18 Technical Consultant jobs in Thailand

Participating in technical pre-sales engagements with clients to ascertain business requirements and recommend best practice solutions and technology architecture based on client needs.
Work Closely with Client's business & IT stakeholders, Product Owners, Architects, Team Lead or Development team to drive solution in accordance to the system design and acceptance criteria.
Drive workshops, to gather technical requirements and development backlog.
Engage with business stakeholders to gather/analyse requirements and map them to solutions that leverage salesforce functionality.
Proactively identify and propose innovative solutions to challenging problems in order to create scalable implementations and achieve results.
Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding and distinguish user requests from the underlying true needs.
Design and build Salesforce solutions - Articulate technology architecture, data architecture, integration with external solutions, presentation layer and workflows.
Ability to provide program cost estimation and monitor/revalidate the estimates at key transition points in the development lifecycle.
Accountable for ensuring that projects are adhering to delivery best practices and principles, manage technical scope and drive effective change control.
Assess, advocate for and approve external technologies, such as Salesforce AppExchange packages, for their suitability.
Provide standardized status reports, track/manage financials, manage risks and issues, communicating across the leadership team, and escalating where necessary.
Working collaboratively with the Technical Lead and development team in writing articulate technical specs.
Engages in practice development initiatives and frequently runs knowledge storms.
Build employee knowledge and skills in specific areas of expertise through the development of training course and mentoring.
Required Technical and Professional Expertise Experience in architecting solutions for different Salesforce Cloud (Marketing, Sales, Service, Community, etc) implementation and integration projects & proposals.
An ability to articulate and clearly communicate complex problems and solutions in a simple, visual and impactful manner.
Proven ability to build, manage and foster a team-orientated environment.
Excellent communication (written and oral), storytelling, presentation and interpersonal skills.
Excellent leadership and management skills.
Minimum 5 years of experience blend of business and technical solution experience in solutioning and leading large Salesforce cloud implementation programs.
Experience in Salesforce strategy, roadmap design, crafting a technical proposals and responding to RFIs and RFPs.
Experience in developing high-level architecture design of current and future state solution based on business requirements and value propositions.
Minimum 5 years of experience in consulting work - preferably for top consulting companies.

**Knowledge of software development fundamentals such as**: knowledge of data structures, object-oriented programming, relational database design, and design patterns.
Knowledge of SF AppExchange product e.g. Vlocity on SF platform is strongly preferred.
Experience with Data modelling, SQL, integration with Web Services (SOAP / REST / XML)) WS-* stack and WSDL are added advantage to support user testing.
Knowledge to Web development skills including CSS, JavaScript, HTML, XML are added advantage.
Preferred Technical and Professional Expertise
Bachelor's degree of Computer Science or equivalence

**One or more core cloud certifications**: Sales, Service, Community
Platform Developer 1
One or more Salesforce Architect Level Designer Certifications (Platform, Data Architecture, Integration - preferred)
One or more Mulesoft certifications
General Architectural Certifications
About Business Unit IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change - to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.
It's time to define your career.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations i

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Position Overview:**
NTT DATA Inc. is seeking a highly skilled and experienced Solutions Architect specializing in Application Modernization to join our team in Thailand. This role is ideal for professionals passionate about transforming legacy systems into cloud-native applications using modern technologies and agile methodologies.
**Key Responsibilities:**
1. Assessment & Analysis
+ Evaluate existing monolithic applications for cloud readiness.
+ Analyze legacy systems for re-platforming, refactoring, and iterative decomposition.
+ Assess application flexibility for modernization strategies.
2. Application Modernization Strategy
+ Design and implement strategies for:
+ Re-hosting (containers)
+ Re-platforming/refactoring
+ Decomposition and iterative strangulation
+ Deliver cloud-enabled, scalable, resilient, and hyper-scale application solutions.
3. Technical Implementation
+ Deploy applications on public/private cloud platforms (e.g., AWS EC2).
+ Build modern web UI layers using AngularJS or ReactJS.
+ Design API gateway layers using AWS API Gateway or Azure API Management.
+ Develop batch processing layers using AWS Lambda or Azure Functions.
4. Cloud-Native Development
+ Lead transformation of legacy apps into microservices architecture.
+ Ensure adherence to microservices design principles and best practices.
5. Collaboration & Leadership
+ Collaborate with developers, DevOps engineers, and business stakeholders.
+ Provide technical mentorship to junior team members.
+ Drive cross-functional alignment for successful project delivery.
6. Continuous Improvement
+ Stay current with trends in cloud and modernization technologies.
+ Lead experimentation from POC to production-ready services.
+ Ensure reliable application releases within 6-9 month cycles.
**Qualifications:**
+ Bachelor's degree in Computer Science, IT, or related field (Master's preferred).
+ Minimum 5 years of experience in solutions architecture with a focus on application modernization.
+ Strong proficiency in AWS and/or Azure cloud platforms.
+ Deep understanding of microservices architecture.
+ Experience with Docker, Kubernetes, and container orchestration.
+ Excellent analytical and problem-solving skills.
**Workplace type** **:**
On-site Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Our client is a full-solution data storage and cloud service.

