32 Security Sme jobs in Thailand
Subject Matter Expert
Posted today
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Job Description
Overview
We are looking for SME (Subject Matter Expert) to join our team at Teleperformance Malaysia. In this role, you will act as a key support for our Customer Service team by sharing your expertise, providing guidance, and ensuring that performance standards are consistently met.
Qualifications
- Proficiency in Thai and English (spoken and written).
- Previous experience in customer service, preferably with coaching, SME, or team support responsibilities.
- Strong communication, mentoring, and problem-solving skills.
- Ability to handle escalations and complex issues with professionalism.
- Flexible and adaptable to a fast-paced environment.
- Willingness to work onsite
- Open to rotational shifts, weekends, and public holidays as required.
Responsibilities
- Serve as the Subject Matter Expert (SME) for Thai-speaking customer service operations.
- Provide coaching, mentoring, and support to customer service representatives to improve performance and service quality.
- Assist in training sessions, calibrations, and knowledge-sharing activities.
- Monitor and evaluate agents' interactions (calls, chats, emails) to ensure accuracy and compliance with company standards.
- Support the operations team in driving performance metrics and achieving client targets.
- Act as the go-to person for escalations, complex queries, and product/process clarifications.
- Collaborate with Team Leaders, Trainers, and Quality Analysts to enhance team performance.
- Provide feedback and reports to management on areas of improvement and best practices.
Subject Matter Expert
Posted today
Job Viewed
Job Description
Overview:
We are looking for SME (Subject Matter Expert) to join our team at Teleperformance Malaysia. In this role, you will act as a key support for our Customer Service team by sharing your expertise, providing guidance, and ensuring that performance standards are consistently met.
Qualifications:
- Proficiency in Thai and English (spoken and written).
- Previous experience in customer service, preferably with coaching, SME, or team support responsibilities.
- Strong communication, mentoring, and problem-solving skills.
- Ability to handle escalations and complex issues with professionalism.
- Flexible and adaptable to a fast-paced environment.
- Willingness to work onsite
- Open to rotational shifts, weekends, and public holidays as required.
Responsibilities:
- Serve as the Subject Matter Expert (SME) for Thai-speaking customer service operations.
- Provide coaching, mentoring, and support to customer service representatives to improve performance and service quality.
- Assist in training sessions, calibrations, and knowledge-sharing activities.
- Monitor and evaluate agents' interactions (calls, chats, emails) to ensure accuracy and compliance with company standards.
- Support the operations team in driving performance metrics and achieving client targets.
- Act as the go-to person for escalations, complex queries, and product/process clarifications.
- Collaborate with Team Leaders, Trainers, and Quality Analysts to enhance team performance.
- Provide feedback and reports to management on areas of improvement and best practices.
Subject Matter Expert
Posted today
Job Viewed
Job Description
- Serve as the Subject Matter Expert (SME) for Thai-speaking customer service operations.
- Provide coaching, mentoring, and support to customer service representatives to improve performance and service quality.
- Assist in training sessions, calibrations, and knowledge-sharing activities.
- Monitor and evaluate agents' interactions (calls, chats, emails) to ensure accuracy and compliance with company standards.
- Support the operations team in driving performance metrics and achieving client targets.
- Act as the go-to person for escalations, complex queries, and product/process clarifications.
- Collaborate with Team Leaders, Trainers, and Quality Analysts to enhance team performance.
- Provide feedback and reports to management on areas of improvement and best practices.
Associate Subject Matter Expert
Posted today
Job Viewed
Job Description
Job Description
- Working experience with OEM programs on Electrical and electronic component integration like ECU, Camera, Speaker, Switches, dashboard meters
- Experience plastic and sheetmetal design using Catia V5
- Exposure to Catia V6 is preferred.
- Concept developments, Analytical calculations on design requirements
- Performing Modal and vibration simulation using Catia simulation tool or using Ansys mechanical
- Hands on experience in DFA, DFM evaluations for sheet metal, Plastic parts, Gap and Flush, Tolerance calculation
- Knowledge on structural simulations requirements
- 2D drawings creation for mechanical parts with suitable tolerance scheme.
- Experience in release of 3D and 2D in PLM system
- Working with Tier-1/OEM team for acceptance, release & improvements
Required Skills
Mechanical - Catia
Supported Skills
Electrical and electronic component integration like ECU, Camera, Speaker, Switches, dashboard meters
Specialist, Subject Matter Expert
Posted today
Job Viewed
Job Description
- Expertise & Technical Guidance
- Provide deep domain expertise to support business and technical decision-making.
- Offer insights into best practices, industry trends, and emerging technologies.
- Ensure the accuracy and relevance of technical solutions, policies, and strategies.
