What Jobs are available for Technical Coordinator in Thailand?

Job Description
Key Roles and Responsibilities of Position

• Drive Flawless Launches at assigned supplier sites, collaborating with Launch STA team (Ex: Schedule A, PPAP (Production Part Approval Process), Supplier Quality Issues resolution). Escalate significant issues promptly and 'date to green' plan to appropriate management
• Conduct onsite evaluation visits for Priority commodities as per GPDS supplier engagement process for new programs.
• Support Capacity Purchase team in capacity studies interfacing with suppliers and Ford cross-functional teams.
• Review supplier incremental tooling work plans compliance to PPAP (Production Part Approval Process) requirements
• Drive capacity/uplift actions implementation with suppliers in line with the GCP study requirements
• Drive Supplier Process capacity issues resolution as needed – Production constraint risk mitigation working with Ford and Supplier teams and manage "date to green" plan
• Monitor supply status of 24/7 roster suppliers and Blue bar status of PPAPs beyond implementation timing
• Review supplier Capacity Analysis Reports (CAR) for compliance to uplift capacity requirements.
• Drive robust Supplier Failure Mode Avoidance through PFMEA, SCCAF, CP reviews, Manufacturing feasibility reviews and Health chart deployment as applicable.
• Drive Supplier manufacturing health chart compliance and support development of new health charts
• Drive suppliers for Special process compliance with the support of STA Technical Specialists
• Drive continuous improvement in manufacturing excellence with the assigned sites through Q1-MSA deployment, Q1 attainment/ retention, Health chart deployment, Supplier training as required.
• Drive deployment & improvement of Quality performance requirements (Q1, QR, TGW, R/1000, CPU), through Warranty Reduction, Benchmarking, Lean Manufacturing, G8D (Global 8 Disciplines) methodology, PFMEA (Process Failure Mode Effect Analysis), SPC (Statistical Process Control), Gage R&R (Repeatability and Reproducibility), Gage R&R (Repeatability and Reproducibility), etc.) as required.
• Drive new supplier site evaluations and Supplier Risk Assessment on new sourcing in support of GCST, identifying Risk Mitigation.
• Drive closure of supplier process Quality issues related to Stop Ship/Build, BSAQ (Balanced Single Agenda for Quality) projects and Field Action Stop Ship/Prevent Action
• Drive compliance to all organizational and corporate training requirements and SIM process compliance.
• Drive SIM process compliance.

Responsibilities
Key Roles and Responsibilities of Position

• Drive Flawless Launches at assigned supplier sites, collaborating with Launch STA team (Ex: Schedule A, PPAP (Production Part Approval Process), Supplier Quality Issues resolution). Escalate significant issues promptly and 'date to green' plan to appropriate management
• Conduct onsite evaluation visits for Priority commodities as per GPDS supplier engagement process for new programs.
• Support Capacity Purchase team in capacity studies interfacing with suppliers and Ford cross-functional teams.
• Review supplier incremental tooling work plans compliance to PPAP (Production Part Approval Process) requirements
• Drive capacity/uplift actions implementation with suppliers in line with the GCP study requirements
• Drive Supplier Process capacity issues resolution as needed – Production constraint risk mitigation working with Ford and Supplier teams and manage "date to green" plan
• Monitor supply status of 24/7 roster suppliers and Blue bar status of PPAPs beyond implementation timing
• Review supplier Capacity Analysis Reports (CAR) for compliance to uplift capacity requirements.
• Drive robust Supplier Failure Mode Avoidance through PFMEA, SCCAF, CP reviews, Manufacturing feasibility reviews and Health chart deployment as applicable.
• Drive Supplier manufacturing health chart compliance and support development of new health charts
• Drive suppliers for Special process compliance with the support of STA Technical Specialists
• Drive continuous improvement in manufacturing excellence with the assigned sites through Q1-MSA deployment, Q1 attainment/ retention, Health chart deployment, Supplier training as required.
• Drive deployment & improvement of Quality performance requirements (Q1, QR, TGW, R/1000, CPU), through Warranty Reduction, Benchmarking, Lean Manufacturing, G8D (Global 8 Disciplines) methodology, PFMEA (Process Failure Mode Effect Analysis), SPC (Statistical Process Control), Gage R&R (Repeatability and Reproducibility), Gage R&R (Repeatability and Reproducibility), etc.) as required.
• Drive new supplier site evaluations and Supplier Risk Assessment on new sourcing in support of GCST, identifying Risk Mitigation.
• Drive closure of supplier process Quality issues related to Stop Ship/Build, BSAQ (Balanced Single Agenda for Quality) projects and Field Action Stop Ship/Prevent Action
• Drive compliance to all organizational and corporate training requirements and SIM process compliance.
• Drive SIM process compliance.

