61 Team Support jobs in Thailand

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Job Posting Location

Bangkok

Job Summary
- qualified sales lead : verify and allocate to SME salesperson, summary, analytic report
- Support and operate customer retention activities
- Reconcile and manage monthly Sale partners' report for incentive payment

**Job Description**:

- qualified sales lead : verify and allocate to SME salesperson, summary, analytic report
- Support and operate customer retention activities
- Reconcile and manage monthly Sale partners' report for incentive payment
- Handle and control sales authorization
- Credit control operation (Credit limit / Exempt / Re-connect etc.)

Recruiter

Jidapha Sukeelak (จิดาภา สุขีลักษณ์)

**Description**
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
+ To understand incoming documents from cardmembers, clients and other departments from all channels such as emails, fax, and hand to the proper team on time.
+ Ensure hand all vital documents to Cashier in due course, and alignment with Cashier, DP, and TSC to ensure customers' requirements are met.
+ Ensure cardmember's information to update all document and information on cardmember system on time and accurately.
+ To handle Credit Specialist, Team Leader, Director's enquiry, requirements, and questions for documents accurately.
+ To arrange all Credit letters, reports, and statement in due course and handle BTA matching and allocation
+ To ensure effectively calculate income documents and bank information accurately and in the shorter time if required by cardmember for Global limit increase or decrease. And ensure update the latest income from cardmember on system accurately.
+ Ensure filing all cardmembers and clients documents on time and correctly. In additions, all files are accurately kept on systems and shared drive.
+ Ensure all Credit and BTA reports and figures are calculated correctly, Income documents reviewing and calculating correctly and on time.
+ To handle all E2E processes for National Credit Bureau consent, Account Management Consent form, and Personal Data Protection Act for department.
+ Able to handle Credit Specialist, Team Leader, and Manager's queries in department independently.
+ To work the case though incoming documents by handling risk and minimize error and also ensure balancing with all staff satisfaction at certain level in department.
+ Assist in take appropriate action for special assign by Team Leader and Manager. To ensure timely delivery of quality services to credit specialist requests.
+ Good co-operate with analyst and the other department smoothly and maintain strong relationship with internal AMEX.
+ Handle the request by using credit procedure balancing with servicing customers.
+ Ensure processes are in place to drive Prioritization and timely sending.
**Minimum Qualifications**
+ At least 2 years experience in Finance or banking field for Backend job.
+ Bachelor's Degree in business related i.e. Business Administration, Economic.
+ Ability to cope with volume of work.
+ Shown problem Solving skills. and collaboration.
+ Hard working, collaboration spirit, and strong customer services.
+ Good command of written and spoken English.
+ Should be able to co-ordinate and handle multiple tasks simultaneously.
+ Able to operate PC.; Word, Excel, Power Point.
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Credit
**Primary Location:** Thailand-Bangkok-Bangkok
**Other Locations:** Thailand-Bangkok-Bangkok
**Schedule** Full-time
**Req ID:** 25013815

PRTR IT Recruitment supports our client, an IT consulting firm, providing IT solutions. The client is a business partner with IBM. Examples of services are System Integration, Ongoing system support, On-call Service desk, and Software as a service (Rented license). The office is located close to MRT Huay Khwang Area.

**Job Overview**:

- Being the first-tier support. Coordinate with PM and technical team.
- Collaborating with the project team and the client’s IT support team.
- Reporting to Service Manager and Project Manager.
- Maintaining the service quality and SLA with customers.
- Resolving and escalating tickets and incidents.
- Managing code migration across environments to ensure continued and synchronized functionality.
- Maintaining strong working relationships with client users.

**Qualifications**:

- Thai Nationality, not over 35 years old.
- Bachelor’s Degree in Software Engineering, Computer Science, Information Technology, Information System, Computer Engineering, or related.
- Skills required: only SQL.
- Enterprise-level ERP/SCM/CRM support experience is an advantage.
- Knowledge of back-end programming languages such as SQL and Java.
- Able to manage code migration, document configuration changes, and monitor performance.
- WFH policy after passing probation.

We're looking for a customer support team member to work in our Chiang Mai office. You will be responsible for all customer service tasks, respond to customer chat via Official Line, Facebook Messenger, and E-mail and coordinating with our Chiang Mai and Bangkok branches.

Our Chiang Mai office is centrally located on Suthep Road, whilst we expect you to work from office most days, partial remote work is also possible.

We are a small company, with a total of 24 employees. You will be working directly with founders of the company, with lots of potential for career growth.

ประกันสังคม

ปริญญาตรี

1 ปีขึ้นไป
- Handle and work with colleagues to resolve complaints and glitches.
- Have very good communication skill in Thai and English.
- Great at multitasking, for example handling multiple chats at a time.

บริษัท ซักรีดออนไลน์ บริการรับ-ส่งถึงที่ ในตัวเมืองเชียงใหม่ ทำงานด้วยระบบเทคโนโลยีทันสมัย

Job Description:

- Continuously improve work scope and reduce manual work.
- Coordinate with other technical teams (service & infrastructure teams, software development, and 3rd-party vendors) in troubleshooting and resolving issues.
- Key member of the incident response team.

**Requirements**:

- A positive, can-do attitude, that naturally expresses a high degree of empathy to others.
- Require strong technical, analytical, interpersonal and organizational skills.
- Bachelor’s Degree in Computer Science or equivalent work experience. We are more interested in passion for technology and what you are capable of, than we are in academic qualification.
- 3 - 5 years of relevant work experience.
- Self-motivated and self-learning and able to work in a fast-paced work environment with mínimal supervision.
- Good interpersonal communication, high responsibility, enthusiastic to explore new technologies.
- Excellent service mind and good customer service skills.
- Able to work under pressure.
- Good command of spoken and written Thai and English.
- Experience with a broad mix of technologies, including a strong subset of:

- Familiarity with Linux and Unix operating systems.
- Basic understanding with SQL, API, Database, Networking, AWS, Prometheus, Grafana, Jenkins or RunDeck.
- Understanding the Financial terminology (especially Loan) is preferred.

Please note this role adopts on-call support during non-business hours and weekends on a rotation basis.

Job Description:

- Continuously improve work scope and reduce manual work.
- Coordinate with other technical teams (service & infrastructure teams, software development, and 3rd-party vendors) in troubleshooting and resolving issues.
- Key member of the incident response team.

**Requirements**:

- A positive, can-do attitude, that naturally expresses a high degree of empathy to others.
- Require strong technical, analytical, interpersonal and organizational skills.
- Bachelor’s Degree in Computer Science or equivalent work experience. We are more interested in passion for technology and what you are capable of, than we are in academic qualification.
- 3 - 5 years of relevant work experience.
- Self-motivated and self-learning and able to work in a fast-paced work environment with mínimal supervision.
- Good interpersonal communication, high responsibility, enthusiastic to explore new technologies.
- Excellent service mind and good customer service skills.
- Able to work under pressure.
- Good command of spoken and written Thai and English.
- Experience with a broad mix of technologies, including a strong subset of:

- Familiarity with Linux and Unix operating systems.
- Basic understanding with SQL, API, Database, Networking, AWS, Prometheus, Grafana, Jenkins or RunDeck.
- Understanding the Financial terminology (especially Loan) is preferred.

Please note this role adopts on-call support during non-business hours and weekends on a rotation basis.

Req ID: 126502
Remote Position: No
Region: Asia
Country: Thailand
State/Province: Chonburi
City: Laem Chabang
**General Overview**
**Functional Area:** FIN - Finance
**Career Stream:** DEC - Decision Support
**Role:** Advisory
**SAP Short Name:** ADV
**Job Title:** Decision Support Advisor
**Job Code:** ADV-FIN-DEC
**Job Level:** Band 09
**Direct/Indirect Indicator:** Indirect
**Summary**
Acts as project leader and coordinator for the development of the financial plans / forecasts for a business group or customer account. First full level of specialization; applies expertise in more than one area of specialization. Work is performed within established professional standards, established policy, and/or established objectives. Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Incumbents are accountable for quality of work delivered by external suppliers as applicable. May influence others outside of team to ensure goals are met and resolves conflicts in an effective manner. Sound decisions are required to achieve the sites / major function's operations, schedules, and/or performance goals. Receives guidance primarily on unique, unusual, or controversial problems or questions. Will lead a work group or project team consisting of one or more support staff and/or tech/professional staff with some coaching from own supervisor, or will provide advice and guidance in area of specialty as required. Seeks out new avenues for building internal and external relationships as appropriate; maintains contacts with existing relationships. Implements process improvements. Can negotiate and persuade. Conducts negotiations and manages a desired outcome. Chairs meetings with adequate presentation material. Mentors, motivates and influences others to work toward and achieve team objectives. May be responsible for planning and prioritizing work for other people. Makes a decision based on analysis. Anticipates and initiates changes and make recommendations. Is Able to handle difficult situations in a tactful and diplomatic manner. Can effectively resolve conflict.
**Detailed Description**
Performs tasks such as, but not limited to, the following:
+ Acts as project leader for the development of financial plans for a business group or customer account.
+ Develops timelines, plan guidance and plan assumptions.
+ Gathers and analyzes information on which to base plan assumptions.
+ Oversees the development and preparation of alternative plan models.
+ Prepares and presents summaries to management.
+ Prepares monthly financial reporting packages including forecasts, results and financial and operational metrics.
+ Completes special projects involving the analysis of financial information related to inventory, costs, headcount, profit maximization, expense targets both within finance or as member of a cross functional or customer team.
+ As required, plays a leadership role with junior members of the decision support team, coordinating and guiding activities, providing direction or leading group projects.
**Knowledge/Skills/Competencies**
+ Working knowledge of Celestica's finance organization including strategic policies and objectives.
+ ~Strong knowledge of basic computer applications and the ability to learn and use multiple applications specific to this department including ERP and office systems.
+ Strong communication, negotiation and presentation skills.
+ Ability to evaluate, prioritize and problem solve a variety of tasks to ensure their timely and accurate completion.
+ Ability to recommend accounting process changes based on intimate knowledge of accounting processes, policies and procedures.
+ Ability to direct others on accounting practices.
+ Ability to recommend creative accounting solutions that is in accordance with U.S. GAAP or GAAP of the relevant country.
+ Ability to manage large-scale budgeting/forecasting process.
+ Ability to analyze and summarize key highlights and makes recommendations to management for plan/forecast savings.
+ Perform financial sensitivity analysis against all key factors (pricing, operating and costing) and provide management with recommendations/solutions.
+ Makes recommendations based on interpretation of results.
+ Understands MRP configurations/processes.
+ Creates basic spreadsheet macros.
+ Ability to design custom queries in job-related software.
+ Understanding of the relationships between the various tools.
+ Understands how to use the political structure in the organization and how to get things done using that structure.
**Physical Demands**
+ Duties of this position are performed in a normal office environment
+ Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data
+ Repetitive manual movements are frequently required (e.g. data entry, using a computer mouse, using a calculator, etc)
+ Occasional overnight travel may be required
**Typical Experience**
+ Six to eight years of relevant experience
**Typical Education**
+ Bachelor's degree, or consideration of an equivalent combination of education and experience.
+ Education experience may vary by geography.
**Notes**
This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
**COMPANY OVERVIEW:**
Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

Import Export Support
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
**Job Overview**
TE Connectivity's Distribution & Logistics Teams manage the efficient flow of goods, services and information between point of origin through customer placement in order to meet customer requirements or internal business objectives. They create integrated processes among internal functions such as operations, purchasing and logistics, and outside suppliers. They also focus resources on continuous improvement of the movement of materials through various production processes, and establish key performance metrics and benchmarks relating to supply chain planning/forecasting to measure actual performance against goals on a regular basis.
**What your background should look like:**
**Responsibilities:**
+ Manages the efficient flow of goods, services and information between point of origin through customer placement especially in scope of import/export process in order to meet customer requirements or internal business objectives
+ Creates integrated processes among internal functions such as operations, purchasing and logistics, and outside suppliers.
+ Focuses resources on continuous improvement of the movement of materials through various transport service providers, production process and establishes key performance metrics and benchmarks relating to supply chain planning/forecasting to measure actual performance against goals on a regular basis.
+ Is responsible to perform main job.
+ Is responsible to monitoring and recording to ERP
+ Is responsible to perform task under the safety rule
+ Is responsible for coordinating with the transport service provider, customs broker, customs office
**Qualifications:**
+ At least 0-3-year work experience in import/export or related field
+ Kind and trustful personality
+ Analytical, problem solving and planning skills
+ Computer knowledge (MS-office)
+ English Skill (Intermediate)
**Competencies**
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
Location:
Lamphun, 51, TH, 51000
City: Lamphun
State: 51
Country/Region: TH
Travel: None
Requisition ID: 137163
Alternative Locations:
Function: Logistics
TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.

Req ID: 126500
Remote Position: No
Region: Asia
Country: Thailand
State/Province: Chonburi
City: Laem Chabang
**General Overview**
**Functional Area:** FIN - Finance
**Career Stream:** DEC - Decision Support
**Role:** Specialist
**SAP Short Name:** SPE
**Job Title:** Decision Support Specialist
**Job Code:** SPE-FIN-DEC
**Job Level:** Band 08
**Direct/Indirect Indicator:** Indirect
**Summary**
Acts as project leader and coordinator for the development of the financial plans / forecasts for a business group or customer account. Incumbents apply in-depth knowledge in a specific area of specialization. Work is performed within established professional standards and practices. Works on problems of moderate scope where analysis of situations or data requires a review of identifiable factors and a considerable degree of judgement. Sound decisions are required to achieve the divisions/departments operations, schedules, and/or performance goals. Works under minimum Supervision. Seeks approval from others on matters outside of job/role scope. Receives instruction on specific assignment objectives and possible solutions. Unusual problems are solved jointly with manager. Work is reviewed for application of sound technical judgment. Will lead a work group or project team consisting of technical and support staff as required. Builds internal and external relationships as appropriate, with emphasis on those that facilitate the achievement of job/role accountabilities, such as relationships with key suppliers, customers and internal service. Implements process improvements. Presents complex information integrating several scenarios, Become a key advisor and is able to assist clients/user on vastly different issues. Ability to run a successful meeting with multiple people (i.e. agenda, timetable, demonstrate good time management, conclusion, follow-up and minutes.) Meets group needs, ensures appropriate resources are available and works to achieve team goals over individual goals. Make a decision based on the analysis. Provides input to mange required changes. Leads by example and is accountable for their actions.
**Detailed Description**
Performs tasks such as, but not limited to, the following:
+ Acts as project leader for the development of financial plans for a business group or customer account.
+ Develops timelines, plan guidance and plan assumptions.
+ Gathers and analyzes information on which to base plan assumptions.
+ Oversees the development and preparation of alternative plan models.
+ Prepares and presents summaries to management.
+ Prepares monthly financial reporting packages including forecasts, results and financial and operational metrics.
+ Completes special projects involving the analysis of financial information related to inventory, costs, headcount, profit maximization, expense targets both within finance or as member of a cross functional or customer team.
+ As required, plays a leadership role with junior members of the decision support team, coordinating and guiding activities, providing direction or leading group projects.
**Knowledge/Skills/Competencies**
+ Basic understanding of internal and external customer needs is required to make effective/informed decisions.
+ Strong communication, negotiation and presentation skills.
+ Ability to consolidate, manipulate and analyze large quantities of data.
+ Ability to handle multiple tasks while maintaining attention to detail and accuracy and working under tight time deadlines.
+ Ability to evaluate, prioritize and problem solve a variety of tasks to ensure their timely and accurate completion.
+ Ability to evaluate, prioritize and problem solve a variety of tasks to ensure their timely and accurate completion.
+ Ability to communicate effectively, both verbally and in writing, with a wide variety of internal and external customers.
+ Ability to recommend accounting process changes based on intimate knowledge of accounting processes, policies and procedures.
+ Ability to direct others on accounting practices.
+ Ability research accounting rules in both U.S. GAAP and GAAP of relevant country.
+ Ability to create a profit center or cost center budget identifying key plan drivers.
+ Ability to bridge between actual, plan and forecast, analyzing mix impacts and summarizing in management reports.
+ Provide recommendations based on interpretation of results.
+ Ability to design/create queries and understands what creates the output.
+ Creates basic spreadsheet macros.
+ Ability to design custom queries in job-related software.
+ Understanding of the relationships between the various tools.
+ Understand how to use political structure in the organization and how to get things done using that structure.
**Physical Demands**
+ Duties of this position are performed in a normal office environment
+ Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data
+ Repetitive manual movements are frequently required (e.g. data entry, using a computer mouse, using a calculator, etc)
+ Occasional overnight travel may be required
**Typical Experience**
+ Three to six years of relevant experience
**Typical Education**
+ Bachelor's degree, or consideration of an equivalent combination of education and experience.
+ Education experience may vary by geography.
**Notes**
This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
**COMPANY OVERVIEW:**
Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.