59 Senior Care jobs in Thailand
Customer Care
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Customer Care & Operations Executive (Thai & English Speaking)
Monkey Travel Asia, operating in Asia since 2009, is a leading DMC in Southeast Asia, specializing in one-day tours. With a strong commitment to stable growth, we provide our clients with unforgettable journeys across Thailand and beyond.
We are currently seeking a Customer Care and Operations Executive who is passionate about delivering exceptional service for our customers in Thailand. The ideal candidate should have exceptional tour operations expertise,Thai as their mother tongue, excellent English and Spanish proficiency is a plus.
Job Purpose:
Support all operational requirements for tours, and excursions, ensuring smooth service delivery and exceptional customer care.
KEY RESPONSIBILITIES
Tour Operations & Customer Care
- Assist in planning and running excursions, and group/individual packages
- Track and follow up on all incoming bookings to ensure smooth coordination and maximize operational efficiency
- Monitor the quality and execution of all services to meet operational standards.
- Manage guide assignments and coordinate driver/tour guide schedules.
- Handle emergency situations on the spot, coordinating with guides, suppliers, and the internal team.
- Resolve complaints professionally and ensure customer satisfaction.
- Maintain customer records and provide daily updates to the Manager.
- Liaise with reservation staff and partners
- Conduct inspections of local suppliers updating the team on service quality.
Reviews & Quality Management
- Monitor, manage, and respond to online reviews across all platforms (OTAs, TripAdvisor, Google, etc.).
- Ensure timely and professional responses to both positive and negative feedback.
- Track customer feedback trends to identify areas for improvement in tours and services.
- Coordinate with internal teams and suppliers to resolve issues highlighted in reviews.
- Prepare regular reports on review trends and service quality metrics for management.
OTA & Online Platforms
- Manage OTA content, visibility, images, descriptions, rankings, and content scores.
- Analyze performance using OTA tools (nationality, market trends, sales, performance reports).
- Ensure all systems are correctly configured and functional.
- Maintain website booking process and ensure it is up-to-date.
- Negotiate programs with partners to maximize results and productivity.
- Assist members with inquiries, account maintenance, and content updates.
- Monitor products, rates and offers in OTA´s , ensuring proper actions are executed.
- Conduct market and competitive análisis.
General Operations
- Support bookings and confirmations with local suppliers and tour guides.
- Maintain high attention to detail by promptly and accurately responding to all customer interactions, ensuring professionalism and clarity in every message
- Perform general administrative tasks and special projects as assigned.
- Maintain good relationships with partners and ensure compliance with company guidelines.
- Prepare and manage the team's monthly schedule, ensuring adequate coverage, balanced workloads, and alignment with operational needs
- Train, mentor, and support new staff, ensuring they understand procedures, systems, and company standards, while keeping them guided in daily operations
Experience & Skills
- Minimum 2 years in travel and tourism, preferably in inbound DMC/tour operations.
- Experience with Thailand destinations is preferred.
- Strong organizational skills and ability to multitask under pressure.
- High level of attention to detail and planning ability.
- Focused on customer care and service excellence.
- Excellent written and spoken English and Thai. Spanish is a plus.
- Proficient in MS Office and Canva
- Ability to work flexible hours, including weekends
- Positive attitude, professional, team-oriented, with a sense of humor.
Qualifications
- Legally eligible to work in Thailand.
- Knowledge of tourism, geography, and foreign cultures.
- Strong analytical skills, able to interpret data and make informed decisions.
- Excellent communication skills (verbal and written).
- Ability to work independently with self-management.
- Strong problem-solving skills and ability to prioritize tasks effectively.
- Ability to multitask and manage daily workload under pressure.
- Thorough understanding of MS Office (Excel, Word, PowerPoint), Canva
- Leadership skills – able to take initiative, lead projects, and support team development.
- Languages: Mother Thai (required), Proficency English (required), Advance Spanish (a plus).
Customer Care
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สิ่งที่เรามองหา:
สื่อสารดี มนุษยสัมพันธ์เยี่ยม
รักงานขาย ชอบความท้าทาย
มีประสบการณ์คลินิกความงาม เช่น เซลล์ความงามหรือแอดมินออนไลน์ ฯ
ทำงาน 6 วัน หยุด 1 วัน
เข้างาน น.
