540 Store Operations jobs in Thailand

Responsibilities:

• Managing all product content across various eCommerce channels, including Webstore, Lazada, Zalora, and LINE.
• Making sure products are always ready to sell and well presented to the customer to maximize sales volume
• Coordinating with internal (warehouse, production) as well as external (brands, e-commerce channels) parties
• Coordinating supply chain and inventory management with suppliers
• Researching market data and monitoring competitors' promotions online
• Helping brand clients grow their sales on online channels as fast as possible

Qualifications:

• Bachelor's Degree (New graduates are welcome)
• Good computer skills and ability to quickly adapt to new software and systems.
• MS Excel knowledge, such as Pivot or Vlookup
• Ability to work in a fast-moving environment
• Attention to detail
• Fluent in Thai
• Be able to communicate in English

Key Responsibilities:

• Oversee and supervise day-to-day retail operations for a group of stores across Bangkok and regional areas, ensuring consistency in service, standards, inventory control, and operational efficiency.
• Set clear performance objectives for each store, track progress, and implement strategies to drive sales growth and profitability.
• Analyze store performance, identify opportunities, and implement action plans to drive sales and profitability.
• Execute promotional and sales strategies at the store level to maximize conversion rates and transaction value.
• Manage inventory levels across all stores to ensure optimal product availability while minimizing stock shortages and overages.
• Identify and implement process improvements to enhance efficiency and cost-effectiveness.
• Monitor competitor activity and local market dynamics to support store performance and adaptability.
• Ensure all assigned stores comply with company SOPs, operational policies, health & safety standards, and retail regulations.
• Collaborate with the marketing team to roll out promotions, events, and local campaigns that drive foot traffic and brand awareness.
• Work closely with HR to support recruitment, performance management, training, and employee engagement.
• Conduct regular store visits to audit performance, address operational gaps, and provide hands-on support to frontline teams.
• Lead and coordinate special projects, including new store openings, renovations, and promotional events, ensuring timely and cost-effective execution.
• Prepare regular visit reports or tour notes for management, summarizing sales performance, operations, customer feedback, and improvement initiatives.
• Provide strong leadership and coaching to Store Managers, fostering a high-performance and customer-centric culture.

Oversee and manage all aspects of the store's day-to-day operations, including staffing, scheduling, and resource allocation. Ensure the store operates smoothly and efficiently.

Manage relationships with suppliers, vendors, and service providers. Negotiate terms and contracts to support the store's operational needs and maintain strong partnerships.

Set high standards for customer service and ensure they are consistently met or exceeded. Train and support the team in delivering exceptional customer experiences, handling customer inquiries, and resolving issues effectively.

Lead and supervise operation team, providing guidance, feedback, and coaching. Foster a positive work environment, encourage teamwork, and promote professional development among team members.

Oversee the inventory control team and ensure accurate and up-to-date stock records through regular stock audits and cycle counts.

Prepare an insightful inventory report, providing valuable insights for strategic decision-making and identifying areas for improvement.

Contribute to store's financial planning & forecasting, monitor store expenses, and identify opportunities for cost savings.

Work closely with other departments, such as merchandising, marketing, and sales, to align operational efforts with overall business objectives. Participate in cross-functional meetings to share insights and contribute to strategic decision-making.

Bachelor's degree in Business Administration, Retail Management, or a related field.

A minimun of 5 years experience in retail operations management, preferably in similar retail environment. Demonstrated success in leading teams and optimizing store operations is essential.

Excellent leadership and people management skills, with a track record of motivating and developing teams. Ability to lead by example, foster a positive work culture, and effectively delegate responsibilities.

Strong analytical abilities, including data interpretation and decision-making based on KPIs. The capacity to identify operational challenges and implement effective solutions.

Location: Head Office - The Emsphere (BTS Prompong).