**Responsibilities**
- Planning and designing solutions for Smart PV (Solar Inverter) architecture and taking primary responsibility for building product competitiveness.
- Promoting the collaborative planning, development, and verification of Digital Power products based on customer requirements to improve the overall competitiveness of the solution.
- Exploring and seizing key opportunities, making breakthroughs in product portfolio solutions in valued countries, industries, and valued customers, developing replicable solutions and capabilities, enabling field offices, and improving operational efficiency.
- Continuously promoting the mechanism of building, accumulating, and sharing the consulting knowledge base and experience base.
- Continuously improving the training and capability iteration of Smart PV architects, and building a consulting operation pipeline for horizontal operation and vertical delivery.

**Requirements**:

- Bachelor's degree or above in a related major.
- At least 3-5 years of experience in Energy storage products and solutions.
- Be familiar with Solar Inverter Solution.
- Good command of English, both communication and writing.
- Be familiar with ICT technologies and development trends and be good at communicating with customers' mid
- and high-level executives.
- Strong communication and collaboration skills, logical analysis and written expression skills, cross-department coordination skills, overall view, proactive work, and a strong sense of responsibility.

Principal Cloud Solution Architect-2300035G

**Applicants are required to read, write, and speak the following languages***: English

**Detailed Description and Job Requirements**

Partners with customers, sales, engineering and product teams to design, demonstrate and deploy Oracle Cloud architectures that address customer business problems. Drives Oracle Cloud customer consumption by accelerating the adoption of Oracle cloud services including discovery, design and deployment.

**Job**: Pre Sales

**Location**: TH-TH,Thailand-Bangkok

**Job Type**: Regular Employee Hire

**Organization**: Oracle

+ Coordinate with business stakeholders to identify business requirements and translate them into scalable solutions.
+ Design, build, and deliver tailored solutions for the business using Salesforce and other connected technologies.
+ Manage various salesforce projects, including gathering information, planning, and executing projects.
+ Formulate and maintain salesforce solution documentation. (e.g. Functional specifications)
+ Work with the design team to ensure that the most significant business operations are addressed.
+ Collaborate with development teams for any required customizations or integrations.
+ Educates and promotes CRM standard procedures to guarantee that the solutions produced are highest in class for the business's overall strategy and ethos.
+ Assist the product owner in defining value and priority and selecting scope for upcoming releases and sprints by facilitating the continuing backlog grooming process.
+ Maintain a functional grasp of the business requirements and project solutions.
+ Be the 2nd tier support the 1st tier admin in consult the solution and provide guidance for end user and, troubleshooting, and maintenance for the connected Salesforce platform.
+ Develop and maintain main reports and dashboards to support business intelligence and decision-making.
+ Excellent knowledge of and shown proven expertise with Sales Cloud, Experience Cloud, Marketing cloud and Automotive Cloud would be an advantage.
+ Knowledge of development tools and processes that will aid in formulating use cases and designing project requirements.
+ Ability to apply critical thinking, analytical, and problem-solving skills in a fast-paced atmosphere while managing various requests is needed.
+ Collaborate with cross-functional teams to build sustainable applications.
+ An analytical problem solver who knows and employs all declarative automation and Salesforce ecosystem features.
+ Excellent interpersonal and organizational abilities, as well as the ability to communicate successfully with both technical and non-technical customers.
+ Ability to grasp the requirements of clients from diverse sectors and translate/present those demands into a compelling vision and roadmap for our clients.
+ Excellent knowledge of project management methodology such as Scrum, Agile, and technology such as Jira and Confluence.
+ Salesforce implementation experience across the whole Software Development Lifecycle (SDLC)
#LI-PC
+ Bachelor's degree in business administration, computer science, management information systems, or a closely related discipline is required.
+ 2-4 years of work experience in Salesforce solution or Salesforce Admin
+ Experience in Automotive industry preferred
+ Minimum Salesforce certified:
+ Salesforce Administrator (Mandatory)
+ Sales Cloud Consultant (Mandatory)
+ Marketing Cloud Consultant (advantage)
+ Service Cloud Consultant (optional)
+ Automotive Cloud (advantage)
+ Bring deep knowledge/skills in technology/non-technology aspects of the platform.
+ Demonstrated platform proficiency.
+ Extensive experience in designing solutions for key and/or complex multi-cloud projects.
+ Accustomed to interaction and involvement with/of the client in each phase of the project
+ Strong team excellent problem-solving and client-facing skills; ability to quickly process complex information and evolving entrepreneurial skills.
**Requisition ID** : 49948