สถานที่ปฏิบัติงาน (Onsite) : สำนักงานใหญ่ (สุขุมวิท 36)
หน้าที่ความรับผิดชอบ:
โทรติดต่อแนะนำบริการและโปรโมชั่นให้แก่ลูกค้าเป้าหมาย
ปิดการขายและบรรลุเป้าหมายยอดขายที่กำหนด
ติดตามผลการขายและสร้างความสัมพันธ์กับลูกค้า
บันทึกข้อมูลและสรุปรายงานยอดขายในระบบ CRM
พัฒนาทักษะการขาย และร่วมประชุมทีมเพื่อวางกลยุทธ์
คุณสมบัติ
• วุฒิการศึกษา: ปวส. – ปริญญาตรี (ไม่จำกัดสาขา)
• มีทักษะการสื่อสารและเจรจาต่อรองที่ดี
• ชอบงานขายและงานที่ท้าทาย เป้าหมายชัดเจน
• สามารถใช้คอมพิวเตอร์เบื้องต้น (MS Office / CRM)
เงินเดือน 18,000 – 20, มี Incentive)
ร่วมงานกับทีมมืออาชีพ ในคลินิกความงามระดับพรีเมียม
Customer Care
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Aurora Travel & DMC, founded in 2003, is one of the leading DMCs in Southeast Asia. With a commitment to stable growth, we offer our clients not only enchanting journeys through Indochina but also the opportunity to contribute to community support and environmental stewardship.
We are seeking a Customer Care and Operations Executive who is passionate about delivering exceptional service for our customers in Thailand destination, with Thai mother tongue & Spanish proficient.
KEY RESPONSIBILITIES
Customer Care
- Assist the clients on their urgent needs, including handling emergency calls to provide timely and reliable assistance to guides, suppliers, internal team, and clients.
- Respond promptly to customer inquiries via phone, email, and chat.
- Provide accurate information regarding destinations and service provided by the company.
- Handle complaints and resolve issues professionally to ensure customer satisfaction.
- Coordinate with other departments to ensure smooth operations and timely service delivery.
- Collect and review clients' feedback to maintain quality control and service consistency.
- Maintain customer records and provide weekly updates to the Operations Manager about the bookings and issues.
- Stay updated on industry trends, travel regulations, logistics, and company offerings.
Operations
- Support the team to book and confirm services with land suppliers and tour guides, including reconfirm services prior to clients' arrival.
- Prepare and distribute tour guide documents, including briefs and debriefs.
- Handle general administrative tasks as needed.
- Performs other related duties as assigned by the Operations Manager.
Qualifications
- Legally eligible to work in Thailand
- Knowledge of tourism, geography, and foreign cultures.
- Knowledge of Spanish, both written and spoken, is a MUST.
- Minimum of 2 years of experience in the travel and tourism industry.
- Good written and spoken English and Thai.
- Excellent communication skills, both written and verbal.
- Ability to multitask and prioritize daily workload.
- Thorough understanding of MS Office (Excel, Word, PowerPoint).
- Ability to work under pressure with high flexibility.
Assistant Merchandise Manager – Personal Care/Baby Care
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Supplier Management & Development
- Identify and develop strategic suppliers with the capability to co-develop Personal Care/Baby Care & Milk Powder & Inner Beauty
- Maintain strong, collaborative relationships with reliable suppliers, ensuring consistent product quality and availability.
- Manage supplier agreements, ensuring all commitments such as pricing and invoice controls are documented and complied with.
- Conduct regular supplier and producer visits to strengthen partnerships and oversee product quality.
Product Management & Development
- Conduct market research and competitor analysis to identify opportunities for product innovation and category expansion.
- Collaborate with the marketing team to plan and execute new product launches and in-store activities that drive sales and customer engagement.
- Support category growth through data-driven recommendations on assortment, pricing, and promotional strategies.
Pricing & Promotion Management
- Analyze pricing structures and propose adjustments to optimize margin and competitiveness.
- Plan and manage promotional programs including Makro Mail, ensuring alignment with business objectives and sales targets.
Team & Cross-functional Collaboration
- Provide timely feedback on market trends, competitor activities, and category performance to line managers and relevant teams.
- Share essential category information with stores, including product details, supplier contacts, ordering processes, and promotional plans.
- Conduct regular store visits to monitor execution, identify operational issues, and ensure product quality, presentation, and availability are maintained.
- Bachelor's degree in Business Administration, Economics, or related field.
- 3-5 years of experience in merchandising, category management, or supplier management, preferably within Baby Care/ Personal Care or FMCG sectors.
- Strong analytical and data management skills; proficiency in Excel, Power BI, Tableau, or similar analytics tools.
- Knowledge of product development processes and retail promotional planning.
- Strong negotiation and relationship management skills.
- Excellent communication, coordination, and project management capabilities.
- Ability to work cross-functionally and manage multiple stakeholders.
Customer Care Specialist
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The person is part of the local Business Unit Service organization, and handles various tasks as defined by SEA Customer Care Manager or Zone Service Director Southeast Asia (ZSD).
