743 Store Assistant jobs in Thailand

JOB TITLE : STORE ASSISTANT

DEPARTMENT : Retail

DIRECT REPORT TO : House Manager

WORK SCHEDULE : 6 days/week & 8 hours/day

LOCATION : Baan 965 - Talad Noi, Bangkok

POSITION OVERVIEW

The Store Assistant at 965 is responsible for supporting the daily operations of the retail store, maintaining accurate inventory, and providing excellent service to guests. This role ensures the store runs smoothly, merchandise is well-presented, and strong partnerships with suppliers and collaborators are maintained.

KEY RESPONSIBILITIES

Store Operations & Guest Experience

• Welcome and assist guests in exploring the retail collection, ensuring a positive and informative shopping experience.
• Maintain a tidy, organized, and visually appealing store environment.
• Handle sales transactions accurately and efficiently using the POS system.

Inventory & Merchandising

• Monitor stock levels, track inventory movement, and assist with regular stock counts.
• Support product display and merchandising to align with 965's concept and brand identity.
• Report low stock, damage, or discrepancies to the Manager.

Partnership & Product Support

• Build and maintain good relationships with brand partners, suppliers, and collaborators.
• Assist with product sourcing, order follow-ups, and delivery coordination.
• Support promotional activities and in-store events related to retail partnerships.

Administration & Compliance

• Maintain accurate sales and inventory records.
• Follow all company policies on cash handling, reporting, and store security.
• Ensure compliance with hygiene, safety, and presentation standards.

PERFORMANCE EXPECTATIONS

• Professional, approachable, and guest-oriented demeanor.
• Accuracy in handling sales and inventory records.
• Initiative in keeping the store well-stocked and attractive.
• Strong teamwork with the restaurant and management team.

QUALIFICATION & EXPERIENCE

• Fluent in Thai (required) and English.
• 1–2 years of experience in retail, hospitality, or customer service.
• Have a Visual Merchandising experience is a plus.
• Strong communication and interpersonal skills.
• Attention to detail and interest in brand/product storytelling.
• Confident handling of reservations, guest disputes, and policy enforcement.

Store Manager

JD Sports Ngamwonwan

JD Sports Terminal 21 Pattaya

Assistant Store Manager

JD Sports Icon Siam

JD Sports Pinklo

Role Overview

Being part of the store's Management team you will provide managerial support and help maintain and improve the levels of customer service throughout your section. You will provide assistance in the supervision of all staff while maintaining the standards of the shop floor. Furthermore you will deal with certain managerial processes on a daily basis as instructed by Store Management.

Customer Service

• Provide customers with excellent levels of Customer service.
• Deal with customer complaints and enquires, providing the best possible outcome.
• Ensure the personal appearance of sales staff is in line with company guidelines.
• Have an understanding of the Customer Service measuring programme- Observation Checklist

Sales

• Ensure that targets are achieved and, where possible, exceeded.
• Monitor staff service levels in order to maximise store sales.
• Utilise in store devices- Kiosk, making sure that the customer is offered the whole product range
• Use reports to assist you in product placement of key selling lines, i.e. Top Sales Report, Wall Sales Report, Branch Trade Review Report

Training & Development

• Encourage personal progression throughout your store
• Provide assistance with the induction and training of new starters.
• Assist with the development of existing staff, ensuring that personnel complete the relevant assessments.

What we are looking for in you are:

• Passion in retail business
• Good Customer Service
• Good Communication Skills - able to speak in English and Chinese (good to have)
• Confident and outgoing
• Sales driven

Sales management:

• Responsible for achieving category sales target by following store sales plan and managing daily, weekly and monthly sales operation
• Analyzing sales reports, indicating key issues, making development plan

Product management:

• Responsible for new product and visual merchandising
• Responsible for tracking product sell-through
• Responsible for making sales plans by analyzing product information and relevant data
• Assist in perfecting the product management process
• Effectively control and manage inventory
• Routinely report sales to store manager

Operation management:

• Monitor daily shift work and ensure smooth store operation
• Ensure store operation under company standard process and procedure
• Ensure store VM in BENLAI way
• Monitor and manage VM routinely to provide customers with a high standard of satisfaction at any time

People management:

• Coach and train sales associates, ensuring that sales associates is able to complete tasks independently
• Assist store management in building a sales associate development plan
• Daily store operation work

REQUIREMENTS

• A diploma or above, with at least 3 years of retail experience, working in the apparel business is preferred
• Ability to provide leadership, motivate and develop staff through company values
• Excellent written and verbal communication skills
• Proven organizational and analytical skills
• Ability to be proactive to drive sales by creating selling opportunities
• Strong merchandising skills with the ability to drive the business through creativity and extensive fashion knowledge
• Ability to work strategically, tactically, and operationally
• Ability to establish effective routines for excellent communication with all members of the team to maximize productivity
• Ability to provide feedback in a constructive and professional way
• Ability to handle conflict and resolve problems constructively
• Experience in administrating progressive discipline processes and performance management
• Able to do shift work, station in-store

Responsibilities

• Manage the daily operation of the store to ensure compliance on brand policies, image and maximize efficiency
• To support with the management to actively drive and contribute to the sales and profitability of the store by taking necessary action plans
• Improve the quality of sales by focusing on KPIs
• Provide feedback on merchandises to ensure sufficient stock level and right merchandises are in store
• Ensure that employees have product knowledge and are aware of company policies and procedures
• Work closely with visual merchandising team to make sure all store images are align with company policies
• Provide various reports and analysis for management review
• Cascade company communications to all members of the store team
• Monitor the store customer database to retain the loyal customers and generate new clients
• Act as an ambassador in serving the VIPs and regular customers especially during store events
• To provide training and coaching in order to cultivate continuous learning environment
• Handle after sales service and any ad hoc projects

Qualifications

• Minimum 6 years sales experience in luxury retail industry with at least 5 years at supervisory level
• Excellent leadership and people management skills
• Proven ability to network, recruit, train, develop and assess talent
• Excellent communication, customer service and interpersonal skills
• Proven ability to increase sales and profitability
• Strong clientele background
• Technical proficiency with SAP and POS systems
• Good command spoken and written of English

Sales management:

• Responsible for achieving category sales target by following store sales plan and managing daily, weekly and monthly sales operation
• Analyzing sales reports, indicating key issues, making development plan

Product management:

• Responsible for new product and visual merchandising
• Responsible for tracking product sell-through
• Responsible for making sales plans by analyzing product information and relevant data
• Assist in perfecting the product management process
• Effectively control and manage inventory
• Routinely report sales to store manager

Operation management:

• Monitor daily shift work and ensure smooth store operation
• Ensure store operation under company standard process and procedure
• Ensure store VM in BENLAI way
• Monitor and manage VM routinely to provide customers with a high standard of satisfaction at any time

People management:

• Coach and train sales associates, ensuring that sales associates is able to complete tasks independently
• Assist store management in building a sales associate development plan
• Daily store operation work

REQUIREMENTS

• A diploma or above, with at least 3 years of retail experience, working in the apparel business is preferred
• Ability to provide leadership, motivate and develop staff through company values
• Excellent written and verbal communication skills
• Proven organizational and analytical skills
• Ability to be proactive to drive sales by creating selling opportunities
• Strong merchandising skills with the ability to drive the business through creativity and extensive fashion knowledge
• Ability to work strategically, tactically, and operationally
• Ability to establish effective routines for excellent communication with all members of the team to maximize productivity
• Ability to provide feedback in a constructive and professional way
• Ability to handle conflict and resolve problems constructively
• Experience in administrating progressive discipline processes and performance management
• Able to do shift work, station in-store

What to Expect

As a Store Manager at Tesla you are a seasoned and charismatic retail leader, responsible for overseeing and driving sales and delivery operations at your location. In this role, you will be responsible for leading the overall management and sales execution, recruitment, training, and development of a dynamic store team. Your team will look to you to set the standard for open communication, active problem solving, and a positive work environment. We expect you to be 100% committed to the success of your team, and actively involve yourself in your team members' growth and development. You are a hands-on coach with a strong business acumen. You seek constant improvement of performance and have a strong understanding of numbers and KPIs.

