548 Technical Team jobs in Thailand

R&R

Drive Flawless Launches at assigned supplier sites, collaborating with Launch STA team (Ex: Schedule A, PPAP (Production Part Approval Process), Supplier Quality Issues resolution). Escalate significant issues promptly and 'date to green' plan to appropriate management

Conduct onsite evaluation visits for Priority commodities as per GPDS supplier engagement process for new programs

Support Capacity Purchase team in capacity studies interfacing with suppliers and Ford cross-functional teams

Review supplier incremental tooling work plans compliance to PPAP (Production Part Approval Process) requirements

Drive capacity/uplift actions implementation with suppliers inline with the GCP study requirements

Drive Supplier Process capacity issues resolution as needed – Production constraint risk mitigation working with Ford and Supplier teams and manage "date to green" plan

Monitor supply status of 24/7 roster suppliers and Blue bar status of PPAPs beyond implementation timing

Review supplier Capacity Analysis Reports (CAR) for compliance to uplift capacity requirements

Drive robust Supplier Failure Mode Avoidance through PFMEA, SCCAF, CP reviews, Manufacturing feasibility reviews and Health chart deployment as applicable

Drive Supplier manufacturing health chart compliance and support development of new health charts

Drive suppliers for Special process compliance with the support of STA Technical Specialists

Drive continuous improvement in manufacturing excellence with the assigned sites through Q1-MSA deployment, Q1 attainment/ retention, Health chart deployment, Supplier training as required.

Drive deployment & improvement of Quality performance requirements (Q1, QR, TGW, R/1000, CPU), through Warranty Reduction, Benchmarking, Lean Manufacturing, G8D (Global 8 Disciplines) methodology, PFMEA (Process Failure Mode Effect Analysis), SPC (Statistical Process Control), Gage R&R (Repeatability and Reproducibility), Gage R&R (Repeatability and Reproducibility), etc.) as required

Drive new supplier site evaluations and Supplier Risk Assessment on new sourcing in support of GCST, identifying Risk Mitigation.

Drive closure of supplier process Quality issues related to Stop Ship/Build, BSAQ (Balanced Single Agenda for Quality) projects and Field Action Stop Ship/Prevent Action

Drive compliance to all organizational and corporate training requirements and SIM process compliance.

Education

Bachelor of Science/ Engineering, or academic equivalent

Be proficient in English when working with global teams

Knowledge of manufacturing process(es) of the responsible component commodities

Knowledge of Problem Solving and Quality systems and tools

Experiences

Experience in manufacturing process(es) of the responsible component commodities and process control

Experience in Quality systems, tools and techniques

Project management experience

Supply/Crisis Management Experience

Key Roles and Responsibilities of Position

• Drive Flawless Launches at assigned supplier sites, collaborating with Launch STA team (Ex: Schedule A, PPAP (Production Part Approval Process), Supplier Quality Issues resolution). Escalate significant issues promptly and 'date to green' plan to appropriate management

• Conduct onsite evaluation visits for Priority commodities as per GPDS supplier engagement process for new programs.

• Support Capacity Purchase team in capacity studies interfacing with suppliers and Ford cross-functional teams.

• Review supplier incremental tooling work plans compliance to PPAP (Production Part Approval Process) requirements

• Drive capacity/uplift actions implementation with suppliers in line with the GCP study requirements

• Drive Supplier Process capacity issues resolution as needed – Production constraint risk mitigation working with Ford and Supplier teams and manage "date to green" plan

• Monitor supply status of 24/7 roster suppliers and Blue bar status of PPAPs beyond implementation timing

• Review supplier Capacity Analysis Reports (CAR) for compliance to uplift capacity requirements.

• Drive robust Supplier Failure Mode Avoidance through PFMEA, SCCAF, CP reviews, Manufacturing feasibility reviews and Health chart deployment as applicable.

• Drive Supplier manufacturing health chart compliance and support development of new health charts

• Drive suppliers for Special process compliance with the support of STA Technical Specialists

• Drive continuous improvement in manufacturing excellence with the assigned sites through Q1-MSA deployment, Q1 attainment/ retention, Health chart deployment, Supplier training as required.

