239 Technology Manager jobs in Thailand

Job Overview:

We are seeking a highly skilled and motivated IT Manager to join our dynamic team in the restaurant business. The successful candidate will be responsible for overseeing the information technology infrastructure, systems, and networks within our organization. The IT Manager will play a crucial role in ensuring seamless communication, efficient operations, and secure data management across all restaurant locations.

Responsibilities:

System Maintenance and Upgrades:

• Manage and maintain the organization's IT infrastructure, including servers, networks, and software applications.
• Ensure all systems are up-to-date and implement upgrades as necessary to enhance performance and security.

Network Security:

• Implement and manage robust security measures to safeguard the organization's data and prevent unauthorized access.
• Conduct regular security audits and take proactive measures to address vulnerabilities.

Communication Systems:

• Oversee and optimize communication systems, including email, VoIP, and messaging platforms.
• Troubleshoot and resolve communication issues promptly to minimize disruptions in daily operations.

Point of Sale (POS) Systems:

• Manage and support POS systems to facilitate smooth and efficient transactions in our restaurants.
• Collaborate with vendors to ensure POS systems are updated and aligned with business requirements.

Data Management:

• Implement and maintain effective data backup and recovery processes.
• Ensure the integrity and confidentiality of sensitive information.

User Support:

• Provide technical support to end-users, addressing hardware, software, and connectivity issues.
• Develop and deliver training programs to enhance the IT proficiency of restaurant staff.

Vendor Management:

• Collaborate with IT service providers and vendors to ensure the delivery of high-quality services.
• Negotiate contracts and agreements to obtain cost-effective solutions for the organization.

Budget Management:

• Develop and manage the IT budget, ensuring cost-effectiveness and alignment with business goals.
• Identify opportunities for cost savings and process improvements.

Collaboration:

• Work closely with cross-functional teams to understand business requirements and align IT solutions accordingly.
• Collaborate with other department heads to implement technology solutions that enhance overall business efficiency.

Documentation:

• Maintain comprehensive documentation of IT systems, configurations, and processes.
• Develop and update IT policies and procedures to ensure compliance with industry standards.

Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Proven experience as an IT Manager or similar role, preferably in the restaurant or hospitality industry.
• Strong knowledge of networking, security, and system administration.
• Excellent communication skills, both written and verbal.
• Ability to collaborate effectively with diverse teams and communicate technical concepts to non-technical stakeholders.
• Problem-solving and troubleshooting skills.
• Familiarity with restaurant POS systems is a plus.

"
UNIQLO (Thailand) Co., Ltd."
is a subsidiary company of Fast Retailing group. The
IT Manager
shall demonstrate strong leadership, IT project management experience, as well as retail IT system expertise. In this role, you will utilize your people skill and project management skills to analyze business problems, design operational process, implement solutions, and empower the organization to meet short-term and long-term business goals.

Responsibilities:

• Work as business partner with client department leaders and users to analyze business processes and arrive at mutual, cost effective solutions, then drive to deliver the agreed solution
• Lead and execute IT projects with global IT team, full commitment making operationally established condition
• Manage local IT partners to deliver IT services on schedule, in budget, 100% compliance with SLA
• Maintain a stable IT environment for the entire business

Job Qualification:

• Bachelor's Degree or higher in Information Technology, Computer Science, or equivalent major
• Having minimum 8 years of experience
• Plus, minimum 1 year of IT Project Management and IT Service Management experiences
• Experience in retail business as IT area (minimum 2 years), and fully understand in Retail systems including Inventory, POS (
  Point of Sales system
  ),
  payment
• Able to solve complex problems with process improvement and system enhancement to achieve business goals
• Full SDLC experience, able to lead system development and integration projects is preferred
• Business level communication in English and Thai
• Working experience in Global Organization/ Projects
• Regional travel is required

Working Hour:

• Monday to Friday from 08:00-17:00

Working Place (On-site 100%):

• UNIQLO (Thailand) Co., Ltd. (Head Office) Mitrtown Office Tower, Rama 4 Road, Wangmai, Pathumwan, Bangkok 10330

Those candidates who are interest in this position, please submit resume (Word or PDF) via
"in Easy apply"
.

Please note that, only shortlisted candidates will be contacted for further steps.