- Validate and approve designs, procedures, and project deliverables related to their area of expertise.
- Improvement & Innovation
- Identify opportunities for process optimization, cost reduction, and efficiency gains base on expert area.
- Contribute to the development of new methodologies, tools, and frameworks.
- Analyze existing workflows and recommend innovative solutions.
- Support automation and digital transformation initiatives.
- Training & Knowledge Sharing
- Develop and deliver training programs, workshops, and documentation for teams.
- Mentor and coach employees to enhance technical skills and domain knowledge.
- Create knowledge bases, guidelines, and best practice documents.
- Facilitate knowledge transfer sessions across departments.
- Cross-functional Collaboration
- Work closely with project managers, engineers, product teams, and leadership to ensure successful implementation of projects.
- Act as a liaison between stakeholders and technical teams, translating business needs into actionable insights.
- Participate in cross-functional meetings, technical reviews, and strategy discussions.
- Risk Management & Compliance
- Ensure compliance with industry standards, regulations, and quality assurance protocols.
- Identify potential risks and develop mitigation strategies to minimize project failures.
- Assist in audits, quality checks, and process standardization.
Manager, Mechanical Subject Matter Expert

Posted 9 days ago
Job Viewed
Job Description
Req ID:
Remote Position: No
Region: Asia
Country: Thailand
State/Province: Chonburi
City: Laem Chabang
**Summary**
As a expert in the mechanical engineering field, you will play a core role in making mechanical technology decisions, collaborating across teams, and solving problems throughout the entire product lifecycle (from R&D design to mass production management). You will be responsible for the inheritance and innovation of mechanical engineering technologies, ensuring that the product's mechanical design meets the industry's top standards and supports large-scale mass production. In particular, you must be proficient in the analysis and confirmation of stacking errors. Provide suggestions and optimizations for product assembly methods and processes to improve mass production feasibility and output, and conduct simultaneous evaluation, planning, and preparation for automation. #LI-WP1
**Detailed Description**
Performs tasks such as, but not limited to, the following:
+ Lead mechanical evaluation of new products, identify risks (strength, interference, heat dissipation mismatches) and ensure DFA compliance.
+ Provide DFx guidance, evaluate stacking errors/tolerances, and design compensation mechanisms.
+ Lead cross-functional teams to resolve mechanical issues (flyover cables, high-frequency/optical connectors, assembly integration).
+ Coordinate root cause analysis using 3D tolerance simulation and support failure analysis at production sites.
+ Lead verification plans for mass production jigs and guide use of testing tools (CMM, pull gauges, chambers).
+ Optimize data collection methods to improve accuracy in mechanical testing.
+ Support certification of alternative components, reviewing tolerances, strength, and design compatibility.
+ Guide setup of assembly processes, tooling debugging, and equipment calibration before mass production.
+ Conduct training on mechanical design and stacking error control, build knowledge base, and share best practices.
+ Explore and validate next-gen mechanical technologies (lightweight materials, modular design, water cooling, intelligent assembly).
**Knowledge/Skills/Competencies**
+ Proficient in mechanical design principles (strength, tolerance, kinematics) and materials (metal, plastic, composites).
+ Skilled in CAD software (SolidWorks, Pro/E) and simulation tools (ANSYS, ADAMS); expertise in stacking error/tolerance simulation.
+ Strong understanding of mechanics with heat dissipation/electrical performance and complex product assembly processes.
+ Knowledge of human factor engineering and optimization methods.
+ Strategic thinking to align mechanical technology roadmap with product cost, reliability, and scalability goals.
+ Strong leadership and communication skills to drive cross-team collaboration and consensus.
+ Detail-oriented with ability to turn complex mechanical technologies into executable plans.
+ Capable of training and knowledge transfer on advanced analysis and stacking error control.
**Typical Experience**
+ 15+ years of overall relevant experience preferred.
+ 8+ years of mechanical engineering experience in the consumer electronics, industrial equipment, or data center fields.
+ Have leadership experience in mechanical design projects for complex products (such as server chassis, precision instrument enclosures); have successful cases of solving extremely complex mechanical problems (such as product stacking error control, structural stability optimization in high-frequency and high-temperature environments).
**Typical Education**
+ Bachelor's degree or above in Mechanical Engineering, Mechatronics, Industrial Design-related majors; minoring in business/operations/technology management-related courses is recommended
+ Priority will be given to candidates with mechanical design or quality certifications (such as Six Sigma Green Belt/Black Belt).