Job skills required: Contracts, Teamwork

Roles & Responsibilities:

• Oversee and manage all aspects of the store's day-to-day operations, including staffing, scheduling, and resource allocation. Ensure the store operates smoothly and efficiently.
• Manage relationships with suppliers, vendors, and service providers. Negotiate terms and contracts to support the store's operational needs and maintain strong partnerships.
• Set high standards for customer service and ensure they are consistently met or exceeded. Train and support the team in delivering exceptional customer experiences, handling customer inquiries, and resolving issues effectively.
• Lead and supervise operation team, providing guidance, feedback, and coaching. Foster a positive work environment, encourage teamwork, and promote professional development among team members.
• Oversee the inventory control team and ensure accurate and up-to-date stock records through regular stock audits and cycle counts.
• Prepare an insightful inventory report, providing valuable insights for strategic decision-making and identifying areas for improvement.
• Contribute to store's financial planning & forecasting, monitor store expenses, and identify opportunities for cost savings.
• Work closely with other departments, such as merchandising, marketing, and sales, to align operational efforts with overall business objectives. Participate in cross-functional meetings to share insights and contribute to strategic decision-making.

Qualifications:

• Bachelor's degree in Business Administration, Retail Management, or a related field.
• A minimun of 5 years experience in retail operations management, preferably in similar retail environment. Demonstrated success in leading teams and optimizing store operations is essential.
• Excellent leadership and people management skills, with a track record of motivating and developing teams. Ability to lead by example, foster a positive work culture, and effectively delegate responsibilities.
• Strong analytical abilities, including data interpretation and decision-making based on KPIs. The capacity to identify operational challenges and implement effective solutions.

Location: Head Office - The Emsphere (BTS Prompong)

Qualification

• Bachelor Degree (new graduates are welcome)
• Good computer skills and ability to quickly adapt to new software and systems.
• MS Excel knowledge such as pivot or vlook up
• Ability to work in a fast-moving environment
• Attention to detail
• Fluent Thai
• Be able to communicate in English

Responsibilities

• Managing all product contents on eCommerce channels, such as webstore, Lazada, Zalora, LINE, etc.
• Making sure products are always ready-to-sell and well presented to the customer to maximize sales volume
• Coordinating with internal (warehouse, production) as well as external (brands, e-commerce channels) parties
• Coordinating supply chain and inventory management with suppliers
• Researching market data and monitoring competitors' promotions online
• Helping brand clients grow their sales on online channels as fast as possible

Job Summary:

The Store Operations Manager is responsible for overseeing and optimizing the performance of multiple EVEANDBOY retail stores across Bangkok and upcountry. This role ensures consistent operational execution, drives sales growth, enhances customer experience, and maintains brand standards across all locations under their supervision.

Key Responsibilities:

• Oversee and supervise day-to-day retail operations for a group of stores across Bangkok and regional areas, ensuring consistency in service, standards, inventory control, and operational efficiency.
• Set clear performance objectives for each store, track progress, and implement strategies to drive sales growth and profitability.
• Analyze store performance, identify opportunities, and implement action plans to drive sales and profitability.
• Execute promotional and sales strategies at the store level to maximize conversion rates and transaction value.
• Manage inventory levels across all stores to ensure optimal product availability while minimizing stock shortages and overages.
• Identify and implement process improvements to enhance efficiency and cost-effectiveness.
• Monitor competitor activity and local market dynamics to support store performance and adaptability.
• Ensure all assigned stores comply with company SOPs, operational policies, health & safety standards, and retail regulations.
• Collaborate with the marketing team to roll out promotions, events, and local campaigns that drive foot traffic and brand awareness.
• Work closely with HR to support recruitment, performance management, training, and employee engagement.
• Conduct regular store visits to audit performance, address operational gaps, and provide hands-on support to frontline teams.
• Lead and coordinate special projects, including new store openings, renovations, and promotional events, ensuring timely and cost-effective execution.
• Prepare regular visit reports or tour notes for management, summarizing sales performance, operations, customer feedback, and improvement initiatives.
• Provide strong leadership and coaching to Store Managers, fostering a high-performance and customer-centric culture.

