28 Steward Manager jobs in Thailand
Programmer Analyst (Employee Service Management)
Posted today
Job Viewed
Job Description
To analyze and Improvement of fault management.
To release automate script and job monitoring for fault and abnormal data.
To Enable for learning to be multi-skill (System Admin & DBA).
**Qualifications**: Bachelor's Degree in Computer Engineering, Computer Science, IT or in a related field.
0-4 years experience in programming and coding.
Skills in Java, C#, PL/SQL, and UNIX.
Skills in Database for example Oracle Database, Microsoft SQL, etc.
Able to work under pressure and service mind.
Recruiter Tarin Jantarajaturong (ธาริน จันทรจตุรงค์)
Senior Programmer Analyst (CRM Service Management)
Posted today
Job Viewed
Job Description
Job Posting Location
Bangkok
Job Summary
To coordinate & problem - solving (corrective, detective, and preventive) for CRM service; Interaction Management(IM), Super Screen and Siebel CRM
**Job Description**:
- Job Descriptions:
- To problem-Solving (Corrective, Detective, and Preventive) for CRM service; Interaction Management(IM), Super Screen and Siebel CRM
- To analyze and Improvement of fault management
- To release automate script and job monitoring for fault and abnormal data
- To Enable for learning to be multi-skill (System Admin & DBA)
- Qualifications:
- Bachelor’s Degree in Computer Engineering, Computer Science, IT or in a related field
- At least 0 - 4 years' experience in programming and coding
- Skills in Java, C#, PL/SQL, and UNIX
- Skills in Database for example Oracle Database, Microsoft SQL, etc.
- Able to work under pressure and service mind
Recruiter
Sunisa Bunsalee (สุนิสา บุญสาลี)
Onboarding & Offboarding Lead and Service Management Lead
Posted 12 days ago
Job Viewed
Job Description
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth stor?y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
**Job Title** : Onboarding & Offboarding Lead and Service Management Lead
Job Purpose: Responsible for facilitating ownership of customer service excellence throughout Iron Mountain
Job Responsiblities:
? Ensure that all staff have a clear understanding of the company's vision and goals for Customer Service Excellence, and of their organization's respective contribution
? Develop and deploy customer service strategy including characterization of strategic customer segments and implications for charters and roles, and systematic collection and application of customer service insights for strategic advantage and growth
? Coordinate the various roles associated with customer service management throughout the Cluster, minimizing silos of systems, data, assumptions, hand-offs, performance, and customer touch-points
? Standardize customer care processes and workflows for better efficiency and effectiveness
? Centralize decision-making and leadership
? Promote automation to manage resources better
? Optimize resources and knowledge throughout the Cluster
? Establish and roll out a customer service maturity roadmap for holistic management and incremental sophistication as internal capabilities increase and external expectations evolve
? Develop an efficient portfolio of customer service insights and analytics that provide an integrated single view of each customer, a 360-degree view of customer service for each segment, a delightful service for participants, and reports that compel strategic action systematically across the Cluster
? Leads and directs the Customer Service, Customer CARE, and Customer Experience Teams, responsible for creating a central Care office, people, equipment, permanent and temporary workforce, and individual and collective performance of the team. Manages resources so that all customers are served even in times of system change and crisis such as BCP events
? Develop and implement best practices with a fully integrated, centralized, documented issue resolution and escalation process. Implement communication processes between internal Departments to provide an outstanding experience for all customer contact points in the business
? Improve web penetration by managing the business's web interfaces with the customers including a web help desk, web training, web promotions, and web rollout projects with customers
? Managing people and ensuring good job fit
? Develop, train, coach, and motivate staff to achieve a high productivity level to realize the Company's vision
? Ensure compliance to policies and procedures relating to ISO and audit standards, in the conduct of departmental activities to observe the Quality Management System and for continual improvement
? To perform other responsibilities and duties that may be assigned from time to time
**Requirements:**
? Possess qualification in quality management will be an added advantage Experience
? Proven track record of high performance at the management level
? Experience in change management and multi-department issue resolution processes
? Proven ability to contribute and work in a self-managed team environment
? Experience in a business-to-business customer service environment is an advantage
? Previous exposure to customer satisfaction surveys is preferred
? External or internal audit experience Skills and Knowledge
? Customer service skills, customer empathy, and objection resolution
? Google Suite/Microsoft Office
? Presentation and communication skills both verbal and written
? Technology savvy
? Willing to work in Samut Prakan, Thaila
Category: Customer Support
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J0090970
Customer Service Representative (Chat Management)
Posted today
Job Viewed
Job Description
**The Role**:
Intrepid Group Asia seeks a customer service representative to join our Chat team. This person will provide our customers with an exceptional level of service.
The position will be based in Thailand.
If you enjoy dealing with various buyer concerns and have a strong desire to provide excellent customer service, you are the one we are looking for.
