What Senior Management Positions Jobs are in Thailand?

**Who We Are**
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
**The Role**
Your role
Love solving problems, rallying teams, and turning ambitious plans into real outcomes? At Kyndryl, Project Managers are the conductors of mission-critical programs - shaping results, influencing stakeholders, and making a visible impact every day.
In this role, you'll earn visibility and trust with customers and stakeholders at every level, influence high-impact initiatives and reinforce Kyndryl's reputation as a trusted technology partner. Every project you deliver also provides opportunities to grow your skills, gain certifications and develop leadership experience.
What you will do
Plan and Execute Projects
-Build detailed plans that define scope, milestones, dependencies and deliverables
-Prioritize work to focus on the activities that drive the greatest impact
-Manage risks proactively by identifying potential issues early and implementing mitigation strategies
-Allocate resources effectively to ensure the right skills are applied at the right time, including AI, cloud and industry expertise
Lead and Align Teams
-Coordinate cross-functional teams including technical, account and partner roles
-Drive collaboration to maintain alignment and smooth handoffs across groups
-Coach and support team members to achieve high performance while meeting deadlines
-Facilitate governance and cadence meetings to keep everyone informed and accountable
Monitor and Deliver Outcomes
-Track progress against milestones and adapt plans as priorities shift
-Ensure SLA adherence and consistently meet or exceed customer expectations
-Manage budgets and performance metrics to optimize delivery quality and efficiency
-Resolve issues decisively to keep projects on track and maintain customer confidence
Communicate and Influence
-Act as primary point of contact for delivery with customers and internal stakeholders
-Translate complex project information into clear, actionable updates
-Provide insights and guidance to inform decision-making and maintain alignment
-Foster trust and transparency through consistent, professional communication
Build Partnerships
-Strengthen customer relationships through proactive engagement and responsiveness
-Support a "one team with the customer" mindset that aligns priorities across all parties
-Embed with customer teams when needed to enhance visibility and add tangible value
-Represent Kyndryl with credibility and integrity in every interaction
Your Future at Kyndryl
Becoming a Project Manager at Kyndryl is an excellent gateway to many different paths. You'll be creating a well-rounded skillset while gaining professional certifications and qualifications.
You can evolve horizontally into other technical or non-technical areas such as Technical Service Architect, or you can move vertically to become a Senior Project Manager or program manager. There are many different types and flavors of project manager roles, so everyone can find the opportunity that suits them best.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
**Required Skills and Experience**
+ **Minimum 5 years of Project Management experience** , with demonstrated success in leading cross-functional IT projects, managing timelines, risks, dependencies, and stakeholder communications.
+ **Minimum 3 years of Software License Management (SLM), Software Asset Management (SAM), or IT Asset Management (ITAM) experience** , including software licensing compliance, renewals, audits, and vendor management.
+ Working knowledge of **Agile/SCRUM methodologies** and experience managing projects within both Agile and traditional project frameworks.
+ Strong understanding of **software licensing models, entitlements, maintenance agreements, subscription licensing, and compliance requirements** .
+ Basic understanding of **IT architecture, infrastructure, cloud environments, and enterprise software ecosystems** .
+ Proven ability to manage software license inventories, track renewals, and support audit readiness activities.
+ Strong organizational and planning skills, with the ability to manage multiple priorities in a fast-paced environment.
+ Experience working collaboratively across Procurement, Finance, IT Operations, Security, and Vendor Management teams.
+ Strong analytical, problem-solving, and decision-making skills.
+ Demonstrated commitment to a **"One Team" philosophy** , fostering collaboration and shared accountability across teams.
**Preferred Skills and Experience**
+ Experience with **Software Asset Management (SAM) tools** such as Flexera, ServiceNow SAM, Snow Software, License Dashboard, or equivalent platforms.
+ Proficiency in **Microsoft Project** , Jira, Smartsheet, or other project management software.
+ Experience managing software vendor relationships, contract renewals, licensing negotiations, and audit responses.
+ Understanding of enterprise licensing frameworks from vendors such as Microsoft, Oracle, IBM, SAP, VMware, Adobe, and Salesforce.
+ Strong reporting and data analysis skills, with proficiency in Excel, Power BI, or similar reporting tools.
+ Excellent written and verbal communication skills, including the ability to simplify complex licensing and technical concepts for business stakeholders.
+ Ability to interact confidently and influence stakeholders at all levels, including senior leadership, vendors, and cross-functional teams.
+ Relevant certifications such as **PMP, PRINCE2, Scrum Master, ITIL Foundation, SAM, or ITAM** are highly desirable.
**Being You**
The "Kyn" in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don't meet every requirement, we encourage you to apply. We believe in growth, and we're excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging - being a valued, respected, trusted member of the team - is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That's The Kyndryl Way.
**What You Can Expect**
Your career with us isn't just a job-it's an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health-because we know that when you feel your best, you do your best.
From your very first day, you'll dive into impactful work that powers the systems our customers rely on every day. You won't just contribute-you'll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
We're here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you'll have everything you need to thrive and evolve. You'll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities-from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you'll be part of a culture that values empathy, restless learning, and a devotion to shared success.
We want you to thrive here-and we're committed to helping you do just that. Ready to make an impact? Join us and help shape what's next.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Site Lead, Data Center Facilities Management (English, Thai)
_corporate_fare_ Google _place_ Nong Yai, Nong Yai District, Chon Buri, Thailand
**Advanced**
Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain.
_info_outline_
XGoogle will be prioritizing applicants who have valid working rights in Thailand and do not require Google's sponsorship of a visa.
**Minimum qualifications:**
+ Bachelor's degree in a technical field, or equivalent practical experience.
+ 10 years of experience managing technical teams in charge of operating, maintaining, and troubleshooting electrical, mechanical, and controls infrastructure and components.
+ Experience in mentoring or developing managers.
+ Ability to communicate in English and Thai fluently, to support client relationship management in this region.
**Preferred qualifications:**
+ Experience in mission critical systems operations (e.g., power generation, data center, refinery, chip fabrication, chemical processing, or other high consequence environments).
+ Experience in collaborating with other business units to meet company goals and standards.
+ Understanding of the operations and maintenance of electrical, control systems, and mechanical systems in a data center environment.
+ Ability to develop and grow team members through coaching, mentoring, and training.
+ Excellent people management and leadership skills.
**About the job**
The Data Center team designs and operates some of the most sophisticated electrical engineering, mechanical engineering and HVAC systems in the world. Facility Technicians at Google data centers operate, monitor and support physical facilities conditions. Some duties will include heating and cooling of air and water, power supply, generators, UPS systems, electrical distribution and control and monitoring systems. You regularly help inspect, maintain and repair various data center systems such as piping and non-critical electrical or mechanical system components). You'll provide daily assistance to senior technicians as you read blueprints/schematics, conduct tours of systems and assess their working order.
You will develop creative approaches to reducing operational costs while improving overall data center efficiency. You ensure that environmental and safety standards are consistently met, identifying problems and making repairs quickly In emergency situations or abnormal conditions, you manage data center performance issues and outages to minimize the recovery time from failures.
The Data Center team designs and operates some of the most sophisticated electrical and HVAC systems in the world. We are a diverse, upbeat, creative, team-oriented group of engineers committed to building and operating powerful data centers.
**Responsibilities**
+ Plan and execute campus operational budgets and expense forecasting, and create strategies for cost-effective operations focused on total cost of ownership.
+ Be responsible for meeting service level agreements (SLAs) with internal teams on uptime, efficiencies and cost.
+ Lead efforts to integrate Google-wide strategy and execution with internal and external business partners.
+ Demonstrate critical thinking and innovation in approaching traditional data center and emergent challenges.
+ Lead, develop, support, and coach the other site's facility managers.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See alsoGoogle's EEO Policy ( ,Know your rights: workplace discrimination is illegal ( ,Belonging at Google ( , andHow we hire ( .
