582 Service Coordinator jobs in Thailand

Esco Lifesciences Group provides enabling technologies, products and services to the life sciences and healthcare industries, supporting academic research and scientific discoveries, clinical practice, as well as biopharmaceutical R&D and manufacturing. Headquartered in Singapore, Esco has an extensive sales network in over 100 countries, direct sales and service offices in 24 countries, 8 manufacturing and R&D hubs in the US, Europe, the UK, China, Singapore, Indonesia, and over 1500 employees worldwide.

Esco is poised to benefit from the sustained growth of the healthcare and biopharma industries in Asia and globally. Esco has achieved market leadership in China, and globally, in multiple categories within some of the fastest-growing segments — with China being its largest and fastest growing market. As a Singapore-headquartered company, Esco is a nexus of East and West, bridging technologies, products and talent across the world, with global operations spanning the US, Europe and Asia.

Responsibilities:

• To support team and service sales-related activities within the company.
• Provide excellent organizational, administrative, and communication skills, together with an ability to deliver high standards of customer service.
• Monitoring and responsible for company inventory stocks.
• Responsible for order processing. Key the data from the Purchase Order in Navision System to generate a service order confirmation.
• Email Proforma Invoice and service order confirmation to customer.
• Generate weekly and monthly purchase order collections and sales report.

Qualifications:

• Bachelor's degree in economics/engineering/marketing/life sciences, or any related field. Fresh graduates & degrees in other fields are welcome.
• Good in spoken and written English is a must.
• Candidates with experience in handling paperwork and ensuring customer satisfaction are preferred
• Proficient in MS Office like MS Word, MS Excel, MS PowerPoint, Outlook, etc.
• Possesses a good attitude and demonstrates responsibility.

Your Job

If you're passionate about delivering exceptional service and love tackling challenges in a fast-paced setting, we want you on our team This role is pivotal in enhancing customer experience, providing administrative support, and ensuring seamless engagement with our clients. The ideal candidate will embody our vision of delivering world-class customer service while driving a sense of urgency and fulfillment.

Our Team

You will be reporting to the Customer Service Manager - Domestic and be part of the customer facing team.

What You Will Do

Enhancing Customer Experience:

• Serve as primary liaison, capably handling inquiries through various channels in adherence to guidelines.
• Communicate accurate and timely information regarding customer purchase and shipping requirements and concerns throughout the organization and provide feedback on capabilities to customers.
• Infuse each interaction with proficiency and consistently meet performance targets.
• Utilize management tools and systems effectively. (ERP, Salesforce, PBI, Microsoft Word, Excel, Outlook, etc.)
• Manage commercial claims effectively to close CAPs within agreed timelines with appropriate solutions.

Strategic Customer Advocacy:

• Build and maintain positive relationships with internal and external customers, striving to be their preferred partner.
• Proactively gather comprehensive customer insights to enrich Sales and Marketing strategies, empowering us to effectively address evolving market needs.
• Cultivate a collaborative environment with peers and team members.
• Align with our business vision and drive its execution.

Project and Administrative Support:

• Lead process improvement initiatives to enhance operational procedures and boost efficiency.
• Provide essential ad-hoc administrative assistance when needed.

Apply PBM values and principles consistently, seeking self-actualization and continuous improvement.

Who You Are (Basic Qualifications)

• Bachelor's degree in business administration or related field.
• At least 3-5 years of experience in related functions.
• Proficiency in Thai and English.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving skills.
• Proficiency in ERP/CRM software (Salesforce) and Microsoft Office Suite is a plus.
• Ability to prioritize tasks in a fast-paced environment.
• Ability to work both independently and collaboratively.
• Commitment to upholding ethical standards and promoting a positive work culture.

Interested candidates are invited to send detailed CV, stating current & expected salary to us.

