132 Support Consultant jobs in Thailand

This job is with HP, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Field Technical Support Consultant

Description -
What a Field Technical Support Consultant does at HP:

• Apply advanced technical knowledge to operate one or more technology areas (E.g. Audio Video Communication, Unified Communication & Microsoft/ Zoom Rooms).
• Integrate technical knowledge and business understanding to create problem solutions for customers.
• Resolve single and cross technology incidents independently.
• Work with team members to resolve unusually complex or cross-technology incidents.
• Proactively and reactively look for solutions to prevent problems from occurring in the team/ technology area.
• Apply Poly HP solutions to meet highly complex customer needs.
• Identify additional services that could lead to future service revenue growth.
• Build and maintain strong relationships up to senior management level in assigned accounts.
• Lead Customer Expectation management as part of the Business Escalation process.
• Visit onsite to manage Technical/ Business Escalations and troubleshooting if required.
• This role may occasionally need after-business hours support depending upon business requirements.

Individuals who do well in this role at HP, usually possess:

• Bachelor's degree preferred or Associate degree holder (Technical field).
• with 6- 8 years working experience in related fields desired.
• Thorough knowledge of Poly/ Cisco Voice & Video products and services offerings, competition, third-party products, and market trends.
• Broad knowledge of corporate organization, jobs, and policies.
• Comprehensive business, technical, or functional knowledge at an expert level.
• Communicate tactfully with diplomacy up to senior management levels within an organization.
• Apply advanced technical knowledge to operate one or more technology areas (E.g. VoIP or H323 Video, Microsoft Teams Rooms/ Zoom Rooms, Microsoft/ Linux Servers).
• Active listening skills and ability to adjust messages to audience level.
• Problem-solving skills (Proactive, reactive, and creative).
• Able to employ exemplary consulting skills by becoming a trusted advisor to the customer and providing clarity to solution determination.
• Provide suggestions for operational efficiencies.

Job -
Services

Schedule -
Full time

Shift -
No shift premium (Thailand)

Travel -
50%

Relocation -
Equal Opportunity Employer (EEO) -
HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you'd like more information about HP's EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law - Supplement

What a Field Technical Support Consultant Does At HP

• Apply advanced technical knowledge to operate one or more technology areas (E.g. Audio Video Communication, Unified Communication & Microsoft/ Zoom Rooms).
• Integrate technical knowledge and business understanding to create problem solutions for customers.
• Resolve single and cross technology incidents independently.
• Work with team members to resolve unusually complex or cross-technology incidents.
• Proactively and reactively look for solutions to prevent problems from occurring in the team/ technology area.
• Apply Poly HP solutions to meet highly complex customer needs.
• Identify additional services that could lead to future service revenue growth.
• Build and maintain strong relationships up to senior management level in assigned accounts.
• Lead Customer Expectation management as part of the Business Escalation process.
• Visit onsite to manage Technical/ Business Escalations and troubleshooting if required.
• This role may occasionally need after-business hours support depending upon business requirements.

Individuals who do well in this role at HP, usually possess:

• Bachelor's degree preferred or Associate degree holder (Technical field).
• with 6- 8 years working experience in related fields desired.
• Thorough knowledge of Poly/ Cisco Voice & Video products and services offerings, competition, third-party products, and market trends.
• Broad knowledge of corporate organization, jobs, and policies.
• Comprehensive business, technical, or functional knowledge at an expert level.
• Communicate tactfully with diplomacy up to senior management levels within an organization.
• Apply advanced technical knowledge to operate one or more technology areas (E.g. VoIP or H323 Video, Microsoft Teams Rooms/ Zoom Rooms, Microsoft/ Linux Servers).
• Active listening skills and ability to adjust messages to audience level.
• Problem-solving skills (Proactive, reactive, and creative).
• Able to employ exemplary consulting skills by becoming a trusted advisor to the customer and providing clarity to solution determination.
• Provide suggestions for operational efficiencies.

Passionate about the world of tech?

What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?

Join our team as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let's see what it takes

What you will do:

• Provide exceptional customer support via chats and emails
• Stay familiar with the company's trading platform and general market conditions
• Build positive and long-lasting relationships with customers
• Meet team KPIs
• Always be up-to-date with cutting-edge technology
• Securely work with customers' sensitive information
• Apply the latest and greatest customer happiness practices
• Maintain working knowledge of our client's products and services
• Communicate with developers and other departments of various IT companies

What you need to succeed in this role:

• Native Japanese and English B2 communication skills
• At least 6 months of experience in live chat support
• Personal or professional experience in crypto
• Proof validation skills or payment/banking knowledge
• Strong analytical skills / logical thinking skills / problem-solving skills
• Able to work in a high-intensity working environment and put full commitment
• Positive and responsible attitude
• Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Will be a great plus:

• Experience with CRM systems
• Financial background

Benefits and Perks:

• Flexible schedule
• Opportunity to work fully remotely
• Inclusive international environment
• Compensation in USD
• Good bonuses for referring friends
• Paid intensive training and probation
• Work-life balance
• Responsive management interested in your growth and long-lasting cooperation
• Greenhouse conditions for self-development

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

Who are we?