If you have a need that requires accommodation, please let us know by completing ourAccommodations for Applicants form ( .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:

**Additional Information**
**Job Number**
**Job Category** Revenue Management
**Location** 198/8-9 Thawewong Road, Phuket, Thailand, Thailand, 83150
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
For Headquarters University Relations Use Only.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Job Description Summary**
GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
The Order Management (OM) Specialist supports the processing of customer orders from order entry through delivery completion, inventory management, and revenue recognition
This role operates within established processes and under supervision to ensure timely delivery and compliance with contractual, billing, and regulatory requirements.
**Job Description**
**Key Responsibilities**
+ Execute order management transaction in accordance with established standard processes/framework
+ Process orders for billing and revenue recognition following established instructions and procedures
+ Maintain accurate order documentation aligned with contract, billing, and compliance requirements
+ Perform daily standard work to support key order management KPIs
+ Execute closure activities for partial and concession shipments
+ Collaborate with internal teams to ensure smooth order handoffs and issue resolution
+ Develop knowledge of order management systems, policies, and revenue recognition principles
**Technical Skills**
+ Degree in Business Administration, Supply Chain, or a related field
+ 3-5 years of experience in supply chain, operations, or the healthcare industry
+ Proficiency in Microsoft Office (Excel, Outlook); experience with ERP system (e.g., Oracle) preferred
+ Working proficiency in English (written and verbal)
**Soft Skills**
+ Eagerness to learn and develop new skills
+ Attention to detail and strong execution focus
+ Strong teamwork and collaboration skills, with openness to feedback
+ Ability to manage priorities and adapt to increasing workload complexity
\#LI-SE
**Additional Information**
**Relocation Assistance Provided:** No

**Who We Are**
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
**The Role**
+ Manage and coordinate the end-to-end Incident, Problem, and Change Management processes to ensure timely resolution and minimal business impact.
+ Lead the investigation and resolution of major incidents, ensuring effective communication and escalation as needed.
+ Perform root cause analysis for recurring incidents and develop action plans to prevent future occurrences.
+ Oversee the Change Management process, including assessment, approval, scheduling, and post-implementation review.
+ Maintain accurate records and documentation for all IPC activities, ensuring compliance with internal standards and SLAs.
+ Collaborate with cross-functional teams to drive continuous improvement in service delivery and process efficiency.
+ Generate and present regular reports on IPC metrics, trends, and improvement initiatives to management.
**Who You Are**
+ Bachelor's degree in computer science, Information Technology, or related field.
+ Minimum 3 years of hands-on experience in IT Service Management, specifically in Incident, Problem, and Change Management.
+ Strong understanding of ITSM frameworks and best practices.
+ ITIL4 certification is highly desirable.
+ Excellent analytical, problem-solving, and communication skills.
+ Ability to work effectively in a fast-paced, team-oriented environment.
+ Experience with ITSM tools (e.g., ServiceNow, Remedy) is a plus
**Being You**
The "Kyn" in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don't meet every requirement, we encourage you to apply. We believe in growth, and we're excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging - being a valued, respected, trusted member of the team - is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That's The Kyndryl Way.
**What You Can Expect**
Your career with us isn't just a job-it's an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health-because we know that when you feel your best, you do your best.
From your very first day, you'll dive into impactful work that powers the systems our customers rely on every day. You won't just contribute-you'll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
We're here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you'll have everything you need to thrive and evolve. You'll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities-from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you'll be part of a culture that values empathy, restless learning, and a devotion to shared success.
We want you to thrive here-and we're committed to helping you do just that. Ready to make an impact? Join us and help shape what's next.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

The Product Management Specialist plays a key role in advancing Solstice's Thermal Management Solutions portfolio by coordinating cross-functional teams to successfully deliver strategic initiatives. This role supports product lifecycle management, including new material creation, product compliance, portfolio hierarchy review, and SKU rationalization. Additionally, the role involves analyzing product portfolio performance, gathering and synthesizing customer feedback, and supporting the development of product communication materials such as technical data sheets and training resources.
