248 Travel Tech jobs in Thailand

Key Responsibilities- Troubleshoot end-user issues across various platforms including workstations, servers, networks, voice systems, and mobile devices.
- Handle endpoint service requests such as installations, upgrades, backups, monitoring, and break-fix analysis.
- Coordinate with vendors for hardware-related concerns and service provisioning.
- Escalate unresolved incidents and collaborate with internal teams or third-party providers.
- Maintain workstation security and data integrity through access control, patching, and configuration hardening.
- Support infrastructure tasks including preventive maintenance, network setups, and voice system monitoring.
- Participate in improvement initiatives and serve as a Dedicated Support Engineer when required.
Who We're Looking For- Graduate of Engineering (preferably in Electronics & Communications, Computer, or Electrical Engineering) or B.S. in Computer Science / Information Technology.
- Experience in an IT-related role, with technical exposure to workstation/server/network/voice administration and PC hardware troubleshooting.
- Strong command of English (oral and written).
- Familiarity with standards such as ISO 2000, ISO 27001, ISO 22301, and CMMi for Services.
- Background in Service Support, Service Delivery, IT Service Management, and IT Operations.

THE WORK: Join us in creating exceptional experiences for our customers You will have the opportunity to perform independently and become a subject matter expert while actively participating in discussions and contributing to solutions for work-related challenges. Your expertise in Customer Support Operations will be invaluable as you engage with our customers and help them navigate their IT requests and issues. We are excited to see how you can make a difference in our organization Provide technical support to resolve customer IT requests and issues. Ensure proper documentation, notification, escalation, tracking, and follow-up of requests. Log requests and issues and perform defined procedures to resolve them. Monitor systems and trends to prevent incidents, problems, and errors. Schedule, track, and facilitate acceptance of changes to the production environments. HERE'S WHAT YOU WILL NEED: Advanced proficiency in Customer Support Operations. A minimum of 1 year of experience in relevant related skills. Bachelor's Degree in relevant field of studies. BONUS POINTS IF YOU HAVE: Intermediate proficiency in Technical Troubleshooting. Advanced proficiency in Communication Skills. Expert proficiency in Problem-Solving. Intermediate proficiency in Documentation Management. Master proficiency in Customer Relationship Management.

Key Responsibilities

• Troubleshoot end-user issues across various platforms including workstations, servers, networks, voice systems, and mobile devices.
• Handle endpoint service requests such as installations, upgrades, backups, monitoring, and break-fix analysis.
• Coordinate with vendors for hardware-related concerns and service provisioning.
• Escalate unresolved incidents and collaborate with internal teams or third-party providers.
• Maintain workstation security and data integrity through access control, patching, and configuration hardening.
• Support infrastructure tasks including preventive maintenance, network setups, and voice system monitoring.
• Participate in improvement initiatives and serve as a Dedicated Support Engineer when required.

Who We're Looking For

• Graduate of Engineering (preferably in Electronics & Communications, Computer, or Electrical Engineering) or B.S. in Computer Science / Information Technology.
• Minimum of 1 year experience in an IT-related role, with technical exposure to workstation/server/network/voice administration and PC hardware troubleshooting.
• Strong command of English (oral and written).
• Familiarity with standards such as ISO 2000, ISO 27001, ISO 22301, and CMMi for Services.
• Background in Service Support, Service Delivery, IT Service Management, and IT Operations.

