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Technical Support (Service Engineer, Chemical Products) - (ID: 682350)
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Job Description
*Must possess a valid driving license, own a personal vehicle, and be willing to travel to upcountry customer sites.
Key Responsibilities:
1. Customer Technical Service
- Provide timely and effective technical assistance and troubleshooting support to customers.
- Promote ADMER and related products by delivering relevant technical data, presentations, and training.
- Establish and maintain strong, trust-based relationships with customers and other key stakeholders to facilitate information gathering and business growth.
2. Development Management
- Collect and analyze market trends, customer requirements, and feedback to identify development opportunities.
- Translate collected insights into clear product development targets, including specifications, timelines, and performance expectations.
- Collaborate closely with Sales, R&D, and other internal functions to drive new product development and enhancements aligned with market needs.
3. Internal Technical Support
- Serve as a technical assistance to the Sales team, providing product knowledge, material performance data, and application insights.
4. Sales Activity Support
- Participate in joint customer visits, discussions, and presentations to support Sales from a technical perspective.
- Help strengthen long-term customer relationships through consistent technical engagement and follow-up.
- Prepare technical documentation, reports, and proposals to support business discussions and customer evaluations.
Requirement:
- Bachelor's degree (or higher) in Chemical Engineering, Polymer/Plastic Engineering, or Material Science
- 3–5 years of experience in the chemical, polymer, or plastics industry
- Hands-on experience in technical service or R&D, particularly with chemicals or plastic products
- Must possess a valid driving license, own a personal vehicle, and be willing to travel to upcountry customer sites.
- Fluent in English (spoken and written)
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CONTACT:
PERSOLKELLY HR Services Recruitment (Thailand) Co., Ltd.
บริษัทจัดหางาน เพอร์ซอลเคลลี่ เอชอาร์ เซอร์วิสเซส (ประเทศไทย) จำกัด
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