193 Senior Expert jobs in Thailand
Subject Matter Expert
Posted today
Job Viewed
Job Description
Overview
We are looking for SME (Subject Matter Expert) to join our team at Teleperformance Malaysia. In this role, you will act as a key support for our Customer Service team by sharing your expertise, providing guidance, and ensuring that performance standards are consistently met.
Qualifications
- Proficiency in Thai and English (spoken and written).
- Previous experience in customer service, preferably with coaching, SME, or team support responsibilities.
- Strong communication, mentoring, and problem-solving skills.
- Ability to handle escalations and complex issues with professionalism.
- Flexible and adaptable to a fast-paced environment.
- Willingness to work onsite
- Open to rotational shifts, weekends, and public holidays as required.
Responsibilities
- Serve as the Subject Matter Expert (SME) for Thai-speaking customer service operations.
- Provide coaching, mentoring, and support to customer service representatives to improve performance and service quality.
- Assist in training sessions, calibrations, and knowledge-sharing activities.
- Monitor and evaluate agents' interactions (calls, chats, emails) to ensure accuracy and compliance with company standards.
- Support the operations team in driving performance metrics and achieving client targets.
- Act as the go-to person for escalations, complex queries, and product/process clarifications.
- Collaborate with Team Leaders, Trainers, and Quality Analysts to enhance team performance.
- Provide feedback and reports to management on areas of improvement and best practices.
Subject Matter Expert
Posted today
Job Viewed
Job Description
Overview:
We are looking for SME (Subject Matter Expert) to join our team at Teleperformance Malaysia. In this role, you will act as a key support for our Customer Service team by sharing your expertise, providing guidance, and ensuring that performance standards are consistently met.
Qualifications:
- Proficiency in Thai and English (spoken and written).
- Previous experience in customer service, preferably with coaching, SME, or team support responsibilities.
- Strong communication, mentoring, and problem-solving skills.
- Ability to handle escalations and complex issues with professionalism.
- Flexible and adaptable to a fast-paced environment.
- Willingness to work onsite
- Open to rotational shifts, weekends, and public holidays as required.
Responsibilities:
- Serve as the Subject Matter Expert (SME) for Thai-speaking customer service operations.
- Provide coaching, mentoring, and support to customer service representatives to improve performance and service quality.
- Assist in training sessions, calibrations, and knowledge-sharing activities.
- Monitor and evaluate agents' interactions (calls, chats, emails) to ensure accuracy and compliance with company standards.
- Support the operations team in driving performance metrics and achieving client targets.
- Act as the go-to person for escalations, complex queries, and product/process clarifications.
- Collaborate with Team Leaders, Trainers, and Quality Analysts to enhance team performance.
- Provide feedback and reports to management on areas of improvement and best practices.
Subject Matter Expert
Posted today
Job Viewed
Job Description
- Serve as the Subject Matter Expert (SME) for Thai-speaking customer service operations.
- Provide coaching, mentoring, and support to customer service representatives to improve performance and service quality.
- Assist in training sessions, calibrations, and knowledge-sharing activities.
- Monitor and evaluate agents' interactions (calls, chats, emails) to ensure accuracy and compliance with company standards.
- Support the operations team in driving performance metrics and achieving client targets.
- Act as the go-to person for escalations, complex queries, and product/process clarifications.
- Collaborate with Team Leaders, Trainers, and Quality Analysts to enhance team performance.
- Provide feedback and reports to management on areas of improvement and best practices.
Associate Subject Matter Expert
Posted today
Job Viewed
Job Description
Job Description
- Working experience with OEM programs on Electrical and electronic component integration like ECU, Camera, Speaker, Switches, dashboard meters
- Experience plastic and sheetmetal design using Catia V5
- Exposure to Catia V6 is preferred.