Human Resources Department

Guardian Industries Nong Khae Co., Ltd. (Bangkok)

21st Floor, Emporium Tower. (BTS: Phrom Phong)

Koch Industries, Inc. respects individuals' concerns about the privacy of their information. PLEASE read our Privacy Policy before you click apply. 

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Who We Are

Guardian Glass

As a Koch company, Guardian Glass is one of the world's largest manufacturers of float, value-added and fabricated glass products and solutions. We produce high-performance glass for architectural, residential, interior, transportation and technical glass applications. You'll find our glass in homes, offices and cars and in some of the world's most iconic projects.

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy (link removed) helps employees unleash their potential while creating value for themselves and the company.

Job Description:

• Receive order in SAP, process order allocation with correct price an in full , discuss with finance regarding credit hold and release and ensure to interface orders to 3PL logistics on time and completely.
• Manage promotional pricing, quota and mapping active selling product via SAP by setting aside according to trade marketing information and process orders accordingly
• Support to clear inactive product to minimize write off cost.
• Prompt response of reject order from customers by collaborating among sales, transporter and customer service to minimize goods return and investigating causes of high volume of goods returns to find out the preventive action with sales team
• Co-pilot with Sales team to drive business growth in each channels (MT, GT. SPT, E-Commerce) through customer collaboration program, include managing customers ' KPI, inventory, and joint supply chain efficiency improvement projects
• Manage, create and present case fill reports for period communication and customer meeting and in additional retrieve data, generate and submit other reports to related functions
• Manage customer complaints

ลักษณะงานและหน้าที่ความรับผิดชอบ

1. ประสานงานด้านบริการหลังการขาย โดยติดตามและแก้ไขปัญหาหรือข้อร้องเรียนจากลูกค้าเกี่ยวกับสินค้า
2. ตรวจสอบความถูกต้องของเคสที่ส่งมาจากทีมลูกค้าสัมพันธ์ รวมถึงเอกสารประกอบการเคลม เช่น ใบเสร็จหรือหลักฐานอื่น ๆ
3. ติดตามสถานะของเคสหรือการเคลมจนเสร็จสิ้น ให้มั่นใจว่าลูกค้าได้รับการแก้ไขตรงเวลา และชดเชยอย่างเหมาะสมหากจำเป็น
4. ทำงานร่วมกับทีมภายในและภายนอก (เช่น บริษัทขนส่ง ทีมงานจากประเทศจีน ฝ่ายการเงิน ฯลฯ) เพื่อเร่งการดำเนินงานและอัปเดตข้อมูลให้ทันเวลา
5. ประสานงานกับทางลูกค้า เพื่อดำเนินงานและแก้ไขตามที่ลูกค้าต้องการ ให้เกิดความพึงพอใจมากที่สุด

Your Job
If you're passionate about delivering exceptional service and love tackling challenges in a fast-paced setting, we want you on our team This role is pivotal in enhancing customer experience, providing administrative support, and ensuring seamless engagement with our clients. The ideal candidate will embody our vision of delivering world-class customer service while driving a sense of urgency and fulfillment.

Our Team
You will be reporting to the Customer Service Manager - Domestic and be part of the customer facing team - domestic market.

What You Will Do
Enhancing Customer Experience:

• Serve as primary liaison, capably handling inquiries through various channels in adherence to guidelines.
• Communicate accurate and timely information regarding customer purchase and shipping requirements and concerns throughout the organization and provide feedback on capabilities to customers.
• Infuse each interaction with proficiency and consistently meet performance targets.
• Utilize management tools and systems effectively. (ERP, Salesforce, PBI, Microsoft Word, Excel, Outlook, etc.)
• Manage commercial claims effectively to close CAPs within agreed timelines with appropriate solutions.

Strategic Customer Advocacy:

• Build and maintain positive relationships with internal and external customers, striving to be their preferred partner.
• Proactively gather comprehensive customer insights to enrich Sales and Marketing strategies, empowering us to effectively address evolving market needs.
• Cultivate a collaborative environment with peers and team members.
• Align with our business vision and drive its execution.