หน้าที่ความรับผิดชอบ

1. ดูแลและซัพพอร์ตระบบ CRM

2. ติดตามและแก้ไขปัญหา (Helpdesk) ให้กับทีมขาย, การตลาด, และบริการลูกค้า

3. ตรวจสอบและแก้ไขข้อมูลผิดพลาดใน CRM

4. ประสานงานกับ Vendor หรือทีม Dev เมื่อพบปัญหาซับซ้อน

5. Support CTO โดยตรง

6. จัดทำรายงาน (Report / Dashboard) จาก CRM ตามความต้องการของ CTO

7. Monitor ระบบ CRM และ Integration กับ Tools อื่น ๆ (เช่น ERP, Chat, Call Center, Marketing Platform)

8. รวบรวม Feedback จาก User เพื่อส่งต่อ CTO และทีม Dev

9. Training & Knowledge Sharing

10. อบรมทีมงานภายในเกี่ยวกับการใช้งานระบบ CRM

11. เขียนคู่มือ/How-to/FAQ สำหรับ User

12. System Improvement

13. ร่วมมือกับ CTO ออกแบบ Workflow และ Automation ใน CRM

14. เสนอแนวทางแก้ไข/ปรับปรุงระบบจากมุมมองผู้ใช้งานจริง

Qualifications / คุณสมบัติ

• ปริญญาตรี สาขา IT, MIS, Business Administration หรือสาขาที่เกี่ยวข้อง
• มีประสบการณ์ด้าน CRM (Salesforce, Zoho, HubSpot, Bitrix24, Zoho Desk ฯลฯ) อย่างน้อย 1–2 ปี
• มีความรู้พื้นฐานด้าน IT Support / Helpdesk / Data Management
• เข้าใจการทำงานของทีม Sales, Marketing, Customer Service
• มีทักษะการสื่อสารที่ดี และสามารถอธิบายเทคนิคให้ User เข้าใจง่าย
• หากมีทักษะ SQL, API, หรือ Automation Workflow จะพิจารณาเป็นพิเศษ

Soft Skills / ทักษะด้านบุคลิกภาพ

• Problem-solving mindset
• Multitasking & Time Management
• Teamwork และสามารถทำงานร่วมกับหลายฝ่ายได้ดี
• Attention to detail

What We Offer / สิ่งที่คุณจะได้รับ

• โอกาสทำงานใกล้ชิดกับ CTO เรียนรู้การพัฒนาระบบระดับองค์กร
• Career Path สู่วงการ System Analyst / Product Manager / CRM Specialist
• ค่าตอบแทน + โบนัสตามผลงาน
• Hybrid Work (แล้วแต่บริษัทกำหนด)

1. Achieve operational objectives by responsible for making sure that the software is delivered with the best quality, meet all the requirements, and within the reasonable timeline. Support integration/production incident investigation with timely resolution.

2. Maintain high standards of software quality within the team by establishing good practices, habits, and make sure that the standards and practices that have been set are followed by the team.

3. Work closely with Product Owner and Application Designer to clearly understand the requirement and can identify what need to be developed and improved. Participate in planning sessions to provide accurate estimation of the requirements provided.

4. Keep up with industry best practices and trends on behalf of the development team and the larger engineering team. Conduct research, tests, and implements new techniques that can be reused and applied to any site/software development project.

5. Exploring opportunities and maintaining personal networks to add value to job accomplishments.

Qualifications:

1. 0-3 years of experience in web frontend technologies (JavaScript, TypeScript, HTML5, CSS, Less/Sass, AJAX, Web Components) and/or backend service technologies (Java, , Golang)

2. Experience in using one of modern JavaScript frameworks (e.g. AngularJS, Angular, React, , Polymer)

3. Experience in building single page application (SPA) and good understanding of Progressive Web App (PWA)

4. Knowledge of web service and its related technologies, RESTful, SOAP, XML, JSON

5. Good understanding of Microservice architecture

6. Experience in working with SQL/NoSQL Database (e.g. MySQL, MongoDB), can write effective SQL statements

7. Experience in using or building CI/CD workflow for web application project

8. Experience in using Git as source code version management tool

9. Experience in mobile application development is a plus (iOS, Android)

10. Knowledge of online security practices and protocols

11. Confidence to challenge the status quo, communicate new ideas, and provide informed opinions

12. Systematic thinking, good problem-solving skill

TAO BIN is on a mission to become the premier choice for sustainable, healthier, fresh, and affordable beverages. With thousands of machines deployed across Thailand, Australia, Malaysia, and beyond, and hundreds of thousands of cups sold daily, we have become a household name. In our first full year (2022), we sold over 50 million cups; this year, we have grown to more than 230 million cups sold. Behind our success lies a powerful data platform that automates machine replenishment and provides operators with comprehensive tools for monitoring, alerting, reporting, and analytics—enabling us to manage operations at scale.