- Concept developments, Analytical calculations on design requirements
- Performing Modal and vibration simulation using Catia simulation tool or using Ansys mechanical
- Hands on experience in DFA, DFM evaluations for sheet metal, Plastic parts, Gap and Flush, Tolerance calculation
- Knowledge on structural simulations requirements
- 2D drawings creation for mechanical parts with suitable tolerance scheme.
- Experience in release of 3D and 2D in PLM system
- Working with Tier-1/OEM team for acceptance, release & improvements
Required Skills
Mechanical - Catia
Supported Skills
Electrical and electronic component integration like ECU, Camera, Speaker, Switches, dashboard meters
Specialist, Subject Matter Expert
Posted today
Job Viewed
Job Description
- Expertise & Technical Guidance
- Provide deep domain expertise to support business and technical decision-making.
- Offer insights into best practices, industry trends, and emerging technologies.
- Ensure the accuracy and relevance of technical solutions, policies, and strategies.
- Validate and approve designs, procedures, and project deliverables related to their area of expertise.
- Improvement & Innovation
- Identify opportunities for process optimization, cost reduction, and efficiency gains base on expert area.
- Contribute to the development of new methodologies, tools, and frameworks.
- Analyze existing workflows and recommend innovative solutions.
- Support automation and digital transformation initiatives.
- Training & Knowledge Sharing
- Develop and deliver training programs, workshops, and documentation for teams.
- Mentor and coach employees to enhance technical skills and domain knowledge.
- Create knowledge bases, guidelines, and best practice documents.
- Facilitate knowledge transfer sessions across departments.
- Cross-functional Collaboration
- Work closely with project managers, engineers, product teams, and leadership to ensure successful implementation of projects.
- Act as a liaison between stakeholders and technical teams, translating business needs into actionable insights.
- Participate in cross-functional meetings, technical reviews, and strategy discussions.
- Risk Management & Compliance
- Ensure compliance with industry standards, regulations, and quality assurance protocols.
- Identify potential risks and develop mitigation strategies to minimize project failures.
- Assist in audits, quality checks, and process standardization.
Manager, Mechanical Subject Matter Expert

Posted 9 days ago
Job Viewed
Job Description
Req ID:
Remote Position: No
Region: Asia
Country: Thailand
State/Province: Chonburi
City: Laem Chabang
**Summary**
As a expert in the mechanical engineering field, you will play a core role in making mechanical technology decisions, collaborating across teams, and solving problems throughout the entire product lifecycle (from R&D design to mass production management). You will be responsible for the inheritance and innovation of mechanical engineering technologies, ensuring that the product's mechanical design meets the industry's top standards and supports large-scale mass production. In particular, you must be proficient in the analysis and confirmation of stacking errors. Provide suggestions and optimizations for product assembly methods and processes to improve mass production feasibility and output, and conduct simultaneous evaluation, planning, and preparation for automation. #LI-WP1
**Detailed Description**
Performs tasks such as, but not limited to, the following:
+ Lead mechanical evaluation of new products, identify risks (strength, interference, heat dissipation mismatches) and ensure DFA compliance.
+ Provide DFx guidance, evaluate stacking errors/tolerances, and design compensation mechanisms.
+ Lead cross-functional teams to resolve mechanical issues (flyover cables, high-frequency/optical connectors, assembly integration).
+ Coordinate root cause analysis using 3D tolerance simulation and support failure analysis at production sites.
+ Lead verification plans for mass production jigs and guide use of testing tools (CMM, pull gauges, chambers).
+ Optimize data collection methods to improve accuracy in mechanical testing.
+ Support certification of alternative components, reviewing tolerances, strength, and design compatibility.
+ Guide setup of assembly processes, tooling debugging, and equipment calibration before mass production.
+ Conduct training on mechanical design and stacking error control, build knowledge base, and share best practices.
+ Explore and validate next-gen mechanical technologies (lightweight materials, modular design, water cooling, intelligent assembly).
