145 Transformation Lead jobs in Thailand

RMA Group, headquartered in Bangkok, Thailand, is a multi-sector group with over 9,000 employees and an operational presence in 14 countries. For almost 40 years, we have developed enduring partnerships to support the needs of our clients, underpinned by the core values of innovation, integrity, and endurance. Through its various businesses including RMA Automotive, Global Fleet Sales, Comin Asia, and Express Food Group (EFG), RMA Group has established itself as the partner of choice for leading automotive, equipment, engineering services, and food brands in Southeast Asia and beyond.

Position Summary
We're looking for a Digital Transformation Business Lead to join our team. In this pivotal role, you'll be at the forefront of our digital initiatives, focusing on the strategic implementation and optimization of our Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) systems. You'll work closely with business leaders and technical teams to analyze current processes, identify opportunities for digital innovation, and drive sustainable change.

This role requires a blend of technical acumen, strong analytical skills, and a strategic mindset. You'll be instrumental in transforming our business workflows, enabling data-driven decision-making, and enhancing our customer experience through effective technology adoption.

Responsibilities
Strategic Process Transformation

• Conduct comprehensive analysis of existing business processes across departments (sales, marketing, customer service, after-sales, and accounting).
• Develop detailed process maps and documentation that highlight opportunities for digital transformation and automation.
• Identify process gaps & inefficiencies and bottlenecks, recommending strategic technology solutions to streamline operations and improve business outcomes.
• Gather and document detailed business requirements from key stakeholders, translating them into actionable plans for digital solutions.

Stakeholder Collaboration & Change Management

• Act as a key liaison, bridging the gap between business stakeholders and technical teams.
• Lead workshops and meetings to gather requirements, provide project updates, and facilitate crucial discussions.
• Communicate effectively with all levels of the organization, managing expectations and fostering collaboration.
• Facilitate change management activities to ensure smooth and successful transitions for all users during system implementations and process improvements.

CRM & ERP System Implementation

• Translate business process needs into functional and technical specifications for our CRM and ERP systems.
• Collaborate with implementation teams to ensure accurate and efficient system setup and integration.
• Configure and customize CRM and ERP modules to align with strategic business goals.
• Provide end-user training and support to ensure successful system adoption and ongoing utilization.

Data-Driven Insights & Reporting

• Analyze system data to identify key trends, patterns, and insights that support strategic business decisions.
• Develop and generate reports and dashboards to track key performance indicators (KPIs) and monitor the effectiveness of digital solutions.
• Use data analysis to identify and recommend continuous process improvements and optimize system performance.

Qualifications

• Bachelor's degree in Business Administration, Information Technology, or a related field.
• Minimum 7 years of proven experience in implementing Digital transformation projects especially greenfield projects involving CRM and ERP systems.
• Solid understanding of business process modeling and documentation techniques.
• Experience with CRM and ERP systems (e.g., Odoo, SAP Business One, or similar).
• Excellent analytical, problem-solving, and communication skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Proficiency in using process mapping tools (e.g., Visio, Lucidchart).

Preferred Qualifications

• Experience with data visualization tools (e.g., Tableau, Power BI).
• Knowledge of agile and project management principles.
• Experience with database concepts.

RMA Group is an equal opportunity employer, with a diverse group of colleagues globally representing different cultures, backgrounds, and beliefs. Our values of Innovation, Integrity, and Endurance are embedded in what we do, and we welcome applicants who are committed to respecting diversity of thought and living our values on a day-to-day basis.

