211 Support Analyst jobs in Thailand

Company Description

"The Bosch Group is a global leader in technology and services, achieving annual sales of approximately 90 billion euros and employing over 400,000 associates worldwide.

With operations in around 60 countries through 470 subsidiaries and regional companies, Bosch is a major player across four key business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. Driven by a commitment to connected living, Bosch develops innovative solutions that improve quality of life globally.

Bosch Automotive Thailand is a key player in the automotive sector, offering a wide range of products and services, including advanced braking systems, vehicle motion components, powertrain solutions, and technologies for electric and hybrid vehicles. With a focus on sustainability and innovation, Bosch Thailand supports the transition to electric mobility and the development of connected, automated, and personalized automotive technologies. The company has achieved significant growth, with a strong commitment to quality, safety, and environmental responsibility. Bosch continues to play a crucial role in Thailand's automotive industry and its efforts toward decarbonization and sustainable mobility.

We are a dynamic and rapidly growing company committed to innovation and excellence in our industry. Our team is passionate, forward-thinking, and dedicated to achieving our mission.

As we continue to expand, we are seeking a vibrant and proactive talent to join our team."

Job Description

Controlling Support Analyst – Be the Brain Behind the Numbers

 Location: Amata City Rayong | Robert Bosch Automotive Technologies (Thailand) Co., Ltd.

Are you a detail-oriented analyst with a passion for financial data, reporting, and turning numbers into meaningful insights? We're looking for a Controlling Support Analyst to play a key role in supporting our Controlling team with financial data extraction, validation, reporting, and more.

This role offers a unique opportunity to gain exposure to SAP, business reviews, dashboards, and transfer pricing operations in a dynamic, fast-paced environment.

 What you will do:

• Extract, validate, and analyze financial data from SAP and related systems to support business decisions.
• Prepare and upload financial data to dashboards and reporting platforms with accuracy and attention to detail.
• Contribute to monthly business reviews, ensuring timely and reliable data submission for key stakeholders.
• Maintain and update transfer pricing data in SAP in alignment with internal guidelines.
• Respond to ad hoc reporting requests from the Controlling team by creating, updating, and refining financial reports.
• Perform routine reporting tasks including data validation, plausibility checks, and report generation.

Qualifications

 What You Bring:

• A degree in Finance, Accounting, Business Administration, Economics, or a related field
• Analytical mindset with attention to detail
• Familiarity with SAP (especially data extraction and financial modules) is a plus
• Comfortable working with Excel, dashboards, and reporting tools (Power BI, Tableau, or others)
• Good understanding of financial processes, KPIs, and reporting cycles
• Self-motivated, dependable, and able to manage recurring tasks with consistency
• Team player with a can-do attitude and clear communication skills

Additional Information

 Why This Role?

• Gain hands-on experience with SAP financial systems and dashboards.
• Be part of our controlling team that contributes to key business decisions.
• Build a solid foundation in financial controlling and corporate finance.
• Work in a collaborative, international environment with opportunities to grow.

Company Description

"The Bosch Group is a global leader in technology and services, achieving annual sales of approximately 90 billion euros and employing over 400,000 associates worldwide.

With operations in around 60 countries through 470 subsidiaries and regional companies, Bosch is a major player across four key business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. Driven by a commitment to connected living, Bosch develops innovative solutions that improve quality of life globally.

Bosch Automotive Thailand is a key player in the automotive sector, offering a wide range of products and services, including advanced braking systems, vehicle motion components, powertrain solutions, and technologies for electric and hybrid vehicles. With a focus on sustainability and innovation, Bosch Thailand supports the transition to electric mobility and the development of connected, automated, and personalized automotive technologies. The company has achieved significant growth, with a strong commitment to quality, safety, and environmental responsibility. Bosch continues to play a crucial role in Thailand's automotive industry and its efforts toward decarbonization and sustainable mobility.

We are a dynamic and rapidly growing company committed to innovation and excellence in our industry. Our team is passionate, forward-thinking, and dedicated to achieving our mission.

As we continue to expand, we are seeking a vibrant and proactive talent to join our team."

Job Description

Controlling Support Analyst – Be the Brain Behind the Numbers

 Location: Amata City Rayong | Robert Bosch Automotive Technologies (Thailand) Co., Ltd.

Are you a detail-oriented analyst with a passion for financial data, reporting, and turning numbers into meaningful insights? We're looking for a Controlling Support Analyst to play a key role in supporting our Controlling team with financial data extraction, validation, reporting, and more.

This role offers a unique opportunity to gain exposure to SAP, business reviews, dashboards, and transfer pricing operations in a dynamic, fast-paced environment.