Qualifications
Candidate Specification

Education: Bachelor's Degree in Electrical Engineering, Electronics Engineering, or a related field is typically required.

Skill/Knowledge

• Technical Knowledge: ในแง่ Manu
• Electrical Systems: Strong understanding of electrical systems, circuit design, and power distribution.
• Electronics: Knowledge of electronic components, PCB design, and embedded systems.
• Automotive Standards: Familiarity with automotive industry standards and regulations (e.g., IATF 16949, ISO 9001).
• Testing and Validation: Experience with testing methodologies and validation processes for electrical components and systems.
• Software Proficiency:
• Data Analysis Software: Experience with data analysis and reporting tools (e.g., Excel, statistical software). – Preferable
• CAD Software (อ่านได้) : Proficiency in electrical design software (e.g., AutoCAD Electrical.) – Optional
• Simulation Tools: Familiarity with simulation tools (e.g., MATLAB, Simulink) for modeling and analyzing electrical systems. – Optional
• Automotive Core Tools Knowledge:
• Knowledgeable of Advanced Product Quality Planning (APQP), Failure Mode and Effects Analysis (FMEA), Control Plan, Measurement System Analysis (MSA), Statistical Process Control (SPC), Production Part Approval Process (PPAP), Root Cause Analysis (RCA), Lean Manufacturing Principles, Six Sigma, Design for Manufacturing and Assembly (DFMA), Supplier Quality Assurance, Quality Management Systems (QMS).

Experience

• Industry Experience:
• Relevant work experience in electrical engineering roles, preferably in the automotive specifically Print Circuit Board Assembly (PCBA) optional process or related industries.
• Project Management: Experience in managing engineering projects, including planning, execution, and monitoring.
• Problem-Solving Skills:
• Analytical Thinking: Strong analytical skills to identify issues, assess risks, and develop effective solutions.
• Troubleshooting: Ability to troubleshoot electrical systems and components effectively.
• Communication Skills:
• Interpersonal Skills: Strong communication and interpersonal skills to collaborate with cross-functional teams, suppliers, and stakeholders.
• Technical Documentation: Ability to prepare and review technical documentation, reports, and specifications.
• Continuous Learning:
• Industry Trends: Awareness of current trends and advancements in electrical engineering and automotive technologies.
• Professional Development: Commitment to continuous professional development through training, certifications, and industry conferences.

R&R

Drive Flawless Launches at assigned supplier sites, collaborating with Launch STA team (Ex: Schedule A, PPAP (Production Part Approval Process), Supplier Quality Issues resolution). Escalate significant issues promptly and 'date to green' plan to appropriate management

Conduct onsite evaluation visits for Priority commodities as per GPDS supplier engagement process for new programs

Support Capacity Purchase team in capacity studies interfacing with suppliers and Ford cross-functional teams

Review supplier incremental tooling work plans compliance to PPAP (Production Part Approval Process) requirements

Drive capacity/uplift actions implementation with suppliers inline with the GCP study requirements

Drive Supplier Process capacity issues resolution as needed – Production constraint risk mitigation working with Ford and Supplier teams and manage "date to green" plan

Monitor supply status of 24/7 roster suppliers and Blue bar status of PPAPs beyond implementation timing

Review supplier Capacity Analysis Reports (CAR) for compliance to uplift capacity requirements

Drive robust Supplier Failure Mode Avoidance through PFMEA, SCCAF, CP reviews, Manufacturing feasibility reviews and Health chart deployment as applicable

Drive Supplier manufacturing health chart compliance and support development of new health charts

Drive suppliers for Special process compliance with the support of STA Technical Specialists

Drive continuous improvement in manufacturing excellence with the assigned sites through Q1-MSA deployment, Q1 attainment/ retention, Health chart deployment, Supplier training as required.