What You'll Do

• Help drive business and maximize sales through customer service, product knowledge, merchandise presentation and promotion
• Implement all operational policies and procedures in order to satisfy the needs of the customer while helping Tesla achieve its goals
• Lead the interviewing and recruitment of candidates who possess the skills necessary to help achieve store goals
• Train and develop a staff to consistently perform to company standards
• Lead in the planning, implementation, and follow up of store operational tasks and projects including but not limited to outbound events and sales networking activities
• Control store expenses, including staffing, supplies, and services
• Adhere to processes regarding merchandise display and physical inventory
• Experiment with and promote daily workflow efficiency improvements within local team, share proven best practices with peers and management
• Represent Tesla in a professional and responsible manner when communicating with others both inside and outside the company
• Your performance will be measured by your ability to manage a productive team of Owner Advisors who are demonstrating strong sales performance and maintaining robust and active potential customer pipelines and Product Specialists who are actively engaging and signing up potential customers for sales follow up all while maintaining excellent customer satisfaction ratings for your store
• Employee must seriously learn about the company and products related knowledge, and pass internal testing; otherwise he/she will not be able to meet the full time employee's requirement
• Other Responsibilities: Perform other related duties as assigned, based on the business need

What You'll Bring

• 8 years working experience in retail , industry and key account sales with proven track record to meet or exceed targets and goals , 3 years above team management experience
• Excellent business development ability and business negotiation skills
• Logic thinker. Sensitive to facts and sales data, excellent logic analysis ability
• Self-starter who possesses exceptional time management skills and has great attention to detail
• Highly appreciate Tesla's startup culture and equip with a startup mentality
• Able to work under pressure, ability to manage team member and meet sales target in a fast-paced working environment
• Exceptional self-management and self-learning ability
• Ability to prioritize, manage multiple projects, and adhere to business-critical deadlines
• Excellent written and verbal communication skills
• Ability to communicate relevant information to all levels of the organization
• Passionate dedication and ethical approach to sales management and operations
• Team player. Ability to develop collaborative relationships and act as a well-respected, trusted partner that others want to work with
• Strong knowledge and proven work experience with retail store operations and systems
• Fluent communication in English and local language

Store Manager

JD Sports Ngamwonwan

Assistant Store Manager

JD Sports Icon Siam

JD Sports Central Pinklo

Floor Manager

JD Sports Future Park

JD Sports Siam Center

Supervisor

JD Sports Icon Siam

JD Sports Mega

JD Sports Siam Center

JD Sports Terminal 21 Asok

JD Sports Central Westgate

Role Overview

Being part of the store's Junior Management team you will provide managerial support and help maintain and improve the levels of customer service throughout your section. You will provide assistance in the supervision of all staff while maintaining the standards of the shop floor. Furthermore you will deal with certain managerial processes on a daily basis as instructed by Store Management.

Customer Service

• Provide customers with excellent levels of Customer service.
• Deal with customer complaints and enquires, providing the best possible outcome.
• Ensure the personal appearance of sales staff is in line with company guidelines.
• Have an understanding of the Customer Service measuring programme- Observation Checklist

Sales

• Ensure that targets are achieved and, where possible, exceeded.
• Monitor staff service levels in order to maximise store sales.
• Utilise in store devices- Kiosk, making sure that the customer is offered the whole product range
• Use reports to assist you in product placement of key selling lines, i.e. Top Sales Report, Wall Sales Report, Branch Trade Review Report

Training & Development

• Encourage personal progression throughout your store
• Provide assistance with the induction and training of new starters.
• Assist with the development of existing staff, ensuring that personnel complete the relevant assessments.

What we are looking for in you are:

• Passion in retail business
• Good Customer Service
• Good Communication Skills - able to speak in English and Chinese (good to have)
• Confident and outgoing
• Sales driven

Build and maintain strong relationships with key retail and IT chain partners.

Lead account planning, performance reviews, and sales strategy execution across channels.

Drive sell-in and sell-out performance to achieve monthly and quarterly sales targets.

Coordinate promotions and campaigns to stimulate consumer demand in partner stores.

Ensure proper product display and brand visibility in all partner stores.

Oversee planogram compliance and manage point-of-sale (POS) materials and in-store marketing execution.

Collaborate with supply chain and inventory teams to ensure optimal stock levels across retail chains.

Gather and analyze market insights and competitors activities within retail and IT channels.

Provide feedback to marketing and product teams for tactical and strategic improvements.