Qualifications:

• Bachelor's degree or higher in Business Administration, Marketing, or a related field.
• Minimum 8 years of hands-on experience managing 10–20 retail stores, with a proven track record of operational excellence and sales leadership.
• A high-energy leader with a relentless drive to execute—committed to being on the ground, in the details, and available 7 days a week if needed to achieve results.
• Inspires and empowers teams with purpose, passion, and urgency while cultivating a high-performance, customer-obsessed culture.
• Thrives in a fast-paced, ever-changing retail environment, with the agility to lead through uncertainty and act quickly.
• Strong, action-oriented problem solver with sharp decision-making skills to overcoming challenges.
• Deep understanding of retail operations, sales optimization, customer experience, visual merchandising execution, retail management platforms, POS systems, and reporting tools.
• Analytical and results-focused, with the ability to translate data into strategy and action.
• Fully mobile and ready to travel across Bangkok and upcountry provinces

Why Join Us?Be part of EVEANDBOY, Thailand's #1 beauty retailer, where innovation, style, and customer experience come together. Every role plays a part in shaping the future of how customers discover and fall in love with beauty. Join a passionate, forward-thinking team where your ideas spark change and your work drives real impact. If you dream big and move fast, we'd love to have you on our team.

ROLES & RESPONSIBILITIES:

Sales and Store Operations Strategy & Execution:

· Develop and execute store operational strategies to achieve sales, enhance staff productivity (across both EveandBoy-owned and brand-operated counters), optimize store workflows, streamline inventory movement, and elevate the customer shopping experience.

· Develop and implement standardized store operating procedures (SOPs) to ensure consistent execution and efficiency across all branches.

People Leadership & Store Performance:

· Lead, coach, and manage regional and shop managers, ensuring consistent execution of operational standards and customer service aligned with EveandBoy's brand image.

· Design and roll out training programs focused on product knowledge, beauty consultation, sales techniques, and operational excellence to upskill front-line teams.

· Conduct routine store walkthroughs and operational audits to identify improvement areas, ensure planogram compliance, and reinforce brand and service standards.

Routine Retail Operations & Inventory Management:

· Ensure timely execution of price updates and promotional changes in-store, covering all SKUs with full accuracy and alignment across branches.

· Oversee end-to-end inventory processes, including inbound shipments, shelf replenishment, inter-branch transfers, stock expiration monitoring, and return-to-vendor (RTV) processes, ensuring accurate stock levels and adherence to EveandBoy's inventory control policies.

· Collaborate with supply chain, distribution center, product/category management, and merchandising teams to align in-store execution, promotional plans, and new product launches.

Performance Monitoring & Financial Oversight:

· Monitor and evaluate store-level KPIs, including sales performance, foot traffic, units per transaction, average ticket size, inventory turnover, and personnel expenses.

· Create actionable initiatives and in-store promotional activities to drive sales growth across all product groups, brands, and categories.

· Manage store operations budgets, identifying operational efficiencies and cost-saving opportunities while maintaining a high-performance, customer-focused environment.

Operational Platforms & Digital Tools:

· Champion the integration of store-facing digital tools such as POS system upgrades, task management platforms, internal communication tools, omni-channel solutions, loyalty program systems, and inventory tracking technologies.

· Collaborate with IT and operations teams to evaluate, select, and implement systems that improve store productivity and reduce manual workloads.

· Lead or support strategic projects aimed at improving operational scalability, cost efficiency, and long-term business growth.

Risk Management, Store Audit & Compliance:

· Proactively assess and mitigate risks related to operational disruptions, customer service gaps, safety, and regulatory compliance.

· Conduct regular audits across store locations to ensure compliance with company policies, SOPs, and regulatory standards.