Drive deployment & improvement of Quality performance requirements (Q1, QR, TGW, R/1000, CPU), through Warranty Reduction, Benchmarking, Lean Manufacturing, G8D (Global 8 Disciplines) methodology, PFMEA (Process Failure Mode Effect Analysis), SPC (Statistical Process Control), Gage R&R (Repeatability and Reproducibility), Gage R&R (Repeatability and Reproducibility), etc.) as required

Drive new supplier site evaluations and Supplier Risk Assessment on new sourcing in support of GCST, identifying Risk Mitigation.

Drive closure of supplier process Quality issues related to Stop Ship/Build, BSAQ (Balanced Single Agenda for Quality) projects and Field Action Stop Ship/Prevent Action

Drive compliance to all organizational and corporate training requirements and SIM process compliance.

Education

Bachelor of Science/ Engineering, or academic equivalent

Be proficient in English when working with global teams

Knowledge of manufacturing process(es) of the responsible component commodities

Knowledge of Problem Solving and Quality systems and tools

Experiences

Experience in manufacturing process(es) of the responsible component commodities and process control

Experience in Quality systems, tools and techniques

Project management experience

Supply/Crisis Management Experience

Job Description
Drive Flawless Launches at assigned supplier sites, collaborating with Launch STA team (Ex: Schedule A, PPAP (Production Part Approval Process), Supplier Quality Issues resolution). Escalate significant issues promptly and 'date to green' plan to appropriate management

Conduct onsite evaluation visits for Priority commodities as per GPDS supplier engagement process for new programs

Support Capacity Purchase team in capacity studies interfacing with suppliers and Ford cross-functional teams

Review supplier incremental tooling work plans compliance to PPAP (Production Part Approval Process) requirements

Drive capacity/uplift actions implementation with suppliers inline with the GCP study requirements

Drive Supplier Process capacity issues resolution as needed – Production constraint risk mitigation working with Ford and Supplier teams and manage "date to green" plan

Monitor supply status of 24/7 roster suppliers and Blue bar status of PPAPs beyond implementation timing

Review supplier Capacity Analysis Reports (CAR) for compliance to uplift capacity requirements

Drive robust Supplier Failure Mode Avoidance through PFMEA, SCCAF, CP reviews, Manufacturing feasibility reviews and Health chart deployment as applicable

Drive Supplier manufacturing health chart compliance and support development of new health charts

Drive suppliers for Special process compliance with the support of STA Technical Specialists

Drive continuous improvement in manufacturing excellence with the assigned sites through Q1-MSA deployment, Q1 attainment/ retention, Health chart deployment, Supplier training as required.

Drive deployment & improvement of Quality performance requirements (Q1, QR, TGW, R/1000, CPU), through Warranty Reduction, Benchmarking, Lean Manufacturing, G8D (Global 8 Disciplines) methodology, PFMEA (Process Failure Mode Effect Analysis), SPC (Statistical Process Control), Gage R&R (Repeatability and Reproducibility), Gage R&R (Repeatability and Reproducibility), etc.) as required

Drive new supplier site evaluations and Supplier Risk Assessment on new sourcing in support of GCST, identifying Risk Mitigation.

Drive closure of supplier process Quality issues related to Stop Ship/Build, BSAQ (Balanced Single Agenda for Quality) projects and Field Action Stop Ship/Prevent Action

Drive compliance to all organizational and corporate training requirements and SIM process compliance.