• Drive deployment & improvement of Quality performance requirements (Q1, QR, TGW, R/1000, CPU), through Warranty Reduction, Benchmarking, Lean Manufacturing, G8D (Global 8 Disciplines) methodology, PFMEA (Process Failure Mode Effect Analysis), SPC (Statistical Process Control), Gage R&R (Repeatability and Reproducibility), Gage R&R (Repeatability and Reproducibility), etc.) as required.

• Drive new supplier site evaluations and Supplier Risk Assessment on new sourcing in support of GCST, identifying Risk Mitigation.

• Drive closure of supplier process Quality issues related to Stop Ship/Build, BSAQ (Balanced Single Agenda for Quality) projects and Field Action Stop Ship/Prevent Action

• Drive compliance to all organizational and corporate training requirements and SIM process compliance.

• Drive SIM process compliance.

Candidate Specification

Education: Bachelor's Degree in Electrical Engineering, Electronics Engineering, or a related field is typically required.

Skill/Knowledge

1. Technical Knowledge: ในแง่ Manu

2. Electrical Systems: Strong understanding of electrical systems, circuit design, and power distribution.

3. Electronics: Knowledge of electronic components, PCB design, and embedded systems.

4. Automotive Standards: Familiarity with automotive industry standards and regulations (e.g., IATF 16949, ISO 9001).

5. Testing and Validation: Experience with testing methodologies and validation processes for electrical components and systems.

6. Software Proficiency:

7. Data Analysis Software: Experience with data analysis and reporting tools (e.g., Excel, statistical software). – Preferable

8. CAD Software (อ่านได้) : Proficiency in electrical design software (e.g., AutoCAD Electrical.) – Optional

9. Simulation Tools: Familiarity with simulation tools (e.g., MATLAB, Simulink) for modeling and analyzing electrical systems. – Optional

10. Automotive Core Tools Knowledge:

11. Knowledgeable of Advanced Product Quality Planning (APQP), Failure Mode and Effects Analysis (FMEA), Control Plan, Measurement System Analysis (MSA), Statistical Process Control (SPC), Production Part Approval Process (PPAP), Root Cause Analysis (RCA), Lean Manufacturing Principles, Six Sigma, Design for Manufacturing and Assembly (DFMA), Supplier Quality Assurance, Quality Management Systems (QMS).

Experience

1. Industry Experience:

2. Relevant work experience in electrical engineering roles, preferably in the automotive specifically Print Circuit Board Assembly (PCBA) optional process or related industries.

3. Project Management: Experience in managing engineering projects, including planning, execution, and monitoring.

4. Problem-Solving Skills:

5. Analytical Thinking: Strong analytical skills to identify issues, assess risks, and develop effective solutions.

6. Troubleshooting: Ability to troubleshoot electrical systems and components effectively.

7. Communication Skills:

8. Interpersonal Skills: Strong communication and interpersonal skills to collaborate with cross-functional teams, suppliers, and stakeholders.

9. Technical Documentation: Ability to prepare and review technical documentation, reports, and specifications.

10. Continuous Learning:

11. Industry Trends: Awareness of current trends and advancements in electrical engineering and automotive technologies.

12. Professional Development: Commitment to continuous professional development through training, certifications, and industry conferences.

Key Roles and Responsibilities of Position

• Drive Flawless Launches at assigned supplier sites, collaborating with Launch STA team (Ex: Schedule A, PPAP (Production Part Approval Process), Supplier Quality Issues resolution). Escalate significant issues promptly and 'date to green' plan to appropriate management

• Conduct onsite evaluation visits for Priority commodities as per GPDS supplier engagement process for new programs.

• Support Capacity Purchase team in capacity studies interfacing with suppliers and Ford cross-functional teams.

• Review supplier incremental tooling work plans compliance to PPAP (Production Part Approval Process) requirements

• Drive capacity/uplift actions implementation with suppliers in line with the GCP study requirements

• Drive Supplier Process capacity issues resolution as needed – Production constraint risk mitigation working with Ford and Supplier teams and manage "date to green" plan

• Monitor supply status of 24/7 roster suppliers and Blue bar status of PPAPs beyond implementation timing

• Review supplier Capacity Analysis Reports (CAR) for compliance to uplift capacity requirements.