About the role

• Advanced Frontend Development
  : As a Frontend Engineer, you'll work with a stack that includes Webpack 5 with custom config and Tailwind CSS for our operational teams to manage and monitor all TAO BIN machines world wide. For another project, we are using Vite with React Router v7 framework mode. You'll need to be skilled in writing extensive CSS, as our project relies heavily on Tailwind CSS with some use of Material UI for form inputs and React hook form for form validations
• Technical Proficiency in Modern Tools
  : Your role requires proficiency in TypeScript, and TanStack Query for server state management. Familiarity with axios and cookies for managing Auth state is crucial. You should also be adept in React Query code gen, and knowledgeable in both REST and GraphQL.
• Expertise in React
  : Candidates must have a comprehensive understanding of React custom hooks and most React hooks, as well as experience with React Router 6 and React Router 7 framework mode.

What We Offer

• Engaging Work Culture
  : TAO BIN values a culture of innovation, respect, and teamwork. We are dedicated to creating an inclusive workplace where everyone's input is valued and diversity is embraced.
• Growth Opportunities
  : We encourage continuous learning and professional development through training, workshops, and conferences.
• Diverse and Inclusive Team
  : We welcome candidates from all walks of life to bring their diverse perspectives and ideas to TAO BIN.

Requirements

• Strong foundation in computer science and at least 3 years' experience in frontend development with React.
• Proficiency in React, Webpack 5, Tailwind CSS, TypeScript, React Hook Form with Zod, Material UI, TanStack Query
• Experience with responsive and adaptive design.
• Strong problem-solving skills and a keen eye for detail.
• Possess outstanding verbal and written communication skills in both English and Thai.

It's Great If You Have

• Experience with React , React PDF, Tiptap, Motion, Map Libre GL JS, TanStack table, Story book and Google Maps APIs.
• Familiarity with CI/CD Pipelines for Frontend.
• UI/UX Design Skills.
• Knowledge of Frontend Testing Frameworks.

Benefits

• Flexible work model: Remote and in-office work blend.
• Office in the lively Ari district of Bangkok.
• MacBook, flexible working hours, parking, holidays, health insurance, and provident fund.

Application Process

• Send your
  resume
  and
  portfolio
  to peerarust.- Can also reach me via email if you have any questions about the role.
• We will review applications and contact selected candidates for an initial discussion.
• Following that, there will be a technical assessment and technical interviews.
• Lastly, there will be culture fit interviews.
• At TAO BIN, we're not just selling beverages; we're creating a new way for them to be experienced and enjoyed globally. Join us and play a pivotal role in building outstanding software solutions. Apply now and become part of our exciting journey

We are looking for experienced Software Engineers to join our team and help build the next generation of AI-powered enterprise applications. In this role, you'll work on integrating Azure OpenAI services, optimizing AI-driven features, and building scalable backend systems with Java Spring Boot or .NET. You'll combine cutting-edge AI with robust engineering practices to deliver reliable, cost-efficient, and high-performing software.

What You'll Work On

Azure OpenAI & Aigner Integration

• Implement and optimize GPT models, embeddings, and fine-tuning through the Azure OpenAI API.
• Design and improve prompts with advanced prompt engineering and optimization techniques.
• Integrate Azure Cognitive Services such as Search, Speech-to-Text, and Translation.

Backend Development (Java Spring Boot / C# .NET)

• Design, implement, and maintain RESTful APIs.
• Apply asynchronous processing, async patterns, and reactive programming for scalable backends.

AI-Specific Enhancements & Optimization

• Implement Retrieval-Augmented Generation (RAG) pipelines with vector databases (e.g., Azure Cognitive Search).
• Develop caching strategies to optimize AI response speed and reduce latency.
• Manage and optimize token usage for cost efficiency.
• Run evaluation and A/B testing of AI-generated outputs to improve reliability.
• Extend systems with custom tool integration and function calling.

