519 Service Associate jobs in Thailand

ตำแหน่งงาน: Customer Service Associate / Customer Experience Associate -

(เจ้าหน้าที่บริการลูกค้า / เจ้าหน้าที่ประสบการณ์ลูกค้า)

หน้าที่ความรับผิดชอบ (Key Responsibilities)

• ขายผลิตภัณฑ์ทั้งหมดของเราพร้อมให้ข้อมูลที่ถูกต้องแก่ลูกค้า ผ่านช่องทาง Line@ / Facebook / Instagram
• โทรติดต่อและนำเสนอขายแก่ลูกค้าที่สนใจ
• ดูแลลูกค้าหลังการขาย และประสานงานเพื่อทำนัดหมาย

คุณสมบัติ (Qualifications)

• มีวุฒิการศึกษาระดับปริญญาตรีขึ้นไป
• หากมีประสบการณ์ในสายงานสุขภาพ หรืองานขายมาก่อน จะพิจารณาเป็นพิเศษ
• มีทักษะในการเจรจาต่อรอง การตัดสินใจ และสามารถแก้ไขปัญหาเฉพาะหน้าได้ดี
• มีใจรักการบริการ (Service Mind) ทัศนคติดีทั้งต่อองค์กรและลูกค้า มีความสามารถในการปฏิสัมพันธ์กับผู้อื่น
• สามารถควบคุมอารมณ์ตัวเองได้ดีและทำงานภายใต้ความกดดันได้
• มีทัศนคติที่พร้อมเติบโต (Growth Mindset) พร้อมเสนอแนวทางแก้ไขและลงมือทำ
• เรียนรู้ไว แก้ปัญหาได้ดี และมีความรับผิดชอบสูง
• สามารถทำงานเป็นกะ และวันหยุดไม่ตรงกับวันเสาร์-อาทิตย์ได้

หมายเหตุ: หากมีคำถามเพิ่มเติมหรือสนใจสมัครงาน กรุณาติดต่อทีมงาน HR ของเรา

Do you aspire to have a rewarding career where you can thrive, grow, and achieve your career aspirations? Unlock your full potential at work with TDCX, a leading global BPO company.

Work with the world's most loved brands and connect with inspiring, diverse people. Join our team and begin your journey to #BeMore Top reasons to work with TDCX

Attractive remuneration and great perks

Comprehensive medical, insurance, and social security coverage

World-class workspaces

Engaging activities and recognition programs

Strong learning and development plans for your career growth

Positive culture for you to #BeMore at work

Easy-to-access location with direct public transport links

Flexible working arrangements

Coaching and mentoring from experts in your field

Join a global company, winner of hundreds of industry awards

What is your mission?

Provide excellent support experience to customers via all relevant communication channels.

Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified.

Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance to our service standards.

Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience.

Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures

Build sustainable relationships and engage customers by taking the extra mile

Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field.

Preferably with 2 years of working experience in the related field is required for this position. However, fresh graduates are encouraged to apply.

Possesses strong time management skills and is motivated to exceed expectations.

Ability to multi-task and use information provided by customers to tailor responses and actions to meet specific needs.

Must be a strong communicator, with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar and articulation).

Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones.

Excellent verbal and written communication skills in English and the language of the supporting market.

About TDCX

Singapore-headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various industries. These include digital advertising and social media, e-commerce, fintech, gaming, healthtech, media, technology and, travel and hospitality.

With a focus on helping companies enable the future, TDCX's smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX provides its clients with comprehensive coverage in Asia, Europe and the United States. For more information, please visit .

Customer Service Associate (6 Months Contract)

Responsibilities:

• Proactively handle customers' enquiries (email/phone) on trading-related matters
• Respond to customer inquiries, complaints, and issues via email or chat in a timely and professional manner
• Provide accurate and up-to-date information about our products and services.
• Collaborate with other teams to resolve customer issues and ensure customer satisfaction.
• Document customer interactions and follow up on issues as necessary.
• Perform User Acceptance Testing (UAT) and Production Testing for new product releases and system upgrades.
• Assist with administrative tasks related to customer service, such as updating customer information, processing orders, and maintaining customer records.
• Able to renew contract (based on performance)

Requirements:

• At least 1 years of experience in relevant experience in equities and/or options in financial institutions and/or brokerage firms.
• Bachelor's Degree holder in Business/ Finance or any other related disciplines.
• Strong communication skills to be communicate effectively with various stakeholders.
• Independent worker and a good team player with the capability to thrive under pressure and a good attitude are important traits.
• Able to work in shifts
• IC licenses will be highly advantageous.
• Intermediate proficiency in English is a plus.
• Can start ASAP or within 1 month

Benefits:

• Social security
• Annual leave
• Quarterly team dinner
• Meals and Refreshments

Location: Webull Securities Thailand, Gaysorn Amarin Tower (BTS Chidlom)

At Webull, we believe that everyone should have an equal opportunity to control their own financial future.