**Knowledge/Skills/Competencies**
+ Proficient in mechanical design principles (strength, tolerance, kinematics) and materials (metal, plastic, composites).
+ Skilled in CAD software (SolidWorks, Pro/E) and simulation tools (ANSYS, ADAMS); expertise in stacking error/tolerance simulation.
+ Strong understanding of mechanics with heat dissipation/electrical performance and complex product assembly processes.
+ Knowledge of human factor engineering and optimization methods.
+ Strategic thinking to align mechanical technology roadmap with product cost, reliability, and scalability goals.
+ Strong leadership and communication skills to drive cross-team collaboration and consensus.
+ Detail-oriented with ability to turn complex mechanical technologies into executable plans.
+ Capable of training and knowledge transfer on advanced analysis and stacking error control.
**Typical Experience**
+ 15+ years of overall relevant experience preferred.
+ 8+ years of mechanical engineering experience in the consumer electronics, industrial equipment, or data center fields.
+ Have leadership experience in mechanical design projects for complex products (such as server chassis, precision instrument enclosures); have successful cases of solving extremely complex mechanical problems (such as product stacking error control, structural stability optimization in high-frequency and high-temperature environments).
**Typical Education**
+ Bachelor's degree or above in Mechanical Engineering, Mechatronics, Industrial Design-related majors; minoring in business/operations/technology management-related courses is recommended
+ Priority will be given to candidates with mechanical design or quality certifications (such as Six Sigma Green Belt/Black Belt).
+ Educational Requirements may vary by Geography
**Notes**
This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
**COMPANY OVERVIEW:**
Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
Manager, PCB Layout Subject Matter Expert
Posted 3 days ago
Job Viewed
Job Description
Req ID:
Remote Position: No
Region: Asia
Country: Thailand
State/Province: Chonburi
City: Laem Chabang
**Summary**
As a senior expert in the field of Printed Circuit Board (PCB) and Surface Mount Technology (SMT) assembly, you will play a core role in making PCB technology and SMT assembly decisions, collaborating across teams, and solving problems throughout the entire product lifecycle (from R&D design to mass production management). You will be responsible for the inheritance and innovation of PCB and its SMT assembly technologies, ensuring that the product's PCB design meets the industry's top standards for SMT mass production feasibility and supports large-scale mass production. #LI-WP1
**Detailed Description**
Performs tasks such as, but not limited to, the following:
+ Lead PCB technical evaluation of new products, identify risks, and ensure IPC/JEDEC compliance.
+ Provide DFx guidance, optimize PCB stack-up, routing, and pad design for manufacturability.
+ Lead cross-functional teams to resolve PCBA issues (ASICs, high-frequency connectors, flatness, etc.).
+ Support DOE for SMT process parameters to achieve target yield in mass production.
+ Design PCBA verification plans, review reliability test results, and develop DOE test standards.
+ Support certification of alternative components, BOM updates, and PCB adaptability reviews.
+ Guide setup of PCBA testing in production (AOI, flying probe, calibration) and ensure equipment readiness.
+ Coordinate engineering resources across projects to avoid conflicts.
+ Conduct training, build PCB/PCBA knowledge base, and share best practices.
+ Explore next-gen PCB technologies (HDI, flexible PCB, VIPPO, large ASIC placement, rework) and validate feasibility.
**Knowledge/Skills/Competencies**
+ Strong knowledge of PCB design (stack-up, impedance, signal/power integrity) and SMT PCBA processes.
+ Proficient in DOE tools, PCB materials (FR-4, high-speed), and mass production processes (immersion gold, OSP, buried/blind vias).
+ Ability to interpret and revise industry standards (IPC, JEDEC).
+ Strategic thinking to plan long-term PCB/SMT technology roadmap.
+ Strong communication and leadership skills to drive cross-team collaboration.
+ Detail-oriented with ability to turn complex technologies into executable plans.
+ Capable of training and knowledge transfer on advanced PCB/PCBA methods.