**Introduction**
Joining the IBM Technology Expert Labs teams means you'll have a career delivering world-class services for our clients. As the ultimate expert in IBM products, you'll bring together all the necessary technology and services to help customers solve their most challenging problems. Working in IBM Technology Expert Labs means accelerating the time to value confidently and ensuring speed and insight while our clients focus on what they do best-running and growing their business.
Excellent onboarding and industry-leading learning culture will set you up for a positive impact, whilst ongoing development will advance your career. Our culture is collaborative and experiential. As part of a team, you will be surrounded by bright minds and keen co-creators-always willing to help and be helped-as you apply passion to work that will positively impact the world around us.
**Your role and responsibilities**
The IBM Technology Expert Labs organization is looking for an IBM Mainframe Solution Architect with expertise in IBM z/OS and Linux on z technology and products.
The Solution Architect will collaborate with the client, business partner, and sellers to understand client requirements, and conduct discovery activities to define and create services solutions to address client needs. You will utilize your in-depth knowledge of leading-edge products and technology in conjunction with industry and business skills to influence clients. You are responsible for building a scope with activities and corresponding assumptions and estimating the level of effort. The Solution Architect creates the client-facing proposal content and the detailed work breakdown structure.
You will work in a fast-paced environment, working on multiple projects with multiple sellers and clients.
**Required technical and professional expertise**
* 5-10 years of experience with:
* z/OS, z security, RACF, z networking
* Linux on z: RHEL, RedHat OpenShift, Ansible, z/VM
* Middleware: Db2, IMS, CICS, MQ, WAS
* z Application and Platform Software tools
* Experience architecting plans for IBM z/OS version upgrades for existing and new IBM Z hardware implementation services, including product migration services for both IBM and third-party ISV software related products
* Demonstrated communication skills in a customer facing environment at all levels of technical, management and executives
* Understand technical requirements to craft work scopes, work breakdown structures, labor estimates, and manage risk.
**Preferred technical and professional experience**
* Experience working with Ecosystem Partners and Seller
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