In order to make this a reality, we work tirelessly to make sure all the key trading features (a comprehensive news cycle, real-time market data, and analytical tools) are completely free. We pride ourselves on our consistent platform innovation and granular datasets that will drive our customers to make smarter financial decisions.  We are expanding and currently looking for the following person to join our team.

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

• Provide timely and accurate banking services to customers via various

channels.

• Process transactions efficiently and accurately while ensuring compliance with security policies and procedures.

• Maintain customer accounts by updating personal information and carrying out account maintenance requests.

• Identify and resolve customer queries and complaints promptly within the agreed turnaround time.

Job Qualifications :

• ฺBachelor's Degree in a relevant field may be preferred.

• Good command of written English.

• Cash handling experience may be required.

• Ability to work under pressure and meet tight deadlines.

• Strong sales skills are a plus.

• Exceptional time management, communication, and customer service skills.

• Knowledge of banking operations and financial products will be an advantage.

• Possession of a valid Life Insurance Broker License, Non-Life Insurance Broker License, or Single License is a plus.

Remark: The Bank requires the checking and collection of criminal records for candidates of this position in order to verify qualifications and/or disqualifications for the job position in accordance with the Bank's policy.

Additional Requirements

Develop, Engage, Execute, Strategise

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Apply now and make a Difference

Job title: Service Associate

Department:     Food & Beverage/ FAR (Thailand) Co., Ltd. / D'ARK

Main Responsibilities

• Take orders, write customers' orders for food or beverages on order slips, memorize orders or enter orders into computers for transmittal to relevant parties/ kitchen staffs.
• Receive customer payments and process transactions.
• Check with customers to ensure that they are enjoying their meals/ beverages and take action to correct any problems.
• Serve and present coffee/ drinks provided in the menu quickly and efficiently, meeting our standards.
• Well communicate with the kitchen for serving specialty dishes/ beverages at tables as required.
• Clear, clean tables and coffee shop area promptly according to proper sanitation standards.
• Present menus to customers and answer questions about menu items, making recommendations upon request.
• Inform customers of daily specials if any.
• Clean tables and/or counters after customers have finished.
• Stock service areas with supplies such as sugar, cream, fork, straw, napkin, etc. and ensure all is properly filled in containers at all times.
• Describe and recommend food/ beverages to customers.
• Always greet customers in a professional manner and provide education about the food and beverage menus.
• Take care of service area/ front-of-house to be clean and tidy, at all times.
• Keep up to date with current promotions/ activities and new products if any.
• Speak to customers to ensure they are satisfied with their coffee/ meals.
• Always adhere to all company policies and procedures.
• Support in any area of the restaurant when circumstances dictate.

Requirements:

• At least 1-2 years' experience working in a similar restaurant environment.
• Must have problem solving abilities, be self-motivated and organized.
• Ability to learn quickly.
• Strong interpersonal skills.
• Ability to work as part of a team.

• Must understand products and services and understand customer needs clearly.

• Good human relation/ personality. To be represented well as a Company Brand Ambassador.

• Good communication & interpersonal skills in both Thai & English. Able to communicate in basic English.
• Ability to handle multi-tasks and high volume.
• High-energy individual who is a driver with a positive attitude and is eager to perform to the best of their ability.
• Ability to work on weekend/ shift basis (6 working days a week)

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

• Provide timely and accurate banking services to customers via various channels.

• Process transactions efficiently and accurately while ensuring compliance with security policies and procedures.

• Maintain customer accounts by updating personal information and carrying out account maintenance requests.

• Identify and resolve customer queries and complaints promptly within the agreed turnaround time.

Job Qualifications :

• ฺBachelor's Degree in a relevant field may be preferred.

• Good command of written English.

• Cash handling experience may be required.

• Ability to work under pressure and meet tight deadlines.

• Strong sales skills are a plus.

• Exceptional time management, communication, and customer service skills.

• Knowledge of banking operations and financial products will be an advantage.

• Possession of a valid Life Insurance Broker License, Non-Life Insurance Broker License, or Single License is a plus.

Remark: The Bank requires the checking and collection of criminal records for candidates of this position in order to verify qualifications and/or disqualifications for the job position in accordance with the Bank's policy.