• Drive robust Supplier Failure Mode Avoidance through PFMEA, SCCAF, CP reviews, Manufacturing feasibility reviews and Health chart deployment as applicable.

• Drive Supplier manufacturing health chart compliance and support development of new health charts

• Drive suppliers for Special process compliance with the support of STA Technical Specialists

• Drive continuous improvement in manufacturing excellence with the assigned sites through Q1-MSA deployment, Q1 attainment/ retention, Health chart deployment, Supplier training as required.

• Drive deployment & improvement of Quality performance requirements (Q1, QR, TGW, R/1000, CPU), through Warranty Reduction, Benchmarking, Lean Manufacturing, G8D (Global 8 Disciplines) methodology, PFMEA (Process Failure Mode Effect Analysis), SPC (Statistical Process Control), Gage R&R (Repeatability and Reproducibility), Gage R&R (Repeatability and Reproducibility), etc.) as required.

• Drive new supplier site evaluations and Supplier Risk Assessment on new sourcing in support of GCST, identifying Risk Mitigation.

• Drive closure of supplier process Quality issues related to Stop Ship/Build, BSAQ (Balanced Single Agenda for Quality) projects and Field Action Stop Ship/Prevent Action

• Drive compliance to all organizational and corporate training requirements and SIM process compliance.

• Drive SIM process compliance.

RMA Group, headquartered in Bangkok, Thailand, is a multi-sector group with over 9000 employees and an operational presence in 14 countries. For almost 40 years, we have developed enduring partnerships to support the needs of our clients, underpinned by the core values of Innovation, Integrity and Endurance. Through its various businesses including RMA Automotive, Global Fleet Sales, Comin Asia and Express Food Group (EFG), RMA Group has established itself as the partner of choice for leading automotive, equipment, engineering services, and food brands in Southeast Asia and beyond.

Responsibilities as follows:

Knowledge responsibilities

·    Act as a 'subject matter expert' in your area of expertise, sharing that knowledge with your permanent or temporary subordinate(s).

·    Ensure you continue to develop your knowledge and expertise through your own 'personal career development' and utilize training and development offered by the company.

·    Act as an advocate for the company, promoting it internally and externally.

·    develop subordinate's skills and knowledge related to Supplier Audit, technical review and GD&T, IATF 16949 quality standard requirements and PPAP adaptation to RMA volumes

HR Responsibility:

·    Report to the Assistant Manager STA

·    Depending on Programs to be launched, the Senior STA Engineer may be allocated some permanent or outsourced STA engineers to be managed for the duration of specific projects. Their location might be in Thailand or in oversea locations of the suppliers.

·    The Senior STA Engineer will have to:

·    Cascade and explains company and project information; Conveys performance expectations, define and monitor the allocated STA engineer KPI's.

·    Proactively act as a coach and mentor to his potential subordinates to enable them to improve their skills and knowledge in alignment with the automotive industry standards.

·    conduct quarterly and yearly performance review, define required training and act as a resource for colleagues with less experience.

Functional responsibilities

·    STA are core members of the Sourcing Team supporting the Global Category Managers that define and execute sourcing strategies in alignment with the Program team. The Senior STA manager and his assigned STA engineer will execute the daily activities efficiently and effectively around two main phases, before and after the Start of Production (SOP):

·    Before SOP: Supplier Audit, Design Technical Review, Pre-Production Part Approval (PPAP), Supplier Process Audit, Supplier Tooling approval

·    After SOP: Claim management, Root cause problem solving, Supplier Performance Monitoring, PPAP for ECR/ECN or resourcing activities to support material cost reduction, and proactive quality initiatives.

SUPPLIER ASSESSMENT AND ON-BOARDING: when required, conduct preliminary "light" audit system for potential suppliers to support the Global Category Managers during RFI/RFQ phase (Supplier Preliminary Audit)

·    perform complete audit system prior to award any business (New Supplier Audit)

·    Process audit to support PPAP approval phases (Part and Process Audit)

BEFORE SOP, DESIGN REVIEW AND PRODUCT APPROVAL:  As soon as a Supplier is Nomination to supply a Product, review the design of the product to ensure that all Geometric Dimensioning and Tolerancing (GD&T) are a) clearly defined by RMA engineering and b) are approved between the supplier and RMA engineering, and c) design is signed-off by both Parties as an integral part of the contract or the PO

·    Lead the APQP events with supplier for all New Product Development and organize regular progress review between Supplier and RMA cross functional team.