+ Educational Requirements may vary by Geography
**Notes**
This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
**COMPANY OVERVIEW:**
Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
Manager, PCB Layout Subject Matter Expert
Posted 3 days ago
Job Viewed
Job Description
Req ID:
Remote Position: No
Region: Asia
Country: Thailand
State/Province: Chonburi
City: Laem Chabang
**Summary**
As a senior expert in the field of Printed Circuit Board (PCB) and Surface Mount Technology (SMT) assembly, you will play a core role in making PCB technology and SMT assembly decisions, collaborating across teams, and solving problems throughout the entire product lifecycle (from R&D design to mass production management). You will be responsible for the inheritance and innovation of PCB and its SMT assembly technologies, ensuring that the product's PCB design meets the industry's top standards for SMT mass production feasibility and supports large-scale mass production. #LI-WP1
**Detailed Description**
Performs tasks such as, but not limited to, the following:
+ Lead PCB technical evaluation of new products, identify risks, and ensure IPC/JEDEC compliance.
+ Provide DFx guidance, optimize PCB stack-up, routing, and pad design for manufacturability.
+ Lead cross-functional teams to resolve PCBA issues (ASICs, high-frequency connectors, flatness, etc.).
+ Support DOE for SMT process parameters to achieve target yield in mass production.
+ Design PCBA verification plans, review reliability test results, and develop DOE test standards.
+ Support certification of alternative components, BOM updates, and PCB adaptability reviews.
+ Guide setup of PCBA testing in production (AOI, flying probe, calibration) and ensure equipment readiness.
+ Coordinate engineering resources across projects to avoid conflicts.
+ Conduct training, build PCB/PCBA knowledge base, and share best practices.
+ Explore next-gen PCB technologies (HDI, flexible PCB, VIPPO, large ASIC placement, rework) and validate feasibility.
**Knowledge/Skills/Competencies**
+ Strong knowledge of PCB design (stack-up, impedance, signal/power integrity) and SMT PCBA processes.
+ Proficient in DOE tools, PCB materials (FR-4, high-speed), and mass production processes (immersion gold, OSP, buried/blind vias).
+ Ability to interpret and revise industry standards (IPC, JEDEC).
+ Strategic thinking to plan long-term PCB/SMT technology roadmap.
+ Strong communication and leadership skills to drive cross-team collaboration.
+ Detail-oriented with ability to turn complex technologies into executable plans.
+ Capable of training and knowledge transfer on advanced PCB/PCBA methods.
**Typical Experience**
+ 15+ years of overall relevant experience preferred.
+ 8+ years of PCBA engineering experience in the server, switch, and access switch fields.
+ Have leadership experience in PCB design and SMT projects for servers and high-speed communication equipment; have successful cases of solving extremely complex PCBA component placement problems.
**Typical Education**
+ Educational Background: Bachelor's degree or above in Electronic Engineering, Microelectronics, PCB Design and SMT Process-related majors;
+ Priority will be given to candidates with IPC design certifications (such as IPC610, IPC-2221, IPC-6012).
+ Educational Requirements may vary by Geography
**Notes**
This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
**COMPANY OVERVIEW:**
Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
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Senior Manager, Thermal Subject Matter Expert
Posted 10 days ago
Job Viewed
Job Description
Remote Position: No
Region: Asia
Country: Thailand
State/Province: Chonburi
City: Laem Chabang
**Summary**
As a senior subject matter expert (SME) in thermal engineering, you will take a technical authority role in leading thermal-related technical decisions, cross-team collaboration, and problem-solving throughout the entire product development and mass production management process. You will also be responsible for inheriting and innovating thermal engineering expertise to ensure that product thermal management designs meet top industry standards and support mass production. #LI-WP1
**Detailed Description**
Performs tasks such as, but not limited to, the following:
+ Lead thermal evaluations for new products, design decisions, and risk mitigation.
+ Guide thermal management in DFx, PCB layout, and heat dissipation design (compliance with ASHRAE, NEBS).
+ Collaborate with cross-functional teams (design, manufacturing, quality, reliability) to solve thermal issues.
+ Drive root cause analysis with CFD simulations; manage failure analysis at manufacturing sites.
+ Lead verification plans for certification programs; review reliability test results.
+ Develop thermal testing standards; guide team in using thermal testing tools (thermocouples, IR cameras, wind tunnels).
+ Support thermal certification of second-source components; review heat dissipation compatibility.
+ Participate in factory readiness and production line thermal setup.
+ Coordinate cross-project resources (equipment, manpower) to avoid conflicts.
+ Conduct training, build knowledge base, and share best practices on thermal debugging.
+ Research next-gen cooling technologies (liquid cooling, AI workload thermal management) and evaluate feasibility.
**Knowledge/Skills/Competencies**
+ Proficiency in heat transfer principles (conduction, convection, radiation) and fluid dynamics.
+ Skilled in using CFD tools such as ANSYS Icepak and FloTHERM, as well as CAD software such as SolidWorks.
