4 Tech Lead jobs in Thailand

Company Description

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**Job Description**:
Team Leaders coordinate and delegate the responsibilities of IT teams. They oversee the day-to-day functions of the department. Managing and leading a team of Senior specialists. Including coaching, mentoring, settings goals and objectives and monitoring the performance.
- Managing a team of Level 2 IT senior specialists: The L2 Team Lead is responsible for managing a team of IT service desk analysts who provide technical support to end-users.
- Providing technical support: The L2 Team Lead provides technical support to end-users and escalates issues to Level 3 support when necessary.
- Ensuring high-quality service delivery: The L2 Team Lead ensures that the service desk team delivers high-quality technical support and meets service level agreements (SLAs).
- Monitoring and reporting: The L2 Team Lead monitors the performance of the service desk team and provides regular reports to management on team performance.
- Conducting training and development: The L2 Team Lead is responsible for conducting training and development sessions for the service desk team to improve their technical skills and knowledge.
- Implementing best practices: The L2 Team Lead implements best practices for IT service management, including incident management, problem management, and change management.
- Developing and maintaining documentation: The L2 Team Lead develops and maintains documentation related to the IT service desk, including knowledge articles, FAQs, and troubleshooting guides.
- Participating in IT projects: The L2 Team Lead participates in IT projects, such as system upgrades and implementations, to ensure that the service desk team is prepared to provide support.

**Qualifications**:

- Minimum 5 years of experience
- Experience in the hotel industry
- Process Management based on the ITIL framework
- Certifications in IT field
- Experience in managing team
- Experience with Infrastructure, HyperV, networking and VMware
- Strong delegation skill able to manage large number of L2 team
- Understand the priority and deliver the service on within SLA
- Good customer service and communication skill
- Complex troubleshooting

Additional Information
- This position is based in Bangkok reporting to management in Dubai
- Worldwide interaction (time difference to manage)

Module Product Engineer-Technical Lead
Apply ( Location:Bangkok, Thailand
+ Alternate LocationCHINA
+ Area of InterestSupply Chain
+ Job TypeProfessional
+ Technology Interest*None
+ Job Id
Reports to: Product Engineering Manager
Job Description
The Product Engineer will collaborate closely with the design engineering team on new product introduction, and with key suppliers and contract manufacturers on sustaining engineering and cost reduction, to expedite time to market and revenue ramp of high bit rate optical coherent transponders.
Key Essential Functions:
1)Lead the yield improvement, drive product, process, quality improvements.
2)Lead the product debug and RMA activities and drive related action to closure.
3)Support cost modelling and lead cost reduction activities with cross function team.
4)Perform and coordinate DFX activities with design, test and process engineering teams.
5)Analyze and correlate performance of key parameters spanning device to sub-system levels to optimize in-process and final test specifications.
6)Create product trouble-shooting guides.
7)Lead failure analysis, root cause identification and corrective action implementation of components, sub-systems and field failures.
8)Approve readiness for volume manufacturing.
Minimum Qualifications, Experience, Skills, Education and Certifications:
1)BS degree in electrical engineering, physics, or other relevant major.
2)5+ years' experience supporting design and NPI of high bit rate optical transponders.
3)Very experienced on optical modules production and process on QSFP-DD, OSFP, CFP2 and QSFP-112,etc.
4)Very familiar with 100G/200G/400G/800G/1.2T optical module specifications and test requirements.
5)In-depth knowledge of analog and digital electronics, RF, and optical communication circuits and components.
6)Ability to drive solutions through cross-functional teams.
7)Excellent verbal and written communications skills in English
Preferred Qualification:
1)Superior problem solving skills.
2)Strong statistical data analysis skills.
3)Reliability engineering experience with Telecom class of products is an asset.
Additional Considerations: Some travel is required
**Message to applicants applying to work in the U.S. and/or Canada:**
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees haveaccess ( to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.
Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco's flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco's Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

Req ID:
Remote Position: No
Region: Asia
Country: Thailand
State/Province: Chonburi
City: Laem Chabang
**Summary**
The Lead Engineer, Software develops, debugs, tests, deploys and supports code to be deployed in systems/products/equipment for various applications. They write, debug, maintain, and test software in various common languages and for software at various levels in the hierarchy (from Firmware to Application). Software creation follows an agreed to development process (such as Agile, Scrum, etc.) and complies with the product life cycle development (phase/gate deliverables).
The Lead Engineer, Software works in cross functional teams with other designers, customers, manufacturing engineering and project leadership to ensure robust and high quality product development. Enhance designs with feedback from reviews in areas such as manufacturing, test, supply chain, reliability, industrial design and simulations.
**Detailed Description**
Performs tasks such as, but not limited to, the following:
+ Work as a team member who understands/interprets technical problems and provides technical support.
+ Solve assigned problems under guidance of more senior engineers.
+ Analyze, design and develop tests and test-automation suites.
+ Design and develop a processing platform using various configuration management technologies.
+ Test software development methodology (may be done in agile environment)
+ Provide ongoing maintenance, support and enhancements in existing systems and platforms.
+ Collaborate cross-functionally with customers, users, project managers and other engineers including Peer-Reviews to achieve elegant solutions.
+ Provide recommendations for continuous improvement.
+ Work alongside other engineers on the team to elevate technology and consistently apply best practices.
+ Keep up to date with relevant industry knowledge and regulations
**Knowledge/Skills/Competencies**
+ Project Management - Ability to manage a single line engineering project with a limited number of participants. Create a project/change management plan, establish and distribute project roles, and communicate what is needed from the project participants in order to make the project successful.
+ Leadership - Demonstrate "Individual Leadership Behaviors" as per Celestica Leadership Imperatives.
+ Financial Acumen / Business Planning -Solid understanding of Celestica's budgeting and accounting system and the cost accounting practices relevant to engineering work. Always act with the awareness of your work's impact on financial results. Communicate clearly and timely all aspects of your work that may have an influence on the profitability of the project and/or what is necessary for proper accounting and controlling.
+ The following competencies may also be required and performed with help or under supervision: Coaching/Mentoring; Communication/Negotiation/Presentation; Creative Problem Solving; Customer Interaction/Stakeholder Management; Quality & Lean; Working Effectively with Others; D/PFMEA; 8D/Corrective Action; Equipment Safety; Design of Experiments (DOE).
**Typical Experience**
+ 3 to 8 years
**Typical Education**
Bachelor degree or consideration of an equivalent combination of education and experience.
Educational Requirements may vary by Geography
**Notes**
This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
**COMPANY OVERVIEW:**
Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.