Main Responsibilities
- Provide world class customer support
- Manage new service interventions
- General customer request management
- Validate and update customer information and record daily activities
- Monitor and manage all customer requests till completion
- Measure customer satisfaction
- Ensure highest level of customer satisfaction
Key Daily Tasks
- Answer customer calls
- Record customers' requests in Salesforce by creating cases, case follow up
- Manage Field Service Technicians' accommodation / logistics for the zone technical teams
- Entry point for customer services and managing the technicians scheduling with technical team
- Follow all assignments through to their completion: parts, field service, technical service or other and measures customer satisfaction
- Invoicing 3rd Party & Intercompany
- NPS collection and data consolidation for the region
- Updating of SAP customer databases
- OT / occupancy / absence hours consolidation, Order Uniform, toolboxes for the technicians
- Create Service quotations (according to tariff for special case), orders and invoices
- Payment collection (AR)
- Validate and update customer information
- Invite customers to call back if they are not totally satisfied
- Elevate unresolved concerns to designated Superior in the company
- Communicate regularly with other individuals/departments within the organization
- Perform related duties as assigned or required to meet company goals and objectives
- Assist Regional Service Director on his traveling, expense claims
- Bachelor's degree in commerce/science
- 2 - 3 years' experience in customer service industry and in administrative
- Strong knowledge of SAP, MS Office, including Word, Excel and Outlook
- Good written and verbal communication skills, both in Thai and English
- Polite and team player
- Able to work in a fast-paced environment
- Be empathetic and work as an advocate for customers (customer-centric)
- Customer oriented
- Proactive work style, highly reliable and accountable
- Act dynamically and pragmatically under pressure
Join us – and grow with us.
BOBST is an engineering company, pioneering intelligent solutions that shape the future of the packaging world. At BOBST, you make an impact on a global scale – through innovation and advanced technology. You grow by mastering challenges – in a team that strives for excellence. And you enjoy a culture of a family-run enterprise, where values are truly lived. With the combined forces of more than 6400 people and business activities in more than 50 countries, we are positioned as the innovation leader in our industry.
Crop Care Director
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Crop Care Director (Agrochemicals/Fertilizer)
Division: Crop Care
Base: Pathum Thani, Thailand
Job responsibilities:
- Develop and implement strategies to achieve sales and profitability targets for the crop care business unit.
- Oversee daily sales and marketing operations, lead the sales team to achieve targets, and implement effective marketing strategies to promote company's crop care products.
- Build and manage strong relationships with customers to enhance business partnerships.
- Conduct thorough market research to identify industry trends, competitor strategies, and customer needs.
- Operate within established guidelines to manage and mitigate business risks and safeguard the interests of the business.
- Work with the management team to develop a strategic sales and marketing plan that aligns with overall business objectives.
Job requirements:
- Possess a Degree in Agricultural Science/ Chemistry or related fields.
- 10years of proven crop care sales and management experience especially in trading or distribution in the Agri-Chemical industry.
- A strong understanding of commercial aspects related to the crop care businesses.
- Possess strong leadership qualities with the ability to lead a team.
- Ability to communicate in English, both verbally and in writing.
Reception/Customer Care
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ไอเฮ้าส์คลินิก
คลินิกความงาม
พิกัด สุขุมวิท 33
รับสมัคร
-พนักงานต้อนรับ(reception) 1 อัตรา (Full time)
•อายุ 20 ปี ขึ้นไป มีการเทรนงานก่อน
•บุคลิกดี ยิ้มแย้ม สุภาพ มีสัมมาคารวะ
•มีใจรักงานบริการ มีความสุขที่ได้ดูแลผู้อื่น ดูแลคนไข้ที่คลินิกได้ดี
•สามารถแจ้งรายการและราคาขายได้
•หากสามารถอัพเซลล์ได้ มีค่าคอมมิชชั่นเพิ่มเติม
•ขยันและซื่อสัตย์ สามารถปฏิบัติตามข้อกำหนดของทางคลินิกได้
•ใช้ social media เบื้องต้นได้
•ช่วยเหลือปฏิบัติงานงานอื่นๆ ตามที่ได้รับมอบหมาย
•เข้างาน ถ้าเกินเวลามีOT
•ถ้ามีประสบการ์ณจะพิจารณาเป็นพิเศษ
ติดต่อคุณยา
หรือส่งCVมาทาง
ขออนุญาตติดต่อทางเบอร์โทรหรือEmail เท่านั้นค่ะ
ขอบคุณมากค่ะ
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Customer Care Specialist
Posted today
