195 Sen Support jobs in Thailand

Job Responsibilities:

• As the interface between the ZTE and the Chinese speaking customer, attend and lead the related meetings.
• Translate documents between Thai–Chinese or English–Chinese, including technical documents, proposals, and sales materials
• Assist in the preparation of sales documentation such as quotations, contracts, and presentations
• Coordinate meetings and follow up with Chinese clients regarding project requirements and timelines
• Provide administrative support to the sales team including report generation, project status tracking, and updates
• Follow Project Manager work arrangement, ensuring projects are completed on time and with quality.

Job Requirements:

1. Bachelor's degree in Chinese, Business, IT, or any related field
2. Proficient in Chinese (Mandarin) – both written and spoken (HSK Level 5 or above is a plus)
3. Good communication skills in English and Thai
4. 1–3 years of experience in a sales support, coordinator, or client service role (experience in IT industry is a plus)
5. Organized, detail-oriented, and able to manage multiple tasks under tight deadlines
6. Team player with a service-minded and proactive attitude
7. Able to provide support at night (if needed)
8. Accept handle emergency ticket for 7*24 ,around 10-12 cases per year
9. Hold a valid driver's license.

ZTE will provide training, and we expect outcome:

• Interface hardware integration, spare parts replacement, OS installation (Linux, windows server, CentOS), Platform installation (TECS, Proxmox, VMware)
• Troubleshoot technical issues related to operating systems, system integration, diagnosing and repairing integration failures
• Understand Linux/VMware/Window server installation
• Understand the TCP/IP protocol.

New Plant Setup at Phan Thong, Chonburi (Phase 8)

Only candidates who are able to work in Pathumthani (Khlong 2) around 2 months for on-the-job training from join date to October 2025 are required.

(รับเฉพาะผู้สมัครที่สามารถมาเรียนรู้งานที่ปทุมธานี คลอง 2 ได้เท่านั้น ประมาณ 2 เดือน ตั้งแต่ เริ่มงาน จนถึงประมาณเดือนตุลาคม 2568)

Location: Phanthong, Chonburi

Working day: Mon - Fri

Position Purpose:

Maintain optimal inventory levels and deliver uninterrupted supply to planned operation schedules and customer shipment

Support in Customer Service, Kingdee System, ERP and any other related tasks

Job Responsibilities

·    Plan on Customer Demand Loading & liaise with scheduler to meet the Internal Loading plan and Customer Shipment plan

·    Able to work effectively cross functionally, both internally and externally

·    Professional interpersonal verbal and written communication skills with internal customers and customers by providing timely and accurate information.

·    High level of analytical ability

·    Continual development of organizational skills including the ability to prioritize, handle multiple projects simultaneously and meet deadlines.

·    Resolve materials and capacity constraints

·    Manage VMI and subcontractor management

·    Generate regular Reports as specified to Department Manager on Material Status, Inventory Level, Quality and Delivery Status, Safety Related Issues, Saving Derived and etc

·    Ensure OTD & customer satisfaction and achieve Personal and Departmental Goals

·    Any other ad-hoc task which require time to time

Knowledge/Skills/Abilities/Competencies

• Knowledge of Materials Management
• Ability to work independently and self-directed
• Able to read and write English / Malay and Chinese will be advantaged

EDUCATION & EXPERIENCE

• Bachelor's degree in any field.
• At least 5 years of working experience in Plastic Manufacturing or related to Supply Chain activities
• Proactive and communicate skill
• Good communication in English to speaking, reading and writing (TOEIC 550 up will be advantaged)

Responsibilities:

• Respond promptly and professionally to customer inquiries and requests via phone, email, and online channels
• Assist customers with questions about products/services, technical issues, and account inquiries
• Record all customer interactions and maintain accurate documentation in our CRM system
• Create and update knowledge base documents such as FAQs, troubleshooting guides, and standard responses
• Prepare reports and documentation of customer communications for future reference
• Collaborate with other departments to effectively resolve complex customer issues in a timely manner
• Proactively identify opportunities to improve processes and enhance customer satisfaction