Purpose of the Role:

The Senior IT Manager oversees the planning, execution, and support of IT infrastructure, venue systems, and digital technologies for UOB Live. The role ensures that technology supports smooth event operations, ticketing platforms, customer service, and internal processes. This includes real-time system reliability, cybersecurity, and the implementation of innovations that elevate guest experience and business efficiency. The role also serves as a strategic technology advisor to senior management, supporting decision-making aligned with business goals.

Key Responsibilities:

IT Strategy & Event Technology Planning

• Develop IT strategies that align with UOB Live's operational needs, guest experience goals, and business growth.
• Plan and implement venue-specific technology systems including digital ticketing, event control systems, and audio-visual tech integration.
• Support IT planning for concerts, exhibitions, and large-scale events.

Venue Infrastructure & Systems Management

• Maintain and oversee IT infrastructure across the venue (Wi-Fi, servers, network zones, POS, Digital Signage, LED Façade, Broadcast Fiber, ticketing kiosks, access control).
• Ensure system uptime during live events and readiness for high-traffic operations.
• Manage software and systems used for operations, FOH, and BOH coordination.
• Oversee hybrid environment: on-prem server rooms, Azure / Microsoft 365, Fortinet SD-WAN, Wi-Fi, fiber backhaul.
• BCP / Disaster-Recovery plans, annual failover test.
• Establish monitoring dashboards (SNMP, NetFlow, log analytics) with SLA alerts.
• Manage lifecycle of hardware, Software, OS, and SaaS licenses.

Cybersecurity & Guest Data Protection

• Enforce cybersecurity standards and protect sensitive customers and event data.
• Implement GDPR- or PDPA-compliant processes, backup systems, and security audits.
• Mitigate risks for cashless payment systems, data integrations, and cloud storage.
• Lead incident response planning and execution for cybersecurity breaches, including containment, investigation, reporting, and recovery, following IT SOP and ISO/PDPA standards.
• Perform root cause analysis and coordinate with vendors to ensure timely remediation and long-term risk mitigation.
• Develop and maintain vendor cybersecurity risk assessments and require compliance with venue's data protection and system access policies.
• Establish log monitoring and real-time alerting systems for digital signage, and LED façade.
• Conduct regular cybersecurity drills and failover tests simulating breach scenarios.

Live Support & Service Delivery

• Lead technical readiness and standby support during live events.
• Oversee IT helpdesk services and provide second-level support when required.
• Monitor event-related system issues and troubleshoot in real time.

Innovation & Digital Enhancement

• Introduce new technologies to improve audience experience (e.g., e-ticketing, mobile check-ins, real-time communication apps).
• Work with commercial and operations teams to streamline digital guest journeys.
• Research industry trends to recommend digital enhancements for venues.

Policy, Compliance & Team Management

• Develop IT policies aligned with venue operation standards and data compliance.
• Supervise and guide IT team performance, training, and event-specific technical setup.
• Manage vendor contracts and ensure SLA performance during event and non-event periods.
• Develop and continuously update incident response playbooks and breach notification protocols aligned with Thai regulations.
• Ensure team readiness for handling zero-day threats, ransomware, and unauthorized digital content injection incidents.
• Coordinate with Compliance and Management in preparing official statements or notifications in case of data breach.

Budget, Vendor & Stakeholder Management

• Annual IT OPEX/CAPEX.
• Negotiate contracts (ISPs, SaaS), ensure vendor performance.
• Communicate complex tech topics to non-technical stakeholders (GM, CFO and Head of Compliance and Business Services).
• Plan annual IT budgets with a focus on cost-efficiency aligning with company business goals.

Stakeholder Communication

• Translate technical concepts into business impact for leadership audiences.
• Create executive dashboards and present insights to inform strategic decisions.

Qualifications:

• Bachelor's degree in IT, Computer Engineering, or related field
• 7+ years of experience in IT operations; 2+ years in event/venue tech preferred
• Knowledge of event technology (ticketing systems, AV integration, access control)
• Strong background in infrastructure, networks, and IT project management
• Excellent communication skills, adaptability in live event environments
• Thai & English language proficiency required
• Networking (CCNP-level), Microsoft 365/Azure admin, Fortinet firewall & SD-WAN, POS integrations, project management.