**Typical Experience**
+ 15+ years of overall relevant experience preferred.
+ 8+ years of PCBA engineering experience in the server, switch, and access switch fields.
+ Have leadership experience in PCB design and SMT projects for servers and high-speed communication equipment; have successful cases of solving extremely complex PCBA component placement problems.
**Typical Education**
+ Educational Background: Bachelor's degree or above in Electronic Engineering, Microelectronics, PCB Design and SMT Process-related majors;
+ Priority will be given to candidates with IPC design certifications (such as IPC610, IPC-2221, IPC-6012).
+ Educational Requirements may vary by Geography
**Notes**
This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
**COMPANY OVERVIEW:**
Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
Be The First To Know
About the latest Senior expert Jobs in Thailand !
Senior Manager, Thermal Subject Matter Expert
Posted 10 days ago
Job Viewed
Job Description
Remote Position: No
Region: Asia
Country: Thailand
State/Province: Chonburi
City: Laem Chabang
**Summary**
As a senior subject matter expert (SME) in thermal engineering, you will take a technical authority role in leading thermal-related technical decisions, cross-team collaboration, and problem-solving throughout the entire product development and mass production management process. You will also be responsible for inheriting and innovating thermal engineering expertise to ensure that product thermal management designs meet top industry standards and support mass production. #LI-WP1
**Detailed Description**
Performs tasks such as, but not limited to, the following:
+ Lead thermal evaluations for new products, design decisions, and risk mitigation.
+ Guide thermal management in DFx, PCB layout, and heat dissipation design (compliance with ASHRAE, NEBS).
+ Collaborate with cross-functional teams (design, manufacturing, quality, reliability) to solve thermal issues.
+ Drive root cause analysis with CFD simulations; manage failure analysis at manufacturing sites.
+ Lead verification plans for certification programs; review reliability test results.
+ Develop thermal testing standards; guide team in using thermal testing tools (thermocouples, IR cameras, wind tunnels).
+ Support thermal certification of second-source components; review heat dissipation compatibility.
+ Participate in factory readiness and production line thermal setup.
+ Coordinate cross-project resources (equipment, manpower) to avoid conflicts.
+ Conduct training, build knowledge base, and share best practices on thermal debugging.
+ Research next-gen cooling technologies (liquid cooling, AI workload thermal management) and evaluate feasibility.
**Knowledge/Skills/Competencies**
+ Proficiency in heat transfer principles (conduction, convection, radiation) and fluid dynamics.
+ Skilled in using CFD tools such as ANSYS Icepak and FloTHERM, as well as CAD software such as SolidWorks.
+ In-depth understanding of data center cooling technologies (air cooling/liquid cooling solutions), thermal impact of server PCBs, and heat dissipation challenges of AI/HPC hardware. Ability to interpret and revise industry standards.
+ Strong leadership, strategic thinking, cross-team communication, and knowledge transfer skills.
**Physical Demands**
+ Duties of this position are performed in a normal office environment.
+ Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data.
+ Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
+ Occasional travel may be required.
**Typical Experience**
+ 8+ years of experience in thermal engineering in data centers, HPC, or cloud computing fields.
+ Experience in leading thermal management projects for server racks, CDUs, and edge computing devices; successful cases in solving extremely complex thermal issues (such as heat dissipation for high-density GPU clusters).
**Typical Education**
+ A bachelor's degree in electronic engineering, electromechanical engineering, mechanical engineering, or related fields, or an equivalent combination of education and experience.
+ Advanced studies in business/operations/technology are recommended.
+ Educational Requirements may vary by Geography
**Notes**
This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
**COMPANY OVERVIEW:**
Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
Intimate Technical Expert
Posted today
Job Viewed
Job Description
Job Function/Purpose:
The purpose of this role is to be a fitting expert in intimate apparel (bras and shapewear) who can inspire, drive and execute trend right products based on direction from the NY Design center and Asia PD. The position has responsibility for meeting the fit and finished garment measurement requirements of multiple brands. Must be able to collaborate with multiple partners in the design/development process to effectively drive the brand's design.