Requirements:

• Previous experience in customer service or a related field is a plus
• Strong communication skills, both verbal and written
• Problem-solving abilities and a focus on customer satisfaction
• Proficiency in using CRM systems and other customer support tools
• Ability to multitask and work efficiently in a fast-paced environment
• Attention to detail and commitment to maintaining high-quality standards
• Flexibility to work evenings and weekends if required
• Fluent in Thai and English

*Only candidates who are able to work in Pathumthani (Khlong 2) around 2 months for on-the-job training from join date to December 2025 are required.

Location: New Plant Setup at Phan Thong, Chonburi

Working day: Mon - Fri

Position Purpose:

Maintain optimal inventory levels and deliver uninterrupted supply to planned operation schedules and customer shipment

Support in Customer Service, Kingdee System, ERP and any other related tasks

Job Responsibilities

·    Plan on Customer Demand Loading & liaise with scheduler to meet the Internal Loading plan and Customer Shipment plan

·    Able to work effectively cross functionally, both internally and externally

·    Professional interpersonal verbal and written communication skills with internal customers and customers by providing timely and accurate information.

·    High level of analytical ability

·    Continual development of organizational skills including the ability to prioritize, handle multiple projects simultaneously and meet deadlines.

·    Resolve materials and capacity constraints

·    Manage VMI and subcontractor management

·    Generate regular Reports as specified to Department Manager on Material Status, Inventory Level, Quality and Delivery Status, Safety Related Issues, Saving Derived and etc

·    Ensure OTD & customer satisfaction and achieve Personal and Departmental Goals

·    Any other ad-hoc task which require time to time

Knowledge/Skills/Abilities/Competencies

• Knowledge of Materials Management
• Ability to work independently and self-directed
• Able to read and write English / Malay and Chinese will be advantaged

EDUCATION & EXPERIENCE

• Bachelor's degree in any field.
• At least 5 years of working experience in Plastic Manufacturing or related to Supply Chain activities
• Proactive and communicate skill
• Good communication in English to speaking, reading and writing (TOEIC 550 up will be advantaged)

หน้าที่และความรับผิดชอบ

• ประสานงานเพื่อ setup ผลิตภัณฑ์ของบริษัทฯ ให้ลูกค้า
• Training การใช้งานให้ลูกค้าที่ site
• ตอบปัญหาให้ลูกค้าทางโทรศัพท์ และหรือ TeamViewer, AnyDesk
• ทำรายงานสรุปปัญหาและข้อคิดเห็นให้ผู้บริหาร
• ศึกษาค้นคว้าข้อมูล IT ตามที่ได้รับมอบหมาย
• ทำงาน จ.-ศ. 8:30-17:30 น. และเสาร์เว้นเสาร์

คุณสมบัติ

• วุฒิ ป.ตรี ด้านคอมพิวเตอร์/IT หรือสาขาที่เกี่ยวข้อง
• กรณี วุฒิ ปวส./ป.ตรี สาขาอื่น ต้องมีประสบการณ์ด้าน IT 3 ปี
• ต้องมีทัศนคติเชิงบวก มีหัวใจบริการ
• ต้องทำงานเป็นทีมได้ดี รักความสามัคคี
• ต้องมีทักษะในการสื่อสารที่ดี
• สามารถทำงานภายใต้แรงกดดันได้
• พร้อมปรับตัว เรียนรู้สิ่งใหม่ๆ
• ไม่มีภาระทางทหาร
• สามารถขับรถยนต์ได้ (มีใบขับขี่)

Electronic Devices After Sales Service (WFH)

Start 13 November 2024

Conditions:

• Bangkok Metropolitan region ONLY

• Have personal room or working space that not shared with others during working hours.