**Your responsibilities will include the following**:
- Respond to buyer inquiries through chat in a timely and accurate manner.
- Deliver a consistent and positive customer experience.
- Ensure that chat response SLAs (rate and time) are met.
- Accurately resolving buyer concerns and complaints.
- Analyze and report on product and promotion issues.
- Maintain internal databases with information about product issues and valuable buyer discussions.
- Monitor buyer complaints and initiate outbound chats to assist customers.
- Maintain a friendly, helpful, and professional demeanor toward customers.
- Ensure that each buyer who contacted you via Lazada, Shopee, or social media chats is satisfied.
**Whom we look for - the ideal profile**:
- University degree, at least one year of experience working in an eCommerce or startup company
- Excellent chat communication skills and a good understanding of customer needs
- Customer service experience, preferably in a chat customer service role with outbound and inbound responsibilities
- Professional, customer-focused, and eager to learn about product knowledge
- able to work flexible hours and on weekends
**What we offer**:
- BTS Chidlom
- 1-month bonus
- Flexible working hours
- Health Insurance
- Fun Working Environment
Director Food & Beverage
Posted 3 days ago
Job Viewed
Job Description
**Job Number** 25132385
**Job Category** Food and Beverage & Culinary
**Location** The Ritz-Carlton Koh Samui, 9/123 Moo 5, Tambon Bophut, Koh Samui, Surat Thani, Thailand, 84320VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Functions as the strategic business leader of the property's food and beverage/culinary operation, including Restaurants/Bars, Room Service and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand's target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer and property employees and provides a return on investment.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 6 years experience in the food and beverage, culinary, event management, or related professional area.
OR
- 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in the food and beverage, culinary, event management, or related professional area.
**Skills and Knowledge**
- **Customer and Personal Service** - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- **Management of Financial Resources** - Determining how money will be spent to get the work done, and accounting for these expenditures.
- **Administration and Management -** Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- **Applied Business Knowledge** - Understanding market dynamics, enterprise level objectives and important aspects of the company's business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans. Aligning individual and team actions with strategies and plans to drive business results.
- **Management of Material Resources** - Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
**CORE WORK ACTIVITIES**
**Developing and Maintaining Food and Beverage/Culinary Goals**
- Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.
- Reviews financial reports and statements to determine how Food and Beverage is performing against budget.
- Makes recommendations for CAPEX funding of food and beverage equipment and renovations in accordance with brand business strategy.
- Works with food and beverage leadership team to determine areas of concern and develops strategies to improve the department's financial performance.
- Establishes challenging, realistic and obtainable goals to guide operation and performance.
- Strives to improve service performance.
**Developing and Maintaining Budgets**
- Develops and manages Food and Beverage budget.
- Monitors the department's actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed.
- Ensures cash control and liquor control policies are in place in food & beverage areas and followed by all related employees.
- Focuses on maintaining profit margins without compromising guest or employee satisfaction.
**Leading Food and Beverage/Culinary Team**
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
- Serves as a role model to demonstrate appropriate behaviors.
- Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.
- Identifies opportunities to increase profits and create value by challenging existing processes, encouraging innovation and driving necessary change.
- Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).
- Establishes and maintains open, collaborative relationships with direct reports and entire food & beverage team. Ensures direct reports do the same for their team.
- Develops a food and beverage operating strategy that is aligned with the brand's business strategy and leads its execution.
- Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
- Stays aware of market trends and introduces new food and beverage products to meet or exceed customer expectations, generate increased revenue and ensure a competitive position in the market.
**Ensuring Exceptional Customer Service**
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Reviews findings from comment cards and guest satisfaction results with F& B team and ensures appropriate corrective action is taken.
- Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
- Empowers employees to provide excellent guest service.
- Estimates cost and benefit ratio, maintaining balance between profit and service satisfaction.
- Shares plans to take corrective action based on comment cards and guest satisfaction results with property leadership.
**Managing and Conducting Human Resource Activities**
- Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Coaches and supports food & beverage leadership team to effectively manage wages, food & beverage cost and controllable expenses (e.g., restaurant supplies, uniforms, etc.).
- Hires food & beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.
- Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.
- Ensures that expectations and objectives are clearly communicated to subordinates; subordinates are also open to raise questions and/or concerns.
- Brings issues to the attention of Human Resources as necessary.
- Ensures employees are treated fairly and equitably.
- Coaches team by providing specific feedback to improve performance.
**Additional Responsibilities**
- Informs and/or update the executives, the peers and the subordinates on relevant information in a timely manner.
- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Analyzes information and evaluating results to choose the best solution and solve problems.
- Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned.
- Order and purchase equipment and supplies.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Food & Beverage Attendant

Posted 12 days ago
Job Viewed
Job Description
**Job Number** 25107454
**Job Category** Food and Beverage & Culinary
**Location** Pattaya Marriott Resort and Spa, 64 Moo 1, Pattaya City Chonburi, Thailand, Thailand, 20250VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1 year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.