Project and Administrative Support:

• Lead process improvement initiatives to enhance operational procedures and boost efficiency.
• Provide essential ad-hoc administrative assistance when needed.

Apply PBM values and principles consistently, seeking self-actualization and continuous improvement.

Who You Are (Basic Qualifications)

• Bachelor's degree in business administration or related field.
• At least 3-5 years of experience in related functions.
• Proficiency in Thai and English.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving skills.
• Proficiency in ERP/CRM software (Salesforce) and Microsoft Office Suite is a plus.
• Ability to prioritize tasks in a fast-paced environment.
• Ability to work both independently and collaboratively.
• Commitment to upholding ethical standards and promoting a positive work culture.

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Who We Are
As a Koch company, Guardian Glass is one of the world's largest manufacturers of float, value-added and fabricated glass products and solutions. We produce high-performance glass for architectural, residential, interior, transportation and technical glass applications. You'll find our glass in homes, offices and cars and in some of the world's most iconic projects.

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.

Job Description:

• Receive order in SAP, process order allocation with correct price an in full , discuss with finance regarding credit hold and release and ensure to interface orders to 3PL logistics on time and completely.
• Manage promotional pricing, quota and mapping active selling product via SAP by setting aside according to trade marketing information and process orders accordingly
• Support to clear inactive product to minimize write off cost.
• Prompt response of reject order from customers by collaborating among sales, transporter and customer service to minimize goods return and investigating causes of high volume of goods returns to find out the preventive action with sales team
• Co-pilot with Sales team to drive business growth in each channels (MT, GT. SPT, E-Commerce) through customer collaboration program, include managing customers ' KPI, inventory, and joint supply chain efficiency improvement projects
• Manage, create and present case fill reports for period communication and customer meeting and in additional retrieve data, generate and submit other reports to related functions
• Manage customer complaints

About Us:

Dib Bangkok is a distinguished institution dedicated to showcasing contemporary art in a pristine setting. Beyond that, Dib Bangkok will be an oasis and a deeply inspirational space for both the international audience and the local community to enjoy art as the best fruits of human imagination and creativity, reflecting on the human condition and our spiritual existence in the past, the present, and the future. We are a sanctuary for the mind where art illuminates humanity.

Dib Bangkok is seeking a dedicated and service-oriented Customer Service Coordinator to join the Museum Operations team. The role supports daily customer service and ticketing operations, manages the museum shop, ensures smooth day-to-day service flow, provides hands-on visitor support, and assists in implementing improvements to enhance the overall visitor experience.

This position requires excellent communication, organization, and multitasking skills — balancing frontline presence with coordination and operational responsibilities.

Job Responsibilities:

• Coordinate daily schedules, attendance, and rotation of Museum Attendants to ensure full coverage and service readiness.
• Provide direct frontline assistance to visitors and handle inquiries or minor issues with professionalism and care.
• Support the Team Lead in daily briefings, operational preparation, and on-site problem-solving.
• Monitor service quality, visitor flow, and gallery conduct to maintain a safe and welcoming atmosphere.
• Collect and summarize visitor feedback, incident reports, and attendance data for Team Lead review.
• Assist in organizing customer service operations for museum events, VIP visits, and group tours.
• Coordinate with internal teams and vendors to ensure smooth ticketing process, troubleshoot technical issues, and maintain updated ticketing information.

Qualifications:

• Bachelor's degree in Hospitality, Business, Communications, or a related field.
• At least 2 years of experience in customer service or visitor operations, preferably in hospitality, retail, lifestyle, or cultural industries.
• Strong communication, coordination, and interpersonal skills.
• Service-minded, calm under pressure, and detail-oriented.
• Excellent communication skills in Thai (mandatory) and English (required).
• Willingness to work weekends, early mornings, or evenings as required.
• Passion for art, culture, and visitor engagement.