·    Based on program volume, agree with Engineering and Quality on PPAP elements required for Part collect all PPAP elements required in alignment with project milestones

AFTER SOP, SUPPLIER PERFORMANCE AND MONITORING

·    Drive resolution of supplier quality issues arose in plant. Lead containment action plan

·    Review supplier corrective actions and 8D response

·    Manage meetings with problematic suppliers and follow-up

·    Coordinate with Purchasing team members for consistent low performing suppliers.

·    Monitor supplier quality performance and take lead in activities to improve nonperforming supplier. Track improvements or prevent sourcing team to award new business with permanent low performing supplier by updating the supplier approved list with a blacklist tagging system

·    Manage supplier training to increase and develop supplier base capabilities.

Financial Responsibilities

Ensure quality of materials delivered meet specifications, cost variation are technically justified, and outsourced testing and laboratory services are managed at optimal levels to ensure projects are kept on budget and on time.

Internal/ External Interactions

Internal: Group & Procurement Teams, in Thailand and in RMAAH Australia

• GLOBAL PDD: design review, PPAP approval, APQP milestones, Engineering Changes

• MP: forecasts & PO management

• QUALITY: NCR management and supplier scorecard

• ACCOUNTING: Claim Payment Process

• FINANCE: Tooling CAPEX and support to Cost Variance tracking

External: Global Suppliers

Travel Requirements

Up to 60% of the time for supplier visits (domestic and international) according to project needs.

Background and experience

·    Minimum Bachelor of Engineering.

·    Strong advantage if: IATF 16949:2016 Requirement and Implementation training or ISO16949 Lead auditor, VDA 6.3 Process auditor, GD&T Training, MSA Training, SPC Training, PFMEA Training, Six Sigma training, Lean Manufacturing System training, experience in Injection Plastic Molding.

·    Knowledge of CAD data systems

·    Excellent MS Office skills (particularly in Excel). ERP Knowledge

·    Able to work under pressure.

·    Relevant knowledge of supplier quality engineering and technical assistance in automotive manufacturing or similar industry

·    Excellent organization, planning and prioritizing skills

·    Hands on attitude, embracing challenges

·    Written and verbal communication, with an ability to explain complex topics clearly for all to understand

RMA Group is an equal opportunity employer, with a diverse group of colleagues globally representing different cultures, backgrounds, and beliefs. Our values of Innovation, Integrity and Endurance are embedded in what we do, and we welcome applicants who are committed to respecting diversity of thought, and in living our values on a day-to-day basis.

Scope of Work (SOW) for this position includes:

• Taking care of the customer account and addressing their requirement. in the field of alloy products for the jewelry business.
• performing quality control analyses on outgoing products that customer claims;
• managing post-sales technical support activities for customers.

The selected candidate should be able to use laboratory instruments, particularly for microscopy and elemental analysis.

However, internal training will be provided by our staff, both on the use of the equipment and on acquiring the technical know-how necessary to perform the role independently.

