127 Sap Crm jobs in Thailand

MAIN PURPOSE
Customer Relationship Management is responsible for supporting brand team. This role will manage the CRM data, Customer data analysis, CRM trigger and CRM execution to support CRM system to build strong CRM fundamental and generate sales from data analysis.

Key Responsibilities

• Plan and develop customer journey frameworks to improve yearly business results.
• Oversee all CRM trigger activities.
• Conduct thorough customer data analysis.
• Analyze and monitor CRM campaign performance for result optimization.
• Assist in monitoring and testing CRM-related systems.
• Generate CRM reports and provide data support to the brand team.
• Collaborate with corporate, vendor, and regional teams to ensure smooth workflows.
• Perform other work-related tasks as assigned.

Requirements

• Degree in Business Administration or a related field.
• At least 3 years of experience in Marketing, with CRM experience as a plus.
• Proficient in Excel (Pivot Tables, VLOOKUP, SUM) for data analysis.
• Energetic, self-motivated, result-oriented, and a creative thinker.
• Strong problem-solving skills and comfort with ambiguity.
• Excellent analytical skills with an understanding of marketing trends.
• Good computer skills with proficiency in relevant software.
• Excellent communication skills in both Thai and English.
• Willingness to learn and coordinate with stakeholders across functions.

**Shiseido (Thailand) Co., Ltd

8 T One Building 23rd – 24th floor, Sukhumvit 40 Alley, Sukhumvit Road,

Phra Khanong Sub-district, Khlong Toei District, Bangkok, Thailand

Tel : ext. 705**

Responsibilities

1. Process Operation & Improvement

• Plan and conduct programs in accordance with the company's roadmap and local regulatory requirements
• Prepare documentation and seek internal approvals as required
• PDCA to ensure continuous improvement and alignment with customer satisfaction goals

2. Customer Engagement & Loyalty Program Development

• Develop promotional campaigns, loyalty programs, and events that enhance the KUBOTA customer experience
• Develop, implement, and oversee the customer loyalty tier & point system
• Lead the design and operation of a customer tier, point, and rewards system, enhancing customer engagement and retention
• Create strengthening long-term customer relationships and encourage product and service utilization
• Manage and execute the KUBOTA VIP privilege program

3. Performance Monitoring & Reporting

• Track the effectiveness of CRM campaigns
• Prepare reports on customer feedback, usage data, and engagement metrics

4. Regional & Cross-Departmental Collaboration

• Provide coordination and support to all relevant departments to facilitate CRM development and ensure smooth implementation of initiatives
• Coordinate with KBC, KBL to train dealers for the KUBOTA App and KUBOTA VIP

Qualifications

• Bachelor's Degree in any related field with at least GPA 2.70
• TOEIC score minimum at 550
• Strong problem-solving, coordination skills and decision-making skills, Proactive, Digital skills, Multi-tasking, time and task management skills, Canva, Basic coding Python or R studio, Basic statistical methods and AI applications.

Why Join US?

• Competitive Compensation: Fixed and variable bonuses, annual salary reviews, and provident fund contributions (5–13%).
• Work Tools: Laptop or PC with essential software, plus access to co-working spaces.
• Health & Wellness: On-site and online health checkups, healthy canteen options, and wellness programs under our "BEYOND HAPPINESS" initiative.
• Learning & Growth: Scholarships for advanced education, public training programs, and access to SET e-Learning and Data Analytics Fellowships.
• Collaborative Culture: Work in a dynamic environment that values innovation, teamwork, and continuous improvement

Job vacancy

Job ID :
73866

Position :
CRM Manager (Marketing Analytic)

Company business :
Retail business of IT, gadget, equipment

Location :
Near BTS Wongwienyai (วงเวียนใหญ่ )

Salary :
Not over 80,000 THB

Responsibilities :

• วางแผนและบริหารจัดการกลยุทธ์ CRM เพื่อสร้างความสัมพันธ์กับลูกค้าในระยะยาว

• วิเคราะห์พฤติกรรมลูกค้าโดยใช้ข้อมูลจากหลากหลายช่องทาง (Customer Data Platform, Loyalty Program, Website, App, Call Center ฯลฯ)

• ใช้เครื่องมือทางสถิติและการวิเคราะห์ข้อมูล (เช่น R, Python, SQL, Tableau, Power BI) เพื่อวิเคราะห์ segment, retention, churn, LTV (Customer Lifetime Value), CLV และ KPI อื่นๆ ที่เกี่ยวข้อง

• สร้างและออกแบบ Customer Journey พร้อมทดสอบ A/B Testing เพื่อหาวิธีการสื่อสารที่เหมาะสมที่สุด