Field Service Coordinator – Completions
Do you enjoy being part of team that provides best in class services for our customers?
Would you like the opportunity to work on a wide range of technical challenges for our customers?
Join our team
Our Oilfield Services business provides intelligent, connected technologies to monitor and control our energy extraction assets. Our team provide technical expertise to meet our client expectation in Well Intervention requirement. We provide customers with the peace of mind needed to improve their operations reliably and efficiently.

Partner with the best
As a Field Service Coordinator - Completions, you will manage all resources and logistics required to perform services and maintenance activities on customers' site/property. You will be point of contact to the customers for timely and satisfactory resolution of concerns. You will cover a wide variety of support services offered for assigned areas.

As a Field Service Coordinator - Completions, you will be responsible for:

• Acting as a single point of contact to customer for timely and satisfactory resolution of concerns
• Covering a wide variety of support services offered for assigned areas, mainly for Myanmar & Thailand operations.
• Representing the most direct access to all appropriate internal functions to support the customers, mainly for Myanmar
• Establishing and maintaining contact to provide on-going technical and business support
• Handling standardized project processes, guidelines for choosing the right actions and procedures

Fuel your passion
To be successful in this role you will:

• Have a Bachelor's degree in relevant discipline or relevant work experience
• Have more than 5 years of working experience in Services and/or Customer Service Management in Oil & Gas industry
• Have demonstrate relevant more than 5 years working experience in supervision, coordination of Completions
• Demonstrate good verbal and written communication in Thai & English
• Demonstrate effective communication, interpersonal and leadership skills with the ability to influence others and lead small team
• Show ability to coordinate several projects simultaneously with effective problem identification and solution skills
• Have ability to travel to assigned areas both domestic and international when required

Work in a way that works for you
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too.

• Monday – Friday, 8 AM – 5 PM, where flexibility is possible as per Supervisor's approval

Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Additional elected or voluntary benefits

About Us:
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.

Join Us:
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you Let's come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

R

PSA BDP , a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide.

We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community.

We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization.

PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals.

1. Coordinate with overseas stations and internal & external departments to ensure

smooth operations

1. Monitor / follow up shipment from origin to arrive destination by followed

to incoterm conditions

1. Check the correctness of shipping document before release shipment from origin

2. Check the import license, HS Code, FTA privilege, BOI or Tax payment

before shipment ETA at destination by followed to Customer's SOP

1. Keep customers updated on the status of their shipment

2. Attend all customer inquiries and respond in a timely manner with accurate information.

3. Handle customer complaints, incidents and irregularities.

4. Co-ordinate with customers for import, custom clearance when it's necessary.

5. Coordinate the customs clearance of import shipments with customs brokers

6. Co-ordinate with sub-contractors to arrange all other local services

including domestic trucking, packing, warehouse, etc.

1. Monitoring shipment by preparing daily and monthly report for both internal and external

• Minimum of Diploma or Degree.

• Experience of Min 3-5 years in the relevant field

• Knowledge and experience of shipping and freight forwarding operations/ practices.

• Positive attitude, team player, punctual, honest and dedicated

• Good interpersonal, relationship building, motivating and training skills.

• Good English communication skills written and spoken)

• Have knowledge and experience of import license TISI, DIW, FDA, NBTC, DIT and etc.

• Have knowledge experience of HS code, SAP, BOI, FTA form privilege

• Have experience of raw material, spare parts, and oversize projects including damaged Handling

• Have Knowledge of post review, Return and Re-export Shipment Handling

• Management and able to control operation in teamwork and meet customer and company performance.

• Pleasant personality able to get along with people at different levels and different parties

• Problem solving abilities and open-minded thinking

• Flexible and able to put in extra hours of work if required

• Demonstrate ability of stay organized, focus and systematic when under pressure.

• Ability to adapt quickly to changing policies and procedures