R&R

• Drive Flawless Launches at assigned supplier sites, collaborating with Launch STA team (Ex: Schedule A, PPAP (Production Part Approval Process), Supplier Quality Issues resolution). Escalate significant issues promptly and 'date to green' plan to appropriate management
• Conduct onsite evaluation visits for Priority commodities as per GPDS supplier engagement process for new programs.
• Support Capacity Purchase team in capacity studies interfacing with suppliers and Ford cross-functional teams.
• Review supplier incremental tooling work plans compliance to PPAP (Production Part Approval Process) requirements
• Drive capacity/uplift actions implementation with suppliers in line with the GCP study requirements
• Drive Supplier Process capacity issues resolution as needed – Production constraint risk mitigation working with Ford and Supplier teams and manage "date to green" plan
• Monitor supply status of 24/7 roster suppliers and Blue bar status of PPAPs beyond implementation timing
• Review supplier Capacity Analysis Reports (CAR) for compliance to uplift capacity requirements.
• Drive robust Supplier Failure Mode Avoidance through PFMEA, SCCAF, CP reviews, Manufacturing feasibility reviews and Health chart deployment as applicable.
• Drive Supplier manufacturing health chart compliance and support development of new health charts
• Drive suppliers for Special process compliance with the support of STA Technical Specialists
• Drive continuous improvement in manufacturing excellence with the assigned sites through Q1-MSA deployment, Q1 attainment/ retention, Health chart deployment, Supplier training as required.
• Drive deployment & improvement of Quality performance requirements (Q1, QR, TGW, R/1000, CPU), through Warranty Reduction, Benchmarking, Lean Manufacturing, G8D (Global 8 Disciplines) methodology, PFMEA (Process Failure Mode Effect Analysis), SPC (Statistical Process Control), Gage R&R (Repeatability and Reproducibility), Gage R&R (Repeatability and Reproducibility), etc.) as required.
• Drive new supplier site evaluations and Supplier Risk Assessment on new sourcing in support of GCST, identifying Risk Mitigation.
• Drive closure of supplier process Quality issues related to Stop Ship/Build, BSAQ (Balanced Single Agenda for Quality) projects and Field Action Stop Ship/Prevent Action
• Drive compliance to all organizational and corporate training requirements and SIM process compliance.
• Drive SIM process compliance.

Candidate Specification

Education: Bachelor's Degree in Electrical Engineering, Electronics Engineering, or a related field is typically required.

Skill/Knowledge

1.    Technical Knowledge:

Electrical Systems: Strong understanding of electrical systems, circuit design, and power distribution.

Electronics: Knowledge of electronic components, PCB design, and embedded systems.

Automotive Standards: Familiarity with automotive industry standards and regulations (e.g., IATF 16949, ISO 9001).

Testing and Validation: Experience with testing methodologies and validation processes for electrical components and systems.

2.    Software Proficiency:

Data Analysis Software: Experience with data analysis and reporting tools (e.g., Excel, statistical software). – Preferable

CAD Software: Proficiency in electrical design software (e.g., AutoCAD Electrical.) – Optional

Simulation Tools: Familiarity with simulation tools (e.g., MATLAB, Simulink) for modeling and analyzing electrical systems. – Optional

3.    Automotive Core Tools Knowledge:

Knowledgeable of Advanced Product Quality Planning (APQP), Failure Mode and Effects Analysis (FMEA), Control Plan, Measurement System Analysis (MSA), Statistical Process Control (SPC), Production Part Approval Process (PPAP), Root Cause Analysis (RCA), Lean Manufacturing Principles, Six Sigma, Design for Manufacturing and Assembly (DFMA), Supplier Quality Assurance, Quality Management Systems (QMS).

Experience

1.    Industry Experience:

· Relevant work experience in electrical engineering roles, preferably in the automotive specifically Print Circuit Board Assembly (PCBA) optional  process or related industries.

· Project Management: Experience in managing engineering projects, including planning, execution, and monitoring.

2.    Problem-Solving Skills:

· Analytical Thinking: Strong analytical skills to identify issues, assess risks, and develop effective solutions.

· Troubleshooting: Ability to troubleshoot electrical systems and components effectively.

3.    Communication Skills:

· Interpersonal Skills: Strong communication and interpersonal skills to collaborate with cross-functional teams, suppliers, and stakeholders.

· Technical Documentation: Ability to prepare and review technical documentation, reports, and specifications.

4.    Continuous Learning:

· Industry Trends: Awareness of current trends and advancements in electrical engineering and automotive technologies.

· Professional Development: Commitment to continuous professional development through training, certifications, and industry conferences.

About Dobot

Dobot is a world leader in smart collaborative robotics and the creator of desktop grade robotic arms. Core technologies are developed in-house, including AI, system integration, intelligent sensing and more. The core team members came from Chinese Academy of Sciences, Tsinghua University, Harbin Institute of Technology, Shandong University, MIT and other prestigious academic and research institutions.