**Responsibilities**
**Strategic initiative execution**
+ Execute strategic product line initiatives to support portfolio growth and optimization
+ Track progress of key initiatives and ensure alignment across cross-functional teams
+ Collaborate closely with sales, engineering, quality, production, supply chain, and customer support on strategic initiatives to meet OKR
+ Facilitate communication and alignment to ensure successful project execution
+ Conduct portfolio hierarchy and lead-time reviews to ensure clear product positioning
+ Support SKU rationalization using 80/20 principles to improve efficiency
+ Analyze product portfolio performance and identify optimization opportunities
**Portfolio Management**
**Operational and Product Support**
+ Support operational tasks such as SAP SKU setup and maintenance
+ Ensure product documentation (e.g., TDS, SDS, compliance) with internal and external requirements
**Qualifications**
+ Bachelor's degree in Mechanical Engineering, Chemical Engineering, or a related field preferred
+ 5-10 years of strong program or project management experience; suitable for candidates transitioning into product management
+ Strong analytical, problem-solving, and decision-making skills
+ Excellent communication and stakeholder management abilities
+ Ability to manage multiple priorities in a fast-paced environment
+ Ability to manage multiple priorities and thrive in a fast-paced setting.
+ Fluent in spoken and written English
+ Experience working with Global team settings is a plus
**About Us**
**About Solstice Advanced Materials**
Solstice Advanced Materials is a leading global specialty materials company that advances science for smarter outcomes. Solstice offers high-performance solutions that enable critical industries and applications, including refrigerants, semiconductor manufacturing, data center cooling, nuclear power, protective fibers, healthcare packaging and more. Solstice is recognized for developing next-generation materials through some of the industry's most renowned brands such as Solstice®, Genetron®, Aclar®, Spectra®, Fluka, and Hydranal. Partnering with over 3,000 customers across more than 120 countries and territories and supported by a robust portfolio of over 5,700 patents, Solstice's approximately 4,000 employees worldwide drive innovation in materials science. For more information, visit Advanced Materials ( .
**Job Identification**
**Job Category** Offering Management
**Job Schedule** Full time
**Locations** 32 Moo 8 Srirachi, Chonburi Industrial Estate, Chonburi, 10, 20110, TH
**Hire Eligibility** Internal and External
**Relocation Package** None

**Additional Information**
**Job Number**
**Job Category** Event Management
**Location** 199 Sukhumvit Soi 22, Bangkok, Bangkok, Thailand, 10110
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Responsible for the management of Special Events. Leads, implements, and maintains a management philosophy in alignment with company standards The position has overall responsibility for ensuring the proper execution of special events as well as achieving profitability, event planner and employee satisfaction and the financial performance of special events.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 3 years experience in the event management, food and beverage, sales and marketing, or related professional area.
OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the event management, food and beverage, sales and marketing, or related professional area.
**CORE WORK ACTIVITIES**
**Managing Special Events Operations and Budgets**
- Researches and analyzes new products, pricing and services of competition.
- Works with direct reports to review scheduled events and troubleshoot potential challenges/conflicts.
- Ensures the property is apprised of all groups that will impact property operations.
- Ensures special event space and corresponding heart of the house areas are cleaned and maintained.
- Ensures furniture and equipment is maintained and inventory levels are kept in accordance to corporate guidelines.
- Leads the execution of brand service initiatives in event management areas.
- Develops an event management strategy that is aligned with the company's business strategy and leads its execution.
- Conduct daily walk-through of banquet floor to ensure client satisfaction and quality standards.
**Leading Special Events Team**
- Holds event management team accountable for desired service behaviors related to product and service delivery.
- Communicates a clear and consistent message regarding departmental goals to produce desired results.
- Assists in execution of departmental goals in game plans.
- Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.
**Managing Profitability**
- Encourages calculated risk-taking to generate incremental revenue and deliver excellent guest service.
- Develops working relationships with outside vendors and establishes prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property.
- Creates and achieves the Special Events' annual operating budget.
- Works with all areas in Special Events division to establish content and pricing.
**Ensuring Exceptional Customer Service**
- Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations.
- Consults with customers in order to determine objectives and requirements for events.
- Reviews customer feedback data to identify service failures and provide guidance on problem resolution.
**Conducting Human Resources Activities**
- Works with Human Resources to ensure compliance with all applicable laws and regulations.
- Reviews property specific event operations annually and makes appropriate adjustments.
- Reviews staffing levels to ensure that guest service and operational needs are met.
- Communicates and ensures departmental and property emergency procedures are executed when necessary.
- Ensures that regular, ongoing communication is happening in all areas of event.
- Provides performance feedback using company feedback process.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Who We Are**
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
**The Role**
We are seeking an experienced IT Service Management Specialist to join our team, with a primary focus on Incident, Problem, and Change (IPC) processes. The ideal candidate will have a strong background in IT Service Management, hands-on experience in IPC, and a passion for driving service excellence.
**Key Responsibilities:**
+ Manage and coordinate the end-to-end Incident, Problem, and Change Management processes to ensure timely resolution and minimal business impact.
+ Lead the investigation and resolution of major incidents, ensuring effective communication and escalation as needed.
+ Perform root cause analysis for recurring incidents and develop action plans to prevent future occurrences.
+ Oversee the Change Management process, including assessment, approval, scheduling, and post-implementation review.
+ Maintain accurate records and documentation for all IPC activities, ensuring compliance with internal standards and SLAs.
+ Collaborate with cross-functional teams to drive continuous improvement in service delivery and process efficiency.
+ Generate and present regular reports on IPC metrics, trends, and improvement initiatives to management.
**Who You Are**
**Qualifications:**
+ Bachelor's degree in computer science, Information Technology, or related field.
+ Minimum 3 years of hands-on experience in IT Service Management, specifically in Incident, Problem, and Change Management.
+ Strong understanding of ITSM frameworks and best practices.
+ ITIL4 certification is highly desirable.
+ Excellent analytical, problem-solving, and communication skills.
+ Ability to work effectively in a fast-paced, team-oriented environment.
+ Experience with ITSM tools (e.g., ServiceNow, Remedy) is a plus.
**Being You**
The "Kyn" in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don't meet every requirement, we encourage you to apply. We believe in growth, and we're excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging - being a valued, respected, trusted member of the team - is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That's The Kyndryl Way.
**What You Can Expect**
Your career with us isn't just a job-it's an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health-because we know that when you feel your best, you do your best.
From your very first day, you'll dive into impactful work that powers the systems our customers rely on every day. You won't just contribute-you'll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
We're here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you'll have everything you need to thrive and evolve. You'll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities-from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you'll be part of a culture that values empathy, restless learning, and a devotion to shared success.
We want you to thrive here-and we're committed to helping you do just that. Ready to make an impact? Join us and help shape what's next.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**About the Role**
We are looking for a Program Management Specialist to support new product development (NPD) programs for air conditioning products.
This role focuses on project coordination, cross-functional alignment, and development process execution, ensuring projects are delivered on time, within scope, and aligned with business objectives. You will also play a key role in supporting development process improvement initiatives (e.g., PDP 2.0).
**Key Responsibilities**
+ Support end-to-end NPD program execution from concept to mass production
+ Coordinate cross-functional teams across R&D, engineering, manufacturing, quality, procurement, and marketing
+ Assist in defining and tracking project timelines, deliverables, and milestones
+ Monitor project progress, identify risks, and support mitigation planning
+ Coordinate product design, prototyping, testing, and validation activities
+ Ensure alignment with product requirements, quality standards, and regulatory compliance
+ Support design reviews, gate reviews, and project reporting
+ Work closely with stakeholders (internal teams, suppliers, customers) to gather inputs and ensure smooth communication
+ Support product launch activities, including production ramp-up
+ Contribute to process improvement initiatives (e.g., PDP 2.0 implementation)
**Qualifications & Skills**
+ Bachelor's or Master's degree in Mechanical Engineering, HVAC Engineering, or related field
+ 5-7 years of experience in HVAC, air conditioning, or related manufacturing industry
+ Experience in NPD, project coordination, or program management support
+ Exposure to cross-functional project environments
+ Basic understanding of air conditioning systems, thermodynamics, or product development processes
+ Familiarity with project management tools (e.g., MS Project, JIRA, or similar)
+ Knowledge of product development lifecycle and manufacturing processes is an advantage
+ Strong coordination, communication, and stakeholder management skills
+ Good analytical and problem-solving abilities
+ Good command of English
**Carrier is An Equal** **Opportunity/Affirmative** **Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.**
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