What We're Looking For

• 3+ years experience in backend development with Java Spring Boot or C# .NET.
• Hands-on experience with Azure OpenAI (GPT models, embeddings, fine-tuning).
• Strong knowledge of prompt engineering and optimization techniques.
• Familiarity with Azure Cognitive Services (Search, Speech-to-Text, Translation).
• Experience with vector databases and RAG architectures.
• Strong understanding of API design, asynchronous processing, and scalable backend patterns.
• Bonus: Knowledge of cost optimization strategies for AI workloads.

Soft Skills

• Analytical problem-solver with a passion for leveraging AI in real-world applications.
• Clear communicator able to explain technical details to both technical and non-technical stakeholders.
• Collaborative and adaptable—comfortable working in diverse, international teams.
• Quality-focused, detail-oriented, and driven to deliver high-performance solutions.

Why Join DBot Software?

• Innovative AI projects: Work at the forefront of AI-driven enterprise solutions.
• German engineering standards: Structured, transparent, and high-quality delivery.
• Flexible work options: Hybrid in our Bangkok office or fully remote.
• Growth opportunities: Career paths in AI engineering, technical leadership, or solution architecture.
• International environment: Collaborate with global clients across Europe and Asia.
• Perks & benefits: Competitive salary, private health insurance, visa & work permit support, 12–20 days annual leave, and top-tier equipment.

Interested?

Apply now or reach out to discuss how you can help us integrate AI into enterprise systems at scale.

Our Purpose

TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and learn something new every day.

We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Opportunity Overview

• Design and extend software for a large test system that incorporates many levels of software, from the system level to user interface.
• Design interface software for customer factory information system and application software.
• Primary responsibility for software design as part of a small design team in Thailand.
• Collaborate with engineers from other disciplines in diagnosing and solving complex system problems.
• Collaborate with a larger design team based primarily in Massachusetts, USA.
• Moderate travel required, both within southeast Asia and to the US to work with the larger engineering team.

All About You

• Fluency in English is required
• 5+ years' experience in software development required
• Knowledge in C# .NET, TCP/IP, WPF are required
• Solid understanding of object-oriented design and programming required
• Ability to work effectively on multiple tasks with multiple deadlines
• Ability to work with local team as well as rest of the design team in the USA
• Ability to solve problems through creative and analytical thinking
• Ability to grasp new technologies and react to changes in a fast-paced environment
• Experience in documenting, troubleshooting and isolating moderate to complex problems

Bonus Points For

• BSEE or BSCS or equivalent experience required, MS or equivalent
• Familiarity with database programming
• Experience in Linux
• Experience in GUI development with Visual Studio 2010 and newer, .NET and ASP
• Experience in Web technologies including HTML, Javascript, CSS
• Familiarity with software configuration management and issue tracking methods

Benefits:

Teradyne offers a variety of robust health and well-being benefit programs, including medical, dental, health screening, fitness subsidy, retirement savings plans, life and disability insurance, paid vacation & holidays, tuition assistance programs, and more.

Responsibilities:

• Collaborate with technical and non-technical team members to code and develop dynamic and robust applications to meet the project requirements.
• Create, revise and review technical designs to meet project requirements.
• Enhance and maintain existing software applications.
• Develop technical specifications and estimations for product features.
• Work along internal & vendor developer-colleagues to build great applications.
• Troubleshoot production issues in a timely manner.

Qualifications:

• Bachelor's degree in computer science or related fields.
• Min 3 years of experience in software development from a reputed company or a startup, preferably in platform setup, product setup and scale.
• Strong knowledge of ReactJS, NodeJs, SQL, Typescript, design patterns.
• Good understanding of CI/CD, unit tests, end-to-end tests, load tests.
• Experience in Cloud (Azure, Google, AWS), docker and Kubernetes is preferred.
• Work experience in Agile methodology is preferred.
• Good interpersonal and communication skills.
• Strong analytical and problem-solving skills.
• Believes working in a team environment and receiving constructive feedback from the team and senior management.