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we've become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills

Visit our website:

DISCLAIMER

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.

Your personal data will be processed as described in the SupportYouApp Candidate Privacy Notice .

Passionate about the world of tech?

What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?

Join our team as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let's see what it takes

What you will do:

• Provide exceptional customer support via chats and emails
• Stay familiar with the company's trading platform and general market conditions
• Build positive and long-lasting relationships with customers
• Meet team KPIs
• Always be up-to-date with cutting-edge technology
• Securely work with customers' sensitive information
• Apply the latest and greatest customer happiness practices
• Maintain working knowledge of our client's products and services
• Communicate with developers and other departments of various IT companies

What you need to succeed in this role:

• Native Japanese and English B2 communication skills
• At least 6 months of experience in live chat support
• Personal or professional experience in crypto
• Proof validation skills or payment/banking knowledge
• Strong analytical skills / logical thinking skills / problem-solving skills
• Able to work in a high-intensity working environment and put full commitment
• Positive and responsible attitude
• Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Will be a great plus:

• Experience with CRM systems
• Financial background

Benefits and Perks:

• Flexible schedule
• Opportunity to work fully remotely
• Inclusive international environment
• Compensation in USD
• Good bonuses for referring friends
• Paid intensive training and probation
• Work-life balance
• Responsive management interested in your growth and long-lasting cooperation
• Greenhouse conditions for self-development

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

Who are we?

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we've become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills

Visit our website:

DISCLAIMER

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.

Your personal data will be processed as described in the SupportYouApp Candidate Privacy Notice .

Passionate about the world of tech?

What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?

Join our team as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let's see what it takes

What you will do:

• Provide exceptional customer support via chats and emails
• Stay familiar with the company's trading platform and general market conditions
• Build positive and long-lasting relationships with customers
• Meet team KPIs
• Always be up-to-date with cutting-edge technology
• Securely work with customers' sensitive information
• Apply the latest and greatest customer happiness practices
• Maintain working knowledge of our client's products and services
• Communicate with developers and other departments of various IT companies

What you need to succeed in this role:

• Native Japanese and English B2 communication skills
• At least 6 months of experience in live chat support
• Personal or professional experience in crypto
• Proof validation skills or payment/banking knowledge
• Strong analytical skills / logical thinking skills / problem-solving skills
• Able to work in a high-intensity working environment and put full commitment
• Positive and responsible attitude
• Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Will be a great plus:

• Experience with CRM systems
• Financial background

Benefits and Perks:

• Flexible schedule
• Opportunity to work fully remotely
• Inclusive international environment
• Compensation in USD
• Good bonuses for referring friends
• Paid intensive training and probation
• Work-life balance
• Responsive management interested in your growth and long-lasting cooperation
• Greenhouse conditions for self-development

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

Who are we?

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we've become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills

Visit our website:

DISCLAIMER

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.

Your personal data will be processed as described in the SupportYouApp Candidate Privacy Notice .

NGO Safety Support Consultant

: International NGO Safety Organisation (INSO)

: Nonprofits / องค์กรไม่แสวงหาผลกำไร

: 255

: 5 September 2025

14 September 2025

Title:

NGO Safety Support Consultant

Location:

Remote

Department:

Programs

Reports to:

Head of Mission

Length of consultancy:

Three months, average of 20 days per month (maximum 60 days total) – extendable

Organisation Background:

Founded in 2011, the International NGO Safety Organisation (INSO) is an international nongovernmental organisation that supports humanitarian aid workers by establishing safety coordination platforms in insecure contexts. INSO provides registered NGOs with a range of free services, including real-time incident tracking, analytical reports, safety-related data and mapping, crisis management support, staff orientations and training.

INSO provides daily support to more than 1200 NGOs operating in 17 of the world's most insecure countries.

INSO is registered in the Netherlands with its headquarters based in The Hague, the international city of peace and justice.

INSO Southeast Asia:

The INSO Southeast Asia platform is launching in response to requests for support in safety coordination from NGOs working in the region. INSO will support NGOs providing much-needed humanitarian assistance amid a complex safety and access environment. The team will harness data and insights to provide timely analysis and coordination services to assist humanitarians navigating significant risks to staff and beneficiaries. As part of the INSO Southeast Asia team, you will be playing an active and impactful role in assisting the delivery of aid to people in significant need.