Certifications (advantage):

• PMP
• ITIL 4
• Microsoft Azure Administrator (AZ-104) or MS-900
• Fortinet NSE 4 or above
• CCNA
• PDPA / GDPR

Who are we?Whiteline Group is a dynamic organization at the forefront of innovation and growth. We provide end-to-end marketing solutions. Our business covers brand activation, retail media, retail execution, publishing, business consultancy and technology solutions. With a team of more than 300 talented and dedicated staff, our organization has grown quickly. As part of our journey, we are preparing for an Initial Public Offering (IPO). Now we are seeking new talent partners for growing together.

How will you make an impact?You will lead our data, product, and technology teams to deliver insights, platforms, and digital solutions that move the business forward. From analytics and engineering to product ownership and project management, you'll make sure every initiative is aligned with strategy, supported by strong teams, and creates real business value.

What you will do?

• Lead the PM team as the key link between business units and technology teams
• Oversee product ownership for in-house platforms, ensuring clear vision, roadmap, and adoption
• Guide the data analytics team to deliver dashboards, reporting, and insights that drive action
• Manage the data engineering team in building pipelines, warehouses, and integrations across systems
• Provide reliable application support and coordinate with vendors for smooth delivery
• Develop and coach team members, build capability, and foster innovation
• Own budgets and allocate resources effectively across vendors, infra, and development
• Sponsor innovation projects in AI, automation, and emerging technologies

What you will need?

• Bachelor's degree in Computer Science, Engineering, Data/IT, Statistics, or related field (Master's is a plus)
• 7–10 years of experience in data analytics, BI, or data engineering with strong hands-on expertise
• Proven track record in leading projects and mentoring teams, with readiness for broader leadership
• Experience in product ownership or application support is an advantage
• Skilled in vendor and external partner management
• Strong ambition to grow into a strategic leadership role
• Proficiency in BI/analytics tools (Power BI, Tableau, SQL) and familiarity with data engineering concepts
• Knowledge of Python/R and awareness of AI/automation is a plus
• Excellent communication, stakeholder management, and team coaching skills

What will you get?

• Flexible working hours
• Snack bar and ice cream
• Massage service
• Cars & Motorcycle parking allowance (50% support by the company)
• Medical allowance and Dental allowance
• Annual health check
• Mental health service
• Annual salary adjustment & bonus (based on performance)
• Company outing
• Annual leave days (up to 15 days)
• Special leave day (marriage, anniversary)

Work Location: Thanapoom Tower Near BTS Nana, MRT Petchaburi. Dare to cross the Whiteline

Summary

Step into the world of Andaz, where individuality, creativity, and local culture come together to redefine luxury hospitality. As the IT Manager, you will play a pivotal role in setting up and maintaining the hotel's technology infrastructure from the ground up. From pre-opening configurations to post-opening support, you will ensure smooth operation of all IT systems, in alignment with Hyatt's global standards.

• Lead and implement all pre-opening IT tasks including system installations, interface setups, and network readiness
• Manage daily operations of hotel IT systems including PMS, POS, network, email, and other critical applications
• Coordinate with vendors and corporate teams to ensure systems meet operational requirements
• Provide training and technical support to all colleagues Ensure information security policies are in place and monitored

Qualifications

• Minimum 3 years of experience in IT operations within hospitality industry
• Pre-opening hotel experience is highly preferred
• Strong knowledge of hotel systems (e g. Opera, Infrasys, network infrastructure, cloud services)
• Excellent problem-solving, communication and project management skills
• Ability to work collaboratively with cross-functional teams

Job Description

• Collaborate with Creative and Strategic Planning teams to integrate Mobile-first solutions into marketing and communication campaigns.
• Design and develop digital experiences combining Mobile Apps, Interactive Content, AR/AI/IoT to enhance brand engagement.
• Support Business Development / Account Teams in presenting technical solutions to clients, both strategically and technically.
• Research and implement MarTech solutions (Loyalty, Analytics, Personalization, CDP) to elevate customer experience.
• Proactively track and adopt emerging technologies to create new value for brands.
• Manage CI/CD pipelines and ensure quality delivery of mobile and cross-platform solutions.
• Share knowledge and updates with internal teams and manage external tech partners.

Responsibilities
Collaborate with
Creative
and
Strategic Planning
teams to integrate
Mobile-first solutions
into marketing and communication campaigns.