Founded in 2015, Dobot Robotics is the creator of the world's first desktop grade collaborative robot. We offer 6 main product lines: CR, CRS, MG400, M1 Pro, Nova, and Magician, with more than a dozen of collaborative robot models. We are the first in the industry to offer a product line up that covers 0.5 to 20 kg payloads.

To date, Dobot has sold over 68,000 collaborative robots to 140 countries and regions and has ranked first in Chinese robot exporter by volume 4 consecutive years.

Dobot robots are currently operational across over 15 industries including consumer electronics, automotive, metal processing, semiconductor, healthcare, chemical and retail.

About the Team

As a leading Chinese cobot export manufacturer, the APAC region is one of the important regions for Dobot. The APAC sales organization is expanding and we are looking for team members who will help shape the foundation and future of Dobot business success in the APAC region. The key function of this role is to provide world class Technical Support (on robots and applications) and Training to our partner network.

Provide expert technical support to our channel partners and end users

Reporting directly to our Technical leader, you will be responsible for supporting our channel partners and end users. Your primary tasks will be to support, train and develop our users and partners in SEA&SA. Technical support will be handled through either email, telephone or on site at our users' premises. You will be travelling approximately 90 days a year. Your role will include the following tasks:

• Providing technical support to channel partners

• Providing robotic application support and consultations to channel partners and Dobot sales team

• Developing/ Translating technical training curriculums and conducting technical training courses for channel partners and technical workshops for end users

• Developing partners and users' technical knowledge and competencies in Dobot robots and applications

• Preparing/Translating technical documentation

• Participating in customer visits

• Participating in trade shows and seminars

• Developing applications for trade shows and seminars

Qualifications:

The job demands that you have documented practical experience within developing and supporting robot applications. To gain success in the job it is important that you are outgoing, service-minded and able to manage and influence technical developments in channel partners and that you can navigate at different organizational levels and in different customer situations. You should have experience from a support department – preferably with experience within diagnosis and debugging. The job demands that you have documented practical experience within automation – preferably with knowledge of mechanical and electronic products. Furthermore, you have experience with technical training and customer visits. To be considered for the job it is vital that you are fluent in English.

The ideal candidate has:

• Bachelor degree or higher in Engineering/Computer Science related subject

• Minimum three years' experience in robotics or automation industry

• Experience in designing and integrating robotic applications

• Experience in conducting seminars/ trainings

• Excellent in troubleshooting and diagnosing issues

• Excellent computer and interpersonal skills

• Proficiency in a high-level programming language such as C++/Java/Python/Lua (a plus)

Why Join Us

We offer an exciting job with great professional challenges and the opportunity for you to influence your own progression. We emphasize an informal and open work environment where you will have plenty of opportunities to influence and be part of making a difference.

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About the Company

RestoSuite by JustinTech is a leading global intelligent restaurant SaaS provider, trusted by over 250,000 restaurants worldwide. We empower the food and beverage industry through one-stop digital solutions—from smart POS and CRM to supply chain management and data analytics—helping businesses reduce costs, improve efficiency, and redefine the dining experience in the digital age. As we expand rapidly across North America, Europe, Australia, Southeast Asia, and the Middle East, we are looking for passionate tech enthusiasts to join our team in Kuala Lumpur and shape the future of restaurant technology together

About the Role

The Technical Support Associate is responsible for the installation and post-sales support of restaurant technology. This role will interface with restaurants and customers to optimize Resto's services in the local markets where we operate. This operations-driven position will manage partnerships and collaborate cross-functionally.

Responsibilities

• Install, configure, and train restaurant staff on Resto products, including hardware and networking devices—terminals, kiosks, handheld devices, printers, and other peripherals.
• Collaborate with the menu team to properly set up and configure the restaurant's menu prior to installation, and assist with menu requests as needed after installation.
• Independently determine restaurant priorities and the sequence of implementation steps based on restaurant needs and menu design options.
• Respond to and resolve incoming calls, chats, tickets, and cases efficiently and accurately.
• Collect, organize, and address feedback from restaurant partners and customers.
• Communicate with restaurants to understand their needs, and optimize business performance by identifying opportunities to implement impactful solutions.
• Collaborate with central operations, product, and engineering teams to drive local adoption of new products, processes, and plans.
• Work with the local team to ensure the growth and profitability of our restaurant technology solutions.
• Identify upselling opportunities and collaborate with the local restaurant technology sales team to ensure execution.