In **Small, Medium Enterprises & Channel (SME&C)** , we are driven by the purpose of empowering customers through the unique value of the Microsoft cloud by building a globally led, digital-first scale organisation aligned with partners, with SME&C being one of Microsoft's fastest-growing customer segments.
With a vision to "Build and sell Microsoft AI, Cloud applications, services, and devices with partners, empowering people and organisations to achieve more," **Global Channel Partner Sales** (GCPS) within SME&C is responsible for driving revenue outcomes with partners through innovative solutions-at scale, and this is where you come in.
We are looking for a **Partner Solution Architect (PSA), specialising in AI Business Process (Dynamics 365 and Power Platform)** , who is passionate about enabling partner transformation. This is a partner-facing role, owning the technical relationship between the partner and Microsoft.
You will be responsible for guiding our partners' transformation in AI Business Process, helping them identify and achieve their business objectives through best-in-class engagement and partner co-selling, while also working cross-collaboratively and embracing our SME&C Culture priorities: Diversity and Inclusivity, Wellbeing, Sustainability, and Learning.
**Responsibilities**
+ **Partner Transformation, Strategic Programs and Solution Development:** Accelerate partner transformation and growth by leveraging the Microsoft value proposition and increase partner portfolio capabilities with key Microsoft innovations. Aid partners to develop and implement high quality solutions and/or services leveraging Microsoft's latest technologies 
+ **Technical Leadership:** Develop and maintain depth and breadth of technical and professional skills, along with business acumen and industry knowledge. Exhibit a deep level of knowledge in the AI Business Process Solution area.  
+ **Enablement Execution:** Lead and/or contribute to the delivery of workshops, bootcamps, and trainings necessary to build partners' technical skills.
+ **Technical Engagement:** Lead technical engagements, including Briefings, Proof of Concepts, Architectural Design Sessions, and Hackathons.
+ **Best Practice Sharing:** Collaborate with Microsoft's Engineering teams to generate technical insight and enable best practices sharing.
+ **Other** : Embody our  culture  and  values   
**Qualifications**
+ Bachelor's degree in Computer Science, Information Technology, Engineering, Business, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
+ OR equivalent experience
+ Experience working in a partner-facing role
+ Experience working on technical projects
+ Proven ability in designing and deploying solutions in the AI Business Process solution area, specifically Dynamics 365 and Power Platform, with experience in ERP.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers' expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.
The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty.
Do you have a passion for Azure PaaS/IaaS and using best-in-class tools created by Microsoft? Are you looking for a role where you can interact directly with large enterprise customers to improve the stability and performance of the solutions they are deploying in Azure? Do you want to join one of Microsoft's fastest growing businesses? If so, we are looking for you!
Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer's most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution.
This role is flexible in that you can work up to 100% from home.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
+ Planning and delivering proactive and reactive support including onsite presence as needed (post Covid restrictions)
+ You will work with a larger customer account team to strengthen customer relationships and to work on Microsoft cloud and application innovation strategies that allow you to develop an immediate and long-term Customer Success Plan and Value Based Delivery for reactive and proactive needs
+ You will Identify and manage customer goals and Support for Mission Critical (SfMC) opportunities across Azure PaaS to improve the quality, consumption, and health of the customer's solution
+ You will drive and participate in proactive delivery management as well as spot performance issues, analyze problems, and drive activities focused on stabilizing and optimizing your customer's solution
+ You will work with internal Microsoft support teams, account teams, product engineering and service engineering teams and other stakeholders to ensure a streamlined and efficient customer support experience
+ You will apply and share lessons learned for continuous process and delivery improvement for the customer and peers
+ You will engage in meetings with your customers and account teams to review Support for Mission Critical services, customer support issues, and articulate your Customer Success Plans
+ You will share and gain knowledge through technical communities
+ You will contribute to on-call rotations to ensure a high quality of service for the critical incidents created by Support for Mission Critical customers
**Qualifications**
Required Qualifications
+ 5+ years of technical engineering experience with coding in C#, Java, Typescript, JavaScript, or Python OR equivalent
+ 5+ years of experience architecting and building enterprise services on Azure or AWS
+ 5+ years of Azure PaaS experience with SME-level depth in:
+ Azure Container Services (AKS, ACA, ACI)
+ Azure API Management
+ Azure App Service
+ Azure Function
+ Application Development
+ Strong expertise in designing and implementing Azure PaaS solutions
+ Skilled in writing secure, reliable, maintainable code with testing/debugging
+ Proficient in GitHub and/or Azure DevOps
+ Proven experience delivering complex enterprise software
+ Comfortable operating in ambiguous, fast-paced environments
+ Must have outstanding customer service skills with excellent oral and written communication skills as well as experience providing training to peers or customers.
+ Must demonstrate strong interpersonal and leadership skills while working with diverse audiences including highly technical IT professionals, engineers, developers, and architects as well as executives and management professionals in both customer and Microsoft teams.