• ทำงานร่วมกับทีม Marketing, Data Science และ Product เพื่อใช้ข้อมูลในการออกแบบแคมเปญที่แม่นยำและวัดผลได้

• พัฒนาและดูแลระบบ CRM Platform หรือ Marketing Automation Tools เช่น Salesforce, HubSpot, Adobe Campaign, Braze ฯลฯ

• จัดทำรายงานสรุปผลแคมเปญ CRM พร้อมวิเคราะห์ผลเพื่อปรับปรุงในรอบถัดไป

• ติดตามและรายงาน Performance ของแคมเปญการตลาดในเชิงลึก โดยใช้ข้อมูลเชิงสถิติสนับสนุนการตัดสินใจ

Qualifications :

• ประสบการณ์ทำงานด้าน CRM, Marketing Analytics หรือ Customer Insights อย่างน้อย 3-5 ปี

• มีทักษะในการใช้โปรแกรมวิเคราะห์ข้อมูล เช่น Excel (Advance), SQL, R, Python, หรือ BI Tools ต่างๆ

• มีความเข้าใจเรื่อง Data Privacy (PDPA/GDPR) และจริยธรรมในการใช้ข้อมูลลูกค้า

• มีทักษะในการคิดวิเคราะห์ แก้ปัญหา และการสื่อสารอย่างมีประสิทธิภาพ

• หากมีประสบการณ์ใช้ CRM Tools หรือ Marketing Automation จะพิจารณาเป็นพิเศษ

• เข้าใจเทคนิค Machine Learning เบื้องต้นเพื่อประยุกต์ใช้กับ Predictive Modelling เช่น Customer Churn, Propensity to Buy

• มีประสบการณ์ทำงานร่วมกับทีม Tech หรือ Data Engineer

• เคยทำงานกับฐานลูกค้าขนาดใหญ่ (Mass Consumer / Loyalty Program)

1. Plan, design, and implement CRM strategies, including campaigns, loyalty programs, and personalization initiatives, to improve customer engagement and retention.
2. Supervise the collection, analysis, and management of customer data to generate insights that enhance customer experience and business performance.
3. Oversee customer communication channels such as social media, company website, and call centers to ensure excellent customer service delivery.
4. Monitor and evaluate the effectiveness of CRM campaigns and initiatives; provide recommendations for improvement and ensure alignment with business objectives.
5. Lead, coach, and manage the CRM team to achieve departmental and organizational goals.
6. Perform other duties as assigned by management.

Job Description:

1. Responsible for making strategy development and execution management for the launch of a loyalty program for the whole AJT (Ajinomoto Thailand) company
2. Responsible for designing loyalty program point systems and internal campaigns (like CRM).
3. Responsible for managing and analyzing the effectiveness of loyalty program campaigns and setting KPIs.
4. Responsible for collecting, analyzing, and interpreting digital media-related data to identify trends, monitor key performance indicators, and provide necessary information and data-driven recommendations to internal stakeholders (Marketing, Sales, PR, etc).
5. Responsible for strategizing, planning, and executing data-driven customer experience in collaboration with Consumer Data Analysis Section, Marketing, Sales across online and offline channels (collaboration with CDP).
6. Foster collaborative working relationships with internal stakeholders, having a proactive stance in understanding respective departments' situation and processes.
7. Budget management based on a monthly rolling forecast.

Job Qualification:

• Bachelor's degree or higher in Business Administration, Digital Marketing, Communication or related fields
• At least 3-5 years of experience in the field of digital marketing and product communication.
• At least 3 years of experience in digital communication, including SNS & digital ads, loyalty programs, and product marketing; experience in both agency and brand-side roles is a plus.
• Excellent communication and collaboration abilities, both internally and externally
• Intermediate knowledge of marketing and digital communication. Have passion to challenge new approaches.
• Creative, analytical, and adaptable, with strong planning and project management skills.
• Fluent in English (In case can speak also Japanese will be plus factor).

At PrimeCare, we believe healthcare should be smooth, supportive, and patient-centered. As a Patient Coordinator, you will be the bridge between patients and our medical team—guiding them through their care journey, answering questions, and ensuring every visit runs seamlessly.

The Patient Coordinator is the first point of contact for patients, supporting doctors and nurses by managing appointments, coordinating services, and maintaining accurate medical records.