Food & Beverage Manager
Posted 16 days ago
Job Viewed
Job Description
**Job Number** 25124789
**Job Category** Food and Beverage & Culinary
**Location** Phuket Marriott Resort & Spa Merlin Beach, 99 Muen-Ngoen Road, Phuket, Phuket, Thailand, 83150VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
OR
- 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
**CORE WORK ACTIVITIES**
**Developing and Maintaining Budgets**
- Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments.
- Maintains a positive cost management index for kitchen and restaurant operations.
- Utilizes budgets to understand financial objectives.
**Leading Food and Beverage Team**
- Manages the Food and Beverage departments (not catering sales).
- Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Oversees all culinary, restaurant, beverage and room service operations.
- Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
- Provides excellent customer service to all employees.
- Responds quickly and proactively to employee's concerns.
- Provides a learning atmosphere with a focus on continuous improvement.
- Provides proactive coaching and counseling to team members.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Monitors and maintains the productivity level of employees.
- Develops specific goals and plans to prioritize, organize, and accomplish work.
- Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
- Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded.
**Ensuring Exceptional Customer Service**
- Provides excellent customer service.
- Responds quickly and proactively to guest's concerns.
- Understands the brand's service culture.
- Drives alignment of all employees, team leaders and managers to the brand's service culture.
- Sets service expectations for all guests internally and externally.
- Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.
- Verifies all banquet functions are up to standard and exceed guest's expectations.
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Serves as a role model to demonstrate appropriate behaviors.
- Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.
**Managing and Conducting Human Resource Activities**
- Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Conducts performance reviews in a timely manner.
- Promotes both Guarantee of Fair Treatment and Open Door policies.
- Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
- Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.
- Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results.
**Additional Responsibilities**
- Complies with all corporate accounting procedures.
- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Analyzes information and evaluates results to choose the best solution and solve problems.
- Drives effective departmental communication and information systems through logs, department meetings and property meetings.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.
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Food & Beverage Attendant
Posted today
Job Viewed
Job Description
**Job Category** Food and Beverage & Culinary
**Location** Rayong Marriott Resort & Spa, 99/5 Moo 2, Pae-Klaeng-Kram Road, Rayong, Rayong, Thailand VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
***
Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. Set up, stock, and maintain work areas. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
**Be** where you can do your best work,
**begin** your purpose,
**belong** to an amazing global team, and
**become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International.
**Be** where you can do your best work,
**begin** your purpose,
**belong** to an amazing global team, and
**become** the best version of you.
Food & Beverage Coordinator
Posted today
Job Viewed
Job Description
- Work for a prestigious hotel in Bangkok
- Learn and grow within a strong hotel operation
- Favorable remuneration package
**Responsibilities**
- Manage bookings for guests and track catering events in banquet areas as well as F&B outlets.
- Regularly maintain the Table Management System database and coordinate with respective outlets.
- Prepare and manage correspondences, reports, and documents, assist in documenting meeting.
- Organize, schedule, and maintain calendars. Arrange, confirm and prepare appointment and meetings
- Maintain databases, and properly organize food and beverage related documents and files
- Manage the profit and loss information from restaurant outlets and coordinate with accounting department to transfer information to the month end report
**Requirements**:
- Bachelor degree in hotel business or equivalent.
- Minimum 1 year in a similar or relevant field
- Good knowledge of local media profile, computer skill i.e. MS office, canva and social media platforms.
- Excellent English communication skill
We are delighted to receive your resume and will liaise directly with suitable applicants.
**About The Peninsula Bangkok**
Opened in 1998, The Peninsula Bangkok is set on the banks of the Chao Phraya River, with sweeping views of the city skyline. Its amenities, including a sumptuous three-tiered swimming pool and private helipad, are among the most luxurious offered at any hotel in Thailand.
Food & Beverage Server
Posted today
Job Viewed
Job Description
- Work for a prestigious hotel in Bangkok
- Learn and grow within a strong Food & Beverage operation.
- Favourable remuneration package
**Key accountabilities**
- Welcome all guests in a friendly manner
- Provide service to all hotel guests at the highest standards
- Maintain all work equipment in proper condition, cleaning polishing etc.
**General Requirements**
- Minimum 1 year experience in this role
- Secondary or High school education or relevant University Qualifications (e.g. Hospitality Management)
- Ability to communicate good in English
We are delighted to receive your resume for further consideration. To be eligible to apply, you must be a Thai citizen or hold relevant employment visa/residency status.
**About The Peninsula Bangkok**
Opened in 1998, The Peninsula Bangkok is set on the banks of the Chao Phraya River, with sweeping views of the city skyline. Its amenities, including a sumptuous three-tiered swimming pool and private helipad, are among the most luxurious offered at any hotel in Thailand.