Job Description:

• ดูแล ติตดาม ควบคุมการดำเนินการด้านการบริหารความต่อเนื่องทางธุรกิจของธนาคาร รวมถึงดำเนินงานของสาขาต่างประเทศ รวมถึง Subsidiary
• วิเคราะห์และรวบรวมข้อมูลที่เกี่ยวข้อง เพื่อนำเสนอปรับปรุงแผนต่างๆ ด้านการบริหารความต่อเนื่องทางธุรกิจ
• ประเมินประสิทธิภาพของแผนการดำเนินการด้านการบริหารความต่อเนื่องทางธุรกิจ และให้การสนับสนุนหน่วยงานต่างๆให้สามารถจัดทำแผนการดำเนินงานด้านการบริหารความต่อเนื่องทางธุรกิจได้มีประสิทธิภาพ
• ติดตาม วิเคราะห์ข้อมูล และหลักเกณฑ์ด้านการบริหารความต่อเนื่องทางธุรกิจ รวมถึงทบทวนนโยบายการบริการความต่อเนื่องทางธุรกิจ
• ดูแล ประสานงาน สนับสนุนหน่วยงานอื่นๆ และ CMT ในกรณีเกิดเหตุวิกฤติ

Qualification:

• Master degree in Engineering,Computer Science,Information Technology, Business Administration,Economics or any related field
• Experience in Business Continuity Management, Operational Resilience, Risk Management, Project Management Operational Risk, will be advantaged
• Good communication skill with all levels of employees and strong team player
• Fluent in both written and spoken in English (TOEIC 700 or equivalent)
• Computer literate in Microsoft Word, Excel and Power Point
• Must be exempt from military service

Working Location: Operating at Silom Head Office

If you require more information, please contact Khun Sitthi Tel

Responsibilities

• Survey and investigate pain-points, unnecessary processes within Consumer Team (IT, Business, Strategy and etc.) to understand the processes and pain points and adjust proper processes to reduce the pain, assigned process scope and coordinating new process development.
• Identify process improvement enablers, develop new process requirements and liaise with all assigned teams and assigned process scope.
• Provided standard templates, guidance, and improvement plans to support Process Improvement Plan
• Initiate measurable and suitable mean to measure the maturity level of the Consumer teams, practice with discipline and find improvement according to the Comsumer's nature.
• Prepare and maintain dashboard to track, report and notify the teams in term of production stability, product quality, value of features, vendors quality, process improvement savings, benefits and results
• Prepare materials and present progress and accomplishments to any related teams periodically

Qualification:

• Bachelor's degree in IT/ Computer Science/ Computer engineering/ Industrial Engineering
• IT Background
• Process improvement Ideation
• Agile methodology with advance knowledge
• PMO/Process Improvement/PO/PM/ Business Analyst, experienced
• Candidate with experience in Consumer Banking or Branch operations will be given special consideration.

Skills:

• Strong Analytical Skills: Ability to analyze complex data and make informed decisions.
• Leadership: Guiding teams effectively and inspiring trust.
• Business Awareness: Understanding the business environment and market trends.
• Strategy Management: Developing and implementing strategic plans.
• Methodical, Investigative, and Inquisitive Mind: Approaching problems with a systematic and curious mindset.
• Presentation/Documentation Skills: Creating and delivering clear presentations and documentation.
• Proficiency in English: Strong command of the English language.

Working Location: Operating at Silom Head office, Bangkok (On-site 5 days, Monday-Friday)

If you require more information, please contact K. Nim (Ar-titaya) Tel: ,

• Provide business improvement solutions and design internal control principles to ensure effectiveness and efficiency of operations, business process and compliance with standards, rules, and regulations of company.

• Develop and maintain the End-to-End process.

• Lead improvement project or initiative to improvement critical operation process.

• Work with cross-functional teams to coordinate and streamline business processes.

• Develop E-form and approval flow based on requirements using Microsoft SharePoint ,Power Automate and Power Apps.

Job Description :

• Stakeholder Collaboration : Work closely with stakeholders (business units, IT teams, external vendors) to gather, analyze, and document business requirements.

• Process Evaluation : Evaluate business processes, identify areas for improvement, and propose actionable solutions.

• Documentation : Develop functional specifications, business process models, and use cases to guide system development and ensure alignment with business needs.

• Liaison Role : Serve as the intermediary between business teams, IT departments, and vendors to ensure project goals are aligned and communicated effectively.