Responsibilities
Drive Flawless Launches at assigned supplier sites, collaborating with Launch STA team (Ex: Schedule A, PPAP (Production Part Approval Process), Supplier Quality Issues resolution). Escalate significant issues promptly and 'date to green' plan to appropriate management

Conduct onsite evaluation visits for Priority commodities as per GPDS supplier engagement process for new programs

Support Capacity Purchase team in capacity studies interfacing with suppliers and Ford cross-functional teams

Review supplier incremental tooling work plans compliance to PPAP (Production Part Approval Process) requirements

Drive capacity/uplift actions implementation with suppliers inline with the GCP study requirements

Drive Supplier Process capacity issues resolution as needed – Production constraint risk mitigation working with Ford and Supplier teams and manage "date to green" plan

Monitor supply status of 24/7 roster suppliers and Blue bar status of PPAPs beyond implementation timing

Review supplier Capacity Analysis Reports (CAR) for compliance to uplift capacity requirements

Drive robust Supplier Failure Mode Avoidance through PFMEA, SCCAF, CP reviews, Manufacturing feasibility reviews and Health chart deployment as applicable

Drive Supplier manufacturing health chart compliance and support development of new health charts

Drive suppliers for Special process compliance with the support of STA Technical Specialists

Drive continuous improvement in manufacturing excellence with the assigned sites through Q1-MSA deployment, Q1 attainment/ retention, Health chart deployment, Supplier training as required.

Drive deployment & improvement of Quality performance requirements (Q1, QR, TGW, R/1000, CPU), through Warranty Reduction, Benchmarking, Lean Manufacturing, G8D (Global 8 Disciplines) methodology, PFMEA (Process Failure Mode Effect Analysis), SPC (Statistical Process Control), Gage R&R (Repeatability and Reproducibility), Gage R&R (Repeatability and Reproducibility), etc.) as required

Drive new supplier site evaluations and Supplier Risk Assessment on new sourcing in support of GCST, identifying Risk Mitigation.

Drive closure of supplier process Quality issues related to Stop Ship/Build, BSAQ (Balanced Single Agenda for Quality) projects and Field Action Stop Ship/Prevent Action

Drive compliance to all organizational and corporate training requirements and SIM process compliance.

Qualifications
Education / Knowledge
Educational Qualifications:

• Bachelor's Degree: A degree in relevant engineering stream(s) or equivalent is required such as Mechanical/Metallurgy/Matl. Science & Engg/Production/Industrial/Manufacturing/Electrical & Electronics/Polymer Science/Mechatronics/Chemical/Automobile/Aerospace/Electronics & Communication/Electronics & Instrumentation

Core skill set:

• Manufacturing: Hands on experience and good knowledge in handling Powertrain parts and processes such as but not limited to Aluminium casting, Iron castings, Forgings, Welding, Brazing, Machining, Assembly processes, Plating, Coating, Ferrous Matl, Non-ferrous Matl, Stainless steel, etc.
• Knowledge in handling Electrified Powertrain parts, Cell manufacturing, Battery pack, Mechatronics parts, DC - DC convertor, Voltage Boost Inductor, ETB, Sensors, etc. are an added advantage
• Knowledge in handling special processes such as Casting/Heat treatment/Welding/Brazing/Assembly/Contamination control/Machining are an added advantage
• Automotive Standards: Familiar with Automotive Industry standard, tools, and techniques such as but not limited to IATF 16949, ISO 9001, CQI, etc.

Other skill set:

• Data Analysis Software: Experience with data analysis and reporting tools (e.g., Excel, ppt, statistical analysis software) - Preferred
• Engineering drawings and specs: Proficient in reading and understanding the 2D engineering drawing and 3D CAD model plus the engineering specs - Preferred
• Simulation Tools: Familiarity with casting, forging, welding, assembly simulation tools and CAE stress analysis – Optional
• Hands on experience in managing the supplier partners for both domestic and global exports customers.
• Ability to work with diverse Ford Motor internal teams and supplier partners towards achieving the common goals on quality, capacity and launch

Automotive core tools knowledge:

• Knowledgeable in Advanced Product Quality Planning (APQP), Failure Mode and Effects Analysis (FMEA), Control Plan, Measurement System Analysis (MSA), Statistical Process Control (SPC),Production Part Approval Process (PPAP), G8D, Root Cause Analysis (RCA), Failure analysis/investigation, Lean Manufacturing Principles, Six Sigma, Design for Manufacturing and Assembly (DFMA), Supplier Quality Assurance, Quality Management Systems (QMS), Ford Motor Q1

Key Experience:
Industry Experience:

• Relevant work experience in Automotive/Non-Automotive OEM or T1 or Sub-tier from Product Development/Application Engineering/Manufacturing/Manufacturing Engineering/Quality/Supplier Development/Supplier Quality/Program Management/etc.
• Project Management: Experience in managing projects, including planning, monitoring, and execution

Problem-Solving Skills:

• Analytical Thinking: Strong analytical skills to identify issues, assess risks, and develop effective solutions. 8D Process, 6 Sigma

Communication Skills:

• Interpersonal Skills: Strong communication and interpersonal skills to collaborate with cross-functional teams, suppliers, and stakeholders
• Proficient in both English and Thai language - Read, Write, Speak. Knowing Chinese is a preferred advantage

Continuous Learning:

• Industry Trends: Awareness of current trends and advancements in Automotive technologies
• Professional Development: Commitment to continuous professional development through training, certifications, and I ndustry conferences
• Inclination to learn - upskill, and acquire the new skill set as deemed necessary to cope up with the changing/emerging Industry needs

Note: The Site STA job requires frequent travel to suppliers located in Thailand and occasionally outside of Thailand as well. Overall, the job involves an estimated travel time up to 80%. The job also involves working on different time zones from time-to-time to manage the global business needs.

Importance and aim of the job

Coordinate daily business activities as an administrative interface to the team, internal departments, and suppliers/vendors to achieve a good performance of the service team. Administrative support for maintaining, reporting and inputting of training records

Key job functions and success-relevant tasks

• Organize training rooms and facility, including printing/preparing of manuals and training materials
• Coordinate travel and accommodation arrangements for internal and customer training, and for other service-related activities as required
• Accurately maintain the respective database for training delivery and planning, including recording of training expenses and cost allocation of training services
• Communicate with suppliers/vendors for services, facility maintenance and material support
• Provide monitoring and guidance of facility daily cleaning services and communicate with HR Department to ensure good performance
• Provide Thai/English translation support for training documentation and delivery, including supporting trainers as required
• Support budgeting process for planning, inputting of training bookings and creating the training calendar
• Maintain the training calendar and communicate weekly updates to assigned persons
• Support department administration tasks such as equipment procurement, including issuing supplier PO, order confirmation, Payment Voucher against supplier invoice, and process Goods received/Goods Issued in SAP
• Accomplish special tasks as assigned by supervisor and inline with the best interests of SIG Combibloc

Qualification

• Bachelor's Degree in Business Administration or related field.
• 1-5 years experiences in administrative support or training coordination (New graduates are welcome.)
• Proficiency in English communication for effective communication. (Reporting directly to an expat Line Manager)
• Familiarity with learning management systems (LMS), SAP, and MS Office.
• Strong interpersonal skills with the ability to communicate effectively with vendors, trainers, and internal stakeholders.
• Good understanding of budgeting and cost allocation principles.
• Service-minded, proactive, and able to work independently

About SIG

SIG is a leading packaging solutions provider for a more sustainable world. We work in partnership with our customers to bring food products to consumers around the world in a safe, sustainable and affordable way. Our unique technology and outstanding innovation capacity enable us to provide our customers with end-to-end solutions for differentiated products, smarter factories and connected packs, all to address the ever-changing needs of consumers.