Job Viewed
Job Description
Main Responsibilities
· Provide world class customer support
· Manage new service interventions
· General customer request management
· Validate and update customer information and record daily activities
· Monitor and manage all customer requests till completion
· Measure customer satisfaction
· Ensure highest level of customer satisfaction
Primary Objectives
· Respond to customer inquiries, orders, delivery, invoicing, and cash collection
· Provide Administrative support whenever needed
Key Daily Tasks
· Answer customer calls
· Record customers' requests in Salesforce by creating cases, case follow up
· Manage Field Service Technicians' accommodation / logistics for the zone technical teams
· Entry point for customer services and managing the technicians scheduling with technical team
· Follow all assignments through to their completion: parts, field service, technical service or other and measures customer satisfaction
· Invoicing 3rd Party & Intercompany
· NPS collection and data consolidation for the region
· Updating of SAP customer databases
· OT / occupancy / absence hours consolidation, Order Uniform, toolboxes for the technicians
· Create Service quotations (according to tariff for special case), orders and invoices
· Payment collection (AR)
· Validate and update customer information
· Invite customers to call back if they are not totally satisfied
· Elevate unresolved concerns to designated Superior in the company
· Communicate regularly with other individuals/departments within the organization
· Perform related duties as assigned or required to meet company goals and objectives
· Assist Regional Service Director on his traveling, expense claim…
What we offer
At BOBST (THAILAND) LIMITED', we are committed to providing our employees with a rewarding and fulfilling work experience. In addition to a competitive salary, we offer a range of benefits, including:
- Comprehensive health insurance coverage
- Generous paid time off and holidays
- Opportunities for professional development and career advancement
- Collaborative and supportive work culture
- Employee discounts on BOBST products and services
Functional skills
· Ability to understand the business and its challenges
· Good knowledge of customer service requirements
· Ability and familiar on the flight tickets, hotel and visa arrangements
· Intermediate MS office skills (SAP, Excel, Word, PowerPoint, Outlook)
Personal skills
· Polite and team player
· Able to work in a fast-paced environment
· Be empathetic and work as an advocate for customers (customer-centric)
· Customer oriented
· Good communication skills
· Proactive work style, highly reliable and accountable
· Act dynamically and pragmatically under pressure
· Good written and verbal communication skills, both in Thai and English
Skin Care Advisor
Posted today
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Job Description
Soap Opera is a developing natural body care company with 5 locations in Thailand.
Join our team in Bangkok or Pattaya if you are passionate about natural soaps and body care products, and if you want to spread the knowledge with others.
Qualifications & experience
- Experience in a body care shop is a +
Tasks & responsibilities
- Learning the products,
- Talking to customers,
- Advising customers on the most suitable product
Salary:
- base salary 20,000 THB
- For candidates with a cosmetic science degree, an allowance of 5,000 THB on top of the base salary
- Typical commission range: ฿4,000 – ฿10,000/month
(varies depending on shop performance and individual sales) - allowance for the Chinese language proficiency
- bonuses for reaching the target
Benefits
- social security
Assistant Customer Care
Posted today
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Location:
Bangkok, TH, TH
Global Business Unit: HEC
Job Function: Client and Customer Services
Requisition Number:
Description:
Job Description
- ออกเอกสารในส่วนของการเคลียร์บิลยืม - ไม่ต้องส่งของ และเคลียร์บิลยืม+ส่งของ การออกบิลและออกใบลดหนี้ประเภทต่างๆ
- งาน Operation คีย์ข้อมูล ออเดอร์ คำสั่งซื้อจากทางลูกค้า เช่น กลุ่มลูกค้าโรงพยาบาล คลีนิก และ Client
- ตรวจสอบข้อมูลและทำการคีย์ข้อมูลเข้าระบบ SAP
- ใช้โปรแกรมต่างๆของบริษัท เพื่อออกคำสั่งซื้อตามเงื่อนไขของลูกค้า
- รับมือและแก้ไขปัญหาต่างๆที่เกิดขึ้นได้ เช่น คำสั่งซื้อไม่ตรง , สินค้าในสต็อคไม่เพียงพอ
- จัดทำรายงานประจำวันจากงานที่ได้รับมอบหมาย
คุณสมบัติด้านความรู้และความสามารถ
- มีประสบการณ์ Call center,Administration, Key Data, Coordinate, PO/PR / Logistic มาก่อน จะพิจารณาเป็นพิเศษ
- สามารถทำ Overtimeได้ ทั้งหลังเวลาทำการ และ วันหยุด ส อา วันหยุดนักขัตฤกษ์
- สามารถใช้ Microsoft Office และ Excel ได้เป็นอย่างดี
- มีความละเอียดรอบคอบ
Requisition Number:
Job Function: Client and Customer Services