Qualifications

• Confident in speaking English/Thai
• Strong interest in healthcare and medical services
• Previous experience in patient coordination, healthcare administration, or customer service
• Excellent MS Office skills (especially Excel for medical data tracking)
• Strong communication skills with patients, doctors, and nurses
• Organized and able to manage multiple clinical tasks
• Reliable, empathetic, and professional in patient care

Key Responsibilities

• Welcome and guide patients through clinic processes
• Assist patients with registration, documentation, and follow-ups
• Respond to patient inquiries via phone, email, and social media
• Coordinate appointments with doctors, nurses, and medical staff
• Maintain accurate patient records and track medical appointments
• Support clinic operations by preparing monthly medical and budget reports for hospital partners
• Ensure patient confidentiality and data protection at all times

Salary and Perks

• Salary starts at 27,000 Baht (up to 30,000 Baht after probation) + commission
• Free annual health check-up
• Discounted medicines, doctor consultations, and pharmacy services for employee and spouse/partner

Job Description:

1. Responsible for making strategy development and execution management for the launch of a loyalty program for the whole AJT (Ajinomoto Thailand) company
2. Responsible for designing loyalty program point systems and internal campaigns (like CRM).
3. Responsible for managing and analyzing the effectiveness of loyalty program campaigns and setting KPIs.
4. Responsible for collecting, analyzing, and interpreting digital media-related data to identify trends, monitor key performance indicators, and provide necessary information and data-driven recommendations to internal stakeholders (Marketing, Sales, PR, etc).
5. Responsible for strategizing, planning, and executing data-driven customer experience in collaboration with Consumer Data Analysis Section, Marketing, Sales across online and offline channels (collaboration with CDP).
6. Foster collaborative working relationships with internal stakeholders, having a proactive stance in understanding respective departments' situation and processes.
7. Budget management based on a monthly rolling forecast.

Job Qualification:

• Bachelor's degree or higher in Business Administration, Digital Marketing, Communication or related fields
• At least 3-5 years of experience in the field of digital marketing and product communication.

• At least 3 years of experience in digital communication, including SNS & digital ads, loyalty programs, and product marketing; experience in both agency and brand-side roles is a plus.

• Excellent communication and collaboration abilities, both internally and externally

• Intermediate knowledge of marketing and digital communication. Have passion to challenge new approaches.
• Creative, analytical, and adaptable, with strong planning and project management skills.
• Fluent in English (In case can speak also Japanese will be plus factor).

SAP Presales Solution Architect_Full-Time_India and will then relocate to Thailand

Job Title:
SAP Presales Solution Architect

Job Type:
Full-Time

Location:
The Person will join in India and will then relocate to Thailand

Experience:
10-18 Years

Job Description:

Key Responsibilities:

• Design the overall solutions according to the requirements, pain points, or problems.
• Have good written and oral communication skills to effectively lead business and technical presentations, demonstrations and conversations with CXO- and VP-level audiences.
• Should be able to undertake POC/Workshops for Customers and Partners on a periodic basis on SAP Solutions
• Should have hands on experience in making SAP S4 HANA proposals
• Provide 1st level technical consultation for both customers and partners.
• Effectively position the technology against competitive offerings.
• Build proper documentation in the form of scope of work, technical proposals and other documents as required by prospective customers.
• Be responsible for representing the products, company values and brand to customers

Experience:

• Well versed with latest SAP trends and tools with understanding of their application in various solution constructs.
• Able to comprehend the high level ask from Business and IT users and translate into clear requirement.
• Able to work on quick POC/POV solutions to demonstrate the capabilities
• Able to drill down into the problem, identify the area and liaise respective team to provide short term and long-term fix.
• Good Communication in English
• Should have on-site experience and any experience in ASEAN will be an added advantage

• ดูแลลูกค้าเดิมในรูปแบบ B2B ไม่เน้นการหาลูกค้าใหม่
• รวบรวมความต้องการของลูกค้า วิเคราะห์และจัดทำใบเสนอราคา
• มีการฝึกงานภายใน (OJT) ในช่วงปีแรก
• รายงานผลการดำเนินงานต่อหัวหน้าแผนก และนำเสนอแนวทางพัฒนา

• วุฒิปริญญาตรีไม่จำกัดสาขา
• สามารถสื่อสารภาษาญี่ปุ่นระดับ N2 ขึ้นไป
• มีใบขับขี่รถยนต์และสามารถขับรถได้ (ต้องขับรถไปพบลูกค้า)
• หากเคยทำงานกับบริษัทญี่ปุ่นหรือในอุตสาหกรรมที่เกี่ยวข้องจะพิจารณาเป็นพิเศษ

• โบนัสปีละ 4 เดือน
• สนับสนุนที่พัก

มีโอกาสทำงานที่ประเทศญี่ปุ่น