Founded 1853, SIG is headquartered in Neuhausen, Switzerland. The skills and experience of our approximately 8,000 employees worldwide enable us to respond quickly and effectively to the needs of our customers in over 100 countries. In 2021, SIG produced more than 45 billion carton packs. For more information, visit

RMA Group, headquartered in Bangkok, Thailand, is a multi-sector group with over 9000 employees and an operational presence in 14 countries. For almost 40 years, we have developed enduring partnerships to support the needs of our clients, underpinned by the core values of Innovation, Integrity and Endurance. Through its various businesses including RMA Automotive, Global Fleet Sales, Comin Asia and Express Food Group (EFG), RMA Group has established itself as the partner of choice for leading automotive, equipment, engineering services, and food brands in Southeast Asia and beyond.

Responsibilities as follows:

Knowledge responsibilities

·    Act as a 'subject matter expert' in your area of expertise, sharing that knowledge with your permanent or temporary subordinate(s).

·    Ensure you continue to develop your knowledge and expertise through your own 'personal career development' and utilize training and development offered by the company.

·    Act as an advocate for the company, promoting it internally and externally.

·    develop subordinate's skills and knowledge related to Supplier Audit, technical review and GD&T, IATF 16949 quality standard requirements and PPAP adaptation to RMA volumes

HR Responsibility:

·    Report to the Assistant Manager STA

·    Depending on Programs to be launched, the Senior STA Engineer may be allocated some permanent or outsourced STA engineers to be managed for the duration of specific projects. Their location might be in Thailand or in oversea locations of the suppliers.

·    The Senior STA Engineer will have to:

·    Cascade and explains company and project information; Conveys performance expectations, define and monitor the allocated STA engineer KPI's.

·    Proactively act as a coach and mentor to his potential subordinates to enable them to improve their skills and knowledge in alignment with the automotive industry standards.

·    conduct quarterly and yearly performance review, define required training and act as a resource for colleagues with less experience.

Functional responsibilities

·    STA are core members of the Sourcing Team supporting the Global Category Managers that define and execute sourcing strategies in alignment with the Program team. The Senior STA manager and his assigned STA engineer will execute the daily activities efficiently and effectively around two main phases, before and after the Start of Production (SOP):

·    Before SOP: Supplier Audit, Design Technical Review, Pre-Production Part Approval (PPAP), Supplier Process Audit, Supplier Tooling approval

·    After SOP: Claim management, Root cause problem solving, Supplier Performance Monitoring, PPAP for ECR/ECN or resourcing activities to support material cost reduction, and proactive quality initiatives.

SUPPLIER ASSESSMENT AND ON-BOARDING: when required, conduct preliminary "light" audit system for potential suppliers to support the Global Category Managers during RFI/RFQ phase (Supplier Preliminary Audit)

·    perform complete audit system prior to award any business (New Supplier Audit)

·    Process audit to support PPAP approval phases (Part and Process Audit)

BEFORE SOP, DESIGN REVIEW AND PRODUCT APPROVAL:  As soon as a Supplier is Nomination to supply a Product, review the design of the product to ensure that all Geometric Dimensioning and Tolerancing (GD&T) are a) clearly defined by RMA engineering and b) are approved between the supplier and RMA engineering, and c) design is signed-off by both Parties as an integral part of the contract or the PO

·    Lead the APQP events with supplier for all New Product Development and organize regular progress review between Supplier and RMA cross functional team.

·    Based on program volume, agree with Engineering and Quality on PPAP elements required for Part collect all PPAP elements required in alignment with project milestones

AFTER SOP, SUPPLIER PERFORMANCE AND MONITORING

·    Drive resolution of supplier quality issues arose in plant. Lead containment action plan

·    Review supplier corrective actions and 8D response

·    Manage meetings with problematic suppliers and follow-up

·    Coordinate with Purchasing team members for consistent low performing suppliers.

·    Monitor supplier quality performance and take lead in activities to improve nonperforming supplier. Track improvements or prevent sourcing team to award new business with permanent low performing supplier by updating the supplier approved list with a blacklist tagging system

·    Manage supplier training to increase and develop supplier base capabilities.

Financial Responsibilities

Ensure quality of materials delivered meet specifications, cost variation are technically justified, and outsourced testing and laboratory services are managed at optimal levels to ensure projects are kept on budget and on time.