Additional Requirements

Develop, Engage, Execute, Strategise

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Apply now and make a Difference

1. ดูแลระบบอาคาร เช่น ระบบสาธารณูปโภคและ สิ่งอำนวยความสะดวกสารต่างๆ เช่น ระบบ LAN ระบบไฟฟ้า เครื่องปรับอากาศ ประปา โทรศัพท์ และเครื่องมือสื่อสารต่างๆ ให้พร้อมใช้งาน พร้อมทั้งดำเนินแก้ไขปัญหา หรือและซ่อมแซมหรือแก้ไขปัญหาดังกล่าว

2. ตรวจเช็คตามแผนงานการบำรุงรักษาอุปกรณ์สาธารณูปโภค และสิ่งอำนวยความสะดวก เช่น ระบบไฟฟ้า เครื่องปรับอากาศ ประปา โทรศัพท์ และเครื่องมือสื่อสารต่างๆ ดำเนินการและประสานงานควบคุมผู้รับเหมาเข้าทำงาน เพื่อรักษามูลค่าระบบประกอบอาคาร (Maintain)

3. จัดหาและควบคุมอะไหล่ในการซ่อมบำรุงให้เพียงพอ และพร้อมต่อการใช้งานรวมถึงจัดทำทะเบียนควบคุมอะไหล่ต่าง ๆ ให้ถูกต้องอยู่เสมอ พร้อมตรวจสอบได้

4. จัดทำรายงานเพื่อสรุปข้อมูล จากการใช้/เครื่องมือวัดต่างๆ

5. วุฒิการศึกษาปริญญาตรีขึ้นไป สาขาวิศวกรรมไฟฟ้า เครื่องกล อิเล็กทรอนิกส์ หรือสาขาที่เกี่ยวข้อง

6. มีประสบการณ์ทำงานด้านระบบอาคารหรือซ่อมบำรุงอย่างน้อย 5-7 ปี

7. มีความรู้ด้านระบบประกอบอาคาร (M&E System) และมาตรฐานงานซ่อมบำรุง

8. มีทักษะการวางแผนงาน การประสานงาน และควบคุมผู้รับเหมาได้ดี

9. สามารถใช้คอมพิวเตอร์และเครื่องมือวัดระบบต่าง ๆ ได้.

Client Service Associate

(Customer Service Team, AlphaX Plus – Luxury Insurance Brokerage)

As a Client Service Associate, you will play a vital role in delivering the AlphaX Plus Experience to our clients. Working closely with Relationship Managers and related internal teams, you will facilitate communication, coordinate service processes, and ensure seamless support for client needs. This position is ideal for recent graduates who are eager to start a career in luxury financial services with a strong service mindset.

Key Responsibilities

• Act as a central coordinator between Clients, Relationship Managers, and internal teams to ensure smooth handling of requests.
• Support daily service operations, including policy administration, claims facilitation, premium processing, and documentation.
• Track client requests and ensure timely follow-ups until resolution.
• Maintain accurate client records and service logs in line with company standards.
• Assist Relationship Managers in preparing materials, reports, and updates for clients.
• Provide a professional, courteous, and luxury-standard service experience at all times.

Qualifications

• Bachelor's degree in Business, Finance, Insurance, or related field (new graduates welcome).
• Strong communication skills in Thai and English (written and spoken).
• Good coordination and organizational skills; able to handle multiple tasks with accuracy.
• Professional, detail-oriented, and service-minded personality.
• Proficiency in MS Office (Word, Excel, PowerPoint).
• Eagerness to learn and grow in the insurance/financial services industry.

HOTELS:

• JA Siam City
• To The Sea Resort
• JA Plus Hotel
• RQ North Pattaya

Position: Guest Service Associate (Front Office / Reception)

Salary: THB 12,000 – 15,000 (depending on experience & property)

Responsibilities:

• Welcome guests warmly and handle check-ins/check-outs efficiently.
• Manage reservations and maintain guest records.
• Provide accurate information on hotel facilities, services, and local attractions.
• Coordinate with housekeeping and other departments for smooth operations.
• Handle guest inquiries, complaints, and resolve issues professionally.
• Manage billing, payments, and cash/credit transactions.

Requirements:

• Previous hotel/front office experience preferred but not mandatory.
• Good communication and interpersonal skills (English or Thai).
• Knowledge of hotel management/reservation systems is an advantage.
• Positive attitude, grooming standards, and guest-focused approach.
• Ability to work in shifts, including weekends/holidays.

Benefits:

• Competitive salary package.
• Career growth opportunities within the hotel chain.
• Supportive and professional work environment.