• Data Analysis : Perform data analysis to support business decision-making, generate insights, and contribute to process optimization.

• UAT Support : Assist in user acceptance testing (UAT) to ensure that the final solution meets the business requirements and user needs.

Qualifications:

• At least 3 years of experience in one or more of the following roles: Product Owner, Business Analyst, Project Manager, or Product Manager.

• Educational Background: A Bachelor's degree in Engineering, Information Technology, Business Administration, or a related field.

• Experience with business requirements documentation and process modeling.

• Strong analytical and problem-solving skills.

• Excellent communication and interpersonal skills to work effectively with diverse stakeholders.

• Proficiency in data analysis tools, such as Excel or SQL.

Additional Skills (Preferred):

• Experience with project management tools (e.g., JIRA, Confluence).

• Experience in related supply chain activities (e.g., warehouse management, inventory, logistics, reverse logistics).

• Experience with ERP module implementation

Pak Kret, Nonthaburi

Ngernturbo was founded by a young generation of leaders on the belief that fair and reasonable access to capital is crucial to improving the quality of life, especially for grassroots people in Thailand. We are actively developing the next generation of leaders who will drive our company forward to make a meaningful and lasting impact across the country.

BUSINESS PROCESS IMPROVEMENT (OPERATIONS TEAM)

This is a pivotal role for a highly ambitious operator poised to become a future leader within our company. Reporting directly to the Chief of Business Operation, you will be the engine of our business process excellence, given full ownership to drive transformative change. We are seeking an analytical and hands-on individual who can dissect, redesign, and rebuild our key business functions: mastering the operations behind our car title loans, enhancing after-sale support for our insurance products, and optimizing the efficiency of our call center and litigation teams. The ideal candidate thrives on complexity, is obsessed with efficiency, and is driven to build scalable systems that directly impact our ability to serve customers across Thailand.

RESPONSIBILITIES:

• Analyzing market trends, competitor strategies, and our diverse product suite to identify key opportunities for process innovation.
• Architecting and optimizing team workflows to build seamless, scalable, and fully trackable operational systems.
• Driving operational excellence by re-engineering core business processes to enhance speed and efficiency while ensuring strict adherence to company and regulatory policies.
• Leveraging data by tracking, analyzing, and visualizing key performance indicators to empower executive decision-making.
• Leading high-impact, cross-functional projects from conception through to execution, collaborating with stakeholders to ensure successful implementation and adoption.

BASIC QUALIFICATIONS:

• Bachelor's degree in Data Science, Computer Science, Engineering, Finance, or a related field.
• 0-2 years of relevant work experience; motivated fresh graduates with a strong portfolio or internship experience are encouraged to apply.
• Essential proficiency in using Google Sheets or Microsoft Excel for data analysis and modeling.

PREFERRED SKILLS & EXPERIENCE:

• Analytical Mindset: You possess strong logical thinking and planning abilities, capable of breaking down complex problems and using data to tell a clear story.
• Proactive Initiator: You are a self-starter with a powerful can-do attitude, constantly seeking opportunities to learn, grow, and drive improvement without waiting for instruction.
• Collaborative Influencer: You leverage excellent interpersonal, communication, and negotiation skills to align teams and drive projects forward effectively.
• High-Growth Ambition: You are eager to build a career in a fast-paced environment and have a strong desire to learn new technical skills such as SQL, Business Intelligence tools, JavaScript, or Python.
• Lean Methodologist: A demonstrated interest or certification in process improvement frameworks like Lean Six Sigma is a significant plus.

ADDITIONAL REQUIREMENTS:

• This role is based full-time at our Pak Kret, Nonthaburi office. Candidates must be able to reliably commute to this location or be willing to relocate.
• Willingness to work extended hours as needed to meet ambitious project deadlines.

COMPENSATION AND BENEFITS:

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.

Base salary is just one part of your total rewards package. You will also receive access to comprehensive benefits, paid leave, and other company perks which will be discussed during the interview process.