Qualifications

• Fluent bilingual proficiency in English and Mandarin is required.
• 1+ year of relevant experience is preferred (If you have no work experience, we can also train you to become an excellent implementation engineer).
• Prior experience in a startup is preferred.
• A bachelor's degree in a related field is preferred.
• A valid driver's license and access to a vehicle are required.

Required Skills

• Strong communication skills.
• Excellent problem-solving abilities.
• Teamwork spirit.

Preferred Skills

• Knowledge of the food and beverage industry.
• Experience in technical support or customer service.

Salary Range and Compensation Package

Salary range: 50K–80K, plus monthly performance bonus.

Equal Opportunity Statement

We are committed to diversity and inclusion and welcome applicants from all backgrounds.

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• Bachelor's degree in Telecommunication, Electronics, Computer science /IT or related field.
• Experience 1-2 years' experience on Operation Support or Customer Service
• Good interpersonal skill, service mind, human relation and communication skill, good command of English.
• Proficient in Microsoft Office (Excel, Word, PowerPoint), Internet Explorer, Computer & Basic program, and Power BI / Tableau. If use Python, PHP, SQL will be specially considered
• Knowledge in Internet Network and problem-solving skills
• Good at multitasking and good team player with excellent interpersonal skills
• Ability to work well under pressure and handle multiple tasks
• Able to work shift

Additional Requirement

All

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Job Information

Telecommunication

Contract

Staff/Officer

SHIFTING

Thai

ตำแหน่ง: Technical Supportบริษัท ไอดาต้า เทคโนโลยี (ประเทศไทย) จำกัด เป็นผู้นำในธุรกิจด้าน IT และเทคโนโลยีสื่อสาร และกำลังมองหา Technical Support ที่มีความรู้และประสบการณ์ในการให้บริการสนับสนุนด้านเทคนิคที่ดีเยี่ยมมาเข้าร่วมทีมงานหน้าที่หลัก:

• ให้การสนับสนุนด้านเทคนิคแก่ลูกค้าและผู้ใช้งานระบบ ตอบปัญหาและแก้ไขข้อขัดข้องที่เกิดขึ้น
• ทดสอบ ติดตั้ง ปรับแต่ง และดูแลระบบคอมพิวเตอร์และโปรแกรมต่างๆ ให้ทำงานได้อย่างมีประสิทธิภาพ
• สนับสนุนและให้คำปรึกษาด้านเทคนิคต่อทีมงานและผู้ใช้งานภายในบริษัท
• จัดทำรายงานสรุปการแก้ไขปัญหา และปรับปรุงกระบวนการให้มีประสิทธิภาพยิ่งขึ้น
• จัดเตรียมและติดตามใบงานให้เป็นไปตามกำหนดเวลา

ทักษะ คุณสมบัติ และประสบการณ์:

• จบการศึกษาระดับปริญญาตรีสาขาเทคโนโลยีสารสนเทศ วิศวกรรมคอมพิวเตอร์ หรือสาขาที่เกี่ยวข้อง
• มีประสบการณ์ในการให้การสนับสนุนด้านเทคนิค และแก้ไขปัญหาเกี่ยวกับระบบคอมพิวเตอร์และโปรแกรมประยุกต์ไม่น้อยกว่า 2 ปี
• มีความรู้เกี่ยวกับ Windows, Linux, Hardware และซอฟต์แวร์ทั่วไปที่ใช้ในออฟฟิศ
• มีทักษะในการสื่อสารและให้คำแนะนำแก่ลูกค้าได้เป็นอย่างดี
• มีความละเอียดรอบคอบ ใส่ใจในรายละเอียด และสามารถแก้ไขปัญหาอย่างมีระบบ

สมัครตำแหน่งนี้ทันที หากคุณมีคุณสมบัติที่เหมาะสม เราต้องการบุคลากรที่มุ่งมั่นและรักในงานด้านเทคโนโลยีเข้าร่วมเป็นส่วนหนึ่งของทีมงานของเรา