Must have extensive experience/knowledge in women's intimate apparel fit and garment manufacturing including pattern development. This position is also responsible
for providing a constant flow of new items, innovations and manufacturing methods.
Primary Responsibilities/Accountabilities:
1/ Asia Fitting center
·
Ability to identify trend, color, silhouette, fabrics & technology in the intimate category.
· Accurately determine, anticipate and validate future trends, technologies and cultural drivers.
- Technical experience in the bra category – independently conduct fit review sessions. Make decisions and resolve challenges aligning with designer/PD direction.
- Arrange and lead fit sessions, documenting follow up to meet approved fit requirements.
- Manage / maintain consistency with fit models, finding new models as needed.
- Ensure finished garment appearance, Fit on body, Flat Measurements and provide technical support when as required.
- Ability to manage multiple priority projects & development calendars and meet deadlines as outlined.
- Identify problems and develop solutions or innovative approaches to the design and development of bras to enhance the consumer wearing experience.
- Provide NY design options to improve the garment as it relates to specification, construction, the overall appearance and fit enhancements or cost reductions.
2/ Regional Intimates support
· Ability to support all SCM projects, New product development of intimates category in region
· Lead the projects to enhance the technical skill of local sewing expert
· Coordinate with Sourcing to duplicate material in Supply Chain Move projects
· Join proactively in the cost saving projects in region
· Engage with Designer/Technical Design on innovation intimates projects in region
Critical Skills & Attributes:
- Expertise in bra construction and technical fit including molded cup development.
- Fair knowledge of ability to create patterns and clear understanding of grade rules.
- Knowledge of fabrics, trims and their performance in garment form.
- Strong communication, attention to detail, timeline management and organizational skills.
- Aptitude for working independently and in conjunction with team.
- Ability to interface with vendors/factories and their manufacturing teams to deliver fit requirements.
- Must be able to work effectively with IM plants and TKS vendors.
- Superior computer skills
Experience/Skills/Education Requirements:
· BS/BA Degree required or AA Fashion Degree.
· 6+ years in the industry required.
· International travel required.
· Fluent in English – verbal and written
Technical Support Expert
Posted today
Job Viewed
Job Description
Job Description
- Provide technical support for FLS, MEP and LP Systems to project development & property management team.
- Conduct pre-opening inspections for FLS, MEP and LP systems to ensure compliance with design standards and quality requirements.
- Research and stay updated on new, advanced, energy-efficient, and sustainable technologies related to MEP and FLS systems.
- Collaborate with the Energy Management Manager to review energy-efficient solutions for design, construction, operation, and maintenance, as advised by the Energy Consultant.
- Work with the Sustainability Manager to review environmental sustainability solutions in design, construction, operation, and maintenance, as advised by the Sustainability Consultant.
- Write detailed reports of evaluations, summarizing findings and presenting them, as well as providing the recommendations for execution & implementation to management level.
- Other tasks as delegated/assigned
Qualifications
- •Bachelor's degree or higher in Electrical Engineering.
- Minimum of 3-5 years of experience leading a design team for FLS & MEP systems in high-rise and/or extra-large buildings (experience with recognized hotel chains is an advantage).
- in the following:
- Electrical & Communication Systems
- Fire Alarm Systems and other systems relevant to FLS scope
- Loss Prevention Systems
- Building Automation Systems
- HVAC, Plumbing, Fire Protection Systems, or Multi-disciplinary Systems are advantage.
- Competent Skills in Microsoft Office (e.g., Excel, PowerPoint, etc.)
- Competent Skills in English.
- Strong analytical, research, and systematic thinking skills, as well as problem-solving skills.
- Competent project management and team leadership skills.
- Able to manage multiple tasks& competing priorities and thrive in a fast-paced/dynamic environment.