+ In-depth understanding of data center cooling technologies (air cooling/liquid cooling solutions), thermal impact of server PCBs, and heat dissipation challenges of AI/HPC hardware. Ability to interpret and revise industry standards.
+ Strong leadership, strategic thinking, cross-team communication, and knowledge transfer skills.
**Physical Demands**
+ Duties of this position are performed in a normal office environment.
+ Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data.
+ Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
+ Occasional travel may be required.
**Typical Experience**
+ 8+ years of experience in thermal engineering in data centers, HPC, or cloud computing fields.
+ Experience in leading thermal management projects for server racks, CDUs, and edge computing devices; successful cases in solving extremely complex thermal issues (such as heat dissipation for high-density GPU clusters).
**Typical Education**
+ A bachelor's degree in electronic engineering, electromechanical engineering, mechanical engineering, or related fields, or an equivalent combination of education and experience.
+ Advanced studies in business/operations/technology are recommended.
+ Educational Requirements may vary by Geography
**Notes**
This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
**COMPANY OVERVIEW:**
Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
Information Security
Posted today
Job Viewed
Job Description
Information Security will partner with Axons' IT team to manage and support all-level stakeholders, ensure policies, processes, practices, and technologies are successfully implemented and maintain. Oversight performance measurement, and course correction of all information security activities. This role includes awareness activities, analytics and support internal investigation function. Overall team should ensure information security compliance align between external and internal requirements, mitigating risk commensurate with the organization's risk tolerance.
Responsibilities:
- Plan, execute, and maintain information security risk program
- Allocate adequately trained/skilled resources to implement the information security risk program and plan
- Measure and monitor cost, schedule, and performance of the program
- Establish and execute information security risk management process
- Implement, and enforce information security policies
- Ensure that controls are adequate to meet legal, regulatory, policy, standards, and security requirements through controls review exercises
- Manage relationship and interface with external parties, e.g., regulator, HR, legal, compliance, risk management, suppliers.
- Plan, develop and conduct information security awareness activities, including an enterprise-wide role-based information security awareness and training program
- Manage the employment lifecycle, including performance, knowledge, skills, capabilities, and availability of the information security risk team.
- Perform analytics in the support for enterprise risk management activities
- Perform forensic analytics in the support for hazardous risk response, including internal investigation
Qualifications:
- Minimum 6 years of experience in fields relating to of risk management, IT audit, analytics, information security and technology, and/or information technology management with large enterprise or consulting firm
- Background in IT Audit/ IT Assurance and/or developer will be advantage
- Experience with project/program management for large and multi-national enterprise
- Experience with policy development and implementation is a plus.
- Experience with awareness training and/or people coaching is a plus.
- Experience with data analytics is a plus.
Skills & Knowledge:
- Knowledge of common information security management frameworks, such as ISO/IEC 27001, ISO/IEC 2000, CIS, and NIST.
- Knowledge of regulation and standards compliance for information security domain
- Knowledge of analytics technology
- Excellent written and verbal communication skills and high level of personal integrity
- Innovative thinking and leadership with an ability to lead and motivate cross-functional, interdisciplinary teams plus financial and planning skills
- Project management or Relevant professional certification is a plus.
Benefits:
- Work From Anywhere
- Fixed Bonus
- Healthcare Allowance for employee and family member
- Flexible Working Hours
- Work From Anywhere Allowance
- Special Interest rate for home loan
Information Security Specialist
Posted today
Job Viewed
Job Description
Location: Bangkok (Hybrid Working)
About the Company
Cathcart Technology is assisting a leading technology-driven organization to find an experienced Information Security Specialist. This role will play a critical part in strengthening the security of a financial platform in cloud environments. You'll be working closely with teams, regulators, and external vendors to ensure compliance with regulations, while applying best-practice security standards
Responsibilities
- Design and implement cybersecurity policies and frameworks such as ISO/IEC 27001 & NIST
- Conduct risk and vulnerability assessments, and recommend strategies to mitigate threats
- Develop cybersecurity strategies to ensure protection of internal technology operations
- Collaborate with internal risk owners to develop risk assessment process
- Lead in preparing cybersecurity risk/incidents, and reporting to executive management & regulators.
Qualifications
- Bachelor's Degree in IT, Computer Science, Engineering, or related field
- At least 3 years of experience working in the IT/Information Security field
- Strong knowledge of IT Security standards & best practices (ISO/IEC 27001, NIST, COBIT, PCI DSS, ITIL).
- Skills in cybersecurity assessments and controls
- Experience in a highly regulated industries (Financial) would be advantageous
If you're looking to take a next step in your Cybersecurity Career, we'd love to hear from you.
Please feel free to contact Cathcart Technology at for more details.