-Working table do not facing the window that others can see through

Job Description

Responsibilities;

- Provide all required information to customer through out any channels (Phone, Email, Chatbot, Social Media, etc.)  

- Handle and support customer issue/ problem to ensure that the problem will be solved and recognized as per aspect and contribute the customer satisfaction.

- Cooperate with all related parties in case that next further is required to be response/ proceed from related parties.

Qualifications;

- Bachelor's Degree in any field.

- Fresher is welcome and customer service experienced is a plus 

- Excellent in English for Speaking, Listening and Writing (At least B2 is needed).

- Working 5 days a week only and 2 shift rotation (9-18,

Perks/Benefits;

- Basic Salary.

- Performance Incentive.

- Diligent Allowance

- Social Security 

- Group Insurance (Health)

- Annual Increment (As per company policy).

- Bonus (As per company policy).

- Leave Entitlement (AL, SL, BL, etc.).

- Entertainment Events (Whole year).

- Yearly Health Check up (As per company policy).

- Special Rewards & Points to redeem any special vouchers, gifts, etc.

Customer support (WFH) Part-time / Internship

งานอื่นๆ - อื่นๆ(Internship)

We are looking for a motivated and multilingual Customer Support Intern to join our team. This role is ideal for students or fresh graduates who are fluent in Japanese, English, and Thai. You will assist our international customers by providing excellent support via chat, email, and phone, while gaining hands-on experience in customer service and cross-cultural communication.

-Strong communication skills in Japanese (JLPT N3+ or equivalent), English, and Thai.-Customer-oriented mindset with problem-solving skills.

คุณสามารถเห็นข้อมูลที่สมบูรณ์หลังจากเข้าสู่ระบบแล้ว

ลงชื่อเข้าใช้เพื่อดูเพิ่มเติม (

บริษัทเทคโนโลยีด้านระบบจัดการร้านอาหารดิจิทัลจากญี่ปุ่น มาพร้อมโซลูชัน QR สั่งอาหารและชำระเงินแบบไม่สัมผัส แล้วมารู้จักกับทางบริษัทได้โดยตรง

Position Overview

The Customer Support Officer is responsible for delivering exceptional customer service and support for bTaskee's platform users in Thailand. This role ensures timely resolution of customer inquiries, maintains high satisfaction levels, and provides crucial feedback to improve service delivery across all home service categories.

Key Responsibilities

• Handle customer inquiries via chat, phone, and email (Thai & English)
• Process bookings, modifications, and cancellations
• Resolve complaints and service-related issues
• Coordinate with service providers for seamless service
• Monitor customer feedback and service quality
• Handle escalations and urgent cases
• Assist customers with platform usage and payments

Requirements and Qualifications

• Bachelor's degree in Communications, Business, or related field
• 1-2+ years of customer service experience (preferably in digital platforms)
• Experience with CRM and customer service tools
• Fluent in Thai and English (written and spoken) Chinese is a plus
• Strong communication, problem-solving, and digital skills
• Ability to work under pressure and in rotating shifts (including weekends & holidays)

CV or Resume in English only

รายละเอียด

• จัดทำใบขนสินค้า ทางเรือ
• ติดตาม/อัพเดท/แก้ไข ข้อมูลงานให้ลูกค้าและทีมงานที่เกี่ยวข้อง
• งานอื่นๆที่ได้รับมอบหมาย

คุณสมบัติ

• ไม่จำกัดเพศ
• มีทักษะในการสื่อสาร มีไหวพริบในการทำงาน
• จบ ปวช/ ปวส หรือปริญญาตรีด้าน โลจิสติกส์, บริหารการ จัดการ หรืออื่นๆที่เกี่ยวข้อง
• ไม่มีประสบการณ์สามารถสมัครได้ ถ้ามีประสบการณ์จะพิจารณาเป็นพิเศษ

คำถามจากผู้ประกอบการ

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• คุณเคยใช้งานโปรแกรม Microsoft อะไรบ้าง