· Follow up on previous audit findings and verify implementation of corrective actions.

QUALIFICATIONS:

·    Bachelor's degree in Business Administration, Retail Management, or related field

·    Minimum of 15 years of experience in multi-unit retail or store operations leadership with over 100 store network

·    Strategic thinker with strong executional ability, cross-functional leadership, retail operations experience and large-scale store networks.

·    Strong analytical and problem-solving skills with a data-driven mindset.

·    Excellent leadership, communication, and organizational abilities.

·    Knowledge of retail management systems (POS, ERP) and operational technologies.

Job Description

Responsibilities:

• Support the execution of promotion plans and campaign coordination.
• Manage the store operations team, ensuring efficient workflows and strong team performance
• Responsible for product listings and pricing submission.
• Assist in managing the workflow of the team to ensure all submissions and tasks are done in a timely manner
• Work closely with cross-functional teams (KAM, Content, Customer Service)
• Other ad-hoc projects related to online sales

Who we look for – the ideal profile:

• Bachelor's degree in any fields
• Team management skill, able to manage a team and allocate tasks to the appropriate team members
• 4-5 years experience in Key account management or Store operations in Ecommerce (Lazada / Shopee), with another enabler, or with a brand or distributors
• Flexible & collaborative attitude, looking to make an impact and thriving in a fast-paced Ecommerce environment
• Strong interpersonal, relationship and communication, and data analysis
• Can work under pressure and urgency to accomplish the desired results under the designated deadline

Benefit:

• 13 days of annual vacation + birthday leave
• Health insurance
• 5-day work week
• WFH Policy: 2-3 days per week
• Bonus
• Office location: Maneeya Center (Chidlom BTS Station)

Come and Join us Please APPLY NOW

About Us
Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, a wide range of Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities.

We are growing rapidly and as the exclusive partner of Flywheel in SEA, we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital commerce in SEA, and experience what it takes to drive a successful ecommerce business end to end.

Job Description
Responsibilities:

• Support the execution of promotion plans and campaign coordination.
• Responsible for product listings and pricing submission.
• Manage the store operations team, ensuring efficient workflows and strong team performance
• Assist in managing the workflow of the team to ensure all submissions and tasks are done in a timely manner
• Work closely with cross-functional teams (KAM, Content, Customer Service)
• Other ad-hoc projects related to online sales

Who we look for – the ideal profile:

• Bachelor's degree in any fields
• 3-5 years experience in Key account management or Store operations in Ecommerce (Lazada / Shopee), with another enabler, or with a brand or distributors
• Able to manage a team of 7 to 10 people and allocate tasks to the appropriate team members.
• Flexible & collaborative attitude, looking to make an impact and thriving in a fast-paced Ecommerce environment
• Strong interpersonal, relationship and communication, and data analysis
• Can work under pressure and urgency to accomplish the desired results under the designated deadline

What we offer:

• Excellent and competitive compensation package
• Professional and open international working environment – culturally integrating the best of all cultures to take the best of each and ensure we build an energetic, commercial, and fun working atmosphere.
• You are one of the pioneers of a new and cutting edge Intrepid product underpinned by strong tech. You have a key position in the Intrepid Insights team working on a unique product solving complex data challenges.
• Ample opportunity for personal and professional development, both on the job and through regular training (Ecommerce topics, technical skills, soft skills and leadership training) made available on our proprietary learning platform Intrepid University
• You will work with many brilliant co-workers who are movers and shakers of the industry, as well as with leading brand and ecosystem partners across all categories to shape their presence across all ecommerce platforms in the years to come, and will have a broad view on the latest developments in the South East Asian e-commerce ecosystem

Note: we will not be accepting any unsolicited resumes or CVs from headhunting or recruitment agencies at this point. Any CVs or profiles shared with us will not be entertained, and in the event of dispute, Intrepid will not be liable for any material compensation to third parties