EQUAL OPPORTUNITY EMPLOYER:

Our company is an Equal Opportunity Employer; employment is governed on the basis of merit, competence, and qualifications and will not be influenced in any manner by race, religion, gender, disability status, age, sexual orientation, gender identity, or any other legally protected status.

Job description

Responsibilities

To support and improve the information management of the IR team by focusing on developing SAP Hana (FI/CO) system to support automated operations and information management systems in the provision of accounting, financial and production costs.

• Automate and improve operational processes.

• Organize, design and write Z-Report to support the operations of the Financial Accounting and Cost Accounting teams.

• Consolidate parent and overseas subsidiaries' COPA reports that share the same SAP system and support consolidated financial statements (consolidated financial statements).

• Develop financial accounting reports and cost analysis reports on Power BI systems.

• Study and improve the Blueprint FI/CO in line with the current Process Flow and adapt to the new development process.

• Coordinate with the central IT team to deliver the assignment.

• Operates under the command line of the financial accounting agency, requiring authorization in the SAP system to be equivalent to that of central IT.

Qualifications

Bachelor's degree in accounting, IT, Computer Engineering, Computer Science.

Experienced in Implementer SAP Hana Modules FI/CO is preferred.

Able to communicate in English.

Location: BTS Saladaeng / MRT Silom

Company: Construction and Materials

Work Schedule: Mon – Fri, 8.30 – 17.30

This is a contract position with Manpower for 1 year with benefits. If you are interested, please click apply with your resume (with photo) attached and provide your expected salary. All information provided will be kept confidential and used only for recruitment process.

Responsibilities

• Work with organization to identify new process improvement opportunities in the areas of quality and performance
• Analyze, design, and manage the work processes of both front and back offices to increase operational efficiency, as well as to increase the satisfaction and customer experience
• Responsible for analysis and coordinates with related departments to assure appropriate information flow and understanding of overall process improvement direction
• Reviews detailed documentation of business. Design and document workflow and make appropriate recommendations
• Other duties as assigned

Requirements

• 2-3 years' Experience in process improvement, problem management, project management or related areas
• Degree in Industrial engineer , Mechanical, MIS, IT
• Process Improvement skill (Productivity tools). Proven problem-solving abilities
• Knowledge in Continuous Improvement (PDCA, Lean, SIX – Sigma, Kaizen, 5S)
• Data Analytic, Dashboard and visualize would be advantages
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
• Communicating effectively and able to work as plans
• Attention to detail and excellent
• Competent in computer programs MS Office, Power BI, SQL Python, Google Tools  etc.

About Us

ÆON Thana Sinsap (Thailand) PLC (AEONTS) is a Financial Services company located in Bangkok City, Thailand Our company provides a range of services including loans, credit cards, Insurance Broker and installment programs to our customers. We are committed to providing exceptional customer experience and value to our customers.

WE'RE HIRING WE'RE LOOKING FOR A " Business Process Improvement (Account) " TO JOIN US ON THIS JOURNEY OF GROWTH

Key Responsibility:

• Manage related business process to comply with company policy and accounting standard with proper internal controls
• Create the project to improve productivity of Finance & Accounting business process by planning and managing activiest, timeline, cost, etc. to be success as plan.
• Be a bridge between Finance & Accounting system users and developer team
• Support the incident solving for Finance & Accounting system
• Monitor Finance & Accounting workflow and operation manual are up to date for usability
• Perform other duties as assigned and management support

Requirements:

• Bachelor or Master degree in Business Admin/ Accounting/ Finance/ Economics/ MIS/ Business Information Technology
• Minimum 3 years of working experience (Experience in project management, process improvement is preferable)
• Good written and verbal communication skills in Thai and English
• Good in MS Office especially Excel and PowerPoint.
• Have knowledge in MS Visio is a plus
• Strong logical thinking and problem solving skill
• Ability to do multiple task or manage multiple project
• Knowledge in SAP, RPA, and related Finance & Accounting program

If you are interested in the above position, please send your full resume to HRSSC-Recruitment ) Tel