Work closely with marketing, product, sales operations, and training teams to support channel development.

Coordinate channel-specific training programs to ensure frontline staff are well-equipped to represent the brand.

Bachelor s degree in Business Administration, Marketing, or a related field.

3-5 years of experience in channel sales, retail management, or IT chain partnerships.

Strong understanding of Thailand s IT and modern trade retail landscape.

Excellent communication, negotiation, and relationship management skills.

Proficiency in MS Office (especially Excel and PowerPoint).

Retail Marketing Strategist_ Key Responsibilities: 1. Strategic Planning Support.

Assist in researching, analyzing, and developing growth strategies, market expansion plans, and proposing new franchise models.

Support the Manager in identifying new market opportunities, analyzing competitors, and monitoring telecommunication industry trends relevant to the retail franchise business.

Collaborate in formulating long-term strategic plans for the franchise department.

1. Market Research, Business Intelligence & Franchise Planning.

Conduct market research to understand customer behavior, competitor offerings, and the dynamics of the telecommunications industry.

Gather insights on industry best practices in franchising and telecom retail operations.

Analyze demographic and geographic data to identify optimal location selection criteria for new franchise stores.

Conduct feasibility studies for new site selection and franchise expansion initiatives. 3. Data Analysis and Reporting.

Collect, analyze, and interpret data related to franchise performance (e.g., sales, profitability, operational efficiency, franchisee satisfaction).

Prepare and present regular and ad-hoc reports on franchise performance, market trends, and strategic projects to executives and key stakeholders.

Identify and monitor key performance indicators (KPIs) for franchise operations and evaluate progress against targets.

Job skills required: Sales, Negotiation, Compliance

Job skills preferred: Excel, Market Research, Research

Sales Retail_ Key Responsibilities:

• Manage Retail & IT Chain Channels:

• Build and maintain strong relationships with key retail and IT chain partners

• Lead account planning, performance reviews, and sales strategy execution across channels.

• Sales Target Achievement:

• Drive sell-in and sell-out performance to achieve monthly and quarterly sales targets.

• Coordinate promotions and campaigns to stimulate consumer demand in partner stores.

• Merchandising & In-Store Execution:

• Ensure proper product display and brand visibility in all partner stores.

• Oversee planogram compliance and manage point-of-sale (POS) materials and in-store marketing execution.

• Stock & Product Allocation Management:

• Collaborate with supply chain and inventory teams to ensure optimal stock levels across retail chains.

• Market & Competitor Analysis:

• Gather and analyze market insights and competitors' activities within retail and IT channels.

• Provide feedback to marketing and product teams for tactical and strategic improvements.

• Cross-functional Collaboration:

• Work closely with marketing, product, sales operations, and training teams to support channel development.

• Coordinate channel-specific training programs to ensure frontline staff are well-equipped to represent the brand.

• Qualifications:

• Bachelor's degree in Business Administration, Marketing, or a related field.

• 3–5 years of experience in channel sales, retail management, or IT chain partnerships.
• Strong understanding of Thailand's IT and modern trade retail landscape.
• Excellent communication, negotiation, and relationship management skills.
• Proficiency in MS Office (especially Excel and PowerPoint).

1. Strategic Planning Support

• Assist in researching, analyzing, and developing growth strategies, market expansion plans, and proposing new franchise models.
• Support the Manager in identifying new market opportunities, analyzing competitors, and monitoring telecommunication industry trends relevant to the retail franchise business.
• Collaborate in formulating long-term strategic plans for the franchise department.

2. Market Research, Business Intelligence & Franchise Planning

• Conduct market research to understand customer behavior, competitor offerings, and the dynamics of the telecommunications industry.
• Gather insights on industry best practices in franchising and telecom retail operations.
• Analyze demographic and geographic data to identify optimal location selection criteria for new franchise stores.
• Conduct feasibility studies for new site selection and franchise expansion initiatives. 3. Data Analysis and Reporting
• Collect, analyze, and interpret data related to franchise performance (e.g., sales, profitability, operational efficiency, franchisee satisfaction).
• Prepare and present regular and ad-hoc reports on franchise performance, market trends, and strategic projects to executives and key stakeholders.
• Identify and monitor key performance indicators (KPIs) for franchise operations and evaluate progress against targets.