Internal/ External Interactions

Internal: Group & Procurement Teams, in Thailand and in RMAAH Australia

• GLOBAL PDD: design review, PPAP approval, APQP milestones, Engineering Changes

• MP: forecasts & PO management

• QUALITY: NCR management and supplier scorecard

• ACCOUNTING: Claim Payment Process

• FINANCE: Tooling CAPEX and support to Cost Variance tracking

External: Global Suppliers

Travel Requirements

Up to 60% of the time for supplier visits (domestic and international) according to project needs.

Background and experience

·    Minimum Bachelor of Engineering.

·    Strong advantage if: IATF 16949:2016 Requirement and Implementation training or ISO16949 Lead auditor, VDA 6.3 Process auditor, GD&T Training, MSA Training, SPC Training, PFMEA Training, Six Sigma training, Lean Manufacturing System training, experience in Injection Plastic Molding.

·    Knowledge of CAD data systems

·    Excellent MS Office skills (particularly in Excel). ERP Knowledge

·    Able to work under pressure.

·    Relevant knowledge of supplier quality engineering and technical assistance in automotive manufacturing or similar industry

·    Excellent organization, planning and prioritizing skills

·    Hands on attitude, embracing challenges

·    Written and verbal communication, with an ability to explain complex topics clearly for all to understand

RMA Group is an equal opportunity employer, with a diverse group of colleagues globally representing different cultures, backgrounds, and beliefs. Our values of Innovation, Integrity and Endurance are embedded in what we do, and we welcome applicants who are committed to respecting diversity of thought, and in living our values on a day-to-day basis.

Position : Technical Coordinator

Locaion : T – One Building (Walk 5 mins from BTS Thong lo)

Working day : Monday - Friday (09:00-18:00)

QUALIFICATION

MUST

• Bachelor's Degree or above in Medical Technology, Electrical Engineering, Electronics, Mechatronics, or a related technical field.
• Experience at least 2 years in technical support, or project management in medical device/IVD industry
• Good command of English in all skills (speaking, writing, and reading).
• Can work small and start up company.
• Can travel for business.( To attend an exhibition for 1 – 2 times/ Year and to maintain distributor relationships)
• Have a good understanding of Islamic culture.

GOOD TO HAVE

• Experience in Japanese company.
• Strong leadership skills and able to work in a team/ demonstrate initiatives and good interpretation skills

COMPETENCIES

• Have strong communication skills.
• Desirable personality: Compassionate, thoughtful, and able to work with a positive attitudez

JOB DESCRIPTION

【Main Responsibility】

• To take care of existing distributors as Technical aspect.
• Support existing distributors in Thailand.
• Training and supporting field service engineer teams at distributor involved in the installation, maintenance, and repair of medical devices.
• Assess trainees' understanding of the training content for distributor.
• Recommend further training or improvement plans.
• Support troubleshooting by providing guidance and solutions to field service engineers of distributor.
• Assist field service engineers in resolving complex technical issues.
• Analyze on-site technical issues as necessary
• Monitor and verify maintenance and repair activities performed by field service engineers