Objective

The NGO Safety Support Consultant works with the Head of Mission (HoM) to fulfil INSO's core mandate of helping NGOs safely deliver humanitarian services. Among other tasks, the NGO Safety Support Consultant will maintain a broad network of contacts in NGOs and CSOs working in Myanmar, produce regular analytical reports on issues relevant to NGO safety in Myanmar and collect and accurately input data related to NGO safety and security.

Scope of work:

• Assist the HoM with the regional representation of INSO and the delivery of service.
• Assist the HoM to prepare and issue in both Burmese and English regular reports, area assessments, and other INSO products requested by the humanitarian community in Myanmar.
• Collect and verify incidents and events that relate to the safety of NGO workers operating in Myanmar.
• Manage and update incident databases to ensure the organization's records are accurate and complete. Support and verify incident entries to INSO's Conflict & Humanitarian Data Centre (CHDC).
• Work with the HoM to analyse the operating environment and identify trends. Use data and databases to create charts, data visualizations, and maps.
• Work in proximity with NGO partners in the field
• Attend regular humanitarian coordination meetings to build relations with partners and remain up to date on humanitarian activities in the area.
• Translate relevant communications from Burmese (and other local languages where relevant) into English and vice-versa.
• Support the Head of Mission with regular administration tasks as needed

PERSON SPECIFICATION

Knowledge, Skills and Experience

Essential:

• Bachelor's degree or equivalent certification in one of the following: Journalism, Communications, Conflict Studies, Political Sciences, History, International Affairs, Security Studies, Criminology, or any other relevant fields.
• Fluent Burmese and working proficiency in English and with excellent writing skills in both.
• An excellent network of NGOs and CSOs working on Myanmar
• Experience in producing analytical reports to tight deadlines
• A good understanding of NGO safety best practices and a willingness to learn.
• A proven ability to develop and maintain working relationships with partners.
• Excellent computer skills and knowledge of Windows and Microsoft Office programs
• Previous experience with or demonstrated capacity to learn how to work with data analytics tools.

Nice to Have:

• 2 years or more prior experience with NGO security and/or project management.
• Experience in project/team management.
• Proficiency in other languages relevant in the context (other languages spoken in Myanmar and Thai).
• Experience in drafting situation reports and short briefings, experience in crisis management and support to NGOs.
• Capacity to work with minimum supervision and maintain high level of engagement.

INSO's Safeguarding Policy

INSO is fully committed to safe recruitment, selection and vetting of all potential new staff, consultants, trustees and volunteers and we will ensure rigorous compliance with our Code of Conduct and Safeguarding policy throughout the recruitment process.

Terms & Conditions:

This is a three-month consultancy contract at a maximum of 20 days/month, with a possibility of extension.

How to apply

Please submit completed applications to and reference 'SSC Myanmar' in the subject line.   Applications should be in English and include:

• An updated CV (maximum 3 pages) highlighting relevant work history and related responsibilities.
• one relevant and substantive writing sample, which demonstrates your analytical and reporting abilities (professional or academic).

Application deadline: 14 September 2025 — please note that applications will be reviewed on a rolling basis and the recruitment process may begin with qualified candidates before the deadline; early applications are strongly encouraged.

Please do not send any additional information.  Only short-listed candidates will be contacted.

*Contact * :

ที่ปรึกษา / Consultant

Passionate about the world of tech?

What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?

Join our team as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let's see what it takes

What you will do:

• Provide exceptional customer support via chats and emails
• Stay familiar with the company's trading platform and general market conditions
• Build positive and long-lasting relationships with customers
• Meet team KPIs
• Always be up-to-date with cutting-edge technology
• Securely work with customers' sensitive information
• Apply the latest and greatest customer happiness practices
• Maintain working knowledge of our client's products and services
• Communicate with developers and other departments of various IT companies

What you need to succeed in this role:

• Native Japanese and English B2 communication skills
• At least 6 months of experience in live chat support
• Personal or professional experience in crypto
• Proof validation skills or payment/banking knowledge
• Strong analytical skills / logical thinking skills / problem-solving skills
• Able to work in a high-intensity working environment and put full commitment
• Positive and responsible attitude
• Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Will be a great plus:

• Experience with CRM systems
• Financial background

Benefits and Perks:

• Flexible schedule
• Opportunity to work fully remotely
• Inclusive international environment
• Compensation in USD
• Good bonuses for referring friends
• Paid intensive training and probation
• Work-life balance
• Responsive management interested in your growth and long-lasting cooperation
• Greenhouse conditions for self-development

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

Who are we?

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we've become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills

Visit our website:

DISCLAIMER

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.

Your personal data will be processed as described in the SupportYouApp Candidate Privacy Notice .

ทดลองงาน: 3 เดือน

เวลาทำงาน: จันทร์-ศุกร์ 9.00น น.

สถานที่ปฏิบัติงาน : MRT เพชรบุรี ทางออก2 อาคารธนภูมิ

หน้าที่ความรับผิดชอบ:

1. ศึกษาและเชี่ยวชาญการใช้งานระบบ ERP ของบริษัท เพื่อให้สามารถแนะนำการใช้งานและแก้ไขปัญหาของลูกค้าได้อย่างมีประสิทธิภาพ
2. ให้คำปรึกษาและแนะนำการใช้งานระบบแก่ลูกค้าผ่านช่องทางต่างๆ เช่น WeChat, Line OA, โทรศัพท์, อีเมล และวิดีโอคอล
3. ฝึกอบรมการใช้งานระบบ ERP ให้กับลูกค้า ทั้งแบบออนไลน์และในสถานที่จริง เพื่อให้ลูกค้าสามารถใช้งานระบบได้อย่างมั่นใจ
4. แนะนำและอธิบายการอัปเดตฟังก์ชันใหม่ ๆ ให้กับลูกค้า พร้อมให้คำแนะนำในการใช้งาน
5. ติดต่อลูกค้าเพื่อติดตามผลการใช้งาน เก็บความคิดเห็น และข้อเสนอแนะ เพื่อนำไปปรับปรุงประสบการณ์ของลูกค้า
6. ช่วยจัดการและอัปเดตฐานความรู้ของบริษัท เพื่อให้ข้อมูลการใช้งานระบบเป็นปัจจุบันอยู่เสมอ
7. งานอื่น ๆ ตามที่ได้รับมอบหมาย

คุณสมบัติ:

1. มีทักษะการสื่อสารทั้งภาษาไทยและภาษาจีนได้ดี สามารถสื่อสารและเขียนเนื้อหาที่เกี่ยวข้องกับงานได้อย่างคล่องแคล่ว
2. มีความสนใจในการเรียนรู้ระบบซอฟต์แวร์ใหม่ ๆ และสามารถเรียนรู้ระบบใหม่ได้อย่างรวดเร็ว
3. มีทักษะในการวิเคราะห์และแก้ปัญหา พร้อมทั้งมีจิตบริการลูกค้าที่ดี
4. หากมีประสบการณ์ในการสนับสนุนระบบ ERP หรือซอฟต์แวร์ที่เกี่ยวข้องจะพิจารณาเป็นพิเศษ

สวัสดิการ:

1. เงินเดือน + ค่าประสิทธิภาพ + เบี้ยเลี้ยง + เบี้ยขยัน
2. ประกันสังคม
3. วันหยุดประจำปี

About Innoviz Solutions

Innoviz Solutions Co., Ltd. is the result of more than 10 years of knowledge building in Business Process Improvement, Change Management, Project Management, Accounting Principle and Enterprise Resources Planning implementation. We are founded by a group of highly talented consultants from one of the biggest global auditing firms. We are ready to adapt our past knowledge with large businesses to help small to medium-size enterprises achieve the lowest Total Cost of Ownership, the highest Return on Investment and the highest Customer Satisfaction.

About the role

As the Application Support Consultant (ERP Microsoft Dynamics AX/D365), you will be responsible for developing and Provide support for clients using Microsoft Dynamics AX/D365 Finance and Supply Chains in Thailand.Handle help requests assigned by the Team Lead and recommend solutions based on expertise in Microsoft Dynamics AX/D365,  and establish strong relationships with key clients.

Work you will do

• Provide support to our clients' existing implementations of Microsoft Dynamics AX/D365 Finance and Supply Chains in Thailand.
• Work on help requests as assigned by the Team Lead.
• Using knowledge of Microsoft Dynamics AX/D365 Finance and Supply Chain to investigate issues logged and recommend solutions.
• Assist in the management of support requests to ensure a response is received in the time expected.
• Work with technical consultant to implement changes and bug fixes.
• Work with implementation consultants to gain business understanding of various implementation projects that will be supported.
• Build and increase knowledge of Microsoft Dynamics AX/D365 Finance and Supply Chain on a functional level.
• Promote best practice and delivery of service of the highest quality.
• Represent the business professionally and positively at all times.

Let us Talk About You

If you are someone with:

• Full working rights in Thailand.
• Bachelor Degree in Accounting, Account Information System, Computer Science, Industrial Engineering, or related fields.
• 2-5 years of experience on any ERP system. Experience on Microsoft Dynamics AX/D365 Finance and Supply Chains is an advantage.
• Self-motivated, ability to work independently as well as being a good team player, able to communicate with peers and escalate where
  
  appropriate.
• Able to deal and handle difficult situations and work under time constraints.
• Be professional and organized in your work.
• Positive, 'can-do' attitude and a problem-solving approach.