 What you will do:

• Extract, validate, and analyze financial data from SAP and related systems to support business decisions.
• Prepare and upload financial data to dashboards and reporting platforms with accuracy and attention to detail.
• Contribute to monthly business reviews, ensuring timely and reliable data submission for key stakeholders.
• Maintain and update transfer pricing data in SAP in alignment with internal guidelines.
• Respond to ad hoc reporting requests from the Controlling team by creating, updating, and refining financial reports.
• Perform routine reporting tasks including data validation, plausibility checks, and report generation.

Qualifications

 What You Bring:

• A degree in Finance, Accounting, Business Administration, Economics, or a related field
• Analytical mindset with attention to detail
• Familiarity with SAP (especially data extraction and financial modules) is a plus
• Comfortable working with Excel, dashboards, and reporting tools (Power BI, Tableau, or others)
• Good understanding of financial processes, KPIs, and reporting cycles
• Self-motivated, dependable, and able to manage recurring tasks with consistency
• Team player with a can-do attitude and clear communication skills

Additional Information

 Why This Role?

• Gain hands-on experience with SAP financial systems and dashboards.
• Be part of our controlling team that contributes to key business decisions.
• Build a solid foundation in financial controlling and corporate finance.
• Work in a collaborative, international environment with opportunities to grow

Responsibilities

ServiceDesk

· Prioritize incoming incidents, requests, problems and tasks to give realistic and reliable dates to requestor

· Analyze, monitor and resolve those incidents, requests, problems and tasks

· Escalate when required to appropriate global group or external vendor/customer

· Track all steps through to final resolution in ServiceNow for traceability

· Follow up and confirm provided resolution with requestor

· Follow all policies and procedures as defined in our standard operating procedures

· Create and edit documentation for IT and end users for common incidents and requests

· Non-stop communication and follow-up with end users and/or IT members on tickets that you manage

· Evaluate resolutions and find ways to prevent future issues (root cause analysis)

· Install images on Laptops, Desktops, and Thin Clients

· Thorough documentation of assets and tickets that you are managing

Global work

· Work globally in teams to provide/establish global standards

· Coordinate local/global IT project tasks with global IT team

Business liaison

· Continuously looking for improvement in IT-related areas to increase business efficiency

· Prepare site notices, user guides and trainings to inform users about IT topics

Budget

· Monitor local site IT budget (capital and expense)

· Prepare capital requests and purchase orders to procure equipment

Remote site support

· Support remote locations as assigned

Knowledge of these systems a plus

· SCCM, Active Directory, VM Ware, Office 365, InTune, Cisco Call Manager

QualificationsBachelor's Degree or 2-4 years relevant work experience

Why CCC?

At CCC, we're not just a company; we're a community. We believe in nurturing talent and empowering individuals to shape the future of technology-driven customer support. As a System Support Analyst, you have the opportunity to be part of a dynamic team that's redefining customer service. Join us on this exciting journey to create a better CCC.

Top 5 Skills We Value:

1. Unix/Linux Expertise: Proficiency in Unix and Linux is essential for maintaining our cutting-edge Terminal Automation System (TAS).

2. Customer-Centric: Your dedication to delivering exceptional customer experiences is the foundation of our success.

3. Technical Troubleshooting: Your ability to swiftly diagnose and resolve technical issues keeps our operations running smoothly.

4. Scripting Knowledge: Familiarity with scripting languages empowers you to automate processes and enhance efficiency.

5. Data Insights: Harness the power of data to identify opportunities and provide valuable recommendations.

Responsibilities:

1. Provide customer support for our Terminal Automation System.

2. Participate in a 24x7 rotating shift support system, ensuring mission-critical operations.

3. Be the first point of contact for customers, offering outstanding service.

4. Troubleshoot and resolve technical issues, updating our system for future reference.

5. Manage customer service records and escalate unresolved issues as needed.

6. Analyze customer site data, identifying areas for improvement and value-added services.

7. Contribute to CCC's growth and revenue through insights and training sessions.

8. Support ad-hoc project requirements.

9. Perform other duties as agreed with the CCC Leadership Team.

Role Competencies:

Qualifications:

1. A recognized Certificates, Diploma or Degree in IT, Engineering with at least 1 year experience

2. Fresh graduates are encouraged to apply

3. Proficiency in English and Thai

4. Knowledge of Unix / Linux, HTML5, Oracle Database, C +, JavaScript's knowledge will be added advantage

5. Must be able to work on shifts & Public Holidays

6. Customer-oriented with good interpersonal and communication skills

7. Passionate and enthusiastic about customer service

Experience / Personal Requisites:

1. Call centre experienced

2. Experience in remote technical support

3. Knowledge in Unix or Linux

4. Strong communication skills

We value your skills and expertise at CCC, and we're excited to have you on board as we evolve into a future-focused customer support organization. Join us, and together, we'll shape CCC's future.

Are you inspired by challenging the status quo? Do you thrive in collaborative environments that drive results? If so, Gates could be for you.