• Design and develop digital experiences combining Mobile Apps, Interactive Content, AR/AI/IoT to enhance brand engagement.
• Support Business Development / Account Teams in presenting technical solutions to clients, both strategically and technically.
• Research and implement MarTech solutions (Loyalty, Analytics, Personalization, CDP) to elevate customer experience.
• Proactively track and adopt emerging technologies to create new value for brands.
• Manage CI/CD pipelines and ensure quality delivery of mobile and cross-platform solutions.
• Share knowledge and updates with internal teams and manage external tech partners.

Qualifications

• 5+ years in mobile development (iOS/Android) with leadership/managerial experience.
• Strong in Swift, Kotlin; knowledge of Flutter/React Native a plus.
• Familiar with MarTech/AdTech ecosystem (CDP, Loyalty, Campaign Tools, Analytics).
• Interest in Engagement tech: AR filters, gamification, AI chatbots, LLMs, loyalty apps, immersive experiences.
• Strong communication skills to bridge tech and business needs.
• Growth mindset with passion for emerging technologies and innovation.

Organization- Andaz Bangkok
Summary
Step into the world of Andaz, where individuality, creativity, and local culture come together to redefine luxury hospitality. As the IT Manager, you will play a pivotal role in setting up and maintaining the hotel's technology infrastructure from the ground up. From pre-opening configurations to post-opening support, you will ensure smooth operation of all IT systems, in alignment with Hyatt's global standards.

• Lead and implement all pre-opening IT tasks including system installations, interface setups, and network readiness
• Manage daily operations of hotel IT systems including PMS, POS, network, email, and other critical applications
• Coordinate with vendors and corporate teams to ensure systems meet operational requirements
• Provide training and technical support to all colleagues Ensure information security policies are in place and monitored

Qualifications

• Minimum 3 years of experience in IT operations within hospitality industry
• Pre-opening hotel experience is highly preferred
• Strong knowledge of hotel systems (e g. Opera, Infrasys, network infrastructure, cloud services)
• Excellent problem-solving, communication and project management skills
• Ability to work collaboratively with cross-functional teams

• กำหนดกลยุทธ์ด้าน Digital Technology และ Roadmap ขององค์กรให้สอดคล้องกับวิสัยทัศน์และเป้าหมายทางธุรกิจ
• ออกแบบและบริหารจัดการโครงสร้างพื้นฐาน Hyper-Converged Infrastructure (HCI) ให้มีประสิทธิภาพและความปลอดภัยสูงสุด
• วางแผนและดูแลการใช้งาน Container & Kubernetes สำหรับ Application Deployment และ Microservices Architecture
• นำแนวทาง DevOps และ DevSecOps มาปรับใช้ในองค์กรเพื่อเพิ่มประสิทธิภาพการพัฒนาและการดำเนินงาน พร้อมฝังความปลอดภัยตั้งแต่ต้นทาง
• ประสานงานกับทีม Software Development, Security และ Operation เพื่อให้ระบบมีความเสถียร ปลอดภัย และรองรับการขยายตัว
• ศึกษาและประเมินเทคโนโลยีใหม่ ๆ (Emerging Technologies) เพื่อนำมาประยุกต์ใช้กับองค์กร
• บริหารทีมงาน Digital Technology ให้มีสมรรถนะสูง และพัฒนาศักยภาพทีมให้พร้อมรับมือกับเทคโนโลยีที่เปลี่ยนแปลงรวดเร็ว

• ปริญญาตรีหรือปริญญาโท สาขาวิศวกรรมคอมพิวเตอร์, วิทยาการคอมพิวเตอร์, Information Technology หรือสาขาที่เกี่ยวข้อง
• มีประสบการณ์ 7–10 ปีขึ้นไปในด้าน IT Infrastructure, Cloud, Digital Technology และอย่างน้อย 3–5 ปีในตำแหน่งบริหาร/หัวหน้าทีม

• มีความรู้และประสบการณ์ด้าน

• Hyper-Converged Infrastructure (HCI) เช่น VMware vSAN, Nutanix

• Container Technology เช่น Docker
• Kubernetes สำหรับ orchestration
• DevOps / DevSecOps รวมถึง CI/CD pipelines, automation, security integration
• เข้าใจ Cloud Platforms (AWS, Azure, GCP) จะพิจารณาเป็นพิเศษ
• มีทักษะด้าน Cybersecurity และการจัดการความเสี่ยง
• มีภาวะผู้นำ การวางกลยุทธ์ และการสื่อสารที่ดี