year as Director of Sales and Marketing (DOSM), or 2 years as Assistant Director of Sales and Marketing (ADOSM), or 3+ years as Director of Sales (DOS).
- Sound knowledge of commercial strategy and digital marketing.
- Experience in the Asia Pacific (APEC) region and its key source markets.
- Leisure sales background.
- Preferably to be based in Bangkok, Jakarta, Kuala Lumpur or Singapore.
- Luxury Hospitality Experience
**CORE WORK ACTIVITIES**
**Managing Sales Activities**
- Manages the development of a strategic account plan for the demand generators in the market.
- Manages the property's reactive and proactive sales efforts.
- Determines and develops marketing communication activities, in conjunction with Regional Marketing Communications.
- Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations.
- Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel's market position.
- Researches competitor's sales team strategies to identify ways to grow occupancy and RevPAR and increase market share.
- Attends sales strategy meetings to provide input on weekly and overall sales strategy.
- Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share.
- Evaluates and supports participation and account deployment with Area Sales and Group Sales within the Sales Office.
- Serves as the sales contact for the General Manager, property leadership team, Group Sales and Area Sales leaders.
- Serves as the sales contact for customers; serves as the customer advocate.
- Serves as hotel authority on sales processes and sales contracts.
- Serves as the property sales liaison with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications and other hotel departments as appropriate.
- Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business.
- Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy.
- Supports the General Manager by coordinating crisis communications.
- Executes and supports Marriott's Customer Service Standards and hotel's Brand Standards.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
- Participates in and practices daily service basics of the brand (e.g., , Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).
- Implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.
- Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.
- Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.
- Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel's' sales objectives.
- Interfaces with regional marketing communications for regional and national promotions pull through.
- Performs other duties, as assigned, to meet business needs.
**Building Successful Relationships**
- Develops strong partnerships with local organizations to further increase brand/product awareness.
- Develops and manages internal key stakeholder relationships.
- Develops strong community and public relations by maintaining property participation in local, regional and national tradeshows and client events.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.
- Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.
- Gains understanding of the hotel's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
**Leadership**
- Functions as the leader of the property's sales department for properties with bookings over 300 peak rooms and significant local catering revenue.
- Develops sales goals and strategies and verifies alignment with the brand business strategy.
- Executes the sales strategy in order to meet individual booking goals for both self and staff.
- Coaches leaders of revenue generating departments in developing effective revenue strategies and setting aggressive goals that will drive the property's financial performance.
- Verifies Sales team understands and is leveraging Marriott International (MI) demand engines to full potential.
- Works with Human Resources, Engineering and Loss Prevention to monitor compliance with local, state and federal regulations and/or union requirements.
- Partners with Human Resources to attract, develop and retain the right people in order to support the strategic priorities of the market.
- Creates effective structures, processes, jobs and performance management systems are in place.
- Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), aligns performance and rewards, addresses performance issues and holds staff accountable for successful results.
- Forecasts talent needs and manages talent acquisition strategy with Human Resources (HR) to minimize lost time due to turnover.
- Maintains an active list of the competition's best sales people and executes a recruitment and acquisition plan with HR.
- Supports tools and training resources to educate sales associates on winning catering solutions.
- Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales & marketing talent; works with HR to anticipate future talent needs based on business growth plans.
- Identifies, trains and mentors group sales associates; utilizes all available on the job training tools for associates.
- Transfers functional knowledge and develops group sales skills of other discipline managers.
- Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues.
- Evaluates the property's participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property.
- Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.