Gates is a leading manufacturer of application-specific fluid power and power transmission solutions. We push the boundaries of material science to engineer solutions that continually exceed customer expectations.

Let's simplify it, think belts and hoses. Found in motorcycles, conveyor belts, cars, tractors, blenders, vacuum cleaners, bicycles, & 3D printers just to name a few. Because why not do it all?

Essential Duties And Responsibilities

• Product Competitiveness (35 %) – Gather market / competitor intelligence, highlight product gaps, and work with the regional Product Management team to localize or launch new SKUs to keep our portfolio competitive.
• Quotation & Pricing Management (25 %) – Own the master price-list in SAP; generate customer quotations within SLA; ensure price accuracy and margin compliance.
• Customer Interface & Escalations (15 %) – Act as first line of response for warranty claims, shipment delays, and payment issues; coordinate root-cause resolution with Customer Service, Logistics and Finance.
• Sales Support & Order Governance (15 %) – Convert approved quotes to orders, track OTIF (On-Time In-Full) and back-orders, and monitor stock ageing to support sales targets.
• Reporting & Continuous Improvement (10 %) – Produce monthly dashboards on sales, margin, claims; lead improvement projects to shorten quote cycle time and reduce warranty cost.

Keys to Success

• Demonstrate strong analytical ability to balance price competitiveness with margin protection.
• Communicate clearly with regional Product, Sales, CS and external customers.
• Resolve escalations within agreed SLAs and drive preventive actions.
• Maintain 100 % accuracy in pricing data and reporting

Requirements And Preferred Skills

• Bachelor's degree in Engineering, Supply Chain, or Business.
• 3–6 years in automotive aftermarket, industrial parts or related B2B environment (sales support, pricing, or product role).
• Proficient in SAP/Oracle ERP, advanced Excel/Power BI; CRM experience preferred.
• Fluent Thai and business-level English.
• Strengths in data analysis, customer focus, and cross-functional collaboration.

WHY GATES?

Founded in 1911 in Denver, Colorado, Gates is publicly traded on the NYSE. While we might operate in a vast amount of time zones we operate as 'One Gates' and have a common goal of pushing the boundaries of materials science. We invest in our people, bringing real-world experience that enables us to solve our customers' diverse challenges of today and anticipate those of tomorrow.

WORK ENVIRONMENT

Gates is an Equal Opportunity and is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of race, sex, color, religion, age, disability, pregnancy, citizenship, sexual orientation, gender identity, national origin, protected veteran status, genetic information, marital status, or any other consideration defined by law.

Diamond Key International Group is hiring The #DKI team is looking for a
Customer Care Centre (CCC) Linux System Support Analyst
to join our team in #Bangkok, #Thailand.

System Support Analyst - Join the Future of CCC

Position:
CCC Operation System Support Analyst

Base Location:
Bangkok, Thailand.

Why CCC?

At CCC, we're not just a company; we're a community. We believe in nurturing talent and empowering individuals to shape the future of technology-driven customer support. As a System Support Analyst, you have the opportunity to be part of a dynamic team that's redefining customer service. Join us on this exciting journey to create a better CCC.

Top 5 Skills We Value:

1. Unix/Linux Expertise
   : Proficiency in Unix and Linux is essential for maintaining our cutting-edge Terminal Automation System (TAS).
2. Customer-Centric
   : Your dedication to delivering exceptional customer experiences is the foundation of our success.
3. Technical Troubleshooting
   : Your ability to swiftly diagnose and resolve technical issues keeps our operations running smoothly.
4. Scripting Knowledge
   : Familiarity with scripting languages empowers you to automate processes and enhance efficiency.
5. Data Insights
   : Harness the power of data to identify opportunities and provide valuable recommendations.

Responsibilities:

• Provide customer support for our Terminal Automation System.
• Participate in a 24x7 rotating shift support system, ensuring mission-critical operations.
• Be the first point of contact for customers, offering outstanding service.
• Troubleshoot and resolve technical issues, updating our system for future reference.
• Manage customer service records and escalate unresolved issues as needed.
• Analyze customer site data, identifying areas for improvement and value-added services.
• Contribute to CCC's growth and revenue through insights and training sessions.
• Support ad-hoc project requirements.
• Perform other duties as agreed with the CCC Leadership Team.

Role Competencies:

Qualifications:

• A recognized Certificates, Diploma or Degree in IT, Engineering with at least 1 year experience
• Fresh graduates are encouraged to apply
• Proficiency in English and Malay
• Knowledge of Unix / Linux, HTML5, Oracle Database, C +, JavaScript's knowledge will be added advantage.
• Knowledge of Cybersecurity, Scada or IT Networking would be advantageous.
• Must be able to work on shifts & Public Holidays
• Customer-oriented with good interpersonal and communication skills
• Passionate and enthusiastic about customer service

Experience / Personal Requisites:

• Call centre experienced
• Experience in remote technical support
• Knowledge in Unix or Linux
• Strong communication skills

We value your skills and expertise at CCC, and we're excited to have you on board as we evolve into a future-focused customer support organization. Join us, and together, we'll shape CCC's future.

If this sounds like the place where you can make a meaningful impact, we encourage you to apply.

Learn more about us here:

Ideally suited to those who are customer service inclined.

Our Thailand office is located in Bangkok, THAILAND.

• Kindly note only candidates with #Thai citizenship would be considered.

THE WORK: Join us in creating innovative solutions that make a difference You will have the opportunity to perform independently and become a subject matter expert while actively participating in discussions and contributing to providing solutions for work-related challenges. Your expertise in Application Platforms will be invaluable as you engage in exciting projects. We look forward to your unique contributions and fresh perspectives Design and code applications in accordance with functional and technical programming standards. Ensure applications operate effectively and meet service commitments. Analyze, design, build, and test new components or enhancements to existing modules. Develop reporting and analysis capabilities to support business needs. Collaborate with colleagues to identify and resolve application-related issues. HERE'S WHAT YOU WILL NEED: Master proficiency in Application Platforms. A minimum of 1 year of experience in relevant related skills. Bachelor's Degree in relevant field of studies. BONUS POINTS IF YOU HAVE: Advanced proficiency in Cloud Technologies. Intermediate proficiency in Software Development Life Cycle. Expert proficiency in Troubleshooting Techniques. Master proficiency in System Integration. Intermediate proficiency in User Experience Design.

THE WORK: Join us in creating innovative solutions that make a difference You will have the opportunity to perform independently and become a subject matter expert while actively participating in discussions and contributing to providing solutions for work-related challenges. Your expertise in Application Platforms will be invaluable as you engage in exciting projects. We look forward to your unique contributions and fresh perspectives

Design and code applications in accordance with functional and technical programming standards.

Ensure applications operate effectively and meet service commitments.

Analyze, design, build, and test new components or enhancements to existing modules.

Develop reporting and analysis capabilities to support business needs.

Collaborate with colleagues to identify and resolve application-related issues.

HERE'S WHAT YOU WILL NEED:

Master proficiency in Application Platforms.

A minimum of 1 year of experience in relevant related skills.

Bachelor's Degree in relevant field of studies.

BONUS POINTS IF YOU HAVE:

Advanced proficiency in Cloud Technologies.

Intermediate proficiency in Software Development Life Cycle.

Expert proficiency in Troubleshooting Techniques.

Master proficiency in System Integration.

Intermediate proficiency in User Experience Design.

.

Date: Aug 18, 2025

Location: Rayong, 21, TH, 21140

Company: Gates Corporation

• OVERVIEW:

We're looking for a highly motivated and detail-oriented individual to be the backbone of our automotive business across ASEAN. In this critical role, you will serve as the key link between the local sales team, regional product management, and our customers. You will help keep our aftermarket product portfolio competitive by identifying market needs and working closely on pricing and product launches. At the same time, you will support daily sales operations by preparing quotations, managing pricing data, and resolving escalations related to orders, shipments, and claims.

RESPONSIBILITIES:

• Product Competitiveness (35 %) – Gather market / competitor intelligence, highlight product gaps, and work with the regional Product Management team to localize or launch new SKUs to keep our portfolio competitive.
• Quotation & Pricing Management (25 %) – Own the master price-list in SAP; generate customer quotations within SLA; ensure price accuracy and margin compliance.
• Customer Interface & Escalations (15 %) – Act as first line of response for warranty claims, shipment delays, and payment issues; coordinate root-cause resolution with Customer Service, Logistics and Finance.
• Sales Support & Order Governance (15 %) – Convert approved quotes to orders, track OTIF (On-Time In-Full) and back-orders, and monitor stock ageing to support sales targets.
• Reporting & Continuous Improvement (10 %) – Produce monthly dashboards on sales, margin, claims; lead improvement projects to shorten quote cycle time and reduce warranty cost.
• Connecting with the PLM team in terms of automotive products (requiring reading of tech specs, supporting design discussions).

We're looking for someone who will demonstrate:

• • Demonstrate strong analytical ability to balance price competitiveness with margin protection.
• Communicate clearly with regional Product, Sales, CS and external customers.
• Resolve escalations within agreed SLAs and drive preventive actions.
• Maintain 100 % accuracy in pricing data and reporting

• None

• Bachelor's degree in Engineering, Supply Chain, or Business.
• 3–6 years in automotive aftermarket, industrial parts or related B2B environment (sales support, pricing, or product role).
• Proficient in SAP/Oracle ERP, advanced Excel/Power BI; CRM experience preferred.
• Fluent Thai and business-level English.
• Strengths in data analysis, customer focus, and cross-functional collaboration.