R&R

• Drive Flawless Launches at assigned supplier sites, collaborating with Launch STA team (Ex: Schedule A, PPAP (Production Part Approval Process), Supplier Quality Issues resolution). Escalate significant issues promptly and 'date to green' plan to appropriate management
• Conduct onsite evaluation visits for Priority commodities as per GPDS supplier engagement process for new programs.
• Support Capacity Purchase team in capacity studies interfacing with suppliers and Ford cross-functional teams.
• Review supplier incremental tooling work plans compliance to PPAP (Production Part Approval Process) requirements
• Drive capacity/uplift actions implementation with suppliers in line with the GCP study requirements
• Drive Supplier Process capacity issues resolution as needed – Production constraint risk mitigation working with Ford and Supplier teams and manage "date to green" plan
• Monitor supply status of 24/7 roster suppliers and Blue bar status of PPAPs beyond implementation timing
• Review supplier Capacity Analysis Reports (CAR) for compliance to uplift capacity requirements.
• Drive robust Supplier Failure Mode Avoidance through PFMEA, SCCAF, CP reviews, Manufacturing feasibility reviews and Health chart deployment as applicable.
• Drive Supplier manufacturing health chart compliance and support development of new health charts
• Drive suppliers for Special process compliance with the support of STA Technical Specialists
• Drive continuous improvement in manufacturing excellence with the assigned sites through Q1-MSA deployment, Q1 attainment/ retention, Health chart deployment, Supplier training as required.
• Drive deployment & improvement of Quality performance requirements (Q1, QR, TGW, R/1000, CPU), through Warranty Reduction, Benchmarking, Lean Manufacturing, G8D (Global 8 Disciplines) methodology, PFMEA (Process Failure Mode Effect Analysis), SPC (Statistical Process Control), Gage R&R (Repeatability and Reproducibility), Gage R&R (Repeatability and Reproducibility), etc.) as required.
• Drive new supplier site evaluations and Supplier Risk Assessment on new sourcing in support of GCST, identifying Risk Mitigation.
• Drive closure of supplier process Quality issues related to Stop Ship/Build, BSAQ (Balanced Single Agenda for Quality) projects and Field Action Stop Ship/Prevent Action
• Drive compliance to all organizational and corporate training requirements and SIM process compliance.
• Drive SIM process compliance.

Candidate Specification

Education: Bachelor's Degree in Electrical Engineering, Electronics Engineering, or a related field is typically required.

Skill/Knowledge

1.    Technical Knowledge:

Electrical Systems: Strong understanding of electrical systems, circuit design, and power distribution.

Electronics: Knowledge of electronic components, PCB design, and embedded systems.

Automotive Standards: Familiarity with automotive industry standards and regulations (e.g., IATF 16949, ISO 9001).

Testing and Validation: Experience with testing methodologies and validation processes for electrical components and systems.

2.    Software Proficiency:

Data Analysis Software: Experience with data analysis and reporting tools (e.g., Excel, statistical software). – Preferable

CAD Software: Proficiency in electrical design software (e.g., AutoCAD Electrical.) – Optional

Simulation Tools: Familiarity with simulation tools (e.g., MATLAB, Simulink) for modeling and analyzing electrical systems. – Optional

3.    Automotive Core Tools Knowledge:

Knowledgeable of Advanced Product Quality Planning (APQP), Failure Mode and Effects Analysis (FMEA), Control Plan, Measurement System Analysis (MSA), Statistical Process Control (SPC), Production Part Approval Process (PPAP), Root Cause Analysis (RCA), Lean Manufacturing Principles, Six Sigma, Design for Manufacturing and Assembly (DFMA), Supplier Quality Assurance, Quality Management Systems (QMS).

Experience

1.    Industry Experience:

· Relevant work experience in electrical engineering roles, preferably in the automotive specifically Print Circuit Board Assembly (PCBA) optional  process or related industries.

· Project Management: Experience in managing engineering projects, including planning, execution, and monitoring.

2.    Problem-Solving Skills:

· Analytical Thinking: Strong analytical skills to identify issues, assess risks, and develop effective solutions.

· Troubleshooting: Ability to troubleshoot electrical systems and components effectively.

3.    Communication Skills:

· Interpersonal Skills: Strong communication and interpersonal skills to collaborate with cross-functional teams, suppliers, and stakeholders.

· Technical Documentation: Ability to prepare and review technical documentation, reports, and specifications.

4.    Continuous Learning:

· Industry Trends: Awareness of current trends and advancements in electrical engineering and automotive technologies.

· Professional Development: Commitment to continuous professional development through training, certifications, and industry conferences.

Scope of Work (SOW) for this position includes:

• Taking care of the customer account and addressing their requirement. in the field of alloy products for the jewelry business.
• performing quality control analyses on outgoing products that customer claims;
• managing post-sales technical support activities for customers.

The selected candidate should be able to use laboratory instruments, particularly for microscopy and elemental analysis.

However, internal training will be provided by our staff, both on the use of the equipment and on acquiring the technical know-how necessary to perform the role independently.