Preferred Qualifications
+ Familiar with Microsoft Cloud Adoption and Well-Architected Frameworks
+ Deep knowledge of .NET Core, .NET Framework, and C#
+ Strong background in DevSecOps and Site Reliability Engineering
+ Proficient in application monitoring tools (App Insights, Prometheus, Grafana)
+ Experienced in microservice design and container ecosystems (Kubernetes, Docker, Service Mesh)
+ Strong experience in Azure storage, networking, and compute solutions
+ Knowledge of high availability and disaster recovery for IaaS
+ Familiar with Azure security services/features
+ Skilled in infra-as-code using Azure Bicep, ARM templates, Terraform, Ansible
+ Experience in systems management, network operations, software support, IT consulting, or related roles.
+ Solid understanding of client/server, networking, and Internet technologies fundamentals.
+ Knowledge and experience in multi-cloud platforms like AWS, GCP etc.
+ Knowledge and experience in Microsoft Copilot products, AI, and Machine Learning
+ Knowledge and experience in Azure relational databases and NoSQL database services
+ Knowledge and experience in open-source technology like LAMP
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers' expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.
The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty.
Do you have a passion for M365 and using best-in-class tools created by Microsoft? Are you looking for a role where you can interact directly with large enterprise customers to grow their Customer Engagement platforms? Do you want to join one of Microsoft''s fastest growing businesses? If so, we are looking for you!
Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer's most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution.
This role is flexible in that you can work up to 100% from home.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
- You will work with a larger customer account team to strengthen customer relationships and to work on Microsoft AI Business Solutions strategies that allow you to develop an immediate and long-term Customer Success Plan and Value Based Delivery for reactive and proactive needs
- You will Identify and manage customer goals and Support for Mission Critical (SfMC) opportunities across AI Business Solutions to improve the quality, consumption, and health of the customer's solution
- You will drive and participate in proactive delivery management as well as spot performance issues, analyze problems, and drive activities focused on stabilizing and optimizing your customer's solution
- You will work with internal Microsoft support teams, account teams, product engineering and service engineering teams and other stakeholders to ensure a streamlined and efficient customer support experience
- You will apply and share lessons learned for continuous process and delivery improvement for the customer and peers
- You will engage in meetings with your customers and account teams to review Support for Mission Critical services, customer support issues, and articulate your Customer Success Plans
- You will share and gain knowledge through technical communities
- You will contribute to on-call rotations to ensure a high quality of service for the critical incidents created by Support for Mission Critical customers
**Qualifications**
**Required Qualifications:**
**Microsoft Teams Enterprise Voice:**
+ Design, deployment, and management of Teams Phone (Enterprise Voice), including Direct Routing, Operator Connect, and integration with Session Border Controllers (SBCs).
+ Experience with VoIP, PBX migration, and Unified Communications solutions.
+ Troubleshooting call quality, voice routing, and telephony integration issues.
+ Familiarity with Teams-certified devices and endpoint management for voice solutions.
**Endpoint Management** **(Intune & SCCM/MECM):**
+ Deep expertise in Microsoft Intune (Endpoint Manager) for mobile device and application management (MDM/MAM), including policy creation, compliance, and security baselines.
+ Advanced Experience with Microsoft Endpoint Configuration Manager (SCCM/MECM) for OS deployment, software distribution, application management, patch management, Strong PowerShell scripting, hierarchy design and co-management scenarios. Also having basic SCCM log review skill to determine troubleshooting direction.
+ Migration experience from SCCM to Intune, and hybrid/co-management environments, e.g. GPO migration, application migration, update management migration, etc.
+ Knowledge of Hybrid/Pure Entra ID join for Windows Device, Windows Autopilot, Windows Update for Business, and device lifecycle management.
+ Experience with Mobile / MacOS devices management in Intune
**Microsoft 365** **Ecosystem** **:**
+ Administration and support for Exchange Online, SharePoint Online, and Microsoft 365 Security & Compliance features (eDiscovery, DLP, Defender, etc.).
+ Integration of Teams with other M365 services and third-party UC solutions (e.g., Zoom, WebEx, Slack).
**Professional skills:**
+ Comfortable operating in ambiguous, fast-paced environments
+ Must have outstanding customer service skills with excellent oral and written communication skills as well as experience providing training to peers or customers.
+ Must demonstrate strong interpersonal and leadership skills while working with diverse audiences including highly technical IT professionals, engineers, developers, and architects as well as executives and management professionals in both customer and Microsoft teams.
**Additional Qualification** **:**
**Identity & Security** :
+ Azure Active Directory, Conditional Access, MFA, and identity federation (ADFS, Azure AD Connect).
+ PKI, certificate deployment, and NDES.
**Networking** :
+ Understanding of enterprise network concepts relevant to voice and endpoint management (QoS, firewall, VPN, SBC configuration).
**Preferred** **Qualification** **:**
**Scripting & Automation** :
+ PowerShell scripting for automation, reporting, and troubleshooting across Teams, Intune, and SCCM.
**Certifications:**
+ MS-700 (Managing Microsoft Teams)
+ MS-720 (Teams Voice Engineer Expert)
+ MS-102 (Microsoft 365 Administrator)
+ MS-500 (Security Administration)
+ MD-102 (Endpoint Administrator)
+ Other relevant Microsoft certifications
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .