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As an Intern in Account Management, Are you passionate about building relationships, understanding client needs, and contributing to business growth? Join our dynamic team as an Account Management Intern and gain hands-on experience in a fast-paced and supportive environment. This internship is designed to provide you with a comprehensive understanding of the vital role account management plays in client success and company-wide objectives.
What You'll Do

• As an Account Management Intern, you will work closely with our experienced Account Managers and sales teams, providing crucial support and learning the ins and outs of managing client relationships. Your responsibilities will include:
• Supporting Account Managers: Assist with daily operational tasks, including preparing for client meetings, drafting communications, and updating client records.
• Client Interaction: Gain exposure to client communication by shadowing calls and meetings, and potentially handling straightforward client inquiries under supervision.
• Research & Analysis: Conduct research on existing clients to identify new opportunities, understand industry trends, and gather data to support account strategies.
• Reporting & Documentation: Help prepare reports on account status, track key performance indicators (KPIs), and maintain accurate documentation in our CRM system (e.g., Salesforce).
• Cross-functional Collaboration: Work with internal teams, such as sales, marketing, and product development, to ensure client needs are met and projects are delivered successfully.
• Project Assistance: Contribute to special projects related to client retention, upselling/cross-selling initiatives, and improving the overall customer experience.
• Learning & Development: Actively participate in training sessions to learn about our products/services, sales processes, and best practices in account management.

Who You Are

• We are looking for a motivated and enthusiastic individual who is eager to learn and contribute to our team. The ideal candidate will possess:
• Educational Background: Currently pursuing a Bachelor's degree in Business Administration, Marketing, Communications, Sales, or a related field.
• Strong Communication Skills: Excellent verbal and written communication abilities, with a knack for building rapport.
• Interpersonal Skills: A people-person who is a good listener, empathetic, and enjoys collaborating with others.
• Organizational Prowess: Highly organized with strong attention to detail and the ability to manage multiple tasks simultaneously.
• Proactive & Eager to Learn: A self-starter with a strong desire to learn new skills and take initiative.
• Problem-Solving Abilities: Ability to think critically and assist in finding solutions to challenges.
• Team Player: Works well in a team environment and is willing to support colleagues.

Why You'll Love It

• Advanced AI Tools For All Positions
• Creative office at Emporium (located at BTS Phrom Phong)
• Work hard, play harder office
• Work in professional and dynamic environment
• Good chance to explore new trends in a digital market
• Opportunity to learn most advanced advertising technology platforms

Our Thailand Office

As an Intern in Account Management, Are you passionate about building relationships, understanding client needs, and contributing to business growth? Join our dynamic team as an Account Management Intern and gain hands-on experience in a fast-paced and supportive environment. This internship is designed to provide you with a comprehensive understanding of the vital role account management plays in client success and company-wide objectives.
What You'll Do

• As an Account Management Intern, you will work closely with our experienced Account Managers and sales teams, providing crucial support and learning the ins and outs of managing client relationships. Your responsibilities will include:
• Supporting Account Managers: Assist with daily operational tasks, including preparing for client meetings, drafting communications, and updating client records.
• Client Interaction: Gain exposure to client communication by shadowing calls and meetings, and potentially handling straightforward client inquiries under supervision.
• Research & Analysis: Conduct research on existing clients to identify new opportunities, understand industry trends, and gather data to support account strategies.
• Reporting & Documentation: Help prepare reports on account status, track key performance indicators (KPIs), and maintain accurate documentation in our CRM system (e.g., Salesforce).
• Cross-functional Collaboration: Work with internal teams, such as sales, marketing, and product development, to ensure client needs are met and projects are delivered successfully.
• Project Assistance: Contribute to special projects related to client retention, upselling/cross-selling initiatives, and improving the overall customer experience.
• Learning & Development: Actively participate in training sessions to learn about our products/services, sales processes, and best practices in account management.

Who You Are

• We are looking for a motivated and enthusiastic individual who is eager to learn and contribute to our team. The ideal candidate will possess:
• Educational Background: Currently pursuing a Bachelor's degree in Business Administration, Marketing, Communications, Sales, or a related field.
• Strong Communication Skills: Excellent verbal and written communication abilities, with a knack for building rapport.
• Interpersonal Skills: A people-person who is a good listener, empathetic, and enjoys collaborating with others.
• Organizational Prowess: Highly organized with strong attention to detail and the ability to manage multiple tasks simultaneously.
• Proactive & Eager to Learn: A self-starter with a strong desire to learn new skills and take initiative.
• Problem-Solving Abilities: Ability to think critically and assist in finding solutions to challenges.
• Team Player: Works well in a team environment and is willing to support colleagues.

Why You'll Love It

• Advanced AI Tools For All Positions
• Creative office at Emporium (located at BTS Phrom Phong)
• Work hard, play harder office
• Work in professional and dynamic environment
• Good chance to explore new trends in a digital market
• Opportunity to learn most advanced advertising technology platforms

Acquire new merchants to expand ShopeePay s payment coverage.

Establish and maintain firm partnership relations.

Explore and implement initiatives to improve business performance.

Main Responsibilities Business NegotiationsCreate presentation slides and introduce ShopeePay s payment services to merchants.

Act as business consultant to suggest the most suitable payment solutions for merchants.

Create a commercial proposal that will be beneficial to both ShopeePay and merchants.

Close business deals to achieve individual targets.

Assess the financial viability of your portfolio.

Implement initiatives to drive the performance of your portfolio.

Maintain close relationships with existing partners.

CoordinationCoordinate with different teams to go-live with merchants as planned and solve issues.

Monitor and push for correct and timely implementation of projects.

Introduce new business initiatives to internal parties, business partners, and regulators.

Requirements: Bachelor s degree or higher in Business Administration or related fields.

Minimum 2 years of experience in Business Development / Sales / KAM is preferable.

Strong communication and interpersonal skills.

Strong analytical, business negotiation, and problem solving skills.

Fluent in Thai and English, both written and verbal communication.

Ability to work effectively in a fast pace and dynamic environment.

Job skills required: English, Problem Solving, Business Development

We are seeking a highly motivated Account Management Manager to join our Global Client Team at AnyMind Thailand. In this role, you will cultivate and nurture strong client relationships, ensuring their success and satisfaction. You will be instrumental in driving the growth of both local and global businesses while collaborating within a dynamic multinational team.
What You'll Do

• Develop and maintain robust, long-term client relationships, serving as their primary point of contact and trusted advisor.
• Provide strategic guidance to clients on marketing and advertising initiatives, ensuring successful brand development.
• Oversee project timelines and deliverables, effectively managing project progress.
• Create and execute comprehensive project schedules based on team assessments, coordinating client meetings both on-site and remotely.
• Prepare and deliver regular performance reports and insights to clients, highlighting achievements and recommending optimization strategies.
• Monitor campaign performance and client satisfaction, proactively addressing challenges and implementing solutions.
• Identify opportunities to expand client accounts through upselling and cross-selling, driving revenue growth.
• Collaborate closely with cross-functional teams, including sales, marketing, and product development, to achieve client objectives.

Who You Are

• Bachelor's degree
• Fluency in English
• Experience in using AI for work is required.
• 5 years of Account Management / Account Executive / Project Management's experience in the Online Digital Marketing agency industry (Especially Online Paid Media, Paid Media Performance and Influencer Marketing)
• Highly proficient in logical thinking and the ability to connect dots effectively.
• Strong leadership qualities with the capacity to inspire and motivate a team
• Exceptional communication and presentation skills with the ability to effectively interact with clients at all levels
• Experience in D2C E-commerce, Advertising agencies, and Digital Marketing is a plus

Why You'll Love It

• Advanced AI Tools For All Positions
• Creative office at Emporium (located at BTS Phrom Phong)
• Work hard, play harder office
• Competitive Salary
• Performance Review ( 2 times per year )
• Performance Bonus ( 1 time per year from 0.5-month to 3-month salary amount )
• Annual Paid Leave
• Compassionate Leave
• Health Insurance
• Social Security
• Discount for Fitness Gym at EmQuartier
• Monthly, Quarterly, Annual MVP Awards (prizes up to 8,000USD)
• Work in professional and dynamic environment
• Good chance to explore new trends in a digital market
• Opportunity to learn most advanced advertising technology platforms
• No fixed day for promotion - Perform well and get promoted anytime

Overview

Responsible for managing and expanding bTaskee's B2B and B2C subscription customer base, ensuring retention, upselling, and long-term partnerships.

Key Responsibilities

• Manage key B2B and B2C accounts, ensuring high satisfaction and retention.
• Identify upselling opportunities and convert customers to subscription plans.
• Develop partnerships with corporate clients and negotiate contracts.
• Monitor subscription renewals, optimize packages, and analyze customer data.
• Collaborate with internal teams to enhance service delivery.

Requirements and Qualifications

• Bachelor's degree in Business, Sales, or Marketing.
• 2+ years of experience in account management or business development.
• Strong negotiation, relationship management, and analytical skills.
• Experience with CRM and subscription-based services.
• Fluent in Thai and English.

Working Conditions & Reporting

• Compensation based on company policy.
  
  Flexible hours with client meetings and travel as needed.
• Reports to the Customer Success Team Lead.
• Works closely with Operations, Customer Support, and Partner Management teams.

This role is crucial for growing bTaskee's subscription business and ensuring strong customer relationships.

Client Relationship Management:

• Build and maintain strong relationships with key accounts, acting as the primary point of contact
• Proactively address client inquiries, concerns, and requests
• Regularly engage with clients to understand their evolving business needs and objectives
• Collaborate with cross-functional teams to ensure seamless delivery of products and services

Account Growth and Retention:

• Identify opportunities for account expansion and upselling
• Develop and implement strategies to maximize client satisfaction and retention
• Analyze account performance metrics and develop action plans to address areas of concern
• Proactively mitigate potential risks to client relationships

Strategic Planning:

• Collaborate with clients to develop key account strategies aligned with their objectives
• Conduct market research and analysis to identify industry trends and opportunities
• Develop comprehensive account plans outlining objectives, strategies, and tactics

• Bachelor's degree in Economics, Business Administration, Marketing or a related field
• At least 3 years of experience in Key Account Management or a related field
• Proven experience in client-facing roles and developing marketing campaigns
• Strong written and verbal communication both English and Thai
• Excellent organizational skills and attention to detail
• Proven track record of meeting or exceeding quotas and receiving positive customer feedback

• Creative office at Emporium (located at BTS Phrom Phong)
• Work hard, play harder office
• Competitive Salary
• Performance Review ( 2 times per year )
• Performance Bonus  ( 1 time per year from 0.5-month to 3-month salary amount )
• Annual Paid Leave
• Compassionate Leave
• Health Insurance
• Social Security
• Discount for Fitness Gym at EmQuartier
• Monthly Birthday Celebration
• Monthly, Quarterly, Annual MVP Awards (prizes up to 8,000USD)
• Work in professional and dynamic environment
• Good chance to explore new trends in a digital market
• Opportunity to learn most advanced advertising technology platforms

***WE WORK FULLY ON-SITE***

Job Description:

• Build trust and foster long-term relationships between strategic sellers and the SPX platform.
• Anticipate seller needs and proactively solve potential logistics issues that sellers might face.
• Act as the primary point of contact for the sellers, ensuring effective communication in both verbal and non-verbal channels when required.

• To conduct monthly catch-up with strategic sellers to review performance and gather strategic feedback, with the objective of building long-term relationships and mutual growth.

• Prepare and present monthly operational analyses and reports to sellers, with the objective of developing overall operational performance.

• Problem-solve any issues and cases that occur while using SPX services, with the objective to solve the root causes

• Pitch and convert new corporate sellers who currently use other 3PLs — to use SPX, with a focus on seller satisfaction.

• Onboard strategic sellers as required by business direction.

Requirements:

• Strong relationship-building and stakeholder management skills.
• Ability to proactively identify and resolve logistics-related issues.
• Experience in operational analysis and performance reporting.
• Problem-solving mindset with attention to detail.
• Able to effectively pitch, onboard, and support strategic sellers.
• Excellent communication and presentation skills.

Job Description:
Key Responsibilities

• Lead and manage client relationships at a senior level, ensuring long-term partnerships and business growth.
• Act as the strategic partner to clients, understanding their business challenges and marketing objectives.
• Oversee the development and execution of client campaigns, working closely with internal teams (Creative, Media, Digital, Production, etc.).
• Manage, mentor, and inspire the Account Management team to deliver high-quality work and maintain strong client satisfaction.
• Own the P&L responsibility for the account management department, ensuring profitability and resource efficiency.
• Review and approve client proposals, presentations, and campaign reports before submission.
• Drive strategic insights and innovative solutions to enhance client marketing performance.
• Monitor and analyze campaign results, providing recommendations for optimization and future planning.
• Ensure alignment of client work with the agency's vision, standards, and creative excellence.
• Stayed informed on industry knowledge including latest digital marketing trends, emerging technologies, and best practices to offer innovative solutions.

Qualifications & Experience

• Digital Marketing Expertise : Experience in advertising, media, marketing with at least 5 years in a leadership role. Strong understanding of integrated marketing across consumer funnel, creative development process, digital ecosystems including SEO, SEM, social platforms strategy for broad and personalized communication as well as performance measurements.
• Client Management Skills : Proven experience managing large-scale client accounts and driving business growth. Excellent presentation, negotiation, interpersonal and communication skills to build rapport with team and effectively address client requirements.
• Project Management Skills : Demonstrate leadership and management skills to oversee, effectively organize and delegate team responsibilities to meet projects delivery and deadlines. Strong financial acumen and experience managing budgets.
• Technical Proficiency : Proficiency in digital marketing tools such as social media management tools and platform performance analytical tools is a plus.

Core Competencies

• Strategic & Commercial Thinking
• Leadership & Team Development
• Client Relationship Management
• Strong Communication & Presentation Skills
• Analytical Thinking & Problem-Solving
• Creativity and Innovation Passion

Location:
Bangkok

Brand:
Time Type:
Full time

Contract Type:
Permanent

Account Managers combine deep industry knowledge, senior relationship building skills and a solutions-based, consultative-selling approach to deliver client based revenue and sales growth. The major goal is to focus on retention of existing clients and the current revenue streams, building new revenue streams through the expansion of FICO Solutions, and enhanced client satisfaction.

The role includes collaborating with clients and virtual teams to research, shape, and drive solution engagements from identification to close at both new and existing accounts. By combining these competencies with strong thought leadership, this role defines and executes an effective business plan involving the sale of FICO Platform, Scoring and Software solutions.

Responsibilities:

• Will focus on the sales of FICO platform and software solutions.
• Serves as the senior relationship executive for an account managing both client and virtual teams including sales, pre-sales, technology, and PS delivery groups to deliver client satisfaction and revenue growth.
• Actively engages in and pursues the direct sale of FICO solutions to drive towards the successful negotiation and close of assigned business.
• Generates, qualifies and converts new leads through networking and prospecting and executing sales campaigns at existing accounts and in new territories.
• Simultaneously manages the end-to-end delivery of multiple sales engagements from pipeline development through contract negotiations.
• Acts as a representative of FICO at industry conferences and association meetings.
• Maintains in-depth knowledge of FICO's Platform and Solutions offerings.
• Leverages the above details, and knowledge of FICO's core competencies in analytics, software and data to build highly credible relationships with assigned client group(s).
• Work closely with Presales to Identify and translate client-based needs into compelling solutions (via pre-sales) that drive tangible and significant client value (ROI)
• Able to work remotely and independently.

Desired Skills and Experience

• Demonstrated success structuring and
  selling complex, enterprise software solutions to large clients in financial services/banking.
• Strong understanding of transaction-based, SaaS and cloud-based solution offering.
• Knowledge or experience in Consumer Lending, Credit Risk, Account Management, Retail Banking and Fraud
  .
• Ability to craft compelling a comprehensive client business plan. Demonstrated ability to craft and sell multi-million dollar client value propositions to "C-suite" executives. Direct experience in selling solutions which either significantly expands the footprint of existing offerings or bundle offerings into a larger solution sale.
• Ability to identify new business opportunities.
• Expert understanding of market trends and specific needs/issues of target clients, coupled with the demonstrated capacity to establish linkages between these needs and FICO offerings.
• Strong understanding of solution delivery requirements to ensure early identification of opportunities outside of traditional offerings.
• Entrepreneurial style, drive and sense of urgency, coupled with the ability to work well with others as part of a solution team. Strong problem-solving and influencing skills. Ability to close deals with the highest possible value proposition.
• Excellent communication, professional presentation and process/organizational skills, as well as strong creative orientation and the ability to craft innovative solutions.
• Strong executive presence and professional image.
• Proven ability to deliver financial results and outstanding client satisfaction.
• Able to apply a disciplined sales structure to complex deals with varying close cycles.

Personal Characteristics

Motivation

• Likes fast pace; high level of daily activity
• Love the chase; then the win
• Independent; likes autonomy/will reject micromanagement
• Pride in company, quality of integrated solution
• Outcome oriented; doesn't confuse activity/productivity
• Won't rest on laurels; driven to perform again and better

Influence

• Confident; persuasive
• Selling style is competent, yet forceful
• Aggressively pursues business; seeks out opportunities others miss
• Candid; sometimes outspoken about internal obstacles

Work Style

• Constant juggler of priorities, work demands and changes in plans
• Very conscientious about follow through and commitments – accomplishes more through quality of delivery
• Embraces accountability
• Disciplined, yet adaptable to pressing demands

Relationship

• Works relationships - aware of who can help make progress
• Builds reputation - clients come first - available and responsive
• Strong communicator - conveys information clearly which others value

Thought Process

• Discerning, accounts (both needs & people) are strategized
• Strives for knowledge - utilizes information to build case for need, problem resolution, leading to purchase
• Like business, enjoys the strategy and the